Swagel Wootton Eye Institute

Swagel Wootton Eye Institute-Mesa

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Swagel Wootton Eye Institute Reviews ( 213 )

  1. This is a beautiful office the people that work there from the front desk, to check out were so helpful and so friendly. It was a wonderful experience the staff could not be nicer

  2. A great experience! They made sure my eyes were candidates for LASIK and made the process extremely easy. Dr. Ramsey and her staff were super friendly and professional. I have better than 20/20 vision and can’t even remember what it’s like …

  3. I have been coming to this place for a couple years for medical and standard eye reasons. They have been the best place by far. Their staff is really knowledgeable and willing to help. They have state of the art machines and equipment to …

  4. I am posting on a relative’s web page, as I don’t possess a computer. I was recommended to use their facilities to examine and repair a detached t retina. So, they began to perform all the test, a through in-depth exams, and confirmed that …

  5. I WAS REFERRED TO YOUR CLINIC FROM DR. QUINTARA TO SEE IF I WAS A LASIK CANDITATE. UNFORTUNATELY, YOUR DR.’S FOUND A CATARRACT THAT WOULD HAVE TO BE REMOVED BEFORE ANY LASIK. I RECEIVED EXCELLENT CARE BY ALL STAFF, BUT MY INSURANCE WOULD …

  6. Dr. Crump is wonderful. The remodel and new equipment is great. Staff is friendly knowledgeable and very professional.
    Great Practice
    Keep it Going!

  7. Some of the nicest people. Great coffee machine in waiting room . very clean facility.
    Very friendly staff as well in optical department. Some pretty kool glasses and sunglasses.

  8. Professional, caring, and thorough staff. Great customer service. I’ve been coming here for many years for both vision (contacts) eye exams as well as medical eye exams.

  9. Great medical care and courteous service from everyone. Only a week out from the second eye surgery and I can see better without glasses than since elementary school. Incredible!

  10. They were so professional I’m so nice. I didn’t have to wait very long. They explained everything to me that was going on I was completely at ease with Dr Aurora . Thanks for all you do I appreciate it immensely

  11. I had surgery on October 25 2017 on one eye. That one work well. But the second eye. Nov. 5 2018. I’m have trouble with this one. I can’t see well. Have found a solution yet. They seem to think cornea problem. Next appointment Wednesday 21.2018 we’ll see what happens.

  12. You won’t find a better eye doctor place than this one. They are so kind, patient and knowledgeable. This place listens to you and explains things to you so you understand. Highly recommend them.

  13. They’re friendly and generally try to be responsive to my questions. Dr. Krump is very good. It’s the 3rd time though, that after waiting 3 weeks for my gas-perm contact, I call and they have to trace down the problem in the shipping or something, then wait another week for a new order.

  14. From the check-in process to the technicians to the doctor, this experience was first class. My family has been going to them for many years, and every time it’s exactly the same—Great! We have referred them to people many times.

  15. I’d just like to take a minute to give props to Swagel Wootton Hiatt Eye Center. They took extra great care of my Dad during his last few visits to complete cataract surgery and laser eye repair in both eyes. The man now has better eyesight …

  16. I am absolutely amazed by my experience with Swagel Wootton Eye Institute. Dr. Matthew Hammond was able to correct my vision in BOTH eyes by performing LASIK on just my myopic left eye; I can now see 20/15. I never imagined that I had poor …

  17. When I had trouble with my cornea, Sheri Turner, co-manage coordinator, got me in to see Dr. Litoff that day. Dr. Litoff and his team determined that I needed to immediately start taking drops of Lotemax to calm the eye and reduce …

  18. Went to them for over 35 years. When they had Hiatt with them, he did my cataract surgery. Most People’s eyes improve after. He completely made mine so much worse and blamed it on mylasek I had years earlier, so he had to guess on lenses, he was the one who did my lasek, she hadn’t numbers. Haven’t been back since

