Temecula Valley Hospital in Temecula, California, is a 140-bed acute care hospital. It offers major specialty services including open heart surgery and neuroscience services. Temecula Valley is designated as a STEMI Receiving Center and Stroke Ready Hospital by the Riverside County Emergency Medical Services Agency. The Joint Commission has also designated the hospital as an Advanced Primary Stroke Center. Temecula Valley Hospital is proud to be a part of Southwest Healthcare, a comprehensive network of care with convenient hospital and ambulatory locations here to serve you and your loved ones.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
31700 Temecula Pkwy, Temecula, CA 92592
I got extremely dehydrated during a sickness bout. I was taken to Temecula Hospital ER. 8/6/21 My treatment was swift and courteous. Happily I was out in no time. Exactly what we want when all things warranted. My trip was short and sweet. My Bedside Nurse was Joey. She was very helpful. Two 👍👍
Melody LaCuesta …
The staff were helpful, informative and friendly. They kept me safe and quite comfortable after the surgery. I would recommend Temecula Valley Hospital for your surgical needs during this difficult period in our lives.
Apparently the emergency room staff doesn’t help certain people solely based on the nature of their disability, leave them outside to hopefully go away & eventually misdiagnose them. …
Hospital is very clean and tidy
The staff are very friendly, kind helpful and professional
One feels very comfortable while being managed there
If I could give less than one star I would. My dad had surgery at this place today. An extensive procedure. He comes out of surgery and NO ONE from this hospital contacted us. Its literally been 5 hours. My dad himself had to contact us on …
My wife was in and out of the hospital for 3 months. Had a blood disorder that required blood transfusions. At the end of December she deteriorated and was admitted into ICU. They tried their best but were unable to save her. My family and …
The staff was wonderful! I went to have a reverse left shoulder Arrhroplasty and everything went very smoothly. From the moment I walked into the door, I was greeted by a very friendly security guard. I didn’t have to wait long before I …
I was actually in the ER twice in 1 week. First from a fall from my bike, and the ER was not very busy; that went really smoothly. Two days later my husband was in ER for blood clot in leg and was admitted. Being a retired nurse, I do …
I went to Temecula Valley Hospital at the direction of my doctor about concerns with my heart. I was not in distress at the time but had been having repeated problems. I was treated very well by everyone who helped me. The intake person …
My review is based on the experience I had with the nurse Son. He was truly amazing and one of a kind. He was there for me and to get me help not just there to get his shift over with. This man is truly a angel worker for this hospital. He made my time there so much more pleasant. Thank you Son
The staff was kind, friendly, and very helpful. I went in for a hernia repair with mesh and everyone kept me calm and at ease through the whole process. From getting the pre-surgery covid test to helping me into my car after the procedure I …
I just spent 3 days at TVH.r.
From the time checked inro my isolation room and checked out, I was treated like a princess. Each nurse, or staff member was so very, very nice, friendly and …
First time at TVH, found where I needed to be pretty easily. Staff was extremely friendly and caring.
Last night I went to the emergency room around midnight, with a gnarly gash by my eye. When I asked where to check in, I was told to stand where the foot marks are for a line. 15 minutes went by and no one acknowledged me or even asked why …
The hospital was a good experience. I was having a pacemaker replacement. The pre-op nurse Justin was excellent. He took his time and did everything to make me feel comfortable as I had to wait. The doctor was 2 hours late. No reason or …
I don’t have one negative thing to say! The hospital was clean and really beautiful. Every staff member, from volunteers to the nurses were kind and caring. I’m very pleased to know we have this quality of a hospital in our area.
We are Kaiser members and were referred to Temecula Valley Hospital ER. Once we entered ER, we weren’t acknowledged. We stood there for a few minutes before someone came out and checked us in. Although there were employees doing other …
My Mother twice has been let down by this E.R. sent away bleeding to death internally by one doctor back later that day to give her 2 pints of blood due to tumor in her colon! Took her in for abdominal last week sent away labs normal doctor …
The staff at this place is amazing. Wait times may get a little long but they don’t do that intentionally. They’re super busy and they’re fantastic at what they do. I have been here more than I would prefer over the last year, but I wouldn’t go anywhere else. They are absolutely on top of their game. Thank you TVH!
This hospital experience was great from beginning to end. I was greeted and checked in immediately. With each station I had to visit, I was treated kindly and with good speed. My treatment began with medication after I was released from …
I went in to the er because I thought I might have covid and was having kidney pain as well and trouble breathing. They made me feel like I was an inconvenience by being there. They put me in a plastic room. Refused to give me a pillow …
I am a bit bitter when it comes to this hospital. My mother went into the ER with acute pancreatitis. They did not test her for covid several hours after being around multiple sick individuals. They sent her home a few days after calming …
I just got home after almost a week on the 5th floor. To my nurses Stella and Helle, I can’t thank you enough. You guys were/are so busy and you still went out of your way to take care of me and my needs. Our talks really helped my …
Tom Bloom
My experience with Temecula Hospital Was OUTSTANDING! …
This is the best hospital I have ever been treated. I was hospitalized for heart condition on two separate occasions at TVH and truly appreciate the professional treatment and genuine courteous staff. The Emergency Department staff /nurses, …
Upon checkin I was taken straight to be prep. Nice room and a nurse that explained what I can expect. When I was taken into the surgery room, there were three nurses and all three did I great job. One, Matt was ready to answer my concerns …
I am so glad this hospital is a part of our Temecula Community. The facility is top notch. I have had to bring family members here on three occasions including a child falling an needing stitches, an auto accident, and heart attack. Each …
The staff was very professional and treated my mother with respect and sympathy for her condition. You earn the four star rating because your cafeteria is undesirable to say the least, the only good selection was from the vending machine.
