We have earned a reputation with our referring physicians and patients for friendly service and clinical accuracy. Our high quality state-of-the-art technology provides the patients and physicians an extra measure of comfort and service. Our supportive staff is always there before, during and after the exam to answer your questions. You can be confident that your MRI is being interpreted by a Board Certified Radiologist.
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
| Saturday | 8AM to 4PM |
| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
511 E 23rd St, Panama City, FL 32405
Great experience.
Nice friendly staff
Worst place to for any Bad employess wait time long The worst
Not very friendly receptionist…
I agree with all the others that said the staff is RUDE, UNFRIENDLY and certainly not helpful!
NEVER AGAIN!
Great staff.
Thank you
Office staff made this an unpleasant experience. When addressing customers, don’t be rude!
Very nice everyone I dealt with was great. need to put hours of operation on website, though.
My appointment was timely and Mike was friendly, thorough and professional.
In and out. Very professional
Great staff.. very caring.fast affordable efficient…I felt very comfortable there I would recommend this place
Nice place with friendly stuff, especially male doctor . He did my MRI procedure.
Terrible place and a very rude and unprofessional office manager. Will not go again!
Staff were very rude and acted as if they didn’t want to be there, wouldn’t recommend this place at all.
Rude staff! Don’t tell u that the mri machine music is broken. Will never use this place again. Refuse to give me my medical records
The MRI technician was wonderful, also the office manager. The front desk staff are rude, unkind, impatient and unfriendly ….
Genuine care and respect shown throughout entire process. #1 choice in Bay County for diagnostic sans.
Professional, prompt & friendly. They have an open MRI and give you headphones to distract you during the scan. Excellent!
Front desk people need a class in customer service. I understand a medical office can be stressful but you should never take it out on the patients.
Horrible customer service. Won’t let you know copays. Waste of time canceled appointment. Go to Gulf Imaging very nice professional people!!
I called in and I make an appointment when I show up to my appointment this no made no sense they told me to cancel my appointment that was a lie they are not professional at all. I will never go to that place again
Excellent!
The staff is friendly and very efficient.
They even gave us an extra copy of the MRI we had done with no problems!
4 oclock visit turned into a 5 oclock. Had to cancell family night dinner after my wife cooked a mess of food .mentioned this to the staff. They could have cared less .
This is my preference of imaging center’s in the area. Always polite, and fast accurate results. Over the past 3 years I have had to have around 5 mris and several xrays. I had to go to another imaging facility for 2 of the mris and wish they could have been done at Suncoast.
Showed up half hour before my appointment with them. No one even acknowledged that I was even there for almost 20 minutes. The receptionist was very short and threw the papers at me to sign, then slams the window behind me so they can …
Excellent staff! Courteous and didn’t have to wait long at all.
Went here with a friend , front staff was very unfriendly acted like she didn’t care to assist us .. me and my friend were extremely uncomfortable I believe the workers name was Becky . Do better , will never return here again .
Have used this place several times over the years. Less expensive than other MRI facilities, they usually get you in that day or the next, very friendly staff. Very accommodating.
I don’t know what these folks complaining on here are talking about. They must be confusing this facility with some other location. The staff at Suncoast Diagnostic Imaging have always been courteous, kind, and professional. Their …
Horrible time trying to get an appointment set. 1st call to Pam to get an appointment for MRI I was told she would have to verify with insurance so Moffitt faxed them the request on 29th with document saying within days. I am a cancer …
Professional, nice, courteous, inexpensive. My ultrasound was $500 at the hospital and $95 here. Pleasant experience and no wait time at all. Waited maybe 15 mins for my appt. Now, Bay Medical sucks and is 4-5 times more expensive and you …
Called the officeTWICE this morning to let them know we were going to bring our child in, they said nothing of the sort of only one person coming in with them. We get there and they tell us only 1 parent so the parent is made to wait …
Our doctors receptionist recommended this place so I CALLED to see if I needed an APPOINTMENT I was told by a lady who answered that my mom DIDN’T need one. She did say to bring all the ID’s,insurance,etcetera so I said ok. My mom and I …
Office wouldn’t set my appointment with Doctors referral until they had Dr. notes, insurance details and had spoken to the Dr. office! after a week they finally had everything they needed and called me to set up an appointment. After lady …
Anyone needing an MRI should go elsewhere. The MRI tech is rude, abrupt, unfriendly to an incredible degree. This opinion is after two visits. She should not be allowed contact with patients, people who are often afraid and intimidated simply by their reason for the appointment. Then she makes it even worse.
