We are a full-service credit union serving more than 300 business partners throughout North Carolina and beyond.
| Monday 8:30AM–5PM Tuesday 8:30AM–5PM Wednesday 8:30AM–5PM Thursday 8:30AM–5PM Friday 8:30AM–6PM Saturday Closed Sunday Closed |
8210 W Market St, Greensboro, NC 27409
I opened an account with Summit Credit Union. My representative Alexis was knowledgeable, professionally, and kind. She definitely is an asset to the business.
Alexis was a great help! Between 2 weeks and 4 calls she was the only person to get my account right and get me back to accessing my account… She deserves a raise! Whenever I call I’m requesting her! I don’t wanna talk to anyone else! Her service was Great !!
Excellent customer service. Had a problem with a transaction. Not only did Alexis handle it – she remained online until she was certain and I confirmed everything was resolved. To address the issues she had to take multiple steps/ make …
Heather is knowledgeable and willing to help.
Excellent service. Efficient, effective, and timely. Allie called me back after we were disconnected with an answer to a pressing issue. Job well done.
Thanks for your help. Love the service received from Summit Credit Union.
very Informative
CS reps very helpful.
Horrible bank . I miss triad partners 😔 …
Fantastic service!!!
I love Summit Credit Union
Amazing experience and excellent presentation!!!
Long waits 24hr banking is a sham and only two locations
Best credit union in town!
😘💕💕😘 Summit Credit Union. 😁 😁 …
Keith didba great job
Always friendly always very helpful ❤️❤️
Loved the Healthy Finances Seminar!
Absolutely most helpful, and patient.
Michael was great, very knowledgeable and helpful
Amazing service!!
The best place I’ve dealt with in years.
I love my bank summit credit union.
I had an awesome young lady to help today
Not robotic very friendly people really really nice feel at home with them
Alex is very friendly and helpful 😊 …
This app has information that was beyond what I expected. It is fun and you can spend as much, or as little time as you wish on it.
Mike was great! He was very helpful and knowledgeable!
Everyone was great to work with. Fast and simple process to refinance.
Lindy Fuller was great and provide helpful and informative information.
Working with Summit and being a member is one of the best things ever.
Informative, great custom service
Michael has been super easy to work with and always responsive!! Made this process very easy
Extremely satisfied with their service. Very fast and attentive… Best bank ever!
De’Ana has answered all of my questions, and was very helpful!
Everyone I’ve ever dealt with at Summit has been both effective and kind. Boom! Banking done well!
Mortgage refinance has been a great process! Very friendly and efficient service!
Terri has helped me tremendously. If there is something that doesn’t quite work for the question I have, she always has an alternative solution! Thanks Terri!
Great customer care from beginning to end. Highly recommend for your financing needs
I have been with SCU for over 20 years and they have provided excellent service every time I have needed them. They have grown over the years with new services for its members. Excellent banking experience
Absolutely the best truly helpful glad to be a member of Summit Credit Union
Very polite and helpful. Took care of me very quickly. Thanks.
Lindy was very knowledgeable and patient with me as she answered all of my questions. Provided excellent resources to help me reach my goal.
Eldreck Gilchrist was extremely helpful and professional. A pleasure to work with him.
Love Summit Credit Union. Staff always helpful, friendly and supportive.
Called to make sure that notary was available. I was told they had several available and I can come in anytime. When I came, the lady at the front desk tell to sit and wait. After 15 minutes she told me that she don’t have notary present …
Eldreck,was very polite and customer service was great!
Michael Hines was a pleasure to work with. He was quick to respond to all my questions.
On and beyond service from this guy. He helped me do what 3 other employees wouldn’t . If nothing else he deserves a gold star!
Alexis was very helpful and answered all my questions promptly..
Always a very positive experience!! They always go above and beyond and today was no different in so very greatful the help that I recieved today. Thank you a thousand times over
Excellent customer service throughout your whole interaction with them
Summit Credit Union is great to work with.
