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Tara Energy Reviews ( 190 )
(Translated by Google) Be very careful with this company, they are crooks, they steal money from people and charge you double what the Bill says, they are crooks, be very careful with this company, look for another company, do not sign a …
(Translated by Google) Hello, this company is disgusting, they deceived me saying that there was no contract and they sent me a 36-month contract by mail and when I saw this I decided to continue with my company Green Mountain and they put …
(Translated by Google) They are lying rascals rats re-speak with lies saying that your bill will arrive less than the company you have and fall into their traps and. Surprise, the bill comes to you triple what you paid before cheeky …
(Translated by Google) It is exactly the same as what other clients say …… they promise you that you will pay less on your bill and they even give you an estimate of what you are going to pay and when the bill arrives they charge you …
(Translated by Google) What a pity to see these comments, the truth is that I am looking for an electricity company for my new house, very different from the others, it has a colored sign in the window and I am alone in front of the sea, my …
(Translated by Google) I’m looking for an energy company to get rid of the piranhas that I currently have, but I think things are worse here, commitment, said monchito …
(Translated by Google) This is the worst of the garbage electricity companies, but garbage, please take care of yourselves, thanks, that’s the name of Tara Energy, the last thing I paid them was $498 and cents, and they told me that the …
I have a horrible experience with Tara energy! My bill went from$50 to $329 for a 729 Sq feet place ! I live alone with no TV or gamers in went sky high! Claims I used over 3,ooo kw-never!!!! They are full of mess,I don’t recommend them. They are garbage!
Do not choose Tara energy. I completed a new enrollment with them on 01/29 completed a $99 deposit. Was told by the agent I am good to go my service will be switched over. On 2/3 my service was disconnected a day after we had a winter …
Bunch of scammers! They would switch you without your consent by telling you they would send you information later. Please beware and never sign anything!
Very expensive, don’t trust this company bc 1 month they will charge you $100 next month will be double … it’s shocking how fake they are . Wouldn’t recommend this company to anyone .
I used Tara. I had them set up on automatic bill pay where they would take the money from a credit card. On the 23rd of May, one year after I switched from them to another provider, I received a letter stating that I had failed to make my …
I was a client of Amigo Energy, Amigo and Tara Energy, are subsidiaries of Just Energy Group Inc. Terrible customer service. I was a customer for over 7 years, When life got busy and I forgot to renew my contract they started charging me …
I had called to switch from Tara to Reliant 22 days prior to my contract expiring, then had to call Tara again to switch back on the same day because the Reliant rep who I signed the contract with at Sam’s Club had not been truthful about …
Getting harassed everyday from these people with excessive text messages and phone calls that I have no affiliation with nor have I ever had affiliation with them, about an account then has nothing to do with me.
FIX IT!!!
Hi I just wanted get on here and thank the commercial costumer service team because they they are very helpful and they just hooked it up with a sweet contract renewal, ask for agent amartinez
Terrible company. Cannot add CC online, customer services is Okay. Company is not as technical as it seems, very inconvenient and does not help. Waste of time.
This is the worst company to have they cut my lights off after I paid 600$ towards credit.the agent i spoke to on the phone assured me that they wouldn’t turn me off and the next morning the electricity was off .After paying all that money …
If I could give them no stars, I would. This company is a scam for customers. Do your research and go with any other company. They are not professional and scam you out your money.
I really would give Tara Energy Full 5 Stars ! I switched to them from Ambit and have proven themselves to be the best with their perks and great stuff along the way!
My sister using this service since 2 year she recommended me to switch i switched now i m happy that i switch on to Tara energy and thanks to commercial customer team for helping
I have been with Tara Energy for a while now. They have been outstanding with their service and pricing. They have educated me a lot on electricity pricing as well
Its cheap services, and no buddy proper answering, every month increase amount without use electricity. and call to customer services hold the line 45 minuts then disconnect line by them. it s cheater power services.
This man that is outside from the el rancho switch me without my knowledge. I just wanted hem to give information and he switch me know I have to pay 234 dollar for the first month and then I have to pay the other company that I have that’s …
Not going to lie… I had to translate for my dad for customer support for Tara Energy, it was horrid. Before even getting into a call, it took me 2 hours of waiting to get an agent. I had 2 agents hang up on me after saying my account#, it was frustrating.
I wish there will be an option of zero star so i will definitely go for that one. Very ridiculous and pathetic service. There team members are so unprofessional and just passing there time by transferring the call to other team members. Will never recommend any one about this company.
Pathetic Customer service. Don’t keep promises. They sent me a bill of $617 for just one month and our usage was just regular. The nights free plan is all fake. Don’t trust these guys. I want to escalate this case. Can anyone help.
This company sold out my account to an unknown company with my info without my permission or knowledge. And i was unable to pay my bill i had at that time. Because they did that. And now its on my credit report. …
I give Tara energy a 1star for there employee Latonya.i give Tara energy a negative 0.This company is such a scam!! They’re hilarious!!Who are they!I felt so bad for Latonya I told her to put her resume out there right away!Then I look at …
Biggest mistake was switching to this company. Don’t leave something good to find something better when in reality the good was better.
I tried looking for a better affordable option but turned out to be worse. My …
I was charged over 250 dollars for last few months which i used to pay 70 to 80 because i did not extend the contract with them even i have been with the company over 5 years. If you don’t extend the contact, you will get the bomb from them.
Just recently switched to this energy company and couldn’t be any happier. I got really low rate and now I’m saving 100-200 dollars a month. Just want to thank agent Amartinez for helping me out.
This is one of the worst companies for electricity. I have been a customer for years and when I asked to speak with a supervisor, they placed me on hold for an eternity hoping that I would hang up. No worries, they will not get any more of my money.
Worst company ever. I just moved to anew place. I stay all day at work I only come at night o don’t even have a TV and they send me a bill of $380. God knows for what
Please don’t even think about going for Tara Energy. Poor customer service. Direct energy, TXU, Ambit, Reliant or even prepaid services are the best in Texas. At least they give their customers an excellent service and fix problems on the spot.
I love this brand that has been around for over two decades. Friendly staff, excellent solutions and a company that believes in providing the best continuous customer support. I will recommend Tara to all my family and friends!