  19. A great experience!! The entire staff- doctors, nurses and receptionts were tremendous!!
    😎 My cataract surgeries were preformed without any complications. I would recommend this facility to anyone! …

  20. They messed up my insurance information, claiming that I was ineligible. I sat in the waiting room for 45 minutes waiting to see if they could figure it out. They could not, and they we’re unable to reschedule me. I called the insurance and …

  21. We have been going to Swagel Wooten for many years now and love this office. The whole staff is very knowledgable and friendly. They get you in quickly if you need to be seen for a problem. The operating room is right in the same building …

  22. Not impressed. During my eye-appointment, I was checked by their interns, and the actual doctor didn’t come in until the very end to review the results. They dilated my eyes without explaining anything to me, which was wonderful when I had …

  23. I paid $499 for glasses and received them about a month ago. The frames are no longer in stock and the frames come apart from the glasses with a very little bit of pressure. I was not told of this from the start. I took them back to get …

  24. I can see! Dr. Hammond and the staff at Hiatt Eye center are amazing!! I never considered having LASIK before coming to Hiatt Eye Center. Prior to surgery I had resigned myself to a life dependent on glasses, only because I thought that I …

  25. I went to the Swagel Wotton Hiatt Eye Center to see about cataract surgery after hearing about it from a friend who had gone there. I was extremely pleased with my initial visit to see about the procedure. From the people in reception to …

  26. I can’t begin to tell you how much Dr. Hammond means to me as he has brightened my eyesight tremendously. He, and the entire staff are the very best. As an author, I need my eyesight to check my typing constantly, and the surgery went …

  27. I was referred and saw mostly stellar reviews and since I have an uncommon eye condition that takes some time to get the prescription right I made an appointment. Elaine checked me in at 0700 at was very nice and efficient. It went down …

  28. I am very satisfied with the results of my surgery. The staff is very professional. The office runs like a well oiled machine. Look forward on having additional surgery with Dr. Ramsey and her staff.

  29. Two months ago I went in for LASIK eye surgery at Swagel Wootton Eye Institute in Mesa, AZ and Dr. Matthew Hammond performed the procedure. The procedure went smoothly and my vision is now 20/15. After wearing prescription eye glasses for …

  30. 2 weeks post op and couldn’t be happier with the results. Dr Ramsey and the staff were excellent during this whole process even during the COVID pandemic. The cataract procedure to both eyes have made a major difference and new leash on life. Thank you to the entire staff.

  31. I have been highly satisfied with every part of my association with Swagel Wootton Eye Institute in Mesa, AZ, from the moment I walked in the door for my first appointment with Dr. McGeeHee. Every employee showed confidence and concern to …

  32. Simply Wonderful Place!! Professional Staff. I Had Both Eyes Done. Cataracts and Astigmatism. Now I Can Drive And Watch Television Without My Glasses. Highly Recommend

  33. Front desk were attentive and helpful. Joan my Nurse during my eye surgeries was friendly and courteous . Did her job accordingly. The Anesthesia provider: Laura Brown was kind enough in explaining the anesthesia I’m receiving on my Left …

  34. Dr. Hiatt, and his staff were very adamant about me getting surgery immediately. Billing issues with the VA slowed the process, but I wanted a second opinion, so the VA sent me right back to same clinic, (different doctor), no suggestion of …

  35. Scheduled for a cataract surgery but was not satisfied with their performance and preparedness. I had to reschedule the surgery for multi-focal lens twice. The first time, they did not have the lens. The second time, they did not have the …

  36. My experience here was wonderful. I read earlier reviews and I think they have really improved from 4 or 5 years ago. Some of the earlier doctors are not there anymore, Dr. Hiatt is great! Not much waiting in the lounge, efficient staff, …

  37. Very underwhelmed and frustrated with my experience. I have no insurance coverage, and when I was booking my appointment over the phone I was told me appointment would be about 250-300 dollars, which I was fine with as I know these types of …

