Thank you to Sun City ER for being so quick, caring , and professional. They take great care of you as if you are their family. Thank you Dr Butler, RN Meldie, and Tech Jose.
Professionalism was excellent from in the door to out. Friendly, caring staff, and was attended to quickly. Amazing! I Thank God they are here to care for us.
Sooo I just found out that I’m getting billed twice. One for the facility and one for the doctor which was never disclosed to me. I got an IV that’s what they did and now I have a bill of over 1800 for absolutely nothing. To me if it’s not disclosed that’s not good practices
Aside from a beautiful, modern facilities, the additional amenities to ensure you and those with you are comfortable was great. Staff made every effort to ensure those in attendance were taken care of. Courteous, friendly, efficient staff.
Went in due to an allergic reaction to a medication I was taking. I didn’t believe the website when it said there was no waiting time but there wasn’t! I was in & out in less than an hour! Dr. Lopez was very kind & the nurses & staff as well. I will be returning here in case of an emergency. Wouldn’t go anywhere else.
I would definitely go back! No wait time and everyone was helpful and nice. Dr explained very well what was wrong with my son and answered all my questions . They even offer you snacks and beverages. Very welcoming!
Such a great experience! No wait, doctor explained everything carefully for me and they were even able to provide me with my meds. Thank you Sun City Emergency Room.
Highly recommend. Experience was great. Fast and friendly service. Doctors and staff very thorough very professional. Been there before most definitely go again if needed.
Quick in and out with all of the services and test results I needed in one visit. Friendly staff, easy to talk to and Doctors really take the time to break everything down in a way that’s easy to understand.
Prompt display of help and communication about what was going on and immediate action to make sure any and everything was done to help me to proceed forward in a positive manner
I was having a Lupus flare up and I seen the sign as I was driving. Now open. Emergency Room. It threw me off because there was no hospital. I from the second I walked in the staff was cery polite. I was a little dumb founded because for it …
During my emergency visit Dr. Mendoza really sat down with me and went over all his findings and possibilities of what could be wrong. And he told me he was going to forward his preliminary findings to my regular physician, and he did. He …
Clean facility and very friendly staff. From the front desk attendant to the assitants and doctors. Everyone was very compassionate and attentive to my 5 month old baby, who was the patient.
As a registered nurse, I have never gone to a freestanding facility and rarely go to the hospital, preferring to wait it out until it constitutes a true emergency. When my six year old daughter was dehydrated, tachycardic, and crying with …
Great experience .Staff is so nice and attentive , and doctor explains everything thoroughly! Would definitely go back for any medical needs! Place is so clean and welcoming ! Loved it .
Best ER experience ever. They have snacks in the waiting room, which really helped keep my baby still while I filled out paperwork. Staff was extremely kind, patient, and attentive.
I felt absolutely horrible and they helped me extremely quick! Everyone was really nice and patient! Doctor was super sweet and caring! It was truly a great experience!
Just left Sun City ER East on Joe Battle/Edgemere. The female RN made me feel as if I was bothering her and waisting her time! Guess the way I was feeling wasnt an emergency to them. Tested negative for the flu but I asked the MD to please …
Dr.Mendoza was very attentive with my concerns and provided me with exceptional care. The entire staff from entrance to exit were very kind and professional. Not only that, but the facility is beautiful and well kept.
GREAT PLACE…!!! MOST DEFINITELY…!!! If Ur Tired Of Lack Of Empathy and Compassion From Other Places… Come Here…!!! They Are Calm And Collective With Keeping U Updated About The Person That Is Being Checked On. They Even Offered Me …
Wow! We have never experienced such great care from an emergency center! Great care, attention to detail and very understanding! Very empathetic with my young son and Prompt service.
AMAZING CARE!!! I’m from California with Kaiser the best possible just ask any doctor here but this place had so much compassion, urgency, I felt spoiled. Trust me don’t ever go anywhere else! Thanks so much! No price 4 this service
Are You all about covid only, I’m calling about an Emergency, with my wife and all I can hear from your recording is covid, I press all the buttons on my phone and no other options do I get, GET WITH THE PLAN NOT EVERY ONE HAS COVID-19, There is other kinds of EMERGENCY’s.
Excellent service by Dr. Mendoza and the friendly staff. Was seen right away and able to go home after treatment in under 2 hours for a leg muscle injury. Very satisfied with the whole experience!
I took my daughter in for a sports injury. Everyone was very friendly. Even the doctor was nice. They took care of my daughter right away and where very thorough. The only downside is that they do not take Tricare.
This is the best emergency room in El Paso. Major ER’s in El Paso are so busy that the quality of care given to patients is minimal, if any. The staff actually cares and the wait to get into a room is a few minutes if any. I highly recommend this place to anyone seeking medical help.
This place is Amazing! This is the second time we have had to seek medical attention. Doctors and staff are awesome!! They are so caring and fast! Will definitely go again if we need emergency medical assistance.
All the staff were professional, friendly and informative with every procedure…..made me feel a lot less stressed considering the situation I went in with. …
Upon arriving in the facility,the receptionist was very friendly and helpful. I spoke with Dr.Saldivar and he inspected the wound and treated the L
hand. Thanks to the great team …
Was in need of Emergency srvice on, 04/09/19. As one would normally do I rushed to Providence East ER. After checking my vitals I was taken, on wheelchair, to waitin area along about 40 others waiting. Meantime, I was in extreme pain …
I wish I could rate Sun City ER a 10! Prompt pain management, caring and polite nurses, technicians, and doctors. Thank you! You guys are the best in El Paso.
I brought my son in last night with a fever. They took him in right away and got this under control. He is already doing better. The staff was great and the atmosphere was nice and warm too.
I just had a great experience here I recommend you go if you need to get things takin care of. Friendly staff, no wait time, and got referred to other Dr’s as well. 5 stars for this place!! If I where in the medical field I would love to be working here!
I was very impressed how quickly I was seen and how thorough the staff is! They were very friendly and respectful! I was very grateful that they were able to find out what was wrong with me! Thank you for your outstanding work!
The experience was beyond with what I was expecting. Would definitely would consider this over a regular hospital ER Room. I didn’t even last an 1 hour for the doctor to see me. I even had additional time to get my prescriptions at Walgreens!!! I was very impressed.
On the retrun portion of our family road trip we had to make an emergency stop due to my sons condition. He was diagnosed with leukemia almost 2 yrs ago and we have been battling several road bumps in his treatment. On this portion of our …
The staff and Dr. Mendoza were great! Very friendly and professional and understood my need for immediate pain relief . this was the second time that I visited this facility and both times I left content with the service.
Did not expect the amazing service received by everyone. Walked in and was out in less than 2 hrs. Service was amazing and the care they give you, you cannot find anywhere else. Would definitely prefer to come here than a hospital in the future.
Came here as a last resort. Glad we did. From the receptionist to the tech and nurse and the doctor. All were friendly from begining to end. Great customer service. They make you feel very comfortable as much as possible even though you feel terrible. Thank you guys!!
Had gone to 3 different urgent care before I ended up at sun city. First 3 locations just took my money and never diagnosed me. Was having flu like symptoms and because the strep and flu test was negative they pretty much let me go. So I …
There was no wait time . Got in and out very quickly! The staff was amazing! The nurses and doctor were so friendly and comforting that made me feel at ease … will be going back if anything comes up unexpectedly! Thank you so much for all that you did!!
I hands down trust the Dr’s with my life and family here at Sunset City Emergency Room. I had an incident at Sierra Providence Hospital, 5 years ago where Dr Terraza, is the only Dr’s who caught was was going on. I had sepsis and collapsed …
I was well taken care of and very professional. A place I would definitely recommend. I was in so much pain but my pain was controlled at the end. Definitely a place I trust. All the staff were courtesy and showed concern to make me comfortable. Thank you.
My visit under the circumstances was great!!! Everyone was so nice and helpful and they were able to see me very fast. I will definitely recommend any of my family or friends to come here if they should ever need care right away. I myself will.
Thank you!!!
Really nice and caring people! The doctor took his time to explain to me everything that I needed to know prior to discharge. They even called me the next day to follow up. Highly recommend this place.
Super friendly staff and quick service. The doctor seemed genuinely concerned for the patient. The facility is awesome. It’s just like going to the emergency room without the hassles that come with going to the hospital.
While visiting family in El Paso in early May I was unexpectedly struck with an acute case of vertigo and sinusitis. I had never experienced vertigo before and it was scary not being in control of my body. My family took me to Sun City …
There was barely any waiting time in the office. They even have complimentary beverages for their patients in their comfortable waiting room .I was greeted by friendly and caring staff . After my routine registration paperwork was completed …
My wife and I admitted our daughter on Christmas eve and the staff on duty were very professional and caring for my daughter. They helped reduce her fever and gave us assurance everything was going to be ok. From the front desk to the doctor and everyone in between, thank you so much.
I had to seek emergency treatment today and I chose Sun City Emergency Room on Joe Battle. I’m so glad that I did. Gabby was very nice, polite, and professional when I arrived. She welcomed me, took my information and registered me quickly. …
Awesome customer service. Staff very attentive and helpful explaining what’s happening what will be done and knowing how an emergency visit is very stressful for me they all made me feel safe and comfortable. Highly recommend.
Yes we were in elpaso Texas and my hand was swallow so I went to sun city emergency and I do not regret going their
the whole staff was so very sweet and polite with me they made my visit their …
I called SunCity Emergency because I heard they could provide me with Covid19 results same day, they said they weren’t doing just testing same day, I said that was fine I needed a full diagnosis. I get there and the lady tells me the exact …
All staff, nurses and doctors were amazing. Remained calm, professing and informative during my whole stay. I was in and out quicker than I anticipated. I recommend to anyone in need of immediate medical services.
I am a travel nurse from Ky , My sister and I were in a car accident earlier today, we were seen at sun city ER, I have literally never been to an ER that treated me this great ! I was impressed with the patient care , the staff and the …
The service here is amazing!!!! The wait was almost nothing and once I got into the room the staff moved quickly and had me on my way within the hour. I highly recommend this facility, don’t waist your time and money in a regular emergency room. Thank you!!!
Decided to visit Sun City Emergency Room on Thanksgiving eve due to an unforeseen fall and breakacher of my ankle.
This was my first experience at SCER. …
This place was great. The staff is very Professional Courtious and very Knowledgeable. We were in and out. Thanks to the staff my family were assessed their needs were met, and we did not have to stay and waste our time waiting on staff. Great place to go in case an Emergency arises.
