Suncoast Community Health Centers

Brandon Community Health Center - Suncoast Community Health Centers

A facility used by pharmacists for the compounding and dispensing of medicinal preparations and other associated professional and administrative … See more

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Suncoast Community Health Centers Contact Details

  • 313 S Lakewood Dr, Brandon, FL 33511
  • 813-653-6100
  • Friday 7:30AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 7:30AM to 5PM
    Tuesday 7:30AM to 5PM
    Wednesday 7:30AM to 5PM
    Thursday 7:30AM to 5PM
  • http://suncoast-chc.org/
  • Facebook, Linkedin

Suncoast Community Health Centers Reviews ( 230 )

  1. (Translated by Google) I would like more customer service staff, I have a baby with paralysis and every time I need a referral or a prescription for a specialist I have to get to the clinic because when I manage to communicate I wait for …

  2. (Translated by Google) They take a long time to attend to one, but if he arrives 10 minutes later, there are if they get delicate and can no longer attend him, when one waits up to two hours to be attended😡 …

  3. (Translated by Google) The attention of all the staff is excellent. They treat children in a way that makes them feel super comfortable and safe about the procedure …

  4. (Translated by Google) In matters of time for appointments, they should check why one waits up to 50 minutes in the waiting room without counting the 10 or 15 minutes that one arrives before the appointment and if one arrives 5 or 10 …

  5. (Translated by Google) The Best place I see 100% Recommended to the entire community. The girls at the front are very professional and the Social worker is super cool. .they are not boisterous like the one in Tampa who talk loudly and look …

  6. (Translated by Google) My opinion. They never try to help my son with his teeth but if he charges the insurance…they denied me an appointment for my son he has no heart… …

  7. Let’s start with I am a top rated Google reviewer.
    I gave 2 stars only because the staff in back are nice and it’s clean but I will be switching my child, we’ve been coming here 2 yrs and now NO ONE answers the …

  8. Many specialties in one building. Adult Primary Care, pediatrics, pediatric and adult dental services, Behavioral Health care, and other services as well.

  9. I like this facility BUT they have little to no regards and respect for the patient’s time and schedule. I’m am still waiting to be seen over an hour after my scheduled appointment. No one has checked on me. I’m very disappointed.

  10. I’ve always been treated well here. Time is given for ALL my questions and concerns. My only negative is I don’t have a Primary Doctor. I have a Primary Nurse Practitioner.

  11. Called about 30 times today May 1st,2019 and not a single time has someone answered the phone. Need new receptionist that can answer a phone. Better customer service and maybe some new business development cordnators that can address that issue.

  12. Great staff, clean a beautiful space. My husband saw Dr. Joaõ Fontoura, he was very attentive and professional, plus he speaks Portuguese which is our first language.

  13. Mrs Wilson is a very good doctor. Any body that I know I ask them to go to her. She is straight forward with your health. She does not beat aroundcthe bush.

  14. Its a great facility, with pharmacy onsite. A good option for people without insurance. Doctors and staff are friendly and helpful. Ive never had a bad experience at any Suncoast loaction

  15. One star at least they answer the phone the person was real low pwrson on phone and didnt offer to explian why tbier not taking senior care on demtal ????this is why i payed taxes all my life i regret that i did so thank you but no thank you worse state ever . dont waste your time i here from those they dont serve white people .

  16. Ive been here 2.5 hours for a prescription refill that I was told would be 15 MINUTES!!! And of course they charged my debit card over 2 hours ago so I can’t even leave without having wasted $75. What a scam!

  17. Worst place to come for dentist i been here for 1 hr waiting for an appointment. Everyone that came after us has gone in already.You cant reschedule because it takes a month to get another appointment. Definitely switching my son to another dentist.

  18. I am very impressed with the cleanliness, efficiency, and friendly manner in which I experienced today. I felt comfortable being here. Thank you everyone at Brandon Community Health Center.

  19. Had to take a family member here it is a great place that has everything all-in-one for those who don’t have a lot of transportation or a lot of time or knows the area. Great customer service and awesome employees with understanding people’s situations

  20. Can’t even answer the phone to get an appointment for my 2 yr old son in the pediatric dental department. Call they’re main line and they say they can’t help to just keep calling the dental line. Worst customer service.

  21. Doesn’t deliver what is promised… Fee’s vary from staff member to staff member here. Absolute fight to accomplish what I needed done.. (Paperwork for the state) and wound up costing me over 400.00 and SEVERAL trips back and forth trying to have my paperwork filled out.

