The SummitRidge Center for Psychiatry & Addiction Medicine provides mental health and substance abuse treatment services.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
250 Scenic Hwy, Lawrenceville, GA 30046
Worest place to ever send anyone. I would not recommend this place for anyone. I repeat dont send your loved ones here. I just got out and it was the worest experience i have ever had at a hospital.
My grandmother was brought here from north Fulton hospital and staff was an absolute nightmare. No communication with family members and especially not doctors. DO NOT SEND YOUR FAMILY HERE
you guys its not the hospitals fault you were there its the person that transferd you complain to them now my stay was nice most of the staff were sweet and funny gave hugs and everything there was one female nurse who was rude but not to …
Do Not send anyone you care about to this place. This facility will imprison your loved ones and treat them like trash. This place should NOT be in business. How can they treat humans this way.
My mother is headed here now. After reading all these reviews, I am worried sick. I pray to god she has a positive experience.
If you have a loved one in this facility get them out now. They over drugged my family member and didnt get him out of bed for a week. This place needs to be shut down immediately.
This hospital is really horrible. The unit never answer the phone. They discharge patients at 9:30 at night. Have no kind of organization, nurses and case workers and doctor are not even on the same page with patients. Terrible environment to have people with mental issues!!!
Do not take your loved ones here I wish I would have listened to the reviews… it’s just an adult day care with people coming from Jefferson Street the Atl Detention Center not a good place for people with mental health issues they’re all …
Nurses are rude. Don’t get any of medicines until you see the psychiatrist. They make you strip naked and swiss and cough. I’ll give the food a fixe star rating. This place is really crappy Do not go here.
I had the worst experience possible when I went there as a teen. In fact, to help me cope with the added trauma (literal trauma in the medical definition) I wrote a poem. See photo. Please, please, I am literally begging you, do not send your loved one here. It will only make them worse.
in my visit Staff where threatening to assaults’ patients. Never go here.
I WOULD ABSOLUTELY NOT BRING ANYBODY HERE! This place is unprofessional, barley answer the phones, even let my mom fall. I would not bring anybody here! They literally need to shut the WHOLE facility down
Great service Staff, Doctors,Casemanagers and a Great help to me and my love one.I wouldn’t magine no
one criticizing Summit Ridge Hospital unless they have a Great phycological …
My father in law was discharged and we believe he was dead before being put in my mother in law’s car, Do To OVERWELMING MEDICATION. Autopsy will tell all!
I suspect foul play and will get to the bottom of this! …
Personally real liked this place. Great service and I really enjoyed my stay. would go back again
I was here after i tried to OD 3 years ago, staff was amazing, felt like they actually cared and that i wasnt just a bunch of dollar signs. Dont know how this place has so many bad reveiws. In the 72 hours i was there i never had a problem with any of the staff.
From a friend who was sent there from University Hospital. This place is help on earth. If a patient gets a bit roudy, they give them a shot and send them for shock treatment. People who are there with diabetes or high blood pressure or are on maintenance meds, it will take 48 ÷ hours to get meds.
HORRIBLE HORRIBLE PLACE!!! Never send someone here!!! This is the worst, abusive mental ward ever.
They don’t even eatn a 1.0. Horrible place. My husband came our dehydrated and with a bed sore and I am an RN. Not trained to handle dementia patients.
THEY DON’T ANSWER THE PHONE! MY SON WAS DISCHARGED TO A VERY UNSAFE GROUP HOME AND WE WOULDN’T LET HIM STAY. THIS IS AN UNSAFE DISCHARGE!! TEN PEOPLE IN THE HOME, LAYING ALL OVER MATTRESSES IN WHAT WAS SUPPOSED TO BE THE LIVING ROOM. …
I have not been to this place but it is horrible. I have seen so many comments about people getting abused here. It’s really sad. My friend has came here and she got abused and yelled at. DON’T ever come to this place please. It’s the worst facility on earth.
I feel the staff are underpaid because of theire inability to connect with their patients. The Doctors do not complete their assessment of what’s going on or send important paperwork to where I need it. Just not happy, sadly it’s the closest place to me.
They suck,it is Like a prison. My son was sent there by the hospital and if you can do it don’t let this happen because once they are there you are screwed. They don’t give you any answers about anything they will lie to your family. They …
im an 11 year old girl who was here. this place is horrible. the staff are rude, theres so many fights, and when i was there some girl got dragged by multiple grown men (doctors). DO NOT GO HERE
DO NOT GO HERE! RUDE STAFF , NOBODY KNOWS WHAT THEY ARE DOING AND THEY PURPOSELY WAITED AS LONG AS THEY COULD TO RELEASE MY HUSBAND FOR MONEY PURPOSES. THEY DO NOT OFFER HELP. HOWEVER THEY HAVE GROUP MEETINGS !! YOU GET TO PLAY GUESS THAT …
The staff was extremely caring and loving. They up-grated the food while
I was there. They have to deal with some difficult patients and keep some
order in the daily activities.
Worst place I’ve ever been to. Unknowable staff who inject people with random things . I had a ton of seizures couldwant walk etc good luck be ware
A long time friend of mine was admitted last Wednesday on a 72 hour hold due to suicidal behavior due to drugs and alcohol. She was able to walk away that same day and know no one has any idea where she is!
May 13/2022 my son was body slammed on his face and I got a call saying he was ok and everything but I’m very upset they let that happen to him I thought these places are to help not hurt I will be getting something done about it I promise u that because I will not allow someone to hurt my son ever
DO NOT LET YOUR LOVED ONE GO TO THIS AWFUL PLACE!
They refused to communicate with us and our dad was transported home covered in bruises and sores. Very scary place.
If I could give negative stars, I would.
My gradain was in Children PHP. It helped him a lot with his angry and rage. He said that he had a good time and that he likes the people that worked there. I would recommend this to other parents who have kids with rage or with bad thoughts or other problems.