I’m taking the time to put this review because this place is worth it. I had been struggling with laryngitis and this was the third place I went and the staff and the docotr very attentive. I want to thank Cristal who had a lot of passion …
I had to go to Sun City Emergency Room for a medicine reaction and my experience there was a great experience. We didn’t have to wait for them to assist me. The staff and doctor there explained everything they were going to do and what …
I had the most positive experience here. I’ve gone to Summit and also the emergency at Del Sol (the worst) and been misdiagnosed or just told “yeah, your sick.” …
From the receptionist to the Doctors and everyone in between, this place is top notch! Every single time, our health concerns have been diagnosed and resolved. The wait time is minimal and the treatment is always 5 star.
My husband and I have been here a few times and it’s great. The entire staff is friendly and the doctor takes time to explain everything. We don’t use another ER because this one is so good.
When I had a freak sports injury that left a very deep cut on my forehead, I went to Sun City Emergency Room for treatment. I was immediately taken back to the room for an evaluation of my injury. They stitched me up and treated me the …
Went in for a small laceration on my finger that required stitches. They took no time at all to admit me in and the staff were so attentive. They took the time to actually talk to me and not just about my injury but a casual conversation. …
My wife brought me in at midnight on a Saturday because I couldn’t swallow at all- I had to spit out my saliva-, had a high fever, and a massive headache. The folks st Sun City had me in a private room immediately and had IV meds in me very …
I have a lot of anxiety about going to hospitals. This does not feel like an emergency room to me. I am so lucky to have this as an option instead of going to a traditional hospital. I’ve been here a few times and never had to wait for a …
Took my dad in recently. He was taken inside to be seen by Dr. Bob immediately. Dr. came out a short while later to inform me of what was going on with my dad and was very courteous every time he spoke to my family and I. The medical …
We came in and we’re seen immediately. They took care of me and had snacks for my toddler to enjoy while we waited. They were compassionate and moved quickly. They answered all our questions as well we would recommend them and would return.
This place is amazing. I came here for a work related injury and the staff was extremely helpfull, friendly and courteous. The level of care I received was above and beyond. Dr. Omar Gonzales is very professional and made sure I was well …
Well I went in very worried, with high blood pressure thinking I was on the verge of a heart attack… but the minute I walked in, I was not only greeted but explained the difference between urgent care, the actual E.R. And them, which I …
Such a friendly and professional staff! I was seen to immediately. I was so impressed with the whole staff I asked for names specifically to thank on here. I was pretty sedated so I can only remember doctor Parker,s name but they were all wonderful!!
I chose Sun City ER because of all the great reviews. It was a GREAT decision that I’m glad I made because Dr. Ochoa and his staff ensured I had a great experience. They lived up to all the positive reviews I read online! I HIGHLY RECOMMEND you choose Sun City ER if you want fast, friendly and professional service!!
This is an outstanding facility. Customer service is too notch and they make you feel like you’re the only customer. The only reason I didn’t give the 5th star was because for some reason the room where we were at had no AC flow and it got …
Excellent customer service, the Doctor had wonderful bedside manners. He took his time to explain everything and my one year old walked out of there a million times better. Highly recommended.
Prompt, courteous and knowledgeable attention during my visit today. They made me feel like they really care for my well being, from the receptionist to the physician, but especially the 2 nurses that treated me an JOSE, The EMT technician …
I was having LOWER LEFT BACK PAIN for 4 days and needed to go to EMERGENCY as I could not walk or do daily duties or work. Another words,my LIFE was cancelled. I decided to go to SUNSET Emergency and I give them a 10 of PATIENT SATISFACTION …
Great service, fast, very friendly staff. Very clean and pretty inside, much better than going to a hospital and much more equipped than a standard urgent care. Have been here 3 times for my 2 children and myself and I wouldn’t go anywhere else.
Amazing urgent care, Very quick and friendly nurses and staff, doctor was helpful and made sure all my questions were answered I can’t say enough about their bedside manners and how much better they made me feel.
My experience was great. Normally doctors and other hospitals take forever, but here they got me in as soon as I checked in. X rays were done fast, and everyone was very friendly and made sure I was comfortable. Would definitely reccomend it.
The staff and Doctor went above and beyond for my 15 month old son. My son had 2nd degree burns on his right hand and was seen immediately. The Nurses and Doctor were so loving and caring toward him. They even went above and beyond in …
After reading a review in reference to being charged for gloves, alcohol or peroxide per pint, swabs, syringes, I understand what the patient was referring to. My bill was overwhelming to begin with and to see those charges, i can guarantee …
So glad I went to Sun City Emergency room. Everyone is very friendly and professional. The doctor took his time explaining and giving me different options for treatment. Thank you, Dr. Terrazas and staff for your caring and courteous service
Went to this ER the other day with some chest pains and I was so SHOCKED by how fast acting, and KIND every nurse/doctor was at this location. Absolutely amazing, they got me checked out and sent home with not only with a pace of mind (my …
From time I got there til the time I was discharged they were very professional and made me feel at ease such caring doctors and nurses…explained why they had to ran tests getting a CT scan for the 1st time was scary but they explained everything thank you …Sun City
I went in today and would highly recommend them to anyone looking for ER services. The staff is friendly, service was quick, staff as well as the doctor were very competent, equipment all looked new. All of the lab work and testing is done there at the facility unless something more specialized is needed. No complaints at all.
I took my little one in for a high fever and they were amazing with her. Very patient. She ended up having Flu A and they got us the diagnosis in a timely manner and were able to send us on our way. Everyone was very friendly. Will definitely go back for future emergencies.
Such caring staff. I went in with extreme pain from a gal bladder spasm. The staff was wonderful and attentive! I left feeling so much better after thinking I was dying. I will never go to another ER again!
Friendly staff and Dr. They are just EXTREMELY slow to get x-rays done and results. Went for an accident we were in ans were the only patients there and it took us 3 hours.
This is hands down the best place to go. The doctor Bryan was amazing. The dude who did my X-ray was super nice. And the nurse was amazing. So glad I came here. Thank you so much for helping me.
Had to visit here today, it was a must! You know one of those days that just doesn’t go right, when your in so much pain…your frustrated and your scared and you don’t know what to do. Everyone was incredible! They were not just nice but …
The staff here is so caring. Saw me right away and treated me like I had been a patient of theirs for years, and not just an hour. They really cared and took the time to be thorough and really find out what was wrong with me. As a result I got the best treatment possible and the best quickest recovery too.
First time going to an emergency clinic instead of the ER at the hospital. The level of care and professionalism they demonstrated towards my 8yo son was really great, from the moment you talk to the lady at the front desk to the moment you …
This is the only ER that we go to while living in El Paso. The doctors and nurses are incredible! They are up to date on the very latest & greatest in the medical world. Able to do any testing and receive answers quickly. It’s also one of …
Amazing facility. It’s my second time here, which is RARE. I don’t do ER visits but this place is definitely the only ER I’d come to ever again. They staff is amazing. The physician, nurses, techs, front desk, cleaning crew….. everyone is …
Dr. Mendoza and his staff were amazing! They were very understanding of my husbands situation and did not hesitate to treat him. Very humble doctor and didn’t make you feel like just another number. Thank you Dr. Mendoza and staff!
This place’s quality of care and service has declined considerably. The front desk staff was rude and unprofessional. The medical staff was no better. In the end, I had to go to the ER to get the proper medical care I needed. Look elsewhere there are better options.
This is the 3rd time I go to Sun City Emergency and every time i have been there, I’ve had the best service. Front desk is helpful and courteous. The nurses there ask every question possible and dont mind taking their time with you. I’ve …
Can’t say enough good things about this ER. Have been there twice and didn’t have to wait either time. Second time had to stay the night for observation. Staff was very concerned about my comfort and very attentive. Doctor took a lot of …
Very good place to go when needed. Proffessional and friendly staff. It was evident to me that the doctor really cares about his patients. Probably the best experience i have ever had in an emergency room.
Dr. Suni and his team were fantastic. Immediately, i was explained what they were checking me for and the processes when i was escorted back. It was the first time I’ve had a doctor give me a cup of medicine which shows they are all more …
Love the customer service. All of the staff, nurses and doctor attended to my son quickly and efficiently. I can always count on their professionalism to assist in the fast recovery of any of my kids. I truly believe they are a benefit to our community! Thank you Sun City Emergency!! #healthcareatitfinest
This place is a gem! It is modern, clean and high tech! I will avoid hospital ER’s as long as it’s around! The entire staff is pleasant and knowledgeable! Our wait time was less than 5 minutes. They go the extra mile to help their patients …
Very nice medical facility. Front office staff was friendly and welcoming. Excellent medical staff. A+ care all around! BUT beware of the bill you will be receiving once your insurance is processed. Review your statements closely. They …
Being a first time patient, I was extremely impressed with the professionalism of the whole staff. Dr. Bryan was amazing. He was compassionate and thorough and took his time listening to every detail. Sun City will definitely be my first choice for ER care.
I went in yesterday with severe back pain I’ve had back problems most of my life and have been bed-bound since Thursday and yesterday was Saturday and I told my wife I can’t take it anymore so we decided to give Sun City a try. Wow what a …
Best care you can get from the time you walk in until you leave. I rather go here than a hospital ER anytime. Staff was so nice and compassionate. They just showed genuine concern for my health. Nice and clean facility. The way I was …
In September I came in and I was in extreme pain, and they where able to control it. Then thru test they quickly did the Dr saw there was a issue that needed surgical intervention, and boy was he right. He sent me straight to the …
The staff was very caring and attentive .
The Dr had great bedside manners listened and showed great concern not just as a patient but as a person. They followed up with me the following day to check on me recovery. Would highly recommend going there.
Wow!!! This place is wonderful because of its staff and level of professionalism. Dr. Earl was simply amazing. He took the time to explain everything to me. He is so caring and understanding. Nurse Stipoe (hope I spelled her name …
This is by far the BEST emergency room I have ever been to. The staff were extremely friendly and knowledgable. They admitted me very quickly, tested me and gave me medications within 30 minutes. They ensured I felt well before leaving. I highly recommend.
At first they seemed a lil quiet , but towards the end they were friendly and nice. The Dr. Had great bedside manners, which most don’t. They took care of my painful sensitive toothache right away. I thank them for that. Overall nice organized facility and friendly staff.
