Suburban Disposal is a family owned and operated business that provides innovative, reliable, and ec See more
Read More| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
22 Turner Dr, Spencerport, NY 14559
I’ve used suburban disposal for three years. Have a last year and so far this entire year. I’ve had issues with my recycling every week. It’s messed every week I called. Customer service is great they are kind. I’m told to leave my …
Contacted them through the support form on their website and never heard back. They never sent me my bill in the mail, and I know that it’s due. Last time they failed to send my bill in the mail, they threatened to send me to collections. …
Ridiculous.
Terrible.
Awesome service and awesome customer service!
great company & friendly staff
Horrible customer service, incredibly argumentative and rude.
Courteous drivers and helpful customer service.
Always great service and the customer service is beyond amazing.
Frequently do not pick up on day scheduled to.Have to call and they have same excuse Computer Glitch
Been using them for 6 years now and still no issues
Love this service Excellent service is inexpensive and recycling curbside for first sort impressive ve
Switched a couple of years ago and have been completely satisfied. Great service at a good price.
The trucks camp in the left lane on the thru way and drive under the speed limit. Unacceptable.
Great pick up service, great customer service; have been with them for years and never had an issue.
Awesome Customer Service 👍 …
Ok my faith and trust is getting restored with these guys…2nd great week in a row..hopefully after the rough start they will be as awesome as we hoped for
We haven’t had any problems with this company. We’ve been using their services for the past two years.
They offer the worst service. I usually dont write reviews but this company is absolutely awful.
Often don’t pick up trash or recycling when supposed to.
Thank you again Suburban Disposal for another outstanding Job! Being sarcastic of course! Why was the picture removed of the mess you left?
The GM sucks and they don’t pay well so if you’re looking for a job don’t go there
Horrible service , been with the only a couple months and the driver Wayne doesn’t pick up our garbage and claims we never had them out…the office ladies making excuses for him saying they’re coming and 2 days later I still have garbage out…Left messages for management to call, and still waiting
After they pick up the garbage. I have to pick up after them. Boon and son are my new garbage folks. And less money. I changed after a rate went up.
Been with Suburban Disposal for ten years couldn’t ask for better service they have always been good !
I called the number. You speak to a REAL person. Customer service is excellent. And they are cheaper the WM. Great people
Great company never had a problem. Never missed and always took care of my bulk items no problem.
I’ve been a customer for years and I can’t remember ever having an issue. They’ve always done a great job for us.
Very happy with the service. The woman I spoke with was kind and answered my questions with one phone call. Her name was Rose.
Commercial customer, they didn’t pick up this week. They are just terrible and there is a reason they have 2.1 stars on Google. Pay extra for Boon and Sons.
They pickup the trash but the recycling guy is rude and doesn’t pickup my boxes. I’m looking elsewhere pretty tired of coming home to crushed boxes in my front yard.
These people have been awesome. Much cheaper than WM and they always pick and my rates don’t keep going up like other companies.
I really enjoy having to call once every 3-4 weeks to remind you to pick up the garbage for our tenants. DO YOUR JOB!
Leave trash and recyclables on the ground if they fall out, won’t pick anything up that isn’t in the blue bin unless you call them to ask … I approached the driver about the garbage littered on my lawn, I watched him drop them while …
Great customer service by phone if you need it, never a problem with pickup, automated messages for delay due to weather, and fair pricing. All around awesome!
Wonderful customer service, my drivers are courteous and friendly, whenever I call the office the girls who answer are very knowledgeable and helpful. I highly recommend Suburban
I have never had any issues with their pickup service. The customer specialists have always been extremely nice and helpful.
The way that they conduct their billing is nothing but to incur extra fees. That’s their bread and they make up fees because they can.
THIS COMPANY IS HORRIBLE DONT USE THEM BEEN A MONTH NOW STILL HAVE GARBAGE ON MU YARD AND RECYCLING BIN CALLED 8 TIMES STILL NOTHING TRACKED DOWN DRIVER VERY RUDE NASTY IVE HAD IT ..PLUS WHEN THEY PICK UP GARBAGE ON STREET THEY ALWAYS LEAVE MESS TERRIBLE CUSTOMERS SERVICE
The service is horrible. the drivers set the empty bins in the middle of the driveway every week. When calling customer service, they say to look for another company. this company does NOT discipline the Drivers and the Drivers don’t care.
