We are here only because of you and for you. We are here to take care of you when you are ill. Onsite lab, warm IV fluids, medications in the office, and prescriptions for at home are just a few ways we can help you. We are here to take care of you when you are injured. We can repair your wounds, stitch your lacerations, take xrays, and splint your broken or sprained limbs. And, last but not least, we are here when you are well. Travel medicine, physicals, and immunizations are a few examples of how we can help you be your healthiest you.
| Thursday | 8AM to 7PM |
| Friday | 8AM to 7PM |
| Saturday | 9AM to 5PM |
| Sunday | 9AM to 4PM |
| Monday | 8AM to 7PM |
| Tuesday | 8AM to 7PM |
| Wednesday | 8AM to 7PM |
1919 Central Ave, Cheyenne, WY 82001
Called the day prior to show up for a COVID test for kiddo after McCormick fiasco. Made sure I got everything printed out a filled out. We showed up before opening and walked in as soon as doors were open. Still took 45 minutes before …
i needed to see a health care provider for a minor problem. i contacted stitches and they got me right in. the paperwork was minimal and my insurance was accepted. i had a good outcome also.
Love the place. All the staff are amazing and very nice. Office visit was really fast. They worked with me and made sure I was ok with the treatment plan. They answered all my questions unlike other urgent care where they don’t care and …
Great place to visit when you’re not feeling so great. I’ve been going there for years, great plans for you to make it easier when you’re not sick. And great care for when you are. Very clean and comfortable, and the staff are professional and kind.
Went on a Saturday due to a lump on my back which turned out to be a cyst. The staff was very friendly all around. The Dr. drained the cyst and bandaged me up. I was in and out in about 30 to 45 minutes. Wish I lived here because I’d go back in a heartbeat if I had any other issues.
We’ve been to Stitches several times over the last 7 years. It’s the best care when you can’t get into your own family doctor. Staff is friendly and professional. Thank you Stitches
I have been to Stitches Acute Care several times since they have opened in Cheyenne. A couple of those times ended up with hospitalizations. The providers, Dr’ s & NP’ s have always shown great knowledge and care for the patient. And most …
This place was amazing! Linda the MA/RN was amazing and so caring. Joslyn was also amazing and so great with my kids. I love the providers here every time!
The lady in the front was super friendly. But when I got to the back and had to deal with this young guy. He was stern, customer service provided from him was horrible. He talked and treated me like I was a criminal getting my piss checked …
Jen Lombardi was amazing! A great experience all around! Quick turn around for COVID testing. Polite nursing and front desk staff. I would use them again!
Stitches is the place to go! We are from out of state and I wish I had this practice and staff in my local area! From the receptionist, work up staff, NP! Great team! Quick, caring, efficient and assuring! I left here with a peace of mind after out visit with Mrs. Katherine Kopp, NP.
Great people they assist you quick and get you in and out the staff is so friendly
The doctor I met with was greatly lacking in empathy and belittled me, my treatment plans, my status of not yet having insurance, and not being established with a PCP (id been in the state less that 2 weeks after moving when I saw him). …
It was slow getting seen. There was a tv for cartoons but no way to adjust the volume for my child to hear while waiting. 😕Dr. was great! Kept it positive and was empathetic to my child. 🙂 Did not get any follow up info to take home to review. Overall it was fine experience. …
From the receptionist, to the nurses and doctors as well as the administrative staff they are always friendly, prompt and helpful. Willing to answer all my questions. I love the option of email, in house check up or tele visit options for contact.
The wait was short, front office staff was efficient and the doc I saw homed in on my problem and put me on the antibiotic I needed. I would go back.
My daughter was so sick. She was having terrible throat pain and wouldn’t drink. Katie Sanne took amazing care of her. She was so compassionate, kind, and efficient. We were in and out very quickly
I was very pleased with the service I received. We were helped promptly and everyone from the front desk to nurses were very nice. 😊 thanks …
I can’t say enough positive things about this clinic. I had an excellent expierence at Stitches Acute Care. I got a piece of foreign material jammed under my index fingernail bed. It was very painful and I didn’t want to wait for an …
We had a fantastic experience. It was by far the easiest doctors visit/urgent care visit we have ever had. We were able to check in online and were in and out in 15 minutes. We had great care and an overall great experience.
So, first – I hate going to see medical professionals. But, these folks (from the front desk to the nurse to the PA) were patient, considerate, helpful, efficient and effective. I was in and out with exactly the care I needed and the …
My provider took a lot of time to listen to my concerns and asked really thorough follow-up questions. I’ve read some people complain about the wait here. I don’t mind waiting if I get great care. …
They were very busy but extremely polite and did an excellent job of taking care of my wife and I both. I was extremely is pressed for a walk in clinic. Joslyn Thompson is a fantastic practitioner and we highly recommend
Good experience! Needed to get a Covid test on a Saturday morning so called, went to parking area and it took about 30 minutes to get checked in by phone and to have someone come and take the nasal swab. Received results early Monday morning on Labor Day.
Got my flu shot today. Quick and painless.
This was my third visit… Fast as ever, even with the healthcare industry being overwhelmed by COVID-19 needs. The nurse was awesome! And the doc took care of me quickly and without lengthy doc-splaining. (It’s like Mansplaining but more clinical.)
