Just stopped in to see if they might have a cpap mask before trying to order online. They were unsure if they had the part, but Silvia and Jason were awesome! Incredibly patient, friendly and generous!!!!
I would give zero star if I could. It doesn’t take 4 days to get insurance approval. Especially when it is a wheel chair and a person needs it to get around because the doctor doesn’t want them on their feet due to wounds. If it hadn’t already been submitted to the insurance, I would change DME companies.
We purchased a trapeze with our own money. For $350. My dad’s doctor had told us he had arthritis when in fact he had stage 4 bone cancer. My dad never used it. We went on to hospice and then he passed away only a week or two after our …
We have used Star Medical previously but never again. My wife came in to be fitted for compression socks. When they finished measuring, my wife keep saying that a medium would be too small but needed a large size. …
Completely uncooperative and unhelpful. My son was originally prescribed a machine after knee surgery that we rented from Star. After surgery, the doctors decided he didn’t need it. We left the item with the doctor the next morning, which …
Used in past for my mother’s medical equipment, never had a problem. Upon coming for my grandson for a simple nebulizer, took over an hour. They Lost the fax from Dr, I had to call to have another one sent over. Meanwhile they worked on …
They were so very helpful & kind. WENT THE EXTRA MILE!!!
Life saver in time of need. Very helpful staff that offered me a few options on what I was needing. Thank You Star Medical!
Very professional and caring service. I really hate to loose their quality care, but I’m moving out of state. Highly recommended from a oxygen user.
Just stopped in to see if they might have a cpap mask before trying to order online. They were unsure if they had the part, but Silvia and Jason were awesome! Incredibly patient, friendly and generous!!!!
I would give zero star if I could. It doesn’t take 4 days to get insurance approval. Especially when it is a wheel chair and a person needs it to get around because the doctor doesn’t want them on their feet due to wounds. If it hadn’t already been submitted to the insurance, I would change DME companies.
Went out of their way to help me with my husband’s equipment.
We purchased a trapeze with our own money. For $350. My dad’s doctor had told us he had arthritis when in fact he had stage 4 bone cancer. My dad never used it. We went on to hospice and then he passed away only a week or two after our …
We have used Star Medical previously but never again. My wife came in to be fitted for compression socks. When they finished measuring, my wife keep saying that a medium would be too small but needed a large size. …
Completely uncooperative and unhelpful. My son was originally prescribed a machine after knee surgery that we rented from Star. After surgery, the doctors decided he didn’t need it. We left the item with the doctor the next morning, which …
Used in past for my mother’s medical equipment, never had a problem. Upon coming for my grandson for a simple nebulizer, took over an hour. They Lost the fax from Dr, I had to call to have another one sent over. Meanwhile they worked on …