Stonesprings Hospital Center

Hospital, StoneSprings Hospital Center

StoneSprings Hospital Center is Loudoun County’s first new hospital in 100 years.

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Stonesprings Hospital Center Reviews ( 250 )

  1. The Labor and Delivery department of Stone Springs is amazing. The nurses are all kind and caring, and helped me feel seen and heard as a new mom. They encouraged me when I was struggling, and provided high quality care through my entire …

  2. **Update** Do NOT go here for anything you need done. They recommend unnecessary procedures that provide no results and can’t give an explanation of why it was required initially. Then they send you an astronomical invoice. I received a …

  3. Beware, DO NOT visit this place!!! I took my son to this place for a sports related minor injury. My son walked into the hospital and all we needed was an X-Ray. They billed me for ER services for an amount close to $3000, not including the …

  4. I had the flexibility to choose between Loudoun Hospital, Reston Hospital and Stone Springs hospital to deliver my second baby. I had my first child at Reston Hospital where I received great labor and delivery care even though the …

  5. I had not heard of StoneSprings until my obstetrician recommended it for my cesarean. The hospital where I was originally going to deliver was full on the date that I really wanted and I had been waitlisted. I toured StoneSprings with my …

  6. I would like to thank the Surgical Department for all their care for my procedure on 5/17. They were very professional and very caring! I was in a lot of pain after the procedure and I appreciate the care I received. I could tell they really cared!!! Thanks Olga, Skip, Angela, Susan and the OR team!

  7. Gave birth to my first child here. The nurses were mixed because one was absolutely amazing, but several didn’t help me at all despite my needing them and asking for help. The facilities are clean and the process of admitting was efficient. The food was good, and that service was top notch. Would have my next child here.

  8. I gave birth here for the first time. Too many interruptions as far as blood pressure and temp check ins are concerned. I couldn’t sleep or rest much. I decided to go home as soon as I could be discharged. I’m also used to receiving a …

  9. I recently had a mammogram at StoneSprings Hospital. The registration team was cheerful and ensured the radiology department was aware I had arrived. Jessica (Radiology) was so pleasant and calming, I knew this was a very professional …

  10. I went to the ER (Note: This was my second visit to the hospital in the matter of weeks due to back pain) with severe back pain after feeling like my back had ripped apart after trying to lift my son out of the bathtub. The pain was so bad …

  11. Very easy to get in and out of this hospital, staff are friendly and proficient at their jobs. Update, just went in 12/3/21 for colonoscopy and this staff is unbelievable, at a 5:30 am check-in front desk person for out-patient surgery was …

  12. I had wonderful experience here deliverinv my baby girl last week.The entire l& d nurses were exceptional. They were so kind, understood patients needs, always on top of treatment. Food staff was good and food was excellent. I stayed for 4 …

  13. We had our baby girl here last week and the quality of care we received was top notch! All of the staff was kind and welcoming! Everyone had a positive attitude throughout and answered any question I had. Truly am amazing experience overall.

  14. Absolutely the best experience I have ever had in a hospital. I felt totally comfortable, cared for, and cared about. The staff is amazing and very detail oriented. The best care by far. Thank you all for an absolutely wonderful experience!

  15. The entire experience was remarkable because of the incredible staff. Midwives, Nurses, food services staff, cleaning staff were exceptional. If it weren’t for covid limitations we would have stayed longer than 24hrs but we wanted our kids to meet their baby sister sooner.

  16. ER team has been outstanding taking care of my dad. Clean rooms, professional, friendly staff and excellent, thorough medical attention. They made a very stressful situation feel under control and handled.

  17. Best hospital ever!! Less wait time and staff was so friendly and helpful. Especially nurse Jamie in the ER and Rickie were so wonderful. Made my mom feel that everything is going to be ok . Will choose this hospital over INOVA any day!!!! Oh, the food for patients is great!!

  18. Staff was friendly and took time to answer questions. I recovered from pancreatic cancer and thought that i was having a pancreatitis attack again. They were sensitive to my condition and provided comfort to my wife that i was in good hands. Luckily, condition was minor and sent home with peace of mind.

  19. I had an amazing experience at this right-sized community hospital. I had never heard of it, and knew nothing about it when my back surgeon told me he preferred to do his surgeries there. …

  20. I’m a first time mom and I just recently delivered my baby girl here and the labor and delivery staff was beyond amazing, I literally loved every single nurse that cared for me. I wanted to make sure I picked the perfect hospital and I’m so …

  21. I was treated with great care and respect. The nurses are great. The doctors don’t talk down to you and explain everything very thoroughly. Almost everyone had a cheerful and positive attitude. The hospital is very clean and nicely designed.

