Taylor Oil & Propane, Inc. offers exceptional products and services to fulfill all your home heating & cooling needs. Our dedicated staff will find the most efficient, cost-effective solutions to keep your home and family comfortable all year long. Propane Gas and Oil Delivery, Automatic delivery service for home heating and appliance usage heating and appliances Monthly budget plans Discounts for quick payment and large-volume orders Sales and service for underground propane gas line installations Underground storage tanks for home heating Above-ground cylinders for appliance usage BBQ cylinder fill-station located at our home office
Friday | 8AM to 5PM |
Saturday | Closed |
Sunday | Closed |
Monday | 8AM to 5PM |
Tuesday | 8AM to 5PM |
Wednesday | 8AM to 5PM |
Thursday | 8AM to 5PM |
219 Birch St, Kennett Square, PA 19348
(Translated by Google) very kind
(Original)
Muy amables
(Translated by Google) Punctual helpful good prices
(Original) …
Personal service
Good people
Great company with great service
always there when you need them:)
Good mom and pop place.
Great service. Very professional.
Great customer service, competitive prices
Called for oil prices..receptionist could not be any ruder.
I love them. They are right on time
Always on time and professional propane delivery.
Helpful, friendly service. Nice clean office.
Unhelpful receptionist… called about oil prices but got Nowhere, literally wasted my time.
Great
Great service. Always friendly, efficient, and responsive.
Super nice employees and timely service makes them the best around 👍👍 …
Great customer service and competitive prices. We’ve been customers for 20 years. I recommend them!
Always very quick to come fill upon request, reasonable prices, and staff has always been courteous and helpful. No complaints at all.
Prompt. Attentive. Only ask would be to enable us to pay bill online( if there is, i am unaware)
Very rude and unfriendly on the phone and in the office. Both of the women in the front should be fired for terrible customer service. If they didn’t refill bbq tanks for $12 I would never go there again.
Call to set up new account they told me not accepting new accounts at this time… like really??? What kind of business are you running go get more trucks or more workers
If they were the last oil/propane company on earth I would rather freeze. Scary that companies like this still exist – but then judging by their rating – not for much longer.
Called to request tank be filled prior to cold weather. Residence uses propane for utilities and back up generator. Receptionist was rude and said they won’t come out unless the tank is at 55% or less or else there would be surcharge. Looking for another supplier.
Great customer service! They came out same day to check on my stove/oven because I thought I smelled gas and they were able to fix the small leak and even cleaned under the oven for me!
We have been customers of Taylor Oil and Propane for 5 years. The service that we receive is more than that — it is friendly, neighborly, efficient and very professional. I cannot say enough about how happy with are with Taylor — Thank you! Kelly McGrory of Kennett Square
Taylor Oil double billed us! Jeff Taylor & mechanics know nothing about heaters and air conditioners. They are the worst we’ve ever seen. Mechanics “borrow” your tools. Find someone honest to work on your system. They also charge 35% more than everyone else for propane, but flood your basement for free!
Great company, I’ve used a few different Fuel Oil places in the area and these guys are the best, pricing is straight forward and customer service is top-notch. That said, they still use the outdated contracts/etc. That pricing model needs to be updated for the times.
Excellent Customer Service! Neil is outstanding technically and personally. A true asset to Taylor propane. I have been using them for my propane needs for almost a decade and these guys deliver.
I’ve been a customer of Taylor Oil & Propane for 13 years I have nothing but good things to say about the there service and customer service. Customer service always so helpful with my heating questions and account questions. Very friendly …
I was having issues hooking up my propane… my heater was off and my home was cold…no heat, hot water or stove. I called to inquire for some advice. The owner was the person that wound up helping me with my problem. He came out and …
If I could give them 0, I would. Bought a house with a leased tank, and they forced me to pay the locked in price the previous owner locked into all last winter. When I tried to buy the tank from him this summer he wouldn’t give me a fair price to purchase the tank. Receptionists are just as rude as the owner.
Scumbags. They are essentially non responsive and indignant. We got our tank filled in which they said there was a discount for paying early. Did not receive a bill till almost a month and half later even after emailing them several times …
In the hurricane/tornados of 2020 in Wilmington, this company went out of their way on a Saturday to ensure my 5% of propane remaining was turned into a full tank (80%). Top notch service and honestly a personal hero. Thank you so much.
Really great team of people! Our tank was put in on a rainy day. We ended up with some ruts from the equipment and with one call a wonderful group of guys returned…not only was it all smoothed out, they planted grass and covered it with hay too! Awesome service!
They have been our propane company for 21 years and have always provided us with a constant supply of propane and related service. Recently, they replaced an old tank and did a great job installing it.
I own 6 house and they are all serviced by Taylor Oil. They have installed heaters, boiler, AC units along with fueling and repairing them all. Jeff Taylor (owner) has never let me down. He even came out himself tonight to my house …
Taylor Oil has been servicing my systems for about 20 years, oil heater, central air and propane. I have been extremely happy with them. Have read other reviews, and yes sometimes the bill is late in coming, but no big deal. and yes …
*We used Taylor Oil and Propane to remove an old oil tank.
In the middle of a large outdoor project we were suddenly put on hold when we realized that we had a 1500 gallon oil tank under the area where we were working. …
We are existing propane customers.
7:45am on a Saturday it’s cold and we are out of propane.
I call Taylor. A REAL PERSON answers immediately. Brings up my account. Propane …
Horribly managed company that blatantly lies to their customers! Certainly would not recommend to anyone and suggest any option has to be a better option then this company. We have asked them repeatedly to call us before deliveries so we …
Taylor Oil and Propane has been fabulous to work with. We purchased a new gas fireplace from them two years ago. From the beginning, they were prompt, courteous and did excellent work. The followup service has been just as good —- …
Very-long-time customers, have had mostly satisfactory experiences with them, but some disturbing ones as well. Mosly with them still out of habit & being too busy to research alternatives.
I use them for propane delivery service. They’re professional and timely. Have helped us when in a pinch. Pricing has been fair.
Taylor oil is always there when you need them. They are quick to come out for your delivery, they have competitive prices.
Also,Reception is always nice to talk to and very helpful when you need it.
Taylor oil has serviced my heater for many years. That includes a emergency service.
The whole staff from office to service are great people. They go out of the way to accommodate your needs.