I love how people think that new customers will look at the google maps reviews before opening a policy with SF. Anyway, great environment, great people in my personal opinion.
They basically took money from me i was told I was getting back after I made a payment they decided to keep my money never will do business with them again
Horrible company bad to do business with treats people they pursue claims against like garbage and spams and calls and solicits via mail relentlessly even though they have been told to cease.
Worst company ever. When you have an issue with an agent no one really helps. No one allows you to talk to someone in charge for resolution and file a complaint against an agent. You can only go threw an agent for issues. Unacceptable.
I been with state farm for over 20 years.there were ok then now my premium been changing almost every month, I’m tired of this my agent says it’s not her that it’s corporate, but she’s the one that gives them all my info..I’m done with all this BS…
They need to have a branch that atleast deals with the loan department. I’m sorry but trying to pay for something over the phone every month and waiting for it to process is annoying and it always takes 3-5 days. You are not usaa get local branches.
My wife and I are constantly getting junk mail and cold calls from state farm offices in my state and others as well. We ask every time to be left alone, they dont seem to get the hint.
The service was exceptional! Jose, the Tech, was quick, informative and extremely professional! Just outstanding! Thank you so much for saving the day! 🥰 …
Very pleased with my over all experience our entire nation facing many day to day health issues and not once did I feel rushed are that their situation is more important than my issue 💯 stars should be an option
Team Heath Parker here …
Service sucks. One department tells you one thing another department tells you another thing. Customer gets screwed in the end! Wish I knew an attorney that would take a class action suit against them because I know I’m not the only one they have raked over the coals!!
The service was amazing, awesome i was very pleased. the time they said they would be there, they were. the driver was very knowledgeable helpful and very prompt with his delivery excellent service
I really want to thank you and everyone that helped us get our keys out of our truck and to be able to get back home to check on my son who had a motorcycle wreck we appreciate the way you handle your business you really take care of us and always there when we have to call for help thank you so much
It was an awesome job twice I have huge State Farm roadside assistance it was quick it was professional they made sure I was gonna see if the great location awesome job state
My cousin passed away and I am trying to retrieve the funds for her trust estate. I have been given nothingp but a bad time saying the will needs to be probated in California. SHE HAS A TRUST AND NO PROBATED WILL. They won’t except the documentation I submitted. DO NOT USE THIS BANK IF YOU WANT YOUR MONEY OUT OF IT.
Was Quoted 176$ for a condo association policy. Ended up paying 380$ do to a claim for 200$ sump pump. Reason why I switched was to save some money from my Allstate 307$ ended up paying even more.Thanks State farm. I’m considering moving to a new company with all of my insurance needs.
I worked for state farm for about a year and I am still a customer of theirs. this company is great! I’ve worked at other insurance companies and I have never seen a better claims department!!!!
State farm road side assistant was great! They got me up and running in lest then an hour! The service pr8was very professional and provided great service!
So thankful for state farm roadside assistance. Ralph was awesome, Ralph the locksmith was quick professional and very needed. He had his cape on today :*)
Used to be a good insurance company, but it’s junk right now. They only hire robotic insurance adjusters who can only say “NO” and “I don’t have a supervisor”.
This company is the worst!! Never heard from my agent; Josh Baumgartner in THREE years. Dropped me after one claim for $6,000 as a FEMA Disaster. No corporate interaction…the most horrible insurance company out there.
Claims process moved at a reasonable pase, but the supplement process took a long time. Being assigned one claims adjuster for the whole process was nice.
This is an unethical company, they treat you like a number, my homeowners policy was not renewed because I had to file two legitimate, non liability claims due to my neighbor’s issues that I have no control over, and because I live in …
Worst car insurance I’ve ever had. I haven’t been so disappointed in a company before i shouldn’t be paying so much for no protection full coverage but hey not gonna help you. Worst company ever. As soon as i can i know need to change car …
I’ve been with State Farm for a grip now.
I love everything about State Farm.
I have had opportunity to switch insurance company, Like I said I love my State Farm .
for 20 yrs ive been paying an average of $100.00 per month on a term life insurance, HOWEVER we just found out that it expired at 70 yrs of age but you could do a conversion policy…which means it will now cost 350.00 a month for 50.000 …
I have a Carr accident last night I get to my tires explot in the road I call the assistance in the road and they send me right away the thowing to bring in my home fats and Excellent service thanks 😊👍 thanks 🙏🏻🏠😊👍 …
Driving Truth Valley my engine light came on indicating my ATF was overheated about that time smoke came out the back because I do a stop downloaded the emergency roadside assistance app and the rest was so easy thank you State farm
I was driving home when my donut tire blew I called my State Farm agency they gave me number and my code to use when we did they sent wrecker out he was real nice guy with RESPECT and did his job well couldn’t ask for nicer person to take …
I’m already a customer, but you still send me advertisments at least once a month. You’re wasting your money and mine. What the hell is wrong with our society? You, as a company, need to get your shyt together!
Excellent service I said in my car for 5 minutes due to the fact it was 80° I was still able time to move around and he came out great young man great attitude and jumpstart Maine right away I will recommend it to all of my family and …
I have a disability and I didn’t feel safe driving on a spare tire and there was another hazard underneath my van because I hit a pothole and the tow company brought me a flat bed truck and I got my van service and back on the road the same day
I submitted a roadside request through the State Farm app and I received a response call instantly. The process was pretty easy and the tow truck arrived when I was told it would.
Awesome company had my car towed within minutes looks like many people are unhappy this is not a charity organization if you total your car you will not get a full value but this is so far the best insurance.And if you need a new Toyota come to Toyota of Park Ridge and ask for Jerry
I have been with State Farm for many years, and on the occasions when I needed them they were always very professional and efficient , once you contact them you can stop worring because they take it from there.
I do not deal directly with the corporation or the corporate office. My insurance guy is doug at the El Cajon office. I want to give a big thanks to him and the staff that work for him. It does not matter the tine of day or crises going on in the world. Rain or shine. If I need them they are always avail. So thank you !!!!!
Buying State Farm homeowners insurance has been the worst decision I have ever made. It is actually easier to just ask them to list the one or two rare events that ARE covered rather than take the time to read the 3 point font 400 page pamphlet about what ISN’T covered.
Very, VERY POOR Customer Service and Communication. VISA approved two months ago. Approval letter received, but cards never arrived. Multiple calls just lead to multiple empty promises. I’m sure there are better choices out there.
Claim department hangs off the phone when they are not satisfied. What a great professionalism that is! Keeps referring to company policy after 3 months of unsolved issue. Makes promises but never updates customer on any issues, I had to be …
I recently called State Farm Insurance from a remote Colorado location in the Pike National Forest, in the dark with cold wind and snow. Luckily I found a weak cellular signal and briefly explained my situation to the after hours State Farm …
I’ve never been a customer of state farm but one of their customers was drunk and blew a red light and hit me and nearly killed me and their adjustors and medical claims people are a bunch of rude bottom feeders. My accident occurred on a …
Definately rescued me in the middle of the night in the middle of a country road! Easy process and adequate timing! Strongly recommend!!! Thank you State Farm!
State Farm is the absolute best insurance ever when I buy my house I will add my house to my State Farm Insurance why have my car insurance and my life insurance policy through State Farm they’ve never let me down they’ve always been there when I needed them
We were denied repair when their customer hit my son. We even had a police report. The other guy had a citation, and failed to yield. State farm bullied me saying it was my son’s fault.
1 star is too many!!! I’ve been paying this company for almost 10 years, and the first time I made a claim, they refused to compensate me properly! They have made it extremely difficult for me to pay my contractors, and my contractors have …
Just canceled our travel trailer insurance as we sold the unitl. In April we paid $182 for a year, so with 6 months remaining we felt we would recieve a 6 month refund of around $90. Boy were we suprised to receive a check this week for …
Are use my roadside assistance and requested it through the online in the estimated ETA was supposed to be about an hour and it only took me about 15 minutes to get to me and typically they charge you for the fuel that the brain and because …
This insurance company treats their customers great and their road side service is the best. Thank you State farm and my agent Tom Potter and his office great too!
50 year old driver with no tickets or accidents and they are quoting me like a 17 year old with bad habits. Tried to say the savings would show in 3 years. Don’t go with them and if you do please cancel them so they die off. .
No one will help me!!!! I have called multiple times, which includes 3 occasions of being on hold over 1 1/2 hours. I have been hung up on once because the person said it was time for him to go home, three times transferred to extensions …
Overall, my experience has been excellent. Mobile banking works really well and SF has some of the best customer service I’ve ever interacted with. I would prefer to see more SF ATM’s put out but I love that they reimburse you for some ATM fees.
Great professionals always working for you and with you to make sure all goes well. Thanks to Brenda Wix State Farm and her staff for always making us feel like we matter and aren’t just a number. Recommend fully.
State farm sucks! I had an accident 1 mouth ago not my fault, state farm refuses to help me.The people on there phones are rude and not helpful at all. Over 10 phone calls…nothing. I did call my agent and was told call the other company …
Wonderful timely friendly service. Tech Brent was courteous and patient. He definitely took the stress out of the situation. Will use towing service again.
