I visited this Starbucks today- as I am an avid Starbucks fan. Samiha and Farjana were both working and they were excellent!! Very polite, and quick, as well as efficient. Definitely will be back! 😍 …
I was in the drive-thru for 25 minutes, no where to turn around or I sold have left. Get to the window and the young girl running the drive thru is screaming on her headset. Trys to hand me a hot coffee cup, while saying “here”. I stated …
Very nice place. Clean with plenty of spaces but come early. Staff is okay. Didn’t seem as friendly or motivated as they could be. Still a great place regardless.
American Starbucks has cut down on your pastries. you can go over to South America and Panama or Mexico and get all the pastries that Starbucks used to have in America. That’s crazy when it’s a billion dollar company
Placed my order on the app, sat in the lobby waiting more than 20 minutes just for someone to tell me they didn’t have what I ordered. How could Starbucks not have COFFEE! Horrible customer service.
This location is miss all the times. After waiting in drivethru for 30 min they tell you they are out of all sandwiches and then end up messing up your other order !
Maybe I got this location on a bad day. Out of 3 things I tried to order, Ice coffee, and I don’t even remember what else. Place was crowded but still a few seats upstairs. Newer location, so I was surprised to see holes in leather chairs and filthy walls etc.
The lady did a wrong order, when I get to the window do pay I told her was not my order and she gets mad and continue my order was not the dragon drink flavor! The manager has to watch more
Not sure if it is because they are new or it’s just a particularly surly crew, but I was actually almost sorry I ordered any coffee. I really wasn’t trying to put anyone out. I guess a venti black coffee IS a lot of trouble 🙁
Good they close late at 10pm, but realized today they will not warm any food on the menu after 9:05pm, the employee said all the ovens are turned off.. smh
Made drink wrong several times, all I asked was that my drink be made with almond milk and no caffeine, also waited until after I paid to tell me there was no cream cheese for bagels and offered butter instead…
Posted hours say it closes at 10pm, including a sign saying “now open till 10pm!” I arrived at 9:20 in the drive thru, saw staff inside, but no one bothered to answer.
This location only has drive thru and it is very long lines. Hours are not clearly known for Starbucks anymore. It’s not the workers fault, it just lack of clarity from Starbucks Corporate.
Great location one of the best Starbucks In Metro Atlanta Top # 8 it has fast-paced customer service an easy drive thru rush hour! Included
very clean location its always traffic here so it could be a line some days the …
Once again, no seats because the freeloaders just want to hang out and suck up free WiFi. As soon as my card is empty, I’m done with Starbucks. Hate their politics, atmosphere, and coffee.
My husband and I got sick from the strawberry refresher. We both have been nauseous for two days. I’ve never had this happen to me before so I have no idea what happened. I love the drink but something just isn’t right…….
Really need to post a sign in the drive thru showing the COVID temporary hours. Got stuck in the line for 10+ minutes because they closed and the cars in front of us wouldn’t move and the cars behind us were oblivious to the situation. Literally just a piece of paper saying we close at a certain time. Ridiculous.
Worst Starbucks. They make my coffee disgusting every time and they over charge me and ring me up for things I don’t even add to my coffee. Will not ever be returning to this location.
June 2021, I visited Starbucks in Sandy Springs GA, bought a coffee and banana bread, I handed the employee a Visa gift card to pay,she rudely gave it back saying the card didn’t work, I know this to not be true as I received for my birthday and had activated. Poir customer service. as I
Coffee was good. Has a nice upstairs for posting up and a drive thru. i was bummed to see so many recyclables being trashed. I did not see a recycling receptacle provided. Please take your items with you.
Normally when I go to Starbucks, I’ll always get something. I went to this location to get a GC for a friend for Christmas and wasn’t in the mood for coffe cause I was congested. The barista, Johnathan, recommend the medicine ball and it …
Better than most Starbucks. I’ve been to this location two or three times. Never had an issue with service. The ample seating upstairs is a nice touch too.
ABSOLUTELY DISGUSTING. Went for a toasted white mocha today and as im drinking my coffee there is multiple pieces of cake pop inside my coffee. Couldn’t drink it.Don’t go here !!
Typical place to hang out with friends or get on your lap top. Good selection of coffees,teas pastries, and sandwices. Service good and only problem, not enough seating. We we’re upstairs and I loved the view.