They didn’t want to help me. I’m a vet and this really close to me. They know that insurance companies reset their systems on Sunday and because they can verify they turn you away. Don’t come here, find another place.
Everyone at Sun City was incredibly nice. They were thoughtful and considerate of my privacy and of my comfort.
I have never had such a pleasant experience at an emergency room. All the other hospitals should take a lesson from these medical providers.
I was treated efficiently and with a lot of respect . The employees are friendly and will and do take care of the patients well. Dr Herrera rook.cere of my cuts and took care effectively my face and head
It was a very professional and thorough experience. The staff was very friendly and supportive putting my needs first always and consistently checking in on me. I felt extremely well cared for and was confident in the exams performed. I would choose this facility again for my emergency care needs.
Dr Mendoza and his staff were awesome they took real good care of me and explained to me everything that was happening and what to expect. The nurses and techs were very nice and knowledgable I highly recommend Sun City ER they treated me …
Staff is amazing. Made me feel comfortable and welcomed. Doctor T nailed symptoms after seen different doctors. He took the time to check what I was experiencing. Highly recommend this place. No regrets.
I love this place so much. The staff is amazing took their time to make sure I was comfortable. The doctor was very nice took his time with me made sure I understood everything that was happening and all the steps I need to make sure I get well. I definitely would recommend this place to anyone it was just an amazing experience!
Great place to be sick. From the waiting room to the patient rooms, very clean, friendly environment. The entire staff goes out of their way to make you feel comfortable and cared for. Thank you to Dr. Mendoza, my two nurses, and the front desk administrator!
Brought our son here. We had outstanding care, no wait, and entire staff was friendly. Dr. Omar Mendoza was awesome. He was kind, down to earth, great bedside manner, took his time, and very knowledgeable. I will be highly recommending family, friends, and patients to Sun City emergency room.
The Sun City Urgent Care place was a good experience. All employees were wearing masks, the Locations cleanliness is above any other experience I have had, Spotless to say the least. I arrived at approximately 5:30 ish a.m. and greeted …
I took my wife in to Sun City Emergency on Sunday night 7/22/18 with an utmost pain. Wait time was less than 5 minutes before we were in a room. Nurses and Dr. Mendoza took care of my wife’s pain with in minutes from arriving, not to …
Wait time was less than 20min. All the nurses and doctors were really nice, helpful, and made me feel comfortable.I was in and out very quickly. Overall a very good experience.
Seen this place had the best reviews for my area. Decided to give them a try, I couldn’t be happier with the way I was treated. So much better than the main hospital and other E.R. rooms. The doctor and nurses were awesome and taking care …
On Service, I just have to say “Wow” Everyone from the receptionist, nurses and doctor Lopez were amazing!! Incredible bedside manners 😁👌 I had heard about Sun City and read the reviews but they took the cake in a good way. Doctor Lopez …
I walked in and was immediately met by a nurse. I was cared for in minutes. They identified I had Bels Palsy without making me go all over for tests. My husband was recently diagnosed with Pancreatic Cancer. They were compassionate and very …
Excellent experience with Sun city urgent care. Very easy admission process, welcoming and had a wonderful bedside manner. They Definitely make your needs a priority. Dr. Mendoza and his team were Efficient, kind, and took their time, made a huge difference in a timely manner. Absolutely recommend.
Last night I was in a car accident with my sister. We went to Sun City East EmergencyRoom for treatment. From the time we walked in the door until the time we left we were treated with such care and respect. The physician, Dr. Omar Mendoza, …
Excellent service! My five year old niece walked in with her brow cut open. They took care of her very quickly… She didn’t have a chance to cry! Dr. Mendoza and the staff were so nice. Little Maddie made sure to give her doctor a hug on the way out.
Sun City is my favorite place to get taken care of! I couldn’t ask for more! I greatly appreciate Dr. Phelan for being kind and understanding. He treated my husband time ago and now it was me. He showed his sense of Dr but most of all as …
Best ER experience. I am an ER nurse so that speaks for itself. Quality care and attention to detail. Outstanding customer service with amazing providers. Every staff member frequently stopped by our room to ask if we needed anything! Transfer for our toddler happened quickly and without question. Love this ER!
I went in to get a COVID test. The staff was friendly. The nurses were professional and reassuring with me. The doctor was friendly and very professional. He gave me good information about COVID and cleared up some wrong ideas I had. I …
Excellent service every time I’ve visited their facility. Usually get taken in within 15 minutes of arrival. Doctors always have great bedside manner and answer any and all questions thoroughly. Nurses have great bedside manner as well and are very attentive.
Took my daughter in for stomach issues she’d been having for days. Everyone was so attentive and helpful. Even the doctor took his time to look over her and explain in detail what was wrong. This is very rare! We were very pleased with the care my daughter received! This will definitely be the place to come to if ever needed!
Oh my goodness! My husband and I unfortunately have been at this facility several times. Ever time we have received nothing but the best care. Everyone is so caring from the Nures to Techs to amazing Doctors. Absolutely excellent care. I …
I can’t say enough good things about them. From the front desk to the ER crew. They were so super friendly, knowlegeable, and made me feel relaxed during my visit. Seriously, they were amazing, and personable. Thanks for taking care of me.
I had gotten an injury to my head and the nurse took me back right away. I would like to thank Maria personal I really appreciate what you did for me, thank you from the bottom of my heart. I would also like to thank the staff and doctor …
I really loved this place. It was very clean and quiet. What I liked most was the kind of care I received. The dr and staff were extremely caring and friendly. I had a ct scan, ultrasound , blood work done and had results very quickly. They …
So far the best place to for an emergency they treat you like a human, unfortunately you don’t find that everywhere. Always my first option to go if I need it for me or my family. 100% recommended
Staff was extremely nice, front office showed great empathy and support. Nurse and doctor took time to listen and understand my problem, I highly recommend them instead of going to a big hospital where you have to wait for hours
The staff was great and very helpful from start to finish. Dr. Mendoza was also wonderful and my daughter liked how she was treated. She was scared but the staff made her feel comfortable. Great and quick service was provided. Would totally return again and will be referring my friends and family!
I don’t typically rate any businesses/hospitals unless they are extremely bad or extremely amazing, and I have to say that this urgent care has been by far the best one I’ve ever been to. The staff is patient, caring and knowledgeable. The …
Dr. Mendoza and his staff provided excellent care yesterday for my husband. After being sick for 3 days my husband went to a general doctor, he was there all of ten minutes before they gave him a prescription and sent him on his way. Two …
I was injured and came to this facility for treatment. Not only was the staff extremely professional but they tended to my injuries and did a complete and thorough check up on me. Their doctor explained my injuries and treatment and made …
My son and I went to emergency room at midnight With so many worries in our minds. My son had a hard time walking due to the pain he was feeling in stomach. The staff was extremely friendly and provided over top service for my child. My son felt safe and attention he got was priceless.
I spent the night at Sun City ER after throwing up for hours thanks to food poisoning. I was in really bad shape when we arrived, but the receptionist got me checked in and set up in a room quick. It didn’t take long before Dr Mendoza came …
I came in experiencing chest pains , shortness of breath and irregular heart beat. They took me back right away and started testing and made sure I was ok. The care here is amazing, my nurse Tony was awesome and attentive. Dr.Mendoza was …
Had an emergency and needed to go to the hospital but did not want to go to one of the larger hospitals in the area and remembered hearing about SunCity ER. I have to stay they’re the kindest, people with great attitude and care for your …
These people are friendly, knowledgeable and have helped me fast the last 2 times I really needed some urgent care. I will never go to a major hospital ER and wait several hours again, when I get called in less than 10 minutes at Sun City. This is my go to place for me and my family.
Genuinely the best and smoothest experience I’ve ever had at any doctor or medical facility in my life. They got me treatment within minutes on a walk in. The facility is so clean, well kept, modern, and overall a great place to be and a …
Amazing!! I’m not one to write a review but our experience was amazing here at Sun City Emergency Room (east) that I am taking the time to write a 5 ⭐️ Review. They treated my daughter for a bad sprain, the staff was amazing Dr. Mendoza …
Excellent place for an emergency starting from the front desk they are courteous and they give excellent service. The nurses and doctors are awesome they make us feel welcome. They really take care of the patient and act quickly. They help …
My daughter was not feeling well and her temperature was high, we visited late at night on Friday. The entire staff was amazing! The front receptionist was welcoming, the nurses were kind and Dr. Mendoza was the best! He noticed how nervous …
The receptionist was very friendly she greeted me as soon as I walked in she was very pleasant. When I was taken back the paramedic was very helpful and understanding as well as the nurse. The doctor was more than great very profesional. …
In December I was here for kidney stones and they were so thorough and so great with taking care of me. Then today I had to come in for a work injury and no different, they are amazing! They’re customer service is amazing, their medical …
Everybody on the staff was incredibly nice and caring. The doctor was amazing and kind, they all made me feel very comfortable and made sure I understand what my prognosis was and how to take care of it.
Staff is very friendly and attentive. Was able to get to the root cause of my problem (c19). Got my chest x-rays, blood work and iv going ASAP. Definitely going back when need be.
I was taken in yesterday for covid symptoms. I was treated well by a caring physician and nurse, and was given an antibody covid infusion treatment. They were prompt and only kept me for as long as I needed to be there. I appreciate knowing where I can go for immediate medical care! Thank you so much for caring Sun City!
I have worked here since this facility opened. I enjoy practicing emergency medicine at this facility. The staff are dedicated, knowledgeable and empathetic. The efficiency of this emergency room is incredible.
The staff here was EXCELLENT! Top level medical treatment. I severely mangled my right index finger and needed to have it stitched back together. Working together they provided an atmosphere that took my mind off the stitching and before i …
The staff receiving me was courteous and very professional. So nice! One I was in a room, which was within 10 minutes or less, after vials and such, a nurse saw me right away. I never waited longer than 15 minus to see a medical …
We went in for an uncontrolled fever for my one year old. The staff was extremely caring and treated us very well. Although my son went thru some scary procedures the staff was very gentle and caring with him. If we had to go in again for …
Amazing patient care, I felt like they were taking care of one of there own family members. The installation extremely clean and the efficiency wow. Dr Ochoa and staff no words can describe the dedication and attention they have provided. Thank you
Extremely efficient and caring. Saw me right away and treated me with respect and efficacy. Highly recommend for your medical needs especially for general emergency issues
Great facility and awesome staff. They were very efficient and professional. I was in and out in no time. They took really good care of me and were very informative to me and my wife. Thank you 🙏🏽. …
I went to Sun City in severe pain. I was seen quickly. The staff was professional. The doctor sat down, took his time, and explained everything to me. He also did a thorough physical exam. The nurse was kind and showed genuine concern. I …
Outstanding staff! The doctor was calm and very professional. The doctor took great care in sewing up my child’s facial cut. They sedated my child so he wouldn’t move or be frightened or hate doctors for years to come! Plus the doctor …
This has been the second time I’ve rushed to them down the street in panic something worse was wrong with me. They are amazing! You get seen promptly! Dr. Carmen Roman was great and very professional and she made me feel really comfortable. …
I checked in around 6:45 am and I was taken in very quickly. They have in house PCR covid testing that only takes 45 min. They made sure I was comfortable and was stable enough to go home. Very friendly and thorough. Will definitely go again and recommend to anyone.
