$125 for a contact exam is RIDICULOUS. And I don’t appreciate that I wasn’t at least notified before my last script was expired! I would think that would be a curtousy they provide considering how expensive the exam is!
Lovedo the customer service and the new location is just as big as before. I like the one on one attention and the extra mile they took for me and my children to all be added to the system.
There very good on helping me in better my vision thank you so much for the way i see and the service is fast and getting my glasses quicker than I thought. Thanks SVS Vision.
Sitting, here outside of the SVS vision in Southfield, Michigan. Arrived at 1:15 pm on. Monday afternoon. Only to get to the door and a lady yells, ” Read the sign, on the door. I’m closed until 2:00 pm for lunch. Really, I don’t live down …
If I could give them a 1/2 star…I would. My son had a 12:45 appt. We were 5 min. Late. I apologized upon arrival and was told by Kristen that I was 7 min. Late and they only allow for a 5 min. Cushion and that I needed to reschedule. …
I scheduled a 12 30 appointment at your monroe mi. store and was asked to come 10 min.early for paperwork. .i showed at 12.21..and was told sorry your way late for your app…you were supposed to be here at 12.15 ..if you needed an extra 15 …
Purchased prescription safety glasses through my employer. The employees are rude they run you in and out quick. I would not purchase glasses from there unless I had to through my employer.
Tina MaNOOBian or however you say her last name is a shame before God! The staff and tina are HORRIBLE!!! They messed up my order and had a bad attitude to add to it.
SVS Coolidge and 9 mile in Oak Park Michigan
The young ladies that work There wasn’t professional looking very poor appearance. With this virus out here we need clean people working for us thank you very much
My father’s lens has fallen out of his glasses 7-8 times, covered by their “insurance ” minus his 20percent which means $190.00 to send out and within a week, the lens is out AGAIN…wow, they are only 6-7 month’s old!
The staff is helpful and knowledgeable, they are following health precautions in an excellent manner, the Dr is thorough, and the costs are affordable.
Horrible!!! Rosemary is the worst customer service represent I’ve ever had to attempt to deal with! They all just lie to cover each other! I returned all my business and cancelled my sons apt for this company! We will give out business to …
These people are always rude. Overpriced, Doctor is very short and not informative at all. This is a corporate business with lousy staff. Never will I give these turds any more if my money.
Corey at the grosse pointe location is very rude and talk to the customers like they’re children. Cassie the so called manager was just like Corey rude talks over you and rudely hangs up the phone when she don’t know something. The only person at that location that knows her job and is polite is Carolyn.
Dr. Heather is the best. My family just loves her. SVS went above and beyond to make sure my family was taken care of. She is great with kids, the staff was friendly to all of them getting glasses, helping them pick them hem out. And upon …
This was first time going to SVS Vision at their new location. I found the staff to be very friendly and helpful. I’ll be going back there again for my next set of glasses.
I go in there to get my eyes checked do not do accurate care ask for contacts and they gave me a trial pair could not even see through them yes I put them in right and took them out properly one was near and one was far could not even walk …
Due to weather conditions, I had to reschedule my appointment for one week later at the Independence, Missouri location. When I arrived, they didn’t have my appointment in the system and I had to wait for more than an hour for another appointment that day. Very unprofessional.
Excellent service. No matter what day or time they r all very helpful and really make you want to come back again and again. No stress environment here. Thank you SVS Staff 5 Stars here. I give you ten stars.
The optometrist was excellent explaining new technology for a new brand of contacts I will be trying, and the tech was great at helping me choose new sunglasses. I had a great experience .
Polarized lenses will not activate in car (useless) the first eyeglass place I’ve been to that says they have different polarized lenses I’ve used polarized lenses for 3 years now not once have I had any issues with the polarized lenses the …
Worest businesses to get glasses from by far! I ordered a pair of glasses three weeks ago went to pick them up to have the frame melted and had to return them immediately! Waited another week and got the replacement frame picked it up and …
I was treated like a queen at the Mt.Clemens store. The manager, Colleen, is the best! She took every measure to make sure I was satisfied with my purchase. Highly recommend.
After going to your Okemos location I was quite displeased with the service I received. The optometrist was wonderful and knowledgeable. The service member after however was another story. This service member spoke down about my place of …
The Optometrist didn’t introduce himself, and it was my first time, so I didn’t know who he was. Other than that everyone else was nice and I was in and out within 30 minutes.
I was impressed with the state of the art eye exam, I never had such a through go over. The young woman who helped me was very informed and gave me great advise as I looked, and helped me get a great fit and style.
THIS IS THE WORST BUSINESS I HAVE EVER DEALT WITH ! I ORDERED PRESCRIPTION SUNGLASSES. I WAS TOLD THE FRAME WAS BROKEN AND IT WOULD BE RUSHED IN TO THE LAB TO FINISHED. HOWEVER THE US MAIL IS SLOW THERE IS NO TIME ON WHEN THEY WOULD READY. …
After being told my lenses would be guaranteed for 30 days after my purchase I returned to my local store to find that I couldn’t bill my insurance even though the lenses caused headaches. Unbearable ones. I basically got told I had to pay …
Front desk associate was VERY rude. Made comments about customers that the whole store could hear. I felt very rushed. All of the associates seemed like they didn’t care and just wanted to get you in and out as fast as they can.
The ladies were exceptional and patient in helping me pick out the perfect frames! They were absolutely wonderful, I would recommend this location to anyone looking for glasses/eye wear!
I was treated with respect and dignity. The staff is friendly and knowledgeable. My appointment was on time. The dr took time to explain everything to me. The office was clean and inviting.
I can not believe how poorly the customer service was at a flagship location such as this one from incompetence losing a form that was necessary to complete my order, to poor attitudes and im being nice let me tell you i reccomend going …
Mt Clemens office handled 3 of us as walk ins while already having there appointments in for the day I figured it’ll be a while to be seen. We waited like we were scheduled with appointments. I was very surprised. How fast and efficient there were.
I purchased glasses from the Bloomfield Hills location and took them back for an adjustment and they were broken by the manager of the location. They found me a new pair just like the ones that was broken and i was told the lab broke the …
Everyone there is friendly and professional. I’ve done business at their Mt. Clemens location for over 5 years. Mikki is my go to eyeglass consultant….she’s the best!
The staff was professional and pleasant. The only problem was with the excessive distance required to walk to the exam rooms. People with disabilities find walking the perimeter of the building twice (to and from the exam rooms) difficult and painful.
i have been getting text notifications to make my appointment at SVS Vision, I called 3 times now to make my appointment and every time i called i was told ” to hold” and then ” give me you name a number and we will call you back” which never happened. very disappointment as this is my to go to location.