They are friendly (girl checking people in, red hair) and professional! Dr Veazey was great and ultrasound tech (with long braids) was Awesome! Thanks for the help to everyone there for my Mom. Appreciate it.
The experience was great. The volunteers, the staff, the nurses (Virgil, Vincent, Maria Victoria, Jasmine), the Pre Op (Erin, Lori) and the Post Op (Robert) all were terrific. And Jennifer checked up on me regularly, I even got a T shirt …
Most of the staff was extremely helpful and very attentive. A few of the Dr. were very arrogant coupled with terrible bedside manner. (To be expected)! …
The testing that I received was thorough and was greatly appreciated, however, no medication was given to assist in stabilizing my health issue and I was basically told to just walk-in to primary care and they have to see me they can’t turn …
The staff was great! The doctor on call that day and I wish I could remember his name was phenomenal! I never saw anyone run around the waiting room and inside the triage! …
We will never take another family member to this hospital. My 82 Year old mother who has dementia was admitted with a possible broken hip. For the 5 days that she was there we we had no idea what was going on as we could never get any …
I was very quickly seen in the Emergency Department due to heart symptoms. All of the ED staff were quick, efficient, professional and friendly. I was admitted quickly (the hospital was very busy but had a room within about 2 hours). …
This ER and hospital are horrible!! Every time we come here my husband is treated horribly and the nurses are extremely rude both in person and on the phone. My husband is diabetic and has had to come here many times and is treated like …
Arrived @ ER, very busy efficient unit . Staff & physicians pleasant & informative.
Admitted to 3 rd floor RN’s Sabrina & Mylene , nursing assistants very caring. …
I was an inpatient the week of May 10th, admitted through the ER department. The staff in ER were quick to access my status, get me comfortable with a caring touch. I transferred to the 4th floor , the staff from cleaning services, …
The personnel were outstanding. John, Tracy, and Rosa. these individuals did their job in a proffessional matter. Couldnt ask for better people to help a patient under going surgery at the Temecula Valley hospital. They were great.
Temecula Valley Hospital was great! From being greeted at the door to assisting us all the way to surgery, what a great experience! The nurses took really great care of my husband and Dr. Tiu and his team are highly recommended for …
I broke my heel and had a great experience at TVH. My surgery was delayed by 7 hours but the nurses were amazing. Sheila(I beleive) in OR waiting room was great. Kelly(I beleive) and Hannah in recovery were very nice and kept me company …
Had an unexpected trip to the E.R. Every staff person I came into contact with was professional, kind, and very informative. I have to say my treating physician Dr. Hayden was wonderful 🙂 Even with as busy as the E.R was, Dr. Hayden and the nurses were all so patient! I am glad to know this hospital is close by.
I cannot recommend this facility any more highly. From entering the emergency room and throughout my two day hospital stay, I do not have any complaints. The staff was incredible. They were attentive and professional. The hospital was …
The visit I had at this hospital on 10/20 was above any hospital I have been to. From checking eith security to post-op recovery all the staff were amazing. I never once felt uncomfortable or that my questions were not being answered. The …
Had to go to the ER on Tuesday morning 12:00am for pain in my knee.
All I can say about Temecula valley hospital is they are the best in everything. …
The staff at Temecula Valley hospital are great! The greeters are pleasant and infomative. The pre-OP staff are efficient and knowledgeable. I can not say enough about the pre and post attendants…in particular, Laurie and Theresa. The …
My first time at this nice hospital! Everyone was so nice and helpful, right down to the volunteers. I was in the Cath Lab area and had a good cardiologist and prep and lab teams. Thank you for your care and professionalism. I would definitely recommend this hospital’s cardiac facility.
Just received a pacemaker could not believe the quality of service I received Entire staff top notch. Facilities mind blowing state of art. Should I ever need to return hope it’s to TVH. C
Outstanding service and professionalism! I visited the ER at 0720 on Sunday morning. From check in to room assignment to treatment and checkout, every facet was expeditious, friendly and efficient. As a father, grandfather and 70 year old, …
Very welcoming upon entrance, was fortunate that the waiting area was not overly busy – was seen very quickly, both regarding registering, and being seen for insurance info. Was also seen by PA quickly – and taken to a room to be totally …
I had to go in for an out patient procedure. It was my first time there. I was so impressed. All the staff from the security desk when you first walk in to the staff in the recovery room were so great and tried their hardest to make the experience as positive as possible.