Received a random email for electrical billing for an account that I did not have with Tara energy. After holding for several minutes customer service came back and said would take a few days for a manager to get back to me for a reason. …
I am been with Tara Energy since last 5 plus years and very pleased with the service. Their customer service is top notch and they make sure to get their clients the best available rates possible. Most importantly their contracts are very …
Definitely feel like i should have read the reviews prior to setting up service. Hold times are very long to get help and i have been misguided and given the incorrect info 3 times from different reps. Now i am without any power for up to …
Should have looked at the reviews sooner. Had services with them for over 2 years and when we moved and set up everything for our new address we thought we were all set. Nope. At the new address our services got turned off because we didn’t …
Pathetic service. Ive been using tara for past 1 year . I changed my apartment and called customer service to make sure I have power in my new apartment got confirmation but when I moved to new apartment they didn’t change the service …
Tara energy the worst . I been with tara for many years. Since this year they been adding lots of extra charges. Has not been added before under contract. Tdu surcharge, gross receipt reimbursement, city tax etc. …
This electric company is the worst company. Do not contract with this company. I got a expiration notice that was 20 days after, so I changed to other electric company. They charged $175 early termination penalty. There was not any notification about penalty on the letter.
My family in Dallas has Tara energy since forever and they rave about the company so I asked them how long has been the company around and they said almost two decades !!!! They have affordable rates and best community recognition programs and they believe in giving the best Seville to their customers !!! My sisters words 🙂
Great company, great customer service. Never had any issues with them or my light bill. Have recommended to friends and they have also been satisfied with their service.
Below is the experience happened with one of my friend “Hamza Dar” and its authentic since we are neighbors. ”
“Poor customer service. I was with them for 2 years change my apartment call …
If I could give them a negative star i would
I never received a disconnect notice and didn’t expect to receive one ad i had just payed my bill but i came home and everything was shut off i called them at …
Will never recommend anyone to use Tara Energy. A friend of mine has been using them for the last 2 years. Upon transferring to a new location they disconnected the service in a couple of days saying the bill is not paid which was in fact …
They do not even deserve 1 star because I had to call them 3 times to get my service started took 3 months. because of that I had to pay high bill for using apartment’s electricity. I never received a confirmation that my account processing …
Poor customer service. I was with them for 2 years change my apartment call customer service to make sure I have power in my new apartment got confirmation but when I moved to new apartment they didn’t change the service address, got my …
I don’t recommend… they came out with a great kWh rate in the beginning and I always used the energy estimated within the range I the contract, but I was late to make one payment and I got charged for late payment excessive amount $27 and …
Do NOT use this company. I have never done a google review and they are so horrible I had to do this. I moved and I called to get electricity shut off in one week. I was very clear on the date. They shut it off immediately. Got it back …
Worst service you can ever get!!!! Do not get Tara Energy. My power is cut off and it’s due the 15th of April and my power is cut off on Easter!!!!! And it’s the 12th of April. I can’t express enough to not get them. If you’re a little …
I would stay far away from this energy provider. Extremely shady tactics for the energy plans. Mysterious $9.95 charge and the representative on the phone can’t explain why it is there, his solution is to change to a plan that is one cent …
If you are cancelling your service within 14 days of the contract end date they can not assess a cancellation fee. When I used ENERGY OGRE to switch to a much cheaper service they emailed a threat to charge early cancellation fees. ENERGY …
I wish i can give some 0 star. Ive been using tara for past 1 year . I changed my apartment and called customer service to make sure I have power in my new apartment got confirmation but when I moved to new apartment they didn’t change the …
Worst company. Very deceiving and don’t keep accurate track of your payments. We had one bill behind, and we got up to date paid over $250 to get up to date and the rep confirmed. Then in the same month a week after we paid they shut off …
Awesome service! Every time I call agents are helpful and knowledgeable. Knowing Tara Energy has been providing electricity for over 15 years gives me the confidence I need to continue being their customer for years to come
Total rip off! They need to be stopped! I live in a two bedroom two bath apartment, and I got a bill for $410!!!! How is that possible!!?? I’m never home during the day. I am signed up for free nights. Tara Energy is not a good company. …
I have been a customer of Tara Energy for 3 years. I would like to express how great of a customer service team they have. The agents are always helpful, professional and assist with all my needs.
If I could give this company less than a star I definitely would!!! This is the most EXPENSIVE place in the area (kingwood) and their customer service is horrible! Our bill during summer months was at LEAST $350+ and winter months around …
Dallas texas TARA company is Very unprofessional to customer service and charge $200 when you move out of state
First time when I was spoke to open account if have a moving out of state or no …
Horrible scam had got info from one of there sellers at the store she gave me a bunch of stuff to sign asked her if I was signing up as I did not want to yet get a no we will call you in a few days to see if you want to sign up then we will …
Would not recommend! I was on a prepaid plan, supposedly only had to pay 20 a month, auto pay off my card, and my electric got cut off today so I called and they said I owed over 2,000!! Highly not recommend!
This is a energy company that i will definitely give up and never use again after my contract. it is just one word-expensive, huge price increase this year. And need to wait too much time to talk to customer service. Is it useless and not professional. Just get rid of them.
HAHA! NEVER HAVE ANY RELATION WITH THIS NASTY COMPANY! I DON’T EVEN WANT TO GIVE ONE STAR ( But I have no choice…)
When your contract expires, they will not contact you for any renewal notice. …
I wouldnt even give it a one star! By far the most un profesional and undertrained employees. Which is literally not the hired employees fault but the poor work ethics of supervisors and owner(s) of this company who lacked severly to really …
I was paying for my parents light bill, and somehow they decided to switch my electric company to theirs without my permission. They made a contract in which I did not signed. I will be reporting them because I am sure they are stealing information to do the contracts. They didn’t even spelled my name right on the contract.
I had missed a payment, paid it in full, and received my next months bill of $82. I received an email from them a week later saying they have yet to receive my “final payment” of $313.61. I had no intention on terminating my services so why did I get a bill that high? Never had any problems with Tara until now.
