Temecula 24 Hour Urgent Care

Temecula 24 Hour Urgent Care

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Temecula 24 Hour Urgent Care Reviews ( 140 )

  1. I arrived 90 minutes ago… there are 2 doctors working here right now, per the nurse. 90 minutes ago I was told there was one person ahead of me…. And I’m still waiting…. No sign of the doctor…. And the rooms are freezing. …

  2. I’m thoroughly impressed with this urgent care! They seemed to get everyone through quickly. The staff was wonderful! They were kind and caring. It’s hard to treat a child, but they excelled! Everyone was explained to me so I, as a non-medical person, could understand what going on. Truly grateful for their expertise!

  3. Temecula 24 hr Urgent Care has staff who, even when bombarded with 20-30 patients at a time, are professional, informative, and courteous. The Drs are knowledgeable and treat the patient accurately and quickly. I’ve gone twice (bad sinus …

  4. This is always our family’s go to when we can’t get an appointment with our doctor. The staff is very friendly and organized. The new checking is much easier now to do right from your phone. The wait was about an hour but considering the …

  5. Cindy the Doctor who treated me is awesome! Give her an additional 5 stars!! Very informative helped me tremendously. Excellent and caring personality. I thank her again for being there in my time of urgent need. The staff are also …

  6. Very friendly staff. Went in for a drug test for my company I got hired at and the medical team was the best I’ve seen in a while. Very kind and professional. I was having a woman issue and it was uncomfortable for me and the medical …

  7. The Dr. That seen me I forgot his name but he was so patient and explained everything to me where I could understand. He assured me what I was going through was apart of my allergies which I never had before. The medication he prescribed …

  8. They deserve a 4 star because the staff will maintain their professionalism, kindness, understanding, and support under all the pressure. Considering the fact that they are working under short staff, just like all other companies/ …

  9. After seeing Cindy Tran PA-C, she gave me prescription, and told me to go to CVS in the morning to pick them. I went to CVS this morning, and my prescription wasn’t there. I called Temecula 24 Hour Urgent Care to find out that my provider …

  10. Defenetly a 24/7. This is the second time I come during the night. never again not during the night. I was there for almost 6 hrs. Inside the room waiting to be seen not to mention I’m pregnant!

  11. Amazing staff of professionals, kind out going and really friendly. Very efficient team. No one wants to be at the E.R. but if have to be, this should be your first choice. Thank you all very much! Scott Janovich

  12. Thank you guys for all your help, have the flu but you guys gave me everything I needed and my body is already feeling better. Thank you for being so nice and so caring and getting me in and out ❤️

  13. Dont go during the day. The front desk staff don’t even know if there coming or going. We had a 9am appointment checked in. And they come and get us 1 1/2 half later for the co-pay. Wasted are time. They’re very unprofessional!

  14. I’ve never had a better experience with any other medical professionals from family doctors to the ER and that’s saying something considering I was in more then a little pain from a puncture in my leg. Was in and out within 2 hours I HIGHLY recommend

  15. The staff was very kind and helpful. I found filling out all the information a bit overwhelming especially since I was not feeling well. The receptionist went out of her way to help me and I really appreciated that.

  16. The only negative was that it took almost an hour for anyone to even give paperwork to fill out and no estimate of wait times. Expected that triage person could have given approx wait times upon arrival so we could have determined whether to wait or not.

  17. This was the most thorough urgent care experience I have had. My husband went to the doctor the day before and he just prescribed something. My doctor at 24 Hour urgent care ran different tests and is figuring out what’s actually going on instead of just prescribing medication. I would highly recommend them.

  18. Very nice staff and excellent experience. Doctor was very good and personable and helped my ear pain go away. Highly recommend the doctor, staff, and urgent care facility. Very clean facility as well.

  19. Everyone was really nice and efficient. They got me all the paperwork I needed and called in my prescription right away. Heads up though about the online checkin. I checked in online and waited an hour before I went to the counter to ask. They didn’t show me as checked in.

  20. Absolutely waste of time and money. I took my girlfriend here for intense stomach pains and they made us wait 2 hours for her to even see the doctor. When the doctor saw her he was extremely unprofessional and even before evaluating her, he …

  21. Staff was friendly and helpful. Dr.Cindy Tran was very kind and very efficient with my visit. Was in and out in time to get my prescription which she called in ahead and was ready when I got there. I would recommend Temecula 24 Hour Urgent Care!