Horrible horrible horrible!!! I have now gone 6 months without my glasses because of a crazy amount I was told AFTER insurance n come to find out the lady never put in my insurance in and was going to pocket the cash after I walked out the …
I got my glasses there, 350 dollars and that was with insurance, unfortunately I fell braking them. Went back to see if they could fix them , she said nope , so they were under warranty. It cast me another 200 dollars. It’s been 3 weeks …
To start, I have never had glasses before, I told the lady this so I did not know how the process worked. After the eye exam with a Dr. who didn’t spend anytime explaining things to me, I sat with a lady who argued with me about my …
Optician, Diane there was wonderful!!! She helped make my eyeglass shopping more tolerable. I mean, I normally hate it!!! Diane was very helpful and knowledgeable of the products. …
Went to the Lenox location to get new glasses only because my old ones were scratched. I have my new glasses. I can see great for distance anything fromt 24 inch or so, up to my face I can’t get a clear spot to view. So I take the glasses …
I felt like I was in and out! Such great service and I was helped a great deal when picking out glasses and sunglasses that fit my needs. Highly recommend this location.
SVS vision has the worst customer service I’ve ever experienced. I called SVS vision (2 different locations) to set an appointment to have prescription lenses put into a pair of designer frames that I received as a gift. Immediately the …
Purchased contact lenses from Middleburgh Heights store and after one day of wearing got a severe eye infection. Called store and was told could not refund me my money. I purchased them for the whole year and was very leery about putting …
The staff is very friendly. My youngest usually clams up in situations where asked a lot of questions, but she did not here and did exceptionally well. They have a good selection to choose from as well.
I was impressed with the professional that dealt with my appointment. Was in and out without any hard sell for replacement glasses. Would recommend this office to anyone.
Third times a charm!! So they came up with a solution to my problems, I needed a tint also needed UV protection, because of medical issues. So by darkening my tint , it got rid of that glare, cannot have a tint with anti glare, on …
I broke the frames of my glasses. They were less than a year old so 70% of the cost was covered. Estimate time to replace 7-10 days. They were ready in 3 days. Very happy.
Thanks to Azhane I’m giving this place 1 star. I needed a new frame for my glasses. I asked this girl can I pay when I come back to pick up my glasses or do I need to pay up front? Azhane says you can pay when you come to pick them up! …
I have been going to SVS for many, many years and the employees there are amazing. Carol always knows exactly what I am looking for. Everyone there always has a smile. Dr. Gay was so helpful with my needs. Thank you SVS
I went in to get lenses for my favorite frames. I asked them to do my clear lenses first and when those were done, they could do my sunglasses. Got a price for both on a Thursday but when I came back on Monday, the price had increased. The …
I had a great experience there all the staff was wonderful courteous well-informed very knowledgeable all my questions were answered all the time that I wanted to take looking things over was encouraged it was an awesome experience would definitely recommend this Vision Center
Some of the nicest most professional people I’ve ever dealt with. Always willing to go the extra mile to make sure you are satisfied. This location is and will remain my first choice for future eye exams and follow ups
Clean, well-staffed, friendly office. Covid protocol in place. Dr. Roy is very courteous, answers all your questions, and thorough exam. My go-to eye place now.
I had an A plus experience at svs. The woman I worked with to find the right glasses was very nice and accommodating. I have been going here for a few years and will continue to make the drive for the great service!
Review of service at SVS Vision Madison Heights: This is the UAW provider for eyeglasses etc. I have glasses that were 2 years old purchased from this location. Took them in for adjustment as they were sliding off my nose. Latoya overheated …
Horrible customer service! Rude. Needed new glasses because my broke. Spent a long time looking and finally picked a pair I liked. Asked the woman to write down info for me. She said No and took them from me. Said said you got them off the display over there and you can’t buy those. Why have a display you can’t buy from?
We have been going to SVS for many years. The staff is very helpful and friendly—- Marissa is top notch with a real eye for a good look. There’s a great selection of frames including Designer (Mens & Womens) like Michael Kors, Coach, Kate …
I recently got glasses from the Sterling Heights location and I didn’t receive the right help nor information. My glasses were broken and I was told by the Sterling Heights location that I would have to pay a fee because my insurance …
My first visit here was very pleasant. Mind you this was my first time ever getting glasses so I was slightly nervous. But yes, at first the receptionist did seem like she was rushing me. But then again it was also busy at the time I walked …
The staff here are very rude and seem to have very little time for customers. My sons glasses were supposed to be in within 7 to 10 business days, after calling multiple times asking about where the glasses are they finally told me there …
Had my first eye exam at this location today along with my son and man it was a horrible experience; starting from opticians talking to each other very LOUDLY about food, barbecue and their plans for the weekend, a receptionist that told me …
I had a great experience there from the moment I walked through the door. The Dr was very professional and polite. All of the staff there were very helpful. Special thanks to Wendy for helping me with my glasses selection.
This place is wonderful IV been going here for 10 years now and every experience has been wonderful. Every one is ship nice and very helpful no matter what you hv going on. Thank you everyone for all your help n care.
I had a great experience at this store. I’m very particular about my glasses, and Azhane assisted me in selecting frames and providing her opinion making my choice much easier. I highly recommend anyone to consider the Mt. Clemens SVS …
Called to have prescription emailed to me. Was told could only fax or pickup. Called another SVS and they emailed it in 3 min. Called Original store back and told them and they told me I was ” lucky” there not supposed to do that. WHY NOT? Receptionist was rude!! Will never buy anything here.
Love the service at the Mount Clemens location! I’m never waiting long and the staff is helpful and patient with my child while choosing her frames (she is a PICKY fashionista). I will continue to let them serve me and recommend family, friends, and strangers to do the same!
Total disaster! Go somewhere else and save your benefits. After 2 visits they still couldn’t get the contact lens prescription correct. Also, I called prior to my first visit to confirm the copay for contact lens and eyeglass exam and was …
I had an appointment to pick up my much needed glasses. The office closed because of possible covid infection. Ok rescheduled appointment needs rescheduling. I’ve called 4 days to get another appointment. I’ve left several messages. Oh yes …
Repeatedly a very poor experience, previous pair of glass incorrect prescription, employees gruff when you want adjustments. Tried to give them another chance, wouldn’t even let me use the bathroom now. Emailed corporate, their return call gives a phone number in which they can’t be contacted. Poor customer service.
This Optical Center has been really helpful for me. Everyone there is polite, patient, and informative. I have a very odd prescription and an awful astigmatism, making it extremely difficult to find a contact prescription that works for me. …
Excellent! Staff and doctor so professional! I told them I was only getting what my insurance covered, and guess What? I was treated kindly and like a valued customer. The last place I went, when they didn’t upsell me said “you’re going to hate your glasses” yikes
Excellent personal service! Nicole was fabulous in helping pick out my new frames as well as explaining my new prescription. She did a fantastic job and I would highly recommend them to family and friends!
The staff was fantastic! The doctor is great and very welcoming. They didn’t have a huge selection of frames but all in all a great experience and great location.