Just want to thank the staff for being kind throughout my visit, but want to really show my gratitude to the radiologist that was on shift. He was extremely kind, patient, very helpful and thoughtful. He treated me like an actual person. Thank you sir and God bless you!
They provided the best treatment and had the best customer service. From the front desk to the Dr. who sees and treats you (Dr. Lopez). Everyone is so kind, understanding and professional. They dont make you feel like a burden, like other hospitals sometimes do.
Ihave visited this ER more than once, and every time my experience has been amazing. The BEST quality care i have ever received. From the doctors to the nurses to the techs, everybody was so professional, knowledgeable and super nice. The facility is beautiful and clean. I will only go to this ER.
I have removed my original review to point out how rude the owner of this business is….. Notice he has called one patient a liar. His response to me is below….. …
Both times I’ve been here I’ve been treated amazing. The staff is sweet, caring, and listens. They really make sure you are good before being sent home. Also very clean, and just overall the best ER in my opinion. Wait times are minimal compared to other places. Totally recommend. Only ER I’ll be going to if ever need to
Excellent service the doctor and staff show compassion and explain diagnosis properly. Been coming here for a few years now and recommend it this facility to others .
I wish I would have been advised they are a private not in network facility, I asked if they took my insurance for coverage they said yes and now it is a no. So I wad stuck with a 300 dollar copay the guy ay the front was not very helpful. …
Very helpful staff, and doctors and nurses were kind and attentive. They made us feel comfortable and at ease when we weren’t feeling our best. Dr Phelan is the best!! Highly recommend this facility for all your emergency needs.
First time visiting this place and was impressed. Staff took the time to listen and genuinely cared about my illness. Dr. Phelan was so kind to explain my prognosis and recovery period. Felt very comfortable with everyone there. Thank you to all the staff for their service.
This is like our sixth time here in around five years, sometimes my wife, my kids or me and the doctors and nurses are great, the attention is great too, since the first time we know that if we have an emergency, this is hands down the place to go
Everyone was professional and seemed to care about my pain.
A lot of medical professionals seem to give off a poor bedside manner now a days. I understand they are exhausted but please be kind. …
I love the attention and service I always receive at Sun City Emergency Room. The medical staff is very knowledgeable. I have been coming to there Eastside location for the past 2 years with no issues. However on my last visit I was not …
This place is amazing!!! I’ve taken my 2 kids, my wife but today was the first time I had to take myself and like always the service here was top notch! Drs are amazing, nurses are just as good, techs are super friendly, and even the front …
Clean hospital, was seen quickly, all the staff we interacted with were kind, informative and helpful. Doctor was thorough and listened to our concerns. If needed, I would definitely return.
I do not like going to the doctors let alone to an urgent care facility, however SunCity’s nurses, staff and especially Dr. Earl Bryan privided me with excellent service. The got it going on with investigating strategies!! …
I went into Sun City Emergency Room on Wednesday, 14 December 2022. I was in a lot of pain. Sun City has always been known to get me out of pain quickly, however, the issue was not resolved. I was at stroke level blood pressure when I …
Staff here is amazing! They’re friendly and care about their patients. I brought my son in and they took very good care of him. They made sure that he was well enough to go home before discharging him. The patience and care they provided to …
Friendly, attentive and fast. From the reception to the nurses. The nurses even offered me a little snack and water before taking anything on an empty stomach. Kept letting me know they were there if I needed anything. Housekeeping was also polite and friendly.
The staff is amazing!! Dr. Ibarra has the best bed side manner and the rest of the staff from registration to Radiology and nursing was just wonderful & very kind, and accommodating. The facility is beautiful, we will definitely be going there the next we need urgent care.
Couldn’t have asked for a better all around experience. My wife and I went in with the expectation of being there for hours, and that was certainly not the case. They got me signed in quickly, and got me back to my room quickly. The staff …
The receptionist was very nice. I only waited about 10 minutes to be seen and when they took me back to the room all the staff were quick, kind, and efficient. I was in and out in about an hour. The Dr. (Can’t remember his name) was very …
The Tech Michelle is very knowledgeable and hardworking. Dr. Lopez is very intelligent. He made me very comfortable with my treatment. Fast service! Respectful staff! The only place I want to go for emergency care!
This location was spotless. We were attended very quickly. The staff was very professional, prompt and friendly. The doctor was very attentive and gave a very thorough explanation to help our situation. The nurse was also very friendly, understanding, patient and helpful. I would definitely use this location again.
As always, Sun City Emergency Room East saw my son within 20 minutes of checking him in. Within less than an hour he had X-rays, medication administered and discharge papers in hand. Outstanding teamwork!
Amazing staff. I have been there several times and each time the care I receive is wonderful. They are very helpful and polite and work extremely hard to get you feeling better. I was there last night for a sudden illness that had me …
The staff was very caring and nice to me . Front desk, nurses and Dr.Ochoa were all very sweet and the Dr was also very knowledgeable and very informative .
My 3 year old son had an ear ache and took him in. The staff was great with him everyone was very friendly and kind. Service was very fast was in an out of there in about 1.5 hours.
Very pleasant experience at Sun City East. Dr. Lopez and his staff are very kind and thorough. Would recommend them to anyone who needs a reliable clinic to get evaluated.
I was helped quickly and very professionally. I went to Sun City ER with a severe lower back pain that turned out to be a pinched nerve. I was referred to a specialist and hopefully It all gets resolved soon
The doctors & nurses are so compassionate and understanding. I was seen very quickly. One of the doctors followed up with me the next day to make sure I was doing okay. …
Sun City East and it’s team of medical specialists provided excellent care for our 4yr old daughter and piece of mind for us. We chose to go to Sun City East instead of a full size hospital emergency room because of convenience and …
Excellent facility! From the time you walk in staff is helpful, caring & friendly. Nurses and Doctors actually make sure they take care of you and get you feeling better. Not like other places here where they just take you in and spit you out. Highly recommend.
I was VERY happy with the staff and doctor. My nurse Crystal me was attentive, kind and professional. NO COMPLAINTS about this place. I highly recommend.
I called to see if this emergency room was in-network. I was told “yes”. I drove over 25 min based on the “excellent” reviews on Google and the information I received over the phone. When I arrived, I was told they are not in-network but …
My wife always comes here. They are caring, put their patient first. They make sure that she always leaves in good health. ALL doctors and nurses should be like sun city emergency room. Proffesional, caring.
The staff at sun city are some of the best in El Paso, they really do care about your well-being. I have been to sun city a couple times and have always been treated with respect and felt like my health was thier top priority.
The staff here was incredibly kind, compassionate, and understanding. Additionally, they were quick, efficient, and proactive. I want the staff which assisted me today to receive the kudos and recognition they deserve. ♥️
Dr. Lopez and all the staff from front desk, all super nice and attentive. It’s such a nice place and the environment feels at peace. I will definitely keep going back when ever needed! Thank you again Dr. Lopez and staff!
The Check in process was quick, I was not finished filling out paperwork when I was called in and given my private room. Nurses and Doctor were compassionate and professional. Time in to time out, from checking, lab work and CT Scan WITH results was approx 2.5 Hours.
Always provide such a thorough exam! Never do I feel rushed or insignificant to the staff. They are very attentive, quick to provide services (meds, imaging, etc.) and always show concern for my children. Although not advertised as a …
This is the place to go to for emergencies. The doctor and his team were amazing and friendly. Made my son feel comfortable and put him at ease. The doctor was thorough and answered our questions.
Highly recommend if needed!!
Hands down best Emergency Room in El Paso. The wait was less than 10 minutes before being sent to a room. The staff was outstanding they were polite, caring, funny, attentive not once dismissed any of my concerns. They took into …
Went in sick with symptoms of the flu and confirmed by the swab test. The staff is nice. The doctor is nice too. My complaint is that I was prescribed medication based on the swab test, although the doctor did not even make an attempt to …
My doctor was a little quirky, but he provided excellent service. The nursing staff was spectacular, and the front desk woman was nice as well. They even called my back 24-48 hours later to make sure that the treatment they had provided was …
Thank you to Sun City ER for being so quick, caring , and professional. They take great care of you as if you are their family. Thank you Dr Butler, RN Meldie, and Tech Jose.
Professionalism was excellent from in the door to out. Friendly, caring staff, and was attended to quickly. Amazing! I Thank God they are here to care for us.
Sooo I just found out that I’m getting billed twice. One for the facility and one for the doctor which was never disclosed to me. I got an IV that’s what they did and now I have a bill of over 1800 for absolutely nothing. To me if it’s not disclosed that’s not good practices
Aside from a beautiful, modern facilities, the additional amenities to ensure you and those with you are comfortable was great. Staff made every effort to ensure those in attendance were taken care of. Courteous, friendly, efficient staff.
Went in due to an allergic reaction to a medication I was taking. I didn’t believe the website when it said there was no waiting time but there wasn’t! I was in & out in less than an hour! Dr. Lopez was very kind & the nurses & staff as well. I will be returning here in case of an emergency. Wouldn’t go anywhere else.
I would definitely go back! No wait time and everyone was helpful and nice. Dr explained very well what was wrong with my son and answered all my questions . They even offer you snacks and beverages. Very welcoming!
Such a great experience! No wait, doctor explained everything carefully for me and they were even able to provide me with my meds. Thank you Sun City Emergency Room.
Highly recommend. Experience was great. Fast and friendly service. Doctors and staff very thorough very professional. Been there before most definitely go again if needed.
Quick in and out with all of the services and test results I needed in one visit. Friendly staff, easy to talk to and Doctors really take the time to break everything down in a way that’s easy to understand.