Did not think they were coming as a holiday so did not put the tote down. Neighbor confirmed gentleman driving stopped, got out and grabbed out tote versus passing by. Won my business forever…
I have been a customer for 11 years and as of the last year they have become unbearable! Like all the other post have said they never show up and they lie telling you “within the hour” and no show! Stay away for sure!
The service is great. The guy that provides the service is top notch…BUT the administrative side is awful. Today I received a second and final notice for the second time and no 1st notice was given. Will be canceling service today.
DO NOT USE THIS COMPANY. Three weeks ago, they hit and damaged the side of my building. I have called them FIVE times and NO CALL BACK. Their “supervisors” are either “in a meeting” or “on the road”. They are a HORRIBLE and IRRESPONSIBLE company. DO NOT USE THIS COMPANY.
When customer service is the name of the game they blow away the competition. Very consistent professional drivers who work very hard probably grabbing too much from my curb every week. Thank you guys!
always fantastic customer service, very pleasant on the phone and timely with pickups. happy to pay a little more to get this kind of value.
Truck has sped down the street 3x in the last hour. It’s after hours and kids are outside playing. Very unsafe. Police have been called.
Recently switched to Suburban Disposal for our home and business. Saving money and Supporting Local Business. Courteous customer service. Thank you!
Without notifying customers in advance, they increased their service fee for weekly garbage pick-up/recycling. That’s a horrible way to do business.
They didn’t pick up the trash! I called them telling them they forgot. They said they would pick it up today but never showed up! Now my front yard smells.
We have no complaints about them here, sometimes if we don’t have it out by 730am, their usually there about 1130-1230pm and if we get it out later they’ve been here at 430-5pm to pick up the garbage!!!
Thanks
we are a business trying to survive this covid the last thing we need to do is call suburban every week to get our dumpster thats has not been pick up for the last four week on time it stinks our customers complain after many calls and …
I currently have this company for my small restaurant. For some reason I have to call every week and remind them to dump my dumpster. I get missed all the time and one more will make my decision to drop them. I wish they would just do the service that I pay for without needed to be reminded every week why I pay them.
This is a real garbage company, did not pick up the garbage at the time, and they want me save the garbage till next week, I should read reviews before I make any decisions. I paid for two month of service, after that I definitly will change a new company.
If you want your trash cans strewn across the road and or lawn, by all means choose this company. They tossed the trash can carelessly in the road and it got hit by, I’m guessing, large farm equipment. They tried to make me pay for it. F …
I can’t count the times the garbage men have dumped our garbage, in bags, all over the road, driven over it, and left. One job requirement, the truck does all the work, and they still fail!!! This morning again we were not let down!!!
Suburban was a great service provider for my business, if only other services could be this simple. They were respectful, always available by phone, and very affordable.
Dont even waste your time or money. Multiple times they forget to pick up trash, call and get a work order for it to be done “that day”. Trash left around your bins 80% of the time. Call and complain, “oh we’ll have a supervisor contact …
This is the worst trash company we have ever seen. We recently moved to Hilton in mid-July and these people have been a nightmare ever since. They forget to pick up our trash on trash day, they make a big mess by knocking our trash cans on the floor, and they have done it more than once. Do not patronize this business, ever.
They can’t make a special pick up prior to the normal pick up day at the end of the contract but they CAN send someone out prior to the normal pick up day to estimate the cost of the final pick up…TAKE THE JUNK WHILE YOU’RE THERE rocket scientists!!!!!. Customer service is definitely lacking
Today was my final straw I thought my last time was my final straw. Customer service is awful. She goes to, all I can assume process my payment, puts me on hold without even saying anything so all the sudden I read my last number and I hear music and I’m like what? just rude ppl in general.
Terrible customer service. They threw my garbage bins and tote on top of the pile of bags that they didn’t take. Called to ask why, was told I needed to pay a charge for extra bags? SINCE WHEN. Will be changing my service. That’s for sure.
Went on the website to inquire about pricing for a senior discount with new service…it has been a week now and I haven’t heard from them. I guess they don’t check their online services too often. I called and the person who answer the …
i just canceled today because yesterday they pickup and for some reason my recycle bids are mia called for replacement they said its 12.00 del fee been cust for 7 yrs switched to boon. thanks for the great service!!!
