Stevens Disposal & Recycling is a locally owned and operated business with over 40 years of experience. We offer a variety of services such as: Trash Hauling, Recycling, Dumpster Rental, Portable Toilets, and Contractor Services. We service both commercial and residential customers in Petersburg, MI.
| Thursday | 7AM to 5PM |
| Friday | 7AM to 5PM |
| Saturday | 8 to 11:30AM |
| Sunday | Closed |
| Monday | 7AM to 5PM |
| Tuesday | 7AM to 5PM |
| Wednesday | 7AM to 5PM |
16929 Ida West Rd, Petersburg, MI 49270
Awful company with awful customer service. Phone rings for forever before they answer, then they started me out with auto payments then all of the sudden stopped, racked up my bill, charged me late penalties. I called twice and talked to …
Ridiculous service and hassle. I had to call 5-6 times to get them to pick up recycling after I had paid for 12 months in advance. Good service for 7 months then they stopped picking up. Reason they gave me was that I had not paid my …
I paid my bill this morning, and lady called me , telling me they won’t be able to pick up my trash today, which they didn’t pass on my street yet.. poor customer service
I switched from Republic to Steven’s because Steven’s had a more friendly and accommodating approach to their services. A month later, Steven’s handed my account back over to Republic with only a letter stating that nothing other than the …
I have had consistant issues from the begining. They throw my can where ever they want sometimes in the road but most of the time in the middle of the end of my drive way so I can’t even pull in when I get home from work. We are responsible …
I am extremely unhappy with my service. My quarterly bill increased from 49.50 to 75.00. I was told that the fee increase was because landfills were charging them more to dump. Unable to find another provider I went to the monroe county …
If I could give no stars I would. I watched as they threw my garbage can across my yard, due to extra bags this week. Very rude individuals to deal with. Not happy with price increase as well. Overall Terrible service.
DO NOT USE THESE GUYs
Called for 3 days to set up new services no answer only voice mail, left voice mail never a reply back. After finally setting up account they have missed 2 pick ups now, now it’s an answer the phone battle since they never pick it up
About two years ago we had Stevens, we had trash and recycling. Trash was always fine…but every week when it was recycling they would forget to grab ours. Each week I’d have to call and say, “You guys forgot to get the recycling…again.” …
Horrible customer service. Wish I could give zero stars, because this pathetic excuse for a company doesn’t deserve one star. Put trash out Thursday night for Friday pickup. Trash was not picked up Friday so it sat out all weekend. Called …
They constantly forget to pickup my recycle and try to find every excuse in the book to blame it on me. I put it out the night before and put it at the end of the driveway…..what more do you need me to do? Lady said, ” I’ll flag your …
We do not see to have a problem with them . They come every week and take residents trash out. Sometimes their office is busy , yet they always get back with us. Brittney in the office is very helpful & polite . Never have a problem with her. When a container is broken they replace it with no problems . ( Lee Villa Estates)
Terrible service! They destroyed one of my garbage cans, They last 3 out of 4 weeks did not pick up my yard waste. I live in Raisin Ridge and we have simple disposable rules to follow which I do. After this last garbage pick up date on …
08/01/2021 : The city of Tecumseh employes Steven’s for removal. Overall having recently moved to the city, they have yet to provide a decent quality level of service. They are contracted to take yard waste and if it’s not perfectly cut in …
Their trucks come barreling through my fiancee’s neighborhood at what seems like 35 mph. This on a dirt road in a quiet backwater area with pets, small children, and even a couple of disabled children who may not notice the trucks. I have …
I recently had reason to contact Stevens Disposal regarding extra tote costs, etc. I emailed them early in the morning and had a polite, professional and helpful response within hours. I emailed another question and had this response within minutes. 5 stars for customers service in general and for Josh Schlegel in particular.