  22. This visit today was one of the most incredible visits to an Urgent Care in years. From the front desk to the assistant nurse who took the X-ray of my right hand, and let’s not leave out my Doctor SKLAR KING, who was the most humble, warm …

  23. I did 2 walk-ins on separate days and times, and they were pretty quick. I was there for maybe 30-45 minutes on both occasions. The workers were helpful and it was an easy process to get checked in. Wouldn’t definitely go back again!

  24. Had a sports related back injury that caused severe pain. I was able to make an appointment online the same night and showed up on a Sunday morning. The location is great right off the 15 Freeway and it is clean and well kept. I waited …

  25. I was very impressed with their attitudes. They were all very positive and professional. I liked this Urgent much better then the one down the street from them. I will be coming to this one from now on! Thank you for your excellent service!

  26. I’ve been here more times than I’d like to count in the past nine months. Most of the time, it has been a great experience, as far as urgent care goes. Tonight, however, was very frustrating after I left. The PA Navi (sp?) was great, super …

  27. Temecula 24 Hour UC is definitely so convenient to have nearby especially for after hours care and when you are not feeling well, and just want to avoid the emergency room all together. Especially during these times of uncertainty. There …

  28. Great care! Haven’t been in over three years, (thank you, masks!), but had a sore throat and cough, dizziness. Earlier there were a lot of people, so I went home and came back later, when they were less busy. In and out in about an hour. …

  29. I needed to see a doctor urgently because I had swollen, inflamed tonsils that also had some white stuff on them so it concerned me. I looked up 24 hour urgent care facilities nearby since I usually get of work very late and this one popped …

  30. Overall the medical treatment has been great. I’ve seen multiple of the drs and have been satisfied with the plan of treatment. I do think that some work on communication with patients is needed during high traffic times or during times …

  31. I always use 24 Hour Urgent care when I can’t see my regular doctor. They are all very professional and efficient. Plus, they have an xray machine onsite as well as a lab. Side note, the office music is great! NOT elevator music, but 80’s music. It’s the little things! 🙂

  32. I mostly really like Temecula 24 hour urgent care. The PA’s are really really great. This past Thursday my son was there and there were a few discrepancies I wasn’t thrilled with. Number 1, their thermostats are a joke. The lady who checked …

  33. While the desk staff and nurses were friendly and helpful, the doctor that saw us was at best annoyed at our very presence. Our visit was quick which was appreciated, being that we brought our three year old daughter in to be seen. The …

  34. 100% recommend this urgent care!! Went to one last week for the doctor to tell me she couldn’t do anything but give me cough drops, over the counter . Went to another one today on my lunch for them to tell me it’s going to take 3-5 …

  35. Made an online appointment for 8:25am and was called in by 9am. There was a wait once I got into the room. But, that was ok since I was not exposed to a lot of sick people in the waiting room.

  36. all office staffs are friendly with nice attitude. fast and efficient service. didn’t wait that long and doctor was so professional and very nice.
    I highly recommended this urgent care due to their professionalism, clean place, friendly with good attitude and excellent service.

  37. I went in on Sunday morning without an appointment. I was seen quickly by the PA. He read my chart answered my questions professionally and not hurried. My prescription was sent quickly to my pharmacy of choice. When I am not feeling well, …

  38. I love their check-in process; super fast and easy. Plus, urgent cares always have a wait time, especially during the holidays. This way, I can check-in and wait for my time at home. I did wait about 3 hours, but it wasn’t a big deal since …

  39. Definitely one of the best urgent cares I’ve been to. The staff , including doctors were all very personable and accommodating. The office staff was very friendly considering what they deal with all day. They were treating each guest that …

  40. I went in super early in the morning for tooth pain and was seen by a blonde female physician. This review is solely about her. She was kind, helpful, understanding and informative. I was incredibly embarrassed to go in for this kind of …

  41. The management and staff were very professional, helpful. and comforting.. I will definitely return if needed, I walked away feeling satisfied and much better. Dr.Joe was excellent. Their patient care should be should be acknowledged, it was top notch throughout my experience. Thank you, Jesse J. Myers

  42. I’ve visited 3 times in 3 months. Bad cold and flu. The positives: Clinic does take care of your needs to be treated. Able to get in same day with a wait. Facility and staff is well organized and friendly. The negatives: Even if you …