My experience today with BJ from DBA WILDCAT ROADSIDE is on the way! ETA: up to 45-75 but he arrive in a few minutes. BJ did work professional and rapidly. I was very pleased with everything State Farm does. Thank you
STATE FARM STOLE MY CAR. A ADJUSTER TELLS SERVICE STATION AT TIME OF PAYING STORAGE AND DEEMING CAR A TOTAL LOSS TO JUST SAY CAR ABANDONED AND GET RID OF IT. WHEN TIME COMES FOR PAYMENT OF TOTAL LOSS THEY STATE WHERE IS YOUR CAR. NO CAR …
Don’t know how to begin telling you how terrible my experience at State Farm bank has been, every month I call in to pay my mother car note I give FULL SOCIAL FULL ADDRESS FIRST AND LAST NAME I do not ask for any information and the worst …
Unbelievably bad customer service. They respond to emails within a few days. Forgot to file paperwork with the DMV, resulting in suspension of my license… and then State Farm cancelled my policy because my license is suspended (which they …
State Farm totaled my car Aug 17th. I had no options, I had an appointment for the other insurance company to inspect my car. The other insurance company was going to pay my deductible and rent a car. He was not allowed in. My insurance was …
My 1 star rating started with their endorsement agreement with a Packer. Then it intensified when they asked our local military unit to conduct a color guard for Veterans Day. They insisted we remove the bolts from our M4s. I refused to …
I was out in the middle of the West desert in Utah. State farm saved my bacon. Called them they found a tow truck for me tow came on time got me home safe. Thanks State farm
After being told that I had to sign a document right a way or the underwriters would cancel my policies, I told them that I was not jumping through no hoops and to cancel all my polices. They did right away and sent the prorated check to …
This company is awful. My vehicle has been the the shop for a month while they keep stalling on repairs. They do not communicate with their customers and stonewall the ones that want to use a good shop instead of their shops. 100% do not recommend state farm.
I have two checking accounts and so do two of my children. Love the ease on transferring funds from one account to the other, refunds on ATM fees and they keep my accounts safe during verification when I call for service. I highly recommend State Farm Bank!
Tried to get internet set up to pay visa charge on line & person on line wanted me to drive 2 1/2 hours just so insurance agent could identify me. I had all my card numbers & ID numbers. Never had problems like that with any other charge companies.
State Farm is the worst to deal with. Unless you involve the police to actually make them do something, they are incompetent and take forever to get back to you with some random generic message that is not helpful. Dealing with this company is a waste of your time in all aspects.
Service was prompt when I locked my keys in my car. I scheduled service easily, and even on Christmas Eve the tow company was very friendly, as well as prompt. 5/5!
I’ve been with State Farm for over 15 years. My rates are good. I just used roadside assistance today and the service was excellent. Thank you State Farm.
Roadside service had my dead battery jumped in less than 30 minutes from when I requested it on my app! Had State Farm for the last 13 years but never had to use my roadside service till today, glad I have that on my policy now! And no I’m not wearing khakis
My husband locked his keys in his truck. We submitted rose side assistance and within 20 minutes someone was there and helped. Thank you for the prompt service!
Worst service ever!!! The policy is very great that I have with State Farm, very affordable for full coverage, but the agency in Cape Coral, FL (Ray Hair) is HORRIBLE!!!!! They tried canceling my policy for missing one payment …
Avoid State Farm!! I am a contractor and I know of many, many homeowners where were taken advantage of by State Fe mam. If you need homeowners insurance do not get insured through State Farm, it will be a nightmare. And if you hire an …
My State Farm insurance had expired..But I still got helped from State Farm because I need it to towed my car to my house..They make sure i got to my house safe…This is why i love State Farm insurance
They are a extremely horrible insurance company!!! Stay away from them. I paid by a six month plan and have been with them for the past 11 years, and just got rid of them. The past couple years, they have just kept raising my insurance …
One of your customers hit my mother’s vehicle which caused severe front end damage and you are refusing to pay for it. Please be expecting to hear from an attorney soon.
Your actual insurance card is pathetic! Please go back to the laminated cards you used to send. I have had cards unreadable after they get wet because the black ink is removed by as little as a few drops of water (such as a police officer …
State Farm is very good insurance
They have good customer care support with them
Towing service is the best service that I have got today.i recommend StateFarm insurance to all my friends.
They handle our break down issue effectively and professionally. Could not have asked for any better service. They went beyond our expectations. Just like a good neighbor State Farm was there.
Today I received Exceptionally Excellent Service from State Farm. They sent me A & J Towing due to the fact that I requested this Excellent Towing Service and they didn’t disappoint! Thank you State Farm and A&J Towing!! You made my Day!!
State farm is the best insurance ever . I recommend them to anybody that wants to feel safe and covered for sure for there fast relieble help always looking out for tour safty and quick and ge tree ting the help you need. Thank you again Tina Esparza
Jessica customer service was of excellence and caring. The Family Towing was the icing on the cake! It’s such a pleasure to be treated with respect. Especially, in this time of uncertainty. I’m grateful!
My insurance was put into incorrectly and my second vehicle and driver were not added. So I had to pay for new insurance and now its been 2weeks and I have not received my refund back. No one can give me answers but wait on the mail. My …
They have the lowest insurance rates for car and auto insurance. I have a combine policy with my condo. I’ve use their emergency roadside service to jumpstart my car several times and there’s no additional charge. It’s built into the plan.
The road side provider was very kind and stopped by the auto parts store and picked up the battery I ordered over the phone.
Luckily we were able to get the old battery to jump start because he was no supposed to install the new one
I filed a lawsuit against State Farm in January 2017. I served them notice a month prior to pay the outstanding medical bills from a single visit I had at a hospital emergency room. This was the result of their insured person running into …
This is the worst experience i have ever had with car insurance:
I provided my details after and received invoice which i paid in full for 6 months period. Guess what i received another 1373$ saying that they made mistake …
HORRIBLE. I was in a car accident back on October 6th and it was the other person’s fault. I was told my car was totalled then told it wasn’t? So it was just sitting at the tow location for about a month doing absolutely nothing? We had a …
For approximately 8-12 mos. I have battled with this office. I haven’t recieved but 1 card and 0 bills. I have checked many times to see that they had the correct mailing information, and they did, so I chalked it up to the local carrier’s …
Very respectful and though my jeep was broke down the tow truck driver was very careful and respectful of my property and was on time. Will recommend them to anyone who needs a tow. Thank you to my insurance
Gave 4 star a couple of months ago did know alot about how they operate never use your service Bought a car covering it using there service had not before well there doing right by me thus far,h so far lives up to my expectations well done State Farm team give up good work five stars congrats
Like a good neighbor State Farm is NOT there! The worst insurance company we have ever had! Do not get insurance with these people. They will cut you because you made claims which I’m pretty sure that’s what they’re there for. My …
QUALITY = HORRIBLE.
My house burned down November 2012. My son & I have been living in a motel room since then….which I have to fight & beg State Farm to pay for each month! …
Worst customer service ever. When needing to find out an amount to pay for an accident that happened 3 months ago. Was not contacted by them nor are they willing to allow us to get it straightened out. they are keeping my girlfriend from …
I called to have our car unlocked and within an hour we were open and Paul was on time and considerate of our vehicle. If you don’t have Rob Stewart as an agent call him today.
I’m honestly shocked and impressed at how easy, quickly, and timely I was able to get my wife’s keys out of her car. Less than an hour. I know that won’t always be possible, but damn if it is, it is. Awesome job State Farm !
I too have had an unfortunate experience. State Farm first tried to stone wall me saying I didn’t have a claim, no coverage. After talking to my agent, they changed their story. Then the adjustor said she would work with the …
DO NOT DO BUSINESS WITH STATE FARM! I own driving schools in Georgia. One of State Farms clients hit one of my vehicles for the school. Every insurance company knows it is liable for paying for the down time to repair the vehicle, and the …
I’d highly recommend State Farm to the one looking for topnotch professionalism, help and reliability. Don’t underestimate the help State Farm offer you. Affordable! Dedicated help! Understanding! Knowledgeable! STATE FARM!–Charlie Mitchell Jr of East Tennessee
I don’t even have this insurance. I filed a claim from one of their policy holders. I’ve had the displeasure of having to do the following up with the reps. They won’t follow up with you. They don’t document their calls either so you’ll …
I seen the news about whom Aaron Rodger’s is engaged too. (Shailene Woodley) I have been a State Farm customer since 1993 and may not be able to continue if you don’t drop Aaron as a role model and advertising figure for your company. I am …
You’re lucky you got one star as zero wasn’t an option. I don’t have State Farm insurance and after you refused to hold Aaron Rodgers accountable for his lies, I will never use you.
Someone bumped into my car from behind, and although this accident wasn’t my fault, State Farm Insurance found me “guilty” without properly questioning me or investigating at all, they kept putting words in my mouth at 3 different …
Hello State farm, I’m messaging about an experience I just had with your Total loss Dept. I was inquiring the team whether my insurance covered the rental of a u-haul as part of the expenditures accrued after my accident and total loss of …
I have been calling to cancel my policy on a vehicle I have sold 6 months ago. Every couple of months I get a “Notice of cancellation for non payment” yet they owe me a refund from 11/18 when I cancelled the policy! Every time I call I hear …
Heidi Simmons resolved my issue that was holding up my surety bond for my Kansas Business Liquor License!! She is absolutely amazing and went above and beyond when she didn’t necessarily need to! Thanks again Heidi!!! You da best! <3
State Farm is by far the best insurance. My agent and team is caring, they keep me updated with all the information I need to know about. I would never switch Insurance companies.