I had to call the customer service department several times to resolve a closing issue. I asked them to close my account on 7/22. It was closed on 8/5, and they generated another month’s bill. I provided evidence that I flew out of TX on …
its such a long story but i was moving apartments. they said there was a switch hold on the new apartment and i needed to send in my lease and it would take 3-5 business days to review and get it turned on. That was on Friday July 11th. I …
We had Tara Energy from many many years now. They surely have the best pricing and we are highly satisfied with their services. Things have been better since the new leadership and management . Give them a try.
Been with Tara Energy for years, great service and rates. Always make renewing simple and easy. Most of my family also has their services through them now, they love it.
I stopped using Tara Energy when their price increased and all the payments were made automatically. Two years later I get a collection notice for non payment. I called and they said they couldn’t help me that the collection agency had the …
This company deserves less that 1 star. I have had service with them since 2017 and at the end of my contract with them my bill skyrocketed. There were ZERO notices sent saying my contract was almost up, ZERO notices on my customer portal …
This is the worst I have been treated. After being transferred 8 times, I finally found out that Terra bought my account. I was unable to make a payment online and after 3 hours of calling, I was finally able to pay $45 to reconnect my …
If I could I would have left 0 stars.
I could not go to clean the apartment because I had moved to a different state already and there was a Covid 19 lock down in Dallas. The apartment management …
They did not contact me when the contract was up to renew the contract – so my power bill DOUBLED! Now, I have two months where the power bill is OUTRAGEOUSLY high! Then when they contacted me they wanted to raise the rates almost 4 cents …
Don’t get service with them. They open an account under my cousin’s name with out him agreeing. one of our roommates open the door and the guy that works for tara ask for a phone number to contact at a later time to see if we wanted to open …
We moved out of our previous address at 50&*&(*% Dr, Killeen TX and we advised Tara that we will be moving and to turn off the services after 7 days as the Landlord requested. Tara adv they would do so and updated us with the current bill, …
To whom this may concern my bill was paid in full and you people still turned my lights out. I have a child that is home schooled and is currently missing class, because tara was so hard up for money. My bill was only 2weeks behind not …
I have been a Tara customer for more than 3 years now and never had an issue. I make my payment via mobile app every month and chat with a representative if needed. They have an awesome rewards program where I have received many gift cards for my loyalty
If I could I’d give this company negative stars! What a debacle! I got a notice in my email in October of 2018 saying they were sorry to see me go. And they charged me an early termination fee! I called to see if this was a hack of my …
I have to admit after reading some of the very negative reviews, I was very leery of signing up with Tara Energy, however, the rates were unbelievably low so I thought I would give it a try. My rates were super low at 7 cents a kwh! It was …
I do NOT reccomend this company. My parents used this electric company and correctly sent in their renewal, only to be slapped with a $300 electric bill, because their contract never renewed. I had to call, due to me translating. Regardless …
They try to slip in fake fees and no one will give me any answers! They have the worst customer service and jack up the rates when you renew.
I sent this email a week ago and no response!!! Jerks!! …
M
I am a new business owner and relatively new to Texas. I am happy that my friends recommended Tara energy to me as they have been with the electricity service …
My friend recommended Tara energy. I called and got connected without a long wait in que like most utility companies. The representative was really helpful and transferred me over to their sales team. I was able to get the rates I was looking for. Call today and switch!!!
Tara Energy stuck a $9.99 Green Energy charge on my bill. I have asked for a refund. They said they had to “investiage” first. I did not request this add on price gouging charge. ….update……..after many!! calls and lots of time they credited my acct and offered me a better KPH plan. I do appreciate it
This company has to be one of the hardest to work with. Their customer service is not good, unfortunately I can see why their ratings are so low. I have several family members who joined but they will all be leaving as no one is happy with …
Be aware of this company. These guys are money hoggers. My contract was expired with this company on 23rd December, 2020. They didn’t allow me to change the provider before 14 days prior to contract expiration date like other electricity …
The worst energy company ever! Worst rates ever! This company charge you for breathing. They have the worst selling representatives! They harass you into joining their company ONLY to get their sell for the day. I wasn’t looking just yet to …
Horrible customer service who has lied to me multiple times and is trying to charge me for 6 weeks of power that I did not use. Run from these crooks!
Edit: they did reach out to me asking for another $95 AFTER admitting they knew …
This company is the biggest cheater! They try to manipulate their contract by putting tricky changes on your bill. My experience with their customer service is the worst service ever. They will play all kind of tricks and excuses NOT to resolve you problem and just give you runaround.
I would highly recommend Tara Energy! Enrolling online was easy and when I moved to a new location, transferring my service and existing contract was easy with the help of their customer service. I also like the experience on the online …
Be extremely careful when dealing with this company reps. i have had a very bad experience this past week. I called to get rates and info regarding their service. I was informed a certain rate and info. I informed the rep that I will not …
This company is full of bull . Once you are ready to sign they will sweet talk and when time come if you have to move or cancel service they will give you hard time for no reason . They don’t have any cancellation form online or cancel …
I have been a business customer for couple of years. My invoices are getting generated incorrectly and I am being charged way over contracted rate. Is there someone at Tara that can help fix or do I stop making payments and let Public Utility Commission of Texas help me with this Tara mess?
I spoke to Ms. Judy who was the best account representative i have ever spoken to. She took care of everything i needed; helped me pay a company bill, changed the email to where i could get emailed invoices, sent info to deactivate the …
Tara Energy is a company which believes in cheating. They overcharge and provide no customer service. I signed up with them a month back. My bills have gone up and they do not even provide any customer service. Absolutely the worst.