Amazing place, Mrs. Bre and Mr. Brendan need a raise because they are amazing! (I’m transgender so I had a room by myself) if you are planning to send your kid/adolescent here, you have made the right decision
…. I’m Very Confused On The Comments I’m Reading
While I Was There I Actually Felt As If I Was At A Hotel… Meals Were Delicious …
Self-admitted myself here, thankfully I managed to get a hold of myself, food was decent the time I went back in 2018. It enforces rules, not letting anyone slip by. Looking back I felt like a kid being deprived of somethings, but it made me realize what I actually value.
I just wanted to say thank you to Dr. Weldemichael, Saren, Mrs. Mary, James, Davon and Kevin. (I hope I spelt their names right) Summit Ridge helped me through a really tough time in my life. 💜 I’m also blessed with the friends I made here, …
I was recently at this facility for depression and anxiety & had a horrible experience. Nurses were very disrespectful, not helpful. Facility was dirty. Please do your homework and research before coming to this place! Needs MAJOR …
Summit Ridge, going there was one of the worst experiences of my short short life. It’s all insurance fraud because they don’t have a real ward. It’s a converted office building. It’s also poorly run.They overmedicated me with a drug from …
My sister was admitted here Worst Experiance EVER THE STAFF IS LAZY AS HELL Prior to my sister being here the medicine THEY gave her caused a allegeric reaction !!! On top of that she caught the a horrible eye stressed related they didn’t …
The worst place facility very filthy. The staff have a very nonchalant attitude. Extremely unorganized.
Very scary……rude staff……along with no sympathy and withheld much needed medicine for 16 hours. DO NOT go. Look at reviews. No medical attention received when asked for. I have a list 3 pages of things. Contacted a attorney. I was treated this badly.
had to sit in a hard plastic-like chair all day for six days, slept on a bed that felt like a gymnastics mat, and had to stay an extra day because i had a panic attack. don’t admit your kid here!
Counseling helping being able to speak about what I’m going through is helping.
SummitRidge deserves less than one star…My husband was admitted for substance abuse. Upon his leaving, his “good doctor ” , subscribed 100 Lori tab pills. I have proof in writing. My husband ended up dead. I received a …
Literally the worst hospital i have ever had the displeasure of dealing with. They billed my insurance LATE and because of their OWN FAULT LATENESS my insurance didnt pay because it was not filed in a timely manner. So this is THEIR OWN …
Worst hospital ever!! Transported from GMC ER against my will. I was not suicidal or homicidal. I was as lucid and cooperative as I could be. Nurses completely ignoring patients with real medical problems…”There’s no Dr. Order for Tylenol, etc.” Several times nurses openly mocked or ridiculed patients; including myself.
My brother was there and almost lost his life. Stayed less than a week and was transported to emergency room at Gwinnett Medical Center two times. On his second trip to emergency he was admitted to ICU. He was very dyhidrated , had serious …
Please, Please fix your phone switch. I am a Telecom guy and your phone system has to be the worst. Many drop-offs and misconnect. There has to be something wrong with the system. Unit 500 has at least on bad handset.
This is the hospital that MCG sent my husband strapped down. Two and a half hours away from, Augusta GA! Without anyone’s permission. I did not even receive a phone call. Dr. Mostafa from MCG said he seemed a “lil” depressed! That is NOT a …
This place is a joke, they don’t help anyone..all they do is want to bootyjucie people. Don’t send your love ones here. Cause when they try to call there parents to tell the truth, they want to give the shots for the wrong reasons. So rude and disrespectful to the people that need help.
This facility is utterly incompetent at all that they do. They have a severe lack of understanding of psychiatric conditions, staff that actively make conditions worse, and completely ignore any communication from family. If you’re not suicidal going in, you will be after trying to deal with them.
I have been reaching out this facility for quite some time now. I have tried using your contact form and still have not gotten a reply. I have called on ore than one occasion. I am always transferred to the php department which is who I …
I Was just discharged from this nightmare of a place they keep us in a room all day with nothing to do the phones didn’t work for a full day and when they did work they did not ever answer the phones so our loved ones could not always get …
My mom came home much better. As in any hospital, there are mostly good nursing staff and a few not so good nursing staff. I’m thankful that there is more medical knowledge to help the elderly live a happier life.
My experience experience was not a very effective or pleasant one. The teenagers that were with me at the time agreed with me on this. The thing that bothered me the most was how the counselors, more specifically my outpatient counselor, …
My sister checked herself in for treatment and recieved some good results. However, she has been there for 9 days, when most patients have been there for 3-5 at the most. As she was supposed to have ECT yesterday, the hospital there …
My elderly father with frontal lobe dementia was comatose when I saw him 3 days in. He declined greatly while there. Nurse yelled at my elderly mom for asking her a question. I found it difficult to see him. Very secretive. It feels like a …
It was super sketchy outside, dark parking lot we had to walk through it was all messed up biggg creepy feelings from the get go and it didn’t get better from there.
Horrible place!! Most of staff is great, however the ones that aren’t make it terrible! Night shift and weekend workers need to greatly improve! They are very quick to judge people and should judge themselves!!!!!!!!!!!!!!!! I could write a novel and would love to talk to the CEO!
Very irresponsible director and staff. Director will not return calls or speak in person (“always in meetings”)..staff does not make sure patient swallow medications (trained to do so)…. if you have a loved one… please consider review.. God bless…
Very unprofessional from day 1. My daughter was here for a week & I never once heard from her “Dr”.
I did however get several calls for her deductible before she left. I definitely do not recommend Summit Ridge.
I wish you could rate -10 they lost my belongings I had to leave in my socks and somehow I feel worse “somehow” being a joke this place is for sick animals or that’s how they make it seem from food to denying you warm clothing when it’s …
My wife is currently a patient there, and the staff who I have spoken with have extremely nasty attitudes. She’s been there one week, and I haven’t heard from any doctors, yet. I’ll probably end up taking her out of there and finding another institution, possibly Eastside Medical in Snellville.