Did not pick up recycling again. Seems to happen frequently lately. I called and they said they will be there by 6 pm. No show. Bringing it in since it’s going to rain tonight. There’s always a different excuse when I have to call
IDK they are a garbage company? I mean I do have a really funny story I will share. I once forgot to bring my garbage out to the curb, but I caught the truck as he was leaving my culdesac. I asked him if he could come back around and pick …
I’m not sure why this rating only shows 2.8. Tons of community members in Chili prefer Suburban over the other options in the area. Any time someone asks for a recommendation in our “Next Door” app, everyone says Suburban.
Suburban has been servicing my small dumpster for over 12 years. Never a problem or missed pick-up. Pricing is excellent compared to the competition, I checked.
Have used them for yrs.in 20 plus yrs maybe missed a pickup twice.always ready to pick up a large item with advance notice.friendly people on the phone….
Saturday September 9th at 1:25pm a Suburban Disposal Truck drove down my road in Webster N.Y. littering both side of street with thousands upon thousands of small Styrofoam packing pieces. This could not be missed by driver with a glance in a side mirror. I am so looking forward to picking up Styrofoam pieces for the next couple hours.
We have had several weeks where the truck drives right past our house yet collects from our neighbors. We paid for the year so I can guarantee it is not because of unpaid balances. Extremely frustrating when I need to call for a pickup and need to leave our trash out longer in our neighborhood.
Service has gone down significantly. Consistent problems with garbage not being picked up. Recyclable’s left behind today. Time for a new company.
Okay enough is enough. They had troubles picking up my garbage when I first signed up with them. Now they have NEVER picked up my recycling bins. I thought it was because they weren’t full enough. Nope they have been full past two weeks on the side of the road still no pick up. How many times do we have to call to make this right. 🙁
If I could give them 0 stars, I would. This company is terrible. They lay out the garbage right on my drive way so I can’t pull in. They repeatedly don’t pick up my trash and recycling and I have to keep calling. Didn’t pick it up …
Customer service is always very helpful whenever I call. I have never had any problems with pick up! They consistently come at the same time every Friday morning. I have been very happy with them for the last 4 to 5 years!
Went to cancel service because I received a better rate at a competitor they refused to refund my month that I have already paid for in advanced. I contacted Sub Disp previously for price match and senior citizen discount couldn’t be bother getting back to me. Definitely going elsewhere!
Terrible company to work for they tolerate rasism on the job if you are Caucasian, the pay is topped off at 16 dollars a hour for garbage pick up drivers and if you get hurt on the job they will send you to there doctor and pass the bill to …
I called them a week ago to set up service and was told a toter would be dropped off the next day. Since then I’ve called 5 times asking for the toter? Each time I told it was guaranteed to be delivered that day before 6pm and never …
One of their drivers was very unsafe on the road and the driver was rude and cursed at me when I tried to discuss his behavior. I called the office to complain and the “general manager” told me I was irrational and cursed at me as well. …
For a garbage company, it fits their service they are complete trash, whoever runs my Route has a hard time doing the job they are paid to do, they should start paying me because I have to pick up all the garbage they leave blowing in my …
Their truck lost garbage (LARGE PIECES) and landed in my yard. After several days and several phone calls…they STILL have not come to retrieve the trash. The woman on the phone was rude…never apologizing for the mess they left. …
I am an 83 year old who recently suffered a stroke and have a great difficulty walking. We recently moved to a town home community in Webster. After the movers left I began the slow and painful process of emptying the multitude of boxes. …
Second time I’ve had to complain about them throwing my cans into the street. UPDATE* Everyone scroll down to Dave L.’s review- obviously this guy is paid by the company to make such a great review among the hundreds of terrible reviews – …
This is not only the worst waste disposal company in the area, but also the most rude, disorganized, and incompetent business in Western NY. Without going through the painstaking and frustrating details of our relationship with Suburban, please just trust this review and go with ANY other provider in the area.
Today, trash pickup day, I again came home to a full garbage bin. So I again called Suburban Disposal and was told the truck was running late, and to leave my bin outside. There it sits, like the three other times in the past several months …
I just had to call Suburban yet again for not collecting the recycling today. They didn’t collect it a couple of weeks ago and I have had to call quite a few times since we have been with them. The second to last time that I had to call …
I try to stay within the guidelines…I currently have garbage sitting outside they would not pick up. I knew the limit was 8 bags. Apparently the bags cannot be over 40 pounds..but they took bags with the same lawn clippings in them 2 …
If I could give zero stars I would….now mind you I do not use this company for garbage disposal however I was just on Buffalo Rd following one of their disposal vehicles whilst having garbage and debris fling out of the vehicles all over my …
They pick up the trash on time, no problem. But since they switched over to single-man trucks, the quality of the service has gone down. Sure, they still pick up the trash, but they used to leave the empty cans neatly arranged at the end of …
100% satisfied with our service from Suburban. The prices and customer services is wonderful compared to other disposal companies we have been with. They go over & beyond to make sure their customers are happy. Highly recommended them!
