Swyfft is disrupting the homeowners insurance industry by using big data and analytics to make buying insurance as easy as typing in your address. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
44 Headquarters Plz, Morristown, NJ 07960
(Translated by Google) They take a long time to resolve claims.
(Original) …
(Translated by Google) I recommend it 👌 they are very professional and serious this insurance is worth having if they respond Thank you Swyfft ✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️ …
Would not process refund after I paid premium by mistake. It’s been over 2 months and I still haven’t received a refund. Terrible interdepartmental communication.
A very helpful and friendly experience.
Horrible service! Only gave 1 star because Google doesn’t allow 0 stars. Claims adjuster Laing doesn’t pick up calls, I have been calling for 2 months to get the status of my claim, left messages/emails and nothing. And customer service is …
When dealing with Swyfft, you are definitely dealing with the “A” team! The on-site adjuster and Alexis Kendall were both very knowledgeable, considerate and personable. They certainly represent your company with the utmost professionalism and courtesy and made dealing with the difficulties of the Hurricane damage much less stressful.
All of the above
Great service!!
Working together as a team
excellent customer service
Excellent customer service.
Excellent customer service!
Great company to work with
Excellent customer service!
Very helpful and sympathetic!
beautiful service thank you
Its simple and easy to use
Good insurance carrier
The best company ever!
Good costumer service.
Great experience and reasonable price
Kept me informed as what I needed.
Fast and prompt response to our inquiry.
Great place, Great policy and coverage
Swyfft handled the policy change well.
Hard to deal with
I would not recommend this agency…
prompt response
I did get a lot of help from Swyfft
My endorsement was done quickly. Thanks!
Marlese in Customer service is a Rock Star!
Reasonable prices and great fast service
They are clear from the beginning to the end and the same agent is in all the way.
Good communication. Fast service!
Good customer service. Fair prices. Dave
Filing a claim was a quick and easy process.
So fast and friendly. Love this insurance.
Excellent experience with Swyfft so far!
Bad insurance company that doesn’t pay claims
The Company provided reasonably priced insurances.
They will find any and all ways to deny claim.
Love talking with the underwriters they are so helpful and just nice
Excellent service and very professional
Always ready to help and always within a timely manner.
Bad insurance company does pay its claims
Quick Turnaround for updates to policy.
Bad company doesnt pay claims
Great customer service!
Changed the method of payment very easily
Great company with great support and options
Received a survey email that did not have a valid Opt-Out link, which is illegal.
We are very happy to be a part of Swyfft , Great Customer Service
You ended my policy. When you are going out of business. That is not not right.
Professional agent and great home office customer service.
The rep took care of everything very quickly. Thank you!
John Fruge was very helpful and very respectful answered all my questions so far very satisfied.
Excellent Customer Service. Kristin T. took care of the issue I was having within minutes!!!
my claim closed without any explanation and till now I cannot open one
They made the claims process easy.
Service is excellent. Staff is very accommodating and organized.
Great Experience with Kevin at Swyfft insurance. Fantastic for insurance agents and the insureds.
Clear Blue Insurance Company c/o Swyfft are Homeowner Insurance game changers!!
They do not pay the contractors and now my home has a Lean on it.
Excellent insurance company. Handled claim quickly and explained everything.
Claim was handled quickly, answered all questions. No issues.
Customer service was knowledgeable and request got done smoothly.
Great company to work with.
This group is both extremely professional responded within a couple of days once the claim was initiated.
Most pleasant and most comfortable to have an insurance adjuster like Jennifer West.
no communication etc. closed out my claim without speaking to me and said I didn’t answer phone calls or emails.
Great Company and great customer service!!
I was on the phone with her for less then five minutes and she took complete care of the request I asked for, thank you Kristen.
This carrier is easy to work with on making changes.
If you’re looking to compare rates, this company will be your choice in the end. Very knowledgeable and professional.
The owner is a liar and dont want to pay claims the house does have hail damage
Thank you Leslie Walters for making this experience fast, easy and no stress. It was a pleasure to work with you.
Quick to return calls and emails! Made the claims process fast and easy!
Prices and customer service
They work with you through the entire process with respect for your situation in regards to the stress involved with filling a claim and your lost.
