The reception staff are not welcoming. Not a very comfortable vibe especially when you already aren’t feeling well. The doctor and nurse were extremely helpful during the visit. Phone calls and messages were not returned to follow up. The location is clean and kept tidy.
Called a night before just to make sure . Still wasn’t helpful. Extremely long wait on top of rude customer service. I wouldn’t recommend coming to this place . Don’t know how this place has 4 stars
Waited an hour only one in waiting area then 4 people walk in at different times and are all greeted and called back first
Came at 2pm when werent busy for this reason
Everytime i have had to take my kids or myself nothing less than excellence from the staff. I was in and out within 1 hr from check in as a walk in to checkout.
The hours are posted until 9 PM. My son got a chin laceration. We got there at 8:49 and they turned us away, saying we had to be there by 8:45 in order to be seen. Not good customer service. We will avoid using them for any future needs if at all possible.
Is your primary Doctor to busy to call you back!?Then give Suncoast urgent care your business .Very curtious professional staff .From office /receptionist to caring Doctors highly recommend ….have used on many occasions ….
The whole team here were the kindest and most accommodating people. It’s tough enough not feeling well – but going somewhere that treats you like they care can make all the difference in the world!
My 5 year old had a swallowing mouth.Doctor could not diagnose my child but we still have to pay for poor service,waited more than an hour and we were the only one with a child.They wanted us to pay before they done anything and were not …
They saved my life I went in for a cough on Halloween because it had been going on for a while the doctor suggested blood work just to be sure turn out I needed and blood transfusion and my kidneys were in failure. They told me go to the hospital asap if I had no listened to there advice I would not be here. Thank you for everything.
Shopped around before I chose to go to SCUC. Great experience. Friendly, knowledgeable staff, Dr. Duic was excellent in explaining things to me. I waited maybe 10 minutes. …
Arrived at 8:45 and were advised the Doctor wasn’t seeing any more patients tonight. You may want to rethink your practices, or continue to watch your ratings go down.
Called and asked advice about medical attention and if should go there or the ER. The lady at the office was short with me and seemed annoyed I was wasting her time, instead of just doing her job. Not only was she short with me, she also …
Inefficient front office staff. Was 2nd person in office after they opened and waited over an hour. Folks were being seen ahead of me. Finally demanded to know what was going on…was told they didn’t know. At which point I walked out. Disappointing experience.
Completely incompetent staff. I’ve scheduled TWO appointments, and both times, they said it wasn’t scheduled. Drive somewhere else if you want service.
The staff was very professional. I got right in without a wait, and they took my insurance. The cost was very affordable. I would definitely recommend them. They were great!
Horrible service, rude staff. Had ant bites difficulty breathing & they refused service?! Sent me 20 minutes away! Good thing made it or might be called Mike’s urgent care. At least now can go to Trinity hospital or anywhere else!
Very courteous and professional staff. Most definitely will be my place to go as needed.
Treated very well with compassion and kindness by Sandy and Angel.
Thank you so much Suncoast!!
Unless you have the flu I wouldn’t not stop here. I have zero symptoms of the flu every symptom of an earache and even after explaining to the doctor she will diagnosed the flu. Then she sent my prescription to a pharmacy that was closed.
Everyone here is awesome. They are always kind and very helpful. Even when we came in super close to closing they still took us and gave us great care. They are inexpensive, quick, and provide great care.
All staff members were kind and courteous. The provider gave a detailed exam, was very professional and knowledgeable. I would highly recommend this medical facility.
It’s the worst place I had been all my life, I went for drug test and I was waiting over 2 hours and nurses playing with their phone and talk with each other’s and they don’t assist patients
I went in to have my ear checked and was told the exam could be $35, $55 or $85 depending on the doctor. Wait, an exam is an exam right? Why would one cost more then another. She said if they order bloodwork or anything the exam level goes …
Took my wife in for care. They gave her a shot and send her home with an RX for more meds. The meds didn’t work. When I tried to call them back, they never answered the phone for over 15 minutes straight and no one would answer the phone.
I went in for a urine drug screen and had to wait an hour and a half. The receptionist told me it was a first come first serve, which was a lie. I watched two people come in after me and were seen before me. My suggestion to you is not to come here. I would give them no stars, but this site forces me to give them one.
I walked into this facility a couple of hours before they were going to close on a Sunday. I was treated with kindness, concern, and care from the first person I saw until I left. I highly recommend them and will go back if I need other care.
This is for the office at Trinity. Very rude people at the front desk. When walked in the women behind the counter ask what we were doing in the building. I said this is a walkin clinic. She said if you have covid we cant treat you. No how can we help you. Very unprofessional. I would not recommend this place to anyone.
Going in there because my wife was in tremendous pain. We were there about 10 minutes to close. The lady was very rude and condescending. Made every attempt to get us to leave instead of being human and attempting to care for someone that …
I came to the center with deep nagging cough and was diagnosed with bronchitis. I also received a chest x-Ray on site. My wait was brief, the staff was amazingly friendly, and the doctor was great. I highly recommend!
Do NOT go here for anything especially COVID-19 testing. They are very unprofessional and give you the run arounds. No phone etiquette and horrible customer service skills. I got tested somewhere else and the results came back literally …
Waiting 45 mins for a drug screen. When I walked in, no one else was in back getting care and no one was waiting. Guy walked in after me for a skin rash, he went back within 5 mins. This is not a professional environment. I hear staff in back laughing and joking around instead of taking care of business.
Feeling punky on Saturday with bad cough. Regular primary care options not available so went here. Handled promptly, courteously and with treatment I expected as I knew what my problem was. (Bronchitis). In and out, easy, peasy, nice’n …
The staff is good and caring but they charged me double for my visit because I went from a level 3 to a level 4 because of a shot.
So I guess that is patient beware. Now I can’t afford the medication that they subscribed because they charged me double for the visit.
Worst clinic ever , these people don’t care about patients here all they care about is leaving early. Worst customer service ever. Don’t come here go somewhere else. Having health insurance they rather charge, stay away from this place
Excellent customer service from all of the staff! Love that they have an xray machine onsite as well, which was essential to properly diagnose my daughter’s fracture. And our wait time was not long, too, being less than 30 mins. Thank you.
My daughter had sore throat, doctor didn’t even do a strep test, prescribed antibiotic for $250, which made my 5yo daughter worse and led to diarrhea. Our physician was in shock when saw that medication. The worse experience ever
They took us back quickly. The doctor as well as the other staff were professional and courteous from start to finish. The office is clean and well taken care of. We will definitely return.
Just had a fantastic experience here. I’ll just say that I highly recommend Dr. Folkman. I expected to be treated like a number at a walk-in clinic and instead received excellent and informative care that not only exceeded my …
Came here because I was worried that I’d come down with e.Coli or food poisoning, but they dismissed my concerns. They treated me like I had Covid, tested me for it (despite initial refusal) and sent me on my way. As suspected, I’ve waited …
Waited over a hour and a half for a 30 second visit just to have me sign a form in front of the on call doctor. Was told 45 minutes. Would have come back at a later time!!
