Telhio Credit Union has been a strong and stable financial institution in central Ohio since 1934. We are a not-for-profit, full-service financial … See more
Read More| Monday 8AM–4:30PM Tuesday 8AM–4:30PM Wednesday 8AM–4:30PM Thursday 8AM–4:30PM Friday 8AM–4:30PM Saturday Closed Sunday Closed |
96 N 4th St, Columbus, OH 43215
If you have a credit card through Telhio’s third party Cardmember services, then do a review of your past monthly statements. And pay attention to the closing date. It should say the 1st of the month. And if you’ll remember your online …
They sell your # & contact details to marketing lists.
Great customer service ✨
Been a member for over 30 years.
Fast service with a smile!!
I am waiting for 18 minutes now on the phone to talk to operator, worse experience
Very nice branch. Everyone is very professional and willing to help
Almost impossible to deposit money during non business hours- very few locations have night deposit box, and 2 week hold on Atm deposits. Online banking- takes days for transactions to show up.
I’ve been banking here since 1996…never had a problem
I had a room mate who banked with Telhio. She left my home almost three years ago, and I am still getting mail for her from this institution. I have sent mail back to them marked Return to Sender, Not at this Address, and I have called them …
Aaron Murray
Telhio Lending Consultant
Contacted me and asked if i need a loan for anything. I said sure and he had …
Skyla Was amazing and very knowledgeable .Over all💯 …
Friendly service, never been let down by this bank! I am a lifetime member
Great credit union shared branch fast service and very polite.
I came to Telhio Credit Union to purchase a vehicle that would meet a specific need * I knew the vehicle that Would be a perfect fit for my service dog & my Grandson’s * Telhio believed in me enough to finance my dream vehicle ; I am really …
Ive tried to make a withdrawel 3-4 times in the last two weeks. I keep having to give up because there are never enough tellers. Today ive been here 15-20 minutes and no action. They apparently think everyone’s retired.
Do not use this company.
There are many better options in Ohio. …
They are great for me, very helpful to get your credit back on track and no problem with the staff
Very nice teller yesterday
Skyla was awesome to work with and very knowledgeable.
Terrible slow customer service. I had a car stolen 2 months ago and my main insurance paid the majority of the balance in under 30 days then when I turned to telhio to file the gap insurance to cover the balance they are taking their sweet …
When I first got my mortgage through telhio, I was so pleased with the rates and the attentiveness and of our loan officer. Since then, everything has gone downhill. I have emailed several times and called to speak with customer service …
I took a second mortgage with Telhio in Autumn 2014. The application process and closing process were EXTREMELY easy. The rates were good. The service has been good. I highly recommend them.
The worst service. The employees cant handle difficult banking tasks and they are way understaffed especially at lunchtime (no manager). Waited 1.5 hours the other day and didn’t accomplish ANYTHING. Today just 40 minutes so far sitting in a chair waiting.
Terrible bank. They charge $15.00 Just to process a payment by phone. Never heard of a phone processing fee being that high. …
Love their approach! Took their 90 day challenge and gave the bank a “test drive.” Great service and got a great rate on my car! Thanks Telhio!
Need to be able to put cash into your ATM account downtown
Always friendly! Great to see familiar faces.
Tell me why it always takes 20 minutes to make a deposit when I am the only person in drive through and there are very few cars in parking spaces. I need to go somewhere better
Got a motorcycle loan through them. They send me other info about other products they offer. Never a payment book for my loan or anything else I can use to make my payments. I called them and was told they were sorry and we’re extending the …
Only office on this side of town so very convenient. Always pleasant experience.
Dont get a loan or account with this company! They dont answer the phone, but will harass you every day with phone calls. The customer service is horrible over the phone. They treat you like a criminal and are not willing to help you. They …
Terrible customer service, poor banking hours, very poor business practices, hidden fees, and unnecessary holds on deposited checks. I am unsure of why anyone banks with them as there seems to be no benefits to banking with them over any …
My experience with Telhio has been wonderful, the ease of opening an account is second to none. I am looking forward to being a member for many years.
In over a decade of banking with Telhio, I have lost count over how many issues I have had. Currently, I have over $3000 in my account and yet my card has been repeatedly declined for small purchases while others have gone through. And no …
I haven’t had any issues with Telhio. Theyre great.
Easiest process for my loan! Codey and Skyla are awesome to work with!
Terrible! Every time you turn around they are doing maintenance to the online banking system….for those of us who use the online system for their bill pay options this is a BIG problem! Oh, and the people in the loan dept. need to get up to speed on customer service!