Very informative and thorough. I really enjoyed my experience. I learned a lot today that will help me move coward to prepare for homeownership. Thank you Lindy!
This is an awesome institution. They really work with you and make it easy. Lindy was amazing! Love Summit Credit Union.
The same day that I was looking for a long and filled out the paperwork they called me. The next day I had little information that I needed to give and I even asked if I could go up on my loan which they put in the works and I was still approved. I’ll never forget the word when he told me let me do my due diligence
Any problem I have , taken care of quick. Love this place.
Shannon was a big help with the refinancing of our home. Very professional and she stayed in touch throughout the process. Will use her again in the future if needed.
In person they are good but they are completely unavailable by phone. They shut off my debit card because they thought a charge was fraudulent and I was unable to get ahold of them for two days. I finally got in touch with them after being …
Billy was outstanding with communicating with me and letting me know well in advance what I needed and if I had any questions he emailed me back very quickly. Was a pleasure working with him on my refi
I’ve been with Summit for about a year now. Until today I had no issues. I hadn’t been given the best reviews from previous customers about this bank but I chose to have my own experience with them. A week ago I went to this location to …
SUMMIT CREDIT UNION:::
Michael Hines :Very helpful staff informative on several detailed questions. Excellent communication with details. Would recommend to anyone in need of home buying. Very supportive in the difficult stressful situations. Thank you all for your help.
Sarah, Tonya and Jessica have been great to me for years. Great to work with and always make it super easy. Definitely my go to Credit Union.
Thank you Summit Credit Union user friendly website to handle all my daily needs.
Wonderful bank. Only thing I hate is that you can not make cash deposits over the weekend. So if you take out too much and want to deposit it right back into your account you will have to wait until Monday, which I was charged a $29 over …
Service is great every time I go there. Thanks everyone for being so nice.
She has the patience of a saint… thank you!
DeAna was so patient and so helpful. I really appreciated her!
These folks are great. Whether you are depositing a check; applying for a loan; asking for help on line etc., they are always ready to assist you and fully explain everything to you. The folks always, both in Greensboro and Hickory always take great care of us.Thank you so much.
I really enjoyed using the Zogo app. It has been a great way for me to be reminded of areas of personal finance that I may have forgotten, and also provided a lot of interesting details in areas I did not know. As I am in my early 30s, I …
I love being a member of SCU! With having personal and auto loans both with the branch, it has always been a pleasure when speaking with CSR at both Greensboro locations.
Laura @ Summit Credit is knowledgeable about network services for customers. She shared with me Alleacgy CU service is a network in Kernersville area. I was very please with her customer service friendly position.
Lindy was awesome !! She took her time with me and answered all questions that I had and gave me feedback !! This was my first credit analysis and I loved it and will continue to use this tool !! Thanks again !!!
My account was moved to Summit from a Company Credit Union. Recently the “5 year clock” or “Guide to Unclaimed Property Financial Institutions & Select Financial Instruments Refer to North Carolina North Carolina General Statute §116B-53 …
I talked to a young lady today that was absolutely wonderful to talk to. I had a problem and she was so helpful. I just thought you needed to know. Her name was Jocelyn. So patient. Definitely need to keep her.
I have always been given really good service by Summit and recently had a great call with an agent named Cheryl who provided everything I needed and more.
We had a snafu with a deposit that was made and Tina Jones was very helpful in sorting everything out for us. She did a great job.
I had a very good experience dealing with your representative Michaela. She was pleasant, efficient and very helpful with the issues I had.
Thank you for always being helpful! …
Marshall is awesome!!! He was very helpful and kind throughout my entire auto loan process!
Very friendly staff. I’ve seen these people go out of their way to help members, even non-members at times. The staff are members too. So, they are easy to relate to.
My mortgage refinance was seamless from beginning to end. I am very pleased with the outcome and how quickly the process went through! Recognition to both Michael Hines and Patrick Featherstone!! Thank you!