  43. Obviously as an urgent care, the wait times are going to be long. I’m not going to knock them for that. The staff was friendly and knowledgeable. They made my daughter feel as comfortable as possible when she had to get her blood drawn for …

  44. Convenient and easy to get to in and out and close to all of Temecula. Gave it four out of 5 stars 🌟 cause waiting to be seen after midnight takes hrs like 3 to 4 with only 1 Doctor available all the time..Otherwise every visit is taken …

  45. Temecula 24 Hour Urgent Care was awesome! From the minute you walk through the door you feel welcomed. The front desk staff are exceptional. They’re caring, thorough and friendly. The waiting room is clean and cheerful. Exam rooms are …

  46. Awesome attentive care from Dr.Cindy Tran!
    Kind and patient attention from the supporting staff,
    Long wait time but this is not a negative critic as it is perfectly understandable in the light of the flow of patient going in

  47. We’ve been here for 5 hours and no one has come in to see us. we have been waiting in the room litterally 2.5 hours. This is the worst run urgent care i’ve ever been to

  48. Pretty quick service. But the provider didn’t send the prescription we needed to the pharmacy. I had to call to check on the status and was on hold for several minutes.

  49. I contacted the billing dept to let them know they billed my insurance with the wrong member number and the woman who answered was rude, disrespectful and obviously hates her job! I asked to speak to the office manager and she hung up on …

  50. Staff is very friendly but the wait times are crazy. We always have to wait an hour past appointment time. It’s that time of year though where everyone is getting sick, so it’s to be expected.

  51. They do a thorough examine everytime. Staff is friendly. Wait times are typical but I prefer them over any urgent care in and around my area. The doctor there is amazing. I appreciate them taking the time, listening to my concerns and taking good care of their patients. I can’t thank you guys enough!!

  52. The staff is very friendly, the place is very clean, and I have a good experience every time I go. I’ve recommended 24 Hour Urgent Care to many people. I’m thankful for their help and kindness!

  53. Wait time was a bit long for only one person in the waiting room when we arrived but I felt like we were throughly cared for. Each doctor we’ve seen there has been kind and gentle with my toddler.

  54. Staff was awesome, thank you guys
    I appreciate you all so does my sassy girl. 😁🙏😘 Sassy is sooo happy to be home with her brother, thanks again guys. …

  55. If I could give 0 stars, I would. Horrible policies and the the staff is unprofessional and rude. Waited 2 hours even with people that came after us who got to go before is. Their mask policy is ridiculous as well. Having people wear masks but the general manager who was walking around talking to everyone, without one. So which is it.

  56. Love that it’s open 24/7 but not the greatest visit last night. 5 hour wait. Staff didn’t keep track of the sample the requested from me. Doctor didn’t submit medications like I was told. Plus the constant construction sounds we’re not pleasant.

  57. Monica and Valerie are the MVPs of my experience. Both were attentive, kind, and truly wanted to help me with my severe wheezing and shortness of breath. I have asthma and every time I get sick it’s a struggle to breathe, the tightness …

  58. Very friendly staff, quick check in, ability to wait in the car, proper assessment, prompt follow-up. I really appreciated how quickly they triaged my daughter to make sure they could care for her there.

  59. We were seen so quick. My daughter needed an xray and it was done right away. We were in and gone in under an hour. I was pretty impressed, as an emergency room would take hours!

  60. The 1 star is for their ridiculous book a visit but when you get there then there are 10 people ahead of you and you wait an hour or more past your “visit time”. Don’t set expectations you can’t meet. The entire process makes you think …

  61. The staff is always super friendly and helpful the only thing is if you go later on at night time the wait is super long. You get called in and put in a room pretty quickly but then you’re stuck in the room for 1-3+ hours 🙁 but other than that this place has been great

  62. For the amount of people in the lobby, the wait was not bad, much faster than other UC’s. Loved the ability to wait in the car rather then in the lobby. The Dr was very informative, thorough and followed up later that night.

  63. Love coming to this urgent care! They are very attentive, so nice and caring to their patients that’s why I keep coming back here when my primary is not available and no immediate appt. Thanks to the doctors and Murse practitioner at this location.

  64. Everyone is exceptionally nice, attentive, and kind. Dr. Skylar is fantastic! He is a good listener and so caring. In my opinion, he is better than the majority of physicians at other care centers and at hospitals that I have been treated by.

