They have a monopoly on local trash removal. We put our recycle in a tied blue bag in a clean trash can and they called it “trash” and charged us for extra cans for 3 months. We rinse every piece of recycle to keep the bear problem from …
Very poor service and agree with others regarding the indiscriminate charges. They invested our money in Green waste containers instead of trash receptacles when you can burn green waste and most folks won’t even use them. Why not give us …
They are terrible they lie and deceive and force us to use their service… Placer county needs to give tenets a option and not force us to use these people.
Googling this place shows closing Mon – Fri 4:30. I get there at 4:15 and they say they close at 4pm. Nothing saying office hours or dump hours. That info I guess is on theirr website. FIX YOUR GOOGLE INFO! YOU TOTALLY MESSED UP MY DAY!!!! …
I had more green yard waste cans in front of my house than I was allowed. Rather than a friendly warning, the driver skipped my cans!
I moved my cans to the other side of the street and waited for the driver to …
Thanks for having the most reasonable prices in the area, and allowing customers up to the dump even though you don’t have to. It also doesn’t hurt that the manager is a hottie.
It’s rather comical how they run their business. You’re almost at the mercy of the guy doing the route that day hoping he’s in a good mood and not a bad mood. …
Just spoke with “Ellen” who is going to have a “manager” call me back about mysterious “overage” charges on my bill. Ellen claimed that they don’t believe they have to tell you when specific overages occur on your bill – they feel it is …
Unable to get through to customer service. My account shows paid and active to date when I log in but my property has not been serviced for 3 months! I’ve been calling every number I can find for the past week and they are always too busy to answer the phone. No way to leave a message or send an email.
Customer service is a zero. Every time I call about my bill they tell me they never lie or overcharge. They tell me how honest they are. So in other words I am the liar.
Have had problems for months with pick up. They claim trash isn’t out on time when it is. Owner seems to care; employees don’t.
Takes a lot of phone calls to get your trash picked up.
Despite paying $800 to move my bear box moved to a place they SAID they would service, they still couldn’t be bothered to pick up the garbage. These guys really have you over a barrel.
They charge us every 3 months 5.26$ for an extra bin. Each time I call they can’t explain why. It seems they do this to make extra money and assume that people don’t complain because its just 5$. …
These guys do not get what customer service means , charge ridiculous rates , don’t pick up when scheduled, don’t apologize when they screw up and you tell them they suck they hang up on you. Completely unprofessional
They charge for overage without any justification. Their customer service agent didn’t listen and respond to my actual complaint. There is zero recourse to dispute a bill. Highly unsatisfied, but have no alternative. They know this and seem to take advantage of it at every turn.
Every time i have called for service help or questions the staff is very rude and unprofessional. Recently called and spoke with Julie? She was so rude I ended up hanging up and not requesting what I needed. We get erroneous charges …
I have been calling for 3 days trying to request a yard waste cart and no one answers the phone. I have sat on hold for more than a hour listening to their horrible guitar vamp. Their Mission states they are dedicated to providing our …
My garbage was not picked up this week because of a little snow in my driveway. During the big winters of Tahoe they have taken my garbage in worse conditions. I have now offered to shovel the 2 inches of snow in my driveway and they …
Amazing service! The quality of work they do in such difficult terrain is really impressive. They never miss a day and are extremely accommodating. Couldn’t be more pleased
TTSD apparently decided to skip our block today – our regular pick-up day – and bears got into the recycling bags for myself and two neighbors. Just had the pleasure of cleaning up the mess in the rain. We NEVER have bears getting into …
They have got to get the scale house together! 3 of the Same trailer loads will be 3 different prices. No signs for when or what materials need to be weighed or when to pay per Yd. Something so simple they make very hard and confusing. A …
2 weeks in a row they’ve made the excuse that there wasn’t a clear path. I have photo evidence that there was and that the dirt driveway was just snowpack . The “manager” lied and said there wasn’t a clear path and the weather was bad …
Really? Two 32 gallon garbage cans fit in our bear box. Tuesday is our garbage collection day. On more than one occasion the garbage has not been picked up. This week there was a green card from TTSD tied to the handle of one of the garbage …
Dump of the week
Great place.