This is a new Starbucks location, directly off-of Roswell Road, to the right hand side when heading towards highway 285. It is 2-stories, with the upper level being designated as a studying/seating area. …
Just leaving here – after being handed the wrong drink. Normally, not a biggie. However, there was absolutely no customer service. First, I walk back in and no one actually acknowledges that I’m standing at the register. There were no other …
Ordered a hot grande white chocolate mocha and a grande iced caramel macchiato today and neither of my drinks had any COFFEE! Before I could ask the brunette what drink she made, she removed the iced drink from the counter and said she …
Staff was friendly. I got a Venti size latte with whip but it was a good 2 inches from being full and that is with the whip. And it was room temperature so I had to drink it fast. I drove away before I realized this…ugh
Great folks, items always prepared correctly. This, of course the most important aspects of visiting a Starbucks. It is a newer building with an upstairs. Downsides are that the building is still too small for the number of customers, even with an upstairs. Also the parking lot is tiny and on one of the busiest streets in Atlanta.
So I love this place and the frappuccinos are usually good, sometimes it’s missing the drizzle or I get the medicine ball tea and it’s missing the Lemonade and honey or whatever the put in it; just had a tea bag and hot water one time; that …
I ordered a brown sugar shaken espresso and they forgot the brown sugar completely, it’s bitter and very bad. Can’t drink it and don’t have time to wait for a new one bc I’m On my way to work, terrible experience
This a newer Starbucks that is conveniently located on Roswell Road and close to 285. There are two ways to get into the parking lot and plenty of parking. There is also a drive-thru. The staff is friendly and I always get my orders …
Worst starbucks I have ever been too.
I waited in the drive-through line for 54 minutes for them to tell me they don’t have natural brew. Probably some of the most incompetent individuals that have ever worked for Starbucks that I have seen in my life
Last Friday AM Jason and Amber helped me navigate the phone app when I was under time pressure and he even reactivated one menu item that was out the previous night but was by then restocked. I appreciate their help and patience while I was …
Please avoid this place if possible. They truly do not care about their customers. My husband received a pour over coffee without the lid being properly secured causing the hot coffee to spill out on both of our hands. When I asked for …
I love this Starbucks ! Friendly staff and they always greet you when you walk in. They make the drinks delicious . ( my favorite is the chai tea latte!) 😊 …
Sometimes this location rocks and sometimes it just plain stinks! Mornings draw long lines and depending on who is at the window, it can take forever or it can take 5 minutes. At night, they close officially at 9:00pm but by 8:30, they are out of many items you come for as an evening snack or soothing beverage!
This is the worst Starbucks. They never have anything foods or syrups for drinks and Everytime I go to this location they forget to add the main ingredient to my ice caramel macchiato which is the caramel on top. I’m not coming here again. I’m tired of having to make accommodations.
I usually go to this location often but last couple of times I’ve had bad experiences with the food. Twice was given sandwiches that were still cold/frozen in the middle. Most recently given sour cream cheese.
Typical Starbucks. Folks spell your name wrong even if you spell it for them. Consistent good beverages. They gave us a $4 gift card for a long wait that I didn’t even notice. More
I’m just a bit confused, I went into this Starbucks today I asked to order a vegan hot chocolate with coconut milk. The lady at the register said she wasn’t sure if the hot chocolate was vegan or not, I asked her to please ask.. She asked …
Great two-story location that features loft seating of exclusively cushioned chairs and benches. Windows line the front of the cafe with floor-to-ceiling natural lighting.
Decides not to tell me mango dragon fruit drink doesn’t have dragon fruit in it. And they tell me it tastes exactly the same. I am disappointed with the service.
Super clean and spacious Starbucks with great interior design as always, love the mid-century modern furniture and seating. Staff was very nice and helpful, and they even brought cups of water to all of us working on our laptops once we …
I come here pretty often and the person who took my order at the drive through made me want to write a review. She was kind enough to explain the star rewards and was really patient with me. The coffee varies depending on whose working. …
I stopped at a different Starbucks in Marietta And they gave me my venti white mocha with no espresso it was just a cup of milk. Unfortunately I did not notice this until I had already gone to work and took a sip. I did not have time to run …
I got the worst service today on Drive-Thru. I have been in this store multiple times, but today They said they don’t have what I asked, so I ordered what ever they had on the menu, when I got the sandwich it was frozen. Frozen Egg, that’s nasty. I called the store and no one picked up the phone.
Worse than bad service or goods is not updating your hours online. Wasted a trip because you closed at 6pm instead of 8pm. If you can print out a sheet that has clearly been used daily you can update your online hours.