Bit of a wait but my provider did a great job, my diagnosis was puzzling but she persevered and figured it out for me. I thank you all for the great service and will be back again. I hope I can see my provider again though, I liked her a lot and she listened to me.
Every other time I have been in Stitches, the staff has been very friendly and any lab work done, I got a call within 24 hours including the weekend. I was in on February 12th and had blood taken. It is now February 17th and still nothing. …
I love that you can walk in to get the flu shots and you can call when you park in the parking lot for covid testing. Very friendly staff. And our shots went pretty fast for the 5 of us.
Thank you for being so kind. Seeing smiling faces helps a lot. It was amazing care, and all staff was there to help me and each other. I loved seeing the grab rally together to help one another. Thanks for the reassurance and the patients …
I went there to get a step throat test and a flu test and the only test I received was a covid test. I felt rushed to leave and I was given no medication or prescription to help my symptoms. Overall it was not a good experience
Thank you for the amazing care. Thank you for everything you have done for me. I was treated kindly and welcoming by everyone.
The staff is nice, but I was there for an entire hour. My appointment was 50 minutes ago, and people who just got here are going in before me. Like I said, nice stuff, horrible about time though. Late for so many things…
Wait time was long but understandable. However explained things for me since this was my first time getting a COVID test. Friendly and understanding staff.
Very kind, polite, and quick service!
Fast and sound service rendered. Found my burning, itchy lump in my right lower leg wasn’t what I feared. Just an insect’s sting. It was the busiest day, yet they were considerate and kind.
My issue is with billing dept. Waiting for calls back cant seem to figure out why I two bills that was paid. Yet keep getting them in mail. The website dont work 800 number dont answer if you press one to leave message it hangs up. Called …
I would not recommend this urgent care. Especially if you’re going for your child.
The check in staff is nice and very helpful, however the PA I saw when I took my …
Overall a good visit. Doctor was great. Had an issue with the wait time & the order people were called back. I came in there was 3 people, 4 more individuals showed up. Those 4 we’re seen before the 3 that were there 45 minutes waiting already.
This is my go to when I need medical attention quickly. They are freaking amazing! They are kind, professional, clean, and they actually care about you. I can’t say enough good about them. I’ve been there for illness and for stitches from a dog bite, and each time I have had over the top medical attention.
Went in for specific symptoms. Unfortunately this place is only hunting COVID cases. Rather than treat me, they drilled me on symptoms only related to COVID. When I answered no to all their COVID questions they ultimately said they didn’t …
Very quick and professional service. Quick is important to me when I am not feeling well.
Stitches provided excellent care. Not only did she have three fly the whole family had she had an ear infection that she does not know how to articulate. After one dose of medication for both it is helping so much. Awesome awesome
My husband and I were there today for a covid test we needed for travel and everyone was do nice and helpful. We really appreciate how well we were taken care of
This place is terrible. No one answers the phone. You set up an appt,. Its an hour after your appointment before you get in a room, to sit in that room for another hour and be ignored. I’ve been here for 2 + hours and still haven’t seen a medical “professional”
The staff was all very friendly! Wait time was short (maybe because it wasn’t busy). But I so appreciated Katie listening to me, and then treating me with antibiotics very quickly as I was headed out of the country the next day!
poor Customer service receptionist was very rude only cared about payment for my Covid test just a very hateful person I won’t be returning
The care provided by the medical staff is amazing! Thoughtful, they listen and treat aggressively so that you recover quickly. I highly recommend you use the Zip Pass. Unfortunately I didn’t & was irritated to see others go ahead of …
I love stitches and I refuse to take my kids anywhere else. They are fast, knowledgeable, and understanding. They have treated all my kids since they opened and I simply love their providers and nurses. I will not settle for mediocre medical care for my kids and that is all Chryenne had till Stitches opened.
I came in feeling horrible! The front desk staff was helpful and quick. I waited no longer than 20 minutes and was seen by two nurses right away. The Doc was quick to follow and was prompt and professional. Won’t go anywhere else in town.
Dr.’s need to actually do their job. I have been in 3 times for the same cough and they dont even examine me. They ask what I think it is then write me a prescription, I could have done that over the phone. Patient care should be their first priority no matter what.
The whole staff, including front desk were very nice. I appreciated that. The doctor seemed to really care.
I went there for the first time recently. l’ll spare the details but at one point during the exam I was expecting them to conclude and send me home with only advice. Instead they took another half hour to completely fix me. I highly recommend their thorough, expert service. Thanks docs.
So thankful for Joslyn Thompson, she helped with my respiratory infection and laryngitis. Felt better within 24 hours after Augmentin and Steroids. Thank you Joslyn! Julie R : )
Didn’t even feel the shot. I was a little sore in my arm for 2 days tops.
I’ve had MANY vaccinations since I was born on a military base and was this is one of the easiest & nicest vaccinations I’ve had a long time.
First off, don’t get me wrong the front desk was great! The Dr wasn’t bad but I’ve had to call in 2-3 just to see if they sent my prescription to Walgreens! As I sit here in pain and they can’t get it over fast enough!
They were very caring when I went there, very sick with a fever and a cough. I tested positive for Covid-19 and had pneumonia as well. They have also been very helpful with my subsequent care for the lingering cough. Their location is in a …
They were very unprofessional and made many mistakes including the loss of testing and results. They make you feel unwelcome and like an inconvenience. I would definitely not recommend them to anyone. If you need to be taken care of for any reason please I urge you to find a better place.
