Syracuse Community Health Center

Syracuse Community Health Center

Our health care services include: Adult Medicine, OB/GYN, Walk-In Care, Pediatrics, Dental, Substance Abuse, Counseling Services, Case … See more

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Syracuse Community Health Center Contact Details

  • 819 S Salina St, Syracuse, NY 13202
  • 315-476-7921
  • Friday 8AM to 5:15PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5:15PM
    Tuesday 8AM to 5:15PM
    Wednesday 8AM to 5:15PM
    Thursday 8AM to 5:15PM
  • https://www.schcny.com/
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Syracuse Community Health Center Reviews ( 193 )

  1. (Translated by Google) You no longer have a fixed doctor today you have one buerbes to your next appointment and the doctor has already resigned vaaa …

  2. Went there to pay a bill and it was good I went to pay it in person because it turned out my bill was wrong and the staff person corrected the bill and I was happy for the outcome.

  3. Waited on hold 37 minutes..someone finally answered the phone so I asked a question..she tells me to hold on a second and leaves me on hold for 30 seconds and then hangs up..how nice!

  4. They take forever to call my son’s names for his doctor appointment and I was on time and I went to different center for my kids :/ :(. But they are with take care of pregnant women

  5. Staff is extremely unprofessional. Nobody answers your phone call or question. They just direct you to a call nobody answers! Cannot get my covid test result!

  6. It is absoluetly disgusting the walls are even dirty it looks like they dont hire custodial staff the wait time is insane and it should be shut down i have apts set and still wait hours to get in and nome of my doctors can speak evem general proper english

  7. The wait times are unbearable I went to get 2 teeth pulled and waited over 7 hrs to just get seen then another 2 to get them pulled it was an all day event and charged 750$ smh

  8. Doctors always seem to be on vacation and I went for Valium to get through the anxiety of the dental work and surgery I needed and the doctor acted as though I was a drug addict and the worst part is I had to go through one of my dental …

  9. I’m 7 months pregnant and have been waiting 3 weeks because I was told they would call me when I can make a appointment I told them I needed a ultrasound done because my previous dr had a emergency ultrasound appointment set up but I ended …

  10. This facility should stop receiving state funding the procedure and professionalism doesn’t exist . I came in for an appointment 40mins early for a 10 o’clock appointment it’s 10:45 and I’m still sitting in waiting room .

  11. This is the absolutely Worst healthcare facility in existence!!I have u fortunately been a long time patient due to low income ,20 years I’ve been through them doors for different ailments, from obgyn, eye care, dental, family practice, …

  12. This has to be the most unprofessional business I have ever seen the level of care and passion for the work in the substance abuse department Just isn’t there have had countless problems and still continue to DO NOT COME HERE FOR ANYTHING substance abuse related

  13. Rude, disrespectful staff. No one seems to care. Everyone seems cold and angry. Staff wander around as if no one is in charge. Very poor quality physicians and receptionists. A nightmare.

  14. So so many things could be said about this health care center yet there are positives. You have to go there to gather your own opinions but I can say that its noted for its slow service.

  15. Drove 40 minutes for emergency dentist… almost 30 minutes registration. .. get to sign in at walk in care and they informed me that they no longer have dental services there as of last week. The website shows they still have it available so beware of their false advertising!

  16. It was a terrible experience. The walk-in care was unprofessional. I was seen for 30 seconds for dental care. The dentist just banged on my bad tooth and said okay we’ll pull it even though it doesn’t need to be pulled. Never going back again.

  17. Fankie Quarrels is horrible and in my opinion should be looked at from the medical board for unsavory behavior. I DEFINITELY would also NEVER reccomend Cathy Berry and associates for OBSTETRICS…they have no CLUE what they are doing..If …

  18. Last resort. They notified me that my covid results were available. I drive down there and nobody could answer any of my questions. I was sent away without my results although they did have them, but their communication is atrocious.