Swyfft stands by their name in efficiently keeping the homeowner and agent up to date in a more than timely manner!
Renata was amazing I didnt know someone can be so good with what they do so kind and generous.
The ease of communication has been a positive of services offered by the company. I appreciate the response time being quick
Submitted claim and achieved resolution within 24 hours. Renata Sumpter is outstanding.
It’s very hard to make a payment!!!!!!
They were very understanding in changing my due date. Awesome agency
SWYFFT will drop you if you make any claim.They refuse to pay claims.This company isnt worth purchasing a policy.
We had a very easy and pleasant experience! I would definitely recommend them for insurance!!
Always gives prompt and professional service. Easy to work with. Great pricing. Awesome company!
In the end everything turned great! I was so emotional through this process because of the damage so the end result was what helped me. Thank you
I HAVE DAMAGE ON MY ROOF DUE TO A HAILSTORM , THE ADJUSTER ASSIGNED TO MY CLAIM WAS MR. MIKE LACY. HE NEVER RETURNED MY CALLS OR E-MAILS , I CONTACTED I WAS TOLD HIS SUPERVISOR MS KRISTEN WILLIAMS , AS I WAS EXPLAINING TO MS WILLIAMS MY …
Great Platform, GREAT support, GREAT PREMIUMS. I will be using as often as market allows. Check out their commercial !!! Thanks to TEAM SWYFFT
This company has great rates and we recommend them to anyone interested in home insurance.
SWYFFT IS GREAT. THEY RESPONDED RIGHT AWAY WITH ANSWERS TO OUT QUESTIONS AND THE PROCESS WAS FAIRLY SIMPLE. THANK YOU FOR THE HELP. HIGHLY RECOMMENDED
Great job – keep it up!
Good insurance coverage and prices but you can’t talk to them on the phone.
I have been an insurance agent for over 20 years and have never had such and easy, quick way to write business. I’m a huge fan of Swyfft!
Great customer service, and affordable prices, I especially enjoy the ease of changing or updating my policy.
Very professional, courteous, understanding and patient. Would definitely use again. Especially when it came to explaining the in and outs of this stressful process.
I filed a claim and they responded quickly and was very professional!
The whole process went smoothly and paperwork was processed quickly.
Customer service is wonderful! Marlese @ Swyfft is an asset to their company. Quick and friendly.
Very responsive and gives you the best deal available
I would never ever recommend to any one. They decline my claim 2 times. My neighbor hired a lawyer and won. I have no choice but to hire one too.
Absolute most horrible insurance I have ever dealt with Company will not respond to emails text or phone calls terrible service will be getting a lawyer soon if I get no response do not buy from these people …
And so we live electronically nevertheless there are moments when a text message does mean something…and such is this moment…there are real people behind those finger tips…expressing kind words…thanks again for reaching out …
Swyfft is great home insurance company. They offered great rate to us.
They will start you off with a honeymoon rate on your homeowners insurance policy then they will raise it by hundreds of dollars each year although you haven’t filed a claim. They raised my renewal rate by $1,000 for 2021. No I will not renew.
terrible, do not buy from them! i was sent an email that the policy was cancled with no time to solve it in advance.
I requested a copy of my policy and it was in my mailbox before I knew it! Wow fast service. Thank you
Our adjuster Tyre was very helpful when making our claim and explained everything during the process making it very timely and painless.
they made my claim very easy to settle and was very compassionate about my concerns. I am in the insurance business and Renata was just wonderful 5 *****
The employees are professional and easy to get along with – my experience on the policyholder side is limited so I can’t comment on that part of the company.
Doris Parsons was exceptionally easy to work with during a stressful time. I highly recommend Swyfft Insurance solely based on my interactions with Doris.
I WISH SWYFFT WOULD WRITE ALL MY POLICIES. THEY ARE ALWAYS TOP NOTCH IN THE CUSTOMER SERVICE FIELD. MY CLIENTS HAVE RAVED ABOUT THEIR SERVICE DURING A CLAIM PROCESS.
Positivity, patience, and understanding because the company has “real people personnel”. Thank you for that enhancement in your company. That is what many other companies need to be successful!
The works insurance you could have. You quick the you a proof . receive a notice cancellation risk hazard for inspiration, I there and everything good. No dogs, problem. Don’t way.