Great customer service! Staff was very nice and professional. All lab work done on site with quick results. Highly recommended!
Prompt display of help and communication about what was going on and immediate action to make sure any and everything was done to help me to proceed forward in a positive manner
I was having a Lupus flare up and I seen the sign as I was driving. Now open. Emergency Room. It threw me off because there was no hospital. I from the second I walked in the staff was cery polite. I was a little dumb founded because for it …
During my emergency visit Dr. Mendoza really sat down with me and went over all his findings and possibilities of what could be wrong. And he told me he was going to forward his preliminary findings to my regular physician, and he did. He …
Clean facility and very friendly staff. From the front desk attendant to the assitants and doctors. Everyone was very compassionate and attentive to my 5 month old baby, who was the patient.
As a registered nurse, I have never gone to a freestanding facility and rarely go to the hospital, preferring to wait it out until it constitutes a true emergency. When my six year old daughter was dehydrated, tachycardic, and crying with …
Great experience .Staff is so nice and attentive , and doctor explains everything thoroughly! Would definitely go back for any medical needs! Place is so clean and welcoming ! Loved it .
While I hate having to go to the ER this place is the best. Great service in and out quickly.
Best ER experience ever. They have snacks in the waiting room, which really helped keep my baby still while I filled out paperwork. Staff was extremely kind, patient, and attentive.
Want to acknowledge Araceli, Liz and Emmanuel for being so kind to me and taking good care of me. As well as to all staff n my Dr.’s
I felt absolutely horrible and they helped me extremely quick! Everyone was really nice and patient! Doctor was super sweet and caring! It was truly a great experience!
I went in for a workman’s comp issue. They quickly evaluated and sent me on my way. Everyone was very nice and professional.
Just left Sun City ER East on Joe Battle/Edgemere. The female RN made me feel as if I was bothering her and waisting her time! Guess the way I was feeling wasnt an emergency to them. Tested negative for the flu but I asked the MD to please …
Dr.Mendoza was very attentive with my concerns and provided me with exceptional care. The entire staff from entrance to exit were very kind and professional. Not only that, but the facility is beautiful and well kept.
GREAT PLACE…!!! MOST DEFINITELY…!!! If Ur Tired Of Lack Of Empathy and Compassion From Other Places… Come Here…!!! They Are Calm And Collective With Keeping U Updated About The Person That Is Being Checked On. They Even Offered Me …
Wow! We have never experienced such great care from an emergency center! Great care, attention to detail and very understanding! Very empathetic with my young son and Prompt service.
AMAZING CARE!!! I’m from California with Kaiser the best possible just ask any doctor here but this place had so much compassion, urgency, I felt spoiled. Trust me don’t ever go anywhere else! Thanks so much! No price 4 this service
Are You all about covid only, I’m calling about an Emergency, with my wife and all I can hear from your recording is covid, I press all the buttons on my phone and no other options do I get, GET WITH THE PLAN NOT EVERY ONE HAS COVID-19, There is other kinds of EMERGENCY’s.
Excellent service by Dr. Mendoza and the friendly staff. Was seen right away and able to go home after treatment in under 2 hours for a leg muscle injury. Very satisfied with the whole experience!
I took my daughter in for a sports injury. Everyone was very friendly. Even the doctor was nice. They took care of my daughter right away and where very thorough. The only downside is that they do not take Tricare.
Excellent service from staff and doctor. I was treated with compassion and respect. I highly recommend this clinic.
This is the best emergency room in El Paso. Major ER’s in El Paso are so busy that the quality of care given to patients is minimal, if any. The staff actually cares and the wait to get into a room is a few minutes if any. I highly recommend this place to anyone seeking medical help.
This place is Amazing! This is the second time we have had to seek medical attention. Doctors and staff are awesome!! They are so caring and fast! Will definitely go again if we need emergency medical assistance.
All the staff were professional, friendly and informative with every procedure…..made me feel a lot less stressed considering the situation I went in with. …
Upon arriving in the facility,the receptionist was very friendly and helpful. I spoke with Dr.Saldivar and he inspected the wound and treated the L
hand. Thanks to the great team …
Was in need of Emergency srvice on, 04/09/19. As one would normally do I rushed to Providence East ER. After checking my vitals I was taken, on wheelchair, to waitin area along about 40 others waiting. Meantime, I was in extreme pain …
I wish I could rate Sun City ER a 10! Prompt pain management, caring and polite nurses, technicians, and doctors. Thank you! You guys are the best in El Paso.
I brought my son in last night with a fever. They took him in right away and got this under control. He is already doing better. The staff was great and the atmosphere was nice and warm too.
I just had a great experience here I recommend you go if you need to get things takin care of. Friendly staff, no wait time, and got referred to other Dr’s as well. 5 stars for this place!! If I where in the medical field I would love to be working here!
I was very impressed how quickly I was seen and how thorough the staff is! They were very friendly and respectful! I was very grateful that they were able to find out what was wrong with me! Thank you for your outstanding work!
Friendly staff and a total great experience.
The experience was beyond with what I was expecting. Would definitely would consider this over a regular hospital ER Room. I didn’t even last an 1 hour for the doctor to see me. I even had additional time to get my prescriptions at Walgreens!!! I was very impressed.
On the retrun portion of our family road trip we had to make an emergency stop due to my sons condition. He was diagnosed with leukemia almost 2 yrs ago and we have been battling several road bumps in his treatment. On this portion of our …
The staff and Dr. Mendoza were great! Very friendly and professional and understood my need for immediate pain relief . this was the second time that I visited this facility and both times I left content with the service.
Did not expect the amazing service received by everyone. Walked in and was out in less than 2 hrs. Service was amazing and the care they give you, you cannot find anywhere else. Would definitely prefer to come here than a hospital in the future.
Came here as a last resort. Glad we did. From the receptionist to the tech and nurse and the doctor. All were friendly from begining to end. Great customer service. They make you feel very comfortable as much as possible even though you feel terrible. Thank you guys!!
Had gone to 3 different urgent care before I ended up at sun city. First 3 locations just took my money and never diagnosed me. Was having flu like symptoms and because the strep and flu test was negative they pretty much let me go. So I …
There was no wait time . Got in and out very quickly! The staff was amazing! The nurses and doctor were so friendly and comforting that made me feel at ease … will be going back if anything comes up unexpectedly! Thank you so much for all that you did!!
I hands down trust the Dr’s with my life and family here at Sunset City Emergency Room. I had an incident at Sierra Providence Hospital, 5 years ago where Dr Terraza, is the only Dr’s who caught was was going on. I had sepsis and collapsed …
For all your needs go here, they are respectful, prompt and caring!! Have returned multiple times and will continue as needed
I was well taken care of and very professional. A place I would definitely recommend. I was in so much pain but my pain was controlled at the end. Definitely a place I trust. All the staff were courtesy and showed concern to make me comfortable. Thank you.
My visit under the circumstances was great!!! Everyone was so nice and helpful and they were able to see me very fast. I will definitely recommend any of my family or friends to come here if they should ever need care right away. I myself will.
Thank you!!!
Really nice and caring people! The doctor took his time to explain to me everything that I needed to know prior to discharge. They even called me the next day to follow up. Highly recommend this place.
Super friendly staff and quick service. The doctor seemed genuinely concerned for the patient. The facility is awesome. It’s just like going to the emergency room without the hassles that come with going to the hospital.
My visit was a very good experience. The staff was very courteous and professional. My wait time to be seen by the doctor was very short.
While visiting family in El Paso in early May I was unexpectedly struck with an acute case of vertigo and sinusitis. I had never experienced vertigo before and it was scary not being in control of my body. My family took me to Sun City …
There was barely any waiting time in the office. They even have complimentary beverages for their patients in their comfortable waiting room .I was greeted by friendly and caring staff . After my routine registration paperwork was completed …
My wife and I admitted our daughter on Christmas eve and the staff on duty were very professional and caring for my daughter. They helped reduce her fever and gave us assurance everything was going to be ok. From the front desk to the doctor and everyone in between, thank you so much.
I had to seek emergency treatment today and I chose Sun City Emergency Room on Joe Battle. I’m so glad that I did. Gabby was very nice, polite, and professional when I arrived. She welcomed me, took my information and registered me quickly. …
Awesome customer service. Staff very attentive and helpful explaining what’s happening what will be done and knowing how an emergency visit is very stressful for me they all made me feel safe and comfortable. Highly recommend.
Yes we were in elpaso Texas and my hand was swallow so I went to sun city emergency and I do not regret going their
the whole staff was so very sweet and polite with me they made my visit their …
I called SunCity Emergency because I heard they could provide me with Covid19 results same day, they said they weren’t doing just testing same day, I said that was fine I needed a full diagnosis. I get there and the lady tells me the exact …
All staff, nurses and doctors were amazing. Remained calm, professing and informative during my whole stay. I was in and out quicker than I anticipated. I recommend to anyone in need of immediate medical services.
I am a travel nurse from Ky , My sister and I were in a car accident earlier today, we were seen at sun city ER, I have literally never been to an ER that treated me this great ! I was impressed with the patient care , the staff and the …
The service here is amazing!!!! The wait was almost nothing and once I got into the room the staff moved quickly and had me on my way within the hour. I highly recommend this facility, don’t waist your time and money in a regular emergency room. Thank you!!!
Decided to visit Sun City Emergency Room on Thanksgiving eve due to an unforeseen fall and breakacher of my ankle.
This was my first experience at SCER. …
This place was great. The staff is very Professional Courtious and very Knowledgeable. We were in and out. Thanks to the staff my family were assessed their needs were met, and we did not have to stay and waste our time waiting on staff. Great place to go in case an Emergency arises.
I’m taking the time to put this review because this place is worth it. I had been struggling with laryngitis and this was the third place I went and the staff and the docotr very attentive. I want to thank Cristal who had a lot of passion …
I had to go to Sun City Emergency Room for a medicine reaction and my experience there was a great experience. We didn’t have to wait for them to assist me. The staff and doctor there explained everything they were going to do and what …
I had the most positive experience here. I’ve gone to Summit and also the emergency at Del Sol (the worst) and been misdiagnosed or just told “yeah, your sick.” …
From the receptionist to the Doctors and everyone in between, this place is top notch! Every single time, our health concerns have been diagnosed and resolved. The wait time is minimal and the treatment is always 5 star.
My husband and I have been here a few times and it’s great. The entire staff is friendly and the doctor takes time to explain everything. We don’t use another ER because this one is so good.