Let me start by saying the tellers here are nice but the drive through is just SLOW….
Fast and friendly service. Thank you Skyla for helping us today!
Telhio is amazing and always helps me out in every way possible,Great Team Work!
Great experience Skyla Coleman was really nice and helpful with opening my new account!
I’ve been with them for many years. Great car loan rate when I refinanced that saved me over $100 a month. Every company has their ups and downs because not all employees are created equally.
Great service from friendly staff. Especially from Skyla, she was very helpful!
I have been banking with Telhio for 18 years and have never had a bad experience!! I think I’ll stay here!
Absolutely terrible service, giving credit unions a bad name. One hour plus wait time for customer service and the rep only offered apologies but no knowledge and even disinformation. Researching other institutions now.
Great customer service and loved working with Skyla 10/10 recommend her
Telhio lied and said my credit card payment didn’t go through. They knew I caught them and refunded the overdraft fee however they still kept the money they stole. I’ve been with this bank for 13 years and this is how I’m treated. FYI! No …
Great Guest Service with Crystal Clear feedback about my financial goals.
Been with this company for eight years. No complaints, compared to the hassle and demands of other competitors through research and public opinion. Hands down, grateful for all the company has done for me this far. Wish was no overdraft fee, but we can’t get everything we want : ) Thank you !
Skyla helped me today. She was very polite and extremely helpful!
Skyla was very helpful and made the process of opening an account for my son very easy.
I will recommend everyone to stop by this bank if you need any loans they have a great service and very perfect Rates and special thanks for Deja Freeman she was a good helper I’m gonna say great Service she did the best to help me keep going and hope to see you again
I don’t believe Telhio cares about customers. I’ve had an account since 1972. I complained to a Telhio employee. She was of no help. However, she offered the best help I’d ever received. I said I was considering closing my account. She …
Dejah Freeman did an outstanding job in helping Diereka Marshall preparing a corperate check dispersement from my Heloc account . Everyone was pleasant and got the job done in a timely manner
Everyone is always extremely nice and helpful. Service is quick and I get exactly what I need
The worst of banking I’ve ever experienced in my life! My wallet was stolen and all my money withdrawn from my account, until it put me in the negative!
I violation I’ve felt behind loosing everything has been catastrophic to my …
great experience helping me get a better APR on my car in a short amount of time
The downtown branch has Great service helped me with every question and made sure I understood everything exactly how it should be I look forward to building wit Telhio …
For years now I’ve been banking telhio and the staff is absolutely amazing, I’ve recently sat down and spoke with Ms.Coleman and received great advice from her, she’s wonderful and I’m sooo excited about my new journey at managing other monies to get a better credit score. Thank you Ms. Coleman and staff💜 …
I had a wonderful experience with Dejah during the Home equity line closing session. I must say Dejah is very professional and very respectful. Thank you for all that you did to make the process easier for me.
I have had very little bad experiences with them. I have been ding with OD fees before, but that was my fault not their fault. As for staffing there, it has gotten better, but the attitude of some folks that bank there needs to get better. …
Was running behind today and a little stressed out! Skyla had a pleasant smile and great conversation. It actually helped brighten up my day. She always has such a great presence about her! Thank you for everything you do Skyla!! 💖💖 …
Easy enough to work with, but somewhat inept.
We got a home equity loan from Telhio. It was more of a hassle than it ought to …
Skyla from the Telhio Downtown team has been wonderful to work with and she has been a creative customer advocate as we worked on efforts to find solutions for our unique needs. Thank you very much Skyla.
Been a member of Telhio Credit Union for 2+ years! I usually attend the Downtown Branch in Columbus, Ohio to make transactions. Quite a friendly and patient staff who deals with my banking issues prompt and with care! Plan on expanding goods and services with the #1 credit union in the nation in my opinion.
Dejah Freeman was warm, friendly and professional. Smooth loan process. Give that gal a raise!
I really enjoy this location the best for completing business services. The staff lets me know of products that may benefit me personally and professionally without the aggressive up sell. The staff, Deja and Sklar know I collect $2 dollar …
Great customer service! Skyla was so easy to work with. She took the time to answer all my questions. They have a variety of credit card services they offer as well as many other great financial products. Had an awesome experience with this credit union!
Curtis and Skyla were great to work with when my son was looking to take out a loan for his first vehicle. They were responsive and helpful and took the time to explain everything.
This credit union is technologically stuck in the 1990’s. I’ve had an auto loan with them for three months now and have still yet to get the online system to work properly and accept payment. I’ve also used their automated phone system, …