Came out explained what they would be doing to get our house insect free…2 weeks later came back out because we had some survivors….haven’t seen any since…highly recommend!
Very professional and courteous. Extremely thorough. These people are experts. We use the year-round plan. Wouldn’t use anyone else. Met the owner. Very honest people!
Upon returning from vacation and finding evidence of tiny invaders, I set some traps and called Sure Thing to make sure there wouldn’t be any more ingredients I had to throw out. Tech. Mike Pufal was quick and courteous and explained …
I have used Sure Thing for over 15 years and for personal and investment properties. They are always responsive when called and eliminate pest issues the first time. I recommend Sure Thing to all my friends.
Chris Schavel always goes above and beyond the work requested of him. All the issues I have had are under control and quarterly maintenance is keeping it that way. I would highly recommend them for any of your pest control work.
I like Surething pest control. My tech David Kennedy does a really nice job. Our first tech Chris was willing to come out whenever we say ants to put out traps or spray.
Best Customer Service EVER!!!!! I needed bug id and was told I could email a pic of the bugs and size reference. Was told what it was so now I know my plan of action. Will be hiring them AGAIN soon for my pest control needs. They definitely deserve more than a 5.
Sure Thing Pest Control has done a great job for me. Mike Ward is very professional and patient with my questions. I appreciate how comprehensive he is and the job he does.
We had been freaking out all week since finding these pests and Mike put all of our fears to rest. He was very knowledgeable and extremely helpful. Luckily, it wasn’t as bad as we thought, but thank you Mike for taking such great care of us and our house!
Mike Ward is hands down the best, most professional technician we have ever had. The personal touches make us feel like he is an old friend. He is AWESOME!!
Shout out to Matt Roberts from Sure Thing Pest control. He does a great job, keeping our property and house bug free. This past spring I called Matt in a panic when we where having some siding replaced. As the contractors pulled off old …
The people that come out are nice and helpful. However the office is shady. Not clear pricing and what services are offered. Miscommunication with customer and service people. We got treated very poorly when we needed our inspection to sell …
I just want to say they came out for us last year and did an amazing job. Where another company said we had bed bugs they properly diagnosed as an obscure insect (spring tails). Very reasonable and quick to respond and treat. Highly recommend them and do not understand why others left poor reviews.
Luis Demara from Sure Thing Pest Control did a great job at our house. We called to have him spray for clover mites and remove a wasp next. He was very efficient, very informative and honest. We would recommend Sure Thng and Luis to others.
I had the worse experience with this company. I called to schedule an appointment and was told I could cancel my appointment prior to service. I called to cancel my appointment and I was assured it would be cancelled. Thirty minutes to an …
I just purchased a home from someone that was under warranty with Sure Thing. I called to get some pricing information in order to compare if I would renew warranty with them or not. The office flat out refused to give me any information …
Zero respect for your time…. no apologies! I guess I need to stick to the big guys they apparently have better means of communication and are the real sure thing. …
Friendly service. Clear pricing. I was given an explanation of how to fix and prevent the issue. I liked that technician actually stopped by and checked the problem in person. Other places gave estimates over the phone without seeing the issue.
Have had Sure Thing Pest Control for too many years to count now. Have always been please..especially grateful for the professional services of MIKE PAFUL who has been our rep for all those years. He is so knowledgeable, friendly and thorough. Thanks Mike!
Dave from Sure Thing Pest Control has texted when he is coming and is punctual. He is also very thorough and found paper wasp nests and problems, and he addressed those issues. He pays attention to detail around this big old house. We really appreciate his hard work.
Hello, I called Sure thing for my mice problem, they sent Mike Ward. Mike was very professional and very helpful, he went over the entire house inside and out to find the issues. Then he knew what needed to be done explained it all to …
We have been a long term customer of Sure Thing and love the prearranged service. Our technician, Dave Kennedy gives great attention to detail and points out things that we don’t see. Highly recommend this organization!!
Update: It seems the previous owners opted to not pursue some more aggressive treatment options that were included in the annual treatment plan they purchased. Two areas of our home had evidence of termites when we moved in, and there …
Sure Thing Pest Control is definitely our first choice when it comes to pest control. While we do our quarterly maintenance with them, we recently had Luis Demara come out to help out with some needs inside the home. He was very …
Mike is always responsive and informative. He takes good care of us. We had some big problems for awhile and they’re all gone. He’s just easy to work with and chill. And our dog loves him!