If your in weight loss and you come in for your appointment, be ready to be put on the last list because there an urgent care first and weight loss people have to wait past there appointment time..I spoke to the manager and that’s what she …
We had to take my 2 yr old son here for x – rays of his foot. The staff and the physician’s assistant on duty were great. I’ve had many experiences with health care professionals and most have been sub par so it’s a breath of fresh air dealing with this urgent care.
I went there for stitches in my finger it was painless and quick. A follow up with a different dr said whoever did the stitches did a great job. I hope I never have the need to go here again but if I do I wouldn’t hesitate.
This is wife Elena. Went to the clinic yesterday for a severe sore throat. Was seen with in 15 mins.Took a throat culture. Waited 5mins for results. Did everything my family Dr would do. They faxed my prescriptions to the pharmacy Everyone …
I have gone here twice. I went on a Saturday the day after a car accident and they refused to see me because my accident happened after the insurance company closed for the day. I didn’t have the medical adjusters name or number and they …
I had such a great experience from start to finish! They were extremely busy and still had me in and out. My PCP couldn’t get me in for a week, I was really sick and couldn’t wait. They were so welcoming and told me it was going to be about …
Excelent staff and Drs. Compassionate, empathetic , professional and educated! I owe my life to these people! It was a blessing to be able to go to a clinic and be seen and treated in less than a half hr from min I walked in the door! The …
Women checking people in was so rude and obnoxious and treated sick people horribly. Her name was Sandy. Clearly no one wants to be here and people need a service that this place provides. So if you don’t want to perform the service close …
Was greeted warmly by all and in a timely manner. General assessment done proficiently and the Doctor was thorough did a thorough examination and explained what his findings were. He then reviewed the medications he ordered and the order was sent promptly to the Pharmacy for pickup.
They do not even deserved 1 star! Please think twice before go to this urgent care, they are very unprofessional and they run this place as a business and not as people worried about the patient’s health… I went to urgent care because a …
Not a long wait. Staff is very friendly. My four year old is terrified of dr offices and the nurse and dr were very understanding and helpful and talked him through everything they did. This is probably our fourth visit here and we’ve never had an issue. I highly recommend this place.
I brought my husband to this location around 6pm on12/2 for stitches on his leg. We only waited about 20 minutes. Everyone was courteous and professional. Office was clean and inviting.
Came in on a Saturday morning. Faye at the front desk was very unprofessional and rude from the time we walked in the door. She complained about her job as well as other employees the entire time. At first I thought maybe she was just …
Been here twice on a very simple urine sample for employment. Twice I’ve waited well over an hour and sat and watched how others who checked in after me were serviced first. Lab corp and even Quest is 100% times better. I hate this place.
Great experience! As a healthcare worker I am always observing processes. The staff were competent, efficient, and courteous. The physician was personable, professional, and efficient as well. I would highly recommend this urgent care. Thank you!
I went back to Suncoast Urgent Care yesterday due to a lot of pain on my left foot.
I could hardly walk and no one on their staff offered any assistance. The …
We went to get COVID test and on Saturday and asked them how long it will take to get the test back, and they said 2-3 days. We didn’t get the test until now and when I called, they said to be patient because the test just left the office …
Patient care staff was outstanding! The check-in process did not make me feel very good though…..of all the papers needing filled out – all regarded legalese or money. There was not one about the reason I was visiting or a health questionnaire. The doctor and the patient care staff is the reason I gave this place a 4-star.
On 2-9-21 I went to the Suncoast Urgent Care because I was in excruciating pain. After being seen I was diagnosed with sciatica and given prescriptions for the pain. I explained that I had sciatica pain years ago and even went to therapy …
What a wonderful experience! Everyone was professional, caring, informative and praise heavens did not do a slew of unnecessary testing like and er visit would do. Cost of visit was absolutely reasonable!! I was in and out in less than a …
Daughter was sick late on a Holiday Saturday. The staff got us in quick and were friendly. Ended up she couldn’t swallow the pills so they had no problem calling in another prescription. They really saved me!
Great customer service. I walked in not fully sure what services I need for health accessment for an upcoming job and the staff were prompt with various questions to better help me choose the right option. The whole experience was stress free and enjoyable. Suncoast Urgent Care will be my place to go for my medical needs.
Twice I come to this urgent care and never had any issues, today my experience was terrible. Front desk I guess don’t know what they are doing there, my omission was that I didn’t ask the name of front desk representative ( she had piecing on her nose) . Never will come back here because I don’t want to waste my time.
This is the worst place to go for anything. I went there for a simple employment drug screen and I waited for 2 hours. The women at the front desk were very rude when I asked how much longer it would be. I would not recommend this place to …
It’s clean & staff is friendly, but the wait time just for a drug test is insanely long. 2+ hours and it wasn’t even really busy. This is the longest I’ve ever had to wait just to do a drug test.
Went in today for my sons broken arm. Wait was about 30 mins. I’ve used this place many times when the primary dr was closed. Staff is always very friendly! Much better option than going to the ER. They have seen my son with special needs …
doesn’t matter what you have. You wait for a LONG time, the doctor steps in for a total of 30 seconds, obviously not caring what so ever about my pain/ needs as a patient, then sends you off with what I’m assuming is an improper diagnosis. …
Wait times were moderate, but I also went first thing in the morning. Saw the doctor for five minutes only for him to confirm my self diagnosis, received no value from this place, then got hit with a $120 bill! This place is all about the …
In and out!! Very clean! Front staff was friendly. Nurse was carrying, kind, and thorough. Doc was knowledgeable, caring, personable, and professional! I could go on and on. I highly recommend this urgent care! Wished we had this very one back home!! Thank you for an EXTREMELY HELPFUL and pleasant experience!
Front office staff is friendly and helpful. The wait was short which was great. The doctor also was helpful and listened to my concerns. I have been going here for many years now and I keep returning because the staff always helps us feel better fast.
Do not recommend it. I was scheduled for a drug test, because hiring process. No time for appointment, the order just said order must be completed by 11:24 AM. I did arrive at 11:15 AM. After they hand me all the paperwork, and I forward …
DONT LET THIS HAPPEN TO YOU. CHOOSE SOMEWHERE ELSE! My son was having lower back pain. I told him to come to Trinity Urgent Care. When we got there a girl met him in the parking lot . As soon as he said back pain they would not even see …
Went on a Friday night at 8pm with closing at 9pm and was taken care of immediately and was out the door by closing. Everyone was very polite and was in room and had vitals taken. Doctor spent time listening to my situation and checked …
Very rude. When I approached the front desk I said, “Hi, I’m not feeling well and I’d like to be treated today.” Front desk woman rudely and dryly replies, “Insurance provider?” The male doctor was watching football on his laptop and was …
Suncoast urgent care is an amazing healthcare facility dedicated to their patients’ plan of care! From the doctors, to the nurse practitioners, medical and front office staff, everyone is so friendly and personable! There is never a long …
I am very pleased with the experience I had during my visit at Suncoast Urgent Care. They are quick and very organized with some “state of the art” equipment. Despite being a few people in front of me, I was in and out fairly quick so I can continue my busy day. Thank you. I highly recommend this facility.