They will promise everything to get an account, ” you don’t have to worry about changing service fee”. A year later a pending bill for my previous company that says that tara never paid that. I moved so I couldn’t take tara with me, so they …
I signed up for a short term fixed rate plan for the winter months at ~7 cents a kwh. It was the cheapest plan on the market I could find and the service I received has been perfect so far. I get weekly usage emails and a predicted monthly …
Something is wrong. I’ve been a customer for about 10 years because I have always been satisfied all the way around with the service. But I have recently had very bad experiences like hanging up on me, not honoring the things they say they …
Service has been fine and rates were good when I signed up. However, the reason why I’m giving one star is because of the incessant phone calls! My plan doesn’t even end for another two months and I’ve gotten 2-4 phone calls A DAY asking me …
I do not recommend this electricity company if you don’t pay your bill on the next day your bill is due they are going to charge you $30 more on your bill. This company is falling apart they don’t appreciate you as a customer i been with …
They have “decent” rates. My issue is with cancellation. My landlord is selling the home out from under me and i could not renew the lease. Tara energy is charging me $175 early termination fee, while in the contract i signed states “Early …
Thus far, some of the worst customer service on the planet. These people don’t have their act together. Furthermore, they ask you to call them, but no one answers calls. Zero customer service.
Do NOT use this company. They charge early termination fees even for moving. I flip house and own multiple rentals. Of the 7 properties in the past year that I’ve moved from/ sold before the end of the contract, this is the ONLY one to …
Tara Energy is the worst Energy company I have ever dealt with in last 10 years. I signed up with them through power to choose and right after signing they started calling me everyday for renewals. I set up auto pay and then in second …
At first it was good cheap affordable all of the sudden I notice a 9.99 charge for some program I never said I wanted took it off how many people paying for green electricity 🤔 than to find out Tara energy is affiliated with Amigo Energy …
If you use power to choose, make sure to stop service with them as soon as it ends. I let my service continue with Tara Energy at regular month to month rates. My first bill after my power to choose contract wasn’t bad, so I wasn’t too …
Prices rises within a few months, I was told my bill would be within a certain ballpark and it isn’t.! They also turned off my electricity in 91 degree weather for $25. Website rarely loads. Please run and choose someone else! I’m Leaving asap!
I have been with Tara as a business customer for over 2 years. I signed with them after they promised to refund the exceess amount they charged once I sign up with them for a longer duration. I did that and till date they have not refunded …
Tara Energy is the worst ever. RUN million miles away from them. They started with $40 a bill, towards the end of my program with them they gave me a bill of $350 for next 3 months. That is day light robbery…RUN away as far as you can.
Do NOT trust this company for anything. Retrieve your information, provide non existing account number unless you pay with card over phone with their poor customer service. You will have to dispute and wait for refund from your bank. Worst business ever.
I don’t understand the poor ratings. I’ve been a customer for almost 10 years. Never had a problem. The cost of electricity rn is expensive anywhere at this point. They offer payment arrangements as well.
“as a leading energy provider. We are committed to delivering the best experience to our customer to gold standard products and services” – First, please do as you committed. Pick up the phone and help your customer. I have been holding for …
Their website loads forever!!!!! I tried to pay my bill online, it doesn’t work. I tried to pay my bill on the phone through automated system, it doesn’t work. Because of many attempts to pay my bill, I get tired and forget all about it. …
My bill went from $76 to $200 in one month!! They talk about value yeah right. If a bill is late they will harass you with text messages and emails for reminders…but literally NOTHINGGGG to say hey your contract will be up soon!!! I spoke …
Bad customer services. I called them to switch to Tara and we couldn’t go past personal questions like how many people live in the house, or when are you switching at time when there wasn’t immediate plan to switch. And by the way, why the …
Subscribed to a plan over the phone with one agent, he read me the EFL and we agreed on the terms.
Whenever I’ve received the enrollment via email, it was the wrong plan. …
The worst electric service provider so far! They didn’t notify me that my contract was expiring and put me on variable rate without my acknowledgment. My bills were above $500 when I was mostly overseas and didn’t even use the electricity …
The absolute worst scam of a company. My family was a loyal customer for years and earlier this week and random person was able to gain authorization into our account, cancel it, and now my family with sick and elderly members are without …
To whom it may help someone else trying to go with Tara Energy. This company will bate you in with putting in a deposit. I put a deposit trying to get service I put down a $99.00 deposit thinking that it would put be put back into my …
(Translated by Google) Be very careful with this company, they are crooks, they steal money from people and charge you double what the Bill says, they are crooks, be very careful with this company, look for another company, do not sign a …
(Translated by Google) Hello, this company is disgusting, they deceived me saying that there was no contract and they sent me a 36-month contract by mail and when I saw this I decided to continue with my company Green Mountain and they put …
(Translated by Google) They are lying rascals rats re-speak with lies saying that your bill will arrive less than the company you have and fall into their traps and. Surprise, the bill comes to you triple what you paid before cheeky …
(Translated by Google) It is exactly the same as what other clients say …… they promise you that you will pay less on your bill and they even give you an estimate of what you are going to pay and when the bill arrives they charge you …
(Translated by Google) Bad service 😡 don’t use it. Customer service never answers… and you get double payment per month 😒 …
(Translated by Google) What a pity to see these comments, the truth is that I am looking for an electricity company for my new house, very different from the others, it has a colored sign in the window and I am alone in front of the sea, my …
(Translated by Google) I’m looking for an energy company to get rid of the piranhas that I currently have, but I think things are worse here, commitment, said monchito …
(Translated by Google) This is the worst of the garbage electricity companies, but garbage, please take care of yourselves, thanks, that’s the name of Tara Energy, the last thing I paid them was $498 and cents, and they told me that the …
I have a horrible experience with Tara energy! My bill went from$50 to $329 for a 729 Sq feet place ! I live alone with no TV or gamers in went sky high! Claims I used over 3,ooo kw-never!!!! They are full of mess,I don’t recommend them. They are garbage!
Do not choose Tara energy. I completed a new enrollment with them on 01/29 completed a $99 deposit. Was told by the agent I am good to go my service will be switched over. On 2/3 my service was disconnected a day after we had a winter …
terrible service
Amazing company
Rude and high pricing
Bad customer service
👎🏼 …
Great customer service !
Great customer service!
They don’t care about customer..
I wish I’d never used them. Avoid them.
Competitive rates and excellent customer service.
they took my money an didnt turn on my lights
Best energy
Always got the best rates and service 👌 …
Sorry customer service… Not happy with them at all… Switching electric companies NOW!
Great company and cheap on my electricity rates
These guys are big scammers. Do not choose them at any cost.
I am very happy with the service since I had it.