I was greeted by an er nurse who took my temperature however forgot the probe cover. Then I was promptly asked to take a seat outside on the bench. A nice lady who was covid positive was also asked to take a seat next to me on the bench …
I was very happy with my care at Temecula Valley Hospital. The ER procedure went on a timely course considering the x-rays and other imaging that had to be done. The nurse upon my admission was excellent; she was always checking with me …
After an emergency appendicitis admission, the billing situation has been a nightmare. This hospital did NOT send any information to my insurance company, and the anesthesiologist was not in my network which I was never informed of during …
The staff was fantastic. I get super stressed in that environment and they were all friendly and helped put me at ease. I just wish the waiting room was bigger or that they offered more shade in the outdoor waiting areas as it can get very loud and crowded in the waiting room quite fast.
My overall experience with the ED at the hospital was fine (wait was a bit long, but I was stable). However, I specifically chose this hospital because it was listed an in-network by my insurance. I was never notified that my ER physician …
Place was vary well organized and really took care of all my needs, best hospital I’ve ever spent time in great results!
After a serious accident, I had the misfortune of being taken there. Even though the medical care was nothing special, the problem came come billing. I gave the billing department my VA insurance, they dropped the ball. Now I have to cover the expenses myself. Avoid this place if possible
I was in pain, severely dehydrated and had a bladder infection…. I really needed fluids I asked and was denied after waiting 4 hours. I was called to the side area in the lobby where I was discriminated against because I haven’t been …
We brought my mom to TVH because she has a Covid symptoms. All the nurses are very warm and kind. You can feel they are emphasizing with the patient.
And I was waiting outside the ER in the tent, a nurse approached me and gave a …
Horrible experience at this hospital. Some of the nurses were very helpful but I cannot say that about all, some would take more than 30 minutes to come see the patient when they called for a nurse. Marianne, the case manager, tried to …
I want to recognize the staff that I interacted with during a 13-hour visit I had at the emergency room 8/24/2021 6am -1pm following my knee surgery. I was having some bleeding issues and in spite of it being very busy they were able to get …
This hospital and it’s staff are terrific, talented and very professional. Even in the face of near captivity because of Covid, they treaded me with compassion and made sure I had the type of care I required. We should all be thankful that …
From the moment we entered the ER, we were treated with respect. ER staff were kind and attentive to the emg at hand. When admitted, all nurses were kind, gentle and so helpful. My family member was there for almost a week and every nurse …
TVH is great. I have had surgery and other situations. TVH is Awsome! Everyone great.
From start to finish my experience was perfect. I was in pain, traumatized, but was handled with care and dignity from the moment I checked in to the ER until I left. Everyone was professional and caring. The doctor’s who tended to me, the …
We brought our son in after a bicycle accident, and he ended up getting 5 staples. The doctor was so amazing! Great bedside manner & he was great with our 10 year old. We didn’t need to wait long either & the staff were friendly & brought …
This is one of the best emergency room experiences in a long time I have personally felt like ERs and doctors have been so overwhelmed and overworked so they have been slacking but not here EVERYONE I mean it everyone was so nice to me and …
My grandmother was in ER and admitted yesterday, released today. I kid you not, every single person we encountered was absolutely kind, helpful and sweet. She’s hard of hearing so it was a bit of extra work for them too. I was so …
Very small hospital, wonderful staff, there was no beds anywhere in the hospital so they were taking care of the emergency room patients in the er waiting room kinda like a mash unit. 6 hours later we were gone all fixed up.
Awesome! They helped me so quickly and efficiently. Never left me in pain and explained thoroughly what they were doing procedure wise.
From the beginning when a volunteer greeted me at the door until the time the nurse assistant took me to my car to leave this was an excellent experience!
Jan the coordinator was very thorough and friendly and professional explaining …
I went to the emergency room in the middle of the night with excruciating back pain while 26 weeks pregnant. I was seen quickly and the staff were very kind and respectful. They ran a few tests and determined I had a kidney stone, so they …
I went to the TVH ER and am so grateful for the treatment I received there. Diagnostic tests determined the cause of my severe pain. Doctors and staff were outstanding, very concerned, caring and knowledgeable. Kept me informed and …
The experience at Temecula valley was horrible my son went in to the hospital 30 minutes after falling off his skateboard. He was in unbearable pain and they told him to shut up and be quiet and then later have him morphine. They did an …
The staff was very compassionate as my case presented itself in a strange way. Every person, from volunteers to housekeeping to nurses to lab, treated me with kindness and respect. The 5th floor staff ( especially Jario and Jannel) deserves …
Unhappy with doctors diagnoses.
Very happy with all nurses and technicians in both ER and cardio room 3124. I wish to especially thank and commend 3rd floor RN Melanie for her care, concern and professionalism.
The staff at the hospital were amazing, especially all of the nursing staff. Their attitudes were always positive and helpful. When I asked for education materials regarding my condition, i received what I asked for, and it was helpful …
This hospital is really poorly staffed.
I was in ER in and out of consciousness and I heard nurses making fun of me and my weight and the shorts I was in. And also had heard the nurses talking about …
I love Temecula Valley Hospital:-) they are very professional caring understanding and good listeners. I would not choose another hospital ever to go to:-) they are the best and I highly recommend them for any of your medical needs:-)
Patricia our nurse in the 5th floor has been extremely amazing with us, she’s been nothing but caring, empathetic and overall very patient. Thank you Patricia for all of your help with our family/patient. May God continue to bless you always!