  19. Roberta In Medical Records Is Absolutely AMAZING 😊 She Deserves A Raise In Her Pay. Exceptional Service To Her Patients 😉 Thank You Roberta You Make The S.C.H.C On Salina Street A Better Place. …

  20. I sat in the Obgyn waiting room listening to the receptist and the nurses gossip about patients. I felt violated when I complained to human resources I was told that I misheard and was starting trouble. This is a horrible place and the …

  21. My stepdaughter, 13, is in need of glasses. However, when her mother called to make an appointment, she was told February 21st of next year is the earliest she can get in. What?! Are you serious? She needs glasses RIGHT NOW for school! …

  22. Scam…its a Medicaid extortion scam. They dont actually provide healthcare. They get paid per visit. So dont expect any problema you have to ever be addressed.

  23. Absolute BS. I had to get a simple alcohol evaluation done and decided upon this place because it was cheaper. NOPE I was wrong. I passed the evaluation because I have no drinking problem, but they required I go to ‘group therapy’ because …

  24. This place is the worst. It’s dirty the staff is disrespectful and not to mention you could be dead and they wouldn’t notice . Waiting for a referral for something minor and it has been over a month with still no call back. call two three …

  25. Just terrible not service animal friendly what a lousy place hopefully my doctor’s will change soon never go to Syracuse community health center I don’t never want to go there again

  26. Dr. Frankie Quarles DO at the Obgyn is the worst doctor I have ever seen, I am high risk pregnancy and was told he was the only high risk pregnancy doctor, I have never been in such bad conditions and to have a doctor who walks in and out …

  27. It was the worst experience that I have had. I give them paperwork for them to fill out and told they didn’t have it. Now I have to go back to the Health Center to get more paperwork, so college can have a copy of them. All they care …

  28. I would not send my worst enemy here Im also forced to rate this disgusting place in order to post this however my real rating is 0/5 STARS. Upstate hospital sent my father here for a new PCP – it has been 2 1/2 weeks and we are still …

  29. They NEVER answer phone calls…even when trying to speak to operator. Leave a message for a return call??? Yeah, right…does not happen. Why pay for 2 women to answer calls when you walk by them and they are sitting there gabbing away …

  30. Should be better… I am deaf, and read lips in several languages. I am new to Syracuse, and needed to visit an Urgent Care center for my ‘scripts. The new health care pro will not write a ‘script until after I’ve been seen. I walk in, and …

  31. This “health center’ doesn’t really seem to be helpful to me. I keep having trouble with my prescriptions, especially my insulin, which I have now run out of on three occasions, though I had requested refills with plenty of lead time to …

  32. Horrible clinic. They give you appointments and expect you to be on time. Meanwhile they’ll have you sitting there for an hour, while their incompetent MA’s sit around having conversations. This place needs to be shut down or under new …

  33. waited 2 hours before I finally left. my daughter needed a physical for school, about an hour in they came out n said they were looking for her in their system. mind u shes been there before. so time goes by n no-one come back out so we left.

  34. The female head physician from 2109-2010 was a horrible doctor. She blatantly called me a liar when I informed her of a prior condition until proof was submitted at a later date. Trying to obtain a timely appointment was a near impossibility.

  35. The wait times are ridiculous.
    Everytime that I try to call no one answers, nor do they call me back. My first doctor was very unprofessional and didn’t care. I do not recommend.

  36. Place was a joke I told them my son was autistic and probably won’t wear a mask they let him.anyway and soon doctor sees him.in hallway he remarks if he’s not going wear a mask he can’t be seen I told him he’s autistic but that doesn’t …

  37. Isnt answering calls and everywhere else i call says they don’t have time for covid test without u making an appointment i cant make one cuz it says there closed and when places r open it says no more appointments available today doesn’t help yall wouldn’t answer on top of this

  38. I had a terrible experience. My doctor was Amiee Hillman, she would have me take blood work and would somehow not have the results because someone in the department lost track or did something wrong. She also would neglect me and set up …

  39. If I could rate this any lower I would. HORRIBLE. I’m currently on hold with these people for an apt. This is my second day of doing this… I called 5 separate times yesterday and was on hold for a total of an hour and a half. I just left …

  40. Went here for a first prenatal appt and the staff was very Rude, never went back again. I found a better and more proffesional place to take care my pregnancy. The receptionists was so lazy that she make me walk to the printer to get my own paperwork(printer was on her side of the desk). This sure has being an experience.