Worst customer service. Transferred my call to smart electric for payment
Scamers
no explanation needed but this company deserves no star at all the way handle customer call for help
Fraud company: Say something and do something else….
Stay away from these idiots if you don;t wanna be fooled 🙁
Tara energy is the worst energy company and they are part of centerpoint
I recommend that no one uses this energy company
They careless about the emergency they still cut the power even that Mayor said they will not be 👎👎👎👎 …
Do not ever sign a deal with tara energy. Bunch of thieves.
Great company and amazing customer service! Will definitely recommend to family and friends!
awesome company, low bills, great customer service they rock!
Their call centers are staffed with some of the least helpful people around.
Affordable rates excellent customer service I’m happy with Tara energy 😃 …
They have the worst customer service so rude absolutely do not call these people unless you enjoy being treated like garbage!!!
LOOKS LIKE YOU GUYS ARE OFF ON FRIDAYS …. AT LEAST AS COURTESY YOU SHOULD ANNOUNCE THAT TARA ENERGY WILL NOT PROVIDE CUSTOMER SERVICE ON FRIDAYS .
This guys rip off. Never get a service with them.
There customer service is awesome they explain well and are over all very helpful.
very easy to work with…
We transferred from Ambit to Tara a couple months a go and couldn’t be happier with rate and service.
Totally satisfied with the service and the agents have always been super helpful throughout my experience.
They have the best rate in the market and customer service is super friendly. I will recommend this to the friend and family.
This company is terrible, customer service is rude and useless! They deserve 0 star if I would!
Stay away from them!
Bunch of scammers! They would switch you without your consent by telling you they would send you information later. Please beware and never sign anything!
I’ve been being double billed for years. Customer service phone calls take hours and it still hasn’t been cleared up.
Very expensive, don’t trust this company bc 1 month they will charge you $100 next month will be double … it’s shocking how fake they are . Wouldn’t recommend this company to anyone .
I have only good things to say about this company , they offer competitive rates and great customer service . Highly recommend!!!
This rediculas company , extreemly 36 month contact , per kelow wat asking .13 c which is very high plus long term contact
I used Tara. I had them set up on automatic bill pay where they would take the money from a credit card. On the 23rd of May, one year after I switched from them to another provider, I received a letter stating that I had failed to make my …
If I could leave zero stars i would! A customer since 2012 and these last 2 years have been a mess!!!!! Take it from me i known them dont do it
scammers , they will say your plan will start today , but it wont start untill after 3 months , and they will charge you extra
Pathetic scammers
TAra always give me good deal. I am happy with the service and using last 5 years
Loved using Tara energy services …. very helping staff , never had a problem since switched to this service…highly recommended!!
I was a client of Amigo Energy, Amigo and Tara Energy, are subsidiaries of Just Energy Group Inc. Terrible customer service. I was a customer for over 7 years, When life got busy and I forgot to renew my contract they started charging me …
I’ve been with this company for many of years. I’m over paying outrageous fees. I wouldn’t recommend this company.
I had called to switch from Tara to Reliant 22 days prior to my contract expiring, then had to call Tara again to switch back on the same day because the Reliant rep who I signed the contract with at Sam’s Club had not been truthful about …
OMG!! Is the Bill Gates’s company!!!
Getting harassed everyday from these people with excessive text messages and phone calls that I have no affiliation with nor have I ever had affiliation with them, about an account then has nothing to do with me.
FIX IT!!!
Hi I just wanted get on here and thank the commercial costumer service team because they they are very helpful and they just hooked it up with a sweet contract renewal, ask for agent amartinez
The worst light company I’ve ever dealt with in my lifetime they lie they laugh like your electricity being out is a joke
Terrible company. Cannot add CC online, customer services is Okay. Company is not as technical as it seems, very inconvenient and does not help. Waste of time.
I love being here every day! I would never recommend a company I did not believe in myself 💯 …
Do not use!!!!
I call to get set up with services beginning of Oct 2019. …
Website doesn’t load. They charge a convenience fee to use a credit card
Incompetent. If you want everything to be difficult and to call customer service every day for a week and still not get service enroll with them.
This is the worst company to have they cut my lights off after I paid 600$ towards credit.the agent i spoke to on the phone assured me that they wouldn’t turn me off and the next morning the electricity was off .After paying all that money …
just transferred to TARA energy last month from reliant and the rates are so far very reasonable . i am happy with professionalism of their staff.
If I could give them no stars, I would. This company is a scam for customers. Do your research and go with any other company. They are not professional and scam you out your money.
I found Tara energy to be very affordable , customer service does take some time but they were able to aid all my concerns.
I really would give Tara Energy Full 5 Stars ! I switched to them from Ambit and have proven themselves to be the best with their perks and great stuff along the way!
Customer service representatives are rude and not helpful. Expect to receive big increases in renewal rates.
I found great Tara Energy rates on Homeenergyclub.com. Why pay more for electricity?
My sister using this service since 2 year she recommended me to switch i switched now i m happy that i switch on to Tara energy and thanks to commercial customer team for helping
I have been with Tara Energy for a while now. They have been outstanding with their service and pricing. They have educated me a lot on electricity pricing as well
Its cheap services, and no buddy proper answering, every month increase amount without use electricity. and call to customer services hold the line 45 minuts then disconnect line by them. it s cheater power services.
Lying is their thing! They don’t pay referral fee. Scam
I use to have another provider but since I change to Tara energy I am very happy with my service and customer service.
This man that is outside from the el rancho switch me without my knowledge. I just wanted hem to give information and he switch me know I have to pay 234 dollar for the first month and then I have to pay the other company that I have that’s …
Not going to lie… I had to translate for my dad for customer support for Tara Energy, it was horrid. Before even getting into a call, it took me 2 hours of waiting to get an agent. I had 2 agents hang up on me after saying my account#, it was frustrating.
Had a great experience with Tara Energy! Staff was very helpful and answered all my questions. Definitely will recommend the switch!
I wish there will be an option of zero star so i will definitely go for that one. Very ridiculous and pathetic service. There team members are so unprofessional and just passing there time by transferring the call to other team members. Will never recommend any one about this company.