We had a great experience with Sure Thing Pest Control, especially compared to prior providers we used. They are very professional and quick to respond to any issues.
I have worked twice with Chris at Sure Thing Pest Control. He is very professional, and here on time. Communication is key and they did everything they said they would, texting me approaching arrival time and emailing the billing so I …
OMG, these people are awesome! We’s never used Sure Thing before, but I called them about a hornets’ nest we just noticed above our garage dorr and they were here and finished within a 1.5 hours of that phone call…! Amazing! …
Jerry is very knowledgeable regarding pest control. He did an inspection of the house and found my crawl space had flooded! He saved my house from being severely damaged by doing his inspection, which turned out I had far bigger issues than ants and flies! He cares about his clients and I highly recommend this company.
Sure Thing came out to handle a yellow jacket nest in a difficult location–inside our front porch. They were able to take care of the nest quickly and without any damage to the house. The cost was extremely reasonable.
Matt has done our home service in Milford for many years, he is very professional and has kept out home and yard ,deck bug free. He is an outstanding employee. He is the best customer service tech that we’ve ever had to our home. I give him 5 stars. Thank-you!
Sure Thing Pest Control came to my home on Wednesday – 8/12/2020 to take care of a yellow jacket nest I found (or it found me!) when I was trimming my ivy. They were on time and professional. The technician that came to my home was Corbin …
We had consulted with another company but didn’t feel comfortable with their “pitch.” So we called Sure Thing. Every interaction has been easy and professional. Our technician took extra time to walk our property and talk about our …
We’ve used Sure Thing to spray quarterly for years and have always been happy with the service. Mike Ward is our technician and does a great job and is really friendly to our dogs when he sees them. The client service team is always helpful whenever I call too. I would definitely recommend them.
I called because I got stung near my trash cans. Person did not find anything near the trash cans, but did dust behind my shutters. I choose them bc they had a 30 guarantee. I called within the 30 days, and sent pictures, of a swarm near my …
Had a yellow jacket problem in dormer of house. First called orkin and they wanted to sell me a 6 month “program”. Finally told them I only wanted/needed someone to come by for single treatment. When they told me the cost I tried doing it …
The company was very responsive from my initial contact. There was even a point where there was a miscommunication and it was immediately rectified. Mike came out and he was very knowledgeable and explained everything in a way that was easy to understand. Well worth the money spent and would definitely use again (and recommend).
We’ve used the service for about a year now and the difference is night and day. Ken stays on top of everything, let’s us know what’s going on and provides great feedback.
DO NOT USE THIS COMPANY. The owner Glen, sent his son (Corbin) out to do our termite treatment in April 2018. While out at our house, his son drilled holes through our concrete front step and through our basement ceiling drywall. This then …
Ken came to the house and took the time to explain anything and everything pest related with me. What to look out for, what to be concerned with, how to spot signs of pests and techniques to reduce the likelihood of further post issues. Profesional and punctual as well.
Ken is my technician and he helped reduce our mice problem since we live in a wooded area. He always calls before he arrives at the house and is very professional and friendly. He has eased my mind several times.
I love living in the woods, but the mice who live nearby would like to move in. Ken at Sure Thing has managed to keep the mice out and made my home more enjoyable. He checks in quarterly and keeps all pests outside where they belong!
Sure Thing Pest Control is Great. The service man Ken is very friendly and keeps me updated on everything he finds while he is here for service call. 5 stars- Terry S.
I live near the woods…NO pests and EXTREMELY responsive.
They are also reasonable with regards to their rates. I have been using them for close to 10 years. Cheers to another 10!
Ken is the most through pest control guy I have ever met. He always helps us prevent any issues in our place of business. Thanks for always taking good care of any pests.
Ken has been our serviceman for years He provides exceptional service. He is friendly and professional and thorough in his inspection I would highly recommend
Ken is fantastic. I’ve been home a couple of times while he was doing his job and he’s friendly, thorough, and very knowledgeable. Thanks Ken! Keep up the good work!
Had an inspection and treatment from Sure Thing Pest Control. Their tech, Jeff P., found a piece of trim near the roof that was loose. He nailed this back in place and placed several traps in the attic and laundry room. Happy with their …
Ken O’Brien has been our tech for five years now. Highly recommend him and Sure Thing. The improvement over these years is a direct result of Ken’s attention to the details of our property.