  38. I had lasik surgery in the Mesa location with Dr. Aurora a week ago and I can honestly say it was the best decision I have made. Every interaction I have had on about a handful of visits the staff are always smiling and welcoming. Dr. …

  39. I scheduled an appointment in October 2021 and it was canceled, so I reschedule to the closest appointment available in January 2022. I got a confusing voicemail saying they had to cancel again and two text messages confirming my January …

  40. The staff was professional and caring. I had cataracts removed from both eyes, 1 week apart. The surgeries and care I received surpassed my expectations. Dr. Matthew Hammond iis an excellent doctor who took time to answer all my questions. I will continue to use him for all my eye care needs.

  41. The back office doctors and technicians are excellent.
    The front desk is the reason why I will NEVER go back there. The last 2 visits they were condescending, lousy attitude and downright ignorant. Sad to say I’ve …

  42. I have been going here for my regular eye exams for years now, and just recently decided to have lasix done. The procedure was fast and I now have 20/15 vision! Dr Hammond was great answering all my upfront questions. He has a ton of …

  43. I came here many years ago for cataracts surgery and it was a great experience. Came back for a follow up procedure many years later with no insurance, got a quote & made an appointment. Later they called and doubled the price so I couldn’t …

  44. So earlier this week I got tested to see if I’d be a good candidate for Lasik, low and behold I was accepted! And on Thursday June 25th, 2020 I had my procedure. Prior to the surgery I was tested for COVID-19 at their office. Showing how …

  45. I had put off LASIK for so long: I told myself my vision wasn’t that bad because I was scared of getting eye surgery. From the moment I walked through the doors, to every staff member that I met, I was comforted and knew I was in the right …

  46. Great help today from Diane in the optical department. She was able set me up with a new frame using my existing lenses as my old frame was broken and on it’s second DIY repair.

  47. I had a 3:20 eye appointment with Swagel Wootton Eye Institute-Mesa. While in route, I encountered 2-different crashes on the US 60. I called Swagel’s office to explain my situation and informed them there was a chance I could be late. The …

  48. Excellent professional customer service experience. Liz was personable and extremely professional and knowledgeable. She has a great bedside manner. Dr. Ramsey is a polished professional. Knowledgeable, calm with great positive demeanor.

  49. Wonderful place. It was recommended by another eye care place the I have cataract removed so I made an appointment with an ophthalmologist that could do the surgery. I did research on the internet looked for a place the had excellent …

  50. My overall experience was great, the staff was very friendly and helpful. Dr. Hammond was fantastic. He explained the process of my procedure, the risk factors, and my aftercare in a way that was very helpful. Less than 24 hours after surgery I had 20/15 vison and I am very happy with my results.

  51. I just got LASIK at Swagel Wootton had the best experience ever! My consultation was on a Wednesday and Michelle made me feel so comfortable. She talked about the details of my procedure, showed me the laser room, the technology and most …

  52. They are very thorough, that’s the upside. I had a busy morning and skipped breakfast, time for my appointment, I didn’t have time for lunch, I got very light-headed from hunger, they gave me granola bars to sustain me through the pre-op exams. Staff was very nice and professional.

  53. My wife and I have been coming here for several years and find the quality of care to be superb. At my last visit a few days ago I was especially impressed with Dr. Loan Ramsey who will be doing my cataract surgery and Ashley Reed, surgical counselor, who explained the process and set up my schedule. Great people.

  54. I have been a patient at Swagel Wooton Eye Institute for 20+ years. My experience with the doctors and staff has been excellent. My children also are patients of the Swagel Wooton Eye Institute. I believe our vision health is in the best hands at Swagel Wooton Eye Institute.

  55. I have always been pleased with the care I have received. My doctors explain everything so that I understand and know what to do to protect my eyes. I intend to trust my eye care to Swagel Wootton Eye Institute in the future. A great group!

