Spring Mountain Behavioral Services, located in Las Vegas, Nevada, provides inpatient and outpatient psychiatric treatment for children, teens, … See more
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| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
7000 Spring Mountain Rd, Las Vegas, NV 89117
Gv
This place is heartbreaking. In addition to a lack of adequate security (my GF’s daughter was assaulted by another patient with bruises to verify it), some of the items we brought to her were not returned including approx $400 in clothing. …
What you guys do here is cruel for some background information I’ve been in a year long relationship with my partner that has made it in her cause we had a argument and self harm was the cause, but she was only supposed to be on a 72 hour …
Kidnappers.
Love it!!!!! Help me alot.
They don’t want to hekp
This place is just bad. Needs to be investigated.
my mom
I was there back in September it was alright.
Scared my son and then called CPS on me
Urine on the floor for two days and not cleaned.
Loved all my coworkers
The staff suck butt n the methods they use don’t work at all.
Spring mountain treatment center is better than jail
They never answer they’re phones. I can’t even speak to my own fiancee.
Very rude staff never cared about my needs or anyone less this place should not even get a star..been few times worst place to get help
I got bit by another patient here, this place is garbage.
Well it was ok kids where mean I liked the staff but I hated it
This is a prison facilty, not a hospital. People come out worse than what they were when they entered.
Here’s the fact’s. It’s an insurance scam.You leave without your possessions because the lower down employees rob you.That’s a fact.Yeppp
I went there win it was charter hospite it was much better then , and i went there now it is run verry bad stay awhy
dont eat the rice
U r being sued by many so u know ahead don’t go here they treat u like u r nothing they treat u as if u Anrt human no compassion from anyone who works here for real been here few they treat u like u n jail
Over all the people were nice but they have no ideas about what patent rights are
Terrible staff- I have been trying to get medical records for months to no avail. they seem very overworked and tired and disorganized.
Hi my name is Victor Manuel Alzati Trejo . I want to wish everyone a merry Christmas and a happy new year ! 2017. Thank you !
Every time I try to call a patient and this center the staff never picks up. It just rings and rings and it get quite annoying
Horrible horrible place, if you love yourself or the person going into that place (don’t go or let them go). They will not help you.
I just got out today and i can say it was great and the staff treats patients very well and are very kind and understanding
this was my 6th mental hospital, easily the best one ive ever been too
they took my shoes and the food made me sick, the showers were growing mold and the staff were rude.
I like spring mountain treatment center I go there to get help with anger and the staff are very cool you respect them they respect you
This is mental help, of course people give bad reviews it is like jail an it is wow omg not a vacation. Well people are there for mental health hope u got it. Not a place u want to end up. Plz get help if u can from somewhere before a complaint wit free…
I’m not familiar with everything too much still but I was on legal hold and it ended up being an interestingly pleasant experience
Worst place to send your child….super unorganized with lack of communication from all staff….when you question the doctor or nurses no direct answers are given…staff is beyond rude especially the front desk older lady …no follow up …
Been here multiple times on the youth and adult side and will honestly say they saved my life. I recommend them over any place else in the valley.
This place is horrific, they only care about the money. They will give you no real help. When they tried to take me away it didn’t matter what I said they were gonna try to take me away regardless. I do not recommend this place for anyone!
My son who is 20 got really great care. Communication is excellent.
went there last year and they are supposed to be mandatory reporters yet they did not report the abuse to cps. they also treated me terribly and said that if i kept crying i would stay there do not go here
I went in for detox they did a good job i just didnt like the fact that they wake you up at 3am to take your blood preasure abd draw blood
Only facility I’ve known, But everyone here gives you the run around. They never explain your rights or explain anything for that matter. Prison has more freedom.
when I was there when I was 14 and now I am 20 I remember on of the staff members was really rude to me 🙁
My fiance went here and i have called and it is always we will leave him a message never gave him the message the receptionist is really nice there was one male staff that went and gave my fiance the message. I dont even know if i can visit
Doesn’t even deserve a star
I was there from 3-2 to 3-7…. During those days there it was nothing but …
they helped me alot but i have many cons about this place.
1. the Food gave me food poisoning …
I got sent here in 2013 by some lady at my school I didn’t know, I was just feeling suicidal and I just wanted to talk to someone, instead they send me here without my consent and now this is the only thing holding me back from joining the …
Page number 1. Part one of my review👍👂👁👁📷🎥
Uh….Ew…. I had a bad day experience yesterday with a black employee from that place, Spring Mountain Treatment Center there?…. Two employees there where …
our mental health system in las vegas is shocking. spring mt and Ashley were incredible in helping me get my loved one looked after.
They treat you awful. Cant get any answers. Wont even discuss the costs of the program. They discharged my family member because we said they dont get an open check book. We put him into a facility that treat with respect and answer ALL questions… if you love your family/ DO NOT put them here.