We’ve used Sure Thing for several years on a quarterly basis. Our regular tech Ken O’Brien is friendly, thorough and addresses all concerns and questions.
Tammy in the office is super helpful with scheduling.
Have been using Sure Thing Pest control for a long while. They do a great job on the quarterly spraying. The number of pests in my house has drastically fallen off. In addition, Ken (my tech) is always quick to respond and help with any issues we find in our weird house.
Ken O’Brien from Sure Thing has been our technician for numerous years. He always calls before he comes to see if we have any specific areas of concern. He does a very thorough job and the evidence is the very limited number of bugs in the …
I’ve used Sure Thing for a few years now and wouldn’t recommend anyone else for your pest control / services. Their customer service is extremely responsive and helpful with any questions. The gentleman who comes out for the quarterly …
We have used Sure Thing for several years. Ken is our tech and he is a pleasure to work with. He is responsive, thorough and friendly. We see great results after service.
Ken O’Brien is the technician that comes to the house. He is extremely knowledgeable, very accommodating, and does the job just as if it is his own residence. Good value for the money and just a very solid company.
Matt Roberts called before arriving and got here at the scheduled time. I was seeking a new company to maintain bait stations as I live next to a large grain field and previous provider no longer in business. Price was fair and Matt …
We have had tech Matt Roberts from Sure Thing Pest control at our current home and also our previous home for Quarterly service and have been very pleased. Matt is always kind ,courteous and professional. Very knowledgeable and can always answer our questions. We would not use anyone else!
Couldnt be happier with this company and the service they provide. Ken, takes care of my home and business. He is a great guy with stellar communication. They’re always on time and he has kept any issues at bay all at an affordable price. Highly recommend for commercial and residential properties
I have been using Sure Thing Pest Control for a long time.. I’ve been particularly pleased with Ken O’Brien. He’s been treating the exterior of our home for many years. He is always friendly, thorough, knowledgeable, and patient with any questions.
We have been using Sure Thing Pest Control for a few years now and are very pleased with the service! Can’t say enough nice things about our service rep Ken. He has always been so kind and easy to work with. We began using Sure Thing after …
I highly recommend Sure Thing Pest Control. Ken OBrien has been my service agent for two years. He is honest and thorough and gives you the information you need to make an informed decision on the most effective way to keep your home …
I’ve been using Sure Thing Pest Control for a few years. Ken has always been dependable for quarterly treatments to make sure our property stays pest free. Their mosquitoe treatment has also worked extremely well allowing our family to …
We have used Sure Thing Pest Control for 5-6 years now, with Ken O’Brien servicing home for at least the last 4 years. Ken has been great to work with. He is always on time. Inspects our home with care and points out any current or …
Love my experience with Sure Thing Pest Control and my serviceman Ken. I live in a very wooded area and have has lots of bug/critter issues in the past. Since we have been using Sure Thing our issues seem to have disappeared. Ken is …
(Translated by Google) Professional
(Original)
Peofessional
Always on time
Responsive, prompt, knowledgeable, & polite
killed all the bugs in my refrigerator!
I love how quickly they respond!!
Great place to work and the service is great!!!
Very professional, does a great job.
Excellent customer service and also paid attention to my concerns thank you
Arrived on time and was very quick, friendly, and professional
What great customer service! They really know how to take care of their customers.
They have great service they have great people working for them and I would recommend them to anyone
Always alerts us of their upcoming visit….personnel always friendly and willing to answer questions…..very satisfied with their service.
Quality service and reasonably priced helped eliminate a problem no other company could at one of my properties.
Great service and very effective. Mike Pufal was very knowledgeable and solved our problem right away.
Overall, very good service. They came out quickly and took care of the problem. The gentleman who came out was great and very knowledgeable.
EXCEPTIONAL STAFF!
Multiple treatments with disappointing outcome.
Another company 2 and done with results that have lasted over a year.
Came out explained what they would be doing to get our house insect free…2 weeks later came back out because we had some survivors….haven’t seen any since…highly recommend!
Very professional and courteous. Extremely thorough. These people are experts. We use the year-round plan. Wouldn’t use anyone else. Met the owner. Very honest people!
