(Translated by Google) It is a very clean and very organized place. But what I liked the most was the attention, all the staff are very, very kind, thank you very much, continue like this, blessings to all the staff at Sun Radiology 🥰 …
I have 10:15 appointment. I did the paperwork online, yet I have to do the same paperwork on site. It’s been 40mims and still waiting. I informed the front desk they running late. No effort in their part to check what’s going on or if they …
Dr. Sra and Dr. Latif are absolute corrupt individuals! My practice rented a portion of my office out to them to perform brachytherapy to skin cancer patients. They did not call patients back and did not answer the patients questions. When …
You MUST ensure to tell patients the full dietary restrictions before the appointment. If there are regulations other than “no food or drink except water 6 hours prior to the PET Scan” it is imperative you say so. This directive does not …
Sun Radiology asked copay 35$. At the same time insurance summary table defines the copay as 0$. Insurance company confirmed by all – copay is max $10. But not 35$.
Appt. for x-ray. tech is sick & should not be at work. Especially in a field when you are dealing w/ cancer & poor immune patients that get sick easily which can be very dangerous. Health care professionals are to have some common sense & first do no harm!
Sat for 45 minutes waiting to be called, even though I arrived 25 minutes early. Even though I paid on sight, my insurance didn’t’ cover everything, no big deal, but I didn’t receive an invoice for about 30 days after services due to the …
I’m not going to lie, looking at these reviews I was a little scared to come here. And I have panic attacks really bad. From the time I got there til I left was amazing. I left the front staff and the gentleman Jason who performed my mri, …
Was given docs to have an ultrasound done this morning. Called Sun Radiology’s main number to get this done stst for a possible DVT. They set an appointment up for415 and said to be there at 4. Arrived on time and was advised it was running …
First time here and did not have a good experience. I waited over an hour and had to walk myself to reschedule. Not sure if I’m coming back for that rescheduled…
If I could use negative stars I would!! I needed 2 MRI’s, they forced me to pay the full amount up front or I would not receive my tests. I asked if i could pay half and see what insurance covered and they said no. I really needed my …
Will I’ll give 1 stars for it because really Late Late Late we have appointment 11:30 I enter at 12:15 where appointment in this point we never recommend it this place ever…
Doctor Mantej Sra was a total joke. I was scheduled for a biopsy this morning, and it didn’t even happen. The doctor was totally unprepared and refused to do the biopsy I was scheduled for. He wanted me to pay cash for a MRI which was …
I was given incorrect information by call center but when I arrived at this location, they QUICKLY and kindly worked with me and helped me at this time of need. Office is clean and staff is very kind.
Big mistake from the start, other web sites gave low reviews and I now agree with them. Building had faded and burnt decals on the outside but made the push to go inside anyways do to having an appointment. The waiting room was filthy, …
Have always had such ease of making appointments and reminders for appt and everyone there is friends. Just wish I could pull up my records on the website already
Long story short.
They have been caught in multiple lies. They told me they took my insurance and after I had the ultrasound they said they didn’t. They told me I updated my …
I needed an MRI and for the last 3 appointment they called me and having to rescheduled last minute. I needed the MRI for a surgery and I couldn’t be rescheduled again so I had to go to a different place, very disappointed and the staff wasn’t helpful they even said I should try a different place.
Staff is nice but paid my $400 bill in full my insurance decided to pay an extra $80 to them and been trying for over a month to get my $80 back. Thieves!
I can assume by their low rating that many others have experienced similar situations as us and they don’t care to address the issues but I’ll post our experience anyway. Horrible from day 1. They have been caught in several lies. They …
One star rating to much for this location for many reasons . One bad customer service ever we get today here . Second rude front end office employees
I hate when the hire people with no background or not polite or non professional …
This place is completely unorganized, has call recorded calls had me give out my personal information and said they tried to call me . Never received a call … they took my social security made me miss a day of work and told me the day …
Horrible service my appointment was at 3:30 I arrived at 3:00 after my appointment time pasted, I asked how much longer the old lady in the front desk told me 15 mins that I was next to be called. 15 mins pasted and 3 people were called in …
Horrible customer service and rude. I sat for 30 minutes before they took any of my info or handing me a new patient form. Then had a question about a bill, my question was dodged, the person I talked to kept interrupting and wouldn’t let …
The staff I interacted with were unpleasant. I was trying to be as friendly as possible and be proactive about paperwork but the people at the desk were not easy to deal with. I waited hours to get in even with an appointment, I would suggest simon med, these people are low quality
This place honestly doesn’t even deserve one star everyone stay away from here if you can, place is a joke, I had to have a CT Scan and X-Rays. The first time I went I was there for two hours, the scans take about 15 minutes each, about a …
I made an appointment for an X-Ray on-line to save time because I had another appointment that same afternoon. I received a confirmation email, a call and a text saying the appointment was set up. Got to the location and was told that my …
They are super slow. There is no sense of urgency. The patients wait and the technicians do things at their own pace which is SLLLLOOOWWW! They spend time talking instead of walking and getting patients in for their procedures. This …
They have always worked with me for the past 8yrs and when I miss or forget about my appointment they helped me out by getting me in and they are very professional and good getting my mris and x-rays done with out hurting me by getting the best imaging done..
