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Read MoreFriday | 7:30AM to 12:30PM |
Saturday | Closed |
Sunday | Closed |
Monday | 7:30AM to 12:30PM |
Tuesday | 7:30AM to 12:30PM |
Wednesday | 7:30AM to 12:30PM |
Thursday | 7:30AM to 12:30PM |
250 Miller Pl, Hicksville, NY 11801
Horrible!!!
This is the worst facility
should be immediately shut down
After being billed incorrectly and calling them, the lady on the phone was extremely rude and unhelpful.
Corruption corruption corruption!!!
Warning!! Warning!! Warning!! They send bill us $5000 dollars and send bill insurance $3000 differently with same event..What is real cost?
I have insurance and produced my insurance card yet I still got billed
Can someone help me please
I’m confused that I got a bill. I was told I was covered.
no one picks up the phone and then they hang up on you.
very nice great people
PLEASE STAY AWAY FROM THIS PLACE. Get your tests done from somewhere else. The staff is very rude and disrespectful.
Cant comment on this location because I never made it there. Called this morning to make an appointment and got a NASTY receptionist on the phone. I was obviously bothering her with the hard task of asking for an appointment. This womens attitude was unacceptable.
Blood Urine and other specimens are investigated here. This place is open for customers and its a center where a lot of hospitals, Nursing homes and clinics send the samples for examination.
Just called the toll-free number and spoke to Joanne. She was great! Pleasant to speak with and quickly addressed my issue. Thank you Joanne!
Horrible billing department, although I am a medicaid patient they tried to balance charge me.
There is no triage of patients when they enter the waiting room. Those needing to give urine samples are made to wait with the other patients needing to give blood samples. With one technician working on the weekend, the waiting room was …
I have been trying to receive my $179 refund for 5 months, I have called numerous times and the the billing representative can’t provide a refund date. I was formed that I would receive a return phone call which I never received. Plus, …
Not impressed by their mail-in diagnostics. I don’t know that I’ve received results of the work that was done over a month ago. When I went to pay the bill online, it would not allow me to do so. When I try to call to pay the bill, no one …
I called them to ask billing questions. They were incredibly rude. Unbelievable.
Clean, quiet and decent place and the stuffs are very helpful.
Unprofessional is all that can be said.
Took several days to be able to make an appointment because the phone system was just busy. 10 am appointment for drop off. was told to give sample as close to …
I would never go to this lab again. The lack of care and poor management that was shown from several workers was disgusting. My 14 month old needed blood drawn. It took a long time for us to even get a room. Once we did, it took over two …
I usually have a good experience at this lab but today was exceptional! The pblebotomist, Obi who drew my blood was sensational. I didn’t feel the needle go in OR come out. Not only was Obi a FABULOUS pblebotomist, she was professional, courteous and kind. Definitely an asset to this facility!
Ms Karen Edwards, the billing manager has made my day by rectifying a negative experience I had with a staff member right away. Immediately upon sending an email to her, I received like magic an instant phone call. As a result of Ms. …
I had a very good experience here. I was the only one there and the VERY nice woman took me back before I could even sit down. Everything was pleasant and efficient. Based on other reviews I was a bit concerned that it would be a bad …
Switched up my Covid test with another patients and so my results were labeled as positive. In reality I was negative the whole time and only found out after I called.
They send me the bill. I paid . I want to review my results doesn’t allow me the website because my information was not correct. Sent an email. They did not resolve the issue. They tell me …
Always only 1 person to register, take slips and ID and then draw the blood. People wait for ever and frustrated!
This at their main location in Syosset/ Hicksville. …
Received a covid test that was sent to this lab. I didn’t have insurance at the time. I keep receiving bills and am told every time I call that it is taken care of. Just received a collection letter. Stop sending me bills just because you guys can’t figure your billing out. Covid tests are free to the public.
I went in today for my three children‘s blood test!
The front receptionist is very friendly and nice! She was also the one who drew the blood! she is very professional and quick and super friendly! Dont know why reviews are low! Sometimes better see it yourself!
I couldn’t believe how nasty the entire staff was as soon as I walked in. I walked in and both secretaries didn’t even look at me so I simply asked if they were busy cause my one year old needed a nap and already had 2 shots upstairs. The …
I just spoke with christian from customer service who is unknowledgeable and super rude. He hung up my call because i was requesting to verify more information about my bill. I will try not to use Sunrise because don’t want to deal with bad customer service
Was told I can come in for testing anytime before 4. I called ahead and double checked with their customer service to see if I can cone in now and they said yes no problem. I got to the office and the person at the front was on lunch for an hour. No one else could help me. I will never use this place again.
Sunrise Medical Laboratories are fairly efficient when you plan your visit around busy hours to avoid long lines and waiting times. Every experience has been good so far, except for my most recent bloodwork visit. I offered the nurse my …