They get busy and forget what they are doing. They are slipshod in listening to what the customer wants and then following through. If all you want is pike roast, you shouldn’t have a problem. They say that if you don’t like it, they …
I only ordered 1 item as they were out of the food I wanted and it took awhile for that. While on line several cars back up out of the line and left the wait was so long. When it was my turn and I had already turned into the drive- thru, I …
I had requested a French vanilla cappuccino and Danish (warmed). What I had received warm a coffee that warm room temperature and a Danish that was ice cold like they was thawing it out from the freezer. If someone requests something and …
They never have anything from the menu. Have been there several times and they never have flavored foam or any other milk besides regular and coconut. Also, they add excessive ice to their cold drinks.
Came here 2/7/22 at 635pm wanting to order only to see the restaurant closed. I waited at the drive thru and no one said a word. Drove to the window and watched an employee run and hide as i pulled up. 3 cars behind me also had to drive …
Clean, well-lit, quick service! Staff was friendly enough! The only area they may could work on, I noticed, they didn’t call for me when the drink was done. My drink was sitting on the counter where I just happen to look in that direction. …
A perfect Starbucks if you want to not get anything! Hours are incorrect, they close at 3 pm. Very convenient wjrh no signs stating this but definitely locked doors …
This Starbucks is walking distance but I drive up to the Starbucks near chasten because they consistently forget to put a shot of espresso in the cappuccino, or they make the London Fog with english breakfast tea- This is the ONLY branch …
The line moved fast enough today, but when I got to the window, I was handed a still-cold breakfast sandwich. I didn’t realize it until I got down the road, and could not get back for them to fix it for about an hour. When I did get back, …
I don’t know her name, but she was working yesterday in the evening in the drive thru and she seemed to be very rude for no reason?? I don’t know I would at least pretend to be kind instead of acting miserable…
Worst location I’ve ever been to! The Starbucks in my area is temp closed, so I had to come here. I asked for a bagel toasted twice, a bacon gouda sandwich and coffee with French vanilla. Please tell me why the bagel was left whole & only …
Their customer service was great, they took my order efficiently, the drive thru line moved surprisingly fast, my drink was perfect and they had no problem with me using a couple gift cards and credit card.
I just came from the drive through;
I ordered 2 different drinks but instead was handed 2 of the same drink – that were both made wrong (ordered off the menu, no changes or special order). …
Very displeased with the service…I was serviced at the drive thru on 5/8/21. I wasn’t happy about my beverage so I decided to go inside for another one to be made. I returned the one that was originally provided to me and waited …
This location is near my job so I stop here every morning. I notice that the occasion girl (black hair)at the register only ask other ethnicities their names but never me the black girl. I peep things, y’all funny though👎🏾. Shoutout to the guy with the low blonde ponytail with thick accent, he’s always pleasant. 👍🏾 …
I’m standing here right now amazed. The workers are all active but as best I can tell only one person is actually making orders. People are waiting for their orders and I am watching orders filled out of order. It’s not first come first …
I’m used to a certain level of pleasantry at the Starbucks I normally frequent and this one let me down. I asked for a flat lid while ordering and the person who took my order said that was no problem. When I got my drink and it did not …
Cant say enough good about this location! Not sure why there are so many negative reviews… Yeah the mornings are busy, but any Starbucks is busy in the morning. The drinks are great and the staff is wonderful.
This location is special for a few reasons : #1 Located right off of Roswell Road & Highway 285 which is the main street for all you shopping and mostly eateries. #2 They have an upstairs area ! Loft Vibes !!! Super Chill & Great Staff at …
I’ve worked at a franchised Starbucks before so I try to be really understanding, but I waited in the drive through for 25 minutes and most of that time it was behind one car waiting for their order. I could see that there was obviously an …
The manager Kayla is extremely rude. They refused in cafe purchases and would only serve the drive through. What if you don’t have a car? You have to stand outside in the car line to order… that’s ridiculous and they have bad customer service.
Um, Yes It’s Ok. Ordered a tall Mocha Cookie Crumble. It got much better when I was able to finally taste the milk. It was super thick at first.
I will say this place is really nice inside and super clean. Staff was really friendly too. I’ll come back to this location but will definitely order a different beverage.
Came from Ireland for holidays in sandy springs and if I’m being honest they make the best mocha cookie frappe-chino. Service was 10/10 I went there 3 times and the staff were always friendly. More
This place is always out of something. Today they were out of spoons. You can’t blame it on Covid anymore. It’s bad management.