  22. 🦷👨‍⚕️OUR EXPERIENCE WAS ON POINT AT PEDIATRIC DENTAL FOR MY 11-YEAR-OLD VERY ORGANIZED, CLEAN, FAST, KNOWLEDGEABLE…SWEET STAFF & CARING…♥️I WOULD’VE GAVE IT ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐’S …

  23. I visit once a month for bloodwork. Friendly staff. Prompt attention. Appointments are best, but I arrive as a walk-in and never have to wait long, unless arriving close to lunch (12:00PM – 1:00PM).

  24. Very nice clean Dr. Office make you feel like they really care. Finally found the good docs. Thank you for your kindness with my health care. God Bless

  25. My Son had bloodwork come back that was pretty bad and it took a long time to get back in to review it. Too long in my opinion. My Dr would of had me back asap. Sorry…

  26. I’ve been trying to make my daughter an appointment all week. I spent 35 minutes on hold. They don’t answer the phone because they are short staffed. I went into the office and I still had to stand at the window. The staff didn’t even …

  27. Waiting time even with an appointment is a joke here even after waiting 6 months for an appointment for pediatric dentist. Appointment 10am
    Actually time seen 11:25am
    Ridiculous

  28. I was not looking forward to visiting this place because I thought it would be like every other clinic. I love this place! Its clean, the staff is exceptional, the wait has not been long at all. Really like Dr. Christine Exinor.

  29. People lie in your face to get you out of the way.
    The Dentistry department for kids give you excuses when they make mistakes and they treat me like i was an idiot …

  30. Drive 50 miles to get here and all they tell me is they will set me up with pain management. And another visit there. The only way they’re getting three stars is because of the pharmacy. Wonderful people there. ‘Medical staff’ isn’t worth …

  31. My husband waited for 2 hrs to get seen. And when he got seen for 10 mins they told him just to go to the hospital. And he paid $109 for all that… how dissapointing. We shouldve just go straight to the hospital then.

  32. It was a quick check in process my physician Dr. Lekia Wilson is an Outstanding Professional with a very Friendly and Energetic Demeanor. I had blood work done the same day on site. I never need to go anywhere else for all my healthcare needs!

  33. Was 20 minutes late driving 2 hours to get there, tried calling ahead 3 times As I knew I would be late due to traffic from an accident early on and after being on hold for 15 minutes each time the person who answered was a call center and …

  34. I have been coming to suncoast community for 24 year when they started in Dover but today I will be trying to find a clinic somewhere else ilove my doctor but staff ……

  35. Never had too long of a wait. Friendly staff. Amazing social worker I met Michael Von Hoek! Clean. So far everyone I’ve met here is very nice and helpful. Honestly I was surprised.

  36. Dr. Simmons in pain management gave me 2 options for my chronic pain. My primary doctor suggésted one option. When it differed from her plan. Knowing prior to the next appointment she knew I did not do well with invasive needles in the …

  37. My kids go to the dentist here. The employees are all so friendly and always happy which calms anyone’s child down. I can’t remember the dentist my child had but she was WONDERFUL. She explained everything she was doing from start to finish!!

  38. Not at all impressed with the receptionist very unprofessional and rude. I would have been a first time patient but after being hung up on and treated rudely when trying to explain to the lady why I was calling and she kept over talking me …

  39. For some reason the girls at the front desk in the pediatric dental offfice dont like their jobs because none of them do their job. I have been sitting here for 2 hours an had an appointment an they still continue to skip over an not call …

  40. The LPN Ivonne Abreau in room 221 was extremely rude to me when I was just trying to come in to get a different prescription for a UTI that wasn’t cured by the initial prescribed antibiotic. I can assure you she was the same person these …

  41. Consistently speedy, great attitudes, and intelligent check-in process. Have tested six times since I work in schools. Every time has been pleasant and I recommend it to my friends all the time!

  42. I’ve called here 3 times, and each time been on hold over 30 minutes. Every time, as soon as I’m next in the line they disconnect. It’s not me, it’s not my phone, the prompt says “you’re next in line” and then they hang up. Never been there, but obviously won’t be able to with their phone services. My last hold time was 41 minutes

  43. I have been a patient with suncoast community over 11 years. Warm and friendly staff, but they need to improve on their wait time and their hold times on the phone. Long wait time discourages me to make and show up to appointments.