  65. Came in for a diverticulitis attack. Needed meds. The wait wasn’t too bad about 45min PA was the best I’ve seen in decades.why because he asked thorough and discerning questions. He respected what I had to say

  66. Newer doctor recently hired has made the quality of care terrible. He treats patients as if they’re stupid and doesn’t believe their medical history, telling them a surgery they had doesn’t exist. Then orders unnecessary testing instead of …

  67. The waiting room is clean, The staff is friendly. Wait was a little long but what do you expect on a Sunday night. They treated my son with good care. Over all good experience.

  68. If I could give 0 stars, I would. Made an appt online and filled out the forms online. Got to my appt and they stated they didn’t get any of my forms and would text me the forms. The receptionist was short and rude. Never got a text from …

  69. This isn’t the fastest urgent care, but every time I go it’s worth it. Pleased by the level of thorough care and attention from all. They are very professional and caring to each patient, hard to do when you have pushy, impatient people in …

  70. The front desk got me checked in efficiently and in a timely manner. The medical assistant that roomed me Vanessa was AMAZING, she is great at what she does for this company. The xray tech Valerie was also amazing!

  71. All super polite and super caring and very helpful!! Hopefully never have to go back but, if I had to id definitely will be going there!!! Lindy and I forget the other lady who did my splint, both super knowledgeable, kind, and made me fell very cared for!!

  72. I was in severe pain and they took me in quickly and helped quickly. Love coming to this urgent care. Very nice people and the providers at night are always very personable

  73. Middle of night, quick, very good provider. Very thorough, intelligent med choices(I’m a pharmacist and was impressed with the choices in meds she chose..definitely knowledge based not big pharma influenced). She and entire staff were professional, supportive and kind even at 3am!

  74. Went to Temecula 24 Hour Urgent Care today and service was outstanding. Sarah L. Took care of all my medical needs. I needed an x-ray done and that service was provided on site. Nursing staff was kind and patient. This is my family’s go to place for urgent medical care. Thank you again!

  75. The initial triaging of my injury was conducted almost immediately upon my arrival! That was great. Then digital checkin was very convenient. Waiting time for treatment was a bit longer than expected based on my first impression. The …

  76. Reception employees were very courteous kind and helpful. Totally loved the nurse and doctor that took care of me. They made me feel very comfortable and important. Explained everything and made me laugh.

  77. The wait time was long even with a confirmed appointment. My appointment was 10:15 AM. I didn’t see a provider until 11:20 AM. The provider was cordial abd knowledgeable. Building is old, showing signs of aging inside and out. Front desk folks very friendly and professional. Open 24 hours, very convenient.

  78. The People at Temecula 24 hour urgent care are all professional and friendly. I always feel well taken care of and adequately informed whenever I have the need to visit. Altho I feel like the Nurse practitioners all pull more weight then anyone else there. Thank you all!

  79. Right away we felt cared for! Everyone at the front desk was caring and helpful. The nurses and doctors were prompt and caring with my son! We are thankful. …

  80. Set up appt online and paperwork. The urgent care was busy and there was a wait, but I expected that. Check in was easy, lady at the desk was very sweet and nice. Got in and the doctor was very helpful and got me in and out with what I needed.

  81. I would like to thank Temecula 24 Hour Urgent Care for taking such great care of me when I had my facial abcess infection. They were very experienced, professional, kind and understanding. I’m very grateful for the excellent and timely care I received. Special thanks to Skylar King for his stellar treatment.

  82. Great staff from the front desk girls to the nurses to the doctor. Very attentive and helpful. I felt cared for at this urgent care after being dismissed the previous day at another place. I will visit this location again.

  83. Walked in around 4:40pm. The front desk staff was polite. They asked us to complete paperwork online but it wasn’t effective. The website was too laggy. Paper forms were provided instead. Within 5 minutes we were taken back, the physician …

  84. The service was great, staff was friendly and when I had questions they didn’t seem annoyed to answer. BUT, the wait time of 3 hours is a bit long although i was understanding that they was busy because everyone is sick but waiting 3 hours …

  85. Had a decent experience here. The wait was a little long but that’s to be expected. The doctor who saw me was very friendly and compassionate. Note that is one of the only urgent cares around that takes most HMOs.

  86. Booked an appointment online at 6 am for my son to be seen 9:15 am. His paper worked, insurance, and my ID was all filled out online. We show up at 9 am waiting to check in. Get checked in by 9:08 Am. We waited until 9:56 am before I go …

  87. Overall experience was good, online paperwork so you can use your phone, was called in see when a waiting room opened up. Doctor was friendly and answered all my question. So overall I would recommend this urgent care for sure.