Telah was a pleasure to work with. She was extremely informative during the entire claim process, her responses were timely and direct. She was very friendly and professional.
This company reflects a can do attitude towards their customers and were there for us when we had our first homeowners claim in over 20 years.
Respectful, easy to talk to and we knew exactly what was going to happen. It’s always scary when you have something happen to your home! Swyfft was there to help and did it in a timely manner.
Canceled after repairs made. Terrible experience. Still no refund. I would definitely never recommend! Don’t waste your time, Much better out there. Complaint filed.
Ty Wilson was amazing during the entire process. Lee Williams was a great adjuster and explained everything completely. I will definitely use Swyfft again.
As an agent I appreciate excellent rapid service and the ease of doing business. My primary home is insured with Swyfft/Clear Blue so that should say a lot.
My claims representative was wonderful! She explained everything in a clear way that I was easily able to understand. She was very quick in responding to my claim. The entire process was very easy.
Had them for more than yr excellent payment… I fell behind 1 payment due to COVID issues they called me end up getting caught up w the payment… because I end up making a claim due to a bad windstorm… they dropped my off the …
Great Insurance, exceeding expectations, Excellent costumber service, Claim Adjusters very sensitive about unexpected losses and quick response and resolutions, settlements fair compensations. …
I send all pictures and video to proof that about roof is damage by wind and Strom and water leaking from roof but they denied it . Very frustrated . Very hard to reach adjuster over the phone. Not professional and rude
Thank you Kathy for your excellent customer service. You made a very difficult situation easy to handle during these uncertain times. I really appreciate your professionalism, care and concerns when handling my claim. It is greatly appreciated.
Good communication and timeliness in getting my claim processed. I was concerned about issues with my roof due to damage from a storm, and Swyfft was understanding and helpful.
I have had Swyfft Insurance now for a while and I did have to put in a homeowners claim for some minor damage that was done on my property 2 weeks ago…. I worked with a adjuster named Gabrielle Cady and let me tell you, she went up and …
Swyfft has been a very easy company to work with. I greatly value their product offerings and customer service.
Alanna worked hard to make sure she had all the details to ensure she made a good decision on my loss. Very responsive and kept me updated. Thanks for protecting the most valuable asset I have, my home.
Alison in underwriting was a great help during this challenging process.
I compared insurance companies & found Swyfft to be of good value. I had a claim & it was handled with ease & professionalism. I was kept well informed throughout the process. I highly recommend Swyfft.
Tyre, was very helpful with the process of my claim. Being a first time filling a claim thru any insurance I was new to this. But every representative that helped me thru the process was nice and thanks to all of them My claim was process in a good timely manner.
Kathy was direct and timely. During this pandemic, the workers were timely and diligent. There is a sore spot however. I would have given the overall less than great because the workers did not finish blowing off all the nails and shingles …
I highly recommend Swyfft to anyone shopping for homeowners insurance. Swyfft was affordable and made the claims process easy.
Insurance went up from 1800.00 to 2400.00 without any notice or approval from me . My insurance agent said they are known to do that. Be careful about your money.*Edited , no notices were ever sent . I confirmed with my insurance agent, Sent out a cancellation notice 16 days ago and have not gotten a response.
Swyfft is a great E&S carrier. I write a lot of home and commercial through this company. Would definitely recommend 5/5
Kathy and her team took great care of my claim and turned over results in 10 days. She turned a very stressful situation into a positive. Thank you!
I would like Thank my Claims Representative on her compassionate heart as well as her Professional position plus if that where herself in my situation! She was my Angel that was watching over me that day? That day was a Storm right from …
Sent personal property information 3 times and no response. They closed my claim before I could even get a contractor out to give me a real world estimate on damage repair. Payout was incredibly low.
I reported my claim on 02/19/21 and was told that my adjuster would be contacting me, I called 3/30/21 my claim still under review, this is the four time they changed my adjuster and still not solution to my problem.
Really bad experience
Very knowledgeable about your insurance needs in Southeast Texas. Quick response and very professional. Answered all my questions. The price they were able to get me for my new home insurance is excellent.
Claims dept never calls or emails you back. I had other damage besides my roof, and they only paid for the roof. Could never get a hold of anyone to answer my questions about why they left their customer in the dark.