I went to Suncoast Urgent Care on a Sunday morning because of severe cold and a fever. I had to wait a little over an our. The waiting area was pleasant and once my turn came, the evaluation process was thorough and fast. I received a discharge paper and Rx was sent electronically. Very happy with the service received.
Exceptionally friendly staff. Professional. Efficient. 5 minutes after completing minimal paperwork, I was taken back to an exam room and after a few brief minutes with the nurse, the doctor came right in. My diagnosis was appropriate for …
Not much of a sense of Urgency for this Urgent Care. I was sent to this location for a pre employment drug screen and I’ve been waiting, uncomfortably, to provide my sample for over 45 minutes. …
The wait time was not bad at all, friendly and professional staff, clean facility, and the doctor only ordered tests that were necessary and therefore saving me money as I was paying out of pocket. They got us in and out very quickly. As a nurse, I would definitely recommend this place.
I was referred to this Urgent Care by my PCP to receive a workup after experiencing some abnormal symptoms after 16 days COVID-19 quarantine no fever, which is considered past point of spread. I was interrupted midsentence just as I began …
Highly recommend.
My little girl cut her chin a few days ago and we took her to this place. They were really professional, and most of all, they were very patient with her and …
Hello all,
I am writing this review because, I have been impacted by the service that I received at the Urgent Care Clinic. Britney and Kelly were very nice and …
This is a great alternative when you can’t get into your PCP. When we arrived a few minutes before it opened, there were already three people ahead of us. Because I had a sick child, it was wonderful that they had a smaller waiting room …
Great experience……I was extremely sick with the flu and a secondary infection as well. I was in-and-out in a very reasonable time. The staff was very friendly from the front desk to the physician. Ultimately the treatment was spot on and finally got me felling better. Thank you Suncoast Urgent Care!
Had to go to Suncoast Urgent care in Trinity today 9-11-2019 and even with the lights out the staff took such good care of me. I absolutely love all the staff especially the Two ladies at the front. Thanks again to the nurses and the Dr for …
Front desk staff is dismissive, rushed. Husband was seen for a cough & wheezing >2 months. Requested X-ray. Had already tried a course of antibiotics without relief. No X-ray ordered. No testing ordered. Sent out with RX for albuterol and …
I was just at this facility and the doctor, Dr Laurie Folkman refused to even evaluate me. After the MA did her intake she did a COVID test on me and then reviewed my history with the doctor. Through the door I heard the doctor say she was …
I have been trying for 24 hours to get a Covid test and you cannot get in anywhere. So, I come to Suncoast Urgent Care and not only rude but told me to drive around and someone will come out to test me. An hour and a half later still no …
My daughter and I both needed to be seen and they were able to get us back very quickly. The whole process was quick and painless and the staff was great. They gave my daughter a great little treat at the end and she was really excited. Would definitely utilize this urgent care again.
Great experience for me at Suncoast Urgent Care today! Professional staff processed paperwork quickly. I was seen by doctor for my ear ache and diagnosed my prescription was sent to my pharmacy electronically and ready for pickup on our way home. I’m sure I will be feeling better very soon! Thank you Suncoast
Very professional, friendly staff with some of the most knowledgeable, courteous doctors around. My many experiences with them have been nothing but good. I smile at some of the other reviews about wait time. This is a WALK-IN clinic, first …
When I arrived, the waiting room was full of people. I expected a long wait, but they called me back about 10 minutes after I filled out my paperwork. The nurses and front desk staff were very nice. Dr. Duic examined me and took the time to …
The girl at the front desk with the cow print mask and flower tattoo on her forearm is extremely rude. everytime i’ve côme in here , she always has some sort of an attitude projecting off of her .10-9-21, i asked for my ID back because i …
Called at 7:55 to see if they are doing rapid covid tests for my wife who is an ER Nurse and feeling sick. The gentlemen on the phone said let me check and came back and said yes. My wife drove there and was there by 8:17. The lady at …
The worst I’ve ever seen. Between the front desk help who did nothing but eat the entire time I waited to get blood drawn, to the fact they made me wait 1.5 hours before telling me they couldn’t do it because the insurance company approved …
The staff is amazing. I felt bad walking in 10 minutes before they closed and kept apologizing but they didn’t bat an eye. The front desk workers are knowledgeable and well informed. They will let you know right off the bat what your …
3 hour wait for a pre employment drug screening. The staff decided to go on break while leaving clients in the lobby waiting. Literally 4 patients in the lobby and 3 hour wait. Please avoid this place at all cost. I made it a point to speak to my employer about moving the screening elsewhere
I took my daughter in last night. The doctor that was in was amazing. This was the second time I had dealt with him and he is very kind and explains everything. I highly recommend this Urgent care. We do not have a regular doctor because we …
Have a possible staff infection. Was treated by doctor who was kind, respectful, and explained things easily for me to understand. Nurses were kind, respectful and knowledgeable. Front desk staff was courteous and efficient. They had 3 …
The dr. and health care staff are great. BUT THEY DONT EVER ANSWER THE PHONE OR CALL BACK PHARMACIES… they tell you to leave a message but it goes no where.. my pharmacy has made several calls because there was an issue in transmission …
My name is John Mills. I was at the Duck Slough location on 12-5. I got to the office at 930,and they open at 10. They did not open the doors till 10:25. I then waited an additional 25 min,keep in mind I was the first one there. I paid …
I slipped and fell on water and injured my right ankle .This faculty was extremely professional and very prompt in giving me the care I needed . I had Xrays done and was give a splint . Joshua the nurse in charge was amazing and was very …
I’ve never in my life ever had a pre employment drug test at a urgent care. The fact that it takes over an hour to take a simple drug test is insanity!
I brought my husband in after he cut his finger on a blade in the garage. He was bleeding a lot. His finger was all wrapped up with an ice pack over it. Nobody even asked to look at it. They immediately told him it would be an hour and a …
The service here was OUTSTANDING from the first call I made to see if they were willing to see me, to getting the prescription I ended up needing. The front desk staff is friendly and went the extra mile to help; not just for me but I …
People at the front couldn’t understand how to run insurance. Equipment looked decrepit. Did not send prescription to the right pharmacy, didn’t send it at all because they didn’t think it would make it in time. Would avoid if at all possible.
Great urgent care spot in Trinity. Quick, convenient, and knowledgeable. I like how they have all of their pricing information posted. They also don’t store a hard copy of your credit card information like some other places. I definitely recommend this location.