I’ve been wearing glasses for 23 years, I have to say that SVS Vision exceeded all expectations. Working in the medical field, we learn patient care is our number one top priority. From start to finish, each member of the staff made me feel …
Every staff member at this location is very friendly and helpful. I had to visit here twice and both times I had my child with me. She’s well behaved for the most part but they never mad me feel like it was a problem having her there. Which …
I was helped by Diane and she was awesome! She helped me choose the perfect glasses and bought over all the glasses that fit me even though she made it hard for me to choose because she bought me so many wonderful choices I end up choosing one! Everybody was so kind and welcoming also!
This was our first time visiting SVS. They were very helpful in making our appointments. Super friendly when we walked in. Had a comfortable seating area with coffee. Always asking if we were ok or comfortable while waiting to be seen. Very helpful with picking out frames and trying them on. I highly recommend this place.
Worst experience I have ever had getting glasses.. purchased glasses in December..made appointment in January for eye test…it took 31 days for them to get with me and tell me sumthing went wrong with my insurance..and tried to get me to sign a waiver of no responseablity for glasses ..wouldn’t refer them to anyone.
Worst ever vision company I’ve ever used. The only reason I use them is because that is what the County provides…… I have had to have lens replaced a couple of time due to severe scratching. Even though I did exactly what I was told …
I scheduled an appointment with the doctor for my son. We were 7 mins late and when we arrived were told we couldn’t be seen because the doctor had another appointment in 8mins. Now ive always understood the rules of timing when it comes to …
I had the best experience I have ever had at an eye doctor here! My doctor was excellent as was Robin who helped me pick out some super cute glasses. I highly recommend SVS vision in Mt. Clemons to all in the east Metro Detroit area.
They get you in and out and on time with your appointment time. I had a great experience picking out my glasses and eliminating all the pairs I had to choose from. She also helped me get a new pair of prescription sunglasses. I have to say it is the best eye care place I have been to and will continue to go back there 🙂
Worse than just horrible they are thieves.
worst customer service would be complimenting this place.
I called with my insurance info and booked an appointment. …
I would recommend SVS to everyone and anyone who ask about vision center. SVS is awesome every staff member very pleasant and helpful .😊😊It was a pleasure going there …
The service is pretty good at this location, but the prices are outrageous. The doctor is ok, but can be a little short. After this year, I’ll be looking for another eyeglass company primarily because of the prices. $500 out-of-pocket for …
You have to go here to get your glasses. And make sure you ask for Carol. She is amazing. She is like sitting with a old friend. She helps you pick out glasses that fit your face perfectly. The doctors that are there are so thorough and …
My eye exam with Dr. Gay was very thorough, and most reassured that everything was healthy and accurate. The staff and Jill (office manager) very kind, professional & helpful. Great experience, looking forward to receiving my new glasses. Highly recommend
Worst optometrist office experience EVER. I wish I could give zero or negative stars. They gave us the WRONG prescription—the doctor clearly wrote RX for distance, but front desk enter +1.75 (opposite of nearsightedness). When we had the …
I was able to do a walk in and be seen pretty quickly. The staff on my initial visit was pretty pleasant. The Dr. was thorough and explained things pretty clearly. I received a call a couple days later to pick up my glasses. …
Wasn’t able to atune to why the bcbs doesn’t recognize very insignificant maybel as a significant other to any paired party still waiting to hear back from marttm
My visit was very nice everyone was friendly and it didn’t take long i would recommend this place to everyone thank you for your fast service and all the information you give me Thank you
Andrew helped me and was very knowledgable and friendly. This was my first time purchasing glasses and he made the process very pleasant for me.
I went back to order safety glasses for work and Diane helped me this time. She …
I had a great experience here getting my glasses and contacts for the first time. I waited no more than 5 minutes to see the doctor who was wonderful! Once I was done with the exam I started to look for glasses and a sale associate came to …
I have been a customer here for many years and the service and quality of the products has been pretty good. But on my last experience with the purchase of my new eyeglasses we had a couple problems with getting my glasses in a timely …
Today I had an an appointment for my eye exam. I am medically exempt from wearing a mask. When I walked into your facility I was pleasantly greeted, then was told to put on a mask. I informed the receptionist that I was medically exempt …
i have been there twice because it was the closest optometrist near my house and I will say my family and I will never be returning to another svs vision. The doctor that I saw was very rude both times and after doing a specific exam for me …
Staff is very friendly. They went out of their way to make sure I was happy with my options. I have gone to other SvS locations and this one is my favorite. They really are kind and helpful. And the store is always very clean.
This was my first time at an SVS vision, I’ve been going to a little self owned eye doctor for years but I recently moved and thought I would give this place a try. I will not be going back the eye doctor I had was very rude and short with …
My son got the lenses of his glasses replaced at SVS Mt. Clemens. The same place he got the glasses in the first place. They returned them to him with the arm broken and said they couldn’t repair them. $260 paid when the glasses were in …
All I can say is wow! Such wonderful customer service and kind workers here❤️ Lady at the front desk was very kind and respectful, my appointment was very quick was in and out within I’d say 30 minutes especially with the help of both …
My first time here. Soon as I walked in I was greeted by a nice staff. Very professional and the Dr was cool and explains everything and walks you through the process if you have questions she will answer I Felt very comfortable and …
My most recent visit restored my positive experience with SVS Vision. This was due to the excellent service received from the store manager Jina Waroway. My previous visit was me inquiring about my eyeglasses order where I provided the …
I had an appointment and was late due to traffic jam and really needed to be seen that day and they accommodated me and were helpful from beginning til end
Worst experience ever! Lenses are defective, scratches easily, coating wears off easily, management can clearly see the problem but continues to act like there is no problem.
I’ve been dealing with this SVS location for many years, Marissa has always been very intuitive and stands by her product. She even can pick me out frames that she knows I will like, excellent customer service!
SVS Vision has the most friendliest people that works in the store . I love my glasses ,but had to come back on several occasions cause they kept falling off my face. My problem was resolved and now I’m happy . I would recommend anyone that …
(Svs vision optical center) Very friendly and welcoming!!! I didn’t wait long to be seen for my eye exam. overall I really enjoyed finding a pair of glasses I feel comfortable in ! Great people ✓ …
Been going here since I moved to Mt Clemens back in 2011 and always got everything I needed or asked. Just came for my annual and find the cutest glasses!
I am actually Adam’s wife Jessika and I had an appt yesterday and had an exam and after I purchased a pair of glasses. I had a slight increase in rx and had bi-focals added to the rx as well, which was a first for me. Gina and Dionte (Sorry …
I highly recommend these guys are so so beautiful and kind the doctor and all assistance so kind warm-hearted just make you want to come in there and want a pair of glasses whether they’re eyeglasses or sunglasses thank you so very kindly
Marissa is the best. She is extremely knowledgeable, understanding, helpful and gets the job done correctly the first time. Most definitely an asset. Always extremely friendly willing to go a step above to make sure I love my glasses.