What can I say, used the “zip pass” appointments at 9:45 and at 10:00 to have tests done. After arriving I was told oh we don’t honor those anymore. They were morning appointments, there was only one person in the waiting area. 1!!! After …
The staff is friendly and check in is easy. The assistants and Kate are wonderful! They are kind and caring and do their jobs well! I was seen shortly after I arrived and they were able to answer my questions and form a treatment plan. Thank you!
Katie Sanne, DNP, and the nursing staff were amazing! Katie is very knowledgeable, thorough and she listened to my concerns. Such a great experience compared to most that I’ve had in this town. Keep up the good work, your awesomeness does not go unnoticed.
Don’t go here to get covid testing it’s a 3 hour wait. It’s a joke. Instead of them just coming out to your car to do the swab they actually make you get seen by the provider. Just a ploy to get more money. When your not feeling good 3 hours is ridiculous and uncalled for.
The ease of scheduling an appointment was great; however, the cost of the visit for a common cold was outrageous. I was charged nearly $400 for two visits that in total lasted less than 20 minutes. I called the office to inquire about …
As busy as the clinic was last evening everyone I encountered were very professional and attentive. MA Lindzey started my IV and as dehydrated as I was she found a good vein right off and stuck me only 1 time which is rare for me. Thank you for being there. Sunny.
I have used Stitches three times for COVID testing this year. Overall, the experience has been very good. I deducted a star only because, depending on the day, the staff member that answers the phone is not always the friendliest and some …
Went to get the drive up Covid test and called about 6 times with no answer, the parking lot wasn’t super busy. Seen them admit someone for a covid test without a mask. My mom went in to see what was the deal and the girl inside was …
Went into the parking lot on a Saturday for a Covid test for a noon appointment. Called repeatedly as instructed and phone was never answered. Flagged down attendant in parking lot and explained my situation; he took down my name and phone, …
500 for a covid test I didn’t even enter the building for. No call or email with the results ever. Rude and Horible staff that refused to try to bill my insurance and told me I needed to pay in full test results nearly 3 weeks after the test. Just go to walgreens
Had to get my teen tested for Covid. Had to wait in parking lot and call. Was hung up on two times and wouldn’t test son. Had to go home and drive back. The second time back got a friendly person that took my son’s information and he …
We showed up on a Sunday, not knowing they closed at 4. Just a few minutes before 4, just to get flu shots. The woman at the front desk was very nice and welcoming and so were the nurses. Except one she let it be known that she was mad and we weren’t welcome. That’s the only time we have ever felt that way there.
We come here on the weekends or when our kid’s doctors do not have appointments available for acute care. …
Oldest has the flu, so we went in to get each of us swabbed. Oldest had the flu, everyone else did not. We were each charged for an office visit, so the total ran over 700 bucks. Nice to donate to the doctors office when I am in fact not …
I have only been out of the hospital for a few weeks, after suffering from a bad case of pneumonia. I called ahead and confirmed they had x-ray capabilities, which they did. I headed in and had to wait just seconds in the check-in area, …
Very friendly staff & Caregivers, I was a new patient & only had 2 short forms to fill out also waited less than 5 minutes to be seen. They were extremely thorough doing several tests to make sure they caught everything. Hands down the best “Doc in a Box” facility in Cheyenne, and LESS than half the cost of the others.
They were wonderful to me. They didnt have a room available right away but, I was in a lot of pain with an on going migraine and they put me in a dark room until they could care for me. I appreciated that. They also stayed open until I had …
Horrible service!! Was not listened to by provider. Was told to get a covid test which i knew i was not covid. Got tested it was neg called back as was instructed to and no call back. Called again this time asked if i should just come …
Everyone was very nice and got in and out very quick
Front desk employees are Rude and not very knowledgeable of services offered. It’s not called by the first to check in first to be seen for non urgent matters like walk in clinics should be.
This was the best experience I have ever had with urgent/walkin care. Everyone was professional and friendly. It was the FASTEST SERVICE I HAVE RECEIVED. The place is clean and a warm environment. Sometimes medical places can be cold and …
I was passing through Cheyenne on my way to Utah. Started feeling symptoms of a UTI and saw this location on the internet. They were friendly, quick and extremely professional. I was in and out in 25 mins and on my way 1/2 mile down the street to pick up prescription. Thank you VERY MUCH!
I wasn’t even seen was in the parking lot calling to get tested for covid and the receptionist Ashley had such a bad attitude! I’m In the medical field and have never heard such rude disrespect for patient’s in my career, no need for that! Went elsewhere and was treated way better.
I had to bring in my granddaughter as the whole family was sick. The dr was great with her and she was on the mend quickly! Thanks for being so
Kind to her Grammy …
I really do like stitches for last minute medical needs. They are always very friendly at the counter. The inside is always VERY clean. I don’t think I’ve ever been in there with the place looking nasty. They offer free water while you …
Got me right away. Treated me great. Thank you
I had an appointment scheduled days in advance and they had me wait two hours till I finally approached the front desk to reschedule the appointment and then the lady was like, “Well they’re ready for you now if you just want to go back.” …
Was in and out in a timely manner. Very friend staff
Stitches Acute Care is not the closest care option from our house so I often don’t want to go there for care. However, they’ve done such a good job the last few times I’ve been and the other Urgent Cares have been terrible that now it’s the only care center I wish to go to and take my family to.