They also make mistakes with my order a lot of times when I go through drive through. More
I ordered an iced coffee with milk. That’s it and it took 15 minutes. Everyone who ordered behind me got their drinks first and lost of their drinks included espresso shots and other time consuming add ins. I was finally asked what I was …
So I hate to ever complain about coffee because I have worked at a Starbucks. I Ordered 2 drinks from the drive thru that we’re supposed to be the exact same. Both drinks were handed to us and looked completely different and both were …
The wait time for a cup of coffee was like pass 20 mins so I ask for refund and also seems like the manager has a attitude. Needs better customer service More
This Starbucks always gets my order wrong, never has my order ready and constantly is out of everything in the app even though they have it in store. It’s unfortunate that this is the closest one to my house because it is truly a terrible …
It was difficult to order because they didn’t seem to be listening. They were out of hot drink cups. They handed a drink to us with liquid all over the outside of the cup. We got decent coffee but it wasn’t a great Starbucks experience.
1. An employee almost plowed over me at the entrance. We made eye contact in plenty of time. But as I opened the door he lowered his shoulder & kept coming. After he passed (damn near spun me around) I got a very dry sorry. …
(Translated by Google) Excellent
(Original)
Excelente
(Translated by Google) Good attention
(Original)
Buena atención
(Translated by Google) They didn’t know it was a Juniper Latte, I had to search the internet for them to understand me. …
(Translated by Google) Excellent caramel frappuccino
(Original)
Excelente frapuchino caramel More
I visited this Starbucks today- as I am an avid Starbucks fan. Samiha and Farjana were both working and they were excellent!! Very polite, and quick, as well as efficient. Definitely will be back! 😍 …
I was in the drive-thru for 25 minutes, no where to turn around or I sold have left. Get to the window and the young girl running the drive thru is screaming on her headset. Trys to hand me a hot coffee cup, while saying “here”. I stated …
Typical Starbucks
good coffee
As good as always
Standard and reliable.
GREAT SERVICE
Great service
All good 👍 …
I am in love with it
Thank you for being open!
Very very slow service !!!
I love it
Great location and size!
Great lofted seating!
Class act! I love this place!
Probably the slowest Starbucks ever.
It’s a Starbucks, whup dee do.
Love me some Starbucks!!!
Wrong order and charged double. Disappointed.
Nice place, good coffee.
Exellence, good ambience, friendly staff.
Wow!!!! The customer service provided by Reynold was outstanding!!!!!!!
Love me some Starbucks 😍 …
My favorite brand and PL for a coffee shop
15 minutes for a mobile order and no apology
Great service fast and coffee is great
My venti double whip was great
Good coffee and great place to meet.
It’s a Starbucks.
Fast service. Good coffee. 🙂
Great everything
Caramel latte, hot with almond milk More
This location is very and the service is always good very pleasant
I’m a fan .. I’ve even been to the ‘original’ in Pike Place Market.
Waited so long and then cashier said system is down
Long line in drive thru. Moving slow. Went inside crowded and slow.
Clean new big building cool not the hottest crowd tho
Staff are friendly! I sat on the second floor for an afternoon, it was cozy!
Preference is drive through. Walhk ins are treated like second class people.
It’s coffee, pretty hard to screw that up. Way to go Starbucks.
I would not say the best in network. I suggest management to work with the staff. Everything slow and missing order.
Nasty drinks ! long lines ! and always out of something !
Clean, good service and delishious almond decaf latte.
Very noisy and the music was up loud. Someone may have said something because as I left they lowered it
Got a fantastic hot chocolate from this location. Thanks guys!
Jonathan was awesome. Very informative, patient, and kind. Thanks for great service.
Love love love the Lemonade kiwi with strawberry and kiwi pieces.
Sweet balcony seating ☺️ …and drinks too!
This starbucks was really nice and the food was great.
This starbucks is randomly always closed now since covid
Great service, very fast drive thru
Very nice, cozy place. A universe of its own for meetings and hangouts. I love it!
Came to work. Could work. Good place.
Poorly Managed. INCREDIBLY slow service. Waited for 10 minutes in the drive though.
Good Customer service. Very friendly drive thri.
Baristas are very attentive; never a bad cup of coffee
Says they close at 10, arrived 9:30, all lights out, closed
Very clean and friendly staff. I think finding a non clean and unfriendly staff are like unicorns… They don’t exist.