  22. I needed to have xrays taken at the hospital and my experience was extraordinary. From registration to Kelly, my xray tech, each person I encountered had a smile to share and made my experience as pleasant as possible. In addition, it took …

  23. I have had neurological issues for the last 20 years leading to hospital and clinic stays and multiple establishments and this is by far the worst treatment and care I have ever received. The level of incompetence from administration down …

  24. Having my son at StoneSprings Hospital was the best choice I made. My OB recommended StoneSprings because as a first time mom I would have the best experience. After much debate with friends and family I took the advice of my OB and I …

  25. I am 34 weeks pregnant, Yesterday i went to labour and delivery ward, because of having contractions ,and there was a nurse by name of Laura F, very rude .First when she open the door she said ohh your dr didn’t say anything to us about you …

  26. I cannot say enough nice things about my numerous experiences now at Stone Springs. I’m not going to lie- my initial inclination was to drive a tad farther for these services at the more familiar INOVA system, but I am so so happy that I …

  27. This hospital gives the best care I have ever had, and I unfortunately have been in quite a few hospitals over my life. The nursing staff are impeccable. They are so courteous and thoughtful and well skilled in their role. However, the overall hospital staff are amazing. I am very thankful.

  28. I had back surgery done at this facility. Dr. Zahir was my doctor. I couldn’t have asked for better treatment! They are all wonderful. He’s the BEST doctor. But the pre-op and post-op nurses are (another all caps,sorry) WONDERFUL! They are …

  29. Beware. ER staff / care dangerously inept. My husband came in to ER after falling, and was diagnosed with Covid. He was released a couple hours later (just walked out, in a T-shirt and socks, in 30 degree weather) with Covid pamphlets …

  30. Highly recommend the L&D floor at StoneSprings. My birth experience far exceeded my expectations. The doctors and nurses are wonderful, and the atmosphere is peaceful, easing you into motherhood. If I do it again, I will definitely go back to StoneSprings!

  31. I was very pleased with my overall experience. The pre admission forms available on a tablet were a bit imposing at 24 pages but necessary. My nursing care was provided by a phenomenal team that briefed me every step of the way. I have to …

  32. Very unpleasant experience. Was very sick – advised by my brother who’s been an ER doctor for over 30 yrs to go to the ER. Got checked in quickly but shortly thereafter, things turned south quick. First of all, the doctor (Dr. Greenwald) …

  33. My surgical team was awesome and very informative with what was going on. I love the text message system to share with family and friends what was going on during my procedure to eliminate the need to ask the hospital or attending family member for updates.

  34. I found the facility to be very accommodating, the staff to be exceptionally congenial and helpful at every stage from check-in, through my pre-surgical and post surgical care to check-out. This is my second surgery at this facility and I …

  35. Stayed at this hospital for 3 nights with my fiancé Laura DeLaCruz in room 306 because of rashes and allergies. The doctors kept giving her the same medicine even though they knew the meds didn’t work. The doctors didn’t have a plan on what …

  36. From scheduling to post operative the care was outstanding. Been a visitor in the past but now have had an outpatient procedure I am glad to have chosen this hospital for my surgery. The nursing staff is great and is a very diverse mix of people and skills…I love that!

  37. The entire experience with StoneSprings Hospital was professional and comfortable. I had never spent a night in the hospital or had any sort of procedures in my 54 years. Their communication before through the follow up after my surgery was …

  38. I was at Outpatient procedure for the day. I was well taken care of. All the nurses were friendly and attentive. I felt very special and safe. Everyone seems to enjoy their job!

  39. Arriving in an ambulance was a first, but the EMTs and ER staff were professional and very informative. One nurse (originally from Liberia) was especially attentive, and brought me warm blankets and a pillow as I awaited a room. Third floor …

  40. Everyone in labor and delivery was absolutely amazing. This was my 3rd baby but first at this hospital and they went above and beyond my expectations. The nurses and Midwives were phenomenal and very attentive and made me and my husband …

  41. Start-to-finish outstanding experience. In the days leading up to surgery, communication was clear and coordination of documentation, logistics, and payment was straightforward and streamlined. …

  42. We love Stone Springs and their labor and delivery staff! We live 40 mins away and much closer to a different hospital but I’ve elected with my last two pregnancies to deliver at Stone Springs. Not to mention, the anesthesiologists there …

  43. I just had surgery at Stone Springs that came with an unexpected overnight stay to the procedure taking longer than expected. Everyone was so nice! From intake to the meal lady they all made me feel welcome, answered very need and made me …

  44. The hospital is clean, open and inviting. Parking is plentiful. Staff were knowledgeable, helpful and kind. All of my questions were answered with care and I never felt rushed. When I was particularly fearful about a procedure, the nurse …

  45. If anyone is expecting in the Loudoun County area, I highly recommend Stone Springs Labor and Delivery. My doctor, Dr. Franklin at Stone Springs obgyn was supportive of my birth plan and provided a much needed calm demeanor to all our …

  46. Yesterday was the first time we have ever visited this hospital. I can’t say enough about how awesome the staff were. We were greeted by Katherine initially and she was funny and super nice. The nurse that spent the majority of the time …

  47. I had a wonderful experience at the Stone Springs ER. My wait time was minimum. The staff was terrific. Kind and friendly. The ER doc was very good and very thorough. I had several tests while i was a patient there. They made sure I …

  48. I had an A+ first rate experience at StoneSprings Hospital. Pre-operation instructions were easy to follow and transition into registration and beyond was very smooth. The staff, nurses, and doctors were very professional, on top of their …

  49. I went in for emergency surgery. It was no small procedure I was getting. The entire staff was extremely kind, considerate and thoughtful and put my pre-op anxiety at ease. They were attentive to my needs and took great care of me. Not …

  50. When I got to the hospital for my scheduled procedure they had me scheduled for something completely unrelated and incorrect. After that got finally resolved my results were never sent to my doctor who ordered the procedure. Basically a complete disaster.

