Star Tex Propane

Star Tex Propane Incorporated

STAR TEX PROPANE is one of the largest independently owned propane companies in Texas. The company delivers more than 7 million gallons of propane yearly.

Star Tex Propane Contact Details

  • 1201 La Salle Ave, Waco, TX 76706
  • 800-792-3487
  • 254-752-6571
  • Thursday 8AM to 5PM
    Friday 8AM to 5PM
    Saturday 8AM to 12PM
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
  • http://startexpropane.com/
  • Facebook

Star Tex Propane Reviews ( 36 )

  1. My dad used to work there be he passed away in 1995. I remember him waking me up at six in morning ( I was 10 at the time) to help him clean the truck he normally drives.

  2. Gave one star only cause it’s the worst option. Terrible service. Call to get propane filled you have to talk to an absolute rude woman. And 3 days later still no propane . But have already billed my debit card. I will turn them into the BBB!!!

  3. called to get an inspection on my tank. lady told me they dont need inspected. i told her homer dye propane red taged my tank. after she spoke to someone else, she returned and said yes the need lead tested (aka inspection) …

  4. Filled my 20 pound propane tank to the brim for 18$ that’s amazing it’s A ways out but compared to ace hardware giving me 3/4 of a tank I’ll keep coming back and when I called the lady who answered was very nice.

  5. Horrible service, horrible customer service. They supposedly put 100 gallons in our tank a month ago but the meter only read that we got 20% and of course we didn’t get a receipt and no one could provide one for us. Today I had to order …

  6. I love this place. They are cheap and affordable. They are very kindhearted and generous people. I also enjoy how they treat there customers with respect and are constantly on our side. Love the people that work there and love how on-time …

  7. This company is disorganized and less then helpful in many situations. I make sure to pay for our propane delivery of 100 gallons ahead of time due to our work schedules. Multiply times I’ve gotten home from the set delivery date and still …

  8. The worst customer service experience I have ever had. I started to walk inside with a tank because I had no idea how this process was supposed to work. Before I even got one foot in the door one of the lady’s in the office informed me in a …

  9. Very rude customer service. She asked if I was a current customer I said no I used homer dye but they are no longer in business. She said since I wasn’t a registered customer it would take a week. Was very rude and short with me the whole conversation. Went with TriCo and they came out same day.

  10. Super easy to deal with. I let them know when getting close Jeremy tells exactly when he can come and done we have propane. Great company and always do what they say they will. No issues in over 5 years. Local company and way better than the nationwide companies. Thanks!

  11. We are very pleased with their customer service. They always come on time with tank refills. We just had our regulators replaced today, 9/18/2020, because of age. Our tank sits in the ground. The gentleman noticed the line leaving the …

  12. We were using Startex for propane but we spent almost $5000 on propane in one year for a doublewide mobile home and we knew there was a leak or something so we paid them to check it and they said it was fine and blamed our old house for …

  13. I had what I thought were issues with my gas grill I purchased from Star Tex. G.M. Joe January personally came out and got it working. The problem was due to a dumb mistake I made and not with the product. What great customer service. I …

  14. Never go back. Asked for 20 gal they charged me for 25 gal because I had a25 gal tank I had 5gal in my bottle that is why I asked for 20 gal. They stole from me the way I see it.

  15. They must have changed management. We used Star Tex for several years. Service was great. However, last week was the worst experience we had. We were supposed to get propane on February 4 the Friday. Due to cold weather and icy roads I …

  16. Twice I have called to schedule service and my order has been “lost”. The gentlemen who bring the propane do excellent work and are so professional but if they can’t fix the front desk system and be on the same page to make sure people get their gas it doesn’t matter. I’m loyal to a point. Then I’m done.

  17. They destroyed my fence opening for my gate. You can clearly see the tracks from their machine right up against my gate openings. Called the office and they say ” my driver said that they did not do it ” yet how would have they know that. I knew this when I just called them to tell them.

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