The nurses are all wonderful. They take very good care of the patients. Even though I didn’t go in for a wound on my foot, it was dressed. …
On Ma 1, 2022, I brought my son, Jeffrey Smith,age 26, to the emergency room for treatment of scalding burns he suffered when a pot of boiling water fell off the stove while he was trying to cook, and caused sever burns to his left leg and …
The emergency room staff, in general, we just rude and impatient. They appeared unsympathetic and annoyed. I don’t know where patient privacy is when nurses talk so loudly in the halls about the patients on the phone that everyone on the …
I had a cardiac event Saturday night at 10 PM. At first, I had lots of attention with various tests. However, after the bloodwork – things went south. I am not here to tell TVH how to run the ER, but by talking with various nurses, they …
I was brought in by ambulance to the ER on Saturday morning about 7- 7:30. It was so busy there were gurneys in the hallway. I received treatment within a few minutes. Every one had masks on. I felt like I had the complete attention of my …
If I could do 0 stars I would. I am 21 and fairly healthy and took myself to the emergency room for severe chest pain with a pain level of 9. They did blood work, an x-ray, and an EKG, then told me it was probably heart burn and to go home …
Best experience I have ever had in a hospital. From the time I walked in the front door. All the Staff and Volunteers were so friendly and knowledgable.
Jen from Ortho program was so great! …
From the moment we entered the hospital to fill out preregistration for my wife and have her tested for Covid prior to admission it was a great experience starting with the guard and volunteers that greet you upon arrival. Every single …
My hip replacement at Temecula Valley Hospital went as smoothly as one could ever hope for. The staff was fabulous, the nursing staff incredible and the therapy team super helpful. I strongly recommend TVH for your joint replacement needs.
This hospital absolutely made the best of a bad situation for me. I was admitted via the ER for a four day stay. The nurses, Dr.’s and support staff were absolutely amazing. Every member of that staff from admitting to discharge showed …
Radiology department let my moms scans sit on their shelf for an ENTIRE MONTH and never scheduled for a biopsy for metastasized cancer we knew she had.. mom couldnt even see their oncologists before getting biopsy results. Family had to …
Nursing staff was excellent! CNA staff was excellent. An intern nearly killed me!
My appointment was scheduled for 11. I was called by someone in the department for the CT scan the day before and told to be there at 10. I had to change my schedule around so I could be at the hospital at the required time, having to …
Wonderful treatment! Was in and out in less than 3 hours with diagnosis and treatment!
So I went to er with my youngest who has special needs. They were awesome with her. My two things I did not like:
1 they had rooms available but the admitting dr was super slow. Came in at 2pm …
I went to TVH ER for arrhythmia issues. Vitals taken within 5 mins…waited 40 mins for chest X-ray (in a modified closet), EKG taken (in the same modified closet), waited 2 hrs for blood draw and another 1.5 hrs of waiting before I received …
This hospital was great! The staff the nurses were really nice and tentative. Even the my doctor Dada was nice and funny and really good doctor. Overall everything was good!
Temecula Valley Hospital has highly trained professionals. They’re always there to take care of patients with the best service possible. I went to the emergency room on February 25, 2022 for high blood pressure and everybody just did all …
My husband had a Foley Catheter that was leaking. We were unable to stop the leak. There was a yellow/white sludge on the inside of the tubing and urine was foul smelling. I got him to the ER via non emergency ambulance because he is …
Temecula Valley Hospital has reached out to me asking me to review the visit. I would normally not review publicly but since you have asked I will.
I would NEVER bring myself or any family member to Temecula Valley Hospital ever …
Went to the Emergency Room for a pain in my lower abdomen that turned out to be an appendicitis. Even though the ER was super crowded they made sure I was comfortable. Was in the hospital for almost three days. It took longer than expected …
Everyone was so kind and caring (except for one person who told me there was no reason to cry…ouch! Obviously there was for me!) Everyone else was very nurturing and supportive, trying to make sure I had everything I needed and patiently …
Worst ER I’ve even been. I came in with severe back pain and all they did was give me Tylenol!!! Doesn’t everyone have Tylenol at home?? Not only that, but the doctor never saw me and all the patients were treated in the common area which …
Although everyone one great, my dad who is 88 years of age was in the hospital a total of 4 days. My dissatisfaction is that I learned he never received a bath. I was informed that he used on his own handi wipes to clean himself. When he …
Spent 7 hours in ED. Floors were exceptionally dirty. Dr. Steele was great. My first nurse was a new grad with a good preceptor, forget their names but they were great. Randye was my second nurse. She only cared for me a couple of hours but …
Went in for hypertension my blood pressure was off the chart. Yes I was waiting for a few hours but they were understaffed. One nurse took charge and helped me out made sure every step was take to ensure I was getting the help I needed. Scary moment in my life.
Several days ago I took very Ill , it became worse, went to Temecula E.R. and across the board was treated SO WELL, Doctors, nurses, ex ray, cat scan, everyone was so polite and treated me with respect and dignity… Thank you all
As a first time patient, I found the Temecula Valley Hospital medical staff to be caring, kind, professional, and very knowledgeable. The blood clot subject matter experts answered all my questions and concerns. I always felt that I was in …
Our experience at Temecula Valley Hospital was top rate. I recently had to take my 98-year-old father in law to emergency. The staff was very kind, as well as most capable. Also most thorough and compassionate to my father-in-law. When I …
Our experience was wonderful if you call sitting in an emergency room for over 6 hours wonderful. I feel sorry for your staff.