I was able to get in and get tested in a timely manner. Lisa Western is always delightful when I have to come in. Kacee, medical assistant, did a great job as well.
i came here on august 23rd to get a 72-hour pcr test for travel. the results came back quickly, but the paper they gave me did not have the date and time that the test was collected, which was absolutely necessary for travel to another …
Was checked and seen very quickly. Thank you BestMed team for great service and care.
Got me in quickly, answered my questions thoroughly, and provided excellent service.
They were great, I feel better already!!!
I was in and out in half hour. No waiting. Nurse practitioner was great.
After making inappropriate comments about my pregnancy size, NP prescribed me an unsafe antibiotic. Literally states on the package “UNSAFE FOR PREGNANCY” pharmacist researched it and refused to give it to me which I was so grateful for. Won’t be going back.
So glad that Stitches made a vaccination available to me. Very professional staff, safe environment, and speedy operation. Stitches is also very active in the Cheyenne community–good people doing great things. …
Once it was my turn to see the doctor, she took the time needed to listen to my current symptoms and medical history to understand what meds I really needed that would help me get past my illness.
Great job, highly recommend!
I came in because of an anxiety attack the staff treated me very well they were very knowledgeable would definitely recommend going there their staff is great 😃 …
I went in to get a covid test, came back negative… I called later to ask if I could get an antibiotic. The receptionist did not ask for my name or any of my info.. she said “we don’t give those for covid.” I said, I know but it came back …
They get you in and out fast which is nice. However the only friendly person was the nurse getting my vitals. I spent more time filling out paperwork than I did with the doctor and they were NOT busy. At the end my reason for going in was not solved. $40.- copay waisted. I definitely won’t go back!
Each person was welcoming, caring, kind and professional. We were greeted within seconds, seen within five minutes and treated promptly. …
Pretty upset that they would send over such an expensive proscription to get filled and was very rude when I called to ask for an alternative that didn’t cost so much. Definitely will not use these guys again unless it is very last resort.
Loved Dr. Nicole. So very sweet and professional!
Helped me out with my back injury and showed me some stretching exercises.
I’ll probably avoid coming here again- I was in and out within 20 minutes, was told they couldn’t do anything to help me, and somehow, after insurance I end up with a 75$ bill. For what? Having my vitals checked?… For not even 5 minutes …
I went in for a deep laceration above and on my eye due to a seizure and the staff there took such great care of me. They made sure I was ok after they stitched me up. They were very professional and caring. Update: I had to go in yesterday …
My daughter and I both were super sick and I wanted to see if it was just a cold or we came down with the dang flu so I called before coming in and asked if they took my insurance, lady on the phone was super nice. We came in and filled out …
We absolutely love Stitches! The staff is amazing – always so friendly and takes time to understand your symptoms and explain your treatment plan thoroughly. My 6 yr old always requests to see Dr. Desirae (her favorite nurse) when she needs to go to the doctor. They are always fast too! I would recommend this Urgent Care to anyone!!!
Walked into Stitches early in the morning and observed quite a few people waiting to be seen. i checked their website and noticed they have online check in, so you can come in at your sceduled time and skip the waiting room. We gave it a …
Me and my child got hurt about 5 weeks ago on a treadmill and one of the techs or assistants there named Bruno was extremely helpful with taking care of us and he was very patient and gentle with my child and continued to keep her calm while treating her scrapes and bruises.
8:30 am, I was see quickly. I was asked where my Rx was to be sent. At 4 pm I went to pick up my Rx, but they had no record. …
I had high hopes that this business would be a 5-star but unfortunately they fell way short. Pros – they were pretty quick to get us in and they were overall friendly. Cons – terrible communication, violated HIPPA more than once, and lacked …
Don’t bother coming here to get labs done! After waiting 45 minutes in the waiting room, we were finally brought back and THEN told we have to “wait” for a Doctor……we have an order from a doctor but I guess that has to be verified from another doctor. Go to labcorp, it’s a much easier process. 🤬 …
My experience was exceptional. I am from out of State and ill. I was warmly greeted with a brief explanation of what was needed to register me and the reason I needed to be seen. I was taken into exam room after a very brief wait. …
Front Desk was not very nice. Really rude her name was Brenda. Wating room was full. Made me look Iike I could not afford to pay for a sports physical. . I have taken all my children for sports phyicals at stitches. Have always paid for …
I needed to get tested for covid-19. I called, went in got the deep nasal and the quick nasal swab. I had my results within 15 minutes. The deep swab was sent off to State lab. Staff was kind courteous and professional. …
They were really kind and wanted make sure me and my dad git what we needed. The only thing they forgot was to tell my dad how long he need to take his medication. It was easy for him to find out.
Friendly people, very clean and overall a good experience when I was there. Only reason for 3 stars is that I spent maybe 10 minutes there only to have the PA tell me I needed to go to the ER. Despite, that I still owed over $200 after …
The staff was so comforting and kind, as well as efficient and effective. I felt like they cared about obtaining a good history to provide a complete accurate diagnosis. We didn’t have to worry about paying for unnecessary tests or a high …
Walked in no appointment,was seen very quickly.Everyone was polite , courteous and professional, I left totally satisfied with the care I received.