They have a monopoly on local trash removal. We put our recycle in a tied blue bag in a clean trash can and they called it “trash” and charged us for extra cans for 3 months. We rinse every piece of recycle to keep the bear problem from …
Very poor service and agree with others regarding the indiscriminate charges. They invested our money in Green waste containers instead of trash receptacles when you can burn green waste and most folks won’t even use them. Why not give us …
They are terrible they lie and deceive and force us to use their service… Placer county needs to give tenets a option and not force us to use these people.
Googling this place shows closing Mon – Fri 4:30. I get there at 4:15 and they say they close at 4pm. Nothing saying office hours or dump hours. That info I guess is on theirr website. FIX YOUR GOOGLE INFO! YOU TOTALLY MESSED UP MY DAY!!!! …
I had more green yard waste cans in front of my house than I was allowed. Rather than a friendly warning, the driver skipped my cans!
I moved my cans to the other side of the street and waited for the driver to …
Thanks for having the most reasonable prices in the area, and allowing customers up to the dump even though you don’t have to. It also doesn’t hurt that the manager is a hottie.
It’s rather comical how they run their business. You’re almost at the mercy of the guy doing the route that day hoping he’s in a good mood and not a bad mood. …
Just spoke with “Ellen” who is going to have a “manager” call me back about mysterious “overage” charges on my bill. Ellen claimed that they don’t believe they have to tell you when specific overages occur on your bill – they feel it is …
Unable to get through to customer service. My account shows paid and active to date when I log in but my property has not been serviced for 3 months! I’ve been calling every number I can find for the past week and they are always too busy to answer the phone. No way to leave a message or send an email.
Customer service is a zero. Every time I call about my bill they tell me they never lie or overcharge. They tell me how honest they are. So in other words I am the liar.
Have had problems for months with pick up. They claim trash isn’t out on time when it is. Owner seems to care; employees don’t.
Takes a lot of phone calls to get your trash picked up.
Despite paying $800 to move my bear box moved to a place they SAID they would service, they still couldn’t be bothered to pick up the garbage. These guys really have you over a barrel.
Horrible Website looks like it was made in the 90s,
They charge us every 3 months 5.26$ for an extra bin. Each time I call they can’t explain why. It seems they do this to make extra money and assume that people don’t complain because its just 5$. …
These guys do not get what customer service means , charge ridiculous rates , don’t pick up when scheduled, don’t apologize when they screw up and you tell them they suck they hang up on you. Completely unprofessional
They charge for overage without any justification. Their customer service agent didn’t listen and respond to my actual complaint. There is zero recourse to dispute a bill. Highly unsatisfied, but have no alternative. They know this and seem to take advantage of it at every turn.
Every time i have called for service help or questions the staff is very rude and unprofessional. Recently called and spoke with Julie? She was so rude I ended up hanging up and not requesting what I needed. We get erroneous charges …
Terrible customer service, terrible service in doing what they are supposed to do, pick up garbage. Feel like we are hostages not customers at all.
I have been calling for 3 days trying to request a yard waste cart and no one answers the phone. I have sat on hold for more than a hour listening to their horrible guitar vamp. Their Mission states they are dedicated to providing our …
My garbage was not picked up this week because of a little snow in my driveway. During the big winters of Tahoe they have taken my garbage in worse conditions. I have now offered to shovel the 2 inches of snow in my driveway and they …
Amazing service! The quality of work they do in such difficult terrain is really impressive. They never miss a day and are extremely accommodating. Couldn’t be more pleased
TTSD apparently decided to skip our block today – our regular pick-up day – and bears got into the recycling bags for myself and two neighbors. Just had the pleasure of cleaning up the mess in the rain. We NEVER have bears getting into …
They have got to get the scale house together! 3 of the Same trailer loads will be 3 different prices. No signs for when or what materials need to be weighed or when to pay per Yd. Something so simple they make very hard and confusing. A …
2 weeks in a row they’ve made the excuse that there wasn’t a clear path. I have photo evidence that there was and that the dirt driveway was just snowpack . The “manager” lied and said there wasn’t a clear path and the weather was bad …
They charge us for extra trash every once in a while. We’ve never had extra trash. Not once.
Really? Two 32 gallon garbage cans fit in our bear box. Tuesday is our garbage collection day. On more than one occasion the garbage has not been picked up. This week there was a green card from TTSD tied to the handle of one of the garbage …