At Tel-Star Communications, we offer the best in home entertainment, information, & communication services, through our cable television, high-speed … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
1295 Lourdes Rd, Metamora, IL 61548
GREAT PEOPLE GREAT SERVICE 👍 …
Friendly and knowledgeable staff.
Customer support is quick to respond
Super friendly & knowledgeable staff!
Staff there is great!
Constantly getting dropped probably 2-3 times a week. Home and business
Faster speeds than other ISPs for a lower price.
If you’re hoping to see this in the provider list of companies to stream online content, you’ll be very disappointed. Can’t stream channels like Fox News among others.
Great internet. Especially for where I live it is impressive, but is sometimes unstable and will go out every once in a while. Not all that reliable.
Internet goes out all the time. Speed is often slow and won’t allow streaming. Not great
Great people, great service, great company! If you can get Tel-Star’s service in your area I highly recommend it! You won’t be disappointed.
Tel-Star Communications has been a wonderful organization to work with. Couldn’t recommend them more!
Staff is friendly and knowledgeable. Owner is a great guy who can be very helpful. Would definitely recommend.
I have had telstar for ten years and for the first five years it hardly worked until they ran a new line to my house. Now I can’t watch Netflix for the past two months due to insufficient bandwidth. I have to stream it through my phone data plan. Thanks Telstar
I would like to give them 5 stars because the Internet is great but it goes out 2 or 3 times a month. Which I understand there can be problems that occur. Other then that I’m very happy with the service they provide.
Best and fastest internet I’ve ever had. Great tech support! Thanks for coming to our area
Just spent 45 minutes talking with 6 different answering services giving me the exact same number to call for my issue. My issue is Have NO internet service since yesterday afternoon. With this being said, I have to say the customer service received is Poor.
We have had Tel Star since we moved to Edwards in August and it’s been a nightmare! We pay extra for higher speed, but we are constantly being kicked off the internet and for someone who has to work from home it’s been beyond annoying-and more expensive. It’s sad to say but miss Comcast…..
I have had Tel-star services for a few years and we have hardly had any issues . The only issues we have had were due to the mass amount of gaming going on in my house lol sometimes there are three counsels on at once at that can cause …
Offer gigabit speeds with 50 mb/s upload. Zack is an amazing rep and got me set up with ease! Very knowledgeable and easy to work with. He answered every question I could come up with!
As Telstar is making changes to their cable TV service they are providing new HD tuners. When they called for an appointment to change our the tuner, they said that I could either have a standard HD tuner or one with a DVR with NO PRICE …
Using them only because I have to. They made the mistake of charging me instead of crediting my account after my service went down for a week. I asked for an additional $10 credit (trying not to be over zealous) which got denied. Can’t wait to move!
The internet is very slow and spotty at best! We had xfinity before we moved to Lake Camelot and they definitely overcharged but the internet speed and TV with on demand was ten times better at about the same price! I think it is very odd that the only choice out here is them or satellite almost like they have a monopoly on some areas!
not happy with losing internet way too often & spending too much time finding out why. If it’s after hours you get an answering service that has no idea if there is an outage. This time, it’s been 2 hours & I still have no idea if there is …
I only had 1 month of service. Canceled it. Talked with office lady more than once. Asking to make arrangements to return their equipment. Nothing done. Now I receive a notice in mail from collection agency for $1086.39. Wth. Very poorly …
Great internet speeds. But it goes down a lot, parts of th websites haven’t been updates in 10+ years, and customer service never really answers any questions and just “submits tickets”. If you don’t really care about internet and are just …