Quick and professional. Were able to to got me the Rx I needed.
Just recieved my 2nd Covid vaccine dose today. I’m very prone to anxiety attacks and that is exactly what happened after I received my 2nd shot. Lindsey was an excellent nurse, she reassured me that I was going to be fine through my panic …
You guys are always awesome, every time I needed you and quick diagnosis which I appreciate.
The PA that took care of me was kind and made me feel important. He listened to my symptoms and was thorough. I registered online and it was an easy check in and I was seen at the time I had chosen.
I’m from out of state when I encountered a need to be seen for an acute issue. With it being so close to the holiday I didn’t want to waste another day in hopes of my issue clearing up or not clearing up on its own. Thankfully my daughter …
After having a terrible experience with an urgent care off of College Drive that I won’t name here, my mother came here to get her care. Not only did they answer their phone, but they promptly and professionally got her the care she needed. …
My husband and I went in for the rapid covid test because my husband had symptoms. We were registered online and supposed to be seen at 10-10:15 a.m. Didn’t get seen until more than an hour later. Then the person administering the test was …
I have had the pleasure of working with the wonderful medical team at Stitches multiple times now regarding my children’s care. I have actually preferred coming here due to their great patient care and knowledge of proper treatment, over …
Very glad to see they have the Occupation Health in a different area than the regular patients. It was so fast and easy to do a drug screen and not have to wait for an hour behind medical patients. Wish more places were set up like that.
Staff was awesome got me in fast cris and gordon were awesome and front desk dont know her name was awesome to thanks for having a place like this
Stitches was safe, efficient and utilized their technology well. It was fast and easy to sign in online. Using my phone I uploaded my insurance card and ID. It took about 5 minutes to get through by phone when I arrived. After a short wait …
Very impressed with this office. Staff was very friendly. The wait was about 10 minutes so not long. The clinic was a clean and quiet environment. My son was seen by Katie Sanne, she was super friendly and professional. She listened to my …
Very caring, and very professional. I received excellent care. Thank you so much
I know these times are crazy, however I followed all the processes by checking in and accepting the time that was available online and showing up 10 minutes early as requested, however after 30 minutes I walked in and was told it would be …
I was able to check in prior to arriving. I did not wait more than 5 minutes to see a provider. Joslin was great. She was not rushed, she listened to my issue and genuinely cared. She also said she would be available if I had issues later …
Very professional 100%. Fast intake, friendly atmosphere. Double ear infection first time there. I will be returning in the future 5 STARS!
Efficient and courteous care is the hallmark of Best Med Urgent Care.
Saturday morning playing at the playground and my four-year-old falls and hits her head. Instantly I knew it needed stitches, so I Googled urgent cares. I decided to come to stitches Acute Care Center. I called them up along the way and …
Came in for covid testing today, was an absolutely horrible experience. They told me I could get tested from the car over the phone then when I got there they said nope had to see a provider, I left. They weren’t about to let the money go …
We have had to visit Stitches in Cheyenne 3 times in past 3 weeks unfortunately due possible exposures. However each time their staff have have been so kind, professional, & caring. The first time one child was possibly exposed at work and …
At work right before I clocked in I got a very sharp pain in my stomach that went into my lower chest, I called and the woman who picked up the phone was very reclusive in conversation as I was explaining my situation. She responded with …
I was extremely impressed with my visit to Nova Health Urgent Care. The entire process, from check-in to visiting with a provider was efficient, professional, and everyone was very kind and friendly. I highly recommend this facility and will use them again in the future.
Stitches Acute Care Center is by far the least expensive and most logical place to visit. They are great for those of us who need a primary care doctor monthly. With a low monthly fee that cost less than one x-ray by an ER. It’s definitely a cheaper and less stressful place for non evasive medical attention. And the staff is awesome!
They were very efficient in getting you seen. And very friendly I would recommend.
I’ll start by saying that staff were friendly and I was helped to the exam room quickly, however, that was not enough for a good recommendation because I have serious safety concerns with this place. I came in for high fever, general …
thank you very much every person there was very kind and helpful happy new year
You guys helped me out when another urgent care declined me. My nurse and doctor were also incredibly caring and understanding. I will recommend your businesses to my boss and all of our future urgent care needs!
Thank you!
I am so grateful for the PA that saw me, Lisa. She took my concerns and my symptoms seriously, and didn’t write me off like multiple other doctors have in the past. We are awaiting results on some things, but I still feel better than I did when I went in.
Awesome doctors and nurses, they know how to treat everyone with respect and kindness and they do their job awesomely.
Went in for a covid test for my boyfriend, me, and his sister. They told us it would be an hour and a half wait and we had to fill out paperwork online so we left. Called later that day to ask how to make an appointment, was told that I can …
Took my son in for an appointment didn’t even test him really and doctor came unprepared didn’t even know if he was suppose to be in our room or not waited an hour to be seen after doing zip pass for appointment. Doctor came in without …
Made a visit to this urgent care on 08/20/21. I experienced nothing but excellent and efficient care. All staff were professional and caring. In and out within 60 mins. Initial test results received in <1hr. Secondary results in just over 24hrs. Thank you, Stiches staff for all your hard work each and every day.