on an average, my garbage get passed by at least once a month. I live in a mobile home park & none of my neighbors’ garbage gets overlooked. My bin is always right in front of my porch, they only have to move it about 3 feet … apparently …
Received a 2nd and final notice today. I don’t remember getting the first bil . A courtesy call or letter would have been nice. Now my service is suspended and they want me to pay an additional $25 to keep the service. No thank you I will pay the bill and cancel tomorrow.
We have been using Suburban Disposal for several years. I am finally looking for another dumpster company because I am SO FED UP!! They never come when they are supposed to, they never return calls, they never actually show up even when you …
Completely satisfied with suburban Disposal. I have always had great service. They have always been polite and courteous when calling the office. I have never had a problem with my pick up service. Great job Suburban disposal. Keep up the great job.
Switched to these guys earlier this year. They’re alright and show up every week. But they don’t seem to always completely empty the bins, not usually a big deal, as we don’t often fill them to the top every week. However, this week, we …
In an age where online reviews always reflect mostly the negative, I want to leave positive feedback about my experience with Suburban. Nobody is perfect and we all make mistakes and have bad days. Even when there is an issue, it is …
I don’t understand the bad reviews. Suburban has been picking up my trash since my first home in Pinebrook in the mid 80’s and I still have them picking up my trash almost 30 years later. They always take everything I put out at the curb …
SD is a solid waste disposal company, they consistently pick up our garbage and if they forget or miss our stop, it happens, a quick call to the company and the garbage is picked up that day. (With a sincere apology from the staff) and at …
I have been with Suburban Disposal now for more than 10 years. They never missed a pickup and always take everything I put out for them. In my neighborhood the recycling is picked up by another company. Great pricing, great people!
I was annoyed with the shipping charges on multiple packages of blue bags. When I left a message with the supervisor, she actually took my advice and switched to flat rate envelopes! Wow! It is refreshing to see a company take advice that helps the customer and cut costs! Thank you!
Still waiting for a weekly pick-up since Tuesday. Called the office on Tuesday when my garbage didn’t get picked up. The office apologised and sent a text to the truck collector and supposedly on Wednesday they were suppose to pick it up. Today is Friday and my trash is still there.
Our service has been prompt. Very few incidents but it is clear their workers are not paid well enough to do a 100% satisfaction type of job. Then drivers always seem stressed and I’m sure that has a lot to do with their mistakes or amount …
Yesterday was garbage day and I was home. Heard the garbage truck come by so I went out and found my garbage can crushed but still had all the garbage in it. I called the company and they said that they would have someone come back to …
I have no complaints so far. My garbage and recycling is always picked up on the day it is scheduled. Unless due to a holiday. It the next day. I have never met the drivers but they don’t speed on my street like other companies that do. Thanks for the great service!!
I come home on a Friday from work to find a pink slip stating that my services are interrupted because I owe $50. Really? Half the time they leave my garbage bucket in my driveway so I can’t pull in my driveway. Poor attitude in billing and service departments.
We have had residential pickup service in Brockport with Suburban Disposal since March, and they were doing OK. For some reason, they skipped pickup at our house last week and again this week. We figured we could not go another week without …
My husband called and cancelled service today and booked with Boon and Sons. If I could give a lower rating than 1 star I would. We have had nothing but terrible service and customer service with Suburban. We live on Brockport Spencerport …
Wish I saw the reviews on this company before I signed up with them. It’s been headache after headache. Most recently called to put my account on hold and later found out they didn’t and let it run up a bill for several months. I had been …
Horrible customer service, we keep getting late fees in the mail yes have not received one bill from them. We had direct deposit set up and for a whole year they picked up our garbage and charged us on an expired card. Never said anything …
I started new service with Suburban after I purchased a new home. I let them know that I had several boxes that were being disposed of and asked if they could pick them up. They said that wouldn’t be a problem and to leave them out on …
I run a multi million Dollar company I have dealt with suburban disposal on a business level and on a residential level. They are the worst company ever! Nonresponsive, they don’t like to actually pick up garbage they would rather have you …
Worst SERVICE!!!!!!