The black lady in the front tent tonight was totally inappropriate. She was cursing at everyone in the front telling them that they can’t bring any clothes or bags for the patients, which is false!
She should be fired!
They treat you like an animal in the zoo, break your will, take your dignity and self respect, expect you to break under the pressure so they can keep you there
I was admitted to this place because I attempted suicide.. I’m a minor so I was with all the other teens…. It’s a mental hospital y’all it’s not gonna be all peachy and perfect.. This place really did help me though… Evey one on here …
This place is terrible. I came here voluntarily as a minor. They treated people like dogs, and the first night I got there, I explained why I was there and they invalidated me. It was very traumatic for me to be exposed to the things I was expose to. I would give it less than one star if it was an option.
I never felt I had enough time with the doctor or case manager. Sometimes it felt like we were herded like cattle. Some staff understand others were rude and condemning as though we were second rate. They even ignored us at times. I witnessed them making fun of other patients. It was degrading and disgraceful.
My 14 yr old Nephew was admitted to this place after mean things were being said on Social Media. He tried to commit suicide. The 1st few Nite he was terrified. Not til now did I discover a member of the staff said he was a cry baby and …
Staff is so overloaded with paperwork that they have no time to make sure that patients were cared for properly.
I came in to pick up a relative and the front desk clerk was very rude and unprofessional. Day time African American lady. She was not approachable at all. Gave me an attitude. If I was a white woman, she’d be kissing ass. …
Don’t ever go here in a hurry. Went to pick up a discharged patient and it took 45 min to get her out the door. Then remembered they had some of her stuff only to wait now going on 50min waiting for someone to retrieve that. Do. Not. Be. …
Missing belongings that I personally dropped off for my son. He never received them and we cannot get anyone to respond back to us after about 15 calls over the course of a month. They keep giving me the run around.
My stay at the SummitRidge Hospital was something to remember. Their strategies for treatment was acceptingly eye opening. I am pleased to have had treatment from SummitRidge Hospital. One staff member that stood out to me the most would be Kenny McKesson. Thanks for noticing me.
Awful service. They lie. They can’t even tell you their job description. The office staff is quite rude and incompetent. The lady, “Lindsay” with no Last name is awful. They throw threats around and dont do anything to assure a safe reunion …
Why isn’t giving zero stars an option?! WORST HOSPITAL I HAVE EVER WORKED WITH FOR ADOLESCENT CARE! 1) the staff is EXTREMELY unprofessional and has no idea what they are doing! 2) The staff is incentive and doesn’t do a single thing to …
A formal investigation needs to take place immediately here. From the argumentative staff and nurses to losing all of my childs belongings upon arrival for days without notifying me. I have been treated like a burden everytime I visit or …
There was terrible service there. The doctor hearing me and my parents was one sided, there was kids having sex in the TV room, a girl flashed me in the gym, the doctors were rude and unwelcomeing, they got the wrong evidence of my …
This place will haunt your children forever. I personally experienced the adolescent program for “behavioral” issues. As long as Summit Ridge receives payment they will diagnose your kids with anything. I was 15 at the time I was admitted …
Staff doesn’t return calls. Can get no information about our daughter. And can not get her discharged even though it was a voluntary admission. We have called our attorney.
My wife’s been at Summit Ridge for ten days. Initially I got occasionally updates on her progress. Monday, 11/16 Dr Hannah told me she’d probably be release to me Friday 11/20, & that case manager (Evelyn) would call me with an update. …
Worst hospital ever. This hospital doesn’t deserve even one star.. My father is in the hospital at the moment his nurse, case manager, ect. will not talk to my mother will not tell her his medicines that they have been giving him will not …
I was a patient there and I hated I cried multiple times a day for a week because I could not stand it I have been in and out of hospitals for over 2 years and this is the worst I have ever been to I only found 3 staff I liked there and 1 …
I will say the Drs here have helped my son get on the right meds but the discharge is God awful! When other reviews say it’ll take more than an hour, they ain’t lying! They told me my son would be ready to go out the door at 2pm, it is now …
My experience here was horrific. The things I experienced here has affected me and my mental state. There’s so many Africans and they talk to you and do you any kind of way. I was in a unit where chairs were being thrown and people were …
I had considered hospitalization more than once but this is where the VA sent me when I finally bit the bullet and did it. …
This facility is a disgrace to mental health. My kid (12yrs old) was admitted to the PHP/Day program for suicidal thoughts. Contacted director of the program for information, 3 messages and no response. Counselor was advised to contact my …
My partner has gotten dramatically worse since arriving two days ago. They won’t help her get transferred somewhere else because everyone goes home on the weekends, even the case workers and many psychiatrists, and anyone who stays is too …
I wish I could give this place a negative ten start, but I had to give them one star in order for me to write this right now! When I was admitted to Summit Ridge, on 1/2/2018 me and my mom were sitting there for a couple of hours just …
Phones off the hook for hours. Receptionist forgot I had even spoke to her and after 20 minutes of sitting there she called me back because she didn’t remember why I was here. She was threatened while she was in her unit and nothing was done. If you care about your loved ones, do not let them receive treatment here
My daughter was there for a week. They “lost” her personal items and never returned phone calls. She said the food was bad and they didn’t do all that’s said in the brochure. Mostly sat around. The visitation room is small and no a.c. It took forever to do intake. Not recommended.
My daughter’s doctor wrote orders for her to be admitted,she has a long history of mental illness.The person who evaluated her turned her away. I’m not sure if he was even qualified to evaluate her.After looking at all of the negative …
If I could give less than one star, I would! My daughter has been in and out of multiple facilities, and this is BY FAR the worst! I told the doctor on Wednesday that my daughter needed long term care. She agreed, and said she would put in …
I was admitted a year ago and i was just reading the reviews and wanted to share my piece. When leaving my doctors office after they told me they found me a bed here, the ambulance came and got me, strapped my arms and legs down like i was …
Who to contact first? The news or the authorities of some sort?