  88. Extremely poor! Waited over 4 hours to be seen for my 7 year old. She is scared and just wants to feel better. The staff knows shes running a fever and is gasping for air, yet they make her wait 4 hours. No communication between staff and …

  89. Initially it is hard to get through by phone. It took me 3 tries before I was able to speak to a human. As expected the wait times to be seen is long; mine was 3.5 hours perhaps better than in a hospital ER. Front desk check in was …

  90. We came in Christmas Eve with our sick son. Although urgent care was fairly busy, the wait was less than 30min. We saw PA-Skyler King. He was professional, very kind, and explained everything clearly. When you’re a worried parent of a sick …

  91. Check in process was very easy. The ladies at the front were nice. The nurse who took my daughters vitals was very kind. I believe the provider we saw was Skyler. He was amazing! We didn’t feel rushed, he listened and answered all our …

  92. At first I was lost because I just wasn’t tech savy to the system. But once the clerk who was very helpful, showed me what for.. I was easily in. Plus the medical staff was very nice and so was the doc. They all really have a good bedside manner in that they care for your needs. Awesome job u guys rock…

  93. The wait wasn’t that long this time, although it has been in the past. They staff was nice as always. They doctor was very nice and informative. They were able to give my son 3 test at our visit ( Covid, flu, and strep throat), so by the time to doctor saw us they had his results. They are a good place for minor illness or injuries.

  94. No one likes coming to Urgent Care but it was needed. I was met with the most professional staff, from the front desk to clinicians. Everyone one was very thorough, it was not rushed, they took their time and answered any and all questions. Hopefully I will not need them any time soon but if I do, I know where to go. Thank you!

  95. Staff was great, everyone from Front, Back. Office, x ray tech and provider all had really nice attitude. Had an evaluation by a provider and x rays done, with results all in 1 1/2 hrs!! Maybe a 15 min wait after checkin, would def come here again! Thank you guys for your prompt attention today!

  96. I loved how the entire staff and doctors were very nurturing and sympathetic to my 4 year old son; kept me rest assured with answering all my questions and making us feel comfortable as we waited results. once results were in, they splinted …

  97. I was here with my husband a few weeks ago and the staff is amazing. Doctor/ PA was very knowledgeable and gave us answers on the case we came for. They did what was needed to be done and we were out of there in appropriate time. I would …

  98. Luckily came just in time to be seen in the am. Not so much paper work to fill out which is awesome! I waited about 30min which I say is normal. Once I went in back I waited about an hour it seems like it but which I was fine with as well. …

  99. 1st coming here, filled out the paperwork at home so it was quick check in process. Needed X-rays and that was quick & efficient also. The staff & Dr were nice & gentle towards my injury (shoulder). Sent proper medication to my pharmacy and …

  100. They took great care Of my little one.
    I would give them five stars but I did have to wait 2 1/2 hours to be seen, which was a little unpleasant since my little one had a fever and was pretty sick. …

  101. Went in feeling absolutely horrible Dr suggested I get my prescription at 24 hours pharmacy since it’s getting late. so I told her which one I also notified the front desk as I was checking out on where to send my prescription. After an an …

  102. I have nothing but good things to say about my experience tonight. The ladies at the service desk were friendly and helpful, the medical assistant was friendly and interested in what I had to say, and Adam the NP was friendly, thorough, …

  103. The staff here is amazing!! My 16 month old split his eyebrow and after previously visiting another urgent care and having a terrible experience, I was already worked up by the time I got here but this urgent care was worth driving further …

  104. I’ve visited this location for both myself and my father several times over the last 15 years and I can honestly say each visit has been a positive experience. I went in this evening after a injury that occurred at my job site, and everyone …

  105. This was an easy experience. All digital check in for the most part with friendly staff to help if needed and answer questions. Marilyn was the nurse who saw me 1st and she was really nice and answered all my questions. That really made me …

  106. I appreciated the kindness from the doctor, nurses and front desk staff. I had previously went to a different urgent care that was close to my house and was dismissed with my concerns. Took my daughters to the 24 hour urgent care and got …

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Location

41715 Winchester Rd Ste 101, Temecula, CA 92590

Temecula 24 Hour Urgent Care reviews