State Farm is the worst Co. they don’t train their employees, and treat their customers with disrespect they increase their rate with no reason every 6 month when I asked why? the agent person told me because my car getting old it cost more …
State Farm helped so much even with their services down they put in everything manually took the time and my agent was amazing and so was my tow truck driver. The whole experience was State Farm was completely amazing and I am truly thankful!
I am leaving State Farm as soon as my insurance policy is up! Another driver with State Farm insurance hit my rear quarter panel. State Farm refused to pay the entire cost to replace the bumper because there was prior damage on the other …
Do not do business with State Farm! I am warning you. You will regret it. Someone backed into my car in a parking lot and when we go the insurance of the other driver, my heart fell, they had State Farm too. State Farm had to figure out …
All I can say is dont I repeat do not waste your time and money…they will leave you and your family stuck out…also I notice when making a negative review or experience on Google they’re the only ones who doesn’t respond to their …
My insurance Agent Dennis Hurst and his son Austin Hurst are outstanding to work with. No situation is to small for them to go above and beyond for me. I absolutely love State Farm insurance!!
When my Jeep broke down, the tow truck was there in under an hour and customer service was kind and efficient on the phone. They towed it to the dealer as requested. Much appreciated! Thanks neighbor!
I file a claim for hail damage in April. Due to covil 19 StateFarm send out a independent adjuster. He show up and a Sunday wrote the estimate. Replace sliding and a new roof. He never walk the roof. The next day he was back to walk the …
One star is being too generous to this company!! I am so beyond disgusted with state farm. As soon as my claim is settled I will never return to state farm… I got tboned by someone after I just bought my 2019 Toyota 4runner. It was deemed …
The agency Vita Simmons in Pleasant Ridge, Mi is purposely frauding her customers I think headquarters would like to know this. She is not withholding the oath she took as a agent with morals. I love State Farm service this has nothing to …
State farm roadside assistance is great. The only downside is the time we waited to be tow. Other than that the towing company and the drivers are very professional and friendly.
State Farm is not a “Good Neighbor”! One of their insured companies caused a multi car pile up and totaled one of our three service trucks. It has now been 170 days since the accident, and I can’t even get a response to my requests. They …
As long as you support Aaron Rogers in your commercials I will never support State Farm.for your information, the ceo makes $20 million dollars a year. Wonder why your insurance is so high. Somebody needs to help him but is 3 rd summer home.
Awfull funny everyone I have talked to that has State Farm insurance has not received there refund check I called the corporate office talked to a representative ask her about it all she said is they have instill mat 9th to get it out and …
My road service technician was very pleasant and professional as she relentlessly worked to get into my locked car in the 100 degree summer heat. Had some lovely conversation as she is a remarkable individual and gave me a 12 out of 10 experience that put my worries at ease.
Ads on TV are a lie. Agent in Hiawatha Ks can’t be trusted an you don’t do anything about it. I need to do a real commercial about your company saying that you don’t work with your budget and how your agent steals your ideal an tells everyone that he has more money than you and can run you out of business
I highly recommend State Farm service to everyone. I received A1 service from the telephone to the attendant that serviced my tire. The entire assignment was complete in less than 30 minutes😊 …
Battery died in driveway in a rural area. These guys were so polite and professional. I was expecting to pay and State Farm reimburse but wasn’t the case at all. So pleased about our experience with State Farm and Sims towing of Eldorado
Used to think this was an okay company but definitely not anymore. My vehicle was struck by a truck with my disabled partner, baby and myself inside. This was over 10 months ago. As far as I know they’ve done nothing but take my statement …
I called State Farm roadside service for my dead battery, was here in 10 to 15 mins, he gave it a jump it started right up, he was very kind n polite. Thanks so much, like a Good Neighbor State Farm was there… So that’s what a good neighbor is… True Guardian Angel for sure ! stands by it’s name 👼! …
I just got my car insurance through State Farm. The service at their web site was excellent, I got instant proof of insurance, and they made the whole process easy. Plus, there’s 3 agents within 15 miles of my house- making it really easy …
I was notified today that state farm would be charging me for a rental car they were providing from enterprise in a claim. They stated that a singular call on Thursday January 30th from the repair facility that was not answered was my due …
I am not a State Farm customer, but I had to file a claim against one of my neighbors because their tree (which had been dead for many years) had fallen on my property and caused damage. …
In the past 3 months we lost our house and a vehicle to a forrest fire, had our business shut down due to the same fire, lost most product in our restaurant, and had a flat tire. State Farm has been there through it all and has been amazing! They make this process as easy as it could be and we are grateful.
Your newest commercial is absolutely disgusting! The girl goes out into the desert and tries to make her game console run away. It’s as if she’s trying to dump a pet. People who do that are horrible. This activity should not be depicted in …
I had to use roadside assistance for the first time today, but it was a great experience! I was able to request a tow from the app and the tow arrived in a timely manner. Hopefully I don’t have to use it again, but if I have to I feel confident it will go well!
State Farm worked quickly to get someone out to help my father and I! And Grant’s Service Center sent their technician Tristan out even faster! Thanks to all of them my fathers car is back to normal
The Road Ranger Abel who services the Orlando area was great! He was fast, friendly and super helpful! The time he took to get to the spot I was left stranded was no more than 20 minutes from the ETA I was initially texted! Thank God for super efficient people! They make this world a better place!
On March 6th 2021 I was hit by a state farm customer. She was cited for the accident. I filed the claim with both mine insurance agency and state farm. I have called state farm numerous times trying to get this settled. Today is March 29 …
I was very happy with the lady on the phone. The time it took the gentleman to come out and jumper car. I was thankful for the time it took the gentleman and talking to my husband was very wonderful and great! And we didn’t have to pay a dime! Thank you State Farm
I’ve had StateFarm Insurance for a few years and I’ve had to use the roadside assistance three times from October to today. 1st time the response time was less than 10 mins. 2nd time was 2 hours Xmas eve, 3rd time 20 mins. Each time they …
I have been a State Farm customer for 22 years. I have never filed a claim. I have two cars and a home insured through State Farm. I used to live in Manhattan and was insured with my coop for 11 years. I sold the coop and built a home …
As a 10 year customer I have moved through 3-4 agencies because I relocate. I have never had an issue with claims. I have never been questioned about claims. Every claim was handled & paid within a timely manner. …
Ashamed to say I have State Farm Insurance that chooses to back and support Aaron Rodgers. They even have the nerve to pay and have him in a televised commercial. Not only has Rogers lied about being vaccinated but chose to put others in …
A tornado came through almost a month ago and my mother had damage to roof and gutters and shed. State Farm has not contacted my mother after putting in a claim and it’s been almost a month. They keep giving her run a around or not …
The service from StateFarm was great and the towing company was great as well. StateFarm was quick to get the information to be able to get a towing company. The towing company was polite and helpful and the service was great. They were very quick to get to my car and then they were very nice as the got my car on their truck.
They may be a great insurance company but they’re a horrible company to work for. There’s a woman named Lindsay that works at this location. She’s very rude, demanding and she likes to try to force people to work the schedule she wants the …
To big to fail and they know it and play it till the tee canceled people who have been with them for over 30 years and didn’t even give them a notice had to find out through the mortgage company like they say you better double check cause if you do the work you can find a insurance company that really cares about you the customer
Josh from A and B towing – did an amazing job!! He came out within minutes of my request from State Farm at 11:30 PM !!! I wasn’t expecting such fast, friendly service!!! When you are having a bad day and need a tow- ASK For Josh!! He made my day, made me smile and took the anxiety of getting my car towed!! Thank you Josh!!
After hurricane Ida, my roof,patio and fence were damaged. After 6000 detuctable we got 500.00. They stated it could be repaired. But we are told we need a whole new roof and patio. We have never made a claim and have been with them over 25 years
Turns out it wasn’t the battery but something more. I’m pretty sure the guys name was Chris, if I got that wrong I’m sorry. The guy was great, did everything to make me feel better that my car wasn’t working during a snow storm. He was very professional and friendly. State Farm gets a win everything this guy and service is used.
Been with State Farm close to 30 years, they’ve hit a new low. Just had premiums on both vehicles increase by 25%, no accidents, tickets, etc. I then see all these ads about how State Farm trying to help us during these difficult times …
Been with them 41 yrs no home claims my roof gets damaged shingles off front and back hail damage estimate from contractor 11800. They send some inspector out said damage less than our deductible,shingle off front and back roof raising in spots. Been stealing our money for yrs
My tire blew out last night on the highway. I found a spot with a wide shoulder and pulled off. It was Sunday night, how likely was I to find help? Then I remembered my agent telling me I had roadside assistance, so I called them. I was …
First time I ever used the service and after a long crazy day, having a quick and professional service tech come to take care of my car problem, tire needed to be changed, was very welcoming indeed! …
I used the State Farm App for a tow and was more than satisfied! The tow truck got there in less than half the time I was told it would take. Thanks MORGAN TOWING OF CHECOTAH, OK!! The driver was very professional and had a great attitude …
I’ve been withSwith farm since I was like 16 years old which is way over 20 years now.
On my way home from the grocery store this evening I found myself with a flat …
Really easy to use app. The response time is instantly. The service of Aurora Towing was excellent. Driver knew exactly how to tow my car. I was a little concern been a fully electronic vehicle but he nailed! Thanks.
