Taylor & Murphy Inc. strives for the highest quality customer satisfaction. We are in business since 1964. We provide residential and commercial … See more
After seeing one of their drivers cut 2 cars off on the highway the driver decides to flip everyone off. Not someone I’d want to do bussiness with!!! Stay clear!!
So far so good. Called on a Friday, they returned the call as promised and will be out on Monday! Very nice on the phone and took time to listen. Despite my cell phone cutting out three times they were kind enough to call back.
Worst experience with a company I’ve ever had. Won’t respond to voicemails, and quoted me a price $600 higher than anyone else. It seems like they only care about jobs for big new developments – not homeowners in their own area. Use them at your own risk.
99.3% happy as a customer. Could do without the three and a half hour lectures on politics, history, and the Illuminati… sorry Frank, it was fun, but you could have been in and out in less than half the time and we’ve all got things to do.
Excellent customer service to prioritize and address the customer’s need. Professional and knowledgable crew to service our oil furnace. Highly recommended.
Everyone has been great. I have dealt with John. He has done great working on my furnace. Couple glitches but they came out and figured everything out. Thanks for all the time put into this project. Would not go to anybody else if I need any more work done… Good job!!!!
I have been buying my heating oil and service plan from Taylor & Murphy for years because they are always prompt, considerate and are competitive on price. These days when you find that combination you stick with it.
Taylor & Murphy has been a great company to work with for our heating needs. We’re thrilled with the service we receive and would highly recommend them to anyone.
Terrible company. Their initial price was 40% more than the competitors. When called and complained, they said they would give me 30c discount. They never sent any “adjusted bill”. I asked them to cancel the auto-delivery but they said my …
T&M installed a new HVAC system for us and provide an ongoing maintenance service. Always professional and responsive, which isn’t easy to find in the contractor business.
Appalling service ethics. Made an appointment in October, they came out and looked at the job. Said they would order parts. 2 weeks went by, no call. We called them, they said they lost the order, but would order parts immediately. …
Taylor & Murphy have been taking care of my heating oil, burner, boiler and plumbing needs for some time now. The oil drivers, service techs and plumbers are all highly skilled, polite, professional and a pleasure to work with.
Taylor Murphy was recommended to us and we have nothing but great things to say about them. Mark was very responsive to our needs (we didn’t realize what we were getting ourselves into with an ac system) and Joe and his team were in and out in two days and we were up and running with cool air by the end of the second day!
Please avoid this company! They did the heating and cooling for our entire new construction about 1 year ago. As the vents were being placed, we expressed concern regarding the locations but were told “we know what we are doing”. We have …
Mark and Wayne are very helpful, their prices are fair and the technicians have all been great, They installed two ac units in my older home a few years ago and they made sure everything was perfect . I just called them back to replace an old furnace. I highly recommend them.
We’ve been using Taylor and Murphy as an oil company for over 20 years. We find them extremely reliable and dependable. Deliveries come on time without our having to call, and they are prompt in sending out a technician whenever we have a problem.
I have been using Taylor & Murphy for oil delivery, heating system maintenance and plumbing for the past few years. I did some research when I moved into the house and chose this company. It turned out that the house has been serviced by …
Dealt with 12 HVAC contractors trying to convert my house from oil to gas heat and get cooling done too. Had atrocious experience with all but Taylor & Murphy, hence why I picked them. Mark gets it. He educates you on what are the options, …
The most unprofessional company I have EVER dealt with. I only used them as a family member refferred me to them when my regular guy who does oil burner cleanouts went out of biz. I had called them in October to get my furnace cleaned out …
Our system, which was of considerable expense, has never functioned correctly for at least two separate reasons, one functional and the other related to excessive noise, we are told, due to placement design. The company has been sold, the …
Following work they did, the tenant in my property complained of more issues than I began with. When I called their manager for an explanation and to discuss the situation, they claimed there was a bigger problem and that the second floor …
This is an honest company! They did an effective repair at a reasonable price on our gas furnace.
They might have tried to sell us a new furnace but suggested that a repair might …
Taylor & Murphy is the only oil company with whom we have renewed a contract after its expiration. In earlier experiences, we just chose the company that offered the lowest price, since there was no other way to decide. However, the T&M …
I want to raise a bright red flag, to warn you to avoid doing business with Taylor and Murphy (merged with Arlmont Fuel in Arlington). I had a long-scheduled, routine central air system tune-up done by Taylor and Murphy last Friday. The …
Taylor & Murphy did an excellent job installing my new oil burner & hot water heater. They were professional, on time, their prices were competitive and took the time to explain everything to me. They completed my Mass Saves rebate and were very helpful.
Taylor & Murphy have been my oil service provider for a several years, and I have always liked their service. They were also the contractors I chose for a recent air-conditioning job and an oil to gas conversion work at my house. They have …
Before we got started with Taylor & Murphy, we had seen a LOT of local oil companies’ marketing materials and found that Taylor & Murphy information spoke to us as new homeowners and they had reasonable prices. What we really like about …
I just spoke with Katie in customer service and was shocked at how rude she was. We let them know our heat was broken and that we wouldn’t be home that day but to coordinate with our superintendent and apparently that was offensive and they …
Great place
Extremely rude on the phone. All I wanted was to set up a heating inspection.
great oil company. high quality on everything.