Upon returning from vacation and finding evidence of tiny invaders, I set some traps and called Sure Thing to make sure there wouldn’t be any more ingredients I had to throw out. Tech. Mike Pufal was quick and courteous and explained …
Ken
Is very thorough & very knowledgeable.
High quality service. Very responsive
I have used Sure Thing for over 15 years and for personal and investment properties. They are always responsive when called and eliminate pest issues the first time. I recommend Sure Thing to all my friends.
Our rep Ken is awesome!
Chris Schavel always goes above and beyond the work requested of him. All the issues I have had are under control and quarterly maintenance is keeping it that way. I would highly recommend them for any of your pest control work.
I like Surething pest control. My tech David Kennedy does a really nice job. Our first tech Chris was willing to come out whenever we say ants to put out traps or spray.
Best Customer Service EVER!!!!! I needed bug id and was told I could email a pic of the bugs and size reference. Was told what it was so now I know my plan of action. Will be hiring them AGAIN soon for my pest control needs. They definitely deserve more than a 5.
Sure Thing Pest Control has done a great job for me. Mike Ward is very professional and patient with my questions. I appreciate how comprehensive he is and the job he does.
We had been freaking out all week since finding these pests and Mike put all of our fears to rest. He was very knowledgeable and extremely helpful. Luckily, it wasn’t as bad as we thought, but thank you Mike for taking such great care of us and our house!
Mike Ward is hands down the best, most professional technician we have ever had. The personal touches make us feel like he is an old friend. He is AWESOME!!
Shout out to Matt Roberts from Sure Thing Pest control. He does a great job, keeping our property and house bug free. This past spring I called Matt in a panic when we where having some siding replaced. As the contractors pulled off old …
The people that come out are nice and helpful. However the office is shady. Not clear pricing and what services are offered. Miscommunication with customer and service people. We got treated very poorly when we needed our inspection to sell …
I just want to say they came out for us last year and did an amazing job. Where another company said we had bed bugs they properly diagnosed as an obscure insect (spring tails). Very reasonable and quick to respond and treat. Highly recommend them and do not understand why others left poor reviews.
Luis Demara from Sure Thing Pest Control did a great job at our house. We called to have him spray for clover mites and remove a wasp next. He was very efficient, very informative and honest. We would recommend Sure Thng and Luis to others.
I had the worse experience with this company. I called to schedule an appointment and was told I could cancel my appointment prior to service. I called to cancel my appointment and I was assured it would be cancelled. Thirty minutes to an …
I just purchased a home from someone that was under warranty with Sure Thing. I called to get some pricing information in order to compare if I would renew warranty with them or not. The office flat out refused to give me any information …
Zero respect for your time…. no apologies! I guess I need to stick to the big guys they apparently have better means of communication and are the real sure thing. …
I’ve been using Sure Thing Pest Control for years. Mike Purfal has been to my home for termite inspection in the past. …
Friendly service. Clear pricing. I was given an explanation of how to fix and prevent the issue. I liked that technician actually stopped by and checked the problem in person. Other places gave estimates over the phone without seeing the issue.
Have had Sure Thing Pest Control for too many years to count now. Have always been please..especially grateful for the professional services of MIKE PAFUL who has been our rep for all those years. He is so knowledgeable, friendly and thorough. Thanks Mike!
Dave from Sure Thing Pest Control has texted when he is coming and is punctual. He is also very thorough and found paper wasp nests and problems, and he addressed those issues. He pays attention to detail around this big old house. We really appreciate his hard work.
Hello, I called Sure thing for my mice problem, they sent Mike Ward. Mike was very professional and very helpful, he went over the entire house inside and out to find the issues. Then he knew what needed to be done explained it all to …
We have been a long term customer of Sure Thing and love the prearranged service. Our technician, Dave Kennedy gives great attention to detail and points out things that we don’t see. Highly recommend this organization!!
Update: It seems the previous owners opted to not pursue some more aggressive treatment options that were included in the annual treatment plan they purchased. Two areas of our home had evidence of termites when we moved in, and there …
Sure Thing Pest Control is definitely our first choice when it comes to pest control. While we do our quarterly maintenance with them, we recently had Luis Demara come out to help out with some needs inside the home. He was very …
Mike is always responsive and informative. He takes good care of us. We had some big problems for awhile and they’re all gone. He’s just easy to work with and chill. And our dog loves him!