  56. I’ve had an absolutely amazing experience with the entire team at Swagel Wootton from start to finish. My LASIK pre-op appointment went smoothly and efficiently to determine the best refractive treatment options for my eyes. Dr. Hammond was …

  57. The most life changing positive experience!!!!
    From the kind women helping us check in at the front desk to the nurses, and tech assistants, this place provides the most exceptional and professional …

  58. I had to have Cataract Surgery on both eyes. Dr. Ramsey did a great job I had two eyes done in 2 days because I have an eye disease in my eyes. I had to come back in a week and have my eyes checked. I came back in 3 weeks and got my …

  59. Since these people can’t be transparent.. the cost for LASIK is around $2200 per eye ($4400 total). The do not accept insurance. Very clean facility but there’s definitely cheaper options out there. Staff was unfriendly, condescending and …

  60. My wife and I went to the have our eyes examined a few months ago. We took Lyft and got there early for our appointment. No problem they went right to work to get us both taken care of. This was both of our first time seeing all this new …

  61. Wanted to thank the whole staff members, the Physician and her associates for doing a great job during my visit to the Eye Institute, and the Refreshments for the patients located at waiting area is good while waiting to be called.

  62. Not only is Dr. Ramsay totally amazing, but her entire staff from check-in to check-out including ALL of the Techs, nurses, and assistants were all high energy, happy to be there, and eager to please while being very careful and observant. …

  63. I was scared to death I was going to lose my eyesight but not only did I get the most thorough eye exam and preparation for surgery in two weeks to save my sight but everyone was so kind and patient with helping me understand the …

  64. I received excellent care at the Swagel Wooten Eye Institute. My Dr, Dr Pierce was very competent. My exams were thorough and never rushed. Her assistants were very professional and helpful as well. We are moving to Korea soon. The …

  65. This is a THANK YOU NOTE to the entire Swagel Wootton Team that begins with Front Desk associates, like Morgan – Aby and few others who greet the patients with a great smile …

  66. Dr. Ramsey and the entire staff are to be commended for their professionalism, kindness, and over all incredible customer service. I recently had cataract and corrective surgery in both eyes. From my first appointment, I was treated by …

  67. Great experience. This place is a well run ship. Each appt has a well organized series of steps/procedures. The staff were all very kind and helpful, and Dr. Ramsey is always on her A game.

  68. My experience was exceptional and the results were better than I expected. I am very pleased with their surgical services, information received regarding the procedure, as well as the results. I would recommend Swagel Wooten Eye Institute for all those who are looking for competent and caring services!

  69. Absolutely awful. The Surgical Coordinator had me sign a form for my Cross-Linking procedure estimating the cost at $762.41 out-of-pocket after insurance, which I commented was “much lower” than the previous estimate. He jokingly said …

  70. This was by far one of the best experiences in a medical office. We all know we have to wait in a Dr. Office, but the staff is nice and efficient. Dr. Ramsey is the best. I am very pleased with the outcome of surgery on both eyes. They are …

  71. If I could give this place a 0 I would. They don’t deserve a star. They hurt my son. He needs to have an operation and they told us that we were covered through insurance but waited till the day before our appointment to tell us we weren’t …

  72. Due to my other medical conditions Dr Ramsey was my 3rd eye doctor. The other two refused to do the procedure. I can compare three separate cataract doctors, diagnosis exams, and test procedures. Of the three, Dr Ramsey and staff were by …

  73. Thank you Diane in the Optical Department for getting me a new set of prescription sunglasses and also new distance glasses. Appreciate all the help and knowledge! They look great and my wife is happy that my old ones are gone! Thank you again!