After seeing one of their drivers cut 2 cars off on the highway the driver decides to flip everyone off. Not someone I’d want to do bussiness with!!! Stay clear!!
So far so good. Called on a Friday, they returned the call as promised and will be out on Monday! Very nice on the phone and took time to listen. Despite my cell phone cutting out three times they were kind enough to call back.
Worst experience with a company I’ve ever had. Won’t respond to voicemails, and quoted me a price $600 higher than anyone else. It seems like they only care about jobs for big new developments – not homeowners in their own area. Use them at your own risk.
99.3% happy as a customer. Could do without the three and a half hour lectures on politics, history, and the Illuminati… sorry Frank, it was fun, but you could have been in and out in less than half the time and we’ve all got things to do.
Excellent customer service to prioritize and address the customer’s need. Professional and knowledgable crew to service our oil furnace. Highly recommended.
Everyone has been great. I have dealt with John. He has done great working on my furnace. Couple glitches but they came out and figured everything out. Thanks for all the time put into this project. Would not go to anybody else if I need any more work done… Good job!!!!
Replaced our furnace with a nice new one in one day.
I have been buying my heating oil and service plan from Taylor & Murphy for years because they are always prompt, considerate and are competitive on price. These days when you find that combination you stick with it.
Taylor & Murphy has been a great company to work with for our heating needs. We’re thrilled with the service we receive and would highly recommend them to anyone.
Terrible company. Their initial price was 40% more than the competitors. When called and complained, they said they would give me 30c discount. They never sent any “adjusted bill”. I asked them to cancel the auto-delivery but they said my …
T&M installed a new HVAC system for us and provide an ongoing maintenance service. Always professional and responsive, which isn’t easy to find in the contractor business.
Appalling service ethics. Made an appointment in October, they came out and looked at the job. Said they would order parts. 2 weeks went by, no call. We called them, they said they lost the order, but would order parts immediately. …
Taylor & Murphy have been taking care of my heating oil, burner, boiler and plumbing needs for some time now. The oil drivers, service techs and plumbers are all highly skilled, polite, professional and a pleasure to work with.
Taylor Murphy was recommended to us and we have nothing but great things to say about them. Mark was very responsive to our needs (we didn’t realize what we were getting ourselves into with an ac system) and Joe and his team were in and out in two days and we were up and running with cool air by the end of the second day!
Please avoid this company! They did the heating and cooling for our entire new construction about 1 year ago. As the vents were being placed, we expressed concern regarding the locations but were told “we know what we are doing”. We have …
Mark and Wayne are very helpful, their prices are fair and the technicians have all been great, They installed two ac units in my older home a few years ago and they made sure everything was perfect . I just called them back to replace an old furnace. I highly recommend them.
We’ve been using Taylor and Murphy as an oil company for over 20 years. We find them extremely reliable and dependable. Deliveries come on time without our having to call, and they are prompt in sending out a technician whenever we have a problem.
I have been using Taylor & Murphy for oil delivery, heating system maintenance and plumbing for the past few years. I did some research when I moved into the house and chose this company. It turned out that the house has been serviced by …
Dealt with 12 HVAC contractors trying to convert my house from oil to gas heat and get cooling done too. Had atrocious experience with all but Taylor & Murphy, hence why I picked them. Mark gets it. He educates you on what are the options, …
The most unprofessional company I have EVER dealt with. I only used them as a family member refferred me to them when my regular guy who does oil burner cleanouts went out of biz. I had called them in October to get my furnace cleaned out …
Our system, which was of considerable expense, has never functioned correctly for at least two separate reasons, one functional and the other related to excessive noise, we are told, due to placement design. The company has been sold, the …
Following work they did, the tenant in my property complained of more issues than I began with. When I called their manager for an explanation and to discuss the situation, they claimed there was a bigger problem and that the second floor …
This is an honest company! They did an effective repair at a reasonable price on our gas furnace.
They might have tried to sell us a new furnace but suggested that a repair might …
I think Taylor & Murphy are tops.
I have had the pleasure of their service for 29 years. …
Taylor & Murphy is the only oil company with whom we have renewed a contract after its expiration. In earlier experiences, we just chose the company that offered the lowest price, since there was no other way to decide. However, the T&M …
I want to raise a bright red flag, to warn you to avoid doing business with Taylor and Murphy (merged with Arlmont Fuel in Arlington). I had a long-scheduled, routine central air system tune-up done by Taylor and Murphy last Friday. The …
Taylor & Murphy did an excellent job installing my new oil burner & hot water heater. They were professional, on time, their prices were competitive and took the time to explain everything to me. They completed my Mass Saves rebate and were very helpful.
Taylor & Murphy have been my oil service provider for a several years, and I have always liked their service. They were also the contractors I chose for a recent air-conditioning job and an oil to gas conversion work at my house. They have …
Before we got started with Taylor & Murphy, we had seen a LOT of local oil companies’ marketing materials and found that Taylor & Murphy information spoke to us as new homeowners and they had reasonable prices. What we really like about …
I just spoke with Katie in customer service and was shocked at how rude she was. We let them know our heat was broken and that we wouldn’t be home that day but to coordinate with our superintendent and apparently that was offensive and they …