Coolest Starbucks I’ve seen in ga. Needs more tables to work at upstairs
Dining room open. Not upstairs they tho.
Staff are very friendly. Drive-thru is quick. Convenient location. Would recommend
The drive thru line gets long, but they move fast.
Love the impossible sandwich! More
Store has 6 signs saying “open.” It is 4pm on Thursday and neither the store nor drive thru are open.
Always a good visit. Fast and friendly service. Coffee was hot and delicious.
Great setup, the staff was super nice, and the store has a loft space that was perfect for just hanging out.
Not very clean but the drinks were as expected. More
This is a cool location. COVID has the upper floor closed, but they have an upstairs with what looks like a good amount of seating.
A five-star Starbucks location More
Great place to spend a few minutes and relax. Had a Chai Tea Latte, and blueberry scone, both were very good!
Busy but quick. I always order a cinnamon dulcet latte and they made it perfect. Yum
Kind staff and fast service. More
Very nice place. Clean with plenty of spaces but come early. Staff is okay. Didn’t seem as friendly or motivated as they could be. Still a great place regardless.
Baristas are very well trained!! Cold upstairs but it’s the best place around for coffee and checking emails.
This recently opened, expertly laid out two story starbucks features interior design iconography from the surrounding areas to subtle effect.
I LOVE THE STARBUCKS HERE AND EVERYTHING ABOUT IT AHH. BEST DRINK EVER AND I LOVE THE FLAGS INSIDE ! VERY NICE <3
American Starbucks has cut down on your pastries. you can go over to South America and Panama or Mexico and get all the pastries that Starbucks used to have in America. That’s crazy when it’s a billion dollar company
I literally counted 8 employees inside but still had to wait 20 minutes for my coffee. Very slow.
They don’t take over $50. A retailer who will not take cash payment.
Placed my order on the app, sat in the lobby waiting more than 20 minutes just for someone to tell me they didn’t have what I ordered. How could Starbucks not have COFFEE! Horrible customer service.
This location is miss all the times. After waiting in drivethru for 30 min they tell you they are out of all sandwiches and then end up messing up your other order !
Maybe I got this location on a bad day. Out of 3 things I tried to order, Ice coffee, and I don’t even remember what else. Place was crowded but still a few seats upstairs. Newer location, so I was surprised to see holes in leather chairs and filthy walls etc.
Great customer service. All the Starbucks team members are very welcoming and attentive. Superb atmosphere.
I think Starbucks changed their ingredients. The cold drinks are still ok though. More
It’s Starbucks. They are basically the same a coffee shop. The employee was efficient in getting what I wanted to drink. Nothing special. More
The lady did a wrong order, when I get to the window do pay I told her was not my order and she gets mad and continue my order was not the dragon drink flavor! The manager has to watch more
😁 …
Not sure if it is because they are new or it’s just a particularly surly crew, but I was actually almost sorry I ordered any coffee. I really wasn’t trying to put anyone out. I guess a venti black coffee IS a lot of trouble 🙁
Our drinks were delicious and the service was wonderful! But Starbucks needs to go back to the drawing board on that Pistachio drink.
Good they close late at 10pm, but realized today they will not warm any food on the menu after 9:05pm, the employee said all the ovens are turned off.. smh
Made drink wrong several times, all I asked was that my drink be made with almond milk and no caffeine, also waited until after I paid to tell me there was no cream cheese for bagels and offered butter instead…
Drive through was fast and mobile order was ready on time! Clean store, real pretty location! More
Ashley’s service was awesome…
Posted hours say it closes at 10pm, including a sign saying “now open till 10pm!” I arrived at 9:20 in the drive thru, saw staff inside, but no one bothered to answer.
This location only has drive thru and it is very long lines. Hours are not clearly known for Starbucks anymore. It’s not the workers fault, it just lack of clarity from Starbucks Corporate.
Great location one of the best Starbucks In Metro Atlanta Top # 8 it has fast-paced customer service an easy drive thru rush hour! Included
very clean location its always traffic here so it could be a line some days the …
Once again, no seats because the freeloaders just want to hang out and suck up free WiFi. As soon as my card is empty, I’m done with Starbucks. Hate their politics, atmosphere, and coffee.
My husband and I got sick from the strawberry refresher. We both have been nauseous for two days. I’ve never had this happen to me before so I have no idea what happened. I love the drink but something just isn’t right…….
