Horrible, rude!!!!! I have a new construction . My first 2 bills were 19.00 then 400 dollars next month. Tried calling all I got was rude people. I don’t have walls or even a faucet to run water,really. The bad part there’s not another company you can swap to. Bvery bad and rude
Like many other folks, I have also had the same bad experiences with this place. Don’t expect anything great from these people. Their reviews and score tell you all you need to know.
And people are talking about the New Orleans Sewerage and Water Board? Here they just shut off the water at 10:00am on Saturday (8/12/2017) with no advanced notice and say that they don’t know when it will be back on. this is REALLY ONE SAD …
They finally updated their website to be able to pay online, but it’s poorly designed and somewhat hard to navigate. Despite other comments, I’ve found the ladies in the office to be super nice!
Only 1 star bc they gave me my water. Terrible communication skills. My experience they screwed me out of money more than once and when I had questions they couldn’t answer me other than they did not know why or how something happened.
Starting a new service, was told that the Water Meter price went up to $545.00, that is horrible. People are forced to pay these horrible prices, can’t live without running water. …
This place is terrible and their customer service is outrageous! I’ve been calling for the past 3 days to get my water reconnected and they said they will do it every day and they never do. They even hung up on me twice. I have never been …
So not only can i not do paperless billing, no advance disconnect notice or knock at the door to see if youd like to pay, no bill coming in the mail, and rude and unnecessary kinds of things but mostly the fact of how come my bill cant be emailed?????!!!! Lazy rude and unprofessional group seems like they hate the job.
So we are one of top pasrishes in tangi for COVID cases and the water dept is one of few parishes that are shutting water off during this pandemic. I called told them that I had COVID and they shut me off anyway on 30 I went in of on …
Extremely rude , get put on hold and then hang up on me. Always see the workers sitting in their trucks laid back playing on their phones when I go in and out of my subdivision. Also horrible attitudes from the women in the office. If I could I would leave 0 stars.
This water district is the most disorganized and slow company I have had to use. Not only do they not send out disconnect notices, but they also cannot turn your service on once you pay if it is after hours. I have a very ill child at …
I called this morning to notify the office that my house and several neighbors had no water. The lady that answered the phone sounded like she hated her job. I tried to tell her why I was calling and she cut me off asking where I lived. She …
I have stayed at my residence for a year now and my water bills have been almost $300 a month. I have tore up my house looking for water leaks because tangipahoa water department states it’s on my side. Where my water meter is located is …
Called to tell them that our yard is full of water and the water line is spewing a fountain 20 feet in the air. Was put on hold, then was told someone would come out, started to give her additional information, and she hung up on me!
They are stealing money from people, the meter man told us to turn on the the water, while the water was never off, while paying the water bill then he shows up again and says we didn’t pay it, next the lady on the phone add an extra 70 …
I have had my water turned off for lack of payment. Money has been tight. I call to get turned on and now after multiple conversations with them previously, I learn they are still charging me monthly. Even without water service. I am going to talk to governor office about this. It just doesn’t seem right.
We called to tell them that our yard is full of water and the water line is spewing a fountain 20 feet in the air. Was put on hold, then was told someone would come out, started to give her additional information, and she hung up on me!
Unable to get anyone to help me cancel an account over the phone. Either they leave you on hold for 40 minutes or simply immediately hang up. Unbelievably bad employees.
The WORST people work here…they are rude, never helpful, I have had water leaking in my yard for 2 MONTHS!!! It’s just mush in my front yard, everyone one of those little girls that answer the phone are rude and disrespectful, they are …
LAZY. UNHELPFUL. RUDE. That’s just for the office staff starters. They never answer the phone. The communication regarding water main and sewer breaks is non-existent. Billing system is a nightmare. Would leave zero stars if possible. Would happily switch to ANY other water/sewer company if it were an option.
They have no capability of handling out of town customers efficiently. You have to go into their office to get your services set up. We have an investment property in the area, are not local, and they refuse to set up service unless we …
Will not answer their phone for weeks now, over a month of calling every week. Haven’t sent out deposits for over months for closed accounts with zero balance due. …
Wow! this place was life changing! I’ve never felt the same since! remember to drink water! what’s great is the new tangi water! it’ll change you 🙂 RUN
If I could give them a zero I would. They have owed me money for my deposit and 2 months of water bills I paid between bc what I owed due to some computer error on their end. I have been waiting since February to get my money back. This is a parish run organization this can’t be legal what they are doing to people.
Would leave 0 stars if I could! Tangi Water randomly started sending our water bill to *someone else’s address!!* When I called to fix it they were very rude and argued with me about what address was on file. Was told they would have to …
Horrible, rude!!!!! I have a new construction . My first 2 bills were 19.00 then 400 dollars next month. Tried calling all I got was rude people. I don’t have walls or even a faucet to run water,really. The bad part there’s not another company you can swap to. Bvery bad and rude
Awful!
They are so rude here
Ditto guys.
Never answer the phone!!
this place is so wonderful,,never have a problem with this company
It’s not bad, easy to pay, stays consistent for the most part.
The worst water company ever! I called to get a question answered and they were so rude/ disrespectful!