  51. Very friendly and helpful staff out front. Doctor and nurses very professional and kind. They made the experience very pleasant and pain free. Thank you all very much!

  52. Talk about hospitality!!! This was by far the best experience we’ve had yes this is our second baby but wow!!!! Taking care of us from the beginning to end. Treated us like family always showing kindness, genuine care giving us more than …

  53. I will avoid going here again. They actually lost me for several hours and didn’t even bother looking for the missing patient. I was put in a different room because the one I was supposed to be in was not ready. That was told to my er …

  54. I have never had an experience like at StoneSprings Hospital. The facility is very clean and pretty-but more importantly, EVERY SINGLE PERSON that I encountered, from pre surgical registration, so many doctors and nurses and the all the …

  55. Came in with my child who had an allergic reaction. They got him in asap, took care of him very quickly. I had to sit there for 3-4 hours for them to observe him so I asked the nurse where I can go to get coffee and water. She said don’t worry I will get it for you. That was so sweet! They are awesome

  56. I was admitted in critically low sodium level of 120.All the Doctors were encouraging,smiling and motivating in such a depressing situation.Dr. Fatima provided the most encouraging support to boost up the moral.Nursing staff alert,caring …

  57. The ER was very quick in responding to my kidney stone emergency and quickly helped get the pain under control and identify the need for surgery. All the staff and doctors I met through my surgery and subsequent stay were great – very …

  58. They attend super fast, they are very kind, you don’t have to wait that long, the truth is, I was surprised the first time I go to a hospital and they attend quickly, I can’t say more than thanks to all the health workers who work there, they are very professionally

  59. I am so grateful for the support of Stone Springs Maternity staff! We were there for the birth of my son about a month ago, so unfortunately I can’t recall all the names of the people that helped me through. The nursing team, lactation …

  60. Great communication before my surgery. On the day of the surgery, I was admitted quickly and everyone was very professional and friendly. I felt well cared for from the admittance through departure. An excellent experience!

  61. I had tried to get a CT scan at a local imaging center and after 6 IV sticks was sent home. I called the Reston imaging center too see if they could do the procedure. The scheduler said yes. I chose Stone Springs because they had the first …

  62. This was my most Impressive experiences at a Hospital ever! Not just for the progressive efficient logging in and tracking procedures, but the courtesy and prompt service of staff and medical personnel .I was a walk-in and had X-rays taken and was out in less than an hour!! Outstanding.

  63. My son had a bicep and arm ligament/muscle reconstruction on December 28th. I have no words to describe how amazing the doctor, nurses and all the staff were during the preop, during surgery and recovery. The surgery was a success and …

  64. Horrible services. I had urgent gal bladder pain and got into hospital in 12/31 and they checked up this and that and end up with in patient. I was told to get surgery and 2 days while in-patient service later they said surgery cancelled …

  65. My visit to the Stone Springs emergency room December 2021 was wonderful. I was seen quickly, though it was at 11:30pm. Starting from the registration desk to seeing the doctors and nurses, my care was thorough, kind and complete. Thank you!

  66. very easy checkin, presurgery prep, and post surgery. Staff was very attentive and stayed with me the whole way thru until discharge. They never left me alone during the time but for a moment to get me something to eat or drink. Very …

  67. My husband went in for surgery on Tuesday and we couldn’t be more pleased with the service . Everyone was professional, upbeat and helpful. They guided you along the way what to expect. The doctor made a point to come out to tell you how …

  68. My experience here was so awful it’s taken me some time to even be able to talk about it enough to leave a review. The way I was treated when my father died was disgusting. I truly believe that had he been taken somewhere else with more …

  69. Amazing to say the least.
    I Went for a sonogram as a walk in. The front lady immediately informed me that sonograms are usually done with appointments but she would check if they can …

  70. I had an overall good experience here! They properly diagnosed my pain from a series of labs and tests and with medication and instruction, I am starting to feel better. Nurse Stef (Estefania) was so nice and sweet. The 2 doctors I …

  71. Labor and Delivery- Nurses and Doctors in Stone Springs are super heroes! We had our first baby girl here and the staffs, nurses and doctors made the whole experience smoooth. An extra cheers to the nurses, not just a particular one, all of …

  72. The nurses were fantastic! I had an outpatient hysterectomy and they were on their game! The hospital was very clean and they tried their best to make you comfortable. I didn’t like having to get there at 5:45 for a 7:30 procedure but they …

  73. The day of the procedure went well: I was impressed with how well everyone checked, double-checked, and even triple-checked who I was and what procedure I was having done, as well as how well informed they kept me as to what was going to …

  74. I had a total knee replacement last week at Stone Springs Medical Center. I could not have been happier with the care I received at this center. From admissions, anesthesia, OR, and the recovery staff, they were really nice. They have a …