When I had a freak sports injury that left a very deep cut on my forehead, I went to Sun City Emergency Room for treatment. I was immediately taken back to the room for an evaluation of my injury. They stitched me up and treated me the …
Went in for a small laceration on my finger that required stitches. They took no time at all to admit me in and the staff were so attentive. They took the time to actually talk to me and not just about my injury but a casual conversation. …
My wife brought me in at midnight on a Saturday because I couldn’t swallow at all- I had to spit out my saliva-, had a high fever, and a massive headache. The folks st Sun City had me in a private room immediately and had IV meds in me very …
I have a lot of anxiety about going to hospitals. This does not feel like an emergency room to me. I am so lucky to have this as an option instead of going to a traditional hospital. I’ve been here a few times and never had to wait for a …
Took my dad in recently. He was taken inside to be seen by Dr. Bob immediately. Dr. came out a short while later to inform me of what was going on with my dad and was very courteous every time he spoke to my family and I. The medical …
We came in and we’re seen immediately. They took care of me and had snacks for my toddler to enjoy while we waited. They were compassionate and moved quickly. They answered all our questions as well we would recommend them and would return.
This place is amazing. I came here for a work related injury and the staff was extremely helpfull, friendly and courteous. The level of care I received was above and beyond. Dr. Omar Gonzales is very professional and made sure I was well …
Well I went in very worried, with high blood pressure thinking I was on the verge of a heart attack… but the minute I walked in, I was not only greeted but explained the difference between urgent care, the actual E.R. And them, which I …
Such a friendly and professional staff! I was seen to immediately. I was so impressed with the whole staff I asked for names specifically to thank on here. I was pretty sedated so I can only remember doctor Parker,s name but they were all wonderful!!
I chose Sun City ER because of all the great reviews. It was a GREAT decision that I’m glad I made because Dr. Ochoa and his staff ensured I had a great experience. They lived up to all the positive reviews I read online! I HIGHLY RECOMMEND you choose Sun City ER if you want fast, friendly and professional service!!
This is an outstanding facility. Customer service is too notch and they make you feel like you’re the only customer. The only reason I didn’t give the 5th star was because for some reason the room where we were at had no AC flow and it got …
Excellent customer service, the Doctor had wonderful bedside manners. He took his time to explain everything and my one year old walked out of there a million times better. Highly recommended.
Prompt, courteous and knowledgeable attention during my visit today. They made me feel like they really care for my well being, from the receptionist to the physician, but especially the 2 nurses that treated me an JOSE, The EMT technician …
I was having LOWER LEFT BACK PAIN for 4 days and needed to go to EMERGENCY as I could not walk or do daily duties or work. Another words,my LIFE was cancelled. I decided to go to SUNSET Emergency and I give them a 10 of PATIENT SATISFACTION …
Great service, fast, very friendly staff. Very clean and pretty inside, much better than going to a hospital and much more equipped than a standard urgent care. Have been here 3 times for my 2 children and myself and I wouldn’t go anywhere else.
Very attentive , good doctors and staff
Excellent service. Quickly diagnosed and treated. I want to specially thank Sandra for being patient and understanding. She is a true professional.
Amazing urgent care, Very quick and friendly nurses and staff, doctor was helpful and made sure all my questions were answered I can’t say enough about their bedside manners and how much better they made me feel.
My experience was great. Normally doctors and other hospitals take forever, but here they got me in as soon as I checked in. X rays were done fast, and everyone was very friendly and made sure I was comfortable. Would definitely reccomend it.
The staff and Doctor went above and beyond for my 15 month old son. My son had 2nd degree burns on his right hand and was seen immediately. The Nurses and Doctor were so loving and caring toward him. They even went above and beyond in …
After reading a review in reference to being charged for gloves, alcohol or peroxide per pint, swabs, syringes, I understand what the patient was referring to. My bill was overwhelming to begin with and to see those charges, i can guarantee …
So glad I went to Sun City Emergency room. Everyone is very friendly and professional. The doctor took his time explaining and giving me different options for treatment. Thank you, Dr. Terrazas and staff for your caring and courteous service
Went to this ER the other day with some chest pains and I was so SHOCKED by how fast acting, and KIND every nurse/doctor was at this location. Absolutely amazing, they got me checked out and sent home with not only with a pace of mind (my …
From time I got there til the time I was discharged they were very professional and made me feel at ease such caring doctors and nurses…explained why they had to ran tests getting a CT scan for the 1st time was scary but they explained everything thank you …Sun City
I went in today and would highly recommend them to anyone looking for ER services. The staff is friendly, service was quick, staff as well as the doctor were very competent, equipment all looked new. All of the lab work and testing is done there at the facility unless something more specialized is needed. No complaints at all.
I took my little one in for a high fever and they were amazing with her. Very patient. She ended up having Flu A and they got us the diagnosis in a timely manner and were able to send us on our way. Everyone was very friendly. Will definitely go back for future emergencies.
Such caring staff. I went in with extreme pain from a gal bladder spasm. The staff was wonderful and attentive! I left feeling so much better after thinking I was dying. I will never go to another ER again!
Friendly staff and Dr. They are just EXTREMELY slow to get x-rays done and results. Went for an accident we were in ans were the only patients there and it took us 3 hours.
This is hands down the best place to go. The doctor Bryan was amazing. The dude who did my X-ray was super nice. And the nurse was amazing. So glad I came here. Thank you so much for helping me.
Had to visit here today, it was a must! You know one of those days that just doesn’t go right, when your in so much pain…your frustrated and your scared and you don’t know what to do. Everyone was incredible! They were not just nice but …
The staff here is so caring. Saw me right away and treated me like I had been a patient of theirs for years, and not just an hour. They really cared and took the time to be thorough and really find out what was wrong with me. As a result I got the best treatment possible and the best quickest recovery too.
First time going to an emergency clinic instead of the ER at the hospital. The level of care and professionalism they demonstrated towards my 8yo son was really great, from the moment you talk to the lady at the front desk to the moment you …
This is the only ER that we go to while living in El Paso. The doctors and nurses are incredible! They are up to date on the very latest & greatest in the medical world. Able to do any testing and receive answers quickly. It’s also one of …
Amazing facility. It’s my second time here, which is RARE. I don’t do ER visits but this place is definitely the only ER I’d come to ever again. They staff is amazing. The physician, nurses, techs, front desk, cleaning crew….. everyone is …
Dr. Mendoza and his staff were amazing! They were very understanding of my husbands situation and did not hesitate to treat him. Very humble doctor and didn’t make you feel like just another number. Thank you Dr. Mendoza and staff!
This place’s quality of care and service has declined considerably. The front desk staff was rude and unprofessional. The medical staff was no better. In the end, I had to go to the ER to get the proper medical care I needed. Look elsewhere there are better options.
Quick and professional. Dr Mendoza and his staff were great!
This is the 3rd time I go to Sun City Emergency and every time i have been there, I’ve had the best service. Front desk is helpful and courteous. The nurses there ask every question possible and dont mind taking their time with you. I’ve …
Can’t say enough good things about this ER. Have been there twice and didn’t have to wait either time. Second time had to stay the night for observation. Staff was very concerned about my comfort and very attentive. Doctor took a lot of …
Very good place to go when needed. Proffessional and friendly staff. It was evident to me that the doctor really cares about his patients. Probably the best experience i have ever had in an emergency room.
Dr. Suni and his team were fantastic. Immediately, i was explained what they were checking me for and the processes when i was escorted back. It was the first time I’ve had a doctor give me a cup of medicine which shows they are all more …
Love the customer service. All of the staff, nurses and doctor attended to my son quickly and efficiently. I can always count on their professionalism to assist in the fast recovery of any of my kids. I truly believe they are a benefit to our community! Thank you Sun City Emergency!! #healthcareatitfinest
This place is a gem! It is modern, clean and high tech! I will avoid hospital ER’s as long as it’s around! The entire staff is pleasant and knowledgeable! Our wait time was less than 5 minutes. They go the extra mile to help their patients …
Very nice medical facility. Front office staff was friendly and welcoming. Excellent medical staff. A+ care all around! BUT beware of the bill you will be receiving once your insurance is processed. Review your statements closely. They …
Being a first time patient, I was extremely impressed with the professionalism of the whole staff. Dr. Bryan was amazing. He was compassionate and thorough and took his time listening to every detail. Sun City will definitely be my first choice for ER care.
I went in yesterday with severe back pain I’ve had back problems most of my life and have been bed-bound since Thursday and yesterday was Saturday and I told my wife I can’t take it anymore so we decided to give Sun City a try. Wow what a …
Best care you can get from the time you walk in until you leave. I rather go here than a hospital ER anytime. Staff was so nice and compassionate. They just showed genuine concern for my health. Nice and clean facility. The way I was …
In September I came in and I was in extreme pain, and they where able to control it. Then thru test they quickly did the Dr saw there was a issue that needed surgical intervention, and boy was he right. He sent me straight to the …
The staff was very caring and attentive .
The Dr had great bedside manners listened and showed great concern not just as a patient but as a person. They followed up with me the following day to check on me recovery. Would highly recommend going there.
Wow!!! This place is wonderful because of its staff and level of professionalism. Dr. Earl was simply amazing. He took the time to explain everything to me. He is so caring and understanding. Nurse Stipoe (hope I spelled her name …
This is by far the BEST emergency room I have ever been to. The staff were extremely friendly and knowledgable. They admitted me very quickly, tested me and gave me medications within 30 minutes. They ensured I felt well before leaving. I highly recommend.
At first they seemed a lil quiet , but towards the end they were friendly and nice. The Dr. Had great bedside manners, which most don’t. They took care of my painful sensitive toothache right away. I thank them for that. Overall nice organized facility and friendly staff.
They didn’t want to help me. I’m a vet and this really close to me. They know that insurance companies reset their systems on Sunday and because they can verify they turn you away. Don’t come here, find another place.
The staff was extremely helpful and took great care of us
Everyone at Sun City was incredibly nice. They were thoughtful and considerate of my privacy and of my comfort.
I have never had such a pleasant experience at an emergency room. All the other hospitals should take a lesson from these medical providers.
I was treated efficiently and with a lot of respect . The employees are friendly and will and do take care of the patients well. Dr Herrera rook.cere of my cuts and took care effectively my face and head
It was a very professional and thorough experience. The staff was very friendly and supportive putting my needs first always and consistently checking in on me. I felt extremely well cared for and was confident in the exams performed. I would choose this facility again for my emergency care needs.