Try not to claim anything on your homeowners insurance because state farm will drop you from then. Had storm damage on my roof and a water heater busted and destroyed our floor. They repaired it all but found out they are dropping us after …
Edit: I am very happy to say that after posting this review and more importantly posting on their Facebook page someone finally contacted me and agreed that my case was handled poorly. They said the case manager did not take very detailed …
I was able to download the app. it was easy step by step instructions that brought the gentleman to my truck 10 min. Early and had my truck jumpstarted and on my way and it was Free. I eastamated the cost of my personal tow company’s cost …
Let me tell you a story. I recently got married and my wife has been a loyal State Farm policy holder for over 20 years. She asked me to change all my insurance policies over to State Farm. I got together with the local agent (who is …
I love this insurance company so much I could cry!!! I have never had any problems with them so far and I’ve been with them for almost a year now. I’ve been in one accident that was the other drivers fault, however they didn’t insurance, so …
I’ve had State Farm almost 20 Years Love my Agent & Office Staff
Very Proficient. In March 2020 my car was hit while parked. I had it towed to nearby shop. State Farm hired a Company to tow my car back. My car arrives on 3 …
I just experienced the difference. A few days ago I had to initiate a tow service through the insurance of the company I work for. That task took 3 different people & 20 minutes on the phone to set up the roadside service we needed. I just …
Still currently stranded. I’ve been waiting for an hour and half with my 5 year old, in 90 degree weather. So much for “emergency” roadside assistance. After waiting over an hour, I had to contact a tow company myself. Called State Farm and …
I have been a loyal customer for over 10 years and am a very satisfied State Farm customer. They provide excellent customer service and affordable products with stupendous quality. I could never be without State Farm. There is no going back …
This was my 2nd time using State Farm for roadside assistance, and although my 1st experience wasn’t great, this time was perfect. I started, and handled the entire process in the State Farm app, and was able to text with my tow truck …
Things seemed to be going ok until, I changed my auto policies to another company. I saw I was being overcharged. Now they are taking advantage of my life policy…..making false claims of not receiving payments.
Where has my good neighbor gone? I miss him. We are still neighbors but he is never home. His office is never open. His phone just rings off the wall. Customer Care Service…when you finally get a person has no idea. The app cannot answer question.
Just used my roadside assistance through StateFarm. Agent Deborah was thorough and easy to talk to! Able’s Towing out of Bradford TN was on point. The wait was less than 30 minutes and the service gentleman, Dakota, was respectful, …
My son was rear ended by one of their clients on 11/20/2020. The other driver was found to be completely at fault and they agreed my sons car was totaled. They offered to put him in a rental car until he was made whole again. Sounds great, …
I’d highly recommend State Farm to the one looking for topnotch professionalism, help and reliability. Don’t underestimate the help State Farm offer you. Affordable! Dedicated help! Understanding! Knowledgeable! …
State Farm’s Roadside Assistance is a great addition to my insurance policy and I will never be without. Using their website and talking with special agents to assist me, my wait time was 20 minutes or less. I was 60 miles from home when my …
Great experience with Janelle, the State Farm rep who guided me through this flat tire experience and got me a very nice young man, Billy, from Pop-a-Lock. Thought it was a mistake, as I had a flat, not locked out. But this guy was good!! …
I used state farm auto insurance for almost 4 years and when I moved to Canada I asked their underwriting team to provide me LOE through my agent. I was told the ETA was 72 hours but they never honored their ETA, I am still awaiting after …
I’ve been a customer of State Farm for 55 years both auto and home. Got in a one car accident in my 2015 Lexus LS460. The claims department is trying to pay the absolute minimum. Their first assessment included getting a refurbished bumper. …
My car broke down on the interstate yesterday. After I pulled safely to the side of the highway, I used my app to initiate my Roadside Assistance. The process was incredibly easy and fast, and I didn’t have to worry about a thing. They …
State Farm is an absolute joke as an insurance company! Got in an accident and it took them a month to come out to the body shop to do an estimate. Then two months later they decide to total the vehicle and then tell me they won’t pay for …
TAKE YOUR BUSINESS ELSWHERE!!!!!
Julie Trembley, of the State Farm Claims Escalation team is a narcissist. Her limited ability to comprehend fact from fiction limits and prevent her from …
No good neighbors here. Got into an accident in 2020 Health insurance covers part of it and State Farm assures me the rest will be taken care of. Year and a half go by i start getting notices from the hospital. I call state farm to see what …
Been a State Farm auto insurance customer for 23 years. I don’t have to make a claim often, but when I do (this week), it is amazing how they maintain stellar customer service – courteous and professional. So many companies are willing to …
15-20 years with State Farm and not one house claim ever. The first claim we ever make and State Farm refuses to cover it or even meet a qualified roofer to reinspect. Why have an agent if they won’t advocate for their client? Switched to cheaper insurance with better coverage for home and auto. You will not be missed.
Spoonfeeding central. People with 20 years of experience requiring excessive hand holding and no capacity to self learn or be a self starter. Understandable for young graduates but even they eventually pick up and learn. …
My agent, Yama Ebrat in California does NOT service his accounts, does not return phone calls nor does State Farm pay their claims…..they just ignore you. Despicable and Unprofessional in every way. State Farm is the worst!
State Farm is the worst insurance company in existence. I’ve been in the insurance industry for 7 years and have worked with over 250 different insurance companies in various different capacities, and State Farm is the absolute worst of …
State farm insures the lady hit my wifes car. My wife Had to stop for a police officer with sirens and lights on to go through a intersection. My wife was hit in the back and they refuse to pay for the insurance claim stating that it was …
Horrible customer experience, my house has hail damage from a hail storm back in April of 2022 of which statefarm has sent 2 adjusters to look at the roof. One adjuster stated I had damage but used the excuse that a tree must have fallen on …
After 30 yrs.or more with state Farm insurance on my auto’s I chose to leave state farm as they kept telling me they were going to cancel my vehicles as my son whom donteven live with me I attempted to show them this but they couldn’t …
My State Farm home insurance policy was canceled due to, according to State Farm, I filed too many claims. As a policy holder since 2016 I have filed two claims, 1. Sewage Backup in my basement from heavy rain and 2. Wind Damage from a …
Love that state farm cares more about maintaining their parking garage with leaf blowers at 730 in the morning in a residential neighborhood than actually giving quality insurance. Don’t ever go this company stop supporting them.
State Farm is a joke. One of their drivers didn’t yield to my right of way and hit the driver side of my vehicle. I didn’t have a stop sign, but other driver did. State Farm states that even though the other driver pulled out into the …
State Farm has HORRIBLE Customer service. Our claim was closed in the middle of it. We have talked to 27 different people with no help. They didn’t care for our family after an accident. We waited 6 1/2 hours for a tow truck. 20 days …
Got rear ended on Sep 1: minor accident so it wasn’t really a biggie. The driver at fault had State Farm insurance. She didn’t speak any English so I had to make the call to file the claim. That phone call lasted around 20 minutes. Not too …
Very nice and courteous emergency service did I’ve ever seen in my life
AFFORDABLE, fast, kind and caring. They treat you like friend not just a customer
They bankrupted a disabled former servicemember and single parent of 3 to help a scam artist with a history of fraud and drug charges on their record.
I had a good experience and l’m now able to drive my car.
Maybe not their fault, but is taking over a month now and no repairs have begun.
Needed roadside service,.. Alex from Rescue Rangers went above and beyond. Thanks State Farm and Rescue Rangers..
The Overall Experience was A 10 plus
Thank you all so Very Much!!!
State Farm Roadside was excellent. Highly recommend having this on your policy 😊 …
Great service. Friendly service. Will definitely keep State Farm..
Been with state farm for years. Always the best service and great employees!
Very effective and efficient Ins co .Great customer service with very courteous associates Christy/Kristy you Rock
15 minutes I was in my car great service exceptional people I give them a 10
I give my highest appreciation service to State Farm roadside service and JP roadside service five stars
My roadside assistance process was so fast and the text by phone option was so reassuring!
Always a pleasure StateFarm has always been there for me when I’ve needed them.
I have used SF Bank for lots of products and have always been happy with the rates and the service.
Hey my customer service rep was Amazing and My roadside driver Howy T was a True Star ⭐️
I’ve financed mortgage and vehicle….. and I love my State Farm Rewards Visa!
Great roadside assistance, even on the weekends. They get right to you, no wait and they walk you through the entire process!
The road side services was quick- professional and I was able to get to work on time!
Thanks so much!
like a good neighbor state farm is there.. yeah f. right is there to charge but not to pay for claims.. not there to help.
my satisfaction is to the roof he showed up quickly and such polite conversation very friendly
This was very easy went on the web site and in 10 minutes the tow truck was there
I love how people think that new customers will look at the google maps reviews before opening a policy with SF. Anyway, great environment, great people in my personal opinion.
I needed a jump because i left my stupid headlight on! The service was quick, professional
Had a house fire, there dragging there feet. Home less for over a month and yet to be compensated. Giving me the runaround.
Best insurance company I’ve ever used. From our agent to the home office
I can count on them when i need help to tow my car no matter the location, best deal for the insurance company
Great customer service i highly recommended if you need your vehicle towed
The best people on the planet. Taking care of all of my problems and then following up to make sure I was okay. You can’t beat that!
Very pleasant from start to finish. City Towing, Sebastian was amazing.
They basically took money from me i was told I was getting back after I made a payment they decided to keep my money never will do business with them again
Very friendly and FAST service. The best ever. Thank you for helping me & my family in our time of distress priceless 😁😁 …
Used state farm for a lock out and did it right on the app and it was easy and fast service
State Farm took care of me today when I called to have my car towed to a repair shop
Our car stalled. Called it into Statefarm.