The customer service was horrible. The front desk is rude and not helpful at all. The staff is rude to each other and not organized with charts. If you need any imaging done I recommend you look somewhere else.
I had an appointment for an MRI, called in about 10 to 15 minutes after. Not bad! I would recommend making an appointment and ask about any prep such as food, liquids etc before you go. I have no complaints.
The staff is so knowledgeable, kind and patient…the x-ray tech, MRI tech & front desk medical assistant went above and beyond for my son. As a mother, I am a high strung wacko. Sun Radiology is fantastic…so glad I no longer have to deal with Banner Imaging or SimonMed!
I love this place! They are friendly and professional and run fairly close to your appointment time. Other providers may make you wait up to 2 hours after your scheduled appointment. I sing this places praises to anyone who will listen.
Getting a mammogram is never what most people would call a “fun experience”, but my technician was friendly and upbeat and her pleasant conversation helped put me at ease so that I hardly even knew my “upper lady parts” were being squeezed …
If it’s POSSIBLE to give negative stars, I would! This place is absolutely HORRIBLE! If you can, find another facility! This is based on several visits. I called at 8:30am to get a CT scan. they made an appointment for that morning… …
I loved the details given when making my appt. Then, the follow up was excellent. The day of my appt I was running a little late and they called me to see if I needed directions or anything. The tech that did my testing kept me informed and comfortable the entire 3 hours of testing. It was a great experience
Aside from the sweet woman who does the mammograms everything about this place is Terrible. Took them over a month to even send my images over to the doctor then when I tried to have said images sent to another facility they didn’t answer …
My appointment was very good. I didn’t have hardly any wait time at all and the nurse that did my test was very nice.
I was in and out in no time. The people at the front desk was very mice also.
The front staff was nice but they took a walk in before me when I had an appointment cause she complained. The X-ray tech was horrible. Very very nasty. She yelled at me and bit my head off several times for no reason. I know she has been …
While the procedure was okay, I was very alarmed by their safety protocols in the context of the pandemic. For one, their main entrance is under construction, so everyone enters through the staff entrance. At no point did they screen people …
Had a CT scan done here. Wait time was reasonable. Al and Greg running the CT scanner were both awesome. They were both super friendly and funny too. You can tell they definitely care about their customers. Will definitely be using this location for all my diagnostic and imaging needs in the future.
I am very unsatisfied with the service my family has received at this facility. The front desk is disorganized, poor communication and doesn’t give instructions when getting a MRI. I would encourage anyone needing radiology services to go somewhere else.
First time at this location. The lady behind the desk I could tell just did not want to be there. She never would look at me and whenever she spoke she mumbled so bad that I had to ask her to repeat herself constantly. Hands me some forms …
I went to the location on 59th Ave & the staff there was awesome! They were able to sort out a discrepency failure on my end for me on the same day as my appointment and get everything squarred away very promptly!
Overpriced, 0 customer service, 0 professionalism but 100 on excuses and reasons to not have your results in the established timelines. Was told 24 – 48 hours….3 days later, systems are down but the results will be sent in 24 hours….. …
If there is a rating below 1, that will be my rating. My dad’s STAT MRI order were rescheduled 3x- one of their many reasons is that the tech is out sick. And when we came back the last time at the scheduled day and time, the tech was not …
I give it a 4 we were greeted right away, took other people after we signed like 10-20 after we signed in. But I know everyone is there for a different reason. We got called 10 min after our spot time. CT scan was 10-15. Over was a decent experience not the best
Horrible service from front desk ladies. Appointments are useless. People walk in and get seen before anyone with appointment. Waited a while work day for a CT scan. Will not be coming back.