Michael was surprisingly efficient and personable. I enjoyed working with him throughout this process. He made a tedious and frustrating situation alot easier to deal with. I appreciate the fact that he was always available by phone or text.
My experience with Miss Fuller at Summit Credit Union was excellent she helped me understand my FICO score and did an excellent credit analysis making me very knowledgeable helped me set plans for my future goals Summit Credit Union is …
The CSA appointment I had with Lindy was informative and educational. She give me insight to thing about credit I had no ideal about. Thanks Lindy and Summmit credit union. I recommend this service to everyone. Lindy is great.🤓 …
I had the best experience you could ask for. Tonya was very professional and made the process smooth. She went above and beyond to make the deal close. She stayed late to make sure I had everything the dealership needed, and I am truly thankful for everything she did for me.
Fast and friendly banking service provided by locals. Offer the most important perks of the big banks with none of the sterile “you’re just an account number” feel. Happy with the number and quality of the services they provide.
I am new to Summit Credit Union and have already experienced above and beyond customer service from Michaela!
Five stars is an understatement when it comes to my experience with purchasing my first home through Summit Credit Union and the man that kept me from losing my mind, Mr. Keith Totten. The way he conducted my business on my behalf was …
Super sweet staff and very helpful and patient.
Caitlin was so very helpful!! She called me and send me a friendly reminder of my loan payment. It’s wonderful to have such a pleasant experience every time I need something from my bank. They are always there to help me out.
I met with Lindy D. Fuller this morning for CSA and she was awesome. I thank you for helping with putting things in perspective and plan in place that I am ready to work. Keep up the good work and helping every way you can.
Very very unprofessional. Seems like the staff cares more about their phones than they do their customers. The Entire time I was sitting in the lobby, the manager wobbled her way to her staff and they had a lot of jokes and laughs while I …
I really enjoyed my session. Lindy is very knowledgeable and she made sure that I understood everything before moving on to the next section. I’m glad I got the opportunity to work with her and can’t wait to reconnect with her again in the future!
To Whom it May Concern:
It is with great pride that I send a letter to acknowledge the exceptional …
She understood my concerns she was able to help me immediately. I ALSO WANT TO SAY SHE SHOWED GREAT CUSTOMER SERVICES.She was to the rescue.Thank you for your help.I want to say she stand on her commitment.( She sent a notification to let me know that my card was unblock thank you 😊 …
Mr. Michael Hines was my loan processor! He was and is amazing! I felt like I was treated as if I was a family member with the very best of Care that he could give me ☺️. My experience was above all my expectations ! Thank you so much Michael ! I really appreciate you!
My Heavenly Father sent me an angel , which was Mr. Michael Hines.😃 Whenever, My pace for this race was slowing down ( my Faith) Mr. Hines help carry me across the finish line. His kindness, encouragement and the joy he had in his voice. My …
I want to thank the Summit Credit Union, Dirk Spainhour, and especially Michael Hines. I did not really think that I would ever be able to obtain a loan to purchase a home of my own. However, the Summit Credit Union helped to make that …
Today, I spoke with Lucy about possible fraudulent charges on my credit card. She was professional and courteous and helpful. This is the first time I’ve ever had an issue concerning my credit card but I’ve had a few fraudulent attempts on …
My experience today with Michaela was very professional. Her expertise was SHOWN in her attitude, patience, answer to questions and mannerism. She gave me her Best in directing her attention to me. I JUST had to let her EXPERTISE be known …
Of all mortgage lenders I have EVER used in my life ( I’m 67), Michael Hines is by far the best! He will work for you tirelessly and never give up. I do believe he has a Christian spirit about him. He never let me know he was frustrated though I know he was at times. Thank you Michael.