Very friendly staff and clean environment. I like the way they handle people that are in need of a covid test. Covid test are free here, and compared to Laramie county hospital is more affordable. Cause at the hospital it’s like $98 for the …
I’ve been here 3-4 times now for a Covid test, they are always so kind whether it’s on the phone or in-person. Never had a bad experience! The office and facility are always very clean. The only downside was that the online reservation …
I had a good experience here getting tested for Covid-19. The receptionist was super friendly and kind, even though they looked understaffed and very busy. I like that they give you an estimated wait time and allow you to wait in the car or …
Pulled in at 745, waited until closer to 8 to call, No one answers the phones unless you call more than once, staff is ignorant and arrogant and DOES NOT LISTEN, had to repeat myself several times after being left on hold for 15 minutes, …
What’s the point of allowing your patients to make an ‘online appointment’ if you guys ‘aren’t honoring appointments’ because there is *always an hour and half wait….?? Also, there is a major issue with your online registration process …
My experience w Stitches was pleasant. The office personnel was professional and proficient. My treatment was accurate and timely. Overall an exceptionally better experience than Cheyenne Regional Medical Center. Good day
AVOID THIS PLACE AT ALL COSTS IF PREGNANT!
Went in for a non Covid related issue at 38 weeks pregnant. Not only was the vaccine shoved down my throat by the PA, but he also decided to remind me of the …
They were very professional and helped me with my issue. The staff was very knowledgeable and took the time to address my problem to make sure they took the proper course of action to solve it. Scheduling an appointment was easy and I was …
I actually never was seen by a doctor, I made an appointment online for 12:15pm showed up 15 minutes early. They let me know they were running 2 hours behind schedule. I waited the 2 hours and never got called back so I went home. Around …
Don’t go unless you are just looking to get covid tested. I came in knowing I was negative and all they did was test me for covid and send me out the door. I really thought they would help but after I called they asked me to come back in …
Exemplary staff. Each person I dealt with was incredibly friendly, helpful, and efficient. I especially would like to thank Karen. She’s a major asset to the company and an absolute pleasure to speak to. Thank you everyone. This town is lucky to have you. Please keep it up.
What is the purpose of the Zip Pass if it isn’t honored? I showed up 10 minutes prior to my appointment time, told it would be a 30 minute wait, and proceeded to wait for another 1.5 hours. I understand everyone is overwhelmed, but the …
Stand up gals that work there! I had pinkeye in both eyes and flu a they took good care of us here I would recommend for kids as well. I had a 3yr old diabetic with pinkeye with me. Super nice staff employed here!
The two times I have come here to do a COVID-19 test for my kids they never call back with the results. My kids have Medicaid and the first time, I had to stalk them after the three days passed. The second time they only called me to give …
The staff here is very unfriendly. Jennifer has no personality and acts as if she does not want to be where she chose to be employed. The clinic is highly unorganized. Took three times for them to draw blood on me. And get this: they didn’t …
Seemed capable and knowledgeable – receptionist wasn’t very friendly – didn’t seem to enjoy her job much.
Dr. Smith was great. She was very thorough. The staff was kind and welcoming.
I understand everyone is short staffed and I’m not the person to write public reviews but today 11-13-21 has been the worst experience ever. I made an appoint in their system for 3pm. Check in and was told to wait 50 minutes in the parking …
Great place, great care, great doctors! Horrible wait though. But I think that’s just a sign of our current times. They called me when we could come in but the 45 minute quoted time turned into 1 hour 20 minutes. And for a 5 year old that’s …
Expect a bill even after they say your paid in full. Then they say they sent your prescription to the pharmacy, they didn’t. You call to ask for your prescription they say they forgot and then they send it to the wrong pharmacy
Beyond thankful for the all the staff! The checkin was seamless, staff was happy and the both nurse and doctor listened and provided the best care quickly! In and out in 1 hr with a few laugh’s in between.
STILL waiting for my covid results back from 3 months ago. Never got a call or a text.
Was there yesterday, they did NOTHING for me and is probaly going to mail me a …
Staff was very efficient and professional – I had a wonderful experience and would recommend this place.
I have never felt so disregarded as a patient in my life and I don’t know why I continue coming to this clinic. I will no longer go here anymore, however. I felt like I was being rushed out the door when they weren’t busy at all. The …
Easy to use check in system online which expedited the check in process when I arrived. Everyone was very friendly and I appreciated how well the nurse and PA listened to me so we could get me well again.
They don’t appointments over phone. Have to do online. They did rapid strep, flu and covid test . But left with out diagnosis. It wasn’t a doctor either but a PA with doctor in her ear. She didn’t listen that I been taking advil and not …
You all where amazingly heart warming and made me feel very safe and exceptionally cared for thank you all very much for taking such good care for me and your other patients.
Doctors and nurses were freidly. Listened to what I said.gave me excellent care.
The receptionist was absolutely amazing but the nurse and doctor were not my favorite. I asked for “all the tests” and they only tested me for covid and influenza which both came out negative. I was prescribed azithromycin after being told …
Very helpful and quick. The staff made sure to take great care to my sick toddler. They were very patient and helped answer many questions.
We loved the provider we saw and that there was virtually no wait time! This was also the only clinic of 3 we visited that day that would do a preoperative physical on my son.
The provider listened to my concerns and treated me quickly and professionally.
