Great company, always on time and affordable. The person who answered the phone was polite and accommodating. I plan on using them again in the future.
Horrible, Jim, the office manager, is a nasty person PERIOD! He was extremely insulting on the phone to both my wife and I on several occasions… Even though we have a service contract they did not cover work that needed to be done on our …
We have been State customers for over 15 years, and I cannot say enough good things about my dealings with them. From the woman who answers the phone right on through to the technician who comes into my house, all have treated me as though I am their priority.
We have had them for the past 6 years. They were great at the beginning, but as time moved on, it got worse. Prices kept going up. When asked to be competitive with other companies, I was given a sing and dance about why they couldn’t …
My wife and I have been with State Utilites (was called Astro Fuel) just about 18 years now. Their oil prices are competitive, but most importantly is that their customer service and responsiveness to any heating issues you have is outstanding! I highly recommend them! Sincerely, David P. Lindenhurst, NY
State Utilities has provided fuel and maintenance services to our family for what seems like a lifetime, since 1976. As recent as the repair they made to our A/C unit due to Hurricane Sandy, to our annual and emergency services, they are an …
Just had my summer service and my burner still runs and works like brand new. State Utilities put it in six years ago and we have been loyal customers way back when it was Astro Fuel! Exceptional workmanship, service, professionalism and …
I have been a customer of State Utilities for a few years. They are always very courteous and professional on the phone. Sometimes, if I am out of oil, they make sure I get it timely. They know I have children in the house and don’t like …
Lost my boiler late Friday evening. Called this company Saturday morning because we are under contract with them. I left a voice mail on the emergency line, and Mike called me back within 10 minutes to tell me he was on a job and would be …
Over the many years of servicing and providing oil, they have proven time and time again to be reliable, prompt and always very professional. The ladies in the office are a pleasure to deal with when paying your bill or requesting an oil …
Had no heat, no hot water. Called for service and he came within 45 minutes. Took care of everything. Had heat and hot water as soon as he was done. Thanks.
I’ve never dealt with a ruder business. Waited a month for an appointment and the man who came to clean our boiler was incredibly nasty. He immediately gave an attitude upon arrival and inquired who was going to pay him before we could even …
The best
Great service.been going for years.
They treat me like a king Everytime.
Ray is the best… if you have a problem. Call state. 1 call does it all…
These people hung up on me two times and called me HONEY
I cannot even believe the way they spoke to me
A bunch of Shysters with NO customer service or people skills…
Would not recommend these crooks to my worse enemy…
These people were mean. They were extremely unprofessional and didn’t even let me sleep
Spoke to 3 rude people and they hung up on me each one after their mistake. They were disgusting and shouldn’t be in business.
Great experience and service. Especially from Jim, could tell from speaking to him over the phone hes a compassionate family man.
Great company, always on time and affordable. The person who answered the phone was polite and accommodating. I plan on using them again in the future.
Horrible, Jim, the office manager, is a nasty person PERIOD! He was extremely insulting on the phone to both my wife and I on several occasions… Even though we have a service contract they did not cover work that needed to be done on our …
We have been State customers for over 15 years, and I cannot say enough good things about my dealings with them. From the woman who answers the phone right on through to the technician who comes into my house, all have treated me as though I am their priority.
We have had them for the past 6 years. They were great at the beginning, but as time moved on, it got worse. Prices kept going up. When asked to be competitive with other companies, I was given a sing and dance about why they couldn’t …
My wife and I have been with State Utilites (was called Astro Fuel) just about 18 years now. Their oil prices are competitive, but most importantly is that their customer service and responsiveness to any heating issues you have is outstanding! I highly recommend them! Sincerely, David P. Lindenhurst, NY
State Utilities has provided fuel and maintenance services to our family for what seems like a lifetime, since 1976. As recent as the repair they made to our A/C unit due to Hurricane Sandy, to our annual and emergency services, they are an …
Just had my summer service and my burner still runs and works like brand new. State Utilities put it in six years ago and we have been loyal customers way back when it was Astro Fuel! Exceptional workmanship, service, professionalism and …
I have been a customer of State Utilities for a few years. They are always very courteous and professional on the phone. Sometimes, if I am out of oil, they make sure I get it timely. They know I have children in the house and don’t like …
Lost my boiler late Friday evening. Called this company Saturday morning because we are under contract with them. I left a voice mail on the emergency line, and Mike called me back within 10 minutes to tell me he was on a job and would be …
Over the many years of servicing and providing oil, they have proven time and time again to be reliable, prompt and always very professional. The ladies in the office are a pleasure to deal with when paying your bill or requesting an oil …
Had no heat, no hot water. Called for service and he came within 45 minutes. Took care of everything. Had heat and hot water as soon as he was done. Thanks.
I’ve never dealt with a ruder business. Waited a month for an appointment and the man who came to clean our boiler was incredibly nasty. He immediately gave an attitude upon arrival and inquired who was going to pay him before we could even …