Staff is terrible, to everyone.
Food, terrible. …
Summitridge mental hospital exposed,
I admitted myself into summitridge hospital in lawnenceville GA, …
I can personally say that this traumatic-degrading experience will haunt me forever. Branded 1013-Friday 5/17/19 transported in a prison van 2 hours away from home. I did not attempt suicide. Went in for thoughts of hurting myself. Arrived …
Absolutely the worst place known to man to put your loved one. They don’t answer the phone and are dimmisive at best. Horrible customer service and horrible all around. This is quite literally the gutter of society …
My father got admitted into this hospital involuntarily for drinking and some mental health problems. The social worker informed me that they would put him in a homeless shelter if someone didn’t pick him up at the end of the 7-Day limit of …
Im only giving a one star because there were a handful of staff who were genuinely caring and wanted to help. I named them specifically on my discharge survey. Besides those few people, the rest of the staff were rude at best and …
Outpatient services were excellent. The staff is friendly and the therapists were caring and talented. I attended PHP (partial hospitalization) for two weeks, and IOP (intensive outpatient) for one week. The difference between before and after are amazing, and I have to thank the therapists at Summit Ridge.
1. Rude staff. Can’t ask for anything without a snarky comment or eye roll.
2. Very boring. All you do is color and watch tv
3. Group therapy revolves around two or three people who won’t stop talking and …
Had to call Lisa in intake who was very nice and professional. Main switchboard is nearly impossible to reach. With patient code gave me both adult unit numbers…..why don’t they know where THE PATIENT is. Got one unit phone answered in 3 …
it was boring which I understand because of the lack of activities due to Covid but the most help came from other patients. Also not a lot of people wore masks and four people ended up getting covid. but the case workers were the best. but it was so boring that I will never try to kill myself again just so I won’t have to go back there.
This place is a joke. My 18 year old was sent there for suicidal tendencies. They have made her feel worse. She says that if patients complain they retaliate. I am trying to get her transferred or sent home. A place like this is supposed to …
I have a hard time reaching anybody at the Facility. I get music as soon as I call. They pick up the phone and put you back on hold with music. I have seen the place. I don’t see too many staff on duty. Sometimes I can reach the Cottage …
I’ve been wanting to leave This review for weeks now. It is only now that I decided that I wanted to discuss this stuff because the hospital actually left me traumatized. No 1-1 therapy, the group therapy is an actual joke (you fill out …
Nurses were very rude, one of the nurses Mrs.Linda told me I’m a horrible person (which I told her that’s the reason I cut.) This is very immature and you don’t even get to talk during group therapy. This place is horrible I wouldn’t recommend.
This place is disgusting!!! At discharge they could not find my family members wallet and passport !!! They had his cellphone in a sealed bag but not wallet which contained cash or his passport!! The “supervisor” sent a nurse to talk to us …
Second part of review. I dislike using the word lied to, so I will say mis-communication. I was told I would get daily updates on my son’s progress, and he would be allowed to contact me twice. At no time did they say….except on …
My son was referred here and we went today to register for IOP. We put our name in to be assessed and sat for just short of 4 hours. Not a single person came to check in on us, to say they were busy and would be with us soon, nothing. Just …
ive seen the other reviews and decided to help take this place down- my review may be small but its the best i can do
My mom was sent her and they would not give her her id number so i can talk to her. When i asked about her release the woman i spoke to was extremely rude and hung up on me. These people think they can get by with messing with my family …
My overall experience with Summit Ridge is not very good at all, my husband was a patient there 2 weeks ago and was recently admitted again, not sure what kind of care they give but the interaction with family is awful. 2 weeks ago I …
I was admitted here and although not the nicest place to be, the staff here was awesome to me and really took care of me.
If I could give 0 stars I would. This place needs to be shut down. I was a pt. here about 4 years ago. I saw on the news that there is scabies going around the facility right now so I wanted to hop on google to look at the current reviews. …
It is truly difficult to rate an unregulated establishment like this. All I could think about while in this SEWER was some authority needs to come shut this abusive place down. I am sure the reason they check visitors with metal detectors …
Mrs Linda is a lovely woman. She was really good to my daughter. I panicked due to lack of communication but after picking up my baby and finding out shes ok and that the staff was good to her I had to change my review.
At first I was sad and did not want to be there at all. I was there for four days. And honestly it was great. I made so many friends and I love the staff. People that are saying bad things about the staff on here aren’t 100% wrong but there …
The reviews for this place are true! AVOID.
My wife was a patient and I am beyond furious with this joke of a hospital. …
UPDATE I drove two hours too visit my loved one just too be TALKED AT not to WITH NO EXPLINATION NOTHING JUST COVID YOU HAVE TO GET OUT OF HERE……Yet she’s trapped there for 3 days no phone no text cant visit her most likely scared to …
This place does nothing. They don’t do their job and don’t care about the patients. I sent all of my daughter’s medications with her and when they released her they kept her meds. I have called 3 times to get them returned to us. They …
Don’t ever send anyone to the facility that you care about. The most incompetent do nothing hospital on the face of the planet. My child is being held here against my will on day 6 of their stay. It is a nightmare and my next call is …
100% T y r I n I z e!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! people 2 hours waiting on line, very rude employers, liers, they shouldn’t work in this facility. Doctors tells noncecnce that giving patient Xanax…promise reliese from this Prison …
This place is awful. There are maybe a total of 8 nurses and techs that actually treat you like a human. Medications ordered by doctors took hours to get. If you got them at all. You are treated like a criminal or an animal because you have …
No idea what all the negative reviews are about. My daughter entered voluntarily (maybe that’s the key?) and has had no problems. Doctor saw her as scheduled, no delays. She likes the group sessions and the food. Not all the staff have …
I was admitted due to severe mental illness and suicidal ideation. Since I’m 15, I was put in the adholecent unit. Over a few days, I started becoming really sick because I they didn’t have my medicine. I started getting really bad …
I would give them zero star if possible!! My experience here was TERRIBLE! I went for help and didn’t get that at all! I had an RN give me double my dosage of HEART medication without consulting the doctors first, when i reported it to the …
When everyone says this is the worst place they mean it! My fiancé was literally yelled at to get off the phone and when I called to get him back on, I got nothing! And when I called the next morning, they said that it would be a long time …
This place is absolutely terrible they had me waiting for 5 hours in some lobby it was so bad. There service is awful and the only nurse that actually cares about their patients is Mrs. Q she is a really great person and I loved her so much the others are just awful.