  41. great big shout out to Dr Parker and Dr Elena. They care so much about my health and care for my teeth it was beyond heart warming! Also to Lisa, the nurse who helped me so much in the beginning and assured me this would soon become home and it has!

  42. They knew they were using poor quality filling material. After almost two years of waiting months for appointments and 3 different dentists filling .the same teeth and the fillings falling out or crumbling within days I was fed up giving …

  43. I arrived at the walk-in care around 8:00, getting checked in took 19 minutes. I sat in the waiting room almost two hours and then was told I cannot be seen. I need to go to my doctor. Mind you I came to this place with a fractured foot and …

  44. I was there today for COVID testing, drive through. The experience was as pleasant as it could be. The Tech/Nurse that swabbed my nose was so professional it tickled. The line went quick, I was through in under 30min with 4 ahead of me.
    Nice job on a dangerously hot day.

  45. This place is a joke! One week and no results for covid testing. If you want to die waiting for results then come here where they play doctor and have no real experience. Update, they sent me an email saying that if we didnt recieve a phone …

  46. Completely unprofessional and rude workers that are working the COVID screening site. We arrived at 4:45 pm to see cones blocking off the entrance, pull around to ask if we can get tested and we were denied. The hours state that the …

  47. I had a good experience with the walk-in clinic overall, although I went early and there weren’t many people in the waiting room. I saw the doctor, Maria, who was excellent. Very personable and knew her stuff! …

  48. I’ve been calling to try and get an appointment with my doctor to change my medication since Wednesday almost 7 days I’ve left messages spoke with multiple people and nurses no one is getting back to me terrible customer service uncaring people wouldn’t recommend

  49. I’ve been on hold for an average 45min a Day for the last 3days just trying to get my medical records transferred. I’m no longer a client here for this very reason! They NEVER answer the Phones! I’ve watched them in person do this while at the counter. They never EVER answer the Phones!

  50. I have only good things to say about this facility. I took my pregnant daughter-in-law here and was wonderfully surprised at the happy atmosphere. She had missed her appointment and they had no problem with her doing a walk-in instead. …

  51. Don’t really care too much about this site. They do still make you sanitize your hands and put on a mask. There is a pharmacy and pediatricians, a daycare room for appointments.

  52. I’ve been going off an on since 2006, the health center it not the same an it changed was not for the better, the patient care is ok but the That’s down as Well they just hiring anyone at the present time so real disappointed an I do change …

  53. This is a covid outbreak case waiting to happen me and my kids where waiting for their nurse visit for a school vaccine it is OVERCROWNED in the pediatric lobby of this place, at our visit it wasn’t enough chairs so people where standing up …

  54. This is a normal hospital with amazing staff. Of course your gonna have to wait in a waiting room, its a hospital, just play on your phone or something to occupy yourself. I take my wife here and my kid as well and the pediatrics department …

  55. Not sure who runs this place. I use to come here all the time and never had issues. Now when u call u never can get no answer from the time u call when they open to the the time they close smh. They never have morning appointments always at …

  56. I don’t quite have the verbage to paint a picture of this travesty but I’m gonna try. You can NOT call for an appointment or emergency the secretaries do not answer the phone. They wear headsets so they can ignore you in person. I had a …

  57. THIS PLACE IS THE WORST I have seen my doctors twice in my pregnancy and that’s for 5 mins at a time ! I cant ever get thru on the phone to talk or get an appointment!!! I haven’t even seen my baby in a sonogram but ONE TIME IN 8mnths to …

  58. I have been using my Dr. Visits since 1995 here and have enjoyed the polite and attentive people there Nurses Dr’s.
    Music Minister, Ordained Deacon. Outreach Property Management, Maintenance.