Suncoast Urgent care in Trinity: I was treated there for a sinus infection my nurse Krystal was so nice, the staff was nice and everyone worked together, the Doctor was very nice and on time. I recommend being seen the for all you urgent medical care.
This Urgent Care facility is located in Trinity. It is a clean property with a super nice and organized staff. There is only one entrance, on the side of the building that faces the street, Duck Slough. This causes confusion to those who park within the shopping center area on the west side of the Urgent Care building.
Suncoast Urgent Care in Trinity is outstanding! From the tech, Miguel, who took my info, did some tests, to the doctor, Dr. Folkman! She was extremely patient, explained everything in language I understood. Did not rush me. And just seemed truly empathetic. I recommend this Urgent Cate to anyone that needs medical attention!
Son’s in the military and came to visit on leave. They used his military ID card for payment, no issues or copay. He was seen within a 15 minute wait for pink eye and was givin a script for eye drops. The front desk, nurses and the doc were all great.
As I write this I still can’t believe this happened . I went in there to be evaluated on 4/27. I explained to the front desk girl that my chest was heavy and it felt like I was having some trouble breathing. The office girl went back to the …
This was my experience a recent Sunday afternoon: for openers, the Front Desk staff was neither patient-friendly nor particularly courteous. Once past the Admittance door, no one – not even the attending physician – asked what meds I was …
Went in with sinus infection was given antifungal med instead of antibiotics. When the doctor asked me what they normally give me for this I told him a Z-Pak he was appalled at me getting antibiotics. Now5 days later, I cough all night long …
Checked in at 950am for a DOT/DCF physicals and it’s now 1pm. Front desk acted as if they were doing me a favor. I was forgotten in the exam room and the doctor went to lunch and didn’t complete my other paperwork. 3 hours for a physical is unacceptable. And they aren’t busy!!!! What happened to the patients rights of respect…
This is the absolute last place you should go for urgent care. Most if not all of the staff are extremely rude, especially the guy that works the front counter. It takes about 45 minutes to an hour to get to the back even when the lobby’s dead and the only thing these people are “urgent” about is making sure they get paid.
Incompetence !! I had a test, waiting 8 days for results. After two calls to get my results they tell me the lab lost my sample. Honestly . . . I just called my insurance company to make sure they don’t get a claim to pay and I will be …
Came in today and the women there are EXTREMELY immature and catty towards others. The owners should be ashamed that their staff behaves so poorly towards paying customers.. It cost nothing to just be a decent human. The Doc was great, the women in the office not so much
Took our son there 40 minutes before closing with a matter that took 15 minutes to diagnose and treat. Nurse and Doctor was incredibly rude. My son didn’t know how to take a pill, he’s 9. The nurse says, “well you’re making my life …
Website shows they’re open until 9pm. Nope they close early with no notice. Not even a sign on the door that’s says sorry we had to close early. Nothing. Just their big office hours 9am-9pm which is obviously a lie.
Went in today and had the best experience! Very kind, caring, knowledgeable staff who were able to help me and explained everything in an easy way. Dr. Henderson is a great listener. The lady who helped me get set up in the room, the xray …
The reception staff are not welcoming. Not a very comfortable vibe especially when you already aren’t feeling well. The doctor and nurse were extremely helpful during the visit. Phone calls and messages were not returned to follow up. The location is clean and kept tidy.
Horrible, unprofessional , rude ,unfriendly staff. More like money making factory then health care facility.
Good peeps
Greatest experience
The best service.
Very carefree staff
Super slow 🐌 …
Awesome quick effeicent
It is a great place to go
Great staff and doctors
Very professional and friendly staff.
Feeling much better now!
Awesome staff and super fast!!!
Everyone was very nice and helpful
Seriously, don’t even waste your time
Very professional, kind and efficient.
Nice clean facility, good service
Fast and efficient. Great staff!!
They should remove “urgent” from their name.
Good staff professional, politel and knowledgeable.
Quick in and out friendly and helpful staff.
Quick, friendly, awesome! Will always come here.
Good ofc; polite staff…in n out!
Friendly staff and seen fairly quick
The staff was very professional, efficient & friendly!
Fast and friendly staff. I asked them questions and got answers immediately. Thank you.
Always a pleasant experience professional and kind staff
Seen quickly and quick diagnosis which may have saved my life.
They are wonderful fast thorough understanding and friendly.
I didn’t go yet the way they writes I like it that’s way im going to find out
Great care, great staff, speedy service.
Very clean, respectful staff and seemingly efficient experience.
They stop seeing patients 30 minutes before closing.
Excellent care. Appreciated the kindness of the staff.
Always helpful and we have never had to wait very long.
Great staff! Free coffee and clean waiting room!
Very efficient and friendly. Great job and will go back
Great care and not a very long wait.
Very professional and the staff gave clear instruction. Wait time was a bit long.
They were quick to get me to the back and diagnose me.
The staff has always been great during out couple of visits.
Exceptional service. Smiling faces and Friendly staff. Appreciate the fast service.
Very nice people. The waiting time was quick. Thank you.
Had a great experience, very fast and thorough
Thank you all so much
Cordial staff. Attentive listening drs.
Good followup on test results
Excellent service and level of care. Would happily return if needed.
they over charge me,, they charge me twice saying it was an error after 3 moth of paid my bill.
Friendly, fast, and helpful. I would expect nothing more, and it has all been delivered fabulously
Excellent care at this urgent care. I will use this facility again when needed.
Been there several times for me and my son. Have always had a good experience.
Love this place. They’re friendly and the doctor is great.
Went in today greeted promptly and serviced in and out in no time very friendly and professional
In and out in a snap- but definitely treated efficiently. Highly recommend Suncoast UC
For 5 minutes exam, about cold, after insurance $130, the highest they can charge, total scams
Knowledgeable and excellent care. They take time to explain everything. Highly recommended
Suncoast Urgent Care are the best! Very courteous and friendly staff
Arrived at 8:30pm and was turned away. Not really an urgent care facility!
The staff and Doctor were great. They were also very efficient.
This was my first time at this facility. The staff was very efficient and courtious of my time.
Terrible. Waiting room filled with sick people and they made me wait two hours for a simple drug test.
Dr. Folkman and her staff were excellent, I will be recommending them, to everyone i know!
I was in and out in a short time, I had no issues. The staff was very nice.
Fast, friendly, treated for sinus infection, good provider, will be back
The front end girls were so amazingly nice and helpful. The whole experience was great.
I never have to wait long here. They are quick and efficient. The staff are always nice.
Thanks for taking care of me today.! Awesome 👍👍👍😁 professional and friendly!!!
You are all Shining 🌟 Stars! …
Love love love this place. Been there a dozen times and they are always caring and helpful. It’s nice to have this place so close to home!
Office staff was very pleasant and helpful. The doctor really listened to me.
Staff and md were great with my 7yr old. We were in and out within 30 mins.