  74. My pre-cataract surgery appointment with Swagel Wooten was the most thorough I have ever experienced. This should be true for something like eye surgery! And it was. In addition, I was treated with kindness, courtesy, efficiency and a good …

  75. I had an annual eye appointment at the Swagel Wootton Eye Institute Mesa location on 63rd Avenue. This was my first time there. I am very impressed with the whole process and the staff. From check-in to the vision-techs, Dr. Pierce, and …

  76. Went here yesterday for the first time. The moment you walk in you are greeted and treated as if you’ve been coming there for years. Every employee I interacted with was polite, professional, and knowledgeable. You could tell that these …

  77. The care I received at Swagel-Wooten eye clinic was amazing. Friendly and professional staff from the time I entered the front until I left. My cataract surgery was absolutely painless and the outcome couldn’t have been better. Dr. Loan …

  78. My experience at Swagel Wootton has been fantastic! I had Lasik done just over a week ago. I just feel like singing “I can see clearly now…”
    The whole experience has been very easy. From consultation to surgery and to the post procedure follow ups. I would highly recommended them for all your eye care needs.

  79. I can’t say enough good things about SW. From Dr Ramsey, Dr J and today, Josh at their optical office gave me superb care and customer service. Thank you Swagel Wooten for everything.

  80. I was pleased with the entire process at Swagel Whotton. I would highly recommend all my family and friends. This company actually were the ones that corrected my eye glasses when I got the wrong prescription at a very young age.

  81. I have to say that Margo and Karen at the front desk were amazing and personable. They made the experience so simple. Dr Ramsey is exceptional and a bundle of energy. So nice of experience

  82. Angelina and Dr Reed were very professional in diagnosing my eye vision and addressing my eye concerns! Thanks for making so comfortable and easy for me to understand your examination!

  83. My experience was excellent as usual. This was because of DR Maghee who for the past 30 years has been my eye doctor at Swagle and Wootton. I can always depend on his expertise and update knowledge on eye care. He always takes his time to …

  84. I can never get anyone to answer my calls or call me back. I have surgery today. They told me someone would contact me 3 days prior to my surgery to tell me how much it costs. I have never gotten a call from them! I asked the person who reconfirmed my

  85. Expertise and service that consistently meet my admittedly high expectations. My cataract surgery requirements were out of the ordinary. The practice’s surgical coordinator, the surgeon, optometrist and optician all understood my unique …

  86. Both of my in-laws went there for their cataract surgery recently and so far everything has been very well. Everyone there are very friendly, nice and professional. Dr Ramsey is wonderful. My in laws are very happy about the whole experience! We highly recommend it!

  87. Dr. Ramsay and her team made my cataract surgery a total success. The Swagel Wootton team is customer focused from the moment you walk in the door through surgery and follow-up. I highly recommend them for your eye surgery needs. …

  88. I took my neighbor to her appointment and the office staff was so nice. Carolyn was very nice to my neighbor and made sure she understood everything. Just really took her time with her.

  89. I had a concern about an eye injury or eye disease on Monday and was able to get their office on Tuesday. I was helped by a Margo and Stacy at the front desk and I saw a doctor Reed who performed a through examination and informed me that …

  90. Josh and Diane were so incredibly helpful and absolutely amazing! Thank you so much for giving us excellent customer service. We will be recommending your services to our friends and family!

  91. For years I have been hesitant about having a LASIK procedure done. The staff was extremely friendly and knowledgeable. They put my fears at ease. My only regret is that I didn’t see them sooner.

  92. Had an appointment, late afternoon on Sept 27th, 2022. When I went to the front desk to check in, there was a young lady working. She told me I owed money for my deductible and quoted me an amount that did not match my deductible. I asked …

  93. Hello, my name is Michelangelo, I unfortunately have had very bad vision ever since I was young. I struggled with seeing in school, and even watching tv was a struggle. My parents decided to take me to Swagel Wootton as it was the closest …

  94. I had cataract surgery on both eyes. I felt very comfortable and I had a good experience. Everyone was so pleasant yet very professional. I would highly recommend them.