Everyone was friendly helpful. Got in thinking it was going to be an hour and a half wait and it was only half an hour!!!
Went with my fiancee to have her checked out. I asked how much a checkup is just in case. They said without insurance I could get it covered under “COVID relief” or something along the lines. I now have a $500 bill that they have said they …
Care was great and fast, however, I never received results from my son’s x-ray or MRI. I called multiple times to get in contact with the clinic but no one answers and there is not a voice-mail. I ended up just getting the report from CRMC …
The nurse who was supposed to get my 3 year old daughters height and weight was very rude, not understanding that my daughter was scared just by being there. The doctor was very nice though.
They were efficient, friendly, made me feel relaxed. I will definitely go there again if I get sick.
They have been my go to place since I moved here 7 yrs. ago. There has never been one time that I was not treated with expert attention and care.
Cgm
They were quick and efficient! The doctor helped so much!
This is the best urgent care facility I’ve ever been to. The staff were pleasant, helpful, and kind to me. The doctor I saw was terrific and explained everything and saw to it that I received the further necessary treatment I needed. The next time I need urgent care, I’m returning to this facility.
They were quick, kind and offered follow up care should I require it. Thank you
Found most of the staff to be helpful and friendly
Though I was short on cash, they accepted the $25 I had and got me right in
No major wait or hassle …
These people are wonderful! I have foster kids that need seen from time to time and staff, nurses and doctors are so kind and tender to their patients.
Fast and efficient. Wonderful care. Very clean and super nice people.
Came in on a Sunday afternoon, and everybody was nice and easy to deal with. I was assessed quickly and they followed up with me later in the evening.
Got in guickly, taken care of and on the way to pick up prescriptions. Thank you so much! Feeling better today!
Thanks for getting us in, x rayed and examined and out, so quickly! Kiddo ended up getting seen by orthopedic and casted 30 min later and we are all set! Impressive service!
Took us in immediately even though they were about to close. They did a very great job. We received great treatment. Highly recommend them.
I took my daughter and myself to nextcare for a covid test on Saturday. And the receptionist Brenda was so rude. Rude tone, rude facial expressions and rude responses. Since we didn’t have insurance she said they would have to charge 100 …
Very nice,professional,clean environment. Friendly helpful staff. In and out in a timely manner.
Only waited 10 minutes after checking in to see the nurse practitioner. Since I tested positive for Covid I had my paxlovid prescription in my hand one hour later.
Everyone was super nice and we barely had to wait to be seen. And I also liked that we were able to wait in the waiting room unlike Nextcare Urgent Care were you have to wait in your car for 2 hours past your scheduled visit. I will be coming to you guys for now on. THANK YOU!!!
Alex at the front desk was very patient and answered all my questions. The Dr. listened to my concerns and had me in and out quickly 🙂
The lady we saw there was amazing. She listened to all of my concerns and got us checked out quickly and efficiently.
The staff is nice! The wait is horrible. Took my daughter there and was told it’d be a few minutes it took over an HOUR to be seen.
Thank you for being there for your patients. I’ve always had a great experience with your providers, nurses and front desk staff!
I was seen promptly. My provider was friendly and professional. I felt that I was listened to and my concerns addressed. I was pleased with my care.
Everyone was friendly. Worked with. Abby, Mez, Arianna, & Sheree. Clean facility. Well organized. Helpful. Great customer service. Thank you for the pleasant visit.
All staff I interacted with were kind and patient. I thank everyone at your facility for the great service! It was great to check in online, be in mind they are a walk in still and they remind you. Be patient with everyone during these times! Thanks BestMed!
I was in room for 5 mins I told them what was going on and all they did was test me for covid and the flu. no medication no nothing. Definitely don’t go there if you’re sick. They won’t help.
Tucker, Mez, and Sheree were outstanding and very helpful. We will be definitely be back next year for our annual Fit test and exams.
Updated June 1, 2018
I took a star away because of the strong smell of perfume. No one else is here …
I was in excruciating pain from a kidney infection when I came in. The staff was very accommodating and got me in and out very quickly and called in my prescription right away. Excellent staff, excellent care!
Everyone was exceptional from the front of the house staff to the back. Always treated well and in a timely manner. Nice to have a place in cheyenne full of friendly faces who care.
They listened to me about my symptoms. Could check ears, nose and throat. It was all pretty thorough.
I was having severe neck pain and couldn’t get in to my primary DR. I was able to get in with Christopher Morgan at urgent care, they did X-rays and gave me a shot of pain meds and a few prescriptions. Feeling relief today. Thanks for …
Traveling while visiting family in town so was a relief to find a friendly, helpful, efficient AND affordable clinic. It was easy to get in, seen, diagnosed and prescription ordered to the pharmacy of my choice.
My experience at Stiches was very good. The Staff and doctor were friendly, helpful and quick. If I can’t get in to my primary care provider then I’ll go back to Stiches.
Kasee, our MA was very caring and thorough. Brittany, the PA was wonderful. She listened to my concerns and helped me start a game plan. Glad Best Med is in our community.
My wife went in with major back pain. We didn’t even see a doctor but instead was visited by a doctors assistant. They charged us $100 before they would even see her. When the assistant came in he gave her a list of possibilities as to why …
Was seen for positive COVID test receptionist was very unfriendly and no attentive at all. I asked for a doctors note and was given a note with my name and DOB with my time off and return time was left blank. …
I had a wood sliver underneath my thumb nail. The provider was able to remove it without removing part of the nail. After it was removed I did not have pain, just some soreness. I was very pleased.