Very very expensive compare to other walk in clinic, old machines, and totally rip off to pay $175 to check sinus not even 5 mins with doctor.
WONDERFUL and REASSURING experience for an out-of-state traveller worried about a medical issue. Professional and caring staff!
Called a night before just to make sure . Still wasn’t helpful. Extremely long wait on top of rude customer service. I wouldn’t recommend coming to this place . Don’t know how this place has 4 stars
Been here a few times with my daughter and for myself. We have both been treated by a caring and friendly staff.
I was in out and staff was very friendly clean office. Dr. was very knowledgeable great experience thank you !
Very friendly! 30 minutes in and out very reasonable cost and great doctor Desi!
Waited an hour only one in waiting area then 4 people walk in at different times and are all greeted and called back first
Came at 2pm when werent busy for this reason
Suncoast urgent care always has me in and out wuock, the staff and doctors are always a1
Worst customer service, extremely rude staff. Don’t even bother wasting your time going here, many other quality options nearby.
2 hour wait to get an employer drug screen , the slowest place I’ve ever been to. Stay away from this place
Great experience. Everyone was professional, caring, thorough, and genuinely concerned for my well being. I highly recommend them!
Currently on hold, going on 40 minutes. They should change the name to Suncoast “not so” Urgent care. Lol
Great service and wonderful staff! I was able to fulfill all of my medical documentation for school with them.
Terrible wait times. If you walk in to late they will turn you away. Much better walk in facility over in lutz off of Highway 54.
Everytime i have had to take my kids or myself nothing less than excellence from the staff. I was in and out within 1 hr from check in as a walk in to checkout.
very kind, professional staff! they took good care of me after sustaining a swollen finger from a nasty bee sting….I would highly recommend 😁 …
Caring staff and professional service. I have been there twice and have been treated with kindness and care. Pleased with the service. Nice facility.
The took great care of my Urgent care. They’re my go-to place, when my primary doctor is unavailable!
Horrible. Girls at front desk are unprofessional and rude. Walked out and will never go back.
Greeted promptly and with kindness. Not a long wait time. Doctor and staff were very caring.
I have tried them a couple of different times now . The doctors seemed to be fair but would not recommend based on the prices and overall service .
Front desk staff are very abrasive and snotty. Nurses and PA’s are nice, though. Would not recommend this place
Very professional staff. Not what I expected from an urgent care. Very kind, took their time, and got me in and out.
I called this urgent care to ask a question, but was put on hold several times. I waited for at least 10 minutes. Please don’t go to this urgent care.
Had a great experience at the clinic.
Everyone was very helpful. Would definitely use this clinic again!
Great facility and efficient. Front Desk crew is Remarkable, Enjoyable and Professional. You will Not be disappointed!
Wait times are RIDICULOUS and they make sure to take payment first thing so you can’t leave and go to a different urgent care
The hours are posted until 9 PM. My son got a chin laceration. We got there at 8:49 and they turned us away, saying we had to be there by 8:45 in order to be seen. Not good customer service. We will avoid using them for any future needs if at all possible.
Had to take Covid test. Some paperwork issues but otherwise good experience. Unfortunately wait times were long.
Everyone at Suncoast Urgent Care was very friendly and courteous. I had a great experience and highly recommend them.
Is your primary Doctor to busy to call you back!?Then give Suncoast urgent care your business .Very curtious professional staff .From office /receptionist to caring Doctors highly recommend ….have used on many occasions ….
Very helpful friendly front desk staff. Very thorough DR. All around great place to go and feel comfortable knowing that your needs were met
Clean, professional, friendly, competent. This is what you hope you get when you walk into an urgent care. Suncoast does not disappoint.
Long wait 2 hours and staff act like we come gat free service
The whole team here were the kindest and most accommodating people. It’s tough enough not feeling well – but going somewhere that treats you like they care can make all the difference in the world!
Great friendly staff! Staff takes time to listen too. I don’t need a doctor that often but when I do this is where I go.
I’ve been to another walk-in clinic and this one was quick and the people were very polite and efficient. Was very satisfied with the results.
My 5 year old had a swallowing mouth.Doctor could not diagnose my child but we still have to pay for poor service,waited more than an hour and we were the only one with a child.They wanted us to pay before they done anything and were not …
I work in the medical industry, I can honestly say from the staff, to the physicians, their patients are first priority! I was very impressed!
They saved my life I went in for a cough on Halloween because it had been going on for a while the doctor suggested blood work just to be sure turn out I needed and blood transfusion and my kidneys were in failure. They told me go to the hospital asap if I had no listened to there advice I would not be here. Thank you for everything.
Shopped around before I chose to go to SCUC. Great experience. Friendly, knowledgeable staff, Dr. Duic was excellent in explaining things to me. I waited maybe 10 minutes. …
Arrived at 8:45 and were advised the Doctor wasn’t seeing any more patients tonight. You may want to rethink your practices, or continue to watch your ratings go down.
Called and asked advice about medical attention and if should go there or the ER. The lady at the office was short with me and seemed annoyed I was wasting her time, instead of just doing her job. Not only was she short with me, she also …
Inefficient front office staff. Was 2nd person in office after they opened and waited over an hour. Folks were being seen ahead of me. Finally demanded to know what was going on…was told they didn’t know. At which point I walked out. Disappointing experience.
My visit was very pleasant. The Dr did not rush me and the staff was very informative
Completely incompetent staff. I’ve scheduled TWO appointments, and both times, they said it wasn’t scheduled. Drive somewhere else if you want service.
The staff was very professional. I got right in without a wait, and they took my insurance. The cost was very affordable. I would definitely recommend them. They were great!
Horrible service, rude staff. Had ant bites difficulty breathing & they refused service?! Sent me 20 minutes away! Good thing made it or might be called Mike’s urgent care. At least now can go to Trinity hospital or anywhere else!
Very courteous and professional staff. Most definitely will be my place to go as needed.
Treated very well with compassion and kindness by Sandy and Angel.
Thank you so much Suncoast!!
Very clean, caring urgent care. The wait was exactly what I was quoted over the phone. The doctor and nurse had excellent bedside manner.
Front desk reception was not friendly, no smile. Computer for drug screening was broken.
Unless you have the flu I wouldn’t not stop here. I have zero symptoms of the flu every symptom of an earache and even after explaining to the doctor she will diagnosed the flu. Then she sent my prescription to a pharmacy that was closed.
Everyone here is awesome. They are always kind and very helpful. Even when we came in super close to closing they still took us and gave us great care. They are inexpensive, quick, and provide great care.
All staff members were kind and courteous. The provider gave a detailed exam, was very professional and knowledgeable. I would highly recommend this medical facility.