  95. Had a very complete exam with all my questions answered. Met Diane in the optical department who came up with a solution for my broken glasses. She was very helpful and pleasant to work with. Will return to Swagel in November for cataract surgery.

  96. My mother is an insulin dependent diabetic. She came to swagel Wooten for cataract surgery for both eyes. They had told us that they would make her surgeries first thing in the am so she doesn’t have issues with her sugars. First eye …

  97. Great experience! I had brought my aunt here to have her cataract surgery consult. She has anxiety but Carolyn was so helpful and was able to address all her concerns and got her scheduled for the appointment.

  98. This was my first visit to Swagel Wootten Eye and I’m not sure I can say enough good things about the people and management at this clinic. I had a problem during my first visit that was more related to a Doctor who was finishing his last …

  99. I have had many eye appointments as I have been wearing contacts for 20+ years and glasses even longer. The doctors, specifically Dr. Janousek, here at Swagel Wootten make me feel very comfortable and are very patient with me as we figure …

  100. I have been going this eye center for multiple years and have had good service in the past. I have been very satisfied seeing Dr. Hanson and in May of this year scheduled my annual appointment with her for this October. Three days before …

  101. Getting an appointment was quick and easy and the provider was thorough. Things were explained to me clearly. My overall experience was pleasant. I highly recommend them for your eye care needs.

  102. Very happy with the thorough eye exam Dr Hansen gave me. I was especially impressed with Diane in the optics center. I bought my first pair of prescription eye glasses and Diane was super helpful in guiding a “first timer” through the process. Thank you!

  103. My wife and I both had our cataracts removed by Dr. Loan Ramsey at the Swagel Wootton Eye Institute-Mesa this year, 2022. Looking back at entire process from initial examination to post surgery care I realize that their entire process has …

  104. What a great experience, everything was made easy to go though with great results. Joanna was great seting up and explaining the entire experience. Dr. Ramsey was so ensuring and professional in my exams and surgery. My vision has not been this good in years.

  105. Excellent experience all around! From the welcome you receive as soon as you walk through the door, all the support staff and the superb Dr. Loan Ramsay, who performed my cataract surgery. I am over the moon with the results, and my vision …

  106. I have never in my life had better care from checkin to post surgery than Swagel Wootton they were so easy to schedule with and from the time I arrived you feel like it’s all about your surgery. My Dr was Dr Ramsey but all the Drs were …

  107. What I like best at Swagel Wootton is they take their time with you. I never feel like they are eager to get to the next patient. Everyone communicates every step of the way and makes sure you understand everything you’re being told. It is …

  108. Great doctors and staff. Always accommodating and helpful. Would highly recommend to family and friends and anyone looking for an all in one place for eye health and care. I personally would recommend Dr Maghee to anyone who wants a caring, …

  109. What a great experience. Diane was wonderful to work with and very patient while helping me pick out my frames. I had not been to the eye doctor for several years and she made the process easy. I would highly recommend.

  110. I have tried to find sports glasses to fit my slightly narrow face for over the years and never got a great fit. I have been to many places but it wasn’t until Diane fitted me with correct frames and took extra effort to make sure the lens …

  111. I have been visiting Swagel Wooten since 2008. I am very impressed with my Ophthalmologist, Dr. Renee Hanson. Her concern for the health of my eyes is evident and her exams are thorough. I also use the optical shop at the Mesa location for …

  112. My regular optometrist referred me to Swagel Wootton for cataract evaluation. This is a very thorough process when done by this office. From that first evaluation until the day after surgery follow-ups, absolutely everyone I encountered was …

  113. I didn’t know what to expect when I found out I required Cataract surgery, but everyone at Swagel Wootton were wonderful! From when my referral went in, to when they called me was less than a week (compared to the local comprehensive eye …

  114. I just want to share the wonderful experience with my cataract surgery. Like some I was nervous about it but after having Joanna tell me about it and the different lenses I was more relaxed. Dr Ramsey did my surgery and I can’t say enough …

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