Pathetic Customer service. Don’t keep promises. They sent me a bill of $617 for just one month and our usage was just regular. The nights free plan is all fake. Don’t trust these guys. I want to escalate this case. Can anyone help.
This company sold out my account to an unknown company with my info without my permission or knowledge. And i was unable to pay my bill i had at that time. Because they did that. And now its on my credit report. …
I give Tara energy a 1star for there employee Latonya.i give Tara energy a negative 0.This company is such a scam!! They’re hilarious!!Who are they!I felt so bad for Latonya I told her to put her resume out there right away!Then I look at …
Biggest mistake was switching to this company. Don’t leave something good to find something better when in reality the good was better.
I tried looking for a better affordable option but turned out to be worse. My …
I was charged over 250 dollars for last few months which i used to pay 70 to 80 because i did not extend the contract with them even i have been with the company over 5 years. If you don’t extend the contact, you will get the bomb from them.
Just recently switched to this energy company and couldn’t be any happier. I got really low rate and now I’m saving 100-200 dollars a month. Just want to thank agent Amartinez for helping me out.
This is one of the worst companies for electricity. I have been a customer for years and when I asked to speak with a supervisor, they placed me on hold for an eternity hoping that I would hang up. No worries, they will not get any more of my money.
I’ve been with Tara for 3years and not had any problems. I only talk to them at renewal time and seem fine. Always gotten a good rate I believe.
Worst company ever. I just moved to anew place. I stay all day at work I only come at night o don’t even have a TV and they send me a bill of $380. God knows for what
Please don’t even think about going for Tara Energy. Poor customer service. Direct energy, TXU, Ambit, Reliant or even prepaid services are the best in Texas. At least they give their customers an excellent service and fix problems on the spot.
I love this brand that has been around for over two decades. Friendly staff, excellent solutions and a company that believes in providing the best continuous customer support. I will recommend Tara to all my family and friends!
Received a random email for electrical billing for an account that I did not have with Tara energy. After holding for several minutes customer service came back and said would take a few days for a manager to get back to me for a reason. …
I am been with Tara Energy since last 5 plus years and very pleased with the service. Their customer service is top notch and they make sure to get their clients the best available rates possible. Most importantly their contracts are very …
Definitely feel like i should have read the reviews prior to setting up service. Hold times are very long to get help and i have been misguided and given the incorrect info 3 times from different reps. Now i am without any power for up to …
Should have looked at the reviews sooner. Had services with them for over 2 years and when we moved and set up everything for our new address we thought we were all set. Nope. At the new address our services got turned off because we didn’t …
Pathetic service. Ive been using tara for past 1 year . I changed my apartment and called customer service to make sure I have power in my new apartment got confirmation but when I moved to new apartment they didn’t change the service …
Tara energy the worst . I been with tara for many years. Since this year they been adding lots of extra charges. Has not been added before under contract. Tdu surcharge, gross receipt reimbursement, city tax etc. …
In August of 2019
Aug 2 2019 fri my bill was due I payed 60.00 of the $170.46. It left to pay $110.46. I got a pledge of $110.46 on aug 3 2019 sat …
This electric company is the worst company. Do not contract with this company. I got a expiration notice that was 20 days after, so I changed to other electric company. They charged $175 early termination penalty. There was not any notification about penalty on the letter.
My family in Dallas has Tara energy since forever and they rave about the company so I asked them how long has been the company around and they said almost two decades !!!! They have affordable rates and best community recognition programs and they believe in giving the best Seville to their customers !!! My sisters words 🙂
Great company, great customer service. Never had any issues with them or my light bill. Have recommended to friends and they have also been satisfied with their service.
Below is the experience happened with one of my friend “Hamza Dar” and its authentic since we are neighbors. ”
“Poor customer service. I was with them for 2 years change my apartment call …
If I could give them a negative star i would
I never received a disconnect notice and didn’t expect to receive one ad i had just payed my bill but i came home and everything was shut off i called them at …
Will never recommend anyone to use Tara Energy. A friend of mine has been using them for the last 2 years. Upon transferring to a new location they disconnected the service in a couple of days saying the bill is not paid which was in fact …
They do not even deserve 1 star because I had to call them 3 times to get my service started took 3 months. because of that I had to pay high bill for using apartment’s electricity. I never received a confirmation that my account processing …
Poor customer service. I was with them for 2 years change my apartment call customer service to make sure I have power in my new apartment got confirmation but when I moved to new apartment they didn’t change the service address, got my …
I don’t recommend… they came out with a great kWh rate in the beginning and I always used the energy estimated within the range I the contract, but I was late to make one payment and I got charged for late payment excessive amount $27 and …
Do NOT use this company. I have never done a google review and they are so horrible I had to do this. I moved and I called to get electricity shut off in one week. I was very clear on the date. They shut it off immediately. Got it back …
Worst service you can ever get!!!! Do not get Tara Energy. My power is cut off and it’s due the 15th of April and my power is cut off on Easter!!!!! And it’s the 12th of April. I can’t express enough to not get them. If you’re a little …
I would stay far away from this energy provider. Extremely shady tactics for the energy plans. Mysterious $9.95 charge and the representative on the phone can’t explain why it is there, his solution is to change to a plan that is one cent …
If you are cancelling your service within 14 days of the contract end date they can not assess a cancellation fee. When I used ENERGY OGRE to switch to a much cheaper service they emailed a threat to charge early cancellation fees. ENERGY …
I wish i can give some 0 star. Ive been using tara for past 1 year . I changed my apartment and called customer service to make sure I have power in my new apartment got confirmation but when I moved to new apartment they didn’t change the …
Worst company. Very deceiving and don’t keep accurate track of your payments. We had one bill behind, and we got up to date paid over $250 to get up to date and the rep confirmed. Then in the same month a week after we paid they shut off …
Awesome service! Every time I call agents are helpful and knowledgeable. Knowing Tara Energy has been providing electricity for over 15 years gives me the confidence I need to continue being their customer for years to come
Total rip off! They need to be stopped! I live in a two bedroom two bath apartment, and I got a bill for $410!!!! How is that possible!!?? I’m never home during the day. I am signed up for free nights. Tara Energy is not a good company. …
I have been a customer of Tara Energy for 3 years. I would like to express how great of a customer service team they have. The agents are always helpful, professional and assist with all my needs.