  75. The best hospital i have ever given birth in. All staff were so respectful and nice. Everyone explains things you need to know before getting discharge. Every department are very processional and helpful and every way they can. The facility …

  76. Great facility and extremely professional staff! When things run smoothly and everyone a patient/customer comes in contact with has a smile on their face and a positive attitude, it’s a clear indicator that there is good leadership at this …

  77. I have now visted Stone Springs hospital twice for outpatient diagnostic care and I am so impressed with their level of safety measures in place due to COVID as well as the caring and helpful attitude of every one of their staff on both …

  78. Where do I begin? I had my first babe over Memorial Day Weekend and the nurses and staff couldn’t have been more empowering, encouraging, kind, resourceful, and SUPPORTIVE! Kennedy on L&D provided so much encouragement throughout my …

  79. Top notch! The facility is beautiful and the staff is very friendly, helpful, and competent. I felt well taken care of and comfortable from start to finish with my MRI. The person handling the insurance issues went above and beyond by …

  80. I’m new to the area and needed to have an issue looked at. I choose this hospital due to the great reviews. I have to say that they deserved the high ratings. I went to the ER around 8:30 AM on 6/8/21. There was no wait and I was …

  81. It’s really a great experience with staff and on my surgery, every once makes me comfortable answering all my questions great time work, from Docters all nurses and front desk employees I really appreciated all your well to taken care my needs make me feel safe. Thank you

  82. I could not have asked for a better, more professional experience than I had with Stone Springs. Anne Connor is a true professional that guided me through every step of the way. the Facility itself is beautiful and very convenient. All in all an A +++++

  83. The main issue that always has existed is the billing process.
    1: You receive a statement not a detail listed bill, unless you call, hold, ask for more than 2 times to obtain a copy. The bill received is large enough for …

  84. I couldn’t have chosen a better place to get my outpatient diagnostic tests!!!
    I am extremely happy with the services I received recently at the Stone springs hospital outpatient radiology. From the minute I walked through the front …

  85. The hospital is amazing. My only complaint is lack of coordination between departments and varying levels of misinformation on visitation hours and overnight stay for patients undergoing major surgery. It would be nice if the information …

  86. The care my mother received was first class. The most caring and professional group of health care providers we have ever experienced. I can’t thank the entire staff enough for their dedication and service. 10 stars!

  87. I have had two births at a different hospital and two births at Stone Springs. My husband and I agree that our experiences at Stone Springs have been far better than the other hospital. The nursing staff at Stone Springs are all extremely …

  88. As always, the experience at the Stone Springs hospital continues to be great. No hassle check ins, fast and courteous services. Lucky to have them in our neighborhood.

  89. I was in the ER the day prior b/c of what I felt again the next day. After waiting over 3 hrs w/ no updates when I may see a dr. it was time to leave. After arriving at SS I was seen almost immediately. They didn’t throw me in a bed & …

  90. Very modern, professional facilities. Staff were friendly and helpful. I was early for my appointment, and they took me once I completed my information on the iPad. One of my best experiences at a medical facility I’ve had in years! THANK YOU! Bob

  91. While pre-surgery contact was lacking (the day before surgery I had to call the hospital to initiate the pre-op interview to make sure everything was okay), I was very impressed with the care I received once checked in. Attentive, polite, caring, competent. Maintained schedule. Kept in touch with my wife. Excellent experience.

  92. I just needed to say they that I’ve never been more impressed with the medical facility than I have been with Stone Springs over the last 2 days. From the moment we walked into the emergency room to being admitted to the daily care, we’ve …

  93. I had an excellent experience at the StoneSpring Hospital . The facility was very clean, the staff was amazing. Starting at the front disk you feel the worm welcoming and care. Nurses were absolutely amazing. They were friendly, welcoming, …

  94. I would give 5+ stars if I could for the care and treatment I received during an ER visit here. I received excellent care from Dr. Paolo Hernandez and the attending nurses at Stone Springs. Dr. Hernandez and team got to the bottom of what …

  95. I found StoneSprings hospital staff to be knowledgeable, courteous and efficient t during my recent hospital stay. From the nurses on duty to people who drew blood every day to the attending doctors, each one spent time listening and …

  96. I had a car accident last June and I was drop there by the LCFR. I spent 10min with the doctor and got released 1hour with no prescription . Guest what they sent me a bill of $8,936.59. Is there there any office where you can report this please?? I’m just speechless 😡😡😡😡😡 …

  97. The facility surely very big, but they have limited employees. On your hospital stay you will see the doctor for just once a day, and the rest are managed by nurses. There is this nurse name Michael who had very disgusting attitude and upon …

  98. I understand everywhere is short staffed and overworked. I went in knowing I would have to wait a while to be seen and dealt with. It didn’t take them long to take me back. X-rays and test were all done fairly quickly. After that it was …

  99. Everything was great! Especially Nurse John who was friendly, compassionate, and put me at ease through my difficult time. I would definitely come back!! Thank you

  100. Fantastic care by the staff. My nurse was waiting for me when I arrived. She took immediate care of me and she was clearly very experienced as she settled me in making me comfortable. She then took charge of the room, and reassured me …

  101. I went to radiology for my annual exam, my radiologist was polite and she made sure I was aware of everything during my exam. She also made sure I was comfortable during my exam and we had a pleasant conversation to keep my mind off any …

  102. It was excellent. There was a little bit of trouble in finding my records, but the team was finally able to locate them. They were fast and efficient, and as always, very helpful. Thank you.