We got Immediate Roadside assistance.
Great and prompt service!
I locked myself out of my car and had me driving in a jiffy!
Bravo!
Horrible company bad to do business with treats people they pursue claims against like garbage and spams and calls and solicits via mail relentlessly even though they have been told to cease.
They sent competent service people and I didn’t have to wait 4 hours for them to show up, even though it was rush hour.
Why all a sudden is jake in tv commercials black ? Why did you not create a new character with a different name. Shame on your company
Worst company ever. When you have an issue with an agent no one really helps. No one allows you to talk to someone in charge for resolution and file a complaint against an agent. You can only go threw an agent for issues. Unacceptable.
I been with state farm for over 20 years.there were ok then now my premium been changing almost every month, I’m tired of this my agent says it’s not her that it’s corporate, but she’s the one that gives them all my info..I’m done with all this BS…
Brian was my tow truck guy he went over and beyond to make the experience great !!
Quick and friendly service. Adam was great 👍🏽 requesting road side service was awesome and very easy. Fast and friendly …
Your employee Mehgan is calming and knowledgeable. It’s a relief to speak with someone able to get me through a difficult situation. Fr by
They need to have a branch that atleast deals with the loan department. I’m sorry but trying to pay for something over the phone every month and waiting for it to process is annoying and it always takes 3-5 days. You are not usaa get local branches.
State farm insurance is the best when you have a problem they come and see about you very fast. Got to love them♥️👍 …
My wife and I are constantly getting junk mail and cold calls from state farm offices in my state and others as well. We ask every time to be left alone, they dont seem to get the hint.
State farm is trash company, don’t have an accident or make more than two claims they kicked out,trash insurance company,I don’t recommend
Made a claim on line , person shower up and replaced the tire. I was on my way. Good job!!
The service was exceptional! Jose, the Tech, was quick, informative and extremely professional! Just outstanding! Thank you so much for saving the day! 🥰 …
I’ve been using State Farm for 32 years, and recommend them for their reasonable prices and professional service 👌 …
Very pleased with my over all experience our entire nation facing many day to day health issues and not once did I feel rushed are that their situation is more important than my issue 💯 stars should be an option
Team Heath Parker here …
Dave, the man who showed up to change my tire, was very friendly, very fast and efficient, and very helpful. Highly recommend.
Service sucks. One department tells you one thing another department tells you another thing. Customer gets screwed in the end! Wish I knew an attorney that would take a class action suit against them because I know I’m not the only one they have raked over the coals!!
Awesome company. Helpful, knowledgeable, and friendly. Not to mention the cost of insurance through State Farm can’t be beat.
The service was amazing, awesome i was very pleased. the time they said they would be there, they were. the driver was very knowledgeable helpful and very prompt with his delivery excellent service
It was just the battery!! He was so awesome to look under the hood!! He was very nice and friendly! And handsome! We high fived!!
I really want to thank you and everyone that helped us get our keys out of our truck and to be able to get back home to check on my son who had a motorcycle wreck we appreciate the way you handle your business you really take care of us and always there when we have to call for help thank you so much
State Farm is the best insurance company I’ve ever had. They really care about their customers.
This is best the insurance company I have ever dealt with. They are professional and courteous. I can not say enough about this agency!!
It was an awesome job twice I have huge State Farm roadside assistance it was quick it was professional they made sure I was gonna see if the great location awesome job state
The service was excellent. I could request it through the app, which made the process easier than I thought it was going to be. …
My cousin passed away and I am trying to retrieve the funds for her trust estate. I have been given nothingp but a bad time saying the will needs to be probated in California. SHE HAS A TRUST AND NO PROBATED WILL. They won’t except the documentation I submitted. DO NOT USE THIS BANK IF YOU WANT YOUR MONEY OUT OF IT.
Was Quoted 176$ for a condo association policy. Ended up paying 380$ do to a claim for 200$ sump pump. Reason why I switched was to save some money from my Allstate 307$ ended up paying even more.Thanks State farm. I’m considering moving to a new company with all of my insurance needs.
I worked for state farm for about a year and I am still a customer of theirs. this company is great! I’ve worked at other insurance companies and I have never seen a better claims department!!!!
State farm road side assistant was great! They got me up and running in lest then an hour! The service pr8was very professional and provided great service!
So thankful for state farm roadside assistance. Ralph was awesome, Ralph the locksmith was quick professional and very needed. He had his cape on today :*)
State Farm is a fraud company. They are not a good neighbor. They suck. Dropping your policy for towing. So your children aren’t in good hands.
Used to be a good insurance company, but it’s junk right now. They only hire robotic insurance adjusters who can only say “NO” and “I don’t have a supervisor”.
This company is the worst!! Never heard from my agent; Josh Baumgartner in THREE years. Dropped me after one claim for $6,000 as a FEMA Disaster. No corporate interaction…the most horrible insurance company out there.
Claims process moved at a reasonable pase, but the supplement process took a long time. Being assigned one claims adjuster for the whole process was nice.
This is an unethical company, they treat you like a number, my homeowners policy was not renewed because I had to file two legitimate, non liability claims due to my neighbor’s issues that I have no control over, and because I live in …
Worst car insurance I’ve ever had. I haven’t been so disappointed in a company before i shouldn’t be paying so much for no protection full coverage but hey not gonna help you. Worst company ever. As soon as i can i know need to change car …
I’ve been with State Farm for a grip now.
I love everything about State Farm.
I have had opportunity to switch insurance company, Like I said I love my State Farm .
for 20 yrs ive been paying an average of $100.00 per month on a term life insurance, HOWEVER we just found out that it expired at 70 yrs of age but you could do a conversion policy…which means it will now cost 350.00 a month for 50.000 …
I have a Carr accident last night I get to my tires explot in the road I call the assistance in the road and they send me right away the thowing to bring in my home fats and Excellent service thanks 😊👍 thanks 🙏🏻🏠😊👍 …
Driving Truth Valley my engine light came on indicating my ATF was overheated about that time smoke came out the back because I do a stop downloaded the emergency roadside assistance app and the rest was so easy thank you State farm
I was driving home when my donut tire blew I called my State Farm agency they gave me number and my code to use when we did they sent wrecker out he was real nice guy with RESPECT and did his job well couldn’t ask for nicer person to take …
Worst Agent ever. Doesn’t do her job correctly. She never replies to email or phone messages. Don’t use State Farm in Blacklick Ohio .
I’m already a customer, but you still send me advertisments at least once a month. You’re wasting your money and mine. What the hell is wrong with our society? You, as a company, need to get your shyt together!
Excellent service I said in my car for 5 minutes due to the fact it was 80° I was still able time to move around and he came out great young man great attitude and jumpstart Maine right away I will recommend it to all of my family and …
I have a disability and I didn’t feel safe driving on a spare tire and there was another hazard underneath my van because I hit a pothole and the tow company brought me a flat bed truck and I got my van service and back on the road the same day
I received a+, five star service from the time I called State farm until the time the tow truck left! I could not ask for better service ever!
I submitted a roadside request through the State Farm app and I received a response call instantly. The process was pretty easy and the tow truck arrived when I was told it would.
Awesome company had my car towed within minutes looks like many people are unhappy this is not a charity organization if you total your car you will not get a full value but this is so far the best insurance.And if you need a new Toyota come to Toyota of Park Ridge and ask for Jerry
I have been with State Farm for many years, and on the occasions when I needed them they were always very professional and efficient , once you contact them you can stop worring because they take it from there.
I do not deal directly with the corporation or the corporate office. My insurance guy is doug at the El Cajon office. I want to give a big thanks to him and the staff that work for him. It does not matter the tine of day or crises going on in the world. Rain or shine. If I need them they are always avail. So thank you !!!!!
Buying State Farm homeowners insurance has been the worst decision I have ever made. It is actually easier to just ask them to list the one or two rare events that ARE covered rather than take the time to read the 3 point font 400 page pamphlet about what ISN’T covered.
Very, VERY POOR Customer Service and Communication. VISA approved two months ago. Approval letter received, but cards never arrived. Multiple calls just lead to multiple empty promises. I’m sure there are better choices out there.
Claim department hangs off the phone when they are not satisfied. What a great professionalism that is! Keeps referring to company policy after 3 months of unsolved issue. Makes promises but never updates customer on any issues, I had to be …
Out of Fuel & when MY help arrived it was a stranger with 1-gallon of fuel…
NOT Enough to get the car started…
Just ENOUGH to drain my battery… …
I recently called State Farm Insurance from a remote Colorado location in the Pike National Forest, in the dark with cold wind and snow. Luckily I found a weak cellular signal and briefly explained my situation to the after hours State Farm …
I’ve never been a customer of state farm but one of their customers was drunk and blew a red light and hit me and nearly killed me and their adjustors and medical claims people are a bunch of rude bottom feeders. My accident occurred on a …
I just wanted to add that I am happy using State Farm as my insurance provider and that my roadside experience has been nothing less than perfect.
Definately rescued me in the middle of the night in the middle of a country road! Easy process and adequate timing! Strongly recommend!!! Thank you State Farm!
Very Professional Agent, Jacob. G1 Towing Showed Up in less than 20 minutes. GREAT CUSTOMER SERVICE WITH A FOLLOW UP TEXT MESSAGE
State Farm is the absolute best insurance ever when I buy my house I will add my house to my State Farm Insurance why have my car insurance and my life insurance policy through State Farm they’ve never let me down they’ve always been there when I needed them
We were denied repair when their customer hit my son. We even had a police report. The other guy had a citation, and failed to yield. State farm bullied me saying it was my son’s fault.
