Telco Triad Community Credit Union was established on the basis of providing the community with financial knowledge and opportunity without the big … See more
Very horrible place to do business. Someone I know interviewed with them and never heard back about if they got the job or not. Will be looking at other places to do business at.
Texted my issue to the Telco-Triad help people and they got back to me quickly acknowledging the issue and gave me other viable options !!! Quick and friendly response !!!
I have been a member since 1979.
Have always received excellent service. Had a problem today and was very satisfied with the help I received. Thank you
Comfortable bank. But all these holidays. Some of your customers work 7 days a week and many hours at that and you cant answer the phone on Columbus day.
Always friendly, even when busy! Have been there for us thru many years. We started with them when they were across the street from the very old St Joesph hospital to the locations they are now!!
Brandie at Telco helped me right away to get my problem solved. I needed to pay an invoice on line and was having a hard time getting it done. When I called Brandie she helped me right away and solved my problem.
I Had an very positive experience with both ladies I spoke with when I called in for information on opening an account. All my questions were answered in a timely manner. Thank you for keeping human beings answering your phones. Kathleen H
I have nothing but good things to say about Telco, and Brandie Deignan in particular. She is very professional and knows her job extremely well. I can ask her anything and she will find the answer for me. She is always polite and has a smile on her face.
Telco Triad’s always there to help. Recently, I wanted to make a large purchase using my debit card. I called Telco and they instantly raised my daily limit so I could make the purchase. That’s customer service.
Mark was so willing to resolve the problem, as he patiently explained how to avoid it in the future. I appreciate his patience, kindness and uplifting demeanor. Service excellence at it’s best!
I have been a member for nearly 40 years since Telco was based in a small house across from St. Joseph hospital on Court Street. I can tell you without a doubt that the staff and financial services provided by Telco are #1. They have always …
If I could rate a zero star I would as one is giving too much praise for a bank this bad. If you want to be treated as a number and not as a “member” than this is the place for you. Do not plan on having them help you if you are …
Crystal, at Tri-View Telco in Sioux City,Ia went thru my account with me and helped me to fill out papers to help with fraud activity on my account. Hopefully we will recover some of the money back. She was very patient and knowledgeable!
I have been with these people for 7 years. I’ve had very good experiences with them. They have helped my business grow and helped me finance more than 1 vehicle. Their loan department is top notch! I’d recommend them to anyone!
I was in the process of moving out of state. Everyone that I dealt with was extremely kind, helpful and efficient. Names that I remember are Crystal, Michelle, Lisa and Brandi. Forgive me if I left someone out, I didn’t mean to!! Thank you …
Was the 31st of December, and the bank was closed. Our account had been closed, because we were unaware of contacting the bank before we left to go on our vacation. We tried contacting the bank, but the bank was closed due to the holiday.. …
Telco is a great bank!! The online customer service option is SO helpful, and all the staff are super nice. I have had a personal account with them for years and recently opened up my business account with them and do not have any complaints!
“I am woman, hear me roar”! THANK YOU to all the “girls”, Brandi, Patricia, Crystal, and others, at Telco who helped me straighten out
my brush with potential fraud to my account.
I’ve been with Telco for 40 years and I’ve always been treated like one of the family.
When I need a loan I just call Tim and he sets up everything so it all goes smoothly. I couldn’t ask for better service.
Best place ever. Great car loan and excellent service. Sorry to say I won’t be coming back because of their association with Liberty Mutual Insurance. I would think they could do better when offering insurance.
Awesome bank with amazing ppl. When no other bank would even look my way when I needed help these guys didn’t bat an eye. I’ve been through alot of banks here in sioux city and this bank by far the best!
This bank certainly let me down today. As times are tough I had my wife take some change into Telco. She went in and put the change into to machine in the lobby and got a receipt printed out. When she took the receipt to the counter she was …
Thank you Telco Triad for being my trusted Credit Union for almost 40 years. Your customer service has always been very patient, courteous and helpful to me.