I’ve been going to SVS for several years now. I’ve always gotten great service and glasses that work great for me and look great. I especially like to thank Diane for always looking out for my husband and myself.
This was my first experience having an eye doctor appointment. I was devastated that I had to get bifocals, but Mae was amazing! She took her time with me and made me feel very comfortable. She made the entire experience of picking glasses fun and calm for me.
SVS is my optical choice for my yearly exam and glasses. The staff is always there with smiley faces and ready to help with any questions or needs. I would suggest SVS to family and friends.
Ok for routine eye exams. Not for any other issues. Grandbaby hit me in the eyeball with a toy dinosaur. They only do cash appointments for this, and refuse to deal with insurance. Will be finding a new place for all my eyecare needs from now on. No longer recommend. NOT HAPPY!!!! Just cost them our entire family’s business.
Terrible Customer Service. Served by Brian, very rude and has zero knowledge on Insurance from my understanding. Miss lead me by telling the calendar year coverage with fiscal year coverage. Funny claimed his colleagues are wrong when he is …
Dr. Gay has been examining my eyes for many years. He is always pleasant and answers any questions I may have. The techs are helpful when I need help selecting the best eyewear.
The Ladies at this location are the Bomb! They were very knowledgeable, patient, helpful, & KIND! If you want Great customer service and good Quality glasses this is your place.
I just went in last week for a vision test and to pick out new glasses. I am a new customer and the whole visit only took about 30 minutes. The staff there was very helpful and professional, and I got my new glasses in 5 days (went in on Wednesday and got them on Monday). It was quick and simple.
My experience with SVS Vision Optical was Excellent! It started with the eye exam then placing the order for my new lenses then picking up my eyeglasses. Everything was seamless and the staff was professional and offered service with a smile. I am beyond satisfied!
I walked in and was greeted immediately and with a smile. The person who examines before the doctor comes in… she was amazing with my son. Loved her! He was super nervous for his first appointment and she put him at ease instantly. Doctor …
People there are very friendly people and prompt to get you taken care of.
They are helpful and supportive.
Always amazing service!! SVS never disappoints.
High prices, but you pay for service and quality and thats what you get.
Very knowledgeable and friendly. Overall great experience.
Mimi was the best at helping me find what I needed!
Very friendly staff and helpful
Fast & accurate, already done and ready to pick up my new glasses
The staff is very professional, clean environment, and the doctors are very understanding.
The staff literally acts like they have no time for you. It’s beyond ridiculous. And it’s probably never going to get fixed.
The staff was very courteous and helpful.
Friendly staff, Doctors that care & extensive frame choices. $$$
Great service, clean new environment. Friendly staff.
The staff here are absolutely wonderful! Very helpful and friendly
I was a “walk-in” on a saturday and treated like a valued customer.
Love this location. They make me feel like family.
they listen and are great at meeting my needs and wants!
Returned my glasses after just having for 2weeks. Lens kept popping out!
Very good people to work with found exactly what I wanted, good pricing!
Picked up new glasses, need to wait a week to see how the lenses work
Professional and friendly service. Everyone is well trained for their respective position.
Always friendly and helpful. Very well staffed…
Alway friendly, helpful and professional.
Nice doctor, quick exam. Decent selection.
One of the best locations is in Mt Clemens MI. Staff was super friendly and knowledgeable.
Clean, friendly, professional and thorough.
They take of me and my family every time I go there. It is the only place we go for our glasses.
Timely for appointment. Direct withut double talk in answers. Premium customer service.
Friendly love them
Azhané is great, she’svery helpful! Wide selection of brands to choose from.
Everything went well other than the COVID issue.
Very happy with how attentive the staff was there. Smiling faces and eager to help..it was so nice.
Great place! Friendly staff and fast service! Keep up the Great work!
Always a great experience at SVS Vision. Friendly and knowledgeable staff.
Very helpful staff. Great pricing and large selection of frames!
The staff are always pleasant and very patient. I will definitely recommend them to others
Very friendly staff. Been coming here for many years and gave not been disappointed yet.
Great customer service, nice product selection and extremely fast is the reason for the 5 star…
Always liked SVS Vision but found a larger selection of frames at the Cass Ave. Store in Mt. Clemens.
Love this place. My children and I come here all the time. Everyone is nice, helpful and friendly.
Staff is very friendly, helpful, and they have a great selection of glasses.
Very clean, friendly staff and lot’s of frames to choose from. I love coming to SVS Vision.
The staff was very friendly and helpful when it was time to pick out frames. I would definitely recommend them.
This is the best place! Friendly and so helpful!
Very polite and helpful staff. Very good sanitary options in place for Covid.
I received very good service and I am very happy with my glasses.
The staff are very knowledgeable they are up front with you and everyone there is very nice they treat you like a person not dollar bills
Very good
Great service. Great selection. If they take your insurance, they’re competitive.
Very friendly professional helpful staff – nice experience – first time getting glasses –
Staff was pretty rude. Was looking for a new provider but I’ll pass on this place.
The people that work there are very personable and professional. Dr. Heather was great, very knowledgeable and explained everything
Friendly, courteous service and I really appreciated help in picking just the right frames. Thanks SVS, and Happy New Year!
Great place, very patient with my teen children and I because we didn’t know what frames we wanted
Absolutely love the staff here and our glasses are always ready early!
Very safe place. They are taking many precautions and I like it! Everything went well for my visits.
Love the personal touch that Diane gives when selecting glasses.
The staff is very friendly and helpful!
very helpful professional and quick service
The best service hands down.
$125 for a contact exam is RIDICULOUS. And I don’t appreciate that I wasn’t at least notified before my last script was expired! I would think that would be a curtousy they provide considering how expensive the exam is!
Awesome experience! I love my new glasses and the people who work here are excellent!
The staff at this facility are awesome! One of the doctors didn’t have much of a personality but all in all, I will return.
Everyone there is just do nice and they are very honest to let you know if you look good on glasses or not 💗 …
Came in as a Walk in and was given an eye exam and was able to get a pair of glasses. Thank you for the good service!!!
Diane at the Mt Clements office is awesome..
Dr Heather is the best!!
The Dr was good. I don’t recall the ladies name that checked me out but she was fantastic.
Lovedo the customer service and the new location is just as big as before. I like the one on one attention and the extra mile they took for me and my children to all be added to the system.
The staff was very knowledgeable, friendly and patient in assisting me with my eyeglass purchase.
Great service and their selection of specialty lens is awesome. I just love my new glasses.
Helpful and efficient at assisting you make your eyewear decisions. Quick order completion time!
There very good on helping me in better my vision thank you so much for the way i see and the service is fast and getting my glasses quicker than I thought. Thanks SVS Vision.