Temecula Valley Hospital has always been great! I had an inpatient surgery and a few emergency visits. Every time, the care and diagnosis was exact. The doctors, nurses and the rest of the staff is very friendly and attentive.
Worst hospital experience I’ve ever had. The nurses could care less about taking care of me. Most of the nurses were just messing around the entire time as I was sitting waiting in major pain with my husband by my side witnessing everything …
I had a really positive experience at this hospital. The nurses were all great, as were the doctors.
I was recently admitted through the ER and spent 3 1/2 days there. Amazing staff, nurses and doctors all around. They really made me feel cared for and comfortable on all fronts. Would definitely recommend TV hospital.
I want to give, a shout out to everyone from the beginning to the end of my stay at this hospital ..most kind and considerate nurses and staff. I had a two nigh stay, and I have not one complaint. Dr’s Were on it for me ..I had a liquid …
I was sent to the E/R by my cardiologist for evaluation due to swelling in my right ankle and calf on 4/28/22. I have suffered from the results of a heart attack for many years. Upon arrival I was processed almost immediately. …
The hospital is short staffed with nurses and nurses aids. Now there will be more staff shortage. This means poor service for patients I would not recommend anybody come to this hospital. If I fell it could be hours until a staff member …
Very kind caring people. The nurses are phenomenal. Thank you so much for all you do it is greatly appreciated
I came for severe pain. I have been in pain for quite some time. I had an X-ray and a CT, but could not get out of ER because the doctor who recommended a muscle relaxer injection was not available after 4 hours of pain and so I could not …
I could not have been happier with the service I received during my procedure. From the volunteers when I arrived, to the admin staff, nursing staff, and doctors, everyone was outstanding! Shout out to Dr. Leach and his entire …
From the time I entered the ER I was well taken care of 🙏My fimir was shattered and I was in severe pain. The nurses treated me with dignity and respect. They did all they could to make me feel comfortable. I appreciated their dedication and hard work. …
After several attempts of trying to receive my daughters lost clothing back after she was admitted into the hospital, I’ve received no reply. I’ve been trying to retrieve the items as they were nice shoes and my daughters clothing but the …
I have given reviews for TVH hospital previously that were really bad but I have to say, this latest time that I had to go for what was later found out as kidney stones, was the best time. The doctors and nurses were really nice and you …
My son dislocated his shoulder and they attended to us very quickly. Everyone was very nice and caring. They tried several times to pop it back. Gave him morphine, which relaxed the mussels, tried a couple more times, but could not go back …
My ER visit had to be one of the worst events in my life. I do understand the current situation with covid but as one who pays a lot for health insurance and out of pocket expense it is quite frustrating. I had to arrive by ambulance due to …
Staff and facility were top notch for my outpatient procedure. Great job!
My mom talk so good about the hospital every one are very nice with her ,always checking on her,
And she talk so bad about other hospitals especially the one in Escondido:(
ICU was very intense, but All Doctors and Nurses were so helpful thay took the Best care,of my wife and always asked if thay could do anything for us going out of there way to help THANK YOU All
Staff was great. Very nice people with excellent knowledge of issues. Only problem is timing of treatment due to hospital’s popularity.
I was surprised that the wait time to be seen was relatively short.
The staff was quick the get the testing performed and the results made available. …
Went in for a minor heart procedure, and everyone person I met throughout the process was kind and caring. One of the best hospital experiences I’ve ever experienced.
Truly caring people at this Hospital! Michael in Ortho is a phenomenal nurse and Guy from ICU is an Angel ! Can’t forget Flo and Theresa is Ortho surgery ! Best group of medical personnel ever !!!!
The ER didnt seem busy but still had to wait a bit more than to be seen. The
PA that treated me (young girl) was pleasent and knew how to resolve my problem (hernia) Overal, good, just a bit slow
it was incredibly crowded. I was put on a bed in the hallway. No food, no nothing. I had to get my own water. Seemed everyone was working hard – no problems there.
During my visit to TVH for my surgery I received Excellent service and was well taken care of. The one thing I had concerns about was the board in the waiting room was not working and that made my husband a bit nervous not being able to …
This hospital is the best I’ve ever been too,the nurses were so caring and really put me at ease with their compassion,Selina was so funny and was very concerning about me following my discharge instructions .this hospital really knows how to take care of their patients
I was really, really scared going in, everyone was very nice and reassuring. I had a four day stay and loved all my nurses and doctors. Much thanks to my team, I am feeling great today. Bless you all!
Last Friday I was admitted TVH for an emergency appendectomy knowing nothing much about the hospital or it’s staff members. I can tell you now that I cannot say enough good things about the people. From the moment I entered the emergency …
My first surgery outside of the military and Temecula Valley Hospital did an outstanding job. From the time I entered the hospital, guided by the Wonderful Volunteer Staff, to the Pre-op Teams, the Surgical Teams, and the Recovery Team. I …
been here for hours and the service sucks. many patients were in clear need of help and they were disregarded. currently still here after four hours and possibly more
The reception or check in night staff were so careless and dismissive of patients’ it was cringeworthy to see. They would be in conversations amongst each other gossiping about other patients right in front of the entire ER waiting room. …
All the doctors and nurses are so nice and they really care about what’s going on with you. They comforted me and made me feel welcome and calmed my nerves. I have had surgery there before and they took care of me with the most respect. Highly recommend
I love this hospital the doctors are great they will not leave without making sure you are at hundred percent better and all the stuff are Angel and saints God bless them all truly Jesus Christ helpers.
