Savings & checking accounts. Home & auto loans. Youth accounts. Education & more. See how SunWest Credit Union in Arizona is for community, … See more
Read More| Thursday | 8:30AM to 5:30PM |
| Friday | 8:30AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
11839 N 28th Dr, Phoenix, AZ 85029
Always helpful
Used the ATM..
Excellent customer service
Excellent rates, great staff.
Never busy. Polite staff
Terrible web and apps service!
Will charge for everything
Customer friendly banking at its best!
Great customer service 👏 …
Always have great customer service and decent rates!
A great place of business staff is awesome and very professional and theral
Great customer service! And there’s no waiting. That’s my spot for the past 9 years😀 …
Hard to find a bank branch as fast, polite, and professional as these branch employees. Thank you.
Fast service! Perfect in customer care!
Great experiences here. I like my credit union and so does Rocco!
This banking institution is one of the top 3 worst institutions to bank with.(bank of america,and Wells Fargo Bank) are the other banks that I will never bank with again.
Customer service is absolutely phenomenal!! I would and will recommend any and all to Sun West Credit Union. Especially the one off 28th Dr and Cactus! Thanks for everything!
I love Sun West Credit Union. I always feel welcomed and they are friendly.
Years ago I was a member of SunWest Federal Credit Union now I’m a member of Credit Union West they have shared banking sunwest has an office less than half a block from my house so I use their drive-thru two or three times a week
The staff at sunwest very rude, unhelpful to seniors, went from excellent to the poorest worst credit union customer service, especially the one on McDowell branch. Had close accounts, there.
Very Poor ………Sunwest will not add credit life to an existing loan after original contract is written. A check with Hughes Federal Credit Union in Tucson and Truwest Credit Union who I have and continue to do business with verifies …
SunWest just changed debt cards from Visa to Mastercard without an option to keep my Visa Debt Card. I hate Mastercard!! I will not use the new Mastercard. Besides, I need to change several accounst because of their change. Thanks a lot dummies!
I opened an account and the info was vague from the lasy that started the account and then I had a lot of tr recouble using the debit card . Theykept shutting it down nearly every time I used it. I never got the 4 temporary checks that …
I really use to like this bank but they dont do anything to help people in the current pandemic. Millions laid off for months and we are about to face another harsh round of covid. Not very supportive of working with people during the current seriousness of this year.
The people at this branch have always been kind to my wife and myself. I live in another state now, and am still able to maintain my account at Sunwest Federal Credit Union with no difficulties at all. I commend this establishment most highly.
Recently fell on some hard times and had my account go into collections. After being a member for 10+ years they finally showed their true colors to me. They treated me so badly and were so flat out rude to me everytime I came in or called …
Sunwest is not working family friendly and if you have depression issues don’t bank here they’ll make you want to commit suicide. They have returned my rent payments 4 months in a row with the funds pending but not available… so why can’t they keep the payment pending as well. I’m changing, I don’t know why I waited this long.🤯 …
“Sunwest is the Best”
Pleasant and friendly experience every visit. Bank tellers know you by name and make you feel like family and genially care for you. Minimal fees and best …
I recommend going anywhere else for a loan. They say they will work with you and it’s just not the case. Very very disappointed. Going to close my account as soon as possible. Have never missed a payment on my previous two loans with them.
Recently I needed to apply for a personal loan to reduce my existing high interest rates. Misty Wright helped me with the process of navigating through the referral to a loan officer. She was so friendly and helpful. Ultimately she helped …
I rarely write reviews, but this time I have to let everyone know that the positive and optimistic energy that the branch members on 75th Ave & Bell Rd (especially Sheila (my fav) and Aly (Alejandra Bautista) (my other fav) makes my day …
I just joined SunWest during the crisis using my pandemic unemployment assistance because I’ve heard nothing but great things about SunWest from other members! I’ve stayed home as suggested by DES and now with real employment opportunities being engaged, I’m glad I can look forward to trustworthy financial advice. Wish me luck and love!
I used this credit union due to a debacle with my debit card at my current credit union. Thankfully I was able to withdraw cash from my account here and the tellers were very friendly and helpful. Nice looking facility.
I am very disappointed. I have been with this bank for 7 years and the first time I take a loan out I was told if I opted to pay more on the loan that the payment would come out of my account on the 20th of the month automatically and it …
I’ve been a member of sunwest for nearly 40 years. I’m a huge advocate of the credit union model vs the big banks. Unfortunately they do not offer business accounts so for the past 15 years I’ve had to do that somewhere else but still I …
Been a member since 2001. Purchased four cars and refinanced a Jeep Sahara through Sunwest. Taken out three separate personal loans with full satisfaction. Never had any problems with this institution in 19 years. I use Arrowhead and Cactus branch to conduct my banking business and recommend both.
Manny B. is so helpful every time I visit this branch. Not only did he help set up a new secured card for me but told me the benefits the bank gives me. The whole team is nice, respectful, informative and complete tasks in a timely matter. …
After years of doing business with them I have closed out my account. I went there on 1/29/20 through the drive through like I do all the time for months. Cash deposits my money for $473. Well I only use this account to transfer my money to …
Sunwest is the old school bank you want to do business with. They go above and beyond for their members. I do business with them every single day and know whenever I bring them a new customer that they are in good hands. I can seriously say …
The staff at both locations I go to are great! The loan rates are usually pretty low from past experiences so that’s great but every time I turn around I am getting a new card due to “security breach” and have to re-enroll many auto pay …
I called in with some service needs and Sarah (sp?) took great care of me on the phone. She was patient and helpful making sure to address everything fully. It was lovely to have a positive experience with a customer service rep over the phone as that is so rare. Hold on to her!
Having been with SunWest for 20 years now, it is clear that they have really declined. At one point their service was excellent, but now they have really gone downhill. If you call with a question, expect to be on hold for 20 minutes …
I am a new member since June and I like their staff and they do make banking easy I just wish they were more up with the times as far as bill payments go for my car loan. I have to go to the bank once a month to make my car payment because they have no way to pay online or with Zelle so that is my only frustration.
Been with this credit union for years on the first of this month i got paid and really needed my check cashed. The lady who helped me literally called and played like there was a problem with cashing my check which all she had to say was …
Reviews tell truth I called the location on 28th Dr. in Cactus I was disrespected by a couple of women that do not know how to work for a bank customer service Feedback “selfh” was so disrespectful I was told that the supervisor or manager …
My mom needed to open a bank account that was tailored to the old school type of individuals. Some friends told me about SunWest as a good bank to consider. My mom was a late boomer that never got acquainted with technology and doesn’t …
Now that you are closed on Saturdays it is impossible to do any banking.
People work if they want $$$ so quit with the bankers hours. Just noticed Navy Federal Credit Union has Saturday hours. Maybe time for a change!!!
I have banked here since 2019 now it’s impossible to get to this bank during their “operating business hours” how do you expect to do business with people when you don’t even have a person on a phone line to help if something happens after …
Been with sunwest for years. I picked it because it was convenient but they closed all of the in store locations and there are only 2 branches near me(still pretty far). They are now closed on weekends and it is so inconvenient to go there …