This place is a nightmare. I stayed here after a suicide attempt. I was mocked by one of the staff members for attempting suicide. The medical care was shoddy at best (they didn’t seem to handle one of the other patients, a diabetic, well …
Thank You God for helping those that can get away from this place.
Imagine- one day life is good & your marriage is great but then, the next day …
Staff was rude and condescending, my psychiatrist seemed very preoccupied and assumed I was suicidal because I was a teenage girl dealing with hormones. The other patients did better at keeping me alive than the staff did. my parents called …
This place is a joke. My daughter was admitted for suicidal actions. She was admitted Tuesday and already being discharged the following Monday. I have not talked to a doctor or anyone about her treatment. I was told to come pick her up at …
The WORST facility. The staff do not communicate any updates on your love ones. I have GOOD insurance and they wanted to keep my child for 5 days verse the 72 hour hold that was originally told to me. I was told I can’t to anything without being responsible for the hospital bill if I discharge to soon.
The lady I picked up, she said they woke them up everyday at 4am. They had one blanket at night that were very thin while keeping it extremely cold in there when also they are forced to sit in metal chairs. Apparently the nurses are taking …
Don’t let your loved one be sent to this facility. The staff are rude, unprofessional and downright mean. I had difficulty getting in touch with my sister during her stay. She was there for psychiatric reasons but was treated as if she …
A staff member told my nieces patient friend after him yelling for his mother “you don’t have a mom no one wants you” (my child came out more worried about other kids in there than herself) so im not going to go as far as one star. The …
The nurses were always there for me when I needed them and some nurses even played with us in the gym! The food was great and we were allowed to have two drinks, and put chocolate milk in our cereal! We had a snack and drink between lunch …
This facility was the worst experience my husband and I have ever put our daughter through. For starters, I am a registered Nurse- I work in a hospital and am completely aware of patient rights. When we admitted her, we gave them all of her …
These folks are still billing me for services I received in September of 2020. It is now July of 2021. My bank records show that I paid this particular bill in November of 2020. Beverly in billing seems to be unable to help and accuses …
My mother has late-stage Alzheimer’s. She was admitted to this facility because she became violent and the behavioral health center in her city of residence had no open facilities for her (sorry to be vague, but I plan on filing a …
Don’t send your loved ones here. The staff is extremely rude. They only care about money and not the patients well being. We trusted them with our daughter and had to practically stalk the Doctor for help. The Doctor and staff were …
If I could give zero stars I would. This place has been a traumatic experience not only for my family member that’s in there but also the family on the outside that is fighting for the family member rights. Dr. Dudley is cruel and cause …
I was admitted for suicidal actions and homicidal thoughts. The front desk was empty for an hour when I came in an ambulance after making a reservation. Wow. …
I was there for five days during October 2016 due to self harm. The staff were awful and would not allow me my prescribed medication. It was never returned to me. They uped my dosage of prozac without my knowledge from 10 mg to 30 mg in 24 …
I ended up here through a combination of a psychotic episode and heroin and cocaine withdrawal. I was thrown into a room for 2 days by myself with meals delivered 2 times a day. I was not eating and due to the heroin withdrawals. I was in a …
I went here twice in 2020 on a 1013 very unprofessional and lack of care they just provide medicine and send you on your way by the way I was here for Severe Depression they had maybe two staff members that actually care
This facility is very unprofessional…. My sister was placed into this facilities care a week ago and since she’s been there it has been pure hell! No one has notified the family of her well being.. Not even her husband! …
horrible and unprofessional, they don’t support you and they scream at you. The nurses make you uncomfortable and upset, they’re very triggering. A nurse threw a book at me. They mess with your meds and don’t consider how you feel, they put you in uncomfortable positions.
The first word out of an employees mouth was obnoxious and rude. Everyone working there was clueless. Just for an evaluation they take your purse and lock it away. Fortunately I kept my phone on me cause I had to call for help just to get …
I just got discharged from here. Firstly, in room 410 there is literally mold on the ceiling, it took them three days to move me and my roommates, they have not done anything about the mold. Most of the nurses are extremely rude and …
No therapist, put on medication without consent, and completely left in the dark as to a diagnosis. I’d gladly take the place to court. If you’d like to settle out of court, feel free to contact me. Dr. Medhi told me that if I said anything about what I had seen in that place before I left it “would be bad for me”. You’ve got my file.
I went to Summit Ridge voluntarily. I had a job in professional medicine but became addicted to prescription pain medication as a result of having several surgeries. I had no idea of what I should expect regarding …
PLEASE READ!!!! My boyfriend has been admitted into this facility. Has been there 5 days now, he keeps asking about discharge dates but they’re not telling him anything. Received a call this morning from him, informing me that a girl who …
The worst place ever.The place is like a jail not a place to help people. The head nurse is really the worst. Her name is Phyllis.
I called to speak to a friend, and they put me on hold for 40 minutes. I have the patient ID number and the name, and they were clueless. They were abrasive and absolutely not helpful, and after an hour, we still have not contacted him. …
This places needs to be shut down! People are being abused and mistreated, this place doesn’t help at all. People are leaving this place worse than when they came in!