  44. Not helping at all. I was there yesterday they said was full and to have comeback at afternoon so I came back 30 mins later and they said the same thing that already was full. …

  45. Not always kid friendly. But its the best place to go to get pediatric dental and optometrist in one place. Plus they have an adult doctor, as well as counselor or behavioral services. And many more useful services.

  46. I went to see the pediatric dentist because my son was in pain/ the office people had me sign all this paperwork then told me to have a seat I sat for over three hours and half waiting. I went to the desk asking why it was taking so long, …

  47. I absolutely love this clinic. They are so helpful and meet all my health care needs for me and my son. Everything I need is in one building and the staff is always helpful and polite. I’m glad I found this clinic and will be coming back time and time again.

  48. I have traveled around the world being in the military and this is the worst place that I have had to take my children. First let me say my children doctor is not bad. My issue is how this place is ran. They keep accepting new patients and …

  49. Initially loved this clinic, Dr. Fontoura gave excellent care- but calling in for an appointment was always frustrating. On average 2-3 months to schedule. The last straw- Recently I realized I missed my child’s 12 month wellness, called …

  50. Very polite staff in every department. Everyone always make me smile. They’re always helpful, caring, compassionate and understanding. They offer financial plans and council on what would be best for you whether you have insurance or not. The in house pharmacy is a blessing.

  51. This place is run by un professionals who make false promises and do not do what they say. They Waste a lot of time of people. Dr LaRosa is optometry department is one of those unprofessionals. Try to avoid this place. Every time you go there, you will wait for hours and hours.

  52. My primary care physician is at BCHC They have a very clean environment the doctors and staff do their very best to make you feel welcome and comfortable the minute you walk in the door. But one thing is for sure don’t call the office to …

  53. My wife, with our daughter and I encountered this practice at a book fair inside the South Shore library 2/1/20. They offered a “free” screening of our daughter’s mouth. We joined them in one of the conference rooms in the library and let …

  54. I came here for braces when I was 9. Before they gave me my braces, they said that my two top baby canine teeth needed to be pulled out (even though they were perfectly strait and weren’t loose at all). Before they pulled them out, they …

  55. I was a total mess when I came in yesterday. The staff and management was very considerate and understanding. The supervisor down stairs went out of her way for me many times. My Medical Assistant, Victoria, was the most personal woman I’ve …

  56. I come here alot. I take my 3children and my mother here. I’ve only ha one bad experience and it was at the entrance with Covid screening. The MA only took temp and did not ask the screening questions. When in the pediatrician’s waiting …

  57. Absolutely livid. Today my wife was contacted by the office manager for mental health, she spokd to a woman by the name of Tracy. This woman said they had availability for tomorrow and wouldn’t allow my wife to get a word in edgewise to …

  58. So I am a new patient and I need to have a pap smear and mammogram done. Well you need a new patient appointment first (2-3 weeks out) in which nothing can be done besides getting your medical history, and then you can make an appointment …

  59. Front desk in dental absolutely rude when you ask any questions. Non stop attitude from them. Dr is great and so is nurses in back ! Just front desk needs work !

  60. I was referred here by a coworker and I’m so HAPPY I came. I have a 7yr old and have been coming here for 2 years. All the staff including the Dentists are EXCELLENT. Dr. Jackson is his favorite, but we met Dr. AJ today and she is …

  61. My daughter goes to the dentist here. You set an appointment just to be sitting there for over 30 minutes to go back . They don’t answer the phone . They just hang up the incoming calls. They schedule way too many people at one time during …

  62. This place has the best pediatrics around I will always recommend Doctor Torres great professional person. I have brought my kids to her since my eldest was a baby I’ve known her and the ladies her for over 12 years . The place is so clean and the employees are so respectful and caring . Honestly almost no wait time .

  63. Staff is very rude. I’ve had to reschedule my appointment 4+ times because they keep scheduling me at the wrong time. I am a mom of littles and my oldest child is in school until 2 so I schedule my appointments AFTER 2 so that I’m able to …

  64. I really dislike this place. I have a 8:00 appt. I get there @ 7:40 ,but yet we get called back @8:30. While other ppl who have 8:30 appt gets called @ 8:00 way before me. This is just a joke. What’s the point of having an Appt?

  65. This was the very first place that I took my children were every single person was genuine and helpful. The dentist office was knowledgeable, prepared, clean, and didn’t treat my child like a profit.

