Terrible customer service. Didn’t get my bill in the mail and got shut off after being a customer for almost two years. And the director told me “That’s not my problem” then transferred me over to Kim who was not any nicer and said “that’s …
Giving people no other option than to pay in person (rather than having online pay or phone pay options) and then closing the doors before most people are off work isn’t good business it’s just shady 🤷♂️ that’s ok though. …
All these people and their reviews are ridiculous. YOU didnt pay YOUR bill that is 100% your fault if u lost your bill and didnt pay. They are a business this is what they have to do to ensure their doors stay open. In the 2 years I have …
My husband and I are new to the Salem area, and our home water service just happens to be through Suburban Water. Ever since purchasing our home back in November of last year, our water bill has been perpetually late, thanks to these little …
people are friendly when i call in to pay by phone, i do wish they would join the modern world and get web pay available. I also have the problem that many seem to have of the tiny postcard getting lost in my junk mail and paying late. …
The worst customer service ever. The front ladies greet you with stone cold faces with not a shred of friendliness. They have a zero tolerance for lateness on bills. Or sensitivity on needing an extension (they won’t give you it) Their …
Not really posting a review. Just curious if anyone who is served by this water district has a problem with lawn turning brown despite adequate amounts of watering. Seems odd.
Last time I checked its 2020. Suburban East Salem Water District doesn’t give an online option to pay your bill. They send out your bill on a flimsy post card that allows anyone to see your bill Zero Privacy. They also make it clear they …
They have been very helpful and everyone there is nice. I bought a house in March there and have had very good interactions with them.
Terrible customer service. Didn’t get my bill in the mail and got shut off after being a customer for almost two years. And the director told me “That’s not my problem” then transferred me over to Kim who was not any nicer and said “that’s …
Giving people no other option than to pay in person (rather than having online pay or phone pay options) and then closing the doors before most people are off work isn’t good business it’s just shady 🤷♂️ that’s ok though. …
Agree with many of the above. Bill pay online is a must have in the 21st century.
Come on, SESWD!
All these people and their reviews are ridiculous. YOU didnt pay YOUR bill that is 100% your fault if u lost your bill and didnt pay. They are a business this is what they have to do to ensure their doors stay open. In the 2 years I have …
My husband and I are new to the Salem area, and our home water service just happens to be through Suburban Water. Ever since purchasing our home back in November of last year, our water bill has been perpetually late, thanks to these little …
people are friendly when i call in to pay by phone, i do wish they would join the modern world and get web pay available. I also have the problem that many seem to have of the tiny postcard getting lost in my junk mail and paying late. …
The worst customer service ever. The front ladies greet you with stone cold faces with not a shred of friendliness. They have a zero tolerance for lateness on bills. Or sensitivity on needing an extension (they won’t give you it) Their …
Not really posting a review. Just curious if anyone who is served by this water district has a problem with lawn turning brown despite adequate amounts of watering. Seems odd.
They have an “interesting” way of running their business and “solving” problems: “It’s not our fault…and you can’t do anything about it.” …
Last time I checked its 2020. Suburban East Salem Water District doesn’t give an online option to pay your bill. They send out your bill on a flimsy post card that allows anyone to see your bill Zero Privacy. They also make it clear they …