Dr Mendoza and his staff were awesome they took real good care of me and explained to me everything that was happening and what to expect. The nurses and techs were very nice and knowledgable I highly recommend Sun City ER they treated me …
Staff is amazing. Made me feel comfortable and welcomed. Doctor T nailed symptoms after seen different doctors. He took the time to check what I was experiencing. Highly recommend this place. No regrets.
I love this place so much. The staff is amazing took their time to make sure I was comfortable. The doctor was very nice took his time with me made sure I understood everything that was happening and all the steps I need to make sure I get well. I definitely would recommend this place to anyone it was just an amazing experience!
Awesome care and wonderful staff! Everyone from the time we came in until we left their staff was outstanding. Thank you Sun City! …
Great place to be sick. From the waiting room to the patient rooms, very clean, friendly environment. The entire staff goes out of their way to make you feel comfortable and cared for. Thank you to Dr. Mendoza, my two nurses, and the front desk administrator!
Brought our son here. We had outstanding care, no wait, and entire staff was friendly. Dr. Omar Mendoza was awesome. He was kind, down to earth, great bedside manner, took his time, and very knowledgeable. I will be highly recommending family, friends, and patients to Sun City emergency room.
The Sun City Urgent Care place was a good experience. All employees were wearing masks, the Locations cleanliness is above any other experience I have had, Spotless to say the least. I arrived at approximately 5:30 ish a.m. and greeted …
Excellent care! Fast & quality service, friendly staff.
Highly recommend!
I took my wife in to Sun City Emergency on Sunday night 7/22/18 with an utmost pain. Wait time was less than 5 minutes before we were in a room. Nurses and Dr. Mendoza took care of my wife’s pain with in minutes from arriving, not to …
Wait time was less than 20min. All the nurses and doctors were really nice, helpful, and made me feel comfortable.I was in and out very quickly. Overall a very good experience.
Seen this place had the best reviews for my area. Decided to give them a try, I couldn’t be happier with the way I was treated. So much better than the main hospital and other E.R. rooms. The doctor and nurses were awesome and taking care …
On Service, I just have to say “Wow” Everyone from the receptionist, nurses and doctor Lopez were amazing!! Incredible bedside manners 😁👌 I had heard about Sun City and read the reviews but they took the cake in a good way. Doctor Lopez …
I walked in and was immediately met by a nurse. I was cared for in minutes. They identified I had Bels Palsy without making me go all over for tests. My husband was recently diagnosed with Pancreatic Cancer. They were compassionate and very …
Excellent experience with Sun city urgent care. Very easy admission process, welcoming and had a wonderful bedside manner. They Definitely make your needs a priority. Dr. Mendoza and his team were Efficient, kind, and took their time, made a huge difference in a timely manner. Absolutely recommend.
Last night I was in a car accident with my sister. We went to Sun City East EmergencyRoom for treatment. From the time we walked in the door until the time we left we were treated with such care and respect. The physician, Dr. Omar Mendoza, …
Excellent service! My five year old niece walked in with her brow cut open. They took care of her very quickly… She didn’t have a chance to cry! Dr. Mendoza and the staff were so nice. Little Maddie made sure to give her doctor a hug on the way out.
Sun City is my favorite place to get taken care of! I couldn’t ask for more! I greatly appreciate Dr. Phelan for being kind and understanding. He treated my husband time ago and now it was me. He showed his sense of Dr but most of all as …
Super clean! Super nice staff. Explained everything to me. Now I know where to go for an emergency.
Dr. Lopez and staff are very nice and helpful.
Best ER experience. I am an ER nurse so that speaks for itself. Quality care and attention to detail. Outstanding customer service with amazing providers. Every staff member frequently stopped by our room to ask if we needed anything! Transfer for our toddler happened quickly and without question. Love this ER!
I went in to get a COVID test. The staff was friendly. The nurses were professional and reassuring with me. The doctor was friendly and very professional. He gave me good information about COVID and cleared up some wrong ideas I had. I …
Excellent service every time I’ve visited their facility. Usually get taken in within 15 minutes of arrival. Doctors always have great bedside manner and answer any and all questions thoroughly. Nurses have great bedside manner as well and are very attentive.
Took my daughter in for stomach issues she’d been having for days. Everyone was so attentive and helpful. Even the doctor took his time to look over her and explain in detail what was wrong. This is very rare! We were very pleased with the care my daughter received! This will definitely be the place to come to if ever needed!
Oh my goodness! My husband and I unfortunately have been at this facility several times. Ever time we have received nothing but the best care. Everyone is so caring from the Nures to Techs to amazing Doctors. Absolutely excellent care. I …
I can’t say enough good things about them. From the front desk to the ER crew. They were so super friendly, knowlegeable, and made me feel relaxed during my visit. Seriously, they were amazing, and personable. Thanks for taking care of me.
I had gotten an injury to my head and the nurse took me back right away. I would like to thank Maria personal I really appreciate what you did for me, thank you from the bottom of my heart. I would also like to thank the staff and doctor …
I really loved this place. It was very clean and quiet. What I liked most was the kind of care I received. The dr and staff were extremely caring and friendly. I had a ct scan, ultrasound , blood work done and had results very quickly. They …
So far the best place to for an emergency they treat you like a human, unfortunately you don’t find that everywhere. Always my first option to go if I need it for me or my family. 100% recommended
Staff was extremely nice, front office showed great empathy and support. Nurse and doctor took time to listen and understand my problem, I highly recommend them instead of going to a big hospital where you have to wait for hours
The staff was great and very helpful from start to finish. Dr. Mendoza was also wonderful and my daughter liked how she was treated. She was scared but the staff made her feel comfortable. Great and quick service was provided. Would totally return again and will be referring my friends and family!
I don’t typically rate any businesses/hospitals unless they are extremely bad or extremely amazing, and I have to say that this urgent care has been by far the best one I’ve ever been to. The staff is patient, caring and knowledgeable. The …
Dr. Mendoza and his staff provided excellent care yesterday for my husband. After being sick for 3 days my husband went to a general doctor, he was there all of ten minutes before they gave him a prescription and sent him on his way. Two …
I was injured and came to this facility for treatment. Not only was the staff extremely professional but they tended to my injuries and did a complete and thorough check up on me. Their doctor explained my injuries and treatment and made …
My son and I went to emergency room at midnight With so many worries in our minds. My son had a hard time walking due to the pain he was feeling in stomach. The staff was extremely friendly and provided over top service for my child. My son felt safe and attention he got was priceless.
I spent the night at Sun City ER after throwing up for hours thanks to food poisoning. I was in really bad shape when we arrived, but the receptionist got me checked in and set up in a room quick. It didn’t take long before Dr Mendoza came …
I came in experiencing chest pains , shortness of breath and irregular heart beat. They took me back right away and started testing and made sure I was ok. The care here is amazing, my nurse Tony was awesome and attentive. Dr.Mendoza was …
Had an emergency and needed to go to the hospital but did not want to go to one of the larger hospitals in the area and remembered hearing about SunCity ER. I have to stay they’re the kindest, people with great attitude and care for your …
These people are friendly, knowledgeable and have helped me fast the last 2 times I really needed some urgent care. I will never go to a major hospital ER and wait several hours again, when I get called in less than 10 minutes at Sun City. This is my go to place for me and my family.
Genuinely the best and smoothest experience I’ve ever had at any doctor or medical facility in my life. They got me treatment within minutes on a walk in. The facility is so clean, well kept, modern, and overall a great place to be and a …
Nice place but they don’t take insurance
Hilarious! They don’t accept certain insurance or Medicare! Their initial charge is $2,200 to see you without insurance!!!🤣🤣🤣🤣 …
Amazing!! I’m not one to write a review but our experience was amazing here at Sun City Emergency Room (east) that I am taking the time to write a 5 ⭐️ Review. They treated my daughter for a bad sprain, the staff was amazing Dr. Mendoza …
Excellent place for an emergency starting from the front desk they are courteous and they give excellent service. The nurses and doctors are awesome they make us feel welcome. They really take care of the patient and act quickly. They help …
My daughter was not feeling well and her temperature was high, we visited late at night on Friday. The entire staff was amazing! The front receptionist was welcoming, the nurses were kind and Dr. Mendoza was the best! He noticed how nervous …
The receptionist was very friendly she greeted me as soon as I walked in she was very pleasant. When I was taken back the paramedic was very helpful and understanding as well as the nurse. The doctor was more than great very profesional. …
In December I was here for kidney stones and they were so thorough and so great with taking care of me. Then today I had to come in for a work injury and no different, they are amazing! They’re customer service is amazing, their medical …
Everybody on the staff was incredibly nice and caring. The doctor was amazing and kind, they all made me feel very comfortable and made sure I understand what my prognosis was and how to take care of it.
Staff is very friendly and attentive. Was able to get to the root cause of my problem (c19). Got my chest x-rays, blood work and iv going ASAP. Definitely going back when need be.
I was taken in yesterday for covid symptoms. I was treated well by a caring physician and nurse, and was given an antibody covid infusion treatment. They were prompt and only kept me for as long as I needed to be there. I appreciate knowing where I can go for immediate medical care! Thank you so much for caring Sun City!
I have worked here since this facility opened. I enjoy practicing emergency medicine at this facility. The staff are dedicated, knowledgeable and empathetic. The efficiency of this emergency room is incredible.
The best place to go ,Nurses,Dr,attentive and very caring highly recommend it
The staff here was EXCELLENT! Top level medical treatment. I severely mangled my right index finger and needed to have it stitched back together. Working together they provided an atmosphere that took my mind off the stitching and before i …
The staff receiving me was courteous and very professional. So nice! One I was in a room, which was within 10 minutes or less, after vials and such, a nurse saw me right away. I never waited longer than 15 minus to see a medical …
We went in for an uncontrolled fever for my one year old. The staff was extremely caring and treated us very well. Although my son went thru some scary procedures the staff was very gentle and caring with him. If we had to go in again for …
Amazing patient care, I felt like they were taking care of one of there own family members. The installation extremely clean and the efficiency wow. Dr Ochoa and staff no words can describe the dedication and attention they have provided. Thank you
Extremely efficient and caring. Saw me right away and treated me with respect and efficacy. Highly recommend for your medical needs especially for general emergency issues
Great facility and awesome staff. They were very efficient and professional. I was in and out in no time. They took really good care of me and were very informative to me and my wife. Thank you 🙏🏽. …
I went to Sun City in severe pain. I was seen quickly. The staff was professional. The doctor sat down, took his time, and explained everything to me. He also did a thorough physical exam. The nurse was kind and showed genuine concern. I …
Outstanding staff! The doctor was calm and very professional. The doctor took great care in sewing up my child’s facial cut. They sedated my child so he wouldn’t move or be frightened or hate doctors for years to come! Plus the doctor …
Great care, no long waiting, and just the right diagnosis!!! Sun City is now my go-to clinic!!!