Unprofessional, illegal practices, front office staff were rude, had to wait an hour minutes for my appointment that was scheduled in advance.
The techs, however, were great.
held up my surgery because they cant read tests in a timely manner. Never go there if you need rapid results. they take as many patients as possible just for the $
Not sure why they are getting bad reviews. I personally had an amazing experience!! Ginger was great and I had a PET, CT, and Bone Scan and every staff member from the Front desk, to the Techs. Every single call and experience was top notch. I appreciate you!
If we could give a zero we absolutely would! We were sent here through Dr. Daulat for a CT scan. First it took two days to get approval through workers comp and once the doctor got the approval the orders were sent to Sun Radiology, this …
(Translated by Google) It has all the facilities
(Original)
Tiene todas las facilidades
(Translated by Google) Good places and good service
(Original) …
(Translated by Google) It is a very clean and very organized place. But what I liked the most was the attention, all the staff are very, very kind, thank you very much, continue like this, blessings to all the staff at Sun Radiology 🥰 …
I have 10:15 appointment. I did the paperwork online, yet I have to do the same paperwork on site. It’s been 40mims and still waiting. I informed the front desk they running late. No effort in their part to check what’s going on or if they …
Very friendly staff.
All positive on all aspects of visit.
Fast open on Saturday efficient
Nothing out of ordinary. Everything went smooth.
In and out very fast MRI.
very nice staff, they got me in on the same day!!! Thank you Thank you
The people is always nice and friendly
Great service! Helpful, quick, efficient.
Hate MRI machine but they got me through it ! Thank you !
Bad customer service ! 1:30 wait than machine broke down
I will going in on March 7, 2019. I will know more then.
Dr. Sra and Dr. Latif are absolute corrupt individuals! My practice rented a portion of my office out to them to perform brachytherapy to skin cancer patients. They did not call patients back and did not answer the patients questions. When …
My technician was amazing and made me feel very comfortable.
You MUST ensure to tell patients the full dietary restrictions before the appointment. If there are regulations other than “no food or drink except water 6 hours prior to the PET Scan” it is imperative you say so. This directive does not …
Terrible place, they lie to you. I would never come to this place again..
Sun Radiology asked copay 35$. At the same time insurance summary table defines the copay as 0$. Insurance company confirmed by all – copay is max $10. But not 35$.
Friendly, efficient and quick. Will be back for future diagnostics when needed. Highly recommend.
Wish I would of read these reviews prior to scheduling at this place. Waste of time. Rude people all around.
Messed up my time and had to sit for 3 hours. Worst place!! Frustrating!!!!
Appt. for x-ray. tech is sick & should not be at work. Especially in a field when you are dealing w/ cancer & poor immune patients that get sick easily which can be very dangerous. Health care professionals are to have some common sense & first do no harm!
Sat for 45 minutes waiting to be called, even though I arrived 25 minutes early. Even though I paid on sight, my insurance didn’t’ cover everything, no big deal, but I didn’t receive an invoice for about 30 days after services due to the …
I’m not going to lie, looking at these reviews I was a little scared to come here. And I have panic attacks really bad. From the time I got there til I left was amazing. I left the front staff and the gentleman Jason who performed my mri, …
Very Friendly happy smiling employees. Very Perferesinal and helpful. Thank you very much for your help
Was given docs to have an ultrasound done this morning. Called Sun Radiology’s main number to get this done stst for a possible DVT. They set an appointment up for415 and said to be there at 4. Arrived on time and was advised it was running …
We traveled over an hour here, our local place had their machine break down.
After an hour wait, guess what?
There machine breaks down. …
First time here and did not have a good experience. I waited over an hour and had to walk myself to reschedule. Not sure if I’m coming back for that rescheduled…
If I could use negative stars I would!! I needed 2 MRI’s, they forced me to pay the full amount up front or I would not receive my tests. I asked if i could pay half and see what insurance covered and they said no. I really needed my …
Will I’ll give 1 stars for it because really Late Late Late we have appointment 11:30 I enter at 12:15 where appointment in this point we never recommend it this place ever…
Worst place ever I would give them no stars at all. Can never answer the phone.