I have never received WORST service in my life!!! The pick up was done on Thursday from 6am-6pm yet it was never picked up on time and I had to call Friday’s to …
Every time I call Suburban Disposal I always get the help I’m looking for with a very friendly staff member. They’ve always been able to advise what they can/cannot take and assist me in getting large items picked up. I have always been happy, and will be a loyal customer so long as I live in their territory!
I’ve used this company for over 20 years, as of late they have really dropped the ball. 2 months ago I had to call three days in a row to get my trash picked up. It was out at the curb the night before pick up and was caused by the driver …
Ive never had a problem with SD. They always take everything away and will take bigger items if you call them in advance which people should do out of respect to the workers. They missed me once or twice which in a 5+ year period may happen …
I’m happy with my service. Have Suburban for home and business. Can’t beat their prices! Never had one issue with pick up. They take everything I put out. Had them for 4 years at home, 2 years with my business. One tote at home, 3 at shop. I pay my bill on time, so I never had an issue with them not picking up due to non payment.
Really hate to switch away from a true local company but can not continue to deal with bad administration. I recieved a 2nd and final notice twice now. First time I called and asked them to please send me my actual bill as I had not …
They allowed our dumpster to overflow at a commercial property for two weeks until we finally called them to see what was going on. We were told the garbage truck operator seen a paint can so he would not take it out or dump the dumpster. …
I changed to Suburban Disposal because it was less expensive, well I will pay more for a company that doesn’t leave huge oil stains on the road in front of my house, or leave a trail of paint all around 3 different streets, because the …
Items fall from recycling bin and are left scattered around ground. Bins often left (on edge but) in the road. Items in bags which are clearly garbage bags that would not go in tote (without leaving lid open) are left behind. A second …
We have been with Suburban since we bought our house in 2002. We love them! They always pick up anything–you can call about odd items like furniture that use a different truck. NEVER any problems and the office staff is always so nice and helpful. Would never switch!
“Garbage” That is exactly what this company is! I had the service for over a year. Within the year I have had issues with the company missing pick ups, bills never appearing, then showing up the following months with late charges attached. …
Its disappointing to write a review of a local company that I was trying to support and increase their business. However enough is enough. They have poor customer service and never pick up when they say they will pick up. I have 2 bulk …
Horrible Service, no follow through and full of excuses. We use them for a commercial building in which we pay an extra fee each week for them to go get the toters vs bringing them to the street. They haven’t picked up garbage in well …
I have been cleaning out my house and each week have a lot of junk that needs to be picked up on my usual trash day, including larger items. When I call the office, the staff is very responsive and pleasant. On trash day, everything has always been picked up. I’m very satisfied with Suburban.
Since I changed service from Casella to Suburban Disposal, I have had nothing but trouble. Not one week have they picked up my trash on the trash day. First week, no pick up. After that only pick up the day after the service day after …
We love Suburban Disposal!! They always pick up everything we have out. We switched from another company because they would not always take all our items. If you have a bulk item, you can call customer service and they will schedule a …
I’ve had the same issue with my garbage not being picked up, and have had to call numerous times. The office will say “sorry” and that they will contact the driver, but this never happens. At this time I still have garbage at the end of my driveway, – going on the 3rd week and don’t know what to do!! Don’t get this service!!
Every time I call Suburban Disposal, I am met with a pleasant and very responsive staff. I have been scheduling weekly pick ups for large items as I clean out my garage. I am very pleased with their service. Would highly recommend.
This company has really provided above and beyond customer service for my weekly garbage and recycling pick up. I will admit that it was a rocky start at first with some miscommunication about where to pick up my bins ( I live on a semi …
Hired Suburban to pick up my garbage when i moved to a new house in webster. Of the 8 wks i used their service, 6 or those i had to call them the day after my scheduled pickup day to tell them that no one came to get my recycling. Last week …
I’ve been with Suburban Disposal for three years, and I couldn’t be happier with their service. What prompted me to write the review was our trash and recycling crew. When our tote was damaged, I didn’t even have to call. They initiated the …
1st – I cant tell you how many times I’ve come Home to a full bin of garbage. Which in turn, you need to call and schedule a special pickup.
2nd – If you are 1 day late, they will slap a $25 late fee and basically say oh …
Our recycling had inadvertently not been picked up. When I called on the next business day, the woman that took the phone call was incredibly apologetic and offered to have a collection the very next day. Our recycling was picked up the …
Amazing experience having them as our trash and recycling collector for 11 years before moving out of their service area.
