We believe that good health is a partnership and will work with you to develop a plan for individualized care that is tailored to your needs.
| Thursday | 8AM to 4PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
11040 S Tryon St Ste 203, Charlotte, NC 28273
Office was immaculate, and all personnel were helpful and very pleasant. Dr. Helton was outstanding as well as compassionate. Strongly recommend. I’m
Pa was great! Quick, in and out within 20 minutes, on time and a lot of information on skin care
Outstanding practice
25.00 to complete paperwork …really?
Great staff. Great results.
Kim did a great job!
Linda is amazing! Miracle worker!!
Love this office, very thorough and kind.
I can’t say enough good things about this place. They were awesome!
Wonderful staff. Efficient. Easy to talk with. Pleasant.
The staff is very professional. Would definitely recommend
Linda is wonderful and the office is run very friendly and efficiently
Amazing staff and Dr. Helton was very knowledgeable!
Rachelle and the staff are super helpful. Take their time and answered all my questions and concerns thouroughly.
So grateful for this practice. Come see for yourself how amazing they are!
Staff not friendly. I ended up cancelling my appointment based on front desk experience.
Great office and staff, loved going and will definitely be back again
Liked going.. has nice staff and great office visit. Will come again
I can’t speak for the doctor as I never got in. However, the receptionist or front desk manager is beyond awful and I won’t be going back there ever again.
Nicest people in the world. They were super fast and efficient. Oh, and super smart ladies too! Thanks….
Have never been happier with my skin! Love the doctors and the staff- wonderful!!
They are very nice but will charge you when they say it is a no charge visit. I won’t be back.
Had a great experience today with Amber. Will definitely continue my visits
Great staff and office! Doctor Helton is highly knowledgeable! Highly recommend!
Wonderful practice!
Excellent office! Super friendly and take great care of you. Highly recommend them.
I felt the front desk was friendly but the PA (Linda) wasn’t super friendly. All in all, she performed what I asked for.
I love this office. Its absolutely perfect for my needs. Everyone in there is nice and professional.
Amber was very knowledgeable and friendly, I can not wait to see the awesome results from my new products
This place is a joke, you make an appointment and cancel it a few days later but they still charge you for the visit, you call and speak to the office staff twice and they disagree that you called and cancelled or will not return your call then send you to collections, would not recommend to anyone, extremely difficult to deal with!
Great staff and help!
The office staff and office manager made our experience horrible. It is unfortunate because the PA we had was amazing. We will never return here again.
Jennifer Helton is very thorough and great. She always is very proactive and takes great care of me.
The doctor was quick and throurough.
I come here for my bi-annual skin checks as well as for skin treatments.
Rochelle is amazing and Amber does an amazing job with my skin treatments.
Suffered with cystic acne for many years. Steele Creek Dermatology created a plan to control activity and to treat acne scars. Love these guys!!
Amber was very helpful and provided a lot of information about the service she provided. Also reviewed in detail the products they have to help with my skin condition.
Awesome and caring staff. Love Dr Helton. All procedures are explained in great detail. I really appreciate all of their care.
Kim is amazing!! I appreciate her willingness to explain each procedure and takes great care.
Friendly, easy to schedule appointments and give me the confidence I need when addressing skin issues. It’s important to have your skin checked once a year!
I really like and recommend this practice. From the front office to the encounter with the PA( who is super nice, thorough and knows her stuff) to check out, the entire experience was positive.
Office admin and front office staff were extremely rude. Terrible service with no communication from them when they cancelled my appointment without notifying me. Billing nightmare is an understatement to say the least. Such a waste of my time. Go elsewhere.
They called and cancelled an appointment (1st time client) I had booked for a month! They were not apologetic nor did they try to accommodate me when i tried to reschedule. Screw u 2!
Had a skin rash forming went to get it checked out the give me three sample creams an bill my 73.69 I go click the pay now on there website 2 weeks later get a late fee an a bill for 83.69 keep in mind I only got sample creams…… DO NOT COME HERE IT WILL BE A BIG MISTAKE
Great office and staff and Kim does wonders with the laser!
Highly recommended
Dr. Helton and her staff are amazing! They take such wonderful care of everyone!
Kim the esthetician is fantastic! Highly recommend her and Steele Creek Dermatology!
Dr. Helton and her staff are friendly and caring folks!
Visits are always enjoyable, which says a lot for any doctors appointments!
The billing department was rude. The dermatologist was great but I don’t plan on going back and getting screwed over again.
Stay away!
Jennifer Helton hurt my child. Don’t let her hurt your loved ones. …
My visit to Steelr Creek went very well! I appreciate the professional treatment given by all. I always look forward to seeing everyone. Thank you for all you do.
Called to ask what type of insurance office accepted. Cynthia was not friendly at all. She hesitated in a really unfriendly tone as if she picks and chooses what callers she chooses to be friendly to and she asked me what type of insurance …
This place charges $125 on top of the procedure for every visit in 2020. The office manager has awful customer service skills. She could never explain my bill. Terrible experience! Linda was very nice but billing and office manager experience was terrible
COMPETENT AND CARING
Dr. Helton and her staff are the best thing since sliced bread!