It’s the worst place I had been all my life, I went for drug test and I was waiting over 2 hours and nurses playing with their phone and talk with each other’s and they don’t assist patients
I went in to have my ear checked and was told the exam could be $35, $55 or $85 depending on the doctor. Wait, an exam is an exam right? Why would one cost more then another. She said if they order bloodwork or anything the exam level goes …
Took my wife in for care. They gave her a shot and send her home with an RX for more meds. The meds didn’t work. When I tried to call them back, they never answered the phone for over 15 minutes straight and no one would answer the phone.
I went in for a urine drug screen and had to wait an hour and a half. The receptionist told me it was a first come first serve, which was a lie. I watched two people come in after me and were seen before me. My suggestion to you is not to come here. I would give them no stars, but this site forces me to give them one.
I walked into this facility a couple of hours before they were going to close on a Sunday. I was treated with kindness, concern, and care from the first person I saw until I left. I highly recommend them and will go back if I need other care.
This is for the office at Trinity. Very rude people at the front desk. When walked in the women behind the counter ask what we were doing in the building. I said this is a walkin clinic. She said if you have covid we cant treat you. No how can we help you. Very unprofessional. I would not recommend this place to anyone.
Going in there because my wife was in tremendous pain. We were there about 10 minutes to close. The lady was very rude and condescending. Made every attempt to get us to leave instead of being human and attempting to care for someone that …
I came to the center with deep nagging cough and was diagnosed with bronchitis. I also received a chest x-Ray on site. My wait was brief, the staff was amazingly friendly, and the doctor was great. I highly recommend!
Do NOT go here for anything especially COVID-19 testing. They are very unprofessional and give you the run arounds. No phone etiquette and horrible customer service skills. I got tested somewhere else and the results came back literally …
Waiting 45 mins for a drug screen. When I walked in, no one else was in back getting care and no one was waiting. Guy walked in after me for a skin rash, he went back within 5 mins. This is not a professional environment. I hear staff in back laughing and joking around instead of taking care of business.
Is a very clean an fast service an all very nice. An the nurse an doctor was very nice too an the nice lady at the desk. I’ll be back
Feeling punky on Saturday with bad cough. Regular primary care options not available so went here. Handled promptly, courteously and with treatment I expected as I knew what my problem was. (Bronchitis). In and out, easy, peasy, nice’n …
The staff is good and caring but they charged me double for my visit because I went from a level 3 to a level 4 because of a shot.
So I guess that is patient beware. Now I can’t afford the medication that they subscribed because they charged me double for the visit.
Worst clinic ever , these people don’t care about patients here all they care about is leaving early. Worst customer service ever. Don’t come here go somewhere else. Having health insurance they rather charge, stay away from this place
Excellent customer service from all of the staff! Love that they have an xray machine onsite as well, which was essential to properly diagnose my daughter’s fracture. And our wait time was not long, too, being less than 30 mins. Thank you.
My daughter had sore throat, doctor didn’t even do a strep test, prescribed antibiotic for $250, which made my 5yo daughter worse and led to diarrhea. Our physician was in shock when saw that medication. The worse experience ever
They took us back quickly. The doctor as well as the other staff were professional and courteous from start to finish. The office is clean and well taken care of. We will definitely return.
Just had a fantastic experience here. I’ll just say that I highly recommend Dr. Folkman. I expected to be treated like a number at a walk-in clinic and instead received excellent and informative care that not only exceeded my …
Came here because I was worried that I’d come down with e.Coli or food poisoning, but they dismissed my concerns. They treated me like I had Covid, tested me for it (despite initial refusal) and sent me on my way. As suspected, I’ve waited …
Waited over a hour and a half for a 30 second visit just to have me sign a form in front of the on call doctor. Was told 45 minutes. Would have come back at a later time!!
If your in weight loss and you come in for your appointment, be ready to be put on the last list because there an urgent care first and weight loss people have to wait past there appointment time..I spoke to the manager and that’s what she …
We had to take my 2 yr old son here for x – rays of his foot. The staff and the physician’s assistant on duty were great. I’ve had many experiences with health care professionals and most have been sub par so it’s a breath of fresh air dealing with this urgent care.
I went there for stitches in my finger it was painless and quick. A follow up with a different dr said whoever did the stitches did a great job. I hope I never have the need to go here again but if I do I wouldn’t hesitate.
This is wife Elena. Went to the clinic yesterday for a severe sore throat. Was seen with in 15 mins.Took a throat culture. Waited 5mins for results. Did everything my family Dr would do. They faxed my prescriptions to the pharmacy Everyone …
2 people at front desk very inattentive and rude. It wasn’t busy. People in back were polite and professional.
Amazing facility and staff!
I had to go a few times for workers comp, and they listened to all of my questions and concerns. …
I have gone here twice. I went on a Saturday the day after a car accident and they refused to see me because my accident happened after the insurance company closed for the day. I didn’t have the medical adjusters name or number and they …
I had such a great experience from start to finish! They were extremely busy and still had me in and out. My PCP couldn’t get me in for a week, I was really sick and couldn’t wait. They were so welcoming and told me it was going to be about …
Excelent staff and Drs. Compassionate, empathetic , professional and educated! I owe my life to these people! It was a blessing to be able to go to a clinic and be seen and treated in less than a half hr from min I walked in the door! The …
Women checking people in was so rude and obnoxious and treated sick people horribly. Her name was Sandy. Clearly no one wants to be here and people need a service that this place provides. So if you don’t want to perform the service close …
Was greeted warmly by all and in a timely manner. General assessment done proficiently and the Doctor was thorough did a thorough examination and explained what his findings were. He then reviewed the medications he ordered and the order was sent promptly to the Pharmacy for pickup.
They do not even deserved 1 star! Please think twice before go to this urgent care, they are very unprofessional and they run this place as a business and not as people worried about the patient’s health… I went to urgent care because a …
Not a long wait. Staff is very friendly. My four year old is terrified of dr offices and the nurse and dr were very understanding and helpful and talked him through everything they did. This is probably our fourth visit here and we’ve never had an issue. I highly recommend this place.
I brought my husband to this location around 6pm on12/2 for stitches on his leg. We only waited about 20 minutes. Everyone was courteous and professional. Office was clean and inviting.
Came in on a Saturday morning. Faye at the front desk was very unprofessional and rude from the time we walked in the door. She complained about her job as well as other employees the entire time. At first I thought maybe she was just …
Very clean facility and Professional staff!!
I would highly recommend this clinic for urgent needs in the New Port Richey and …
Been here twice on a very simple urine sample for employment. Twice I’ve waited well over an hour and sat and watched how others who checked in after me were serviced first. Lab corp and even Quest is 100% times better. I hate this place.
Great experience! As a healthcare worker I am always observing processes. The staff were competent, efficient, and courteous. The physician was personable, professional, and efficient as well. I would highly recommend this urgent care. Thank you!
I went back to Suncoast Urgent Care yesterday due to a lot of pain on my left foot.