We had a great experience with Sure Thing Pest Control, especially compared to prior providers we used. They are very professional and quick to respond to any issues.
I have worked twice with Chris at Sure Thing Pest Control. He is very professional, and here on time. Communication is key and they did everything they said they would, texting me approaching arrival time and emailing the billing so I …
OMG, these people are awesome! We’s never used Sure Thing before, but I called them about a hornets’ nest we just noticed above our garage dorr and they were here and finished within a 1.5 hours of that phone call…! Amazing! …
Jerry is very knowledgeable regarding pest control. He did an inspection of the house and found my crawl space had flooded! He saved my house from being severely damaged by doing his inspection, which turned out I had far bigger issues than ants and flies! He cares about his clients and I highly recommend this company.
Sure Thing came out to handle a yellow jacket nest in a difficult location–inside our front porch. They were able to take care of the nest quickly and without any damage to the house. The cost was extremely reasonable.
Matt has done our home service in Milford for many years, he is very professional and has kept out home and yard ,deck bug free. He is an outstanding employee. He is the best customer service tech that we’ve ever had to our home. I give him 5 stars. Thank-you!
Sure Thing Pest Control came to my home on Wednesday – 8/12/2020 to take care of a yellow jacket nest I found (or it found me!) when I was trimming my ivy. They were on time and professional. The technician that came to my home was Corbin …
Our service technician Ken did a great job.
We had consulted with another company but didn’t feel comfortable with their “pitch.” So we called Sure Thing. Every interaction has been easy and professional. Our technician took extra time to walk our property and talk about our …
We’ve used Sure Thing to spray quarterly for years and have always been happy with the service. Mike Ward is our technician and does a great job and is really friendly to our dogs when he sees them. The client service team is always helpful whenever I call too. I would definitely recommend them.
I called because I got stung near my trash cans. Person did not find anything near the trash cans, but did dust behind my shutters. I choose them bc they had a 30 guarantee. I called within the 30 days, and sent pictures, of a swarm near my …
Ken was great. He is very knowledgeable and friendly.
Ken always does a great job and is always willing to help and find a solution. Very professional.
Ken as always did a wonderful job. Highly recommend Ken & Sure Thing Pest Control.
Had a yellow jacket problem in dormer of house. First called orkin and they wanted to sell me a 6 month “program”. Finally told them I only wanted/needed someone to come by for single treatment. When they told me the cost I tried doing it …
Matt did a great job getting rid of the moles! Highly recommend!
The company was very responsive from my initial contact. There was even a point where there was a miscommunication and it was immediately rectified. Mike came out and he was very knowledgeable and explained everything in a way that was easy to understand. Well worth the money spent and would definitely use again (and recommend).
Ken does excellent inspections tells me what he’s done and explains it to me.
Ken is knowledgeable, attentive to details and professional. Thank you for keeping our home protected!
Ken O’Brien is extremely professional, courteous, helpful and knowledgeable.
I’m very thankful and appreciative.
We’ve used the service for about a year now and the difference is night and day. Ken stays on top of everything, let’s us know what’s going on and provides great feedback.
Ken always calls to let me know when he will be here. He always tells me the results and l lets me know when he is leaving.
Great technician.
We can’t say enough good things about our “bugman” Ken. He goes over & above to keep our business bug free. We consider him part of our work family.
DO NOT USE THIS COMPANY. The owner Glen, sent his son (Corbin) out to do our termite treatment in April 2018. While out at our house, his son drilled holes through our concrete front step and through our basement ceiling drywall. This then …
Ken O’Brien has been servicing our offices for years. He is always very through, knowledgeable and super friendly!
Ken O’Brien has been performing our quarterly pest control for a few years. He always calls before he stops by and does a great job!
Ken Is our technician and has been for years. He always does a great job. We recommend sure thing to anyone who asks.
Ken came to the house and took the time to explain anything and everything pest related with me. What to look out for, what to be concerned with, how to spot signs of pests and techniques to reduce the likelihood of further post issues. Profesional and punctual as well.
Ken is my technician and he helped reduce our mice problem since we live in a wooded area. He always calls before he arrives at the house and is very professional and friendly. He has eased my mind several times.