  103. The staff was friendly, however after surgery, they forgot to remove the intravenous tube attachments from my wrist before I was released to my driver to return home. Then after a while home and the wooziness from medications wore off, I …

  104. I joined here for my delivery and I would say that nurses service and total Hospital staff was extraordinary and I would definitely recommend choosing stonesprings for delivery.

  105. Over 1 hr of wait time due to short staffed, there was only tech doing the ultrasounds and because ER gets priorities the scheduled apps were put on hold, horrible experience

  106. There’s no perfect organization where the organization is comprised of people. What makes an imperfect organization perfect?
    When the imperfect people are able to acknowledge errors and pursue …

  107. This hospital was more like a prison.it was 48hr befor I could eat. I was allowed out my room and even though I had two iv’s already they kept sticking me in the top of my hands to draw blood. Terrible facility. I don’t not recommend.

  108. Experience was good BUT your process of logging in to answer a simple question ASSUMES I have a Google account AND fails to advise what date you refer to. My last visit was 3 months ago and I THINK it was ok. Why do you wait so long and expect me to remember anything significant?

  109. I couldn’t believe the exceptional care I was given during my stay at StoneSprings Hospital Center. I was brought in by EMS directly from Dulles Airport when I got sick on a flight from Morocco. I was alone, as I live in Georgia and was …

  110. ER was not communicative and took forever to get a doctor to come to a visit and provide an update. Once the patient was moved to the 3rd floor, prolonged nurse response, case manager, and not possible to get a doctor’s update. Suffice to say that our female relative did not experience excellent care here.

  111. I had my first baby here all the nurses were amazing and supportive e throughout the process I was damn scared about child birth they made me feel comfortable and relaxed I even enjoyed giving birth which I would never thought special shout out to Meghan and Erin, Selina great job guys

  112. Night nurse was efficient with constantly waking me up for a steady stream of meds. However she couldnt speak English very well so i couldn’t understand her, the mask made it worse

  113. This place costs you a lot more! Did my annual there. Never been there. It should be free for the insurance I have. Before checkup, confirmed from the Doctor I do not pay out of pocket. But I got bill from Labcorp. My insurance told me …

  114. Had my baby at this hospital. The labor and delivery nurses were so kind after a difficult labor/recovery and my baby spent a week in the NICU and the nurses and doctors there took great care of him and were so accommodating in seeing him and took great care of him. If I have another baby I would deliver here again.

  115. Taken by ambulance to StoneSprings Hospital following an episode of severe breathing difficulty related to recent Covid treatment. My admission was prompt within the first half hour. The physician let me . know what was going to happen …

  116. I had a very great and pleasant experience in 24 hours stay at Stony spring Hospital, the staff were extremely friendly from ER to outpatient surgery team and anesthesiologist along with inpatient nursing staff. …

  117. I went in as an outpatient with a lab order from my doctor. The lab tests were performed and posted in the portal that day. However the results were never faxed to my doctor. This has happened twice. I am very disappointed

  118. Service is very good but registration department is worst. No caring attitude which is a must in hospitality. Was not allowed until I paid for the lab procedure although I had a top level insurance plan. They said pay first and deal with …

  119. The nursing staff was exceptional in ER. Doctor in ER was very attentive and caring. Also had ULTRASOUND done in the hospital, which was quick and complete in no time. All in all a very satisfying and worry free visit.

  120. My visit to StoneSprings ER was excellent on every level. The staff was friendly prompt, efficient, did a thorough diagnostic check to rule out every possible medical problem. I left with clear, understandable after care and PEACE OF MIND! Simply the best. Thank you for caring so much…

  121. At first, your eyes can’t believe what they’re seeing. An empty waiting room and from check in to being in your own room only takes 3 minutes. But there’s a reason… if there’s a hospital that’s been around 5+years and no one is there, …

  122. I visited the ER on Sunday, and it went extremely well. The staff admitted me very quickly, they were professional, courteous, and particularly proficient. In no time at all, they had my vitals, tests, and came with a spot-on diagnosis and treatment schedule. Total time took less than an hour. Thank you for the quality care.