This morning when the Steven’s Disposal Yard Waste Truck came by I had questions for James, the person who was picking up the yard waste. He was patient and kind and oh so helpful. He told me not to feel rushed and he answered all my …
Missed my trash pick up 2 weeks in a row. After calling the first time 3 different times they finally picked up. The second time was told they did not pick up because I had 3 small rolls of carpet I asked why hey didn’t just get bags and …
I started service on 5/5 as a new home owner. They picked up my trash that following Friday, but have missed picking up my trash every single week since and have even missed picking up on the days they were making up for missing it. It took …
I’m only leaving 1 star because I can’t leave 0. They frequently skip my house on recycling week. If you call to complain, the following week they will block your car into the driveway so you can’t leave until they’ve pulled away. Their …
Came today and took my can but didn’t take a big empty box. My garbage receptacle wasn’t even full and they just increased their prices significantly. Time to find a new service provider
We have had a good experience with the trash or rubbish pick up, but the recycling is horrible. Two weeks running needing to call everyday and getting nothing but excuses. New drivers, broken equipment, no one in the area and this is what …
Steven’s will charge you $100.00 for any missing garbage can and a $35.00 charge to deliver another one….Ridiculous….especially when it is missing due to an act of GOD. …
The Service is great, have been doing business for many years, staff on phone is very responsive and caring for my needs, I applaud the men who pick up my trash is very careful.
Great people hard worker if you go out and talk to them they will work with you and I’m always seeing them run up elderly cans even if the elder didn’t ask them to if they notice your disable they try and help you carry your cans I leave drinks out for them and they always go above and beyond for me
This company is terrible and I’m pretty sure the only 4 and 5 star reviews are relatives, employees, and friends because those reviews don’t seem to have a lot of thumbs ups. A few of the other 5 star reviews have shady generic names with …
customer for 10+ years. One week they didn’t pick up my garbage. I asked for the compensation off my next bill comparable to one week’s fee since they never came. They refused. Said it was because of the cold. I understand, just don’t …
My partner and I recently bought a house. We had to do a lot of demolition and renovation projects. Needless to say, Steven’s Disposal was nice and professional about taking care of all our really heavy contractor bags full of stuff. I love their attitude and the way they take care of us as customers! 10/10 service!
Didn’t pick up all of my trash this week, not surprised since they like throwing a wounded vets trash can in the ditch some weeks. It’s a fun struggle trying to get it out with only one leg. Shameful business and shameful employees.
horrible service. i’m the three months i was with this company there were more weeks my trash wasn’t picked up than it was. it is very hard to get ahold of anyone to fix the problem and they came up with excuses as to why they failed to …
My garbage sat at the road for over 3 weeks, because week after week they failed to pick it up. I had to call on two separate occasions to request a pick up, and finally after 3 weeks of no service they picked up my trash. There’s no …
This company continues to not pick up my trash, we have called them at least Five Times in the last Six months. If there was another game in town, I would STOP doing business with Stevens.
Their job is to pick up garbage, yet they leave half of it behind in your yard, the street, behind your car, ect.
Steven’s Disposal & Recycling has been my refuse removal service for over a year. We have been very happy with them! Pricing is reasonable. Pick up is dependable (although we have not always been as dependable putting the trash out for them …
First thing is I’ve tried to call on two different occasions (multiple calls throughout a week) to get just a quote for a roll of dumpster for a renovation project, they DO NOT answer their phone or call back after leaving a voicemail. …
In a 5 month period they raised the price 2 different times. Was paying $38 now I’m paying $66 every 3 months almost double. I put one can out front most of the time. This week they didn’t even pick it up they passed it picked up both of my neighbors though. Currently searching for new trash pick up company.
They are lousy at their job. I have had my trash, as well as several streets in Luna Pier skipped more than once and my trash was out the night before. Maybe they should stop people too lazy to do their job properly. They are PAID to pick up people’s trash, so DO YOUR JOB!!
These guys are absolutely horrible, they dum trash all over the road ad they go. They will take 15 trash cans and boxes sitting out but then the next house will leave one extra bag next to the can. There is no ryme or reason. Worst customer service ever aswell.
I’m kindly asking you to go out of business. Apparently recyclables that tell you are recyclable and from stevens published lists should be recyclable are not, in fact, recyclable.