I could hardly walk and no one on their staff offered any assistance. The …
We went to get COVID test and on Saturday and asked them how long it will take to get the test back, and they said 2-3 days. We didn’t get the test until now and when I called, they said to be patient because the test just left the office …
Patient care staff was outstanding! The check-in process did not make me feel very good though…..of all the papers needing filled out – all regarded legalese or money. There was not one about the reason I was visiting or a health questionnaire. The doctor and the patient care staff is the reason I gave this place a 4-star.
On 2-9-21 I went to the Suncoast Urgent Care because I was in excruciating pain. After being seen I was diagnosed with sciatica and given prescriptions for the pain. I explained that I had sciatica pain years ago and even went to therapy …
What a wonderful experience! Everyone was professional, caring, informative and praise heavens did not do a slew of unnecessary testing like and er visit would do. Cost of visit was absolutely reasonable!! I was in and out in less than a …
Daughter was sick late on a Holiday Saturday. The staff got us in quick and were friendly. Ended up she couldn’t swallow the pills so they had no problem calling in another prescription. They really saved me!
Great customer service. I walked in not fully sure what services I need for health accessment for an upcoming job and the staff were prompt with various questions to better help me choose the right option. The whole experience was stress free and enjoyable. Suncoast Urgent Care will be my place to go for my medical needs.
Twice I come to this urgent care and never had any issues, today my experience was terrible. Front desk I guess don’t know what they are doing there, my omission was that I didn’t ask the name of front desk representative ( she had piecing on her nose) . Never will come back here because I don’t want to waste my time.
This is the worst place to go for anything. I went there for a simple employment drug screen and I waited for 2 hours. The women at the front desk were very rude when I asked how much longer it would be. I would not recommend this place to …
It’s clean & staff is friendly, but the wait time just for a drug test is insanely long. 2+ hours and it wasn’t even really busy. This is the longest I’ve ever had to wait just to do a drug test.
Went in today for my sons broken arm. Wait was about 30 mins. I’ve used this place many times when the primary dr was closed. Staff is always very friendly! Much better option than going to the ER. They have seen my son with special needs …
doesn’t matter what you have. You wait for a LONG time, the doctor steps in for a total of 30 seconds, obviously not caring what so ever about my pain/ needs as a patient, then sends you off with what I’m assuming is an improper diagnosis. …
Wait times were moderate, but I also went first thing in the morning. Saw the doctor for five minutes only for him to confirm my self diagnosis, received no value from this place, then got hit with a $120 bill! This place is all about the …
In and out!! Very clean! Front staff was friendly. Nurse was carrying, kind, and thorough. Doc was knowledgeable, caring, personable, and professional! I could go on and on. I highly recommend this urgent care! Wished we had this very one back home!! Thank you for an EXTREMELY HELPFUL and pleasant experience!
This Urgent Care is truly great.
I cannot stress enough to anyone how courteous and knowledgable the staff is. …
Front office staff is friendly and helpful. The wait was short which was great. The doctor also was helpful and listened to my concerns. I have been going here for many years now and I keep returning because the staff always helps us feel better fast.
Do not recommend it. I was scheduled for a drug test, because hiring process. No time for appointment, the order just said order must be completed by 11:24 AM. I did arrive at 11:15 AM. After they hand me all the paperwork, and I forward …
DONT LET THIS HAPPEN TO YOU. CHOOSE SOMEWHERE ELSE! My son was having lower back pain. I told him to come to Trinity Urgent Care. When we got there a girl met him in the parking lot . As soon as he said back pain they would not even see …
Went on a Friday night at 8pm with closing at 9pm and was taken care of immediately and was out the door by closing. Everyone was very polite and was in room and had vitals taken. Doctor spent time listening to my situation and checked …
Very rude. When I approached the front desk I said, “Hi, I’m not feeling well and I’d like to be treated today.” Front desk woman rudely and dryly replies, “Insurance provider?” The male doctor was watching football on his laptop and was …
Suncoast urgent care is an amazing healthcare facility dedicated to their patients’ plan of care! From the doctors, to the nurse practitioners, medical and front office staff, everyone is so friendly and personable! There is never a long …
I am very pleased with the experience I had during my visit at Suncoast Urgent Care. They are quick and very organized with some “state of the art” equipment. Despite being a few people in front of me, I was in and out fairly quick so I can continue my busy day. Thank you. I highly recommend this facility.
I went to Suncoast Urgent Care on a Sunday morning because of severe cold and a fever. I had to wait a little over an our. The waiting area was pleasant and once my turn came, the evaluation process was thorough and fast. I received a discharge paper and Rx was sent electronically. Very happy with the service received.
Exceptionally friendly staff. Professional. Efficient. 5 minutes after completing minimal paperwork, I was taken back to an exam room and after a few brief minutes with the nurse, the doctor came right in. My diagnosis was appropriate for …
Not much of a sense of Urgency for this Urgent Care. I was sent to this location for a pre employment drug screen and I’ve been waiting, uncomfortably, to provide my sample for over 45 minutes. …
The wait time was not bad at all, friendly and professional staff, clean facility, and the doctor only ordered tests that were necessary and therefore saving me money as I was paying out of pocket. They got us in and out very quickly. As a nurse, I would definitely recommend this place.
I was referred to this Urgent Care by my PCP to receive a workup after experiencing some abnormal symptoms after 16 days COVID-19 quarantine no fever, which is considered past point of spread. I was interrupted midsentence just as I began …
Highly recommend.
My little girl cut her chin a few days ago and we took her to this place. They were really professional, and most of all, they were very patient with her and …
Hello all,
I am writing this review because, I have been impacted by the service that I received at the Urgent Care Clinic. Britney and Kelly were very nice and …
This is a great alternative when you can’t get into your PCP. When we arrived a few minutes before it opened, there were already three people ahead of us. Because I had a sick child, it was wonderful that they had a smaller waiting room …
Great experience……I was extremely sick with the flu and a secondary infection as well. I was in-and-out in a very reasonable time. The staff was very friendly from the front desk to the physician. Ultimately the treatment was spot on and finally got me felling better. Thank you Suncoast Urgent Care!
Had to go to Suncoast Urgent care in Trinity today 9-11-2019 and even with the lights out the staff took such good care of me. I absolutely love all the staff especially the Two ladies at the front. Thanks again to the nurses and the Dr for …
Front desk staff is dismissive, rushed. Husband was seen for a cough & wheezing >2 months. Requested X-ray. Had already tried a course of antibiotics without relief. No X-ray ordered. No testing ordered. Sent out with RX for albuterol and …
I was just at this facility and the doctor, Dr Laurie Folkman refused to even evaluate me. After the MA did her intake she did a COVID test on me and then reviewed my history with the doctor. Through the door I heard the doctor say she was …
I have been trying for 24 hours to get a Covid test and you cannot get in anywhere. So, I come to Suncoast Urgent Care and not only rude but told me to drive around and someone will come out to test me. An hour and a half later still no …
My daughter and I both needed to be seen and they were able to get us back very quickly. The whole process was quick and painless and the staff was great. They gave my daughter a great little treat at the end and she was really excited. Would definitely utilize this urgent care again.