1 star is too many!!! I’ve been paying this company for almost 10 years, and the first time I made a claim, they refused to compensate me properly! They have made it extremely difficult for me to pay my contractors, and my contractors have …
Just canceled our travel trailer insurance as we sold the unitl. In April we paid $182 for a year, so with 6 months remaining we felt we would recieve a 6 month refund of around $90. Boy were we suprised to receive a check this week for …
Are use my roadside assistance and requested it through the online in the estimated ETA was supposed to be about an hour and it only took me about 15 minutes to get to me and typically they charge you for the fuel that the brain and because …
This insurance company treats their customers great and their road side service is the best. Thank you State farm and my agent Tom Potter and his office great too!
50 year old driver with no tickets or accidents and they are quoting me like a 17 year old with bad habits. Tried to say the savings would show in 3 years. Don’t go with them and if you do please cancel them so they die off. .
No one will help me!!!! I have called multiple times, which includes 3 occasions of being on hold over 1 1/2 hours. I have been hung up on once because the person said it was time for him to go home, three times transferred to extensions …
Overall, my experience has been excellent. Mobile banking works really well and SF has some of the best customer service I’ve ever interacted with. I would prefer to see more SF ATM’s put out but I love that they reimburse you for some ATM fees.
Great professionals always working for you and with you to make sure all goes well. Thanks to Brenda Wix State Farm and her staff for always making us feel like we matter and aren’t just a number. Recommend fully.
State farm sucks! I had an accident 1 mouth ago not my fault, state farm refuses to help me.The people on there phones are rude and not helpful at all. Over 10 phone calls…nothing. I did call my agent and was told call the other company …
Wonderful timely friendly service. Tech Brent was courteous and patient. He definitely took the stress out of the situation. Will use towing service again.
My experience today with BJ from DBA WILDCAT ROADSIDE is on the way! ETA: up to 45-75 but he arrive in a few minutes. BJ did work professional and rapidly. I was very pleased with everything State Farm does. Thank you
STATE FARM STOLE MY CAR. A ADJUSTER TELLS SERVICE STATION AT TIME OF PAYING STORAGE AND DEEMING CAR A TOTAL LOSS TO JUST SAY CAR ABANDONED AND GET RID OF IT. WHEN TIME COMES FOR PAYMENT OF TOTAL LOSS THEY STATE WHERE IS YOUR CAR. NO CAR …
Don’t know how to begin telling you how terrible my experience at State Farm bank has been, every month I call in to pay my mother car note I give FULL SOCIAL FULL ADDRESS FIRST AND LAST NAME I do not ask for any information and the worst …
Unbelievably bad customer service. They respond to emails within a few days. Forgot to file paperwork with the DMV, resulting in suspension of my license… and then State Farm cancelled my policy because my license is suspended (which they …
State Farm totaled my car Aug 17th. I had no options, I had an appointment for the other insurance company to inspect my car. The other insurance company was going to pay my deductible and rent a car. He was not allowed in. My insurance was …
My 1 star rating started with their endorsement agreement with a Packer. Then it intensified when they asked our local military unit to conduct a color guard for Veterans Day. They insisted we remove the bolts from our M4s. I refused to …
I was out in the middle of the West desert in Utah. State farm saved my bacon. Called them they found a tow truck for me tow came on time got me home safe. Thanks State farm
Was waiting on tow, called State Farm they canceled and recalled tow truck. The truck arrived 20min just in time to make it home safely. Thank you.
After being told that I had to sign a document right a way or the underwriters would cancel my policies, I told them that I was not jumping through no hoops and to cancel all my polices. They did right away and sent the prorated check to …
This company is awful. My vehicle has been the the shop for a month while they keep stalling on repairs. They do not communicate with their customers and stonewall the ones that want to use a good shop instead of their shops. 100% do not recommend state farm.
I have two checking accounts and so do two of my children. Love the ease on transferring funds from one account to the other, refunds on ATM fees and they keep my accounts safe during verification when I call for service. I highly recommend State Farm Bank!
State Farm Bank
This is cautionary tale about why not to trust your money with State Farm bank. …
Tried to get internet set up to pay visa charge on line & person on line wanted me to drive 2 1/2 hours just so insurance agent could identify me. I had all my card numbers & ID numbers. Never had problems like that with any other charge companies.
State Farm is the worst to deal with. Unless you involve the police to actually make them do something, they are incompetent and take forever to get back to you with some random generic message that is not helpful. Dealing with this company is a waste of your time in all aspects.
Service was prompt when I locked my keys in my car. I scheduled service easily, and even on Christmas Eve the tow company was very friendly, as well as prompt. 5/5!
I’ve been with State Farm for over 15 years. My rates are good. I just used roadside assistance today and the service was excellent. Thank you State Farm.
Roadside service had my dead battery jumped in less than 30 minutes from when I requested it on my app! Had State Farm for the last 13 years but never had to use my roadside service till today, glad I have that on my policy now! And no I’m not wearing khakis
My husband locked his keys in his truck. We submitted rose side assistance and within 20 minutes someone was there and helped. Thank you for the prompt service!
Worst service ever!!! The policy is very great that I have with State Farm, very affordable for full coverage, but the agency in Cape Coral, FL (Ray Hair) is HORRIBLE!!!!! They tried canceling my policy for missing one payment …
Avoid State Farm!! I am a contractor and I know of many, many homeowners where were taken advantage of by State Fe mam. If you need homeowners insurance do not get insured through State Farm, it will be a nightmare. And if you hire an …
My State Farm insurance had expired..But I still got helped from State Farm because I need it to towed my car to my house..They make sure i got to my house safe…This is why i love State Farm insurance
They are a extremely horrible insurance company!!! Stay away from them. I paid by a six month plan and have been with them for the past 11 years, and just got rid of them. The past couple years, they have just kept raising my insurance …
One of your customers hit my mother’s vehicle which caused severe front end damage and you are refusing to pay for it. Please be expecting to hear from an attorney soon.
Your actual insurance card is pathetic! Please go back to the laminated cards you used to send. I have had cards unreadable after they get wet because the black ink is removed by as little as a few drops of water (such as a police officer …
Taylor Brothers Towing offered great customer service along the way. George was very professional and thoughtful. Service was prompt and exceptional.
State Farm is very good insurance
They have good customer care support with them
Towing service is the best service that I have got today.i recommend StateFarm insurance to all my friends.
They handle our break down issue effectively and professionally. Could not have asked for any better service. They went beyond our expectations. Just like a good neighbor State Farm was there.
Today I received Exceptionally Excellent Service from State Farm. They sent me A & J Towing due to the fact that I requested this Excellent Towing Service and they didn’t disappoint! Thank you State Farm and A&J Towing!! You made my Day!!
State farm is the best insurance ever . I recommend them to anybody that wants to feel safe and covered for sure for there fast relieble help always looking out for tour safty and quick and ge tree ting the help you need. Thank you again Tina Esparza
Jessica customer service was of excellence and caring. The Family Towing was the icing on the cake! It’s such a pleasure to be treated with respect. Especially, in this time of uncertainty. I’m grateful!
My insurance was put into incorrectly and my second vehicle and driver were not added. So I had to pay for new insurance and now its been 2weeks and I have not received my refund back. No one can give me answers but wait on the mail. My …
They have the lowest insurance rates for car and auto insurance. I have a combine policy with my condo. I’ve use their emergency roadside service to jumpstart my car several times and there’s no additional charge. It’s built into the plan.
The road side provider was very kind and stopped by the auto parts store and picked up the battery I ordered over the phone.
Luckily we were able to get the old battery to jump start because he was no supposed to install the new one
I filed a lawsuit against State Farm in January 2017. I served them notice a month prior to pay the outstanding medical bills from a single visit I had at a hospital emergency room. This was the result of their insured person running into …
This is the worst experience i have ever had with car insurance:
I provided my details after and received invoice which i paid in full for 6 months period. Guess what i received another 1373$ saying that they made mistake …
HORRIBLE. I was in a car accident back on October 6th and it was the other person’s fault. I was told my car was totalled then told it wasn’t? So it was just sitting at the tow location for about a month doing absolutely nothing? We had a …
For approximately 8-12 mos. I have battled with this office. I haven’t recieved but 1 card and 0 bills. I have checked many times to see that they had the correct mailing information, and they did, so I chalked it up to the local carrier’s …
If I could give this no stars I would!
On July 6th, 2017 I was ‘cold called’ by 2 of your agents (John and Zach) from …
Very respectful and though my jeep was broke down the tow truck driver was very careful and respectful of my property and was on time. Will recommend them to anyone who needs a tow. Thank you to my insurance
Gave 4 star a couple of months ago did know alot about how they operate never use your service Bought a car covering it using there service had not before well there doing right by me thus far,h so far lives up to my expectations well done State Farm team give up good work five stars congrats
Like a good neighbor State Farm is NOT there! The worst insurance company we have ever had! Do not get insurance with these people. They will cut you because you made claims which I’m pretty sure that’s what they’re there for. My …
QUALITY = HORRIBLE.
My house burned down November 2012. My son & I have been living in a motel room since then….which I have to fight & beg State Farm to pay for each month! …
Worst customer service ever. When needing to find out an amount to pay for an accident that happened 3 months ago. Was not contacted by them nor are they willing to allow us to get it straightened out. they are keeping my girlfriend from …
I called to have our car unlocked and within an hour we were open and Paul was on time and considerate of our vehicle. If you don’t have Rob Stewart as an agent call him today.