Initial admission was in with the really loonies. I was placed on the higher functioning ward after a day. Beds are ROCK HARD my neck is still hurting from the county jail like beds arg! Good psych doc though saw me EVERY DAY and did a good …
The police brought my 13 year old daughter here, and they had her in the same room with grown adults. This place is sleazy staffed by perverts, one of the male MHT tried to flirt with my 13 year old daughter! Also the doctors here are among …
While the staff are generally pleasant, their business practices are clearly focused solely on billing your insurance carrier rather than patient care. This is overwhelmingly made clear in how people are treated. …
my grand daughter has been there a few times and they dont let them sleep except when its bed time or they are not allowed in there rooms till then either. they have to sit in a day room all day and maybe see a dr for five minutes a day. i …
one of my loved ones (we will use the name jane for privacy purposes) was admitted to this hospital. the entire experience was heartbreaking. First, they admitted Jane wrongfully. Centennial hills hospital sent jane to spring mountain …
They were really rude to me on the phone . Made me feel alot worse when I’m just seeking help.
This place sucks ass. They are beyond unprofessional. Staff was alright but whoever runs the place is probably headed to hell. Food was Basic and you get to smoke, but only 4 a day when they say you can. Like baby sitters. Repeatedly ask …
The reviews on this site are deceiving. EVERY EMPLOYEE at this facility have been nothing but KIND, CARING, PATIENT and ACCOMMODATING. A SPECIAL THANK YOU TO KEN, CHRISTINE, “ELSA” & VALERIE. I have seen (at this facility) and understand …
I was in the adaleson unit and I guess you could say that it was fairly ok. Majority of the staff treated you with respect, although a few we’re rather rude and up tight. The food was well cooked; although a few meals we’re questionable. …
Wish I could give this place 0 stars. This is the absolute worst place. My husband checked himself in for help to get on his medication. Once in they tried to tell me that he wasn’t there. Then after 3 days he tried to check himself out. …
If you care about yourself and your loved ones you will not send them here. I am not joking the Dr was the worst I have ever had. They bait you out of your room then lock it. Even if your seriously withdrawing they won’t budge. Try Seven hills treatment center or Desert Parkway they will take great care of you. You have been warned!!
Generally up front staff was nice, out of nowhere court was vacated without notice and we were notified “patient” was discharged. Soon as arrived we were met by FINANCIAL DEPT. No discussion of patients treatment just talk of $$$$. …
Staff do patient drugs, No email on file still work off fax machines Doesn’t matter what state you live in everything needs to be signed in person which make it very difficult to do business.
SMTC is awful, you go to seek detox or other addiction help and all they do is refer to housing that you have to pay for and you have informed that you are homeless and struggling with alcohol and drugs. There objective is to have you go to behavioral health therapy outpatient session so that they can get paid. SMTC is a joke.
Was treated back in February of 2015 in the acute ward for adolescents. Inpatient care. I was there for 2 weeks and only went outside ONCE in actual day light. Windows were closed and we werent allowed to look out them. 3/5 of the staff I …
This place is no luxury hotel for sure. It’s very strict and prison-like. But the structure and oversight are not necessarily a bad thing for this kind of institution. And comparing to others – the communication and response from the staff …
I went there for my mental disorder and the nurse was not trustworthy. She told me I had to be a inpatient right now. I didn’t want too cause I knew something was wrong. The room she put me and my mom in was tiny and had 1 tiny window like …
As a mental health patient that has been in and out of hospitals for many years, I’d have to say Spring Mountain is the best one! It’s not a luxurious vacation stay, it’s a psychiatric hospital, and nobody wants to go there! But, if I had …
This is for the scheduling and assessment personnel. My kid’s doctor, which works in this clinic, recommended intensive outpatient treatment, I called and I was told it was better to make an appointment because even if they were busy they …
This place is horrible. They stole my clothes. A woman was having seizures and hurt her arm. They never got her medical attention. The place is old and run down. The staff needs training. You see your doctor for 5 minutes. They …
So basically like the staff were really nice but some of them were hella mean ,, the food was okay ig. The kids that were there were nice ,, the rooms were super dirty.
I hate that this place gets even one star. I was forcibly admitted in March of 2017 as an adolescent, and my mental health got worse during and after being there. I still experience breakdowns about my stay. The staff were incredibly …
The staff were very attentive even though the place was max patients. There was only one doctor ( not mine) and one nurse that there were problems with. Keep in mind I was on the West Wing. They actually seem to care and are involved in your treatment and recovery. The food wasn’t too bad either.
