I keep getting these damn newspaper inserts wrapped in plastic in my driveway. I don’t want them. I have asked that they stop. They keep coming. This is pollution.
Not happy with them. They put their political views ahead of fair reporting. Their agenda seems to be to destroy our president. I canceled my subscription and urge others to do the same.
Not happy with customer service. Contacted over a week ago in regards to Sunday paper being delivered poorly, paper was not secured in bag and scattered throughout front yard, and still no response.
Offered a great deal through Groupon, but will not deliver paper. Said it was Groupon’s problem. Got Groupon on the line with them to confirm that I paid, and they said they will look into it. It has been 2.5 months since subscribing and still no paper. They still claim it is Groupons issue.
Yellow journalism, and canned news from UP and associated Press. Total lack of neighborhood and municipal coverage. Everything they print is on line, and all the things they don’t print are covered in City Pages, The Jounal, Southwest News, …
One of the worst company’s to deal with always throws the paper in the driveway, yard , in the driveway when its raining never in the box . Horrible customer service always blaming the delivery service even with the free ediition the strib …
One of their truck drivers near ran us over the other day. First of all, he made a right hand turn on a red light impeding on oncoming traffic, doesn’t use his signals as he exits on to 36E. Then he doesn’t use his mirrors as he makes a …
The WORST service I have ever paid for. Subscribed to the Sunday paper 6 weeks ago. I received the first two papers but haven’t received one since despite calling in every week to report the issue. Finally asked for an explanation as to why …
Terrible experience @StarTribune ! Ordered service 6 wks ago, no deliveries. Called last week, told it was resolved. No delivery again. Called today to cancel “service”. Paid $34 and you are only refunding $19. 0 Papers delivered.. a loss of $15 and an hour of my time.You guys might as well be #thieves. #badservice #stopstealing
Horrible. I hope the Trib is reading this. Our paper has not been delivered for three days. We attempt to call in to the number for delivery but it is telling us that we cannot be connected and cannot leave a message. We did (finally) get …
Terrible customer service and policies. There was no indication of a delivery start date when I signed up (an error on their part). I called to receive credit for the missed deliveries after not receiving papers for a month. They blamed me …
Signed up for a Sunday paper subscription in June of 2016, was told to expect service to start the first Sunday in July. Did not receive a paper from July – October and finally cancelled my service. I called customer service about my …
Awful customer service. I have not received my Sunday paper for over two months. I call nearly every Sunday and am told there is nothing that can be done. I have requested callbacks from Managers, as there never seems to be one available on …
Contacted them two separate times to stop littering my driveway with their stribe express paper. I was told that I would no longer receive delivery … twice now. This morning I find a stribe paper in my driveway again.
Throwing their unwanted paper in my yard one day was bad enough, now they up’d it to two days! I filed with the BBB and contacted the Attorney General. Star and tribune is the worst company when it comes to dealing with the general public.
I used my airline miles for a “free” subscription to the Star Tribune paper, but they sent me a bill for $46 (actually, it was from a collector, which demonstrates that the paper doesn’t actually want to deal with their own customers). …
Not only completely biased in covering the “news,” but the circulation people are worthless. Biased newswriting, bad columnists. Don’t trust what’s printed in the paper or on the bill. You have to opt out of “special issues” if you don’t …
We as a local business will not support Star Tribune. There are hundreds of wrong facts throughout their articles and despite contacting them to fix it, they refuse. …
Have reported an issue with delivery not being near the front porch for my elderly handicapped mother at least 12 times. Connected customer service last week and received a message back from June that she has reached out to the manager and …
I enjoyed reading this paper BUT I only had the paper for a little while and my prices were raised twice. WAY too expensive. Too top it off, once I canceled the paper I received calls from them every day – three times a day. Once I block a …
I have been receiving the Twin Cities Values for three years. Each and every time I have called and asked to be removed from the mailing list (it’s opt out NOT opt in service) -yet every month it arrives. …
Bad newspaper
delivery problem constantly.
Beautiful new space in downtown!
The skyway photo ops because duh!
Have to pay to read your online content, no way!
Excellent source for local news, with actual journalism and quality writing.
I just called a few minutes ago to get more information, and they hung up on me after I said I wasn’t a customer.
Censoring reasonable comments in comment section as pointed out by others. Attached photo is what you get when your nixed from commenting.