I’m honestly shocked and impressed at how easy, quickly, and timely I was able to get my wife’s keys out of her car. Less than an hour. I know that won’t always be possible, but damn if it is, it is. Awesome job State Farm !
I too have had an unfortunate experience. State Farm first tried to stone wall me saying I didn’t have a claim, no coverage. After talking to my agent, they changed their story. Then the adjustor said she would work with the …
DO NOT DO BUSINESS WITH STATE FARM! I own driving schools in Georgia. One of State Farms clients hit one of my vehicles for the school. Every insurance company knows it is liable for paying for the down time to repair the vehicle, and the …
I’d highly recommend State Farm to the one looking for topnotch professionalism, help and reliability. Don’t underestimate the help State Farm offer you. Affordable! Dedicated help! Understanding! Knowledgeable! STATE FARM!–Charlie Mitchell Jr of East Tennessee
I don’t even have this insurance. I filed a claim from one of their policy holders. I’ve had the displeasure of having to do the following up with the reps. They won’t follow up with you. They don’t document their calls either so you’ll …
I seen the news about whom Aaron Rodger’s is engaged too. (Shailene Woodley) I have been a State Farm customer since 1993 and may not be able to continue if you don’t drop Aaron as a role model and advertising figure for your company. I am …
You’re lucky you got one star as zero wasn’t an option. I don’t have State Farm insurance and after you refused to hold Aaron Rodgers accountable for his lies, I will never use you.
Someone bumped into my car from behind, and although this accident wasn’t my fault, State Farm Insurance found me “guilty” without properly questioning me or investigating at all, they kept putting words in my mouth at 3 different …
Hello State farm, I’m messaging about an experience I just had with your Total loss Dept. I was inquiring the team whether my insurance covered the rental of a u-haul as part of the expenditures accrued after my accident and total loss of …
I have been calling to cancel my policy on a vehicle I have sold 6 months ago. Every couple of months I get a “Notice of cancellation for non payment” yet they owe me a refund from 11/18 when I cancelled the policy! Every time I call I hear …
Heidi Simmons resolved my issue that was holding up my surety bond for my Kansas Business Liquor License!! She is absolutely amazing and went above and beyond when she didn’t necessarily need to! Thanks again Heidi!!! You da best! <3
State Farm is by far the best insurance. My agent and team is caring, they keep me updated with all the information I need to know about. I would never switch Insurance companies.
State Farm is the worst Co. they don’t train their employees, and treat their customers with disrespect they increase their rate with no reason every 6 month when I asked why? the agent person told me because my car getting old it cost more …
State Farm helped so much even with their services down they put in everything manually took the time and my agent was amazing and so was my tow truck driver. The whole experience was State Farm was completely amazing and I am truly thankful!
I am leaving State Farm as soon as my insurance policy is up! Another driver with State Farm insurance hit my rear quarter panel. State Farm refused to pay the entire cost to replace the bumper because there was prior damage on the other …
Do not do business with State Farm! I am warning you. You will regret it. Someone backed into my car in a parking lot and when we go the insurance of the other driver, my heart fell, they had State Farm too. State Farm had to figure out …
All I can say is dont I repeat do not waste your time and money…they will leave you and your family stuck out…also I notice when making a negative review or experience on Google they’re the only ones who doesn’t respond to their …
My insurance Agent Dennis Hurst and his son Austin Hurst are outstanding to work with. No situation is to small for them to go above and beyond for me. I absolutely love State Farm insurance!!
When my Jeep broke down, the tow truck was there in under an hour and customer service was kind and efficient on the phone. They towed it to the dealer as requested. Much appreciated! Thanks neighbor!
I file a claim for hail damage in April. Due to covil 19 StateFarm send out a independent adjuster. He show up and a Sunday wrote the estimate. Replace sliding and a new roof. He never walk the roof. The next day he was back to walk the …
One star is being too generous to this company!! I am so beyond disgusted with state farm. As soon as my claim is settled I will never return to state farm… I got tboned by someone after I just bought my 2019 Toyota 4runner. It was deemed …
The agency Vita Simmons in Pleasant Ridge, Mi is purposely frauding her customers I think headquarters would like to know this. She is not withholding the oath she took as a agent with morals. I love State Farm service this has nothing to …
State farm roadside assistance is great. The only downside is the time we waited to be tow. Other than that the towing company and the drivers are very professional and friendly.
State Farm is not a “Good Neighbor”! One of their insured companies caused a multi car pile up and totaled one of our three service trucks. It has now been 170 days since the accident, and I can’t even get a response to my requests. They …
As long as you support Aaron Rogers in your commercials I will never support State Farm.for your information, the ceo makes $20 million dollars a year. Wonder why your insurance is so high. Somebody needs to help him but is 3 rd summer home.
Awfull funny everyone I have talked to that has State Farm insurance has not received there refund check I called the corporate office talked to a representative ask her about it all she said is they have instill mat 9th to get it out and …
My road service technician was very pleasant and professional as she relentlessly worked to get into my locked car in the 100 degree summer heat. Had some lovely conversation as she is a remarkable individual and gave me a 12 out of 10 experience that put my worries at ease.
Ads on TV are a lie. Agent in Hiawatha Ks can’t be trusted an you don’t do anything about it. I need to do a real commercial about your company saying that you don’t work with your budget and how your agent steals your ideal an tells everyone that he has more money than you and can run you out of business
I highly recommend State Farm service to everyone. I received A1 service from the telephone to the attendant that serviced my tire. The entire assignment was complete in less than 30 minutes😊 …
Battery died in driveway in a rural area. These guys were so polite and professional. I was expecting to pay and State Farm reimburse but wasn’t the case at all. So pleased about our experience with State Farm and Sims towing of Eldorado
Used to think this was an okay company but definitely not anymore. My vehicle was struck by a truck with my disabled partner, baby and myself inside. This was over 10 months ago. As far as I know they’ve done nothing but take my statement …
I called State Farm roadside service for my dead battery, was here in 10 to 15 mins, he gave it a jump it started right up, he was very kind n polite. Thanks so much, like a Good Neighbor State Farm was there… So that’s what a good neighbor is… True Guardian Angel for sure ! stands by it’s name 👼! …
I just got my car insurance through State Farm. The service at their web site was excellent, I got instant proof of insurance, and they made the whole process easy. Plus, there’s 3 agents within 15 miles of my house- making it really easy …
I was notified today that state farm would be charging me for a rental car they were providing from enterprise in a claim. They stated that a singular call on Thursday January 30th from the repair facility that was not answered was my due …
I am not a State Farm customer, but I had to file a claim against one of my neighbors because their tree (which had been dead for many years) had fallen on my property and caused damage. …
In the past 3 months we lost our house and a vehicle to a forrest fire, had our business shut down due to the same fire, lost most product in our restaurant, and had a flat tire. State Farm has been there through it all and has been amazing! They make this process as easy as it could be and we are grateful.
Your newest commercial is absolutely disgusting! The girl goes out into the desert and tries to make her game console run away. It’s as if she’s trying to dump a pet. People who do that are horrible. This activity should not be depicted in …
I had to use roadside assistance for the first time today, but it was a great experience! I was able to request a tow from the app and the tow arrived in a timely manner. Hopefully I don’t have to use it again, but if I have to I feel confident it will go well!
State Farm worked quickly to get someone out to help my father and I! And Grant’s Service Center sent their technician Tristan out even faster! Thanks to all of them my fathers car is back to normal
The Road Ranger Abel who services the Orlando area was great! He was fast, friendly and super helpful! The time he took to get to the spot I was left stranded was no more than 20 minutes from the ETA I was initially texted! Thank God for super efficient people! They make this world a better place!
On March 6th 2021 I was hit by a state farm customer. She was cited for the accident. I filed the claim with both mine insurance agency and state farm. I have called state farm numerous times trying to get this settled. Today is March 29 …
I was very happy with the lady on the phone. The time it took the gentleman to come out and jumper car. I was thankful for the time it took the gentleman and talking to my husband was very wonderful and great! And we didn’t have to pay a dime! Thank you State Farm
I’ve had StateFarm Insurance for a few years and I’ve had to use the roadside assistance three times from October to today. 1st time the response time was less than 10 mins. 2nd time was 2 hours Xmas eve, 3rd time 20 mins. Each time they …
I have been a State Farm customer for 22 years. I have never filed a claim. I have two cars and a home insured through State Farm. I used to live in Manhattan and was insured with my coop for 11 years. I sold the coop and built a home …
As a 10 year customer I have moved through 3-4 agencies because I relocate. I have never had an issue with claims. I have never been questioned about claims. Every claim was handled & paid within a timely manner. …
Ashamed to say I have State Farm Insurance that chooses to back and support Aaron Rodgers. They even have the nerve to pay and have him in a televised commercial. Not only has Rogers lied about being vaccinated but chose to put others in …
A tornado came through almost a month ago and my mother had damage to roof and gutters and shed. State Farm has not contacted my mother after putting in a claim and it’s been almost a month. They keep giving her run a around or not …
The service from StateFarm was great and the towing company was great as well. StateFarm was quick to get the information to be able to get a towing company. The towing company was polite and helpful and the service was great. They were very quick to get to my car and then they were very nice as the got my car on their truck.
State Farm is not the same company it used to be.