  123. We had very bad experience. It was emergency and when we called emergency department they asked to check wait time on website. Who will have time to check internet when each second for patient is important. …

  124. visited the E.R. It was a great experience. warm blankets, friendly staff that seemed to genuinely care, and services that were quicker than any hospital E.R. I’ve ever – and I mean ever – visited. …

  125. I was faced with having back surgery and StoneSprings Hospital Center was the surgeons hospital of choice. I have never heard of this hospital and was initially skeptical. The process from beginning to end was extremely helpful due to the …

  126. The ER doctor was very thorough and wonderful However when they went to admit me the hospitalist was extremely rude. He did not inform me exactly what was going on and what was going to happen. He simply told me I was going to receive some …

  127. The labor and delivery unit is absolutely amazing. When I arrived at the hospital, I wasn’t in the best head space mentally and emotionally. The nursing staff that cared for me turned that completely around with how they treated me. Special …

  128. From the moment I arrived at registration to check in for my surgery I was greeted with warmth and caring. All the pre-op folks were cheerful, compassionate and very adept at their jobs. And most importantly Dr Ahmed and his surgical team …

  129. I had such a positive experience at this hospital for childbirth! I strongly recommend this hospital for any pregnancy women and I will choose this hospital again for my second childbirth in the future. My due date was 4/21, I also made …

  130. Long wait at lobby (not because too many patients, but communication gap between front desk and labs) even after checking online before visit and during appointment. This is not one time experience, I have seen this over last 3 years and many times.

  131. Great experience. Great staff and nurses. Great rooms and highly recommended to anyone in the area who don’t know where to deliver.

  132. ER Visit this time was way below par! Not sure what’s happened since my last visit in early 2021, but I was rushed through the process, then sent out the door without any real care! It was super frustrating. Not sure Stone Springs ER will be an option for me or my family in the future.

  133. Total waste of time. I hate that the ambulance has to take me here. Complete rip off. They don’t prescribe anything strong enough to help anything. Worst hospital for adults and kids the most you get out of here is MAYBE a short wait time …

  134. The staff was friendly. My appointment was to get a new midline in my arm for me to administer my antibiotics. The midline is too short for one person to administer. I asked for an extension be attached to the midline (like I had on the …

  135. The post-surgical nursing care was deplorable and will never recommend this hospital for any care services they provide. Received condescending replies to our complaint letter and am seeking an attorney’s advice for harm done.

  136. Outstanding hospital! The hospital provides a small hospital feel with caring and compassionate services and has all the resources of larger hospitals. Very proud to be part of this wonderful community hospital!

  137. My 5 day stay here was so awful, that if my next emergency was a matter of life and death. I would choose death over coming to this “hospital”. Oh, and this review is forcing me to give it at least one star in order to post the review. They don’t even deserve that one star.

  138. Although the nurses and receptionist were very nice the time waiting was ridiculous. I would never go back there. The hospital itself was very clean but waiting 3 hours just for a very simple procedure to BEGIN is inexcusable.

  139. The staff of StoneSprings Hospital Center was excellent the minute I walked through the doors. Everything was explained clearly my procedure A through Z. I want to Thank the entire staff of the Hospital regarding my care. Thank you Tom Lucero

  140. The complete staff were very caring and professional during my total shoulder replacement. A big thank you to my doctor Robert Dombrowski who is a miracle worker.

  141. Very good experience from scheduling through my surgical procedure, professional friendly caring staff. Appeared to be all state of the art equipment in the hospital. Thanks to all

  142. Before I wrote a reviwe 5 stars and now I changed it the 5 stars it is just for Dr. Fatima but the one stars for HD Lisa and her manager Maegan and there is naurs name Alem they are the worst staff in this hospital and they can harm the …

  143. Everyone, absolutely EVERYONE—Dr. Robert’s, Dr. Ayoub, the pre-op nurse, the OR crew that was especially kind when I became obviously upset before being wheeled to the OR, the wonderful nurses and Techs, (Alem…sorry I don’t remember …

  144. I was checked in immediately. Nurse’s checked with me within minutes. Doctor checked with me within minutes. Diagnosis was determined quickly. Doctor explained everything to me. I couldn’t have been more impressed with this experience and care.

  145. My Back Hurts. Lol. Surgery went fine and the doctors and staff were all exceptional and very professional. By far one of the best experiences I have had all other have been horrible as other instances something got screwed up and not so …

  146. Experience was superb. Kaecie greeted us and tended to my wife’s urgent care needs. Entire staff was caring and performed their duties efficiently and keeping us informed. The only other name I remember is Brandon who was also terrific.

  147. Very nice staffs, waiting time is reasonably. Overall it’s an great experience for us as first time having service from StoneSprings Hospital Center. Thank you.

  148. Horrible experience. My wife took my son for ear pain. My son sat in the reception for 40min crying with pain. But the front desk has no clue how much longer it would take. Ultimately we gave up and walked away. Still they did not care.

  149. I had surgery to remove my gall bladder which was done at StoneSprings hospital. Disappointed!! I had to call the nurse to do my registration the afternoon prior as they didn’t reach out to me. the day of surgery after it was completed …

  150. Visited the ER after a bad fall down the stairs. ER staff were excellent and did a great job assessing my injuries and taking care of me. I highly recommend StoneSprings Hospital Center.

  151. Dr. Castle was professional, compassionate and addressed all of my questions and concerns like always. This was my second surgery at Stone Springs and from the moment walking in the door from the information desk to the registration staff …

  152. Highly do not recommend this Hospital. Recently was given poor care at this establishment and had a bad reaction to Haldol that was given in my IV. I am still recovering and I am experiencing dizziness, foggy brain, and lightheadedness. I …

  153. I recently had a scheduled surgery here and out of all the hospitals I’ve been at over the past two years (including Reston, Loudoun, and Fair Oaks) for similar procedures, StoneSprings outshone them all with the level of ease, …

  154. What very professional staff members! We were late, let them know and they were ready for me when I walked in the door. The wonderful person doing my scan was kind, friendly, courteous and so helpful. I’ll make the drive from Reston again.

