Teachers Federal Credit Union

Teachers Federal Credit Union

Teachers Federal Credit Union is a not-for-profit financial institution with low rates on personal and business banking products. Join today. See more

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Teachers Federal Credit Union Reviews ( 32 )

  1. The communication within this bank is incredibly terrible. The supervisor at the hauppauge location is very unprofessional & was ready to argue as soon as I spoke to her. Not solution-oriented.

  2. Faxed in a specific notification to stop an auto payment on my personal acct. as per their request and not only did they stop that payment, but also an inbound lease payment on my business acct.. Spent over an hour with multiple calls while …

  3. the lady who helped me was very rude I told her that I am a customer and she should watch her mouth. She actually decided to try and be as nice as possible which was not that nice but she got what I needed done.

  4. Looked on Website said Hauppauge Branch open. After walking up a flight of stairs, not handicap accessible.I was told they’re not open. I have copd,and walk with a cane. Not happy, they don’t even deserve one star.

  5. The products are really good but the people who help you are super dumb. The emails I got looked like it was spam. Then calling them for help, got me some rude people. Now getting letters that seems to make no sense. Fix customer service

  6. This is the worst branch in all Long Island. I closed the accounts with them because this person name Juanita help me twice and got me aggravated it. I can’t believe this bank is getting worst every time with their services.

  7. Told teachers that i wanted a payment I made 3 days ago to my daughters account (also with teachers) reversed and put back into my checking account and they refused. It’s the same bank people. Thanks for nothing !! Time for me to say goodbye too. Note your poor rating here

  8. Terrible, seriously they never get anything right. Their app does not work, their website never works, they forget to send paperwork to bank and NY state when you buy a car until you follow up. The managers are jokes. For a financial …

  9. If I could give a negative number I would. As long as TCFU continues to use Fusion Leasing for their leasing products DO NOT DO BUSINESS with them. Fusion Leasing is a horrible company. Their representatives have yelled at me, they have …

  10. Worst Credit Union to do banking with. They would much rather lose a customer than refund them as a courtesy for an overdraft charge. Credit Unions are just as much scammers as the rest of the commercial banks. Holly and Lauren couldn’t be less empathetic and clearly do not care about good customer service.

  11. I have saving and checking accounts which were merged to this fcu.
    After the merge, they began to charge $10 inactivity fee very frequently and took almost all my money. …

  12. I just had the representative hang up on me because she didn’t wanna help me get a form I needed to fill out kinda bad customer service if you ask me. The atms never work at any branch they are always out of service or spit out money when …

  13. Worst financial institution EVER. Electronic banking is ALWAYS down, poor customer service if I could give no stars I would. They do not offer any amenities other banks/credit unions offer, lack of locations and ATMs, the central Islip …

  14. After 8+ years of being on A+ standings. Also when 48 hours call back takes 5 days, the Customer Service is very weak, it should say something on the ratings….

  15. After running my credit, reviewing my paystubs including W2s and charging me $600 for the appraisal, I was told they can’t do my refi because I have been with my new job for less than 2 years and it can’t be counted as income. No income=No …

  16. The worst experience I’ve ever had with a bank. Juanita was absolutely rude and judgmental while I was applying for credit based on my past credit score& after explaining to her how unprofessional it is to criticize a client and that I will …

  17. The place looks beautiful. The staff needs to pay more attention to the customers. Even if it’s just a small gesture so that we know that you know that we’re standing there. The wait time is unreasonable. every time that I go. If I didn’t work next door I would not go there at all.

  18. Don’t even bother to open up an account with this Credit Union. They will approve your account then freeze your account the following day. Then tell you 3 weeks later that your account is being closed down without cause. Don’t waste your time and effort with these people.

  19. Online banking is a nightmare. I’ve had issues every time I go to pay my car loan. This time I’ve been locked out for over a month, the call verification does’t work to verify the user. Good luck getting a human on the phone, call time …

  20. Absolutely horrid and unacceptable experience. Held my funds hostage for over two weeks with zero communication, then closed my account for absolutely zero reason (I couldn’t even access the account during the short time it was opened). …

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