Really need to post a sign in the drive thru showing the COVID temporary hours. Got stuck in the line for 10+ minutes because they closed and the cars in front of us wouldn’t move and the cars behind us were oblivious to the situation. Literally just a piece of paper saying we close at a certain time. Ridiculous.
Worst Starbucks. They make my coffee disgusting every time and they over charge me and ring me up for things I don’t even add to my coffee. Will not ever be returning to this location.
June 2021, I visited Starbucks in Sandy Springs GA, bought a coffee and banana bread, I handed the employee a Visa gift card to pay,she rudely gave it back saying the card didn’t work, I know this to not be true as I received for my birthday and had activated. Poir customer service. as I
Coffee was good. Has a nice upstairs for posting up and a drive thru. i was bummed to see so many recyclables being trashed. I did not see a recycling receptacle provided. Please take your items with you.
Normally when I go to Starbucks, I’ll always get something. I went to this location to get a GC for a friend for Christmas and wasn’t in the mood for coffe cause I was congested. The barista, Johnathan, recommend the medicine ball and it …
Manager is mean and rude.
I asked for a Frappuccino sugar free with extra shot grande and she wanted me to pay $8.00 …
Better than most Starbucks. I’ve been to this location two or three times. Never had an issue with service. The ample seating upstairs is a nice touch too.
ABSOLUTELY DISGUSTING. Went for a toasted white mocha today and as im drinking my coffee there is multiple pieces of cake pop inside my coffee. Couldn’t drink it.Don’t go here !!
why, why God, do I still walk into Starbucks. I know better. Never easy, always a hassle. To heck with the drink, I’m out
Typical place to hang out with friends or get on your lap top. Good selection of coffees,teas pastries, and sandwices. Service good and only problem, not enough seating. We we’re upstairs and I loved the view.
This is a new Starbucks location, directly off-of Roswell Road, to the right hand side when heading towards highway 285. It is 2-stories, with the upper level being designated as a studying/seating area. …
Just leaving here – after being handed the wrong drink. Normally, not a biggie. However, there was absolutely no customer service. First, I walk back in and no one actually acknowledges that I’m standing at the register. There were no other …
Ordered a hot grande white chocolate mocha and a grande iced caramel macchiato today and neither of my drinks had any COFFEE! Before I could ask the brunette what drink she made, she removed the iced drink from the counter and said she …
Staff was friendly. I got a Venti size latte with whip but it was a good 2 inches from being full and that is with the whip. And it was room temperature so I had to drink it fast. I drove away before I realized this…ugh
my drink was very good but my friend never got her bagel after waiting for 15 minutes. Good drinks and food, slow service More
Great folks, items always prepared correctly. This, of course the most important aspects of visiting a Starbucks. It is a newer building with an upstairs. Downsides are that the building is still too small for the number of customers, even with an upstairs. Also the parking lot is tiny and on one of the busiest streets in Atlanta.
So I love this place and the frappuccinos are usually good, sometimes it’s missing the drizzle or I get the medicine ball tea and it’s missing the Lemonade and honey or whatever the put in it; just had a tea bag and hot water one time; that …
Super fast drive thru. I pulled in line with at least 10 cats ahead of me & before I knew it I was at the window. Staff super super nice.
I ordered a brown sugar shaken espresso and they forgot the brown sugar completely, it’s bitter and very bad. Can’t drink it and don’t have time to wait for a new one bc I’m On my way to work, terrible experience
This a newer Starbucks that is conveniently located on Roswell Road and close to 285. There are two ways to get into the parking lot and plenty of parking. There is also a drive-thru. The staff is friendly and I always get my orders …
Worst starbucks I have ever been too.
I waited in the drive-through line for 54 minutes for them to tell me they don’t have natural brew. Probably some of the most incompetent individuals that have ever worked for Starbucks that I have seen in my life
They have been out of oat milk my last four trips here. .. also very slow drive thru compared to most starbucks
Last Friday AM Jason and Amber helped me navigate the phone app when I was under time pressure and he even reactivated one menu item that was out the previous night but was by then restocked. I appreciate their help and patience while I was …
Please avoid this place if possible. They truly do not care about their customers. My husband received a pour over coffee without the lid being properly secured causing the hot coffee to spill out on both of our hands. When I asked for …
Usually I like this location, but was a bit disheartened this last visit.