  155. Excellent ER staff very caring, extremely thorough, when you are there you get a sense that they really do care about your well being. Dr N. really went above & beyond in all aspects of my visit. …

  156. There were many issues after the operation.
    1. There were four attendants who identified themselves, two were from the Urology group and two from the same hospital staff, nurses. All were providing …

  157. From the first day I walked in for pre op paperwork, thru the day of my procedure, the staff at SSHC is notch above other facilities I’ve visited. They are pleasant and friendly from start to finish. Everyone is very sincere and show an …

  158. I appreciated the excellence, friendliness, and knowledge of all your staff. Moving here from Hawaii recently, I felt you all really had what we from Hawaii call the “Aloha Spirit” – from the moment I walked in and was greeted by the gal …

  159. From the first time we stepped foot onto the hospital grounds we were greeted with a “Good Morning may I help you” kind of attitude.
    I had back surgery done and stayed overnight. …

  160. The pre-op, surgery and post-op teams were awesome. Everyone was kind and gentle. My surgery was with Dr. Hawa who made sure to see me right after surgery and again when I was a little more awake. I would definitely use this hospital in the future!

  161. Amazing Center for Midwifery Staff and Nurses in the Labor and Delivery unit. Absolutely outstanding service and care. I have given birth at Inova Fairfax, and Sibley Memorial in DC. StoneSprings was by far the best experience.

  162. From check in to post op release my experience was nothing short of loving care. All the staff was truly concerned for my well being.
    I felt like family was taking care of me. What a joy to be in such loving, caring hands thru my surgery.
    Rick Thompson.

  163. I couldn’t recommend this hospital enough for outpatient surgical care. The nursing staff was phenomenal. They were skilled, took my concerns seriously, thoroughly and carefully, and made me feel welcome and comfortable.

  164. Very competent, friendly and attentive staff. From check in, services rendered and through discharge, our experience was positive. Keeping us informed, comfortable and happy is their priority. StoneSprings is our go to medical facility.

  165. The staffs and doctor were nice and friendly. They tested me quickly for covid-19 and it was positive. They asked me about my medical history and my medications. I told them and they knew also from my pervious records as I’ve been admitted …

  166. Worse experience at emergency as usual. A nurse practitioner would show up after several hours of wait and would show an attitude if asked any questions regarding the patient s health. Staff r not helpful not friendly didn’t have good …

  167. First of all I want to say that I am absolutely terrified of going to the er or hospital or any doc for that matter. I visited this er two years ago with some complications from my c section and it was a very bad time as it was right in the …

  168. 4 stars for service, 0 stars because of their billing department. We used to use this hospital a lot as they were only a few miles down the road from us. PROS: We were usually in and out very quickly, with a very short wait (even quicker …

  169. Service was fast! went into Emergency with a bad stomach pain. They asked me the right questions end in a matter of one hour my pain was under control and was given the diagnose that I had a Kidney stone. Nurses and Doctor did an excellent Job!

  170. I had a wonderful experience at Stone Springs Hospital Center for a recent outpatient surgery with Dr. Khafagy. All of the nurses and staff were extremely kind and wonderful with soothing any anxiety prior to the procedure. I wish I could …

  171. I would not recommend this hospital if you have to stay overnight. I had a major surgery and the pre surgical team, and recovery room team were great. Once i got on the floor however the care was horrible. The nurses did not seemed …

  172. My wife and others handled calling the ambulance and getting me to the hospital. When I came to I met Dr Kruse and some of the staff. They were all very nice and very professional taking time to explain what had happened. I was very satisfied and pleased with my treatment.

  173. I have been to StoneSprings Hospital twice within a month first for my son and then for myself. All of the administrative and medical staff–from the beginning to the end–have been excellent. They are fast, attentive and professional. The …

  174. Appreciate the great care you gave my mom. An emergency room can be very stressful, especially for older patients if too much noise, hectic tasks and unknown diagnosis. The entire team who worked with my mom were patient and cheerful. Thank you.

  175. From the second I entered the emergency room doors the staff was there and on it. From that moment until I was released the staff was AWESOME, EXCELLENT absolutely the BEST staff/team ever. I came in, in a lot of pain and left with a smile on my face and happiness for having a great team working with me.

  176. I was quite impressed that StoneSprings Hospital called me to discuss my last visit to the hospital. I spoke at length with Dr. Ready and appreciated the feedback loop. They have wonderful nurses and the care is very good. I can recommend this hospital as I have been there several times.

  177. Don’t even know where to start. This place hold patients hostage. It’s insane to try and get an actual Provider/Physician/Doctor in the room. Emergency room will keep the patient on Narcotics all day/Night to keep them “comfortable”. …

  178. Awful disconnected experience! Was told by my ob to go here, which was out of my way and my first visit here. Only to have to deal with rude obnoxious staff from the entire ob floor. There were about 8-10 people, all with no masks on btw. …

  179. I entered the ER and was processed very quickly. The service at the front desk and intake was efficient and friendly. I saw the Dr. within minutes and my wound was evaluated and treated in a very professional manner. I was delighted with my experience!