Very bad insurance company who adjusters like Alexis and Jennifer don’t want to pay claims. My Neighbor had hail damage. Pay your claims quit being a weak insurance company.
Jackie was awesome, she handled our claim swiftly and efficiently and addressed all our queries promptly and kept us informed throughout the process. We are glad to have swyfft insurance.
Amanda Quinn was my POC thought out the process, she answered any and all questions I had. She made this entire experience a very seamless process and was genuinely and awesome person!
Alison Roa with Swyfft is awesome and really helped me out with assisting my high value client in obtaining coverage.
I had a furnace fire in November 2019, filed a claim with Swyfft Insurance and was denied. Had to get a lawyer and finally had the claim approved. It is now May 2020 and I still have not received payment. Their latest excuse is the check …
I filed a claim in January and did not get response until March (called everyday for a month) I also had another claim from the winter storm and it took almost a month just to get the denial letter (had t call every day for 2 weeks) Now I …
Great company and staff. Great affordable pricing on home insurance. Very pleased to refer my friends and family to this company.
My residence suffered some damages due to Hurricane Sally. I called our homeowner’s insurance company (Swyfft, LLC) and filed a claim. I subsequently received two checks and noticed both checks did not have routing numbers or account …
Talking with our neighbors about why they haven’t replaced their roof yet, and heard the most disturbing story. Every house on our block was hit severely by hail damage all of our neighbors including our homes roof was replaced by our …
It was easy to file a claim. Once the claim was filed, the company provided professionals to assist me in getting my home repaired. My claim specialist kept in contact and my settlement was timely approved.
Claims process went smooth and fast! This was my first time ever filing a home claim and besides being nervous about the whole process in general, I was nervous because I wasn’t sure what to expect from Swyfft. I was scared to encounter the …
Have been trying to get in touch with my adjuster for 6 weeks no response. They lied and said that the number that I have is their number as soon as I hang up I call it and it goes straight to an answering service. I have sheetrock falling …
One star is several stars too many. I have never had a worse experience with any company, insurance or otherwise, than Swyfft. Do not do business with this company under any circumstances. …
I am one of those effected by the freeze of Houston 2021. The way this insurance has handled my claim is nothing, but unprofessional. It has been well over one month with no response from them. My children have been suffering ever since. I …
I reported my claim on 11/30/20 and was told that my adjuster would be contacting me. His name is Mike Cambre, so I received an email from him suggesting that I call him and I responded back stating that I was told that he would call me. …
Leslie Walters kindly provided information and guidance that I needed to go through this process. This is the very first time I have ever been through the home insurance claim process. I expected a nightmare but it’s been a surprisingly …
Very disappointed in this company, the customer service was excellent but after paying a $400 deposit for Insurance and then being denied coverage due to the age of my roof, I only received $82.00 back due to all their fees being deducted. I told my agent don’t even mention this company to me when it time to renew my current policies.
I have been in the insurance business for 43 years and Swyfft is a great market. They have a strong contract with a simple issue. Literally within 5 minutes you can quote and issue. They work well with many of our coastal exposures. We are proud to have them part of our team of carriers.
Unfortunately I had to go through my homeowners policy because I had some emergency plumbing done in my house. Swyfft handled my dilemma very professionally UNLIKE THE PLUMBING COMPANY I HAD TO CHOOSE IN A PINCH. As the saying goes… And away goes trouble down the drain! Understand?
I highly recommend swyfft insurance for all your homeowner’s needs. I had to claims that had to be compensated for. My adjuster Renata was patient, communicative, thorough, and explained the process from beginning to end. The turnaround …
As of yesterday I am no longer provided with hotel stay because my adjust Lavonia Nelson inputted the wrong information. I called had my sister in law who works in insurance industry to help. And Nelson was very rude we got hung up on …
Untimely and poor communication. Although when I filed the initial claim, I was contacted promptly .Took the field adjuster to long to even file the report to get the process moving. I did not receive anything for what actually caused the damage within my home.