Stevens is a horrible company, and their drivers are rude and drive like they’re days late! One of their trucks, 146, was speeding in a school zone during school hours(at least 40 or 45 in a 25) and nearly ran me off the road. They were …
Have to call multiple times to get through to a human operator. Most times you sit on hold for minutes on end to get sent to voicemail. Then when I ask if they can pick up a roll of carpet they state that it must be cut into four foot …
They always put trash can in middle of driveway have to park in road to move trash can to pull into driveway. I asked many times for them to put can back we’re they got it
Stevens has been so reliable. They always put the cans nicely to the side of our driveway and not once have they been in the ditch (an easy thing to happen given our landscape – rural). We have never had a single issue with them. My only …
I don’t understand how such a small company can be so awful, 2.3 starts currently. I put my recycling out, which is bi-weekly. And they stickered it saying “No household items allowed” unsure of what that meant I threw it back out two weeks …
What kind of business, that does all their business over the phone, doesn’t pick up the phone at 1pm on a weekday?
Driving down Mohart rd and I see the truck coming so I pulled over and stopped for them to pass. The truck did not slow down and did not move over still driving in the middle of the road I was so certain it was going to hit my car that I …
This company is ridiculous. You took the time to get out of your truck to PUSH over trash but couldn’t just throw it in the truck? Lazy workers.
I have been using this company for trash collection for several years and I love it! It’s far better than the last one I used. It’s cheaper and very dependable. I don’t understand the poor reviews from other people. Perhaps they want the yard mowed, too. I have not had one single problem with them.
Horrible customer service. Have thrown away over a dozen good, sometimes almost new trash cans. When I called to complain I was told customers often want the cans tossed. At $10 to $25 a trash can I sure didn’t….esp the new ones. No offer …
Everything everyone else said about how terrible they are is true just read the reviews. They broke 3 of my garbage cans and told me I need video proof of them breaking the cans then I can contact corprate with the video. Ironically they area trashy company.
If I could give zero stars I would. I have had so many issues with this company, but unfortunately I am stuck with them because of where I live. Twice now, they have taken all of my neighbors trash, but not mine. The first time they came …
At a time when we are all struggling to find money just to buy food, Stevens Disposal is increasing their trash collection rates by $33.00!!!!
The level of laziness is just beyond what I can say!! Please let me know if there’s a place I can upload a photo… …
Frequently, I find trash bags still at the bottom of the can after they leave. I put up with that before, but now that their fees are SKYROCKETING, I am angry.
One star is far too high of a rating for this business. They’re never on time; they skip people’s trash pickup at their leisure; their drivers are unprofessional; their customer service at the office is a joke – extremely rude and …
Changed my cam limit to the max from three without asking. Have to call monthly because do not pick up my trash.
Can’t get anyone to answer the phone to schedule special pickup. I left a roll of carpet over the top of the can no pickup. It did not weigh 50 pounds I checked. They spend more time figuring out why not to pick up.
They do trash pickup in my mobile home park they just dumped trash in the middle of the street and just left it there
RUN!! Worst sanitation company around! They are rude on the phone. They charge so much & rarely take your garbage. The workers are lazy & leave a huge mess. The customer service is rude & unprofessional. They blamed me for them not picking up the trash which is literally their job.
The are just lazy @#%$ that want to do as little as possible but take as much money from you as you can.
They never answer there phones. …
Already left a review for this company almost a year ago because I was paying for a service that I wasn’t receiving.I had to beg them to come pick up my trash every single week they would offer me a “free pick up” but the left out the part …
It’s actually pretty amazing to me that this “business” can be listed as such because in order to be seen as a business you have to actually conduct business with the people. It’s very rare for me to even get to talk to anybody when I call. …
They always forget to pick my trash up bill is paid and they haven’t picked up my trash in 2 weeks. Supposed to pick up on Wednesdays, called and said it wasn’t worth coming back out again till the next Wednesday, still didn’t pick up today. I wish there was another trash service in Tecumseh.
Rates seemed to of doubled and they have ridiculous pricing for additional pick ups. If there was another option I’d gladly go to it
My trash was missed on my regular pickup time which is Friday’s. I have called several times asking for them to come and pick it up they told me a supervisor approved them to come pick up and have it sitting on my curb. It’s been days later …
Always an excuse that they pick up all of your trash. Extremely rude when you call them, and always a different excuse for why they did pick up. Expensive, can’t wait for someone else to offer trash removal in our area.