Doctor Mantej Sra was a total joke. I was scheduled for a biopsy this morning, and it didn’t even happen. The doctor was totally unprepared and refused to do the biopsy I was scheduled for. He wanted me to pay cash for a MRI which was …
Told me 2-3 days and my results would be sent to my doctor…I’m still waiting after 2 weeks and many promises that they have sent it over. Nightmare!
Waited over an hr for a mri while they just walked around. Longest I’ve ever had to wait for an mri. Doesn’t make any sense how long it took smh
I was given incorrect information by call center but when I arrived at this location, they QUICKLY and kindly worked with me and helped me at this time of need. Office is clean and staff is very kind.
Thanks for making it better service.
Big mistake from the start, other web sites gave low reviews and I now agree with them. Building had faded and burnt decals on the outside but made the push to go inside anyways do to having an appointment. The waiting room was filthy, …
This place has canceled on my two days in a row with less than 2 hours of notice. Very unprofessional.
I called to see if I could get a MRI. She was polite and explained I needed a Dr order for one and that a urgent Care could work to get an order.
Have always had such ease of making appointments and reminders for appt and everyone there is friends. Just wish I could pull up my records on the website already
Staff has Horrible people skills. Make an appointment, because if your a walk-in? You will be run around.
Honestly ived had some inconvenients in this location with my appointments but they do treat u well .
Beware when paying using credit card. A 5% fee is added.
Long story short.
They have been caught in multiple lies. They told me they took my insurance and after I had the ultrasound they said they didn’t. They told me I updated my …
I don’t get where these folks gave bad reviews they must have been paid off anyways excellent service I was in and out in a jiffy
I needed an MRI and for the last 3 appointment they called me and having to rescheduled last minute. I needed the MRI for a surgery and I couldn’t be rescheduled again so I had to go to a different place, very disappointed and the staff wasn’t helpful they even said I should try a different place.
Staff is nice but paid my $400 bill in full my insurance decided to pay an extra $80 to them and been trying for over a month to get my $80 back. Thieves!
I can assume by their low rating that many others have experienced similar situations as us and they don’t care to address the issues but I’ll post our experience anyway. Horrible from day 1. They have been caught in several lies. They …
One star rating to much for this location for many reasons . One bad customer service ever we get today here . Second rude front end office employees
I hate when the hire people with no background or not polite or non professional …
This place is completely unorganized, has call recorded calls had me give out my personal information and said they tried to call me . Never received a call … they took my social security made me miss a day of work and told me the day …
Horrible service my appointment was at 3:30 I arrived at 3:00 after my appointment time pasted, I asked how much longer the old lady in the front desk told me 15 mins that I was next to be called. 15 mins pasted and 3 people were called in …
Horrible customer service and rude. I sat for 30 minutes before they took any of my info or handing me a new patient form. Then had a question about a bill, my question was dodged, the person I talked to kept interrupting and wouldn’t let …
The staff I interacted with were unpleasant. I was trying to be as friendly as possible and be proactive about paperwork but the people at the desk were not easy to deal with. I waited hours to get in even with an appointment, I would suggest simon med, these people are low quality
This place honestly doesn’t even deserve one star everyone stay away from here if you can, place is a joke, I had to have a CT Scan and X-Rays. The first time I went I was there for two hours, the scans take about 15 minutes each, about a …
Love this location they care about the patients and make you feel comfortable. Very professional. I only come to this location they are the best!
I made an appointment for an X-Ray on-line to save time because I had another appointment that same afternoon. I received a confirmation email, a call and a text saying the appointment was set up. Got to the location and was told that my …
They are super slow. There is no sense of urgency. The patients wait and the technicians do things at their own pace which is SLLLLOOOWWW! They spend time talking instead of walking and getting patients in for their procedures. This …
They have always worked with me for the past 8yrs and when I miss or forget about my appointment they helped me out by getting me in and they are very professional and good getting my mris and x-rays done with out hurting me by getting the best imaging done..
The customer service was horrible. The front desk is rude and not helpful at all. The staff is rude to each other and not organized with charts. If you need any imaging done I recommend you look somewhere else.
I had an appointment for an MRI, called in about 10 to 15 minutes after. Not bad! I would recommend making an appointment and ask about any prep such as food, liquids etc before you go. I have no complaints.