The front staff as well as the clinical staff are extremely competent and …
There is no ZERO star available that is why I am posting 1 star. Front office staff welcomes us by asking for $75 without looking at the computer screen for insurance coverage, and says, “I do not know your credit history, so you have to …
I have been here a few times for different things, and have had no issues at all. Everyone is always friendly, and everything gets taken care of like it is supposed to. At one point, I had to have something tested for cancer, and they were …
What a wonderful visit!!!!!!! I have been coming to Steele Creek Dermatology since they opened in 2013. The staff truly cares about their patients and quality of care. I had been treated by Dr. Helton and her amazing Physician Assistants Rachelle Cronin and Linda Ryznar.
I was looking for a new derm and tried them out a few years ago. I actually showed up at the counter for my appointment. When checking in, they argued with me that they required my SS#. I supplied them with my current insurance card. I …
Very unprofessional would not recommend them to anyone. Came in for my appointment, was told that I owed money(which my insursnce is a 20/80 so i never owe at the time of my appt) so I hand her a card they dont take so she went to see what …
Dr. Jennifer Helton is a friendly and thorough dermatologist. You can tell she cares and LOVE what she does. And let’s not forget her Asst Jennifer. This dual team works well together.
-Knowledgeable doctors
-Poor client service
-Out of date payment service …
Dr. Helton truly cares about her clients.
Been seeing these fine folks about a year now. On a recent visit they identified a newly formed sqaumos cell carcinoma on the bridge of my nose. They promptly scheduled the surgical procedure with a doctor in my hometown they were …
Care was excellent, procedure went well and no complaints inside the doctor’s office. The admin staff on the other hand is AWFUL! Tried contacting them via phone several times but was only called back when bill was due. …
I had a fantastic experience at Steele Creek! Dermatology. The front office staff were friendly and efficient. Dr Helton was knowledgeable about my condition and took her time explaining my options. I highly recommend going here for great care!
My family and I see Dr Helton and the PA Rachelle Cronin absolutely ❤️ them and their staff! Very accommodating and I don’t feel they rush to get to the next patient. Also, they have such a gentle touch seeing my 2 year old son and 10 year …
Great experience here with Linda Ryznar and Jessica. Got me in on short notice and figured out my skin issue quickly. Spent extra time trying to find me the best prices on medication at different pharmacies. I would highly recommend them.
I was going to a different dermatologist but he is 40 minutes away. A friend recommended Dr. Helton. I saw her this week and had a full body exam. She was thorough and answered all my questions. The staff was very warm and I saw the …
Had a microneedling session with esthetician Kim. She is professional, knowledgeable, and offered several skin-enhancing options for me to choose from as someone who wants to avoid fillers. The setting is comfortable and Kim spent a lot of time with me and answered my many questions. Wonderful experience!
My granddaughter (21 months old) went to Dr. Helton for a second opinion on a diagnosis of vitiligo. As soon as we walked into the office, we knew we were in a much better place than our first doctor. The child friendly environment is only …
This place charges the same Initial Patient Visit cost ($125) for all follow ups! I went in for a 5 minute followup and was billed another $125 visit on top of the treatment cost. I told them I never been charged by dentists or optometrists …
I had a great experience from all people involved in my care. Twice I have been there Dr Helton was interested to my well being. My insurance was billed correctly and I had no issues. I would recommend this office to others.
Dr. Helton is the first dermatologist I have been to that wasn’t only knowledgeable, but also a wonderful listener with fantastic bedside manner. She took the time to listen to my concerns and offer solutions, instead of simply prescribing …
From the first call to see if there was any available appointment for my health scare until the scheduling of my follow-up after my in office procedure..I felt that the entire staff really cares about the service rendered and their …
Dr. Helton is the wonderful doctor who quickly discovered my Basal cell cancer after two other dermatologists said it was nothing of concern. She connected me with a fabulous MOHS surgeon and plastic surgeon who removed the cancer and …
My child had a procedure done in Feb 2017, my insurance paid the bill in early March. In June of this year I get a nasty call claiming I owe them money for the procedure. I explained to the lady (I think it was Cynthia) that the insurance …
My family and I have been coming to this office for almost 5 years now. The front receptionists are always friendly and helpful. They even pick up the mess my children leave behind occasionally. ( Thank you ladies! ) Dr. Helton and nursing …
I came to them with a horrible, life changing, skin condition. This was two years ago. They treated me like I was causing the problem, Excoriation disorder. I had horrible blisters popping up all over my body that turned into ulcers. To …
I have been patient since 2017, and i have impeccable experience.Love Dr Helton, Amber and all staff of this office. Everyone is very nice, helpful and efficient. Wouldn’t think of ever going anywhere else! On the top of this, they are …
Dr Helton is a smart and sincere physician whom i have been seeing for 17 years. Not only has she checked my skin for existing or possible cancer, but has helped me to think seriously about prevention. Her staff is friendly and helpful as well. She is the best!