Lovely staff showed genuine interest and caring which is sorely lacking nowadays…thank you for a great pair of eye glasses!
Sitting, here outside of the SVS vision in Southfield, Michigan. Arrived at 1:15 pm on. Monday afternoon. Only to get to the door and a lady yells, ” Read the sign, on the door. I’m closed until 2:00 pm for lunch. Really, I don’t live down …
If I could give them a 1/2 star…I would. My son had a 12:45 appt. We were 5 min. Late. I apologized upon arrival and was told by Kristen that I was 7 min. Late and they only allow for a 5 min. Cushion and that I needed to reschedule. …
I scheduled a 12 30 appointment at your monroe mi. store and was asked to come 10 min.early for paperwork. .i showed at 12.21..and was told sorry your way late for your app…you were supposed to be here at 12.15 ..if you needed an extra 15 …
They are always so helpful! I have been going to SVS for over 10 years and wouldn’t go anywhere else!
Karla was great, set me up with a good pair of glasses at a nice price.
Purchased prescription safety glasses through my employer. The employees are rude they run you in and out quick. I would not purchase glasses from there unless I had to through my employer.
Tina MaNOOBian or however you say her last name is a shame before God! The staff and tina are HORRIBLE!!! They messed up my order and had a bad attitude to add to it.
Friendly, knowledgeable staff.
I go to SVS in Mount Clemens Michigan. The greatest help I’ve ever gotten is from Wendy. She goes out of her way every time.
The Doctor and the ladies at SVS in Mt Clemens takes care of Business thanks a lot you all did an excellent job in getting my reading glasses.
SVS Coolidge and 9 mile in Oak Park Michigan
The young ladies that work There wasn’t professional looking very poor appearance. With this virus out here we need clean people working for us thank you very much
A very friendly place to get your next glasses or contacts. They have a large selection to look through. They just really make you feel welcome.
My father’s lens has fallen out of his glasses 7-8 times, covered by their “insurance ” minus his 20percent which means $190.00 to send out and within a week, the lens is out AGAIN…wow, they are only 6-7 month’s old!
Very friendly and professional staff
WHY DIDNT I GET A LENS CLEANING KIT ???
WHY IS YOUR TECH BENDING MY GLASSES BY HAND LIKE SHE WAS FORCING A BOTTLE TO OPEN – THAT KIND OF FORCE ! …
We love SVS Vision! what a great, professional place to go to get your eyes examined. Great choice for frames as well.
This place got me in the same day and everyone was so nice. Im always coming back to this place for all my eye exams and contacts/glasses.
Fast and professional. A wide selection of frames.
Good selection of styles. Everyone is very helpful & friendly. Got my glasses within a week.
The staff is helpful and knowledgeable, they are following health precautions in an excellent manner, the Dr is thorough, and the costs are affordable.
Horrible!!! Rosemary is the worst customer service represent I’ve ever had to attempt to deal with! They all just lie to cover each other! I returned all my business and cancelled my sons apt for this company! We will give out business to …
Professional, good selection of frames. My glasses don’t fit perfectly, I’ll have to go back.
These people are always rude. Overpriced, Doctor is very short and not informative at all. This is a corporate business with lousy staff. Never will I give these turds any more if my money.
Corey at the grosse pointe location is very rude and talk to the customers like they’re children. Cassie the so called manager was just like Corey rude talks over you and rudely hangs up the phone when she don’t know something. The only person at that location that knows her job and is polite is Carolyn.
Dr. Heather is the best. My family just loves her. SVS went above and beyond to make sure my family was taken care of. She is great with kids, the staff was friendly to all of them getting glasses, helping them pick them hem out. And upon …
Pleasant experience. The eye doctor asked a lot of questions to make sure I got the best lenses for my everyday living.
This was first time going to SVS Vision at their new location. I found the staff to be very friendly and helpful. I’ll be going back there again for my next set of glasses.
Karla is great. Find more like her!!!
SVS in Mt. Clemens has the friendliest staff and doctors. They are all very nice and helpful, and they have an amazing selection of frames!
I go in there to get my eyes checked do not do accurate care ask for contacts and they gave me a trial pair could not even see through them yes I put them in right and took them out properly one was near and one was far could not even walk …
Due to weather conditions, I had to reschedule my appointment for one week later at the Independence, Missouri location. When I arrived, they didn’t have my appointment in the system and I had to wait for more than an hour for another appointment that day. Very unprofessional.
I have been with SVS Vision since 2014 . I wouldn’t go anywhere else. Now I have my fiancé going to them.?
Excellent service. No matter what day or time they r all very helpful and really make you want to come back again and again. No stress environment here. Thank you SVS Staff 5 Stars here. I give you ten stars.
The optometrist was excellent explaining new technology for a new brand of contacts I will be trying, and the tech was great at helping me choose new sunglasses. I had a great experience .
Polarized lenses will not activate in car (useless) the first eyeglass place I’ve been to that says they have different polarized lenses I’ve used polarized lenses for 3 years now not once have I had any issues with the polarized lenses the …
Worest businesses to get glasses from by far! I ordered a pair of glasses three weeks ago went to pick them up to have the frame melted and had to return them immediately! Waited another week and got the replacement frame picked it up and …
I was treated like a queen at the Mt.Clemens store. The manager, Colleen, is the best! She took every measure to make sure I was satisfied with my purchase. Highly recommend.
After going to your Okemos location I was quite displeased with the service I received. The optometrist was wonderful and knowledgeable. The service member after however was another story. This service member spoke down about my place of …
The Optometrist didn’t introduce himself, and it was my first time, so I didn’t know who he was. Other than that everyone else was nice and I was in and out within 30 minutes.
I was impressed with the state of the art eye exam, I never had such a through go over. The young woman who helped me was very informed and gave me great advise as I looked, and helped me get a great fit and style.
THIS IS THE WORST BUSINESS I HAVE EVER DEALT WITH ! I ORDERED PRESCRIPTION SUNGLASSES. I WAS TOLD THE FRAME WAS BROKEN AND IT WOULD BE RUSHED IN TO THE LAB TO FINISHED. HOWEVER THE US MAIL IS SLOW THERE IS NO TIME ON WHEN THEY WOULD READY. …
After being told my lenses would be guaranteed for 30 days after my purchase I returned to my local store to find that I couldn’t bill my insurance even though the lenses caused headaches. Unbearable ones. I basically got told I had to pay …
Front desk associate was VERY rude. Made comments about customers that the whole store could hear. I felt very rushed. All of the associates seemed like they didn’t care and just wanted to get you in and out as fast as they can.
The ladies were exceptional and patient in helping me pick out the perfect frames! They were absolutely wonderful, I would recommend this location to anyone looking for glasses/eye wear!
I was treated with respect and dignity. The staff is friendly and knowledgeable. My appointment was on time. The dr took time to explain everything to me. The office was clean and inviting.