I wanted to get a drink with vanilla sweet cream instead, but I guess they were …
Great service, light atmosphere and great music on a Saturday AM! Thank you for helping us start the day on a positive note. More
I love this Starbucks ! Friendly staff and they always greet you when you walk in. They make the drinks delicious . ( my favorite is the chai tea latte!) 😊 …
Sometimes this location rocks and sometimes it just plain stinks! Mornings draw long lines and depending on who is at the window, it can take forever or it can take 5 minutes. At night, they close officially at 9:00pm but by 8:30, they are out of many items you come for as an evening snack or soothing beverage!
This is the worst Starbucks. They never have anything foods or syrups for drinks and Everytime I go to this location they forget to add the main ingredient to my ice caramel macchiato which is the caramel on top. I’m not coming here again. I’m tired of having to make accommodations.
I usually go to this location often but last couple of times I’ve had bad experiences with the food. Twice was given sandwiches that were still cold/frozen in the middle. Most recently given sour cream cheese.
Typical Starbucks. Folks spell your name wrong even if you spell it for them. Consistent good beverages. They gave us a $4 gift card for a long wait that I didn’t even notice. More
I’m just a bit confused, I went into this Starbucks today I asked to order a vegan hot chocolate with coconut milk. The lady at the register said she wasn’t sure if the hot chocolate was vegan or not, I asked her to please ask.. She asked …
Went early in the morning so it was very Busy , service was way slow then expected. More
Great two-story location that features loft seating of exclusively cushioned chairs and benches. Windows line the front of the cafe with floor-to-ceiling natural lighting.
Decides not to tell me mango dragon fruit drink doesn’t have dragon fruit in it. And they tell me it tastes exactly the same. I am disappointed with the service.
Super clean and spacious Starbucks with great interior design as always, love the mid-century modern furniture and seating. Staff was very nice and helpful, and they even brought cups of water to all of us working on our laptops once we …
I come here pretty often and the person who took my order at the drive through made me want to write a review. She was kind enough to explain the star rewards and was really patient with me. The coffee varies depending on whose working. …
Good place for meeting.
Having mezzanine floor and tables. More
I stopped at a different Starbucks in Marietta And they gave me my venti white mocha with no espresso it was just a cup of milk. Unfortunately I did not notice this until I had already gone to work and took a sip. I did not have time to run …
I got the worst service today on Drive-Thru. I have been in this store multiple times, but today They said they don’t have what I asked, so I ordered what ever they had on the menu, when I got the sandwich it was frozen. Frozen Egg, that’s nasty. I called the store and no one picked up the phone.
Worse than bad service or goods is not updating your hours online. Wasted a trip because you closed at 6pm instead of 8pm. If you can print out a sheet that has clearly been used daily you can update your online hours.
I had the s’mores frappuccino and it was so good! Great place to meet up for business. They have extra seating upstairs as well.
They get busy and forget what they are doing. They are slipshod in listening to what the customer wants and then following through. If all you want is pike roast, you shouldn’t have a problem. They say that if you don’t like it, they …
I only ordered 1 item as they were out of the food I wanted and it took awhile for that. While on line several cars back up out of the line and left the wait was so long. When it was my turn and I had already turned into the drive- thru, I …
I had requested a French vanilla cappuccino and Danish (warmed). What I had received warm a coffee that warm room temperature and a Danish that was ice cold like they was thawing it out from the freezer. If someone requests something and …
Very rude employee here, The worst Starbucks experience I ever at this location 🤦🏽♂️🤦🏽♂️🤦🏽♂️ …
They never have anything from the menu. Have been there several times and they never have flavored foam or any other milk besides regular and coconut. Also, they add excessive ice to their cold drinks.
Came here 2/7/22 at 635pm wanting to order only to see the restaurant closed. I waited at the drive thru and no one said a word. Drove to the window and watched an employee run and hide as i pulled up. 3 cars behind me also had to drive …
Clean, well-lit, quick service! Staff was friendly enough! The only area they may could work on, I noticed, they didn’t call for me when the drink was done. My drink was sitting on the counter where I just happen to look in that direction. …
A perfect Starbucks if you want to not get anything! Hours are incorrect, they close at 3 pm. Very convenient wjrh no signs stating this but definitely locked doors …
This Starbucks is walking distance but I drive up to the Starbucks near chasten because they consistently forget to put a shot of espresso in the cappuccino, or they make the London Fog with english breakfast tea- This is the ONLY branch …
The line moved fast enough today, but when I got to the window, I was handed a still-cold breakfast sandwich. I didn’t realize it until I got down the road, and could not get back for them to fix it for about an hour. When I did get back, …
I don’t know her name, but she was working yesterday in the evening in the drive thru and she seemed to be very rude for no reason?? I don’t know I would at least pretend to be kind instead of acting miserable…
Worst location I’ve ever been to! The Starbucks in my area is temp closed, so I had to come here. I asked for a bagel toasted twice, a bacon gouda sandwich and coffee with French vanilla. Please tell me why the bagel was left whole & only …
Their customer service was great, they took my order efficiently, the drive thru line moved surprisingly fast, my drink was perfect and they had no problem with me using a couple gift cards and credit card.