I spent 6 days here and the staff and doctors are a complete joke. You talk to so many different staff members each day and there’s no communication between them, so you get told contradictory information, and it feels like it’s almost …
I came to Summit Ridge around the end of October 2019. I had come straight from the hospital in Augusta and I was so scared. The admitting staff really didn’t seem to give their full attention to getting me admitted. Once I got back. The …
Poor communication. How can you treat a patient without communication-anticipating patient needs…Just pick a medicine that fits the description and push them out the door. …
I agree with whoever said there should be a zero star. Please do not ever consider going here. I have seen and endured more trauma here than anywhere else. A nurse forgot to give a man his insulin. The nurses give any medication to you and …
As a person who went here this place is horrible the staffs don’t care if your having a mental breakdown they lock you in this room for the whole time your there and give shots for no reason
Meeting with the doctors and group therapy did not help at all. The most helpful thing was being around other patients who experience similar things and to discuss our issues together. We had to stay in the common area from 6am until 8pm. This made the stay extremely boring but I felt safe the whole time.
DO NOT GO HERE!!!! WORST HOSPITAL EVER!!!!! I AM SCARRED!!! This was one of the most traumatizing experiences of my life. I was sent here after arriving at the Emory hospital Emergency Room for mental health concerns (I was having a …
This place will have you sit in multiple waiting rooms for 3+ hours with no phone or belongings and nurses will have dinner on the other side of the door while you wait anxiously for help. They don’t give af about really helping ppl …
My Wife was treated for attempting suicide. They worked on the cause. But failed to treat her for her medical needs. If something happens she said they are to that they saw nothing. My wife has had several back surgeries and has a heart …
WORST HOSPITAL EVER!! They truly don’t care about your mental health, they just want your insurance money. The staff are incredibly rude, especially for people who have mental issues. Got at this hospital at 8pm, didn’t do the assessment …
Please don’t send your elderly love ones to this hospital. The COVID-19 is running rapidly in this Facility. I was told to come pick my mom up do to several outbreaks . The first time inpatient at this facility my mom got COVID-19. But the nurse states the workers bring in Covid from home. I was shocked. The ECT department is great!
I was put here in 2019 on a 10-13, it traumatized me to the point where I was scared to say anything about my mental health. My mom told them they weren’t allowed to give me any shots or put any needles in me and they did. All but one nurse …
DO NOT SEND YOUR KIDS HERE. I would give zero stars if I could. This hospital is incredibly negligent and allowed a minor to be assaulted TWICE in the same day by another patient and denied her medical assistance after her attack even …
My mom was just recently there. Her case manager and the doc I spoke with excellent. My mom mentioned how some of the nurses would treat them by threatening them to take meds. I did have to speak to a supervisor when my dad took her clothes …
failed me horribly. the only good thing was the food and a few of the workers (mr.john in particular was amazing) and a few others i cannot remember. staff is rude for no reason when they are meant to help us but only made us feel trapped . …
As a patient there, it was HORRIBLE. it’s a literal prison and I wouldn’t advise ANYONE to go there.
My sister was unknowingly transferred to this place by Emory Hospital, whereas she was taken to the hospital for medical reasons. Emory never told us that the intent was to transfer her because she did not go there for any mental reasons at …
DO NOT GO TO THIS PLACE!!!
Upon arrival, I was left sitting in a chair not being told what was going on, …
My 15 year old daughter is currently at this facility. Actually, she is being held “hostage” there. She was admitted on Tuesday, 11/17/2020. I received ONE phone call since she has been admitted (on the first day), and NO updates since. …
If you want your patient rights violated – this the place. Involuntary holds become extended once utilization review finds out you have good insurance. They do not provide any real care besides medication with no real follow up on …
DO NOT TAKE your family love ones to this horrible facility. They don’t care about the health of the patients. They don’t care to find out what are the prior conditions of the patients. They only think they do is drug your loved ones and nothing else. The doctors don’t care. Please think before you send any one there
My Mom was there and they did nothing to help her. She contracted covid while there so they basically had her and another lady in a room and thats where she stayed. They had no aftercare meeting. Then basically just dumped her back at her …
Personally I don’t understand the bad reviews I loved it. This was my second time going and I am 17 and went it for depression and it helped so much impatient was fun and I watched cartoons and socialized the beds were a bit uncomfy but …
Checked our adult daughter out today who was admitted voluntarily a week ago. In her words, it’s a horrible place with no structure, no security staff to stop the fighting & yelling that goes on regularly and everyone left to defend for …
The Intensive Outpatient program was beneficial. However, I ended up with a bill that my insurance did not fully cover and the hospital never informed me until after treatment when they knew my portion before treatment. I was there half …
My teenage son spent 5 days here for mental health issues. I immediately read the reviews when it was determined Summit Ridge was the facility he was being admitted to and honestly I was not very optimistic of the care he would receive. …
I was here for four days in early December of 2019 and had a mostly positive experience. For the negatives, the intake process took about eight hours and the bedrooms are locked between 7am and 9pm. The food is par the course for hospital …
I was extremely nervous to go inpatient. I was voluntary and having difficult with medications and needed to get away to be safe. I think anytime you enter a place like this you feel stuck and scared. I hate that stuck feeling. No one likes …
I wish I could give 0 stars. Worse place EVER! We had a family member at this facility and it was one of the worse decision we made. The staff was extremely unprofessional and rude. Two weeks our family member was at this facility and no …
I waited here for hours to speak to a psychiatrist and there were a few other people waiting around that had arrived hours before me. When I finally got someone to speak to and told them my issue the woman said that it wasn’t that bad and …
Throughly traumatized. The beds are uncomfortable as hell, limited privacy, if you got lucky you had really sweet staff like Mrs.Chrissy , other times you had night staff that loudly talked outside your room while you tried to muster in …
dont send ur loved one to this hospital, i was in the adolecent unit. They didnt feed us, bring us any clothes, didnt give us any hygeine products, we were all locked in a room the size of a prison cell, and that was for the whole day, i …
This hospital was a God send my son was having issues and I had to place him in a care facility that he needed. He was evaluated and taken well care of. When dealing with a child with mental issues and needing help this was the place for …
If I could give 0 stars I would! Instead of making my child better, they came with Covid and PTSD. They are cruel to anyone that cannot speak up for themselves. I pray Karma gets back at those that tortured my child!! Do not go here! I beg of you!!
