what a scam. $1400 for non emergency $50 to take a pulse and another $1410 to transport to another hospital. My insurance shows nothing submitted and now they have collections coming. Mind you this took place In Sept 21 and received 1st …
my son was traansported 4 miles from one hospital to another- not critical..Hospital would not let me transfer- now I am being billed for over $4000 for a 4 mile trip
Amazing company! Everyone is so kind to each other and are actively looking for the best ways to improve and help each other and the company. I am very excited to be a part of the team.
I can’t even give them one star. If you paid an ambulance bill, then. appeal to your insurance and they agree to pay, trying to get your money back is almost impossible. Constant calls did not help. Needed the bbb to finally get my money returned. This took many, many months..
Do not use if you can help it – Do not let your hospital call to arrange service with them. I have AMAZING insurance and I’m still stuck with $5000 in ambulance bills for transferring my daughter from facilty to facilty a few times. She …
AVOID AT ALL COSTS!!! I was transported 3 miles to another hospital for a procedure that the first was not equipped to do and was told it would be cheaper than getting readmitted so i went with the dr’s suggestion. Then I get a bill for …
I wish I could give them 0 stars. My child was transported by Superior ambulance from one hospital to another (16 miles). They billed my insurance. They received a payment from my insurance company for almost $5000. They sent me a bill …
Contacted this company twice via email as this was supposedly an option ( noted on the invoice). Well, they chose to ignore both emails. When I finally called, the rep located both emails. I explained my insurance has three tiers. My …
Since Condell got rid of their pediatric wing (dumb move), we were forced to transfer my 18 month-old to Advocate Lutheran. We had ZERO say in this. Just got a bill for $8000 for a 30 min ride. They literally strapped him Into a child …
Charged 5k for a ride to Chicago. Scamming people way over the average bill by other ambulance services. They should be ashamed of themselves for ripping people off that have no recourse since there’s no current federal law for ground transportation scams like this.
HORRIBLE HORRIBLE UNPROFESSIONAL BILLING DEPARTMENT! Karina, Customer Service Rep, just hung up on me, trying to resolve a billing issue due to a ER trip during Leukemia diagnosis treatment. Offered absolutely NO resolve, sympathy, customer service, or professionalism.
Such a long story! I am still receiving bills from them though I have paid my portion and so has my insurance company. They send me a bill every two weeks like clockwork trying to collect the exact amount shown on my EOB for the insurance …
Not surprised at the 2star average 😂Employees sell they soul for less than 4k a month then be sleep in the ambulance, late for transports, lying on PCRs… don’t trust them in any matter if you’re smart. …
0 stars. AN ABSOLUTE JOKE!! I JUST GOT A BILL FOR OVER $8,600 FOR TRANSPORTING MY 1 YEAR OLD WHO NEEDED OXYGEN. IT WAS A 35 MINUTE RIDE. HOW IN THE WORLD ARE YOU GOING TO CHARGE ALMOST $10,000 FOR THIS. I AM BEYOND DISGUSTED AND ASHAMED …
Do not trust this company, there is absolutely no disclosure on astronomical costs that would be incurred for a simple hospital transfer. I was billed $4,286 for 34 mile drive.
Highway Robbery. $1,806 apiece for 3 NON EMERGENCY 4 mile trips. $1,650 service charge and $39/mi added on. No services rendered aside from checked vitals. Better luck getting an Uber if you don’t wanna be bankrupted by this corrupt company.
My wife and I have wasted a lot of time with this farce of a company and their rampant, inaccurate billing practices. Despite repeat follow-ups, this “Superior” continues to bill us for services they never provided, harasses us via mail …
If the hospital gives an address for this company to take a patient home to…they should take them there. But they will drop a disabled, mentally confused patient off at a random address if the patient asks them to enroute. Your loved one …
Was billed for portion that they stated my insurance did not cover. Came to find out the bill was settled through a DataiSight program and they never should have billed me the balance. My insurance has sent a cease letter but still getting bills. Also attempted to apply for financial assistance and Superior never responded.
Thanks to this company, I owe almost $3,000 on top of the $40,000 I owe a hospital all because insurance wouldn’t cover life saving medical equipment that would have prevented my hospitalization. When I called to get a more manageable …
Big FAT NO! They transported my bedridden father upon discharge from the hospital to home. The crew was unfriendly and abrupt. Simply set that experience aside. …
what a scam. $1400 for non emergency $50 to take a pulse and another $1410 to transport to another hospital. My insurance shows nothing submitted and now they have collections coming. Mind you this took place In Sept 21 and received 1st …
my son was traansported 4 miles from one hospital to another- not critical..Hospital would not let me transfer- now I am being billed for over $4000 for a 4 mile trip
Avoid them!!!! Ridiculous expensive!!!