Great experience for me at Suncoast Urgent Care today! Professional staff processed paperwork quickly. I was seen by doctor for my ear ache and diagnosed my prescription was sent to my pharmacy electronically and ready for pickup on our way home. I’m sure I will be feeling better very soon! Thank you Suncoast
Very professional, friendly staff with some of the most knowledgeable, courteous doctors around. My many experiences with them have been nothing but good. I smile at some of the other reviews about wait time. This is a WALK-IN clinic, first …
When I arrived, the waiting room was full of people. I expected a long wait, but they called me back about 10 minutes after I filled out my paperwork. The nurses and front desk staff were very nice. Dr. Duic examined me and took the time to …
The girl at the front desk with the cow print mask and flower tattoo on her forearm is extremely rude. everytime i’ve côme in here , she always has some sort of an attitude projecting off of her .10-9-21, i asked for my ID back because i …
Called at 7:55 to see if they are doing rapid covid tests for my wife who is an ER Nurse and feeling sick. The gentlemen on the phone said let me check and came back and said yes. My wife drove there and was there by 8:17. The lady at …
The worst I’ve ever seen. Between the front desk help who did nothing but eat the entire time I waited to get blood drawn, to the fact they made me wait 1.5 hours before telling me they couldn’t do it because the insurance company approved …
The staff is amazing. I felt bad walking in 10 minutes before they closed and kept apologizing but they didn’t bat an eye. The front desk workers are knowledgeable and well informed. They will let you know right off the bat what your …
3 hour wait for a pre employment drug screening. The staff decided to go on break while leaving clients in the lobby waiting. Literally 4 patients in the lobby and 3 hour wait. Please avoid this place at all cost. I made it a point to speak to my employer about moving the screening elsewhere
I took my daughter in last night. The doctor that was in was amazing. This was the second time I had dealt with him and he is very kind and explains everything. I highly recommend this Urgent care. We do not have a regular doctor because we …
Have a possible staff infection. Was treated by doctor who was kind, respectful, and explained things easily for me to understand. Nurses were kind, respectful and knowledgeable. Front desk staff was courteous and efficient. They had 3 …
The dr. and health care staff are great. BUT THEY DONT EVER ANSWER THE PHONE OR CALL BACK PHARMACIES… they tell you to leave a message but it goes no where.. my pharmacy has made several calls because there was an issue in transmission …
My name is John Mills. I was at the Duck Slough location on 12-5. I got to the office at 930,and they open at 10. They did not open the doors till 10:25. I then waited an additional 25 min,keep in mind I was the first one there. I paid …
I slipped and fell on water and injured my right ankle .This faculty was extremely professional and very prompt in giving me the care I needed . I had Xrays done and was give a splint . Joshua the nurse in charge was amazing and was very …
I’ve never in my life ever had a pre employment drug test at a urgent care. The fact that it takes over an hour to take a simple drug test is insanity!
I brought my husband in after he cut his finger on a blade in the garage. He was bleeding a lot. His finger was all wrapped up with an ice pack over it. Nobody even asked to look at it. They immediately told him it would be an hour and a …
The service here was OUTSTANDING from the first call I made to see if they were willing to see me, to getting the prescription I ended up needing. The front desk staff is friendly and went the extra mile to help; not just for me but I …
People at the front couldn’t understand how to run insurance. Equipment looked decrepit. Did not send prescription to the right pharmacy, didn’t send it at all because they didn’t think it would make it in time. Would avoid if at all possible.
Great urgent care spot in Trinity. Quick, convenient, and knowledgeable. I like how they have all of their pricing information posted. They also don’t store a hard copy of your credit card information like some other places. I definitely recommend this location.
Suncoast Urgent care in Trinity: I was treated there for a sinus infection my nurse Krystal was so nice, the staff was nice and everyone worked together, the Doctor was very nice and on time. I recommend being seen the for all you urgent medical care.
This Urgent Care facility is located in Trinity. It is a clean property with a super nice and organized staff. There is only one entrance, on the side of the building that faces the street, Duck Slough. This causes confusion to those who park within the shopping center area on the west side of the Urgent Care building.
Suncoast Urgent Care in Trinity is outstanding! From the tech, Miguel, who took my info, did some tests, to the doctor, Dr. Folkman! She was extremely patient, explained everything in language I understood. Did not rush me. And just seemed truly empathetic. I recommend this Urgent Cate to anyone that needs medical attention!
Son’s in the military and came to visit on leave. They used his military ID card for payment, no issues or copay. He was seen within a 15 minute wait for pink eye and was givin a script for eye drops. The front desk, nurses and the doc were all great.
As I write this I still can’t believe this happened . I went in there to be evaluated on 4/27. I explained to the front desk girl that my chest was heavy and it felt like I was having some trouble breathing. The office girl went back to the …
This was my experience a recent Sunday afternoon: for openers, the Front Desk staff was neither patient-friendly nor particularly courteous. Once past the Admittance door, no one – not even the attending physician – asked what meds I was …
Went in with sinus infection was given antifungal med instead of antibiotics. When the doctor asked me what they normally give me for this I told him a Z-Pak he was appalled at me getting antibiotics. Now5 days later, I cough all night long …
Checked in at 950am for a DOT/DCF physicals and it’s now 1pm. Front desk acted as if they were doing me a favor. I was forgotten in the exam room and the doctor went to lunch and didn’t complete my other paperwork. 3 hours for a physical is unacceptable. And they aren’t busy!!!! What happened to the patients rights of respect…
This is the absolute last place you should go for urgent care. Most if not all of the staff are extremely rude, especially the guy that works the front counter. It takes about 45 minutes to an hour to get to the back even when the lobby’s dead and the only thing these people are “urgent” about is making sure they get paid.
Ladies at the front desk would rather talk than help patients. Views a patient coming up to the desk as a interruption to their conversation. …
Incompetence !! I had a test, waiting 8 days for results. After two calls to get my results they tell me the lab lost my sample. Honestly . . . I just called my insurance company to make sure they don’t get a claim to pay and I will be …
Came in today and the women there are EXTREMELY immature and catty towards others. The owners should be ashamed that their staff behaves so poorly towards paying customers.. It cost nothing to just be a decent human. The Doc was great, the women in the office not so much
Took our son there 40 minutes before closing with a matter that took 15 minutes to diagnose and treat. Nurse and Doctor was incredibly rude. My son didn’t know how to take a pill, he’s 9. The nurse says, “well you’re making my life …
Website shows they’re open until 9pm. Nope they close early with no notice. Not even a sign on the door that’s says sorry we had to close early. Nothing. Just their big office hours 9am-9pm which is obviously a lie.
Went in today and had the best experience! Very kind, caring, knowledgeable staff who were able to help me and explained everything in an easy way. Dr. Henderson is a great listener. The lady who helped me get set up in the room, the xray …