  66. Worst place ever, they have you on the phone waiting for hours if is up to them, they are very rude. Let me start by the first appointment it was annoying since the start they made my daughter appt for Dover when I lived in Brandon, they …

  67. This place is a joke. They make you wait 2 months for an appointment but because my fiancé was showing covid like systoms they wouldn’t let him in. The 2 covid test they gave him cane back negative but they still refused him entry. They …

  68. Such an awesome experience! I am seriously wowed! From the check in to the nurse to the check out; my visit was amazing. So happy to have healthcare like this in my own backyard. Very clean, spacious and friendly!

  69. The pediatric dentists are amazing. We live in bradenton and drive an hr and a 1/2 because they are that good. My son has sensory processing disorder and they do an amazing job of making him comfortable. He has been to 3 other dentists but Brandon community health is the only one he doesn’t have to be sedated for. Great job guys!!

  70. Absolutely disappointed with their referral authorization process. They do not communicate clearly, and are not helpful on the phone. My mother was sent to have a CT scan that needed a blood test before the scan. Since she is a “hard pick” …

  71. We have attended our children in this clinic for 5 years, despite having medical insurance that covers everything and we can take them to any clinic. We always liked the ease of the Spanish language and the proximity to our home, but it is …

  72. I couldn’t have been happier with our whole experience. The staff made my 4 year old as comfortable as possible and were so nice. Glad we picked this office. My son had a tooth pulled yesterday and is not afraid to go back. I highly recommend.

  73. Staff is polite. Unfortunately the wait here for absolutely anything is completely dreadful. I definitely wouldn’t recommend on a busy day to schedule with them. Even with an appointment I had to wait and hour to get attended.

  74. I was scheduled to have a televisit for a hospital follow up at 9am. They did not call me until 9:20am. The second I answered the phone the person on the line went straight into asking for payment without explaining how the visit will take …

  75. So far I have been sitting here waiting for over an hour for dental appointment for my child that I made 6 months ago. They just told me it would be another 15-20 minutes. An hour and a half wait for an appointment I had to make 6 months …

  76. I would like to state that I do like this facility, and it is very affordable for those who do not have insurance. All of the nurses are very friendly and have been nothing but kind. …

  77. I went for an exam for eyeglasses. I had originally hoped to get contacts out of the way at the same time, BUT they DO NOT do contacts here. My last pair of backup emergency glasses from 15 yrs ago broke so I had no choice but to get the …

  78. Saw nurse Christine Exinor. Informed her of my symptoms and that I tested positive at home and everyone at my home is also positive. She said my test came back negative. She offered a send out test. I said no because you only have a 5 day …

  79. The best, most efficient medical services. Yes, it can take forever. Buuuutttt, this place will do anything and everything it can to help you however you may need help. They have helped us in an emergency as well as for routine visits. …

  80. Very unprofessional made an appointment on dental but when it’s time to be since they message me and cancel the appointment did not give me a reason why. Try to make an appointment to see the doctor because of my blood pressure and I am …

  81. The facility and the staff was great but the website says they accept all ages for dental and they only accept pediatric patients no adult dentistry here so it was a waste of my time

  82. New to Florida and needed RX renewals and I had no primary! Yikes! A triple threat!. They were very welcoming and in less than an hour I was done and driving to pick up my RX. Great place! Got it done! 👍🏼 …

  83. Really wish we didn’t have to were masks to come in here. Kinda stupid. And it takes forever to get your glasses to come in. They say 3 weeks but the last 2 times it’s been like 5 weeks.

  84. Ive changed my ratings here a few times but this one is personal. Having a 15 min late grace period is great, late happens especially when you have multiple kids and or traffic happens and you live 30 mins away. I for one have always been …

  85. I had a bad experience and the next appointment was so nice it made it up 3-fold of the bad one. Don’t give up if you have a bad day with them express yourself politely and in time they will set up a manageable appointment. Don’t take …

  86. Since I am a independent contractor, as we all know, we do not have insurance, if you don’t have insurance, this is the place to go. Their payment plan is based on a pay scale. Very friendly, very knowledgeable, very friendly staff members highly recommend it..

  87. The kids dental clinic is not good. I take my kids here and getting an appointment takes forever. When I called they told me I needed to wait 4 months. Then, I showed up for an appointment with my kids and they were not on time. They book …

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