We have regular pick because our city has a contract with them. I paid for 20, 3 foot boards to be picked up. After 4 weeks of calling and them telling me they would get them on the next trash day, I organized them and put them right next …
Monday January 2 we had more than usual garbage do to new years I had put out 96 g stevens container and a little 35 g container when I got up to grab can 96 g container was empty but 35g container laying on grass garbage bags outside of can this company is completely unprofessional I’ll be switching to republic services
Ended up late outside by 30 seconds with a single bag of trash. I was ignored and driven past when he could have easily let me toss my single bag on top of his next stops can. It takes 2 seconds to help a customer out and I guess that’s too much time :/
Extremely unreliable. Our trash would be put out the night before, everyone else on the street would have their trash removed and ours was left sitting. We once paid for a large trash pickup. It was out there the morning they said to put it …
On 9-22-2022 Steven’s roll off #74 was travelling North bound on Summit St. in Erie un-tarped and had pink household insulation blowing out of it. I called and they had their driver pull over and tarp. The assured me that someone would be …
Spoke to Morgan on the phone today and she was very unpleasant. I was calling to ask why some thing were not picked up. If I need to make arrangements that was fine I was calling and asking because items I have put out that were similar …
Good company. Reasonable prices. Let you drop off your own waste. Sometimes they don’t answer the phone immediately, but if you leave a voicemail they always call back.
One of their garbage trucks basically cut me off at a stop sign today. Visibly irritated, as anyone would be, the men on the back of the truck took it upon themselves to start waving at me, mocking me, and laughing at me. It made me so …
Used to have a 6 can pickup at $69/3 month contract. When Steven’s “bought out/transferred” from countryside disposal, our service remained the same. Now without any notice of any type, Steven’s dropped us down to a 2 can pickup and kept …
I only had the service for one quarter, and cancelled when it became apparent that I hardly filled the trash cans that I was paying to be emptied weekly. The service was always reliable and normally (though not always) they fully emptied …
Previously, we had “We Haul” trash disposal until they were bought out by Stevens (at least a few years back) so we didn’t have much choice but to use Stevens. Over the years there may have been random occasions that our trash pickup was …
This company is the worst. Know that if you hire them and invite them into your neighborhood to pick up your trash you they will now treat the neighborhood as if they own it and you are a nuisance just getting in their way. They tried to …
Can’t ever get ahold of anyone in the office and when you do, they’re extremely rude and unprofessional. Random rate increases and most of the time you don’t even get a letter or anything letting you know of the rate change. They never show …
Got a letter in the mail saying they are taking my rate of two cans ($80) to $120 because of their new truck they have that can pick up the cans! You would think having this new truck would save time, eliminating a second person for the …
We began seasonal service the beginning of June. I had a credit from the previous year so I paid $50.31 in June for June-August. At some point we realized they were not picking up our trash and Republic was. I called and made a report of …
Tuesday 11/08/2022 The Stevens yard waste driver backed right by my blue yard waste container to empty one down the street and then drove right past my bin on the way out. The driver didn’t have any reason to go the wrong way by backing …
Their contracted to a large community of mobile homes . Consistently I see them miss people’s trash cans. In order for them to come back and pick them up there is a $10 fee. Let’s think about the business in this they are picking up for …
I scheduled an extra pick up of my 2 cans and they charged me $30 for one pick up! That’s like a month worth of service for 1 pick up. The next day (fri) they didn’t pick up my trash. I called and she said she’d make sure they got it the …
Stevens Disposal is the most reliable trash service that we have had . They do their job no matter what the weather is. If they can get the truck in there they will be there to do their job. These guys rock!! This is what commitment looks …
First they change the date of pick up without any notice at all then they destroy our can and refuse pick up when we used the can they destroyed. We had unlimited pick up before and now they change it out of the blue with zero notice and …
If i could rate this company a zero star I would. I have had trash removal and pay for recycling for almost ten years now. To start the customer service is rude and unwilling to resolve issues. They told me there are driver shortages it’s …
Rating this company with 1 star is still too high in my opinion. I have been using this company for the past 2 years as we have been under contract through my corporate office. I would not recommend this company to anyone. They ignore …
Loyal customer for over a decade. Paid quarterly bill in advance, when bill arrives 62% increase without notice. 7-10 days later we get the letter of a policy change. …
We will NEVER USE or NEVER RECOMMENDED this company again. This is what they did to us. We hired this company to supply dumpsters for a home demolition we did in Deerfield, Michigan. To start things off they initially dropped our first …