If I could give this company less than a star I definitely would!!! This is the most EXPENSIVE place in the area (kingwood) and their customer service is horrible! Our bill during summer months was at LEAST $350+ and winter months around …
Dallas texas TARA company is Very unprofessional to customer service and charge $200 when you move out of state
First time when I was spoke to open account if have a moving out of state or no …
Horrible scam had got info from one of there sellers at the store she gave me a bunch of stuff to sign asked her if I was signing up as I did not want to yet get a no we will call you in a few days to see if you want to sign up then we will …
Would not recommend! I was on a prepaid plan, supposedly only had to pay 20 a month, auto pay off my card, and my electric got cut off today so I called and they said I owed over 2,000!! Highly not recommend!
This is a energy company that i will definitely give up and never use again after my contract. it is just one word-expensive, huge price increase this year. And need to wait too much time to talk to customer service. Is it useless and not professional. Just get rid of them.
HAHA! NEVER HAVE ANY RELATION WITH THIS NASTY COMPANY! I DON’T EVEN WANT TO GIVE ONE STAR ( But I have no choice…)
When your contract expires, they will not contact you for any renewal notice. …
I wouldnt even give it a one star! By far the most un profesional and undertrained employees. Which is literally not the hired employees fault but the poor work ethics of supervisors and owner(s) of this company who lacked severly to really …
I was paying for my parents light bill, and somehow they decided to switch my electric company to theirs without my permission. They made a contract in which I did not signed. I will be reporting them because I am sure they are stealing information to do the contracts. They didn’t even spelled my name right on the contract.
I had missed a payment, paid it in full, and received my next months bill of $82. I received an email from them a week later saying they have yet to receive my “final payment” of $313.61. I had no intention on terminating my services so why did I get a bill that high? Never had any problems with Tara until now.
I had to call the customer service department several times to resolve a closing issue. I asked them to close my account on 7/22. It was closed on 8/5, and they generated another month’s bill. I provided evidence that I flew out of TX on …
its such a long story but i was moving apartments. they said there was a switch hold on the new apartment and i needed to send in my lease and it would take 3-5 business days to review and get it turned on. That was on Friday July 11th. I …
We had Tara Energy from many many years now. They surely have the best pricing and we are highly satisfied with their services. Things have been better since the new leadership and management . Give them a try.
Been with Tara Energy for years, great service and rates. Always make renewing simple and easy. Most of my family also has their services through them now, they love it.
I stopped using Tara Energy when their price increased and all the payments were made automatically. Two years later I get a collection notice for non payment. I called and they said they couldn’t help me that the collection agency had the …
This company deserves less that 1 star. I have had service with them since 2017 and at the end of my contract with them my bill skyrocketed. There were ZERO notices sent saying my contract was almost up, ZERO notices on my customer portal …
This is the worst I have been treated. After being transferred 8 times, I finally found out that Terra bought my account. I was unable to make a payment online and after 3 hours of calling, I was finally able to pay $45 to reconnect my …
If I could I would have left 0 stars.
I could not go to clean the apartment because I had moved to a different state already and there was a Covid 19 lock down in Dallas. The apartment management …
They did not contact me when the contract was up to renew the contract – so my power bill DOUBLED! Now, I have two months where the power bill is OUTRAGEOUSLY high! Then when they contacted me they wanted to raise the rates almost 4 cents …
Don’t get service with them. They open an account under my cousin’s name with out him agreeing. one of our roommates open the door and the guy that works for tara ask for a phone number to contact at a later time to see if we wanted to open …
We moved out of our previous address at 50&*&(*% Dr, Killeen TX and we advised Tara that we will be moving and to turn off the services after 7 days as the Landlord requested. Tara adv they would do so and updated us with the current bill, …
To whom this may concern my bill was paid in full and you people still turned my lights out. I have a child that is home schooled and is currently missing class, because tara was so hard up for money. My bill was only 2weeks behind not …
I have been a Tara customer for more than 3 years now and never had an issue. I make my payment via mobile app every month and chat with a representative if needed. They have an awesome rewards program where I have received many gift cards for my loyalty
If I could I’d give this company negative stars! What a debacle! I got a notice in my email in October of 2018 saying they were sorry to see me go. And they charged me an early termination fee! I called to see if this was a hack of my …
I have to admit after reading some of the very negative reviews, I was very leery of signing up with Tara Energy, however, the rates were unbelievably low so I thought I would give it a try. My rates were super low at 7 cents a kwh! It was …
I do NOT reccomend this company. My parents used this electric company and correctly sent in their renewal, only to be slapped with a $300 electric bill, because their contract never renewed. I had to call, due to me translating. Regardless …
They try to slip in fake fees and no one will give me any answers! They have the worst customer service and jack up the rates when you renew.
I sent this email a week ago and no response!!! Jerks!! …
M
I am a new business owner and relatively new to Texas. I am happy that my friends recommended Tara energy to me as they have been with the electricity service …
My friend recommended Tara energy. I called and got connected without a long wait in que like most utility companies. The representative was really helpful and transferred me over to their sales team. I was able to get the rates I was looking for. Call today and switch!!!
Tara Energy stuck a $9.99 Green Energy charge on my bill. I have asked for a refund. They said they had to “investiage” first. I did not request this add on price gouging charge. ….update……..after many!! calls and lots of time they credited my acct and offered me a better KPH plan. I do appreciate it
This company has to be one of the hardest to work with. Their customer service is not good, unfortunately I can see why their ratings are so low. I have several family members who joined but they will all be leaving as no one is happy with …
Be aware of this company. These guys are money hoggers. My contract was expired with this company on 23rd December, 2020. They didn’t allow me to change the provider before 14 days prior to contract expiration date like other electricity …
The worst energy company ever! Worst rates ever! This company charge you for breathing. They have the worst selling representatives! They harass you into joining their company ONLY to get their sell for the day. I wasn’t looking just yet to …
Would give zero stars if I could. Definitely crooks. I’ve never had this much trouble with a power company and I’ve live in 4 different apartments .
