Best service you’ll find at a bank, they really embrace what community banking is all about, the slogan says it all Big Enough To Serve You Small Enough To Know You.
Hiring process sucks… If you tell someone you will call them in a week do so very unprofessional to lead people on! And this is to the three people who interviewed me!
What a nose dive. Used to be a great place to bank, but the “new crew” shelved customers service. Basic inquiries cant be answered. Take your business elsewhere.
Friendly, courteous and highly experienced in every aspect of the banking business. If you’re looking for a banking partner not just a bank then look no further.
I highly recommend Surety Bank. When faced with a financial emergency Branch Manager Tony Alimonti personally reached out and assisted my business until fully funded.
If you love great customer service, then you will definitely love this bank. Got tired of always going into the BIG banks and feeling like a number. The folks that work here know you by your name, and you always see the same faces unlike the other banks where you get someone new every time!
As a owner of a local small business dealing with this pandemic it was a pleasure being able to talk to someone in person to figure out our options. The personal attention they offer is a nice change of pace. Thank you Ryan, Saydy, and staff at Surety Bank for making it so easy!
Fantastic service! Ryan was extremely efficient in securing a PPP loan for my business within just a couple of days of applying. This will help ensure that my business will have the ability to keep staff employed during this unprecedented situation (COVID-19). I highly recommend banking with Surety!
I come into Surety Bank every 7-10 days. Service is prompt and courteous. If I have a question I get an answer with an explanation. The staff is friendly and many of them recognize me and call me by name. In addition, they remember personal conversations we have had in the past. This is why I prefer a community bank.
The people at Surety Bank are VERY caring and have always gone out of their way to make sure I have what I need, including personally calling me to follow-up without prompting. …
Surety Bank has been an excellent place to do business with. Missy has been able to answer all of our questions and has helped us either directly or put us in touch with the people who can. We look forward to doing more with them in the …
Surety’s provided my business with flexible terms on a loan and a line of credit. They are good people, with fast and friendly service. Their top leaders make themselves completely accessible to their customers who can walk from the lobby …
Surety bank is the only truly locally owned bank in our community, and it shows. Ryan and his entire staff are always available to take care of what their clients need. Everyone I personally know who was able to get a PPP loan came thru …
We have our minor savings account here and they give us lollipops! They Love Kids!!!!
Extremely HAPPY with the level of personal service received on multiple complicated transactions. Thank you Suzette and Paula!
Sure would be nice to have after hours tech support for online banking when you have an issue with online banking.
Best service you’ll find at a bank, they really embrace what community banking is all about, the slogan says it all Big Enough To Serve You Small Enough To Know You.
Surety has excellent customer service. Missy and the Surety staff have a lot of experience in commercial banking ..
Love banking at surety. I was getting so frustrated with the big bank mentality. Awesome customer service and less rediculous fees.
Surety Bank has been very supportive of Volusia Count 4-H. Especially Missy Chaves!
A very friendly professional banking institute. A well-trusted bank
that has been in our community for many years.
Hiring process sucks… If you tell someone you will call them in a week do so very unprofessional to lead people on! And this is to the three people who interviewed me!
What a nose dive. Used to be a great place to bank, but the “new crew” shelved customers service. Basic inquiries cant be answered. Take your business elsewhere.
I deal with banks regularly. Surety Bank went above and beyond to help a few of my clients. Thank you Suzette & Saydy & everyone else there ! !
Friendly, courteous and highly experienced in every aspect of the banking business. If you’re looking for a banking partner not just a bank then look no further.
I highly recommend Surety Bank. When faced with a financial emergency Branch Manager Tony Alimonti personally reached out and assisted my business until fully funded.
Management very helpful. Resolve issue instantly. Good service 👍 …
If you love great customer service, then you will definitely love this bank. Got tired of always going into the BIG banks and feeling like a number. The folks that work here know you by your name, and you always see the same faces unlike the other banks where you get someone new every time!
As a owner of a local small business dealing with this pandemic it was a pleasure being able to talk to someone in person to figure out our options. The personal attention they offer is a nice change of pace. Thank you Ryan, Saydy, and staff at Surety Bank for making it so easy!
Fantastic service! Ryan was extremely efficient in securing a PPP loan for my business within just a couple of days of applying. This will help ensure that my business will have the ability to keep staff employed during this unprecedented situation (COVID-19). I highly recommend banking with Surety!
I come into Surety Bank every 7-10 days. Service is prompt and courteous. If I have a question I get an answer with an explanation. The staff is friendly and many of them recognize me and call me by name. In addition, they remember personal conversations we have had in the past. This is why I prefer a community bank.
The people at Surety Bank are VERY caring and have always gone out of their way to make sure I have what I need, including personally calling me to follow-up without prompting. …
Surety Bank has been an excellent place to do business with. Missy has been able to answer all of our questions and has helped us either directly or put us in touch with the people who can. We look forward to doing more with them in the …
Surety’s provided my business with flexible terms on a loan and a line of credit. They are good people, with fast and friendly service. Their top leaders make themselves completely accessible to their customers who can walk from the lobby …
Surety bank is the only truly locally owned bank in our community, and it shows. Ryan and his entire staff are always available to take care of what their clients need. Everyone I personally know who was able to get a PPP loan came thru …