A pretty good newspaper. Bringing you the latest news on the Twin Cities.
horrible customer service. have had a subscription since August, have received one paper and no answers.
Completely biased news source and completely awful customer service
Ended City Pages. Goodbye Strib! Truly a terrible choice and a lack of foresight and faith in the arts community.
I am giving a 5 star review for the content of the newspaper, which is excellent. I would give zero stars for erratic service.
I keep getting these damn newspaper inserts wrapped in plastic in my driveway. I don’t want them. I have asked that they stop. They keep coming. This is pollution.
Not happy with them. They put their political views ahead of fair reporting. Their agenda seems to be to destroy our president. I canceled my subscription and urge others to do the same.
Not happy with customer service. Contacted over a week ago in regards to Sunday paper being delivered poorly, paper was not secured in bag and scattered throughout front yard, and still no response.
Offered a great deal through Groupon, but will not deliver paper. Said it was Groupon’s problem. Got Groupon on the line with them to confirm that I paid, and they said they will look into it. It has been 2.5 months since subscribing and still no paper. They still claim it is Groupons issue.
Yellow journalism, and canned news from UP and associated Press. Total lack of neighborhood and municipal coverage. Everything they print is on line, and all the things they don’t print are covered in City Pages, The Jounal, Southwest News, …
One of the worst company’s to deal with always throws the paper in the driveway, yard , in the driveway when its raining never in the box . Horrible customer service always blaming the delivery service even with the free ediition the strib …
One of their truck drivers near ran us over the other day. First of all, he made a right hand turn on a red light impeding on oncoming traffic, doesn’t use his signals as he exits on to 36E. Then he doesn’t use his mirrors as he makes a …
The WORST service I have ever paid for. Subscribed to the Sunday paper 6 weeks ago. I received the first two papers but haven’t received one since despite calling in every week to report the issue. Finally asked for an explanation as to why …
Terrible experience @StarTribune ! Ordered service 6 wks ago, no deliveries. Called last week, told it was resolved. No delivery again. Called today to cancel “service”. Paid $34 and you are only refunding $19. 0 Papers delivered.. a loss of $15 and an hour of my time.You guys might as well be #thieves. #badservice #stopstealing
Horrible. I hope the Trib is reading this. Our paper has not been delivered for three days. We attempt to call in to the number for delivery but it is telling us that we cannot be connected and cannot leave a message. We did (finally) get …
Terrible customer service and policies. There was no indication of a delivery start date when I signed up (an error on their part). I called to receive credit for the missed deliveries after not receiving papers for a month. They blamed me …
Signed up for a Sunday paper subscription in June of 2016, was told to expect service to start the first Sunday in July. Did not receive a paper from July – October and finally cancelled my service. I called customer service about my …
Awful customer service. I have not received my Sunday paper for over two months. I call nearly every Sunday and am told there is nothing that can be done. I have requested callbacks from Managers, as there never seems to be one available on …
Contacted them two separate times to stop littering my driveway with their stribe express paper. I was told that I would no longer receive delivery … twice now. This morning I find a stribe paper in my driveway again.
Throwing their unwanted paper in my yard one day was bad enough, now they up’d it to two days! I filed with the BBB and contacted the Attorney General. Star and tribune is the worst company when it comes to dealing with the general public.
I used my airline miles for a “free” subscription to the Star Tribune paper, but they sent me a bill for $46 (actually, it was from a collector, which demonstrates that the paper doesn’t actually want to deal with their own customers). …
Not only completely biased in covering the “news,” but the circulation people are worthless. Biased newswriting, bad columnists. Don’t trust what’s printed in the paper or on the bill. You have to opt out of “special issues” if you don’t …
We as a local business will not support Star Tribune. There are hundreds of wrong facts throughout their articles and despite contacting them to fix it, they refuse. …
Have reported an issue with delivery not being near the front porch for my elderly handicapped mother at least 12 times. Connected customer service last week and received a message back from June that she has reached out to the manager and …
I enjoyed reading this paper BUT I only had the paper for a little while and my prices were raised twice. WAY too expensive. Too top it off, once I canceled the paper I received calls from them every day – three times a day. Once I block a …
I have been receiving the Twin Cities Values for three years. Each and every time I have called and asked to be removed from the mailing list (it’s opt out NOT opt in service) -yet every month it arrives. …