Soooo last week I had a small situation arise with my account…long story short…I spoke with the member service rep named “Michaela” who was beyond patient with me & extremely attentive. She took time to get clarity & did not rush me nor …
Lindy Fuller is AMAZING!!! I don’t have the best score, and she was able to let me know it wasn’t as bad as I thought! We went over a lot of helpful information, my credit report, and an action plan for me to reach my goals. She made me …
Theresa was very helpful and knowledgeable and help us with our situation, Theresa you are awesome thank you so much.
We had an exceptional experience with Mr. Michael Hines throughout the handling of our home refinance process. Always available quickly and never ruffled by nervous phone calls from me and explained the process without sounding annoyed or …
My job hosted A Taste of Reality Fair through Summit Credit Union a few years ago and it was the absolute best financial literacy seminar I’ve ever attended. I volunteered as my children participated. It was set up to teach youth between …
This was our first time buying a house Mike Hines worked with us and he was absolutely terrific. Our first time home buying experience was great. Thanks so much to Summit Credit Union and Mike Hines and the whole team.
Working with Lindy Fuller was very efficient and educational. She explained everything in the order, and build an action in place. I would fully recommend her expertise to anyone who is trying to understand how credit work and how to increase credit score.
The Hickory office is the Best of the Best! Their customer service is beyond incredible. From just general accounts to loan services help, they are 5 Stars! They make you feel that you are their only customer and give you that hometown, personal experience.
Summit CU always go out of their way to make sure that we get the customer service that we need. They always go above and beyond to help solve any issues ! Join for the perks, it really works!
Thank you Summit Credit Union for a great refinancing experience. Both Patrick Featherstone and Michael Hines have been great to work with, both providing excellent customer service throughout our refinance. Michael has made the process …
I spoke with Cheryl on the phone. She was SUPER helpful. She helped me get a pin set up for my credit card, replace my debit card, increase the limit on my credit card and set up a travel notice. Anything I asked She had answers for. I had a wonderful experience.
Cameron was very helpful, knowledgeable and made the Summit CU experience a great one. Thanks
This guy was just awesome very helpful..couldn’t say much of nothing about who I spoke with before and hope to never again 😀 thank you sir for helping me your the best …
I have been a Summit member for almost 10 years. Last year my teenage daughter started driving and I was looking to add them to my auto policy. The insurance company I was with at the time quoted me a policy for well over $5k for a six …
Buying a home can be difficult for anyone especially now. This was our first home purchase and Michael made the process as easy as it could be. My wife and I are thrilled with how easy he made this entire process. He called and emailed us …
I did not realize how much of a benefit can be with being a member of a credit union. This was one of the best decisions I made for my family and myself. The personal credit analysis class that I took with Ms. Lindy was educational and …
When my husband and I moved to Hickory NC four years ago we needed a bank. When I saw the Summit Credit Union logo of the five peaked mountain it evoked a positive image. I associated it with the spiritual meaning of Mt Sinai. …
I would love to say that I like the way summit Credit Union handle there customers especially Mr Cameron very helpful keep up the good work
Cameron H. was great from beginning to the end, and pivotal in securing our loan on time for our emergent need. He’s very patient and thorough with quick feedbacks and keeping us up-to-date. Nipa and I appreciate and Thank you.
Summit Credit Union/Dirk Spainhour and Chris Barnes have been great to work with on my mortgage re-fi! They helped to make the process quick and efficient, and stayed in touch as the process moved along. I would definitely recommend them!
Excellent experience. Exceptionally helpful and informative. Michael made my first home purchase as easy as possible and helped me more than I could have imagined. I will use Summit Credit Union if ever needed again and highly recommend their service to friends and family.
Just had a very pleasant experience with Terri at Summit Credit union. She walked me through each step beginning to end. She deserves an award for patients, because I’m pretty clueless when it comes to technology but she was always polite and professional. I’d give her 10 stars if I could!
Tellers are always pleasant and very professional, and they always asked,do I need any additional assistance.