I’d suggest doing whatever you can to avoid using Superior Ambulance our of Elmhurst.
$30 A MILE FOR A RIDE,NO MEDICAL ATTENTION NEEDED, SHOULD OF UBERED
Great Service!
Great Paramedics!!
Great Company!!!
Horrible company to work with.
Extremely poor service and that doesn’t include the financial part of the claim.
Amazing company! Everyone is so kind to each other and are actively looking for the best ways to improve and help each other and the company. I am very excited to be a part of the team.
I can’t even give them one star. If you paid an ambulance bill, then. appeal to your insurance and they agree to pay, trying to get your money back is almost impossible. Constant calls did not help. Needed the bbb to finally get my money returned. This took many, many months..
Do not use if you can help it – Do not let your hospital call to arrange service with them. I have AMAZING insurance and I’m still stuck with $5000 in ambulance bills for transferring my daughter from facilty to facilty a few times. She …
AVOID AT ALL COSTS!!! I was transported 3 miles to another hospital for a procedure that the first was not equipped to do and was told it would be cheaper than getting readmitted so i went with the dr’s suggestion. Then I get a bill for …
I wish I could give them 0 stars. My child was transported by Superior ambulance from one hospital to another (16 miles). They billed my insurance. They received a payment from my insurance company for almost $5000. They sent me a bill …
Contacted this company twice via email as this was supposedly an option ( noted on the invoice). Well, they chose to ignore both emails. When I finally called, the rep located both emails. I explained my insurance has three tiers. My …
Since Condell got rid of their pediatric wing (dumb move), we were forced to transfer my 18 month-old to Advocate Lutheran. We had ZERO say in this. Just got a bill for $8000 for a 30 min ride. They literally strapped him Into a child …
Charged 5k for a ride to Chicago. Scamming people way over the average bill by other ambulance services. They should be ashamed of themselves for ripping people off that have no recourse since there’s no current federal law for ground transportation scams like this.
HORRIBLE HORRIBLE UNPROFESSIONAL BILLING DEPARTMENT! Karina, Customer Service Rep, just hung up on me, trying to resolve a billing issue due to a ER trip during Leukemia diagnosis treatment. Offered absolutely NO resolve, sympathy, customer service, or professionalism.
Such a long story! I am still receiving bills from them though I have paid my portion and so has my insurance company. They send me a bill every two weeks like clockwork trying to collect the exact amount shown on my EOB for the insurance …
Not surprised at the 2star average 😂Employees sell they soul for less than 4k a month then be sleep in the ambulance, late for transports, lying on PCRs… don’t trust them in any matter if you’re smart. …
0 stars. AN ABSOLUTE JOKE!! I JUST GOT A BILL FOR OVER $8,600 FOR TRANSPORTING MY 1 YEAR OLD WHO NEEDED OXYGEN. IT WAS A 35 MINUTE RIDE. HOW IN THE WORLD ARE YOU GOING TO CHARGE ALMOST $10,000 FOR THIS. I AM BEYOND DISGUSTED AND ASHAMED …
Do not trust this company, there is absolutely no disclosure on astronomical costs that would be incurred for a simple hospital transfer. I was billed $4,286 for 34 mile drive.
Highway Robbery. $1,806 apiece for 3 NON EMERGENCY 4 mile trips. $1,650 service charge and $39/mi added on. No services rendered aside from checked vitals. Better luck getting an Uber if you don’t wanna be bankrupted by this corrupt company.
My wife and I have wasted a lot of time with this farce of a company and their rampant, inaccurate billing practices. Despite repeat follow-ups, this “Superior” continues to bill us for services they never provided, harasses us via mail …
If the hospital gives an address for this company to take a patient home to…they should take them there. But they will drop a disabled, mentally confused patient off at a random address if the patient asks them to enroute. Your loved one …
Was billed for portion that they stated my insurance did not cover. Came to find out the bill was settled through a DataiSight program and they never should have billed me the balance. My insurance has sent a cease letter but still getting bills. Also attempted to apply for financial assistance and Superior never responded.
Thanks to this company, I owe almost $3,000 on top of the $40,000 I owe a hospital all because insurance wouldn’t cover life saving medical equipment that would have prevented my hospitalization. When I called to get a more manageable …
Big FAT NO! They transported my bedridden father upon discharge from the hospital to home. The crew was unfriendly and abrupt. Simply set that experience aside. …
**This review does not reflect the service of the EMTs that transported my son. They were great.** …