The staff is so knowledgeable, kind and patient…the x-ray tech, MRI tech & front desk medical assistant went above and beyond for my son. As a mother, I am a high strung wacko. Sun Radiology is fantastic…so glad I no longer have to deal with Banner Imaging or SimonMed!
I love this place! They are friendly and professional and run fairly close to your appointment time. Other providers may make you wait up to 2 hours after your scheduled appointment. I sing this places praises to anyone who will listen.
Getting a mammogram is never what most people would call a “fun experience”, but my technician was friendly and upbeat and her pleasant conversation helped put me at ease so that I hardly even knew my “upper lady parts” were being squeezed …
If it’s POSSIBLE to give negative stars, I would! This place is absolutely HORRIBLE! If you can, find another facility! This is based on several visits. I called at 8:30am to get a CT scan. they made an appointment for that morning… …
I loved the details given when making my appt. Then, the follow up was excellent. The day of my appt I was running a little late and they called me to see if I needed directions or anything. The tech that did my testing kept me informed and comfortable the entire 3 hours of testing. It was a great experience
Had 1015 am appointment was told to fast for 12 hrs its 12 am still haven’t seen anyone.
Aside from the sweet woman who does the mammograms everything about this place is Terrible. Took them over a month to even send my images over to the doctor then when I tried to have said images sent to another facility they didn’t answer …
My appointment was very good. I didn’t have hardly any wait time at all and the nurse that did my test was very nice.
I was in and out in no time. The people at the front desk was very mice also.
The front staff was nice but they took a walk in before me when I had an appointment cause she complained. The X-ray tech was horrible. Very very nasty. She yelled at me and bit my head off several times for no reason. I know she has been …
While the procedure was okay, I was very alarmed by their safety protocols in the context of the pandemic. For one, their main entrance is under construction, so everyone enters through the staff entrance. At no point did they screen people …
Very clean I felt safe I was in and out in no time.
Had a CT scan done here. Wait time was reasonable. Al and Greg running the CT scanner were both awesome. They were both super friendly and funny too. You can tell they definitely care about their customers. Will definitely be using this location for all my diagnostic and imaging needs in the future.
Super friendly, quick and accommodating. Scheduling was a breeze and so was rescheduling. Love the staff. Nice people
I am very unsatisfied with the service my family has received at this facility. The front desk is disorganized, poor communication and doesn’t give instructions when getting a MRI. I would encourage anyone needing radiology services to go somewhere else.
First time at this location. The lady behind the desk I could tell just did not want to be there. She never would look at me and whenever she spoke she mumbled so bad that I had to ask her to repeat herself constantly. Hands me some forms …
I went to the location on 59th Ave & the staff there was awesome! They were able to sort out a discrepency failure on my end for me on the same day as my appointment and get everything squarred away very promptly!
Overpriced, 0 customer service, 0 professionalism but 100 on excuses and reasons to not have your results in the established timelines. Was told 24 – 48 hours….3 days later, systems are down but the results will be sent in 24 hours….. …
If there is a rating below 1, that will be my rating. My dad’s STAT MRI order were rescheduled 3x- one of their many reasons is that the tech is out sick. And when we came back the last time at the scheduled day and time, the tech was not …
I give it a 4 we were greeted right away, took other people after we signed like 10-20 after we signed in. But I know everyone is there for a different reason. We got called 10 min after our spot time. CT scan was 10-15. Over was a decent experience not the best
Horrible service from front desk ladies. Appointments are useless. People walk in and get seen before anyone with appointment. Waited a while work day for a CT scan. Will not be coming back.
Unprofessional, illegal practices, front office staff were rude, had to wait an hour minutes for my appointment that was scheduled in advance.
The techs, however, were great.
Great service! Waited few minutes before being called and mammogram was done in a professional manner no pain. I am so thankful.
held up my surgery because they cant read tests in a timely manner. Never go there if you need rapid results. they take as many patients as possible just for the $
Not sure why they are getting bad reviews. I personally had an amazing experience!! Ginger was great and I had a PET, CT, and Bone Scan and every staff member from the Front desk, to the Techs. Every single call and experience was top notch. I appreciate you!
I was diagnosed with cancer. I had it! I was sent here to for a second diagnosis MRI. They didn’t find anything…
I had a mastectomy….. …
If we could give a zero we absolutely would! We were sent here through Dr. Daulat for a CT scan. First it took two days to get approval through workers comp and once the doctor got the approval the orders were sent to Sun Radiology, this …