Prices to high and bad service, the only good thing on this company are the two girls from front office. Beside them they’re trash with there prices, fees, dates. ☹️
I have been dealing with this company for more than 7 years. They have never been anything but helpful and if anything happens they are more than willing to help you resolve it. They are way better than their counter part in Reno.
Worst water company ever they charge a reconect fee if you pay your bill and its not disconnected. Kind of against the law to charge a fees for something when its not disconnected we will be contacting an attorney
I hate Sun Valley General Improvement District, I wish with all my heart we could have more choices. I can be gone for a week or two and my water consumption is the same WTH!!! They only give you 2 week before shut off and their reconnect …
I’d give 0 stars if I could, this is the 3rd time my water has been shut off without me recieving notice ahead of time. I’m at work and my disabled father got stranded in the shower covered in soap. Called and explained the situation and …
Horrible customer service I’ve gone in and set up auto pay several times yet never happens then no bill sent out just past due pay now extra charge that doesn’t match the last pay by date on bill shisty scamers every month
Funny how only the month of may does my water bill go over the 3630 consumption line each year. This billing ending may 16 I was in the Renown hospital for more then half that month my husband works 5 days a week at 14 hours a day! Are you …
I can tell you that you do not know the worst customer service both in person and by phone. The price of reconnection is supposed to be charged in the next bill, but the day you pay, they charge you more than the amount due, and, in the …
Agreed WORST WATER COMPANY!!!!!!!!
Worst water company I ever dealed with
Always have taken great care of us for years!
Worst utility company I’ve ever dealt with!!!
Trying to make me pay the last persons bill before they will let me open an account
Worst Company ever the fee of the credit card for you to pay your bill is ridiculous.
Had never had an issue with this dependable water company.
Nice people in the office, easy to work with.very helpful over the phone. Website a little challenging but like all other sites its quick.
The American flag out front is dirty and raggedy. It needs to be replaced imediately. What a disgrace.
Prices to high and bad service, the only good thing on this company are the two girls from front office. Beside them they’re trash with there prices, fees, dates. ☹️
I have been dealing with this company for more than 7 years. They have never been anything but helpful and if anything happens they are more than willing to help you resolve it. They are way better than their counter part in Reno.
Worst water company ever they charge a reconect fee if you pay your bill and its not disconnected. Kind of against the law to charge a fees for something when its not disconnected we will be contacting an attorney
I hate Sun Valley General Improvement District, I wish with all my heart we could have more choices. I can be gone for a week or two and my water consumption is the same WTH!!! They only give you 2 week before shut off and their reconnect …
I’d give 0 stars if I could, this is the 3rd time my water has been shut off without me recieving notice ahead of time. I’m at work and my disabled father got stranded in the shower covered in soap. Called and explained the situation and …
Horrible customer service I’ve gone in and set up auto pay several times yet never happens then no bill sent out just past due pay now extra charge that doesn’t match the last pay by date on bill shisty scamers every month
Funny how only the month of may does my water bill go over the 3630 consumption line each year. This billing ending may 16 I was in the Renown hospital for more then half that month my husband works 5 days a week at 14 hours a day! Are you …
Never had an issue with them. Great customer service. A lot easier dealing with SVGID than with any others I have dealt with over the years.
I can tell you that you do not know the worst customer service both in person and by phone. The price of reconnection is supposed to be charged in the next bill, but the day you pay, they charge you more than the amount due, and, in the …