Brandie provided excellent service! She actively listened, showed true concern about my issue, and resolved it in a very timely manner. I really appreciated her help!
I was Very Pleased to have had the opportunity to work with Brandie. It was a bad day and situation all around. And after talking with Brandie she gave me such Hope that the day was going to get better. Thank you so much from the bottom of my Heart. Your the Best
As a potential future client, I would say this place needs better service tellers. I just finished an uncomfortable experience depositing $3,000 into my father’s account. The lady helping me was tall, shorter brown hair, and possibly in her …
Shazam blocked my debit card. Telcom helped when I was out of town to access my account. 👍 …
Great, quick service! Autumn is super helpful!
It’s kinda hidden
Good experience
Very helpful people
Very helpful and efficient
Quick and easy in and out.
Excellent service and responded to my needs!!!
Friendly and very informative staff!
Great staff
They help get my card unlocked.
I asked an on-line question and it was answered in a couple minutes. Thanks!
It is nice now I can get a text and answer within minutes
Everyone has been so helpful and explained all avenues to fit my needs!
Excellent Service!
Autumn was very friendly and helpful.
Great bank, friendly people, and very good with working with you!
They help you in anyway they can they are very helpful & take pride in their of work.
Needed help to renew my online account and got expert help .
Lovely
Their loan application process is very user friendly and the staff is great!
Never had any issues using Telco Triad!
Friendly honest helped me get credit established and politely answering my questions & solving my problems
Greatest bank ever, friendly staff, and trusting as well. I plan to use telco until well, forever
Bad communication between staff, hurts the members. I did not feel they have great customer service.
I was having trouble changing my password. Brandi was so patience. TY mission accomplished.
Very horrible place to do business. Someone I know interviewed with them and never heard back about if they got the job or not. Will be looking at other places to do business at.
Always friendly and helpful
I really like this bank. When every other bank out there turned their back on me this bank took a chance on me. I’m grateful for that.
God bless you
Have banked here for years and have always enjoyed the professional and personalized services! Hats off to a great banking organization⚘🎩 …
Always willing to go above and beyond for their clients absolutely love this bank
I love Telco Triad! They have everything I need and all the employees are so wonderful to work with! Keep up the great work.
Texted my issue to the Telco-Triad help people and they got back to me quickly acknowledging the issue and gave me other viable options !!! Quick and friendly response !!!
I’ve kept my Telco Triad CU account since I was 16. Today, they responded with personalized service, quick. Thanks, Telco!
I have been a member since 1979.
Have always received excellent service. Had a problem today and was very satisfied with the help I received. Thank you
Autumn was very helpful in helping me set up my account. Now it should be much easier to make payments
Comfortable bank. But all these holidays. Some of your customers work 7 days a week and many hours at that and you cant answer the phone on Columbus day.
Brandie and the team at Telco Triad Community Credit Union are second to none! I wish they had a branch in Des Moines!
Always friendly, even when busy! Have been there for us thru many years. We started with them when they were across the street from the very old St Joesph hospital to the locations they are now!!
The girls were absolutely wonderful. Gave me immediate attention and options that even I could understand. Telco has always been there to help me.
As always, great service from Telco Triad! Can’t say enough good things from the last 8 years banking here. Thank you!
Unhelpful and rude staff
EDIT: The CEO earned them 1 more star. He gave me a call asking about my …
I’ve been with telco triad for 11 years and the customer service is the best I’ve ever had when it comes to loan’s or just financial advice
Brandie at Telco helped me right away to get my problem solved. I needed to pay an invoice on line and was having a hard time getting it done. When I called Brandie she helped me right away and solved my problem.
The staff at Telco Triad are always friendly and courteous. They always welcome us with a friendly smile and make sure we are well cared for.