I love living in the woods, but the mice who live nearby would like to move in. Ken at Sure Thing has managed to keep the mice out and made my home more enjoyable. He checks in quarterly and keeps all pests outside where they belong!
Sure Thing Pest Control is Great. The service man Ken is very friendly and keeps me updated on everything he finds while he is here for service call. 5 stars- Terry S.
Kevin did a great job getting ants out of our house a few years ago and has kept them out ever since! He comes quarterly and is polite and efficient.
I live near the woods…NO pests and EXTREMELY responsive.
They are also reasonable with regards to their rates. I have been using them for close to 10 years. Cheers to another 10!
Ken is the most through pest control guy I have ever met. He always helps us prevent any issues in our place of business. Thanks for always taking good care of any pests.
Ken has been our serviceman for years He provides exceptional service. He is friendly and professional and thorough in his inspection I would highly recommend
Ken O’Brian had been servicing our house for years, takes pride in his work and is always prompt. It’s nice having the same tech long term.
Ken is fantastic. I’ve been home a couple of times while he was doing his job and he’s friendly, thorough, and very knowledgeable. Thanks Ken! Keep up the good work!
Had an inspection and treatment from Sure Thing Pest Control. Their tech, Jeff P., found a piece of trim near the roof that was loose. He nailed this back in place and placed several traps in the attic and laundry room. Happy with their …
Ken O’Brien has been our tech for five years now. Highly recommend him and Sure Thing. The improvement over these years is a direct result of Ken’s attention to the details of our property.
We’ve used Sure Thing for several years on a quarterly basis. Our regular tech Ken O’Brien is friendly, thorough and addresses all concerns and questions.
Tammy in the office is super helpful with scheduling.
Have been using Sure Thing Pest control for a long while. They do a great job on the quarterly spraying. The number of pests in my house has drastically fallen off. In addition, Ken (my tech) is always quick to respond and help with any issues we find in our weird house.
Ken O’Brien from Sure Thing has been our technician for numerous years. He always calls before he comes to see if we have any specific areas of concern. He does a very thorough job and the evidence is the very limited number of bugs in the …
I’ve used Sure Thing for a few years now and wouldn’t recommend anyone else for your pest control / services. Their customer service is extremely responsive and helpful with any questions. The gentleman who comes out for the quarterly …
We have used Sure Thing for several years. Ken is our tech and he is a pleasure to work with. He is responsive, thorough and friendly. We see great results after service.
Ken O’Brien is the technician that comes to the house. He is extremely knowledgeable, very accommodating, and does the job just as if it is his own residence. Good value for the money and just a very solid company.
Matt Roberts called before arriving and got here at the scheduled time. I was seeking a new company to maintain bait stations as I live next to a large grain field and previous provider no longer in business. Price was fair and Matt …
We have had tech Matt Roberts from Sure Thing Pest control at our current home and also our previous home for Quarterly service and have been very pleased. Matt is always kind ,courteous and professional. Very knowledgeable and can always answer our questions. We would not use anyone else!
Couldnt be happier with this company and the service they provide. Ken, takes care of my home and business. He is a great guy with stellar communication. They’re always on time and he has kept any issues at bay all at an affordable price. Highly recommend for commercial and residential properties
I have been using Sure Thing Pest Control for a long time.. I’ve been particularly pleased with Ken O’Brien. He’s been treating the exterior of our home for many years. He is always friendly, thorough, knowledgeable, and patient with any questions.
We have been using Sure Thing Pest Control for a few years now and are very pleased with the service! Can’t say enough nice things about our service rep Ken. He has always been so kind and easy to work with. We began using Sure Thing after …
I highly recommend Sure Thing Pest Control. Ken OBrien has been my service agent for two years. He is honest and thorough and gives you the information you need to make an informed decision on the most effective way to keep your home …
I’ve been using Sure Thing Pest Control for a few years. Ken has always been dependable for quarterly treatments to make sure our property stays pest free. Their mosquitoe treatment has also worked extremely well allowing our family to …
We have used Sure Thing Pest Control for 5-6 years now, with Ken O’Brien servicing home for at least the last 4 years. Ken has been great to work with. He is always on time. Inspects our home with care and points out any current or …
Love my experience with Sure Thing Pest Control and my serviceman Ken. I live in a very wooded area and have has lots of bug/critter issues in the past. Since we have been using Sure Thing our issues seem to have disappeared. Ken is …