I went to Steele Creek Dermatology for the first time last week. They were very nice. Everyone went out of their way to make sure you were okay. It was easy getting an appointment and I saw the PA, Rachelle Cronin. She was wonderful. She …
My husband and I are both patients of Dr. Helton. We had an amazing experience with our visits. In addition to Dr. Helton taking the time with us to address our questions, the office staff was very pleasant. I also appreciated Dr. Helton …
The only race in the place is white people there is no diversity in this place of business it makes me feels uncomfortable and seem like they don’t want no one there unless they upon they race you can walk in yourself and see the difference
Dr Helton my family dermatologist for twenty years or more, very knowledgeable, compassionate about her work, sincere, very connected and highly recommended. Very professional, excellent skin scoping, acceptional to small humor, great listener and gives immediately attention to general concerns.🌹😜 …
Linda Ryznar is the best. I trust her abilities 100%. Great bedside manner and a knowledgeable provider. The Billing office part of the practice needs some training. Make sure you check your EOBs as the Billing Department has been holding …
I have never posted anything like this before but felt like I needed to. The office manager Susan is very unprofessional and nasty. She will not return your calls, she has no concerns for patients and it’s all about the money. We moved …
I have been a patient at Steele Creek Dermatology since they have opened. My three year old is also a patient. The front desk girls, nurses, admin and doctors have always been amazing and welcoming. They answer all my 10374892 questions …
Both my husband and I are patients of Dr. Helton. She is very professional and absolutely pleasant! She always pay extra attention during exams and is extremely thorough, answering any questions or concerns without hesitation. Going to the …
It has been 5 years since I went to Dr. Helton for removal of keratosis on my face. For years I thought they were moles so I didn’t bother to have a doctor to look at them. For years I was so self conscious of them and there were many. As …
Place is nice along with staff. Not sure why I was charged a copay when weeks prior to scheduling my appt I called and confirmed you all deal with lymphoma removal, response was “Yes we do.” Never stated well depending on the size or let me …
After several visits to this location- it was a lot of guessing what my diagnosis was. Changed about 3 times…5 antibiotics and a steroid later- still nothing. Lots of wasted time and money. …
I was overcharged so I have a credit on my account and the billing department won’t answer the phone…ever. This office really needs to get it together.
Kim, the aesthetician at Steele Creek dermatology, is amazing!!! If you ever are looking to get something done– go to her. She does a wonderful job of making you comfortable, answering any questions you have, and going over every part of …
I have been a patient of Dr Helton’s for years. She is a knowledgeable, thorough, caring, and kind person and physician. I highly recommend her for all your dermatology needs, especially the IPL laser treatments. It has improved my skin immensely.
I went here for acne since I was a student in high school, I started dealing with hair loss 3 years ago and my dermatologist told me I was fine and it was just TE. …
Unfortunately we need to find another Dermatologist.
Like many of the workers there but the office manager is terrible. We booked an appt to have moles removed $190 insurance won’t cover per them. Suppose to have …
Dr. Helton and her staff are friendly and professional and fully attuned to the needs of their patients.
This whole procedure made such a difference in look of my face . Kim is such a blessing !
First time in here. We had a wonderful experience. All the team was so kind with us. Thank you so much
Everything was great. The front desk personnel always being kind and courteous. Dr. Helton is the best. I have been going to her for 20 years. My husband and kids go as well. She is very knowledgeable. She listens to your concerns and …
Extremely efficient and helpful staff. Dr. Cronin was very good with my teen daughter at the office visit. She and her staff were very responsive when I called for an alternate topical that was reasonably priced and covered by my insurance, resolved within 30 min of leaving a message.
Saw Linda .. first visit there. Very nice, clean office, with warm, friendly, and welcoming staff. Arrived on time and they helped me right away. Linda was empathetic, patient, thorough, and knowledgeable. She was simply exceptional.
Probably one of the best dermatologist in the Carolinas. So glad that she moved her office from Matthews to Steele Creek just for me. BrianHuey.com
Dr. Helton and her team are the best. She takes pride in her work and makes every effort to provide a natural look with her botox and fillers.
After calling this office for 3 weeks trying to get an appointment I’ve given up. I’ve called numerous times and just kept getting voicemail. I did receive 3 call backs but every time I was in the middle of a work call. They are only open …
Linda is great! I will not stop going there because I absolutely love her. The front desk people are often rude and have no sense of your time. In June, I made an appointment for September. It was canceled due to a change in her …
Steele Creek Dermatology is such a beautiful office and staffed with friendly and accommodating people. My recent experience for a skin check and some additional cosmetic work was such a positive experience! Dr. Helton has such a …
I started out as a patient in 2014 and last year after 4+ years of begging for a biopsy for my hair loss I went somewhere else. I was diagnosed with scarring alopecia which is non reversible but the earlier you receive treatment the better …
Dr. Rochelle is amazing! She was able to accomplish all that I needed in my appointment and took the time to answer all of my questions. We have been seeing her for 4 years and she is wonderful and kind! I highly recommend her dermatological services!