If i can give o star I will.. In Houston Texas on February 16 2021 we had a really bad winter storm .. We have a big damages in our house .. My inspector was Safeesa Payan she was very unprofessional everytime i call her to ask her some …
I have always believed in obtaining insurance in the unlikely event that its ever needed. Not because I like wasting my money, but because I believe in having piece of mind. This company has completed an evaluation of my claim with drones …
Our home was clearly damaged during the last two storms that passed through Texas. We had a 30 year old oak tree to fall on the roof and cause damage. The company literally did NOTHING for us. Our claim payment was less than $15k for about …
First year, good price. Second year my homeowners ins mysteriously went up by $500. Literally $500. With no claims, nothing going on in my area, nothing at all. Dropped them immediately and had my insurance broker find us another company.
Swyfft was very responsive when I was binding coverage with them, but after I needed to file a claim it took over 30 days to get a determination. They also contract with 3rd party insurance adjusters and the one that was sent to my home …
This by far has been the worst experience with any insurance company we’ve ever had! Our claim was closed on October 18 and Swyfft said the check was mailed out on the 19th of October. It is now November 14 and we have not received a …
The owner lied and said they reviewed my neighbors house not true. This company does not pay claims. Clearly the neighborhood had hail damage because other insurance companies paid out. I feel bad for customers who get taken advantage of from companies like this do what is right and fix the hail damage roof.
Awful company charged me over $5000 a year and when I cancelled they only refunded $1300. They Rob people. Run!!!!
This is a real review from a real customer claim#swycbh022624 . We had a hail Storm in Houston Texas . All Neighbors received a new roof in the neighborhood those of course who had a real insurance company but not us Swyftt insurance turned …
This company is the worst. It took two weeks to even get a rep to call me back after filing my claim. They did a poor tarp job on the house and I had to hire another company to re-tarp the roof. So I hired a Public PA to handle my case. …
The worst insurance company ever renew you even if you don’t want to be renewed don’t let you choose your own contractor they just want your money if I give no stars and I would
The call was answered timely and the Representative listened to my inquiry and responded quite professionally.
I filed my claim after our wind storm a few months ago after finding shingles on the ground. …
As usual dealing with Insurance companies is a task by itself…..Bad service, staff don’t know who the president of the company is also….Customer service number does not allow you to speak with Sr. Executives…..As usual now get told …
For those of you considering attaining insurance services from Swyfft for a slightly lower premium than competitors DO NOT. IF SO YOU ARE MAKING A VERY BIG MISTAKE! …
Tyre Bibbs Swftt Insurance Adjusters communication was horrible! It was hard to get in contact with her and to get any information regarding our claim! She hardly reached out to us! She sold us lies continuously about our claim is covered! …
We made the mistake of purchasing homeowners insurance from SWYFFT. They were happy to take our money, but when our home was burgled, they didn’t want anything to do with us. They gave us the run around asking for the same documents over …
Had online response quickly. I finally got one rep on phone who couldn’t handle my problem.
Poor phone contact. No responsive number to call. …
I’ve had a very positive experience with Swyfft’s claims process during my Hurricane Sally claim. They’ve stayed in touch during the entire process and been very helpful when we had questions. I’m also an insurance agent, so it was …
Horrible! Beware! They’ll take your money have you sign a policy and 2 months later send you a cancellation notice… Be up front with your stipulations on age of water heater and a tree that has branches that hang partially over roof.. don’t sign me up and then wait 2 months to cancel me after you took my money! Beware of this company!