Only had xrays done but everyone was friendly, knowledgeable and quick about it. Did take time to retake an xray when I moved during the process. Went at 10am, figured I was in for a wait but out of there in about 20. min. Good job!
Very nice people and the place was very clean and got me in our, great service
Suncoast Diagnostic Imaging was the WORST experience I’ve ever had in my life. They refused to file my claim and threatened not to send the images to my physician’s office unless I paid for the service out of pocket . I contacted my …
Very professional friendly staff.
I’ve been to another places before and I have to say this is the best place I like. …
Front office staff is very unfriendly, no smile, how are you, not even eye contact! Horrible, will not be back.
The staff didn’t want to work with my elderly mother and getting her x-rays done. She has a hard time standing and they were against her taking her cane and letting her lean on it right before and after the pictures were taken. We had an …
In utilizing other Panama City facilities in the past, my open MRI experience was not in fact open and we’re absolute nightmare experiences. I have put off extremely important scans due to my claustrophobic nature. Suncoast offers an MRI …
Our experience with this office has been excellent, The young lady name Amber was a great help to me and my mom .I had been calling around trying to get an appointment for a MRA scan,the doctor office had not sent over the order to the …
I don’t know what’s going on with this place, but the woman they have answering the phones is rude and doesn’t care in the slightest about helping patients. The last time I used Suncoast my results were “lost” for 2 weeks just disappeared …
Very friendly, super helpful front desk staff. Megan & Crystal are the best!! Will definitely recommend this facility.
If I could give zero stars I would. Please people, don’t waste your time. I have insurance and this place is in my network. I have met my deductible and simply wanted to know how much my appointment would be if I made one. I was told, …
Staff nice. MRI imaging was blurry and of no use to orthopedic surgeon so has to be redone at a different location
I called for an appointment early this week. They said I didn’t need an appt. It is a walk-in facility but was told not to come in between 1 and 2 because the technician goes to lunch. I showed up at 12:45. An x-ray does not take that long. …
Make sure they have staff that can do the procedure you are requesting before going to your appointment.
I have been here a few times and have always been treated very well. The staff are friendly and courteous. The tech was professional and caring and made sure I was comfortable. They take really good care of you here and I won’t go anywhere else!
The staff here calls other office staffs “Snobby” to patients. They should probably make sure they talk quiet enough so that the patient, who was on the phone with us, couldn’t hear them. …
If I could give less than 1 star, I would. These people are as incompetent as they come. The billing department is a joke! They don’t do any billing in house so you have to call an out of state number just to talk to Caroline. I went for a …
My 3 year old needed a STAT chest xray and they got me in same day since they take walk ins. Start to finish we were only there about 30 minutes. The front desk was friendly but the best part was the xray tech Lacey who was so kind and patient with my daughter. Thank you so much
I have been here several times. This is the most kind, efficient staff I have ever dealt with. As someone who has severe back pain and joint disease, their MRI tech was incredibly gentle with me. I have had many MRIs due to chronic disc …
Terrible service. I was scheduled for imaging and due to only 1 of 3 getting authorization, they cancelled my appointment. Apparently an employee scheduled me and shouldn’t have. I am now no longer able to get the imaging done due to them …
Arrived ahead of time for my appointment with my husband. He completed his two procedures and I was still waiting for my X-ray. I even asked at the counter if mine had been misplaced or forgot. I was told I would be next and just that they …
My son needed to have an ultrasound
and Suncoast was the only place that was able to get him in within the week. So grateful they were able to get him in the next day. Once we arrived for our …