I just came from the drive through;
I ordered 2 different drinks but instead was handed 2 of the same drink – that were both made wrong (ordered off the menu, no changes or special order). …
Great coffee, but not a good place to study. Music is loud and distracting. More
Very displeased with the service…I was serviced at the drive thru on 5/8/21. I wasn’t happy about my beverage so I decided to go inside for another one to be made. I returned the one that was originally provided to me and waited …
This location is near my job so I stop here every morning. I notice that the occasion girl (black hair)at the register only ask other ethnicities their names but never me the black girl. I peep things, y’all funny though👎🏾. Shoutout to the guy with the low blonde ponytail with thick accent, he’s always pleasant. 👍🏾 …
Awful! I waited for 30 minutes to get a coffee. Then just decided to leave because it’s been going on 40 min wait time. More
I’m standing here right now amazed. The workers are all active but as best I can tell only one person is actually making orders. People are waiting for their orders and I am watching orders filled out of order. It’s not first come first …
I’m used to a certain level of pleasantry at the Starbucks I normally frequent and this one let me down. I asked for a flat lid while ordering and the person who took my order said that was no problem. When I got my drink and it did not …
Cant say enough good about this location! Not sure why there are so many negative reviews… Yeah the mornings are busy, but any Starbucks is busy in the morning. The drinks are great and the staff is wonderful.
This location is special for a few reasons : #1 Located right off of Roswell Road & Highway 285 which is the main street for all you shopping and mostly eateries. #2 They have an upstairs area ! Loft Vibes !!! Super Chill & Great Staff at …
I’ve worked at a franchised Starbucks before so I try to be really understanding, but I waited in the drive through for 25 minutes and most of that time it was behind one car waiting for their order. I could see that there was obviously an …
The manager Kayla is extremely rude. They refused in cafe purchases and would only serve the drive through. What if you don’t have a car? You have to stand outside in the car line to order… that’s ridiculous and they have bad customer service.
This is the single worst Starbucks in all of the metro area. The lady at the register inputted my order wrong FIVE times!?? …
Multiple times I order nitros on mobile and the machine is down. They don’t even tell you until you show up and ask after 20 minutes of waiting
Um, Yes It’s Ok. Ordered a tall Mocha Cookie Crumble. It got much better when I was able to finally taste the milk. It was super thick at first.
I will say this place is really nice inside and super clean. Staff was really friendly too. I’ll come back to this location but will definitely order a different beverage.
Came from Ireland for holidays in sandy springs and if I’m being honest they make the best mocha cookie frappe-chino. Service was 10/10 I went there 3 times and the staff were always friendly. More
This place is always out of something. Today they were out of spoons. You can’t blame it on Covid anymore. It’s bad management.
They also make mistakes with my order a lot of times when I go through drive through. More
I ordered an iced coffee with milk. That’s it and it took 15 minutes. Everyone who ordered behind me got their drinks first and lost of their drinks included espresso shots and other time consuming add ins. I was finally asked what I was …
So I hate to ever complain about coffee because I have worked at a Starbucks. I Ordered 2 drinks from the drive thru that we’re supposed to be the exact same. Both drinks were handed to us and looked completely different and both were …
The wait time for a cup of coffee was like pass 20 mins so I ask for refund and also seems like the manager has a attitude. Needs better customer service More
This Starbucks always gets my order wrong, never has my order ready and constantly is out of everything in the app even though they have it in store. It’s unfortunate that this is the closest one to my house because it is truly a terrible …
It was difficult to order because they didn’t seem to be listening. They were out of hot drink cups. They handed a drink to us with liquid all over the outside of the cup. We got decent coffee but it wasn’t a great Starbucks experience.
1. An employee almost plowed over me at the entrance. We made eye contact in plenty of time. But as I opened the door he lowered his shoulder & kept coming. After he passed (damn near spun me around) I got a very dry sorry. …
I was here on my way to kennesaw from Centre Ice Arena. Quick pick up thru drive thru.
Enjoyed the brewed coffee.