SWYFFT is the best. Very smooth process and all involved were so attentive to my family needs and kept us well informed
Insurance cliam # SWYCBHO23095 …..DO NOT go with this company. Service is horrible and they will NOT pay anything to you when you file a claim. I had some roof damage from hailstorm and three different roof contractors suggested roof …
DO NOT USE THIS INSURANCE COMPANY! They may have a good rate up front, but they will not pay on your claim. I have waited for four months for payment. They are non responsive, will not call you back, the managers will tell you that they …
BEWARE – SCAM ARTISTS. I have had an open claim for 5 months. My house is torn apart and I can’t get ahold of anyone to send my check. I have sent 23 emails over the last two months to my adjuster and his manager and received zero …
Very limited and brief communication from claims rep. I had to figure out the status of my claim from the even more brief notes from the adjuster. I was promised a call back and follow up on multiple occasions, even in writing and was never …
Be prepared for them to email you at 10pm to cancel your policy with a rigid 10 days to replace a roof that they saw with a drone once. Don’t worry though, they’ll trust the drone flyby over the licensed roofer. Swyfft are scam artists …
Very crooked company. They denied my roof claim so had to sue them and I won and ended up being out of pocket less than what my deductible would have been. Don’t use this crooked company. Insurance companies love denying claims because only …
Avoid these scam artist! Policy was canceled out of the blue due to the age of my roof! Had roofing contractor look at my roof after about 15 mins on the roof his conclusion is that the roof has another 8-10 years left. So I called swyfft …
Worst insurance company ever. Worse than Allstate. Trying to contact them for over 2 weeks. Left 10 voicemails and multiple emails. Talked to someone to get me a supervisor. Left three of those voicemails. They are always ‘on the phone’ or …
I filed a claim with this company, i was told they would get back in 1-3 weeks and they finished my claim in less than 1 week! I have yet to confirm a roofer so that i can be paid out for my claim but i will keep you all updated if the …
Claims process was great. I had a roof claim for storm damage, and they approved it quickly and fully, without giving me unnecessary headache and trouble like some other companies in the past have done. It probably helped that I had immense …
Terrible customer service, I’ve requested to be contacted by my adjuster and by management regarding my claim several times, no one has responded. The claims adjuster is wrongfully trying to deny my loss of use claim.
Swyfft gave their customers more flexibility. Customers can use the contractor recommended by Swyfft or the contractors found by himself or herself. Tips: Use the individual contractors instead of general contractor if you can find the good sources for your rebuild.
Got an email saying they were canceling my account due to non payment effective immediately with no warning because they never sent an invoice to my mortgage company for payment and then lost the check. Federal law says they legally have to …
With the extreme challenges in the Florida Insurance market, Swyfft has become one of my top “go to” carriers for both primary and secondary homes but also homes with short term rental exposure. Easy quote platform and great behind the scenes support!!
Poor Company! Tried to raise liability on home insurance due to having tier 2 solar installed. Had to get umbrella policy and most companies won’t work with Swyfft. Found a carrier that will and Swyfft won’t even service my account over the …
We have been very pleased with the coverage that we have. We’ve done with the company several years and everything has been handled in a true professional manner from everyone down from agent to adjuster even to the true Crew That remove …
So far we have been pleased with the coverage. Our claim process went very quickly and although it was denied it was explained very well and I realized the roofer that approached me was trying to make an unwarranted claim. Can’t get upset …
Horrible! Lack of communication regarding Windstorm policies and gave cancelation without consideration. Didn’t email or call 10 days prior to cancelation. Mail sent was received 5 days after policy canceled. Gave Ridiculous answers why cancelation. Money hungry business, yet to much loss in Florida.
i e been a homeowner for a little over 3 years now and unfortunately had 3 claims submitted within a 3 year span which was handled promptly professionally and precise oh yea and did i mention promptly? i highly recommend swyft to anyone looking for homeowners insurance 😊 …
UPDATE another adjuster/team lead called me this morning and they are working on this as soon as we can get everything taken care of I will update again…. ORIGINAL POST … If I could give zero stars I would the worst insurance company …
ZERO STARS!!!! We have been customers of this company for 4 years and in the July of this year *2022* was the first claim we have had to file, our roof was damaged and was unable to be repaired so it had to be replaced. This is nearly …
My claim has taken forever. The adjuster is impossible to get ahold of. My premium is also insanely expensive. I can’t wait to finish up my current claim so I can switch to another company.
I don’t understand how this company has a 4.6-star review! My adjuster, Mr. Dean ext 0207 is by far the worst! I have a huge hole in my ceiling from the Leak detection trying to locate a leak from my roof. My leak has been located on Nov …
Horrible experience so far my claim had been investigated for over 60 days even though Texas Consumer Rights Law states that the insurance company has 60 days to do this. My adjuster flat out told they could take as much time as the …
I purchased my home March 2022, prior to the purchase maintenance was done to one small area on the roof. This company inspected and approved my home for sale. 5 months later Southeast Texas had between 5 to 7 days of consecutive hard wind …
ZERO STARS!!!! This company has been avoiding me for over 14 days now. I call 2-3 times a day. They never paid the company for work that was done at my home on 6/27/22, it is now 9/30, so the company has charged me. I have been given the …