Sunmark Federal Credit Union

Sunmark Credit Union

Experience Sunmark’s local and friendly service from our branch in Latham, NY. Our staff can assist you with whatever financial question you have. See more

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Sunmark Federal Credit Union Reviews ( 42 )

  1. wish i read these reviews ahead this is the worst bank the person in charge of the mortgage loans wont return phone calls and is very unpleasant to put it nicely, will be doing business elsewhere for a loan for sure and i have perfect credit by the way.

  2. FREINDLY STAFF REACHED OUT TO ME TO HELP SAVE ME MONEY ON MY CAR LOAN, AND AFTER GETiNG THE AGENTS INFO I CALLLED MY BRANCH TO MAKE SURE OT WAS LEGIT AND THEY CONNECTED ME WOTH THAT AGENT WHO ENDED UP SAVING ME AROUND 4K ON MY CAR LOAN WORTH OF INTREST. THANK YOU MR. J. FOURNIER. AND SUNMARK. ME AND BOTH MY DODGES APPRECIATE YOU!

  3. Rating for Mortgage services: Just be prepared that 99% of the time they are a mortgage broker, and your mortgage will be sold to a servicer you have no control over and will make payments to instead of Sunmark.

  4. The employees at Sunmark in Latham that i have personally dealt with have been wonderful .
    If you are looking for anything don’t hesitate give them a call they will treat …

  5. Steve McCormick in the commercial division was a pleasure to deal with. Extremely knowledgeable and took the time to educate me on how a commercial loan works. Love SunMark!!

  6. I almost never set foot in the office since Sunmark can do almost everything online. But if I have a problem, I go in to the office, and they alway are able to help. Happy member since 1982!

  7. I had a new mortgage with them – I was given wrong payment information. I started getting notices about foreclosure!! Tried to reach the Branch Manager (Latham) – she would return my call, at work, at 6 p.m. She never seriously tried to reach me. I refinanced – at SEFCU.

  8. I just spoke to an associate at the Latham location named Amy about a mistake I made through bill pay. Very unhelpful, false information was given to me and didn’t seem to care about my issue. I’ve been with Sunmark for years and have …

  9. I recently worked with Del Hall and had a great experience. I reccomend going here for any financial needs or questions. The auto loan deal they are offering right now is unbeatable.

  10. While living in NY I had a good experience with Sunmark. However, I moved out of state suddenly and under difficult circumstances. Because of this, and because I wasn’t sure when I would be able to open a bank in my new state, I left my …

  11. Would give zero stars if I could. Filled out application for a business account and received the run around for days. Something that should have taken a day like their website said “ someone will get in contact with you in 1 business day”. …

  12. Holding money in my savings account for a roof replacement and Sunmark decides to hold a portion because my car loan is late. Except its not late since I have a 10 day grace period. They don’t allow you to move your payment date so it was …

  13. They really went the the extra mile for me when I needed it. The check for my car payment was running late through no fault of my own, so I contacted my loan provider for help on the issue. He helped me through every step of the way and …

  14. Used to brag about sunmark to everyone.
    Not anymore closing my account .been with you guys about 20 years. Purchased
    Cars, motorcycles with loans from you . …

  15. Del Hall and team were outstanding. They were very professional and thorough in their assistance. Del was contacting me regularly at every stop of my application to open an account, via e-mail and phone, and did his best to help me get the …

  16. I have financed two brand new cars with Sunmark, refinanced two cars from other banks to Sunmark and obtained my mortgage through them. I also have five personal accounts as well and I honestly couldn’t recommend them enough. Yes, once in a …

  17. Waseem was awesome! Went above and beyond to make sure walked out with our car loan for my daughter’s first car. He actually got a lower rate than I had got for my wife’s new car and offered to get us a lower rate on that loan. Thanks for the help Waseem!

  18. Great place to do business. Impressive history. Friendly and Knowledgeable staff. Many convenient locations. Many services available. Very competitive rates.

  19. Throughout the process of obtaining my first mortgage loan through Sunmark each individual who I worked with was professional and helpful. Specifically, S. Shapiro, J. Solghan, and R. Bonnet were great to work with. They were all very …

  20. I had a great experience with Sunmark recently for the refinancing of my home. They were quick to respond to any questions that I had, the entire process went very smoothly. Call out to Paige A and Amanda for all of their help throughout the process. The closing went just as smooth, only took 20 minutes. Thanks to Laura for that!

  21. Samantha Fuller was excellent! I called up the Latham office from the number found online. When I tell you the phone didn’t even ring twice, Sam snatched that phone up and was ready to make my day. She handled everything I needed her too and more. Excellent service.

  22. I bought a new car last year I was helped by Brittany king she was amazing throughout the whole process. At first my credit or income was not as great because of the pandemic having to take time off from work but we revisited the loan, I …

  23. I recently applied for an FHA loan through Sunmark bank. Every time I got a call from my loan officer, he would tell me to address any comments the underwriter had about my file, and I would take care of the request within the same day, …

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