Very friendly staff and quick service. The cost for visit was definitely higher than other medical ERs, but the quality of care was worth it.
This has been the second time I’ve rushed to them down the street in panic something worse was wrong with me. They are amazing! You get seen promptly! Dr. Carmen Roman was great and very professional and she made me feel really comfortable. …
I checked in around 6:45 am and I was taken in very quickly. They have in house PCR covid testing that only takes 45 min. They made sure I was comfortable and was stable enough to go home. Very friendly and thorough. Will definitely go again and recommend to anyone.
Just want to thank the staff for being kind throughout my visit, but want to really show my gratitude to the radiologist that was on shift. He was extremely kind, patient, very helpful and thoughtful. He treated me like an actual person. Thank you sir and God bless you!
They provided the best treatment and had the best customer service. From the front desk to the Dr. who sees and treats you (Dr. Lopez). Everyone is so kind, understanding and professional. They dont make you feel like a burden, like other hospitals sometimes do.
Staff and medical staff was excellent. Dr and nurses were very knowledgeable and friendly. Would highly recommend.
Ihave visited this ER more than once, and every time my experience has been amazing. The BEST quality care i have ever received. From the doctors to the nurses to the techs, everybody was so professional, knowledgeable and super nice. The facility is beautiful and clean. I will only go to this ER.
I have removed my original review to point out how rude the owner of this business is….. Notice he has called one patient a liar. His response to me is below….. …
Both times I’ve been here I’ve been treated amazing. The staff is sweet, caring, and listens. They really make sure you are good before being sent home. Also very clean, and just overall the best ER in my opinion. Wait times are minimal compared to other places. Totally recommend. Only ER I’ll be going to if ever need to
Excellent service the doctor and staff show compassion and explain diagnosis properly. Been coming here for a few years now and recommend it this facility to others .
I wish I would have been advised they are a private not in network facility, I asked if they took my insurance for coverage they said yes and now it is a no. So I wad stuck with a 300 dollar copay the guy ay the front was not very helpful. …
Very helpful staff, and doctors and nurses were kind and attentive. They made us feel comfortable and at ease when we weren’t feeling our best. Dr Phelan is the best!! Highly recommend this facility for all your emergency needs.
I tell you, best place I ever been since I moved here to El Paso, excellent service and friendly staff ❤️🙏 …
First time visiting this place and was impressed. Staff took the time to listen and genuinely cared about my illness. Dr. Phelan was so kind to explain my prognosis and recovery period. Felt very comfortable with everyone there. Thank you to all the staff for their service.
This is like our sixth time here in around five years, sometimes my wife, my kids or me and the doctors and nurses are great, the attention is great too, since the first time we know that if we have an emergency, this is hands down the place to go
Nurses and doctors very knowledgeable and extremely nice great place treated me like family thank you for taking care of my health sun City er
Everyone was professional and seemed to care about my pain.
A lot of medical professionals seem to give off a poor bedside manner now a days. I understand they are exhausted but please be kind. …
Very fast! In and out! Wish they had an office closer in horizon. Other than that thank you!!
The entire stuff is awesome they’re very attentive and their nurses and doctors are awesome
I love the attention and service I always receive at Sun City Emergency Room. The medical staff is very knowledgeable. I have been coming to there Eastside location for the past 2 years with no issues. However on my last visit I was not …
This place is amazing!!! I’ve taken my 2 kids, my wife but today was the first time I had to take myself and like always the service here was top notch! Drs are amazing, nurses are just as good, techs are super friendly, and even the front …
Clean hospital, was seen quickly, all the staff we interacted with were kind, informative and helpful. Doctor was thorough and listened to our concerns. If needed, I would definitely return.
I do not like going to the doctors let alone to an urgent care facility, however SunCity’s nurses, staff and especially Dr. Earl Bryan privided me with excellent service. The got it going on with investigating strategies!! …
Very friendly! Didn’t have to wait a long period of time to be seen and everyone was genuine and sweet!
I went into Sun City Emergency Room on Wednesday, 14 December 2022. I was in a lot of pain. Sun City has always been known to get me out of pain quickly, however, the issue was not resolved. I was at stroke level blood pressure when I …
Staff here is amazing! They’re friendly and care about their patients. I brought my son in and they took very good care of him. They made sure that he was well enough to go home before discharging him. The patience and care they provided to …
Friendly, attentive and fast. From the reception to the nurses. The nurses even offered me a little snack and water before taking anything on an empty stomach. Kept letting me know they were there if I needed anything. Housekeeping was also polite and friendly.
The staff is amazing!! Dr. Ibarra has the best bed side manner and the rest of the staff from registration to Radiology and nursing was just wonderful & very kind, and accommodating. The facility is beautiful, we will definitely be going there the next we need urgent care.
Couldn’t have asked for a better all around experience. My wife and I went in with the expectation of being there for hours, and that was certainly not the case. They got me signed in quickly, and got me back to my room quickly. The staff …
Both nurses and Dr.Mendoza were amazing!!! they all go out of their way to make you feel good.
The receptionist was very nice. I only waited about 10 minutes to be seen and when they took me back to the room all the staff were quick, kind, and efficient. I was in and out in about an hour. The Dr. (Can’t remember his name) was very …
Our visit was great. Timely and professional. Staff was so sweet to my little boy.
The nurses and receptionist were great
Very easy and fast process, very helpful
Love this place!!
The Tech Michelle is very knowledgeable and hardworking. Dr. Lopez is very intelligent. He made me very comfortable with my treatment. Fast service! Respectful staff! The only place I want to go for emergency care!
This location was spotless. We were attended very quickly. The staff was very professional, prompt and friendly. The doctor was very attentive and gave a very thorough explanation to help our situation. The nurse was also very friendly, understanding, patient and helpful. I would definitely use this location again.
As always, Sun City Emergency Room East saw my son within 20 minutes of checking him in. Within less than an hour he had X-rays, medication administered and discharge papers in hand. Outstanding teamwork!
Amazing staff. I have been there several times and each time the care I receive is wonderful. They are very helpful and polite and work extremely hard to get you feeling better. I was there last night for a sudden illness that had me …
Everyone was nice! There was no wait and I felt a lot better afterwards. Great establishment considering it’s an ER room.
The staff was very caring and nice to me . Front desk, nurses and Dr.Ochoa were all very sweet and the Dr was also very knowledgeable and very informative .
Amazing service. Very caring environment and no wait time at all. This is the ER that I always turn to. You all are great!
My 3 year old son had an ear ache and took him in. The staff was great with him everyone was very friendly and kind. Service was very fast was in an out of there in about 1.5 hours.
Very pleasant experience at Sun City East. Dr. Lopez and his staff are very kind and thorough. Would recommend them to anyone who needs a reliable clinic to get evaluated.
I was helped quickly and very professionally. I went to Sun City ER with a severe lower back pain that turned out to be a pinched nerve. I was referred to a specialist and hopefully It all gets resolved soon
I received Great treatment from all staff! They are dedicated to make sick people feel confortable while receiving the appropriate meds.
I want to thank all the staff for their wonderful care! Very kind and professional! May God Bless!!
The doctors & nurses are so compassionate and understanding. I was seen very quickly. One of the doctors followed up with me the next day to make sure I was doing okay. …
Sun City East and it’s team of medical specialists provided excellent care for our 4yr old daughter and piece of mind for us. We chose to go to Sun City East instead of a full size hospital emergency room because of convenience and …
Excellent facility! From the time you walk in staff is helpful, caring & friendly. Nurses and Doctors actually make sure they take care of you and get you feeling better. Not like other places here where they just take you in and spit you out. Highly recommend.
Fast , and efficient. Very caring professional staff .
It’s mine and my husband’s go to for emergency medical care.
I was taken in right away. Dr . Mendoza was fantastic. Everyone was sweet,kind, and patient. Like most El Pasoans
I was VERY happy with the staff and doctor. My nurse Crystal me was attentive, kind and professional. NO COMPLAINTS about this place. I highly recommend.
I called to see if this emergency room was in-network. I was told “yes”. I drove over 25 min based on the “excellent” reviews on Google and the information I received over the phone. When I arrived, I was told they are not in-network but …
My wife always comes here. They are caring, put their patient first. They make sure that she always leaves in good health. ALL doctors and nurses should be like sun city emergency room. Proffesional, caring.
The staff at sun city are some of the best in El Paso, they really do care about your well-being. I have been to sun city a couple times and have always been treated with respect and felt like my health was thier top priority.
The staff here was incredibly kind, compassionate, and understanding. Additionally, they were quick, efficient, and proactive. I want the staff which assisted me today to receive the kudos and recognition they deserve. ♥️
Dr. Lopez and all the staff from front desk, all super nice and attentive. It’s such a nice place and the environment feels at peace. I will definitely keep going back when ever needed! Thank you again Dr. Lopez and staff!
The Check in process was quick, I was not finished filling out paperwork when I was called in and given my private room. Nurses and Doctor were compassionate and professional. Time in to time out, from checking, lab work and CT Scan WITH results was approx 2.5 Hours.
Always provide such a thorough exam! Never do I feel rushed or insignificant to the staff. They are very attentive, quick to provide services (meds, imaging, etc.) and always show concern for my children. Although not advertised as a …
This is the place to go to for emergencies. The doctor and his team were amazing and friendly. Made my son feel comfortable and put him at ease. The doctor was thorough and answered our questions.
Highly recommend if needed!!
Hands down best Emergency Room in El Paso. The wait was less than 10 minutes before being sent to a room. The staff was outstanding they were polite, caring, funny, attentive not once dismissed any of my concerns. They took into …
Went in sick with symptoms of the flu and confirmed by the swab test. The staff is nice. The doctor is nice too. My complaint is that I was prescribed medication based on the swab test, although the doctor did not even make an attempt to …
My doctor was a little quirky, but he provided excellent service. The nursing staff was spectacular, and the front desk woman was nice as well. They even called my back 24-48 hours later to make sure that the treatment they had provided was …