I had an excellent experience at TMVH! I went in for acute gallbladder pancreatitis and had gallbladder surgery on July 30, 2022. The medical teams, residential surgical and gastro were dutiful and thorough in their assessment and …
As a healthcare professional for the last 15 years who is overall a very healthy person, I have rarely had to enter the healthcare setting as a patient. I don’t have high expectations, but I do have standards of care that I expect. I …
My RNs and HCAs were pretty great. Other than that, the ER Doc and PA was on it, but disappointingly, I received a dx and intervention from an IR tech vs IR doc on my CT, (I didn’t know auxiliary staff other than MDs, PAs and NPs could do …
From the security at the entrance to the check in process to the op patient surgery department, I can highly recommend this facility. Everyone was professional and respectful. I was well taken care of and would not hesitate to return if the need arises.
The service I received at Temecula Valley Hospital was outstanding! There was a short wait to be checked in and seen by the nurses and the doctor. The nurses Carley, Tiffani and two other nurses that I forgot their names and Dr. Steele were …
My wife just had a serious surgery and within 24 hours the hospital recommended for her discharge. Even though she is still in pain the Nurse Practitioner assigned to her case didn’t have the compassion to allow her to stay for another day. …
I appreciate all the care I received at TVH 5/27/2022 through 6/1/2022.
I was made to feel as comfortable and pain free as possible.
Everyone was very kind and attentive to my needs. …
From the time I walked into the emergency room at TVH until I left 15 days later, the entire staff were top notch. The doctors were attentive to my issues and looked out for my best interests. The nurses were excellent in every way, caring …
Outstanding with one exception. The ER assistant that wheeled my wife from the waiting room to ER room (Sonia) was abrupt and disrespectful. My wife was having chest pain and shortness of breath. She needed assistance moving around. When …
When I arrived in ER I was in a lot of pain. The moment I entered ER there was somebody there to greet me who took my license and asked me why I was there. They were courteous and asked me to go sit in the waiting room. I then was called up …
We went to Temecula Valley Hospital, on a Friday afternoon, after I had almost severed the top tip of my right hand index finger (I am right handed). We were greeted and promptly registered in, and after only about a five minute wait were …
I was in the cardiac area for a catheter ablation. The entire staff from start to finish was professional, kind, helpful, prompt, respectful, personable, and patient with questions and needs. I was extremely impressed with the staff, and so …
On a Tuesday afternoon about 2 pm, my wife and I took my mother to the ER room for her low heart rate. It was packed of people, about 30+ in the waiting room. After hours of waiting in the waiting area for X-ray and blood work, the doctor …
Didn’t have to wait too long. After I checked in I was called within 10 minutes and everyone was friendly and everything rolled in like a clock work from check in to vital check, diagnose by doctor and he ordered testing, such as xrays CT …
Very kind and professional, the nurses were a joy and were very good at performing their duties. The doctor was very nice and really took time to listen to my concerns. The team got all my lab work done swiftly and began a regimen of …
I was prepared for a normal ER visit. I packed snacks, water, earphones and more. Arriving at 6:30 pm on a Sunday evening I figured I was in for a very long night. I couldn’t believe when I was discharged by 8:30 pm. I have to compliment …
TV Hospital did a wonderful job helping me during an ER visit. Fast and friendly. Understanding and compassionate. Wyatt and Tony were amazing nurses. Zero complaints. Just an all around great staff that listened and acted appropriately, getting me the help I needed quickly and efficiently.
Having been hospitalized a number of times, I have to say my experience of the night staff has greatly improved from earlier visits.
I had to have 6 blankets on my bed as it was so cold, not a pleasant stay. …
All the staff I dealt directly with at TVH was exceptional. The nurses and technicians were unbelievable in their care and service. The doctors showed compassion and answered all my questions. Even the nutritional service and maintenance …
I have nothing but high praise to give to the hospital and the staff! I really appreciate the wait at home feature for the ER and upon our arrival, we were quickly processed. The staff has been truly amazing and even though they are short …
Every staff member I came in contact was extremely helpful. They explained every medicine I was given, told me the results of blood pressure and temperature checks and when I was apprehensive about a procedure, they took the time to explain …
Temecula Valley Hospital is one of the finest hospitals in the Riverside area. From the moment you enter, there is someone to help register you, another person comes along to assess what you are being seen for, and finally, waiting, which …
This hospital took amazing care of my dad after his stroke through his passing. The wonderful and compassionate care he received in the ICU from the nurses Amy and Katie was above and beyond. You will not be in better hands than theirs with …
EVERYONE was beyond pleasant, respectful, and seemed to enjoy their job; from janitors to doctors. Doctors would meet with me daily and brief me on my status as well as nurses, and I could hear them communicate with each other, a real team …
I want to express my most grateful and sincere feelings of how appreciated my family and I are with all the amazing nurses and doctors that attended my grandfather!! …
They don’t go by order, if your first in line, your last. You have to pretend your in excruciating pain to be put ahead of people. I had to complain multiple times to be seen. But after I raised hell they helped me out quicker. Fake it till you make it here I guess is how it goes.
