I have been a Star customer for decades. I recently made a large purchase while on vacation and the experience getting the money from Star in Indiana to the people I made a purchase from in Florida has been nothing but a nightmare. Part of …
Good service most of the time at the branch… but the policy makers are rude pencil pushing geeks with no concept of the real world… I am changing banks again… This is the 3rd change in 25 years… which is to say… I’m not overly …
I’m very glad I could update my post. Star made amends, kept their word. Thank you for a better banking experience. This establishment cares about their people, customers & clients.
Horrible bank and horrible service. They only want to give outrageous overdraft fees, even though your account is nit supposed to be in the negitive. They make it go in negitive so they can slap you with ridiculous amounts of fees. Im …
If you want to deal with a highly professional, customer focused financial institution that values local human interaction over computer centric solutions, STAR is for you! STAR has a great on line presence as well, but I greatly …
I have been banking here for over ten years now and while the staff does change out frequently they are always polite and helpful. What more can you ask. They always make me feel welcome and know me by name. The manager here is accessable …
My husband is out of town and called the customer service number to get an increase on his ATM card. They did not put it through. We had to call the the branch first thing on Monday to get it taken care of. I also had an incident where I …
I have been banking with Star Angola Indiana Steuben county for approximately 20 years. I live in Michigan but have kept star financial as my bank because of how well I they have treated me. I know Jamie from the Angola Branch has always …
The staff at this branch is very welcoming and helpful. I was a bit reluctant to switch when they closed the Coliseum location because it was so close but don’t regret it at all now. The building interior is breathtaking. They have extra lanes for drive-thru if you prefer that service.
I needed to make a large withdrawal and was told that I needed to put in a request 2 weeks before making a large withdrawal. The teller then told me she would call other branches to see if any or multiple ones could help me. She called me …
I have been a Star customer for decades. I recently made a large purchase while on vacation and the experience getting the money from Star in Indiana to the people I made a purchase from in Florida has been nothing but a nightmare. Part of …
Always friendly and helpful
Great personal attention, great people skills
Used drive thru
Such friendly, helpful and professional service. Thank you, especially Thomas.
Good bank but keep a eye on your money
I’ve banked with Star Financial for 30 years. I’ve always been treated with kindness by their wonderful staff.
Good service most of the time at the branch… but the policy makers are rude pencil pushing geeks with no concept of the real world… I am changing banks again… This is the 3rd change in 25 years… which is to say… I’m not overly …
I’m very glad I could update my post. Star made amends, kept their word. Thank you for a better banking experience. This establishment cares about their people, customers & clients.
Great place to work and/or bank! Family friendly environment with people that truly care about you. Customer service and communication is outstanding.
Horrible bank and horrible service. They only want to give outrageous overdraft fees, even though your account is nit supposed to be in the negitive. They make it go in negitive so they can slap you with ridiculous amounts of fees. Im …
If you want to deal with a highly professional, customer focused financial institution that values local human interaction over computer centric solutions, STAR is for you! STAR has a great on line presence as well, but I greatly …
I have been banking here for over ten years now and while the staff does change out frequently they are always polite and helpful. What more can you ask. They always make me feel welcome and know me by name. The manager here is accessable …
My husband is out of town and called the customer service number to get an increase on his ATM card. They did not put it through. We had to call the the branch first thing on Monday to get it taken care of. I also had an incident where I …
I have been banking with Star Angola Indiana Steuben county for approximately 20 years. I live in Michigan but have kept star financial as my bank because of how well I they have treated me. I know Jamie from the Angola Branch has always …
The staff at this branch is very welcoming and helpful. I was a bit reluctant to switch when they closed the Coliseum location because it was so close but don’t regret it at all now. The building interior is breathtaking. They have extra lanes for drive-thru if you prefer that service.
I needed to make a large withdrawal and was told that I needed to put in a request 2 weeks before making a large withdrawal. The teller then told me she would call other branches to see if any or multiple ones could help me. She called me …