Starmount Life Insurance Company offers clients individual insurance and employee benefits. The individual insurance coverage includes … See more
Read More| Thursday | 7AM to 7PM |
| Friday | 7AM to 7PM |
| Saturday | 9AM to 3PM |
| Sunday | Closed |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
8485 Goodwood Blvd, Baton Rouge, LA 70806
GREAT insurance
Good people!
Very courteous
Scam!!!! Avoid at all costs!!!!
Great place to work.
Great customer service.
Charging Me $25 a month never signed up for this????
They were stealing automatic withdrawls from my bank account!!!
I love my in-network dentist and the AlwaysAssist app. 🙂
Awful place to work. I worked there for 3 months and was let go because i had a medical emergency.
It is extremely difficult to contact them over the phone and their web platform won’t allow me to create an account
Horrible work experience.
This company uses stalling tactics instead of honouring coverage.
The online features are great! I can print my card, search for providers in my area, and view my benefits at any time.
Great company! Love my insurance and my in network dentist. I have never had a problem. Benefits work with ease.
I was overcharged and never received a refund. In addition, they always find an excuse to refuse coverage over something that is clearly within the benefits. Save yourself the headache.
This company is the worst! Had to call them three times in order to cancel and the first time I tried the lady told me she was going to have it cancel but when speaking to someone else I can’t cancel until I sent a email which was not told to me the first time. Worst experience I every had!!!
Starmount is no longer. It’s now owned by Unum. Unum imo is Ruthless. They wanted to rent both parts of the Alpha Building on Goodwood and forced all the non profits including STAR (Sexual Trauma Awareness and Response Center) to move out so you tell me how many Stars would you give them.
Thieves. Unauthorized charges made to my account after policy was cancelled. Having to cancel my bank account in order to keep this company from stealing money from me at will is a horrible business model. Legal action is in process. FYI this company WILL STEAL YOUR MONEY!!!!!
I have used Starmount and AlwaysCare for more than six years for dental and vision benefits. I made sure my providers were in network, so I could maximize my benefits, and the providers always file claims for me, so it’s been a great …
As a dental provider we have too many dental claims that Starmount or Unum not paying these claims. We as dental providers we will definitely will speak to all dentists on the Gulf Coast NOT these dental insurances. Horrible experience!!
There’s this guy who is always wandering the street I live on mumbling to himself about jello. I tried to take out a life insurance policy on him as it seemed like a pretty sound investment given his near-death condition. As a recovering …
Absolutely a scam! I paid several payments and never received an id card or anything. When I called, they refused to offer a credit. I cancelled the account. Do not waste your money on this phony company!!!
I had a $50 dental exam fee for my son’s broken tooth denied because they said that an exam and the subsequent procedure shouldn’t have been done on the same day. Starmount/AlwaysCare first told me and the provider that this is American …
Vision insurance was easy to use – my exam was covered and I received a big discount on my contact lens purchase. The mobile app made it easy for me to find (and call) a provider and pull up my benefits information, including my policy perks and ID card.
I am new to the area, so when I called customer service to get suggestions on a great in-network dentist, they gave me a wonderful list to choose from. They were very prompt and polite! I love my dentist and I haven’t had any trouble with claims or anything!
I have to say to stay away from this company. I submitted my bill and they did not cover it claiming I was on a different plan. I have the plan outline given to me from my provider and it says I am on the correct plan. After being on the …
After being a member for 18 months cut off my policy around the time waiting period was over without an email or phone call. Mailed a letter to incorrect address. Called and had 0 help. Said it was against policy to reinstate. All because …
I closed my account with this company 5months ago and the accountant somehow opened my account and charged my credit card $160. How does this happen? I do not know. I called them right away and spoke to a customer service rep, I never even …
The wait time to reach an associate on the phone is absolutely unacceptable. It does not matter how busy a company is, there is no excuse for 30+ minute wait time to reach a customer service representative that will only be on the phone …
Horrible customer service. Since Feb 1, 2022, Starmont has been depositing monthly premiums for Always Care Dental services but has yet to make an active participant. The runaround and lies are unforgiving. Get it together guys and do me right!!!
Good luck trying to cancel with this company! They took our recorded statement requesting the cancellation. Then we submitted an email. A month later, they auto-drafted the premium so we called again to cancel. Same thing, recorded a …