The staff was excellent! They helped me feel better and took the necessary steps to find out what was wrong with me! They were thorough and thoughtful and I was really impressed! Thank you so much!
Processing through TVH Emergency Department is very efficient. Tests were completed in a timely manner. The staff is friendly and professional.
Great ER staff. Horrible customer service at the guard station inside the main hospital. Did not have correct address or suite number for records office and gave incorrect information when asking about records office
Another great stay at Temecula Valley Hospital. Staff is very professional and friendly providing a comforting atmosphere in a potential disquieting situation. Thank you.
Treated like a Queen. Staff was so friendly. Everything as it should be when going to the hospital in an emergency and being taken care of by people who care.
The volunteers were extremely kind and helpful. The nursing staff was wonderful. I was treated very well by everyone.
Even though the ER was backed up with patients, the staff was very accommodating and attentive to all waiting. Special shout out to Dr. Hadley and Dr. Soleimani who were both awesome ER physicians!!!
Temecula Valley Hospital staff was very professional,made my visit comfortable and it shows a high standard by which your facility stand by.All your staff are very pleasant.Thank you all for the care and patience you displayed in getting …
Super professional service. Nursing staff was best answered questions and made me comfortable for my procedure. Big thumbs up to all. God bless
Great hosp/staff:suggestions(1)ER wait too long(2)staff noise/loud talking in hosp(3)have available minor “essentials”(t-brush/paste, basic hair brush), either a ck in pkg or mobile cart. Great, clean facility.
My dad was here I arrived and four nurses talking about their dogs and showing pictures 5th floor. I go in my dad’s room and he is completely wet with urine. So they put a catheter in the night before no one checked it was full and his bed was full of urine. Horrible hospital.
I would say although wait times were very long in between tests, they did everything they could to determine what my problem was. If you go to the ER, it is very cold — suggest wearing long pants, shoes and socks and take a warm sweater …
Check in processing went great. Nurses prep was also top notch. The problem came at 09:30 finished with prep. Sat their for 4 hours waiting for the procredure. Everthing else went just great.
I was dismissed and told I had Cannabis Gastritis. Seems to be a trend amongst doctors that hate how much more Cannabis helps than all the pills you guys prescribe. Thought you might like to know that I just had Stage 4 Endometriosis …
All day waiting but in incredibly informative. The doctors just want the best for their patients.
Freezing cold in the waiting room. Excellent phlebotomy persons. Thanks guys
I know it was a weekend and it my first trip to the ER. This trip was long and it seemed like no one wanted to deal with me. I was sent away after 5 plus hours in the ER room with a prescription and call your doctor next week response. It …
Went in for stitches above my eye, took over 5 hours for four stitches. People who checked in after me went back before me. I don’t understand how or why. I would of rather glued my cut myself and saved me so much time. I will not be returning to this hospital again. Hope no one one goes in for anything serious, if so good luck!
Arrived at 8 & was out by noon. Pretty average for an ER visit. Treated with care & respect by all. Was a learning experience for a trainee, she did well with nervous hands. …
I went to the TV Hospital Emergency Room on January 11th at 8:15 am for a 15 minute procedure in which you receive calcium intravenously. by 8:30 I was seen by the doctor and a needle was installed in my arm for the procedure.which did not …
The staff was very personable and they moved me through the process quickly. The facility was clean and there was plenty of seating available. The Dr. Explained my test results clearly and was very informative.
I was scheduled for an outpatient procedure to get my heart back into rhythm. Everyone from the security guard to the anesthesiologist were very professional but the best and most attentive was my nurse Katherine. She tended to my every want.
I came in to the ER in severe discomfort. I’m so grateful to the medical staff for taking care of me. They were attentive and comforting. Again thank you 😊 …
They were able to help me get the proper treatment and everything happened within a reasonable time. Plus the nurse was so nice, and provided great customer service.
This hospital will RIP YOU OFF THOUSANDS of DOLLARS!!
Me and wife went to emergency room of Temecula Valley Hospital for a minor scratch in her eye. The whole visit was 15 minutes and for a doctor visit and an …
Amazing service and extraordinary kindness displayed by all the staff. Our volunteer Kathy was exceptional and very empathetic while being super efficient. Glad we went there for my wife’s procedure.
I was very nervous being there. Was seen within reasonable time. Nurse Anthony R. was on it checking vitals and made me feel at ease and comfortable while getting my blood transfusion. Thank you!!!
Hospital is great, good nursing staff and Drs. Great waiting room for family. Staff there great too. Communication after surgery to family could be a tad better. Our CNA in the reg. room on days 1 and 2 was superb. Our nurse after 2nd surgery was excellent with post op information and aftercare. Thank you.
I was welcomed from the beginning with the security guard all the way through the procedure. The nursing staff was wonderful, the doctors and all the support staff in the OR. I was comfortable through the entire process. Well Done!