Horrible customer service who has lied to me multiple times and is trying to charge me for 6 weeks of power that I did not use. Run from these crooks!
Edit: they did reach out to me asking for another $95 AFTER admitting they knew …
This company is the biggest cheater! They try to manipulate their contract by putting tricky changes on your bill. My experience with their customer service is the worst service ever. They will play all kind of tricks and excuses NOT to resolve you problem and just give you runaround.
I would highly recommend Tara Energy! Enrolling online was easy and when I moved to a new location, transferring my service and existing contract was easy with the help of their customer service. I also like the experience on the online …
Be extremely careful when dealing with this company reps. i have had a very bad experience this past week. I called to get rates and info regarding their service. I was informed a certain rate and info. I informed the rep that I will not …
This company is full of bull . Once you are ready to sign they will sweet talk and when time come if you have to move or cancel service they will give you hard time for no reason . They don’t have any cancellation form online or cancel …
I have been a business customer for couple of years. My invoices are getting generated incorrectly and I am being charged way over contracted rate. Is there someone at Tara that can help fix or do I stop making payments and let Public Utility Commission of Texas help me with this Tara mess?
I spoke to Ms. Judy who was the best account representative i have ever spoken to. She took care of everything i needed; helped me pay a company bill, changed the email to where i could get emailed invoices, sent info to deactivate the …
Tara Energy is a company which believes in cheating. They overcharge and provide no customer service. I signed up with them a month back. My bills have gone up and they do not even provide any customer service. Absolutely the worst.
They will promise everything to get an account, ” you don’t have to worry about changing service fee”. A year later a pending bill for my previous company that says that tara never paid that. I moved so I couldn’t take tara with me, so they …
I signed up for a short term fixed rate plan for the winter months at ~7 cents a kwh. It was the cheapest plan on the market I could find and the service I received has been perfect so far. I get weekly usage emails and a predicted monthly …
Something is wrong. I’ve been a customer for about 10 years because I have always been satisfied all the way around with the service. But I have recently had very bad experiences like hanging up on me, not honoring the things they say they …
Service has been fine and rates were good when I signed up. However, the reason why I’m giving one star is because of the incessant phone calls! My plan doesn’t even end for another two months and I’ve gotten 2-4 phone calls A DAY asking me …
I do not recommend this electricity company if you don’t pay your bill on the next day your bill is due they are going to charge you $30 more on your bill. This company is falling apart they don’t appreciate you as a customer i been with …
They have “decent” rates. My issue is with cancellation. My landlord is selling the home out from under me and i could not renew the lease. Tara energy is charging me $175 early termination fee, while in the contract i signed states “Early …
Thus far, some of the worst customer service on the planet. These people don’t have their act together. Furthermore, they ask you to call them, but no one answers calls. Zero customer service.
Do NOT use this company. They charge early termination fees even for moving. I flip house and own multiple rentals. Of the 7 properties in the past year that I’ve moved from/ sold before the end of the contract, this is the ONLY one to …
We are happy with your services and would not hesitate to recommend our friends to sign up for your services,
Tara Energy is the worst Energy company I have ever dealt with in last 10 years. I signed up with them through power to choose and right after signing they started calling me everyday for renewals. I set up auto pay and then in second …
Absolute garbage service. Their autopay system doesn’t work and have had my power turned off twice because they haven’t submitted the payment.
At first it was good cheap affordable all of the sudden I notice a 9.99 charge for some program I never said I wanted took it off how many people paying for green electricity 🤔 than to find out Tara energy is affiliated with Amigo Energy …
If you use power to choose, make sure to stop service with them as soon as it ends. I let my service continue with Tara Energy at regular month to month rates. My first bill after my power to choose contract wasn’t bad, so I wasn’t too …
Prices rises within a few months, I was told my bill would be within a certain ballpark and it isn’t.! They also turned off my electricity in 91 degree weather for $25. Website rarely loads. Please run and choose someone else! I’m Leaving asap!
I have been with Tara as a business customer for over 2 years. I signed with them after they promised to refund the exceess amount they charged once I sign up with them for a longer duration. I did that and till date they have not refunded …
Tara Energy is the worst ever. RUN million miles away from them. They started with $40 a bill, towards the end of my program with them they gave me a bill of $350 for next 3 months. That is day light robbery…RUN away as far as you can.
Do NOT trust this company for anything. Retrieve your information, provide non existing account number unless you pay with card over phone with their poor customer service. You will have to dispute and wait for refund from your bank. Worst business ever.
I don’t understand the poor ratings. I’ve been a customer for almost 10 years. Never had a problem. The cost of electricity rn is expensive anywhere at this point. They offer payment arrangements as well.
“as a leading energy provider. We are committed to delivering the best experience to our customer to gold standard products and services” – First, please do as you committed. Pick up the phone and help your customer. I have been holding for …
Their website loads forever!!!!! I tried to pay my bill online, it doesn’t work. I tried to pay my bill on the phone through automated system, it doesn’t work. Because of many attempts to pay my bill, I get tired and forget all about it. …
Terrible! STAY AWAY!
They won’t give me the $100 referral. I called back in July and they said it …
My bill went from $76 to $200 in one month!! They talk about value yeah right. If a bill is late they will harass you with text messages and emails for reminders…but literally NOTHINGGGG to say hey your contract will be up soon!!! I spoke …
Bad customer services. I called them to switch to Tara and we couldn’t go past personal questions like how many people live in the house, or when are you switching at time when there wasn’t immediate plan to switch. And by the way, why the …
Subscribed to a plan over the phone with one agent, he read me the EFL and we agreed on the terms.
Whenever I’ve received the enrollment via email, it was the wrong plan. …
The worst electric service provider so far! They didn’t notify me that my contract was expiring and put me on variable rate without my acknowledgment. My bills were above $500 when I was mostly overseas and didn’t even use the electricity …
The absolute worst scam of a company. My family was a loyal customer for years and earlier this week and random person was able to gain authorization into our account, cancel it, and now my family with sick and elderly members are without …
To whom it may help someone else trying to go with Tara Energy. This company will bate you in with putting in a deposit. I put a deposit trying to get service I put down a $99.00 deposit thinking that it would put be put back into my …