It was alright I just think there should be more physical activities done it was more depressing than my mental state. But I loved some of the nurses they were like family. Linda , Mr John and momma k were all family and a few others
As if dealing with a family member who is suffering with mental health problems isn’t nightmare enough, this place made it 10x worse. I don’t have words to express the distaste I have toward this place. Getting my brother help is urgent and …
As a former patient there, I was extremely uncared for by the nurses. There were only a couple nurses who actually cared for me, but only in the friendly way and not in a concerned for your health way. Plus a personal item of mine got …
This place was HORRIBLE!!!!
There is abuse going on with staff.
I saw techs yelling at clients constantly. …
If I could give it a zero, I would. They don’t communicate with you at all. Instead of helping their patients they create setbacks and obstacles. If it all possible NEVER, EVER go here.
I just got out of SummitRidge, If you love the person you want to admit dont send them here. Nurses yell for no reason and one nurse made 6 minors cry within 5 minuets, another kid had a panic attack. They locked people in rooms and gave out shots for no reason. They also overdoesed 2 people in my time there.
I would first like to say that there are a few great staff members that are very compassionate. They work hard and do their job, and sometimes go beyond. However the lack of communication, unprofessional attitudes and sometimes very rude …
Dr. Dudley abuses his power and belittled his patients. Because we filed a complaint against him, he scolded our daughter during their entire session regarding it stating that none of the staff members would believe her and her discharge …
PLEASE READ BEFORE YOU CHOOSE SUMMIT RIDGE
FOR YOURSELF OR LOVED ONE- …
I’m not a patient at this hospital but the calling experience was very disappointing and frustrating. I got a call from a friend who’s going through treatment in the facility but the call got put on hold immediately and I’ve waited for 7-8 …
I stayed there recently and it was the worst time ever. I went there for help and all I saw was nurses yelling and messing up people’s medicines by giving it to other people. None of the staff seemed like they really cared about their jobs. …
Communication here is the worse. Had a client there and she was sent home without medication. Was on hold for a least an hour before I hung up, ad called back. They sent her discharge papers and nothing on the medication she obtained while …
This place is awful. My adult son got sent there after going to the ER with suicidal thoughts. He has been there for 5 days and I can’t get anybody to call me back. I’ve left several messages over the last 3 days, with no response. He said …
Not only are they short staffed, which has driven the workers just as mentally unstable as the patients, they do not know how to properly handle patients in a productive way. They stick people in here and desensitize them, refuse phone …
I think it was the worst place ever. Staff very unprofessional and rude. Doctors or Atleast mine was ruder and worse than the regular staff. Mean and cold. Condescending in speech as well felt quite aggressive being that I’m a single female …
Do not send your love ones here. My daughter was transferred to this facility from Kennestone hospital. We weren’t given a choice of where she can go. The Dr was a jerk. When we asked the Dr how she was doing he sarcastically said “Not good …
My experience here was so horrible goggle reviews won’t let me post what happened when I try to type everything I experienced. I wouldn’t wish this place on my worst enemy.
BEWARE BEWARE BEWARE!!!!!!
If I could give this place a zero, I would. My relative voluntarily came here to …
I was absolutely traumatized after I left that place, I went in hoping to receive help. But when I got home I was traumatizad from that place. If any parent is reading this. PLEASE do not send your child there, please do your research and …
If i can give this hospital zero stars i would. Please do not let your love ones go here. It’s been 2 weeks and i have yet to speak with someone about my son’s condition, the nurses are rude and inconsiderate. They laugh in your face when …
Not the best experience I’ve ever had but I made out with a cute girl the day I left so…. Yeah two stars. Food was okay, had good books to read, the beds were pretty uncomfortable tho. Would prefer not to be in a mental hospital ever again, but if I had to pick a place I would pick this one
The communication provided is terrible. You do not get daily updates and you do not always get a call from your child. You call and call and call and no one picks up the phone. When someone does, they say they will look into it and call …
Absolutely horrible. My 14 year old was sent here on a 1013 from the hospital. We did not have a choice of where she was going. The lack of communication was a huge issue. She was admitted at noon on a Friday, I heard from not one person …
This facility should be shut down. No communication with family at all + unbelievably poor treatment to patients. My family member wore paper pants (the same pair) for 6 days straight with no shower. They lost his suitcase with all his …
this place is like prison. if you love little bit your relative, never take them services they never give you any information about your relative. also never call you back. and the food they give to the patient. dog also will not eat it. …
If your name is ALEYEAH and you went to summit ridge hospital and met me can you notify me because the nurses wouldn’t let me pass my social’s to you when I was about to leave, but the nurses were chill about ms not passing me note with my snap on it so ig it’s good
These people don’t care about anything but a check. I know someone that was sent here and once they discharged themselves in 2 days because it was not helpful and the staff was twisting their words. The facility called every day regarding …
I went last night around 8pm Voluntarily because I needed help. I waiting for hours before I was seen. Then when the assessment doc came in he was there for 15 mins just to tell me they was not going to help me. I had cuts on my arm and was …
I have nothing positive to say about my family members stay at this hospital. The caseworker Buella never returned any of our calls. On the 3rd day of not hearing from a caseworker I drove to the hospital to talk to a supervisor and get an …
I want to do a review for parents going through what we went through. I give Summit Ridge Hospital 4 stars because they communicated with us well when our 13 daughter was admitted there. I took off a star because of the fact that the …
Please listen to me I was admitted to this hospital on 10/7/2021 when I first arrived I was put in a little room for 2 hours..they forgot I was in there until I knocked on the door (they locked me inside) I was a minor then so I was put in …
Maybe read the reviews before coming here. If I could give 0/5 stars, I would. They didn’t do anything to help. I’m not even sure what the goals of this place are. The staff is insufferable, inefficient, and unaccommodating. When the doctor …
i am a TikToker and I do terrifying places when i say places i mean mental hospitals, normal hospitals, hotels, motels, houses, and even tunnels. I have gotten tagged in so many videos about this place and the way you treat people who come there is disgusting. You guys made it to number 3 in terrifying mental hospitals.