Staff was friendly and efficient. Everything was explained to me clearly and all of my questions were answered. Waiting for discharge papers was way too long a period. I would say a better more efficient way to discharge patients is needed.
Worst experience I have ever had at a hospital. Went in for acute pancreatitis I was diagnosed with 1.5 days prior. After 7 hours in the waiting room, no update on test results, only got pain meds after being there for 5.5 hours from a rude …
I was seen in the Emergency Area at Temecula Valley Hospital. I was quickly accessed, displaying cardiac symptoms. I was attended to professionally, although communication was long in coming. In the 12 hours I waited in th ER, I was not …
ED ok although you do not have an actual triage system which is dangerous. Good resident(Whitlock). Waited hours for pain relief while conflicting orders were generated. Once in room, getting information was impossible. Call lights, …
Second time ever being in an ER and I appreciate the care and attitude of the staff. It was a busy night but each staff member was calm, attentive and was great about communicating what was happening throughout the process.
Very disappointed today with service, im 22 weeks pregnant and have had a fever for a few days from 100-103 temp. At the hospital I was at 101. They didn’t prescribe anything I told them the Tylenol wasn’t working on me. So they said that I …
We are very fortunate to have this hospital here in our community. I hope they grow and keep hiring the staff with the right attitude to help and serve those that need medical attention with compassion and knowledge. God bless the staff and medical staff.
Terrible service, having severe pain R side left in ER for hours asked for recliner because it was too painful to sit but I was told unavailable. As a retired medical professional having pain consistent with kidney or …
I am appalled at the ER treatment of my daughter, who went in with excruciating pain in the early hours of last Saturday, knowing she was 5 week pregnant with all the classic signs of an ectopic pregnancy that are easily verified online …
Nurses were very lazy and reluctant to pay attention to the patients and beeping monitors. They were busy talking about their fantasy football roaster. I was symptomatic bradycardia, palpitations and near syncope. They had me wait in the …
I received excellent care, I mattered to all that cared for me while I was there. Hope I don’t have to go back, but if I did I would definitely go toTemecula Valley Hospital. Randi my nurse was an exceptional nurse, more should be like her.
I will give one star for the fifth floor included nurses and doctors along, all in all the nursing staff were not professional one downside they were not responded quickly , one nurse in this floor Jonaline who’s not even know how set up …
My past experience at this ER was good however that has changed. The check in nurse(male) was short and had an attitude that he was the most important person not the patient. Testing staff was courteous and professional. The resident …
I arrived at the hospital at 12:06 pm with severe shoulder pain. I got registered, saw the Dr., was taken to x-ray, saw a nurse for a pain shot, my prescriptions were called in to my pharmacy, I was discharged and got back to my car at …
Check in was the only very negative experience. The check in/triage nurse basically told me I need to go see a dermatologist and that I would be waiting a long time. I showed up with hives all over my body- covered head to toe and was …
Best hospital ever experience. ER wait was extensive, but understandable due to to the high volume of patients. The nurses are genuinely kind and caring. Best hospital, will be returning if I have a life threatening emergency
Best experience ever!!! All the staff, nurses, and the doctors doing their work professionally and fast to have a good experience and not letting you wait. All the waiting time and treatment was an hour and half which is perfect for a ER. Thank you TVH!!
The triage staff was prompt, courteous and helpful. Dr. Lim and Dr. O in emergency department were caring, empathetic and thorough with exam. They shared the plan with me and my daughters, couldn’t be happier. However, I didn’t give 5 stars …
My first time at Temecula Hospital 09-22-22
Brought my two year old, for a laceration on the chin. He was not a happy camper, yes. The way that the nurse who checked us in was unacceptable. She told my …
Great service and I like the people but after services you receive at least 4 different bills. On top of your co-pay. I have amazing insurance and PPO and practically paid for my whole bill by the time i stopped receiving new bills. For the …
Worst hospital experience of my life. First of all, NO staff wore masks despite signage requiring masks, which is disgusting to me. My daughter had croup and was in distress. They had no idea how to treat her properly. Despite me explaining …
My nurse Kathryn V. Was amazing. I knew she was there to help me, and she cared that I was doing ok. I spent almost 10 hours under her care and I can’t tell you how wonderful she was, knowing she had my back was a blessing.Thank you for …
My mom fell on Nov 3. She was transported to TVH where she spend 7 hours on the ER. Double fracture to her tibia. They finally got her into a room at 3am. As of this evening 11/6 at 5:50 pm the Orthopedic surgeon had not yet seen her. This …
If I could put 0 stars I would!! My wife had the worst experience. All this ER does is mask the pain with medication rather finding the problem. The nurses were so unprofessional not taking care of the patients. They were more interested in …
We took our disabled son t to TVH for a 10 minute outpatient procedure. We arrived 2 hours early (as instructed) and waited another 2 hours past the procedure time because an emergency monopolized the OR and apparently there was no room …
Excellent care in the emergency room. Wonderful, caring people. Doctor took time to discuss what was going on with me and explained my emergency to me in simple terms. Treated my problem and kept me for observation until I was stabilized then released me. Highly recommend.
Been here since 4am. The instrument that monitors the vitals has been beeping for the past 10 minutes, no one has showed up yet to check. It’s being ignored, don’t know the whole point of having the monitor since no one’s paying attention …
After five