Each time i called or went to the office everyone was extremely helpful and sweet. Great Service.
I’m sorry. It didn’t offer “zero” stars ! That’s what they should have.
Like many other folks, I have also had the same bad experiences with this place. Don’t expect anything great from these people. Their reviews and score tell you all you need to know.
Very unprofessional and rude staff working the office
awful. they tend to not answer half the time, especially after 3:30 even though they close at 4. the website is difficult to navigate.
And people are talking about the New Orleans Sewerage and Water Board? Here they just shut off the water at 10:00am on Saturday (8/12/2017) with no advanced notice and say that they don’t know when it will be back on. this is REALLY ONE SAD …
They finally updated their website to be able to pay online, but it’s poorly designed and somewhat hard to navigate. Despite other comments, I’ve found the ladies in the office to be super nice!
Only 1 star bc they gave me my water. Terrible communication skills. My experience they screwed me out of money more than once and when I had questions they couldn’t answer me other than they did not know why or how something happened.
Starting a new service, was told that the Water Meter price went up to $545.00, that is horrible. People are forced to pay these horrible prices, can’t live without running water. …
This place is terrible and their customer service is outrageous! I’ve been calling for the past 3 days to get my water reconnected and they said they will do it every day and they never do. They even hung up on me twice. I have never been …
So not only can i not do paperless billing, no advance disconnect notice or knock at the door to see if youd like to pay, no bill coming in the mail, and rude and unnecessary kinds of things but mostly the fact of how come my bill cant be emailed?????!!!! Lazy rude and unprofessional group seems like they hate the job.
Literally the most unhelpful place I’ve been to. Needless hurdles you have to jump through and they look at you and say “nothing we can do”
So we are one of top pasrishes in tangi for COVID cases and the water dept is one of few parishes that are shutting water off during this pandemic. I called told them that I had COVID and they shut me off anyway on 30 I went in of on …
Extremely rude , get put on hold and then hang up on me. Always see the workers sitting in their trucks laid back playing on their phones when I go in and out of my subdivision. Also horrible attitudes from the women in the office. If I could I would leave 0 stars.
This water district is the most disorganized and slow company I have had to use. Not only do they not send out disconnect notices, but they also cannot turn your service on once you pay if it is after hours. I have a very ill child at …
I called this morning to notify the office that my house and several neighbors had no water. The lady that answered the phone sounded like she hated her job. I tried to tell her why I was calling and she cut me off asking where I lived. She …
I have stayed at my residence for a year now and my water bills have been almost $300 a month. I have tore up my house looking for water leaks because tangipahoa water department states it’s on my side. Where my water meter is located is …
Very unprofessional especially when you call for help and customer service insults you and makes snide remarks when you ask for help.
Called to tell them that our yard is full of water and the water line is spewing a fountain 20 feet in the air. Was put on hold, then was told someone would come out, started to give her additional information, and she hung up on me!
They are stealing money from people, the meter man told us to turn on the the water, while the water was never off, while paying the water bill then he shows up again and says we didn’t pay it, next the lady on the phone add an extra 70 …
I have had my water turned off for lack of payment. Money has been tight. I call to get turned on and now after multiple conversations with them previously, I learn they are still charging me monthly. Even without water service. I am going to talk to governor office about this. It just doesn’t seem right.
We called to tell them that our yard is full of water and the water line is spewing a fountain 20 feet in the air. Was put on hold, then was told someone would come out, started to give her additional information, and she hung up on me!
I gave these folks a 1 because one cannot leave a review without a star rating.
My biggest issue is that this company asks for a security deposit of more than …
Unable to get anyone to help me cancel an account over the phone. Either they leave you on hold for 40 minutes or simply immediately hang up. Unbelievably bad employees.
The WORST people work here…they are rude, never helpful, I have had water leaking in my yard for 2 MONTHS!!! It’s just mush in my front yard, everyone one of those little girls that answer the phone are rude and disrespectful, they are …
Water out for 3 days here in loranger and they still have not fixed anything to get water back going
LAZY. UNHELPFUL. RUDE. That’s just for the office staff starters. They never answer the phone. The communication regarding water main and sewer breaks is non-existent. Billing system is a nightmare. Would leave zero stars if possible. Would happily switch to ANY other water/sewer company if it were an option.
They have no capability of handling out of town customers efficiently. You have to go into their office to get your services set up. We have an investment property in the area, are not local, and they refuse to set up service unless we …
Will not answer their phone for weeks now, over a month of calling every week. Haven’t sent out deposits for over months for closed accounts with zero balance due. …
Wow! this place was life changing! I’ve never felt the same since! remember to drink water! what’s great is the new tangi water! it’ll change you 🙂 RUN
If I could give them a zero I would. They have owed me money for my deposit and 2 months of water bills I paid between bc what I owed due to some computer error on their end. I have been waiting since February to get my money back. This is a parish run organization this can’t be legal what they are doing to people.
Would leave 0 stars if I could! Tangi Water randomly started sending our water bill to *someone else’s address!!* When I called to fix it they were very rude and argued with me about what address was on file. Was told they would have to …