Im speaking (typing) as a person who had a family member attend there last week for attempting to suicide. My sister, was welcomed at 11pm from a nice staff who helped her transition to the treatment. I called before my sister arrived to …
The staff are extremely rude and unprofessional they have a security code for the patients they a woman named (ANA) shouted it out for everyone too hear as if its not confidential! Then sat on the phone and aurgued with me I asked for the …
Edit: it doesn’t matter whether I contact or not. We no longer live in the area (we lived in Arizona, which makes all of the communication issues even worse, we’re now in Texas) so she will not be going to this facility again any way. I …
Staff was very professional and courteous. I was in shock/nervous when I first arrived but the staff in my wing were awesome. I thpught they were friendly, they treated me and everyone else with respect. It was clean enough to not be …
i honestly loved it here, mainly because i made many friends that i now know outside of the facility. the staff weren’t all that bad. i was just happy to be there instead of at home. the food isn’t all that great compared to other …
My wife stayed at Spring Mountain Treatment Center for a week. We experienced the following issues:
1. My wife had to take Levothyroxine but she was given a hard time when she …
TL;DR: RUN THE OTHER WAY!
First of all, I’m a mental health professional. Second, avoid this facility if …
Can’t do less then one star but read this carefully and heed my warning do not take your children here they are unprofessional or instead of helping your kid out they will you talk to them like we can’t talk to them and just wait out till …
Not a great place for people needing real help for their mental health.
Apparently Dr. Peprah was the only good psychiatrist there so I was lucky in …
A friend went here. The therapist doesn’t take concerns seriously, will not address undiagnosed issues, causes active harm to patients, promotes and encourages unhealthy parent-child relationships. Do not recommend, I was seriously concerned for my friend’s wellbeing every time they went.
If you or your loved one has underlying health issues, this is not the best facility. The environment was to be expected for a treatment center, but good lord. A few of the nurses are absolutely awful which is why I’m writing this review. …
This facility is deeply disappointing. I understand that these facilities keep a wall between patients and families, but there is a difference between HIPAA and and being bad at your job. Even after presenting the code (which my wife in the …
I mean, It’s a mental hospital..what can you expect. This was not only my first facilty, but my last as well. The staff were pretty chill. They got along relatively well with the kids. I had a few that I really liked because they were …
The only reason this hospital exists is to milk insurance money. Staff and management do not care. There should be laws against establishments run like this.
I’ve been to multiple psychiatric units in Las Vegas, and Spring Mountain treatment center was the best. I was there for close to three weeks because they wanted to make sure I got the help I deserved. The food was good, the kitchen staff …
I do not recommend this place for anyone. The doctor just changed my meds without doing anything for me. My roommate threatened to kill me during the night. The only good thing is the food and snacks.
The only reason I’m giving this place a two star rating is because of the girl who works there that helped me transfer to another hospital. I didn’t get her name Unfortunately, but she had brown hair and dark skin. She was incredible. On …
Feels more like a prison i am a 13 year old who went here. The kids are constanlty fighting and the techs feel like they do not care about triggers i witnessed one girl get jumped twice because after the first fight they put her in a room …
Terrible terrible terrible! The doctors in here only care about money, they are dictators. They make decisions about peoples healthcare without consulting anyone or anything. Where is the checks and balances here? HORRIBLE treatment of their patients.
I was in here for depression. The doctors look down on you – regardless if you keep your head down or you’re a troublemaker. I politely asked the desk staff to go to the restroom, and some random doctor out of the corner of my eye started …
UPDATE ON MY DAUGHTER, I had her transferred to a medical hospital from this horrible place with so this called psychiatrist who never checked her blood!!!, SHE HAD AMONIA LEVELS so high that it affect her brain and caused her thinking to …
I understand you don’t have a choice when the hospital discharges your loved one to whatever facility is available, but our daughter was sent here, and I wish I had the money to make other arrangements. Good luck and God bless you for …
I was here way back in September of 2019 and if it wasn’t for this place I would still be a drug addict. …
A minor that’s very close to me was checked into this facility at their free will, the guardian was told at anytime they would be allowed to check the minor out if they felt the need and I feel as if that was a lie. For a person checking a …
The nurses were incredibly sweet and understanding, as well as the doctors and case workers. The people who ran the groups were fun and light hearted and made it enjoyable. They are very short staffed, no fault of their own, so there was …
My son was being threatened he States the staff wasn’t doing nothing about it talking to him on the phone I heard him tell the other patient to get out of his face I tried calling for over 45 minutes no one answers Charlene fountain …
This is a profit psych hospital. All about getting $$ and keeping patients longer with private insurance. There are no intervention plans. Patients are allowed to sleep all day, eat three times a day and administered meds. High turnover of …
I’ve never been here but I want to express to the public a few facts, first of all this is a treatment center it is not a quick fix facility and if you expect the staff to fix your problems then don’t expect to get better. An individual …
I feel so sorry for any people who seek treatment there or are held against their will. Being a family member or friend of a patient there trying to get answers is like going on a wild goose chase, everytime a nurse or whoever answers the …
Plz don’t work or allow your family to be treated here. They have high turnover for all positions. The way the patients are treated, this place should be shut down. Staff is contaminated with unprofessional practices and not every one has …