They came out to fix a water leak with one of their main lines that’s in my property, dug an excessive hole and made a big mess, damaged my metal entrance to my property, one of the workers Allen was very rude and disrespectful to me then …
Just rude, rude, rude. Guys showed up to dig for lines and made a mess out of our hay field. A big mess. We called SS who told us they can’t believe we were wasting their time with this complaint. Then told my husband we didn’t even plant …
4-16-20 I’ve spent almost an hour (5:45-6:35) flushing my lines and the water still comes out brown, here it is 9:47 pm and again flushing it for 40 minutes and it still coming out brown why do I have to pay for flushing out the lines. This …
This company is horrible. Constant poor water quality and their customer service is a joke. They hand out violations without warning or explanation. I certainly don’t feel like a customer.
So I would like to start by saing I’ve been a customer of this company since 1998. As we all know LIFE happens to most of us and sometimes a few things may fall through the cracks. Well this morning while I was outside with my children two …
Horrible customer service, water, and the company needs to be audited! Being charged $200 at minimum a month. No leaks and we are only home half the month! In the summer every year since we have lived here, have had a month where my bill …
Setting up service seemed like a big process, but Sandra at the office was so helpful! She walked us through the process before we came in, then helped us find all of the paperwork once we got to the office to set it up. She gave us a lot …
Pay for water service to be told to flush your lines when the water is brown due to iron, but come on all the black slime on the faucets and drains in a new home makes me wonder if the water is actually safe to use. We definitely need more options when it comes to choosing a water company.
Trying to sell land, need statement from SSWater that water service can be provided to future land owner to move forward. They will not sign off validation to provide service unless the water meter is put on the property first. So …
Friendly, efficient, courteous, helpful and patient.
SS Water Supply has great customer service and if there are any issues they work with me to come to a desirable agreement.
They came out to fix a water leak with one of their main lines that’s in my property, dug an excessive hole and made a big mess, damaged my metal entrance to my property, one of the workers Allen was very rude and disrespectful to me then …
Just rude, rude, rude. Guys showed up to dig for lines and made a mess out of our hay field. A big mess. We called SS who told us they can’t believe we were wasting their time with this complaint. Then told my husband we didn’t even plant …
4-16-20 I’ve spent almost an hour (5:45-6:35) flushing my lines and the water still comes out brown, here it is 9:47 pm and again flushing it for 40 minutes and it still coming out brown why do I have to pay for flushing out the lines. This …
This company is horrible. Constant poor water quality and their customer service is a joke. They hand out violations without warning or explanation. I certainly don’t feel like a customer.
So I would like to start by saing I’ve been a customer of this company since 1998. As we all know LIFE happens to most of us and sometimes a few things may fall through the cracks. Well this morning while I was outside with my children two …
Horrible customer service, water, and the company needs to be audited! Being charged $200 at minimum a month. No leaks and we are only home half the month! In the summer every year since we have lived here, have had a month where my bill …
Super friendly, knowledgeable and FAST. They turned the water on at our newly purchased home within hours of my request. Notary on site is a plus!
Setting up service seemed like a big process, but Sandra at the office was so helpful! She walked us through the process before we came in, then helped us find all of the paperwork once we got to the office to set it up. She gave us a lot …
Pay for water service to be told to flush your lines when the water is brown due to iron, but come on all the black slime on the faucets and drains in a new home makes me wonder if the water is actually safe to use. We definitely need more options when it comes to choosing a water company.
Trying to sell land, need statement from SSWater that water service can be provided to future land owner to move forward. They will not sign off validation to provide service unless the water meter is put on the property first. So …