Have been insured by State Farm since 1968 and will be pulling all my assets today. …
They may be a great insurance company but they’re a horrible company to work for. There’s a woman named Lindsay that works at this location. She’s very rude, demanding and she likes to try to force people to work the schedule she wants the …
To big to fail and they know it and play it till the tee canceled people who have been with them for over 30 years and didn’t even give them a notice had to find out through the mortgage company like they say you better double check cause if you do the work you can find a insurance company that really cares about you the customer
Josh from A and B towing – did an amazing job!! He came out within minutes of my request from State Farm at 11:30 PM !!! I wasn’t expecting such fast, friendly service!!! When you are having a bad day and need a tow- ASK For Josh!! He made my day, made me smile and took the anxiety of getting my car towed!! Thank you Josh!!
After hurricane Ida, my roof,patio and fence were damaged. After 6000 detuctable we got 500.00. They stated it could be repaired. But we are told we need a whole new roof and patio. We have never made a claim and have been with them over 25 years
Turns out it wasn’t the battery but something more. I’m pretty sure the guys name was Chris, if I got that wrong I’m sorry. The guy was great, did everything to make me feel better that my car wasn’t working during a snow storm. He was very professional and friendly. State Farm gets a win everything this guy and service is used.
Been with State Farm close to 30 years, they’ve hit a new low. Just had premiums on both vehicles increase by 25%, no accidents, tickets, etc. I then see all these ads about how State Farm trying to help us during these difficult times …
Been with them 41 yrs no home claims my roof gets damaged shingles off front and back hail damage estimate from contractor 11800. They send some inspector out said damage less than our deductible,shingle off front and back roof raising in spots. Been stealing our money for yrs
My tire blew out last night on the highway. I found a spot with a wide shoulder and pulled off. It was Sunday night, how likely was I to find help? Then I remembered my agent telling me I had roadside assistance, so I called them. I was …
First time I ever used the service and after a long crazy day, having a quick and professional service tech come to take care of my car problem, tire needed to be changed, was very welcoming indeed! …
I used the State Farm App for a tow and was more than satisfied! The tow truck got there in less than half the time I was told it would take. Thanks MORGAN TOWING OF CHECOTAH, OK!! The driver was very professional and had a great attitude …
I’ve been withSwith farm since I was like 16 years old which is way over 20 years now.
On my way home from the grocery store this evening I found myself with a flat …
Really easy to use app. The response time is instantly. The service of Aurora Towing was excellent. Driver knew exactly how to tow my car. I was a little concern been a fully electronic vehicle but he nailed! Thanks.
Try not to claim anything on your homeowners insurance because state farm will drop you from then. Had storm damage on my roof and a water heater busted and destroyed our floor. They repaired it all but found out they are dropping us after …
Edit: I am very happy to say that after posting this review and more importantly posting on their Facebook page someone finally contacted me and agreed that my case was handled poorly. They said the case manager did not take very detailed …
I was able to download the app. it was easy step by step instructions that brought the gentleman to my truck 10 min. Early and had my truck jumpstarted and on my way and it was Free. I eastamated the cost of my personal tow company’s cost …
Let me tell you a story. I recently got married and my wife has been a loyal State Farm policy holder for over 20 years. She asked me to change all my insurance policies over to State Farm. I got together with the local agent (who is …
I love this insurance company so much I could cry!!! I have never had any problems with them so far and I’ve been with them for almost a year now. I’ve been in one accident that was the other drivers fault, however they didn’t insurance, so …
I’ve had State Farm almost 20 Years Love my Agent & Office Staff
Very Proficient. In March 2020 my car was hit while parked. I had it towed to nearby shop. State Farm hired a Company to tow my car back. My car arrives on 3 …
I just experienced the difference. A few days ago I had to initiate a tow service through the insurance of the company I work for. That task took 3 different people & 20 minutes on the phone to set up the roadside service we needed. I just …
Still currently stranded. I’ve been waiting for an hour and half with my 5 year old, in 90 degree weather. So much for “emergency” roadside assistance. After waiting over an hour, I had to contact a tow company myself. Called State Farm and …
I have been a loyal customer for over 10 years and am a very satisfied State Farm customer. They provide excellent customer service and affordable products with stupendous quality. I could never be without State Farm. There is no going back …
This was my 2nd time using State Farm for roadside assistance, and although my 1st experience wasn’t great, this time was perfect. I started, and handled the entire process in the State Farm app, and was able to text with my tow truck …
Things seemed to be going ok until, I changed my auto policies to another company. I saw I was being overcharged. Now they are taking advantage of my life policy…..making false claims of not receiving payments.
Where has my good neighbor gone? I miss him. We are still neighbors but he is never home. His office is never open. His phone just rings off the wall. Customer Care Service…when you finally get a person has no idea. The app cannot answer question.
Just used my roadside assistance through StateFarm. Agent Deborah was thorough and easy to talk to! Able’s Towing out of Bradford TN was on point. The wait was less than 30 minutes and the service gentleman, Dakota, was respectful, …
My son was rear ended by one of their clients on 11/20/2020. The other driver was found to be completely at fault and they agreed my sons car was totaled. They offered to put him in a rental car until he was made whole again. Sounds great, …
I’d highly recommend State Farm to the one looking for topnotch professionalism, help and reliability. Don’t underestimate the help State Farm offer you. Affordable! Dedicated help! Understanding! Knowledgeable! …
State Farm’s Roadside Assistance is a great addition to my insurance policy and I will never be without. Using their website and talking with special agents to assist me, my wait time was 20 minutes or less. I was 60 miles from home when my …
Great experience with Janelle, the State Farm rep who guided me through this flat tire experience and got me a very nice young man, Billy, from Pop-a-Lock. Thought it was a mistake, as I had a flat, not locked out. But this guy was good!! …
I used state farm auto insurance for almost 4 years and when I moved to Canada I asked their underwriting team to provide me LOE through my agent. I was told the ETA was 72 hours but they never honored their ETA, I am still awaiting after …
I’ve been a customer of State Farm for 55 years both auto and home. Got in a one car accident in my 2015 Lexus LS460. The claims department is trying to pay the absolute minimum. Their first assessment included getting a refurbished bumper. …
My car broke down on the interstate yesterday. After I pulled safely to the side of the highway, I used my app to initiate my Roadside Assistance. The process was incredibly easy and fast, and I didn’t have to worry about a thing. They …
State Farm is an absolute joke as an insurance company! Got in an accident and it took them a month to come out to the body shop to do an estimate. Then two months later they decide to total the vehicle and then tell me they won’t pay for …
TAKE YOUR BUSINESS ELSWHERE!!!!!
Julie Trembley, of the State Farm Claims Escalation team is a narcissist. Her limited ability to comprehend fact from fiction limits and prevent her from …
No good neighbors here. Got into an accident in 2020 Health insurance covers part of it and State Farm assures me the rest will be taken care of. Year and a half go by i start getting notices from the hospital. I call state farm to see what …
Been a State Farm auto insurance customer for 23 years. I don’t have to make a claim often, but when I do (this week), it is amazing how they maintain stellar customer service – courteous and professional. So many companies are willing to …
15-20 years with State Farm and not one house claim ever. The first claim we ever make and State Farm refuses to cover it or even meet a qualified roofer to reinspect. Why have an agent if they won’t advocate for their client? Switched to cheaper insurance with better coverage for home and auto. You will not be missed.
Spoonfeeding central. People with 20 years of experience requiring excessive hand holding and no capacity to self learn or be a self starter. Understandable for young graduates but even they eventually pick up and learn. …
My agent, Yama Ebrat in California does NOT service his accounts, does not return phone calls nor does State Farm pay their claims…..they just ignore you. Despicable and Unprofessional in every way. State Farm is the worst!
State Farm is the worst insurance company in existence. I’ve been in the insurance industry for 7 years and have worked with over 250 different insurance companies in various different capacities, and State Farm is the absolute worst of …
State farm insures the lady hit my wifes car. My wife Had to stop for a police officer with sirens and lights on to go through a intersection. My wife was hit in the back and they refuse to pay for the insurance claim stating that it was …
Horrible customer experience, my house has hail damage from a hail storm back in April of 2022 of which statefarm has sent 2 adjusters to look at the roof. One adjuster stated I had damage but used the excuse that a tree must have fallen on …
After 30 yrs.or more with state Farm insurance on my auto’s I chose to leave state farm as they kept telling me they were going to cancel my vehicles as my son whom donteven live with me I attempted to show them this but they couldn’t …
My State Farm home insurance policy was canceled due to, according to State Farm, I filed too many claims. As a policy holder since 2016 I have filed two claims, 1. Sewage Backup in my basement from heavy rain and 2. Wind Damage from a …
Love that state farm cares more about maintaining their parking garage with leaf blowers at 730 in the morning in a residential neighborhood than actually giving quality insurance. Don’t ever go this company stop supporting them.
State Farm is a joke. One of their drivers didn’t yield to my right of way and hit the driver side of my vehicle. I didn’t have a stop sign, but other driver did. State Farm states that even though the other driver pulled out into the …
State Farm has HORRIBLE Customer service. Our claim was closed in the middle of it. We have talked to 27 different people with no help. They didn’t care for our family after an accident. We waited 6 1/2 hours for a tow truck. 20 days …
Got rear ended on Sep 1: minor accident so it wasn’t really a biggie. The driver at fault had State Farm insurance. She didn’t speak any English so I had to make the call to file the claim. That phone call lasted around 20 minutes. Not too …