First a foremost, I really want to thank Lindy! We did a CSA, and she had everything organized and we were able to chat about everything that was on my report. During the process I told her I was shopping for a new car and I had applied …
Wow! What a great Presentation on the Steps to Financial Success by Mrs. Linda Fuller. It was full of information and motivation to kick off your starter for movement. The Summit Credit Union has been a great help to me for many of …
Mike Hines was awesome to work with. He was very patient and helpful when I was filling out forms on the computer. He was always very quick to return my emails and phone calls. He kept me updated very well on how things were progressing. I definitely recommend him to others seeking loan assistance. Thank you Mike.
Had an Awesome experience with Tonya! She was prompt, friendly & kind. She is very knowledgeable and walked me thru the process step by step. I would definitely recommend Summit Credit Union! Thank you all so much for your help 🙂
It was a pleasure to be assisted by Ms. Maria Sandoval, this morning. She was able to understand the reason for my call asked appropriate questions and entered information as agreed to correctly. She was knowledgeable of the process needed …
This credit union is amazing! The more I learn about them more I know I made the right decision to open up accounts. I’m getting ready to change all of my banking accounts over to them. The representatives are VERY helpful and friendly and …
Laura is the most dedicated and understanding agent I’ve spoken to here in an whole. It was an pleasure working with her. She was able to resolve an on-going issue that had occurred for over 2 months within one day. After speaking with …
Drive thru is a little slower than it used to be, but the staff is polite and helpful
David Adams at the Ed Drive branch was efficient, polite and professional when I came in to have a new debit card made. It is also a major plus that the service is offered at the local branch so customers don’t have to wait 10 business for …
Amazing! Lindy me the confidence booster that I needed to understand that I can overcome the issues with my credit. She helped me understand what builds a credit score, and how to maintain and increase the score. I felt very comfortable being transparent during the session. I am excited about exceeding the goals we set!
Michaela did a great job setting up the account in a timely manner and had great communication throughout the entire process. So far a great start to this partnership.
Alexis provided me with awesome service and I appreciate all she brought my way today..Alexis was very professional and thorough with the information she provided to me and most of all she showed empathy and compassion while doing so. Awesome Service Alexis!!!!! Thank You
I had a awesome experience with Summit Credit Union. Michael Hines was awesome. He kept me informed throughout the entire process. He was kind, professional and caring. I received exceptional service. I would recommend him if you are looking for someone to partner with you for your next loan or refinance loan.
I have had to call to get assistance with the problem that I have had twice. Both times that I have called the Ladies have been very professional I wish I could remember their names. They have helped have been very courteous and just super …
Chris Barnes is a great asset to Summit CU. She helped to guide me on my way to owning my first home. Everyone I worked with at Summit CU helped a great deal. I will always be grateful to all of you who helped. If you’ve never bought a home …
Great communication. Great service. Linda is awesome!!!! She really informed me on things about my credit that I had no idea about. She walked me through a certain timeline and recommended me what I should and should not do very thankful for Miss Linda.
Summit Credit Union is an great bank with outstanding employees. Mike Hines has worked very diligently on our refinance to get us a great rate as well as taken care of all the details that goes along with a home loan. I couldn’t have asked …
Shannon helped me tremendously, also, she was extremely courteous and professional while doing so. She followed up with me to make sure I didn’t need anything further which never has happened with any other company. Shannon is a great asset to Summit Credit Union.
I spoke with Maria today at Summit Credit Union. Maria was very polite, professional,
personable & most helpful. She helped me with two different situations. She …
I had a wonderful experience with Lindy. She was professional and detailed in regards to reviewing my credit analysis report. She provided me with strategic plans to use moving forward in order for me to be successful with improving my …
Joking was easy quick and the Representative was very professional and explained everything, she was very knowledgeable!!