I can not believe how poorly the customer service was at a flagship location such as this one from incompetence losing a form that was necessary to complete my order, to poor attitudes and im being nice let me tell you i reccomend going …
Mt Clemens office handled 3 of us as walk ins while already having there appointments in for the day I figured it’ll be a while to be seen. We waited like we were scheduled with appointments. I was very surprised. How fast and efficient there were.
I purchased glasses from the Bloomfield Hills location and took them back for an adjustment and they were broken by the manager of the location. They found me a new pair just like the ones that was broken and i was told the lab broke the …
Everyone there is friendly and professional. I’ve done business at their Mt. Clemens location for over 5 years. Mikki is my go to eyeglass consultant….she’s the best!
The staff was professional and pleasant. The only problem was with the excessive distance required to walk to the exam rooms. People with disabilities find walking the perimeter of the building twice (to and from the exam rooms) difficult and painful.
i have been getting text notifications to make my appointment at SVS Vision, I called 3 times now to make my appointment and every time i called i was told ” to hold” and then ” give me you name a number and we will call you back” which never happened. very disappointment as this is my to go to location.
Horrible horrible horrible!!! I have now gone 6 months without my glasses because of a crazy amount I was told AFTER insurance n come to find out the lady never put in my insurance in and was going to pocket the cash after I walked out the …
I got my glasses there, 350 dollars and that was with insurance, unfortunately I fell braking them. Went back to see if they could fix them , she said nope , so they were under warranty. It cast me another 200 dollars. It’s been 3 weeks …
To start, I have never had glasses before, I told the lady this so I did not know how the process worked. After the eye exam with a Dr. who didn’t spend anytime explaining things to me, I sat with a lady who argued with me about my …
Optician, Diane there was wonderful!!! She helped make my eyeglass shopping more tolerable. I mean, I normally hate it!!! Diane was very helpful and knowledgeable of the products. …
Went to the Lenox location to get new glasses only because my old ones were scratched. I have my new glasses. I can see great for distance anything fromt 24 inch or so, up to my face I can’t get a clear spot to view. So I take the glasses …
I felt like I was in and out! Such great service and I was helped a great deal when picking out glasses and sunglasses that fit my needs. Highly recommend this location.
SVS vision has the worst customer service I’ve ever experienced. I called SVS vision (2 different locations) to set an appointment to have prescription lenses put into a pair of designer frames that I received as a gift. Immediately the …
Purchased contact lenses from Middleburgh Heights store and after one day of wearing got a severe eye infection. Called store and was told could not refund me my money. I purchased them for the whole year and was very leery about putting …
The staff is very friendly. My youngest usually clams up in situations where asked a lot of questions, but she did not here and did exceptionally well. They have a good selection to choose from as well.
I was impressed with the professional that dealt with my appointment. Was in and out without any hard sell for replacement glasses. Would recommend this office to anyone.
Was ok I’m not best patient but was quick. Of course like most places they ask if you want alot of things added
Third times a charm!! So they came up with a solution to my problems, I needed a tint also needed UV protection, because of medical issues. So by darkening my tint , it got rid of that glare, cannot have a tint with anti glare, on …
I broke the frames of my glasses. They were less than a year old so 70% of the cost was covered. Estimate time to replace 7-10 days. They were ready in 3 days. Very happy.
I just love the people, atmosphere and prices here. The exam and product selection was quick and informative
Thanks to Azhane I’m giving this place 1 star. I needed a new frame for my glasses. I asked this girl can I pay when I come back to pick up my glasses or do I need to pay up front? Azhane says you can pay when you come to pick them up! …
The staff was amazing they were up front with me about my cost and I was in and out quickly
Very Nice People. Extremely Helpful & Efficient. Glasses came back pretty quickly.
I have been going to SVS for many, many years and the employees there are amazing. Carol always knows exactly what I am looking for. Everyone there always has a smile. Dr. Gay was so helpful with my needs. Thank you SVS
I went in to get lenses for my favorite frames. I asked them to do my clear lenses first and when those were done, they could do my sunglasses. Got a price for both on a Thursday but when I came back on Monday, the price had increased. The …
I had a great experience there all the staff was wonderful courteous well-informed very knowledgeable all my questions were answered all the time that I wanted to take looking things over was encouraged it was an awesome experience would definitely recommend this Vision Center
Some of the nicest most professional people I’ve ever dealt with. Always willing to go the extra mile to make sure you are satisfied. This location is and will remain my first choice for future eye exams and follow ups
Clean, well-staffed, friendly office. Covid protocol in place. Dr. Roy is very courteous, answers all your questions, and thorough exam. My go-to eye place now.
I had an A plus experience at svs. The woman I worked with to find the right glasses was very nice and accommodating. I have been going here for a few years and will continue to make the drive for the great service!
Great experience with Marissa! Only reason it isn’t 5 stars is SVS isn’t competitive with online prices. Otherwise it’s a great place to get glasses.
Review of service at SVS Vision Madison Heights: This is the UAW provider for eyeglasses etc. I have glasses that were 2 years old purchased from this location. Took them in for adjustment as they were sliding off my nose. Latoya overheated …
Very courteous and professional team had my glasses in less than a week.
Horrible customer service! Rude. Needed new glasses because my broke. Spent a long time looking and finally picked a pair I liked. Asked the woman to write down info for me. She said No and took them from me. Said said you got them off the display over there and you can’t buy those. Why have a display you can’t buy from?
We have been going to SVS for many years. The staff is very helpful and friendly—- Marissa is top notch with a real eye for a good look. There’s a great selection of frames including Designer (Mens & Womens) like Michael Kors, Coach, Kate …
Nothing but good things to say about my experience with SVS!!!
I recently got glasses from the Sterling Heights location and I didn’t receive the right help nor information. My glasses were broken and I was told by the Sterling Heights location that I would have to pay a fee because my insurance …
Exam was great. Diane was most helpful.
My first visit here was very pleasant. Mind you this was my first time ever getting glasses so I was slightly nervous. But yes, at first the receptionist did seem like she was rushing me. But then again it was also busy at the time I walked …
The staff here are very rude and seem to have very little time for customers. My sons glasses were supposed to be in within 7 to 10 business days, after calling multiple times asking about where the glasses are they finally told me there …
We went here three months ago for Ray Bans and transitions eyeglasses. With insurance out of pocket was very low. …
Had my first eye exam at this location today along with my son and man it was a horrible experience; starting from opticians talking to each other very LOUDLY about food, barbecue and their plans for the weekend, a receptionist that told me …
I had a great experience there from the moment I walked through the door. The Dr was very professional and polite. All of the staff there were very helpful. Special thanks to Wendy for helping me with my glasses selection.
This place is wonderful IV been going here for 10 years now and every experience has been wonderful. Every one is ship nice and very helpful no matter what you hv going on. Thank you everyone for all your help n care.