I Had an very positive experience with both ladies I spoke with when I called in for information on opening an account. All my questions were answered in a timely manner. Thank you for keeping human beings answering your phones. Kathleen H
She helped us get all set up nice and quick and even showed my dad how to use the banking app
I have nothing but good things to say about Telco, and Brandie Deignan in particular. She is very professional and knows her job extremely well. I can ask her anything and she will find the answer for me. She is always polite and has a smile on her face.
Telco Triad’s always there to help. Recently, I wanted to make a large purchase using my debit card. I called Telco and they instantly raised my daily limit so I could make the purchase. That’s customer service.
Mark was so willing to resolve the problem, as he patiently explained how to avoid it in the future. I appreciate his patience, kindness and uplifting demeanor. Service excellence at it’s best!
I’ve been a Telco Triad member since about 1980. I can always count on them . Very friendly and personable service.
I have been a member for nearly 40 years since Telco was based in a small house across from St. Joseph hospital on Court Street. I can tell you without a doubt that the staff and financial services provided by Telco are #1. They have always …
If I could rate a zero star I would as one is giving too much praise for a bank this bad. If you want to be treated as a number and not as a “member” than this is the place for you. Do not plan on having them help you if you are …
Crystal, at Tri-View Telco in Sioux City,Ia went thru my account with me and helped me to fill out papers to help with fraud activity on my account. Hopefully we will recover some of the money back. She was very patient and knowledgeable!
I have been with these people for 7 years. I’ve had very good experiences with them. They have helped my business grow and helped me finance more than 1 vehicle. Their loan department is top notch! I’d recommend them to anyone!
I was in the process of moving out of state. Everyone that I dealt with was extremely kind, helpful and efficient. Names that I remember are Crystal, Michelle, Lisa and Brandi. Forgive me if I left someone out, I didn’t mean to!! Thank you …
Great bank. Focused on their customers, not just profit
Was the 31st of December, and the bank was closed. Our account had been closed, because we were unaware of contacting the bank before we left to go on our vacation. We tried contacting the bank, but the bank was closed due to the holiday.. …
Telco is a great bank!! The online customer service option is SO helpful, and all the staff are super nice. I have had a personal account with them for years and recently opened up my business account with them and do not have any complaints!
“I am woman, hear me roar”! THANK YOU to all the “girls”, Brandi, Patricia, Crystal, and others, at Telco who helped me straighten out
my brush with potential fraud to my account.
They were able to help me right away even though it was after hours plus it was Friday, I got my problem resolved early next day on Saturday 🙂 …
I’ve been with Telco for 40 years and I’ve always been treated like one of the family.
When I need a loan I just call Tim and he sets up everything so it all goes smoothly. I couldn’t ask for better service.
Asked question in chat box with immediate response. Resolved question with return phone call shortly thereafter. Very friendly, knowledgeable, prompt communication.
Best place ever. Great car loan and excellent service. Sorry to say I won’t be coming back because of their association with Liberty Mutual Insurance. I would think they could do better when offering insurance.
Awesome bank with amazing ppl. When no other bank would even look my way when I needed help these guys didn’t bat an eye. I’ve been through alot of banks here in sioux city and this bank by far the best!
This bank certainly let me down today. As times are tough I had my wife take some change into Telco. She went in and put the change into to machine in the lobby and got a receipt printed out. When she took the receipt to the counter she was …
Autumn was very helpful getting me back online. She was patient when I was slow. Very understanding and caring.
Thank you Telco Triad for being my trusted Credit Union for almost 40 years. Your customer service has always been very patient, courteous and helpful to me.
Brandie provided excellent service! She actively listened, showed true concern about my issue, and resolved it in a very timely manner. I really appreciated her help!
I was Very Pleased to have had the opportunity to work with Brandie. It was a bad day and situation all around. And after talking with Brandie she gave me such Hope that the day was going to get better. Thank you so much from the bottom of my Heart. Your the Best
As a potential future client, I would say this place needs better service tellers. I just finished an uncomfortable experience depositing $3,000 into my father’s account. The lady helping me was tall, shorter brown hair, and possibly in her …