If I could give 0 stars I would! Skips pickups Leaves my trash bin blocking my driveway when they do pick up…definitely getting a different provider..Office staff is rude and unprofessional… How can you run a business like this? Definitely a reason they’re not a member of the B.B.B.!!!
contacted Suburban why they didn’t pick up my garbage Thursday , they said because was a RG&E truck in from of the house.. i told them i really need them to pick up the trash, i cant wait one more week, they told me that they cant come back …
Prices spiked inthe past year or two, noticed that my neighbors were switching to a competitor and I probably will now too after this recent development.
I just received a letter in the mail that money is due and they’re suspending my …
We get skipped on a regular basis. Our trash will sit for two weeks. Each time I have to call them I don’t really get anywhere. We’re paying for a service that we are not receiving regularly as promised. So turns out it’s costing us money …
Waited over 6 days for recycle to be picked up and called several time and got different dates for pickup and in the end it took a 10th call to get action. My windows were not picked up and it clearly states larger items needing to be …
I’ve had a bad experience in the past with Suburban Disposal, but have been using them for the past 3yrs. Can’t complain, always pick up what I have out there and most recent calls with customer service have been pleasant. Overall, happy with the service.
We use suburban disposal not only for our business but also for our home. We have never had any issues. They always show up. They’re the lowest price that I have ever found for normal garbage collection. When I do call, the ladies are always very professional, kind and courteous.
We switched to Suburban some 3-4 years ago, and while it’s possible I had a somewhat aggressive salesman, they saved me about 35% per month compared to what I was paying at the competition. At first, this low cost made me nervous about the …
Thanks for nothing!!!! Trash was not picked up on Thursday, called and you said it would be picked up on Friday, but NO, took tote back to house after dark on Friday night. Saturday morning at 10am, refuse truck raced by my house and didn’t stop, your service and word our unacceptable, and very frustrating,
9/12/22 They have this woman that calls customers with an aggressive tone about their past due bill. Suburban Disposal needs to train this non- professional lady because I can take my business to other disposal companies.
I’ve been a dedicated Suburban Disposal customer for the past ten years. After the birth of my daughter I was late on one payment, not a full billing cycle mind you, but a month or so late due to sleep deprivation and life happening. I …
Never had a problem and I have been with them for over 15 years. Customer service is very receptive and will negotiate price, if truly needed.
We like to support local business & Suburban is still independently owned. They pick up recyclables EVERY week & gave us a large tote not the small bins. It’s less expensive than others & gives a discount for 6 or 12 month payments…also a senior discount…So glad we switched
I signed up with Suburban disposal when we move into our new home in November. I’ve never used them before. During the last 7 months they have been on time, every time oh, and with just a call to their office they pick up my extra debris. I …
Had them for almost 7 years 1st 6 service was pretty good the last few months they have missed pick up on recycling me and my neighbor to where one if not both of us had to call. Then they recently dump the can and aren’t willing to come …
Only have had suburban for a few months, but they’ve been on time every week and we’ve had alot to pickup lately recycling wise, yet have had no issue. Also the price is right.
They tore the hinged lid off of my trash tote this morning and obviously disposed of it as it is missing. I called and they’ll gladly rent me a new container, but won’t reimburse for the damaged container.
Sign up with them because they promised to pick up the dumpster before my store opens since there will be no vehicles blocking the driveway but little by little they started coming after the agreed time and if they see vehicles on the …
10 years of good service. This 11th year has been terrible. I have called often of items not picked up. I don’t know what to throw out anymore. a few weeks ago they went through a bag of garbage in the can and emptied it on my lawn. …
This is a great company! When I wanted a tote instead of bins for recycling, they changed it out my next garbage day. They pick up recycling every week, not like other companies that only do every other week. I see the drivers often as I am …
Started service in Dec 2021. Garbage pickup is reliable, recycling is not! I was missed continuously from Jan thru Apr and was constantly on the phone with customer service promising me the driver was on the way and that the dispatcher …
The drivers, both the garbage and the recycling are very friendly and courteous and always leave my containers where I have left them. on occasions that I have had to contact the office, the ladies there are always very friendly and …
For over 9 days, bulk items have nor been picked up. It’s always a next day pickup, but 9 days have gone by and no pickup.
I absolutely love suburban disposal! Any time I’ve had to ask the office staff a question, they’re more than kind and helpful. My drivers are friendly, thoughtful and always lookout for my home! They’ve never missed a pick up, left anything …