Doctors take forever to fill out paperwork needed for your job. Dr Medhi put inconsistent information on my return to work paperwork and when my job called to speak with him he NEVER returned their call. Ultimately I was separated due to my job saying the paperwork stated I was “unable to return to work”
Absolutely the most unprofessional medical facility on earth. My wife was there for 5 days, I left at least 8 messages for her case worker or doctor to call me and they finally did the day she was discharged. The doctor is the one that needs to be locked up in a mental facility.
The customer service is poor. My son got here at 2:30 and still waiting to speak to a clinician concerning why he’s here. …
It is not highly recommendation, many nurses and psychiatrists are undertrained. Food is underqualified. Nurses are not being respectful, at one point when high blood pressure was high and nurse do not even care. He just documented and …
My mother, who has dementia, spent a little over a week in the geriatric unit to get some of her meds adjusted. I spoke to her doctor once and the nurse practitioner twice while she was there. The case manager was extremely helpful in …
Summit Ridge Complaint
You need to send an undercover agent into Summit Ridge Hospital, Adult Inpatient …
This place is horrible, the staff is rude with attitudes. No one from this place called to let me know my son was transported there after being at Grady. I only found out my son was in this hospital because he call my mom, then me. My son …
This place was the worst, most traumatizing experience of my life. When they took me in from the hospital I was at, they did not have a bed for me. I sat alone in a locked lobby for 8 hours, with no good and one cup of water while they …
This place is terrible i have readed so many rewiews, its so sad for the people who get sendt there they dessverre better. The staff doesnt care at all! People come here too get help with depression and truma but honestly they just get …
I had my fears when I brought my daughter to Summit Ridge, due to bad reviews. I can only comment on my experience. Upon check in at 7:33 PM, on a THU, I was welcomed by a receptionist and was given forms to fill out. After a few …
This place is the worst. Don’t take you out your love one there. During my stay the verbally and physically abused patience including myself, did not listen to the needs of the patients at all. The doctor also tried to put me back on a …
This is the worst place ever!!! Please do not send your kid if you can help it… they won’t give me a release day, they won’t answer their phones. Case manager yelled at a kid for being Islamic telling them they shouldn’t believe that! I …
went here last year for depression and stuff, meh experience pretty boring tbh. food could a been alot better, what i first though was Mexican type churros was instead french toast which proceeded to give me the worst food poisoning I’ve …
I definitely would not recommend this hospital to anyone. They are very unorganized, a lot of the staff are rude and not caring, and I don’t feel that they truly take into consideration how to make patients feel safe or cared for. …
These aren’t my experiences, but some people got abused here. (Either physically or verbally) and I also heard some people had to sit in a room with nothing but a TV for around 8-10 hours. This place sounds absolutely $h¡tty and regular hospitals would never do this. Shut this hospital down immediately.
I went when I was 12. I had a nurse tell me he hoped I killed myself. They dropped a kid who was having a seizure on his head, and said he was faking it. They gave an 11 year old over 1000 mg of Benadryl. They would choke people, and shame …
There was one nurse who belittled my situation and called me dramatic. But other than that I had an amazing stay but it was mostly bc of the other patients there. I made a lot of friends and it almost hard to leave even though I was ready to, bc I didn’t want to say goodbye.
I’d like to talk about my experience at summit ridge. Overall in the adolescent unit I saw some things that made me question my sanity. The staff would overall kind but when the time came for them to be the helping hand in situations with …
If you love your family members do not let them go here. If it’s a weekend you won’t know anything about your loved ones till Monday it might be expensive to hire someone to update you on the weekends it seems. Idk how McDonald’s does it. …
I wasn’t super satisfied with the facility. However, the gentleman who transported me back home to Chatsworth, Ga, was awesome! His name was Tom and the companies name is Assured Movement. I would recommend him to anyone. He was friendly, professional, and a safe driver. He was truly wonderful!
I am glad I had a safe place to go to when I had SI. Nevertheless, I didn’t want to see someone in the same bedroom as I was in kissing and touching the other person. I didn’t know if it was consensual, so I just turned my back. Turns out, …
My wife is currently in there for someone saying she wanted to hurt herself. She has a 9 month old baby at home as well as a good job. Since she has been in there a nurse grabbed her forcibly because she didn’t get up quick enough in the …
This Was the absolute worst experience I have ever had. Went there voluntarily to seek help with anxiety and depression. My friend had went and had an awesome experience so I figured I would give it a chance. Got there and was asked to sign …
Summit Ridge is a truly awful place. Every single negative review about the place is true. My daughter was recently involuntarily admitted there (we had no choice of hospital) under a 1013. She was kept waiting in the lobby for 4 hours, and …
i was skeptical on coming here due to the reviews but i had a great experience. The staff was amazing and very caring they truly give their all to help a patient. i met some awesome people that i will never forget and got the most help here …
This place is something out of a nightmare. We were locked in a room from 7:00am-10:00pm due to COVID. There were so many people in this one room there was barely enough seating. There was NOTHING to do except watch the one TV provided. …