I’ve done employment drug testing at a couple of locations in town and I sincerely appreciate how professional and efficient the staff here are. I’ve never felt uncomfortable during the screening process. And I’ve always been able to walk right in during business hours.
This is the best urgent care facility! The staff were pleasant, helpful, and kind to me. They didn’t act like I was bothering them.
Doctor Courtney Gordon was fabulous and very caring. She explained everything …
Staff was really helpful and fast. The copay was really low which was also helpful. This will be my clinic of choice for now on
There was relatively no waiting and they got me in right away to see the doctor. Everyone was professional and I received the diagnosis fairly quick and medication was sent to the pharmacy.
Absolute joke of a clinic. They “turned off” the online checkin permanently. Call and am told zero wait, arrive and there are 5 patients ahead of me. My drive was less than five minutes. Never ever going back.
Waited forever in the doctors office. Really hard when I have too toddlers and one is in pain. When we finally show the doctor he wasn’t very professional. He spent more time telling me about his personal stories than actually looking at my …
I dropped in 5 minutes till closing with my daughter. Paid $150 for dermabond, shouldn’t have second guessed myself and glued it myself with Superglue Gel product. Service was acceptable but not outstanding.
Staff was very caring and I am very appreciative of the Doctor’s care during my visit. She was prompt in ordering tests and made sure I was comfortable during my visit and with the pain I was experiencing.
Took my kiddo in for ear pain, congestion, cough and fevers x 5 days. Saw Joslyn Thompson and she was not great. They (and I admittedly) forgot to administer the lab tests that they were going to do. They specifically asked me if I wanted …
The visit itself was great I was seen by Joslyn Thompson on 9/26/2022 I got in fast. The problem came after the visit when I went to the pharmacy and found out that the medication I was prescribed gabapentin er was not covered by my …
Got me in asap, providers were knowledgeable and efficient while being through. Sent in prescriptions very quick. Very impressed and would highly recommend!
I will never ever come back here. I took my one year old in for a case of hand foot and mouth and they strep tested him and treated him for a fungal infection. If you don’t know what it is or what you’re doing don’t practice on peoples …
I went there Sunday September 25th because of my stomach being upset and not being able to eat. Also because I could hardly keep my eyes open.
All they did was check my vitals, give me a shot for my upset stomach and put an …
Return to work note. $250. They won’t even send you a paper bill, just some text that says pay us. Tried to call their billing department to sort out Insurance billing code. So far I have spent 30 minutes on hold, still on hold.
The rn prescribed an antibiotic knowing I was allergic to penicillin. The pharmacist at the drug store said this antibiotic has had adverse reactions in 6 percent of users. I thought it must not be bad if prescribed by BestMed. I had a …
Went to get medical help today and did not receive any at all. I have been sick for 5 days now and taken 2 at home COVID tests two days apart. Both tests were negative. I understand the home test are not the best, but Instead of actually …
My PA at Healthworks said if I couldn’t get an appointment the next morning, I should go to urgent care!
I did, I was still filling out paperwork when I got called back. Took temp.,BP, …
The staff are professional and friendly. I called for an appointment and was seen shortly after signing in. I’ve been to a couple other Urgent Care facilities in the area and had the best experience at BestMed! I highly recommend BestMed Urgent Care.
I originally deleted my review after my appointment yesterday but the more I think about it people should think twice before coming here. I was treated very poorly by one of the nurses yesterday. I ended up having bronchitis and could …
Staff are friendly and efficient! New patient registration is done mostly online, so a little quicker than filling out a stack of paperwork. I have yet to have a wait longer than a few minutes.
We both went in because we had taken a home covid test. The care provided was the exact same down to the prescription. Yet when the bill arrived one was about 100 dollars more than the other. I’ve now spoken to billing on 4 occasions and …
Very speedy and thorough. Place is clean. I didn’t like leaving my credit card number on a separate paper after paying my deductible and showing my state insurance card in case they didn’t charge enough. That is worrisome to me. Otherwise very efficient.
I regularly go here. Always a good experience. They’re attentive and take you seriously. Only gets busy during severe viral outbreaks. But during normal days, I’ve never waited longer than 20 min.
Care given was excellent. My problem has to do with billing. I had a bill for myself and one for my wife. Went to pay these two bill at the same time. They were unable to do both bills with one transaction. Had to do two different …
Came in for my yearly DOT physical and the staff there is just wonderful! Very very professional but makes you feel at ease. I would highly recommend anybody needing any kind of a physical or urgent Care to go visit best med
Overall it was a good visit. The receptionists failed miserably by not acknowledging the customers upon arrival. Two people walked out while I was there. That gives you an idea of the wait. Even if your busy, you can make eye contact …
I would give this a 5 star if they had sent in my husband’s prescriptions before his surgery so he already had them at home when he was done. Instead we were scrambling to find a pharmacy to fill it and still be open by the time we get …
Made an appointment yesterday for my sore throat that’s been bothering me all week. This place is simply amazing. I went here about 5-6 years ago and you couldn’t even tell it’s the same place. The staff are the most friendly staff I’ve met …