  180. I recently delivered at the StoneSprings Hospital Center located here in Loudoun County. I had such a lovely experience throughout my 4 day stay there. The nurses, doctors and all of the staff I came in contact with were so accommodating. …

  181. Horrible experience there. Will never go there again! From the doctor to the nurses! It took over an hour to get pain medication. The doctor documented chest pains but was definitely injuries from the car accident which included right …

  182. The care and service I received at StoneSprings Hospital Center was from beginning to end top to bottom from every individual completely outstanding. I was really impressed by the highest level of patient support they provided. The positive and professional levels could not be higher. Thanks.

  183. Overall I had an excellent stay at Stonesprings hospital. The doctors, nurses, anesthesiologists, MRI techs, and Ultrasound techs were all very professional and pleasant. I had to have a procedure for my pancreas and have my gallbladder …

  184. Stone Spring Hospital is a hidden treasure! We received such amazing service, very compassionate and professional care. Our experience from receptionist, to nursing staff, anesthesiologist and the surgery was all outstanding. Would highly recommend this team to anyone needing surgery.

  185. This was my first Labor experience, I couldn’t have asked for a better one! I was fortunate to have nurse Jemy, who was nothing short of amazing. She was so present and supportive and coached my husband and I through the whole 16hrs. We …

  186. Worst experience ever! I don’t recommend this place at all. I went to ER for two days in a row. An empty waiting room and a long waiting time. When seen by the doctor first day, he gave inaccurate information and it felt like he didn’t …

  187. My experience at Stone Springs Hospital was wonderful. My nurse Sarah on the labor and delivery floor was extremely compassionate and kind. Any other of the ladies I encountered on that floor were also very nice and accommodating. It made being in the hospital less stressful.

  188. The nurse and the NP that I saw in the ER were awesome! Listened to my complaints, made sure I was as comfortable as possible, and explained it in detail with words I could understand. Front desk attendant was great as well. No wait time either! Great to see veterans employed.

  189. I gave birth at this hospital and had an amazing experience. Everyone I interacted with was spectacular but I truly loved nurses Jessica, Kara, and Lori who I ended up spending the most time with. I was only there for 36 hours or so after delivering but I would highly recommend this hospital!

  190. Parking, check-in, recovery, and discharge was easy. The only issue was trying to get an EKG done prior to surgery. Notified I needed one 11 days before surgery. I called a nearby urgent care, who could do it with a physician’s order. …

  191. I cannot thank the staff- my midwives at the center for Midwifery, the nurses and doctors enough for such an amazing experience. I had an excruciating first time labor that could have ended in a totally different way and the staff was so …

  192. The hospital is new and well-resourced. Everyone we dealt with was skilled and very professional. I think there is one very significant negative about the check-in procedure. It involves signing a large number of complicated, legalistic …

  193. Friendly staff; was seen right away which was great; doctor was not knowledgeable (said my injury was out of his wheelhouse and sort of just relayed what seemed to be canned verbiage with no real attempt to dive into problem); no specialist …

  194. The staff was nothing short but amazing during my first labor & delivery. Not only were the nurses fantastic, but so was the food staff. I’ve heard of other hospitals checking in every 2-3 hours in the middle of the night, and they never …

  195. I came in directly from the airport needing immediate medical care. There was no wait time to be seen, and every single staff member during my 4-day stay was exceptionally caring, pleasant, and friendly. Also, the food is really good – I am …

  196. Nurses and doctors were very kind supportive empathic. made me feel comfortable. my first time here and my televisit doctor highly recommended them. the only thing was the waiting lobby waiting was long said on site 9 minutes but …

  197. I’m VERY impressed with this hospital!!! From start to finish every person I interacted with was helpful, professional, and most of all kind. I was there for imaging that required an injection and the radiology staff made me feel so …

  198. *HIGHLY* recommend the behavioral health unit here at StoneSprings. I was recently admitted to the unit and was there for about a week. I didn’t want to get help at first but once I got there I realized how helpful everyone was and decided …

  199. Had an outpatient foot surgery here. Such a gorgeous, clean facility staffed by the kindest people! Felt so much less crowded and stressful than what I typically associate with hospitals. Loved being able to do most …

  200. Thank you for taking care if me! Everyone I met went over and beyond to provide their best they just could! Fully delighted that one can still rely on basic human compassion and care! Many many thanks and Happiest Holidays to all the Teams, Doctors, Nurses, Room Service and Kitchen crew members! (Also the food was delightful!) 🙂

  201. From the beginning to the end, each segment was effortless and saved me from a lot of frustration on the surgery data. This was my first encounter with the hospital and despite the long travel distance, I would not change a thing. I felt …

  202. Visited the ER and the wait wasn’t long at all, everyone from registration to the ER doctor and everyone in between were exceptionally friendly, professional and helpful while maintaining safety standards for Covid. Loved the openness of …

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