  59. My visit was week ago and for emergency dental care. It was suggested I get there early and just wait my turn. That’s what I did. I was treated as promptly as they could. Patients were numbered as they came in and staff followed that with a …

  60. My only Gripe that i have towards Syracuse Community Health Center on South Salina St. It’s when i have to call my Doctor. It can take 30-45 minutes just to get through. This is s bussiness that renders services to the public and displays …

  61. When I was younger I didn’t find anything wrong with this place since I’m not old enough to understand but as I’ve grown older and came back to this place after going to a better place, I’ve realized how bad this place actually is. Even if …

  62. Worst hospital in the whole world. Never answer phone call and never call back for schedule appointment and very rude Staff. I would suggest them to hire more receptionist.

  63. My boyfriend goes here for eye doctor and never again will he go here again. He had an appointment today to get an eye exam and he still had 7 months left to get new glasses, everyone was disrespectful and told him he had to pay for the eye exam because they stopped taking Humana insurance and now making him go somewhere else.

  64. Avoid at any cost possible. They should rename themselves as “Syracuse extortion health center”. I usually don’t write bad reviews but they were so terrible that I decided to share review so others can avoid. The staff was rude even though …

  65. The line for walk in care was very long a couple weeks ago when I tried walking to walk-in for a work physical. The facility does have walk in care which is great.

  66. Chipped my tooth and called everyday for 2 weeks and no one picked up. Finally got a call back only to be later turned away after showing up. Came back early the next morning as per their recommendation only to wait 4 hours without even …

  67. Wait was a bit long, but I was a walk-in at the emergency clinic. The dentist and assistant who took care of me were kind, funny, and intelligent. They took care of my issue quickly, and answered all of my questions with insightful and helpful advice.

  68. My wife needed a tooth removed absolutely no one in Syracuse wanted to remove the tooth and as well would not see my wife without paying a exuberant amount of money paid in full before it consultation visit and before removing the bad …

  69. Staff is no where to be found and when you do find someone working there they are rude and no nothing to really help you ,takes a long time to get in and the doctor seem like they don’t like their job

  70. They did a great job pulling out a bad tooth I had, I did a walk in and they offered their services the same day! Wait time was ridiculously quick lol😌 The Dentist was amazed that I had three roots in one tooth, I learned that 90% of humans only have two roots… …

  71. Overall I’ve had a pretty good experience here. There was an issue in the beginning which made me not want to go back but with covid it was the only place I could get an appointment within a reasonable time . Since then I’ve had a great …

  72. Update, Be vocal, speak up for your rights, and health care needs. My doctor listens to all of my health concerns. It turns out that a referral that the worker that I referenced below, told my doctor not to give me, led to the discovery of …

  73. Let me start off Florica Miller, DMD dentist was horrible service and rude also rushed me out the door and didn’t help at all. Then my prescription got lost and sent to wrong place now I have to wait on there time to have it corrected and …

  74. Their is very little patient care going on. You will call for an appointment and get a time to appear. You will appear at your time to sit in the waiting area for 90 mins, before being escorted to the back to be weighed and have your vitals …

  75. I just recently went there for a tooth that was bothering me. The situation I was in was definitely emergency dental care and they were the only place I could find that would not charge me. The staff here is so sweet and accommodating. I …

  76. We had to go there for my husband’s tooth. Every single person in the building was kind and helpful. It warms my heart to see that there is indeed a free humane service available to everyone. I mean EVERYONE. I set there and observed. …

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Location

819 S Salina St, Syracuse, NY 13202

Syracuse Community Health Center reviews