Teresa F was very pleasant to talk to,she helped me with setting up my account. Pleasant experience
Alexis was so caring and compassionate when she helped me understand different savings account opportunities if I was her boss I would give her a raise thank you so much keep up the good work Alexis
We have been with Summit in Hickory, NC since they were in the little apartment in a house downtown. Katie Lee has been by our side through good and bad. She has been instrumental in our banking needs to help us realize our long term goals. …
Many years of service here but today Caroline at member services went above and beyond to help me. In a small crisis, she was a confident voice to walk me through the process. That’s the kind of comforting you need in the middle of trying to resolve a mess. Never want to bank anyone else. So grateful.
Alexis was very friendly and helpful in resetting my password. We also had a good laugh with the similarity of her name to Alexa. But she was much more responsive.
I worked with Marshall on a loan application and he was awesome! He took his time to explain things, set realistic expectations, and often checked in with me during the process. I have been with Summit for several years now and the level of customer care that Marshall provided is the reason I’ll continue to stay.
From the very start of joining SCU I’ve had nothing but great experiences with every worker I’ve came in contact with. I would personally like to thank Cameron Harris in my journey of car buying. His quick response, dedication, and patience …
Went to open 3 NEW accounts during the lunch hour today. Risky, I know! I was BEYOND IMPRESSED by the attention, thoroughness, patience, and amazing customer service I received from Paula at the Market Street location. I highly recommend Summit Credit Union and Paula for ALL of your banking/financial needs!
Heather Harvey one of the member services representatives went over and beyond with her customer service. I went in to join Summit Credit Union and although I was not able to join because I needed more documentation (just moved from …
I’m a new customer but have had a very positive experience so far. Michaela was extremely polite and helpful with setting up my account and explaining what they offer.
Alexis I enjoyed speaking with you. Your knowledge was very helpful. Continue with great customer service and it will pay off in the future. Once again thank you for great customer service.
.
Great credit union to do business with. We bought out our auto lease, and Katie Lee made that transaction, relaxing and stress free. Look forward to being a repeat customer with Summit Credit Union.
Excellent experience. Easy-to-use. Wonderful experience working with Tracy. She called me, told me what she needed, and I sent it to her and she handled the rest! Thanks Tracy!
Cameron went above and beyond to handle my loan quickly. He was available whether I called or email. EVERYONE I worked with throughout this process was amazing.
I love this credit union. Someone got hold of my debit card number and tried to go shopping, but Summit notified me of the attempt before any damage was done. I requested a replacement card, and when it didn’t arrive they sent another card with expedited delivery at no charge.
Jeffry is a wonderful employee of Summit CU, He is a knowledgeable, very courteous , professional, very helpful to me. He is an asset to your bank. Because ot him I will highly recommend your bank everyone . More Power to you!!
Cameron Harris was great with helping me get what I needed. He was very on top of things and communicated with me throughout the entire process. Thank you Cameron and Summit Credit Union for helping me
I can’t say enough good things about the High Point Summit Credit Union! Everyone is so friendly and very helpful and accommodating– if you have questions or are wanting financial advise. I will continue to be a member for years to come!!!
Lexx was awesome. She was professional, friendly, knowledgeable, and patient. She answered my question and explained her answer to me until I understood it thoroughly. She is a great customer service rep! Would love to speak to her for any future concerned.
Michaela was wonderful. Although I didnt meet her she handled my online app and everything quickly and with great customer service. She made everything effort to make sure I understand my new account. Thanks so much!
Ashely Today member Service Rep helped me she just went above and beyond she was patient explained everything in detail, as well as provided some good information about my account in about the services that the bank offered . I’ve been …
Member services staff was amazing. I really appreciate her. She was extremely nice and got my problem resolved very quickly. I love Summit Credit Union so much you’re the best!!!!
Terri was AMAZING! She gave phenomenal customer service when trying to get me an account set up. She continuously followed up with me during this process. I would not only recommend summit credit union but TERRI. Please give that woman a raise! She definitely has earned it. Thanks Terri!!
I have been a longtime member here. Always have had great customer service. Recently, I got my first auto loan. Cameron Harris helped me out greatly. He is very personable, professional, and kind! I was on a time crunch with getting the …