I had a great experience at this store. I’m very particular about my glasses, and Azhane assisted me in selecting frames and providing her opinion making my choice much easier. I highly recommend anyone to consider the Mt. Clemens SVS …
Called to have prescription emailed to me. Was told could only fax or pickup. Called another SVS and they emailed it in 3 min. Called Original store back and told them and they told me I was ” lucky” there not supposed to do that. WHY NOT? Receptionist was rude!! Will never buy anything here.
Love the service at the Mount Clemens location! I’m never waiting long and the staff is helpful and patient with my child while choosing her frames (she is a PICKY fashionista). I will continue to let them serve me and recommend family, friends, and strangers to do the same!
Total disaster! Go somewhere else and save your benefits. After 2 visits they still couldn’t get the contact lens prescription correct. Also, I called prior to my first visit to confirm the copay for contact lens and eyeglass exam and was …
I had an appointment to pick up my much needed glasses. The office closed because of possible covid infection. Ok rescheduled appointment needs rescheduling. I’ve called 4 days to get another appointment. I’ve left several messages. Oh yes …
Repeatedly a very poor experience, previous pair of glass incorrect prescription, employees gruff when you want adjustments. Tried to give them another chance, wouldn’t even let me use the bathroom now. Emailed corporate, their return call gives a phone number in which they can’t be contacted. Poor customer service.
Great, caring employees!
My husband and I worked with Wendy in finding frames and getting a price. She is …
This Optical Center has been really helpful for me. Everyone there is polite, patient, and informative. I have a very odd prescription and an awful astigmatism, making it extremely difficult to find a contact prescription that works for me. …
Excellent! Staff and doctor so professional! I told them I was only getting what my insurance covered, and guess What? I was treated kindly and like a valued customer. The last place I went, when they didn’t upsell me said “you’re going to hate your glasses” yikes
Excellent personal service! Nicole was fabulous in helping pick out my new frames as well as explaining my new prescription. She did a fantastic job and I would highly recommend them to family and friends!
The staff was fantastic! The doctor is great and very welcoming. They didn’t have a huge selection of frames but all in all a great experience and great location.
I’ve been wearing glasses for 23 years, I have to say that SVS Vision exceeded all expectations. Working in the medical field, we learn patient care is our number one top priority. From start to finish, each member of the staff made me feel …
Every staff member at this location is very friendly and helpful. I had to visit here twice and both times I had my child with me. She’s well behaved for the most part but they never mad me feel like it was a problem having her there. Which …
I was helped by Diane and she was awesome! She helped me choose the perfect glasses and bought over all the glasses that fit me even though she made it hard for me to choose because she bought me so many wonderful choices I end up choosing one! Everybody was so kind and welcoming also!
This was our first time visiting SVS. They were very helpful in making our appointments. Super friendly when we walked in. Had a comfortable seating area with coffee. Always asking if we were ok or comfortable while waiting to be seen. Very helpful with picking out frames and trying them on. I highly recommend this place.
Worst experience I have ever had getting glasses.. purchased glasses in December..made appointment in January for eye test…it took 31 days for them to get with me and tell me sumthing went wrong with my insurance..and tried to get me to sign a waiver of no responseablity for glasses ..wouldn’t refer them to anyone.
Worst ever vision company I’ve ever used. The only reason I use them is because that is what the County provides…… I have had to have lens replaced a couple of time due to severe scratching. Even though I did exactly what I was told …
I scheduled an appointment with the doctor for my son. We were 7 mins late and when we arrived were told we couldn’t be seen because the doctor had another appointment in 8mins. Now ive always understood the rules of timing when it comes to …
I have been a satisfied customer of “SVS” for many years top quality, every one friendly, greet you with a smile the moment you enter.
I had the best experience I have ever had at an eye doctor here! My doctor was excellent as was Robin who helped me pick out some super cute glasses. I highly recommend SVS vision in Mt. Clemons to all in the east Metro Detroit area.
If you want excellent and fast and convenient service, go here. Great job to the staff. Thank you.
They get you in and out and on time with your appointment time. I had a great experience picking out my glasses and eliminating all the pairs I had to choose from. She also helped me get a new pair of prescription sunglasses. I have to say it is the best eye care place I have been to and will continue to go back there 🙂
Ms. Mae made me feel comfortable and took her time with me to find the right pair of glasses as this was my first time ever wearing glasses.
Worse than just horrible they are thieves.
worst customer service would be complimenting this place.
I called with my insurance info and booked an appointment. …
My experience at SVS was a positive one. Staff was congenial and helpful.
The doctor did his job (improved my prescription) but it seemed like just that …
Fast. Easy. Was out in under 20 minutes. Happy I chose SVS!!!
REGARDING YOUR WOODPOINTE LOCATION IN GRAND RAPIDS, MI
I highly DO NOT RECOMMEND spending any of your hard earned money at this store. …
Was very impressed by the courteous service and professionalism of the staff.
I would recommend SVS to everyone and anyone who ask about vision center. SVS is awesome every staff member very pleasant and helpful .😊😊It was a pleasure going there …
The service is pretty good at this location, but the prices are outrageous. The doctor is ok, but can be a little short. After this year, I’ll be looking for another eyeglass company primarily because of the prices. $500 out-of-pocket for …
Very friendly staff. Took care of my need too see.
You have to go here to get your glasses. And make sure you ask for Carol. She is amazing. She is like sitting with a old friend. She helps you pick out glasses that fit your face perfectly. The doctors that are there are so thorough and …
Very nice. Was promptly taken care of. Best pair of glasses I have had.
My eye exam with Dr. Gay was very thorough, and most reassured that everything was healthy and accurate. The staff and Jill (office manager) very kind, professional & helpful. Great experience, looking forward to receiving my new glasses. Highly recommend
Worst optometrist office experience EVER. I wish I could give zero or negative stars. They gave us the WRONG prescription—the doctor clearly wrote RX for distance, but front desk enter +1.75 (opposite of nearsightedness). When we had the …
I was able to do a walk in and be seen pretty quickly. The staff on my initial visit was pretty pleasant. The Dr. was thorough and explained things pretty clearly. I received a call a couple days later to pick up my glasses. …
Jina is very knowledgeable and pleasant! A great experience.
They were all very welcoming and fast service.
Wonderful service from all of the staff especially Jena. The staff made sure I was satisfied with my glasses. Awesome customer service!
Wasn’t able to atune to why the bcbs doesn’t recognize very insignificant maybel as a significant other to any paired party still waiting to hear back from marttm
My visit was very nice everyone was friendly and it didn’t take long i would recommend this place to everyone thank you for your fast service and all the information you give me Thank you
Andrew helped me and was very knowledgable and friendly. This was my first time purchasing glasses and he made the process very pleasant for me.
I went back to order safety glasses for work and Diane helped me this time. She …
I had a great experience here getting my glasses and contacts for the first time. I waited no more than 5 minutes to see the doctor who was wonderful! Once I was done with the exam I started to look for glasses and a sale associate came to …
I have been a customer here for many years and the service and quality of the products has been pretty good. But on my last experience with the purchase of my new eyeglasses we had a couple problems with getting my glasses in a timely …
I don’t remember the young lady who helped me but she was fabulous.
Today I had an an appointment for my eye exam. I am medically exempt from wearing a mask. When I walked into your facility I was pleasantly greeted, then was told to put on a mask. I informed the receptionist that I was medically exempt …
i have been there twice because it was the closest optometrist near my house and I will say my family and I will never be returning to another svs vision. The doctor that I saw was very rude both times and after doing a specific exam for me …
Very helpful staff and great Dr. Heather. Everyone so friendly.
It’s doesn’t have lowest prices, but great customer service and right in town.
Knowledgeable, helped me pick out frames, plus had to get right script from Dr. office.
Staff is very friendly. They went out of their way to make sure I was happy with my options. I have gone to other SvS locations and this one is my favorite. They really are kind and helpful. And the store is always very clean.
This was my first time at an SVS vision, I’ve been going to a little self owned eye doctor for years but I recently moved and thought I would give this place a try. I will not be going back the eye doctor I had was very rude and short with …
The staff was super friendly super nice I’ve been there on many occasions it’s my favorite spot to go all around good people
My son got the lenses of his glasses replaced at SVS Mt. Clemens. The same place he got the glasses in the first place. They returned them to him with the arm broken and said they couldn’t repair them. $260 paid when the glasses were in …
All I can say is wow! Such wonderful customer service and kind workers here❤️ Lady at the front desk was very kind and respectful, my appointment was very quick was in and out within I’d say 30 minutes especially with the help of both …
Warm and welcoming environment. Greeted with beautiful smiling faces. Very professional and friendly atmosphere.
Glasses we made in the time specified. Picking up was easy and very quick. I will come back again
I’ve been going here for 3 years now and Ive always gotten good service and always walked out of there able to see.
My first time here. Soon as I walked in I was greeted by a nice staff. Very professional and the Dr was cool and explains everything and walks you through the process if you have questions she will answer I Felt very comfortable and …
My most recent visit restored my positive experience with SVS Vision. This was due to the excellent service received from the store manager Jina Waroway. My previous visit was me inquiring about my eyeglasses order where I provided the …
Very pleasant quick and easy. 3 of us were scheduled for appointments 4,4:30 and 5 we were out by 5
I had an appointment and was late due to traffic jam and really needed to be seen that day and they accommodated me and were helpful from beginning til end
Worst experience ever! Lenses are defective, scratches easily, coating wears off easily, management can clearly see the problem but continues to act like there is no problem.
I love the crew at SVS Vision in Mount Clemens. From Doctor Heather down to the entire staff…Thumbs Up in my book!!!
I’ve been dealing with this SVS location for many years, Marissa has always been very intuitive and stands by her product. She even can pick me out frames that she knows I will like, excellent customer service!
I love this place!!
I’ve been going here for years and my experience in purchasing eyewear is very good and most affordable.
SVS Vision has the most friendliest people that works in the store . I love my glasses ,but had to come back on several occasions cause they kept falling off my face. My problem was resolved and now I’m happy . I would recommend anyone that …
Great place for having your vision checked. My girlfriend and I have both used this SVS location for years now. Excellent and caring staff.
Had mean driver take me n I was nervous n scared n girl Dr asst so kind to me.all the employees there great.especially Dr Gay
The staff is always welcoming and friendly. Great customer service…keep up the good work 😃 …
(Svs vision optical center) Very friendly and welcoming!!! I didn’t wait long to be seen for my eye exam. overall I really enjoyed finding a pair of glasses I feel comfortable in ! Great people ✓ …
Been going here since I moved to Mt Clemens back in 2011 and always got everything I needed or asked. Just came for my annual and find the cutest glasses!
Quick and friendly decent selection to choose from ,very happy with my glasses choice have been there a few times!!
The associatems are great here. I needed sunglasses in less than 7 days. They put a rush on it and they had them in 4 days!!!
They were absolutely friendly!! I will definitely make this and my family’s place to get glasses. Thank you !!!
I am actually Adam’s wife Jessika and I had an appt yesterday and had an exam and after I purchased a pair of glasses. I had a slight increase in rx and had bi-focals added to the rx as well, which was a first for me. Gina and Dionte (Sorry …
I highly recommend these guys are so so beautiful and kind the doctor and all assistance so kind warm-hearted just make you want to come in there and want a pair of glasses whether they’re eyeglasses or sunglasses thank you so very kindly
Marissa is the best. She is extremely knowledgeable, understanding, helpful and gets the job done correctly the first time. Most definitely an asset. Always extremely friendly willing to go a step above to make sure I love my glasses.
I’ve been going to SVS for several years now. I’ve always gotten great service and glasses that work great for me and look great. I especially like to thank Diane for always looking out for my husband and myself.
This was my first experience having an eye doctor appointment. I was devastated that I had to get bifocals, but Mae was amazing! She took her time with me and made me feel very comfortable. She made the entire experience of picking glasses fun and calm for me.
SVS is my optical choice for my yearly exam and glasses. The staff is always there with smiley faces and ready to help with any questions or needs. I would suggest SVS to family and friends.
Ok for routine eye exams. Not for any other issues. Grandbaby hit me in the eyeball with a toy dinosaur. They only do cash appointments for this, and refuse to deal with insurance. Will be finding a new place for all my eyecare needs from now on. No longer recommend. NOT HAPPY!!!! Just cost them our entire family’s business.
Terrible Customer Service. Served by Brian, very rude and has zero knowledge on Insurance from my understanding. Miss lead me by telling the calendar year coverage with fiscal year coverage. Funny claimed his colleagues are wrong when he is …
Dr. Gay has been examining my eyes for many years. He is always pleasant and answers any questions I may have. The techs are helpful when I need help selecting the best eyewear.
The Ladies at this location are the Bomb! They were very knowledgeable, patient, helpful, & KIND! If you want Great customer service and good Quality glasses this is your place.
I just went in last week for a vision test and to pick out new glasses. I am a new customer and the whole visit only took about 30 minutes. The staff there was very helpful and professional, and I got my new glasses in 5 days (went in on Wednesday and got them on Monday). It was quick and simple.
My experience with SVS Vision Optical was Excellent! It started with the eye exam then placing the order for my new lenses then picking up my eyeglasses. Everything was seamless and the staff was professional and offered service with a smile. I am beyond satisfied!
I walked in and was greeted immediately and with a smile. The person who examines before the doctor comes in… she was amazing with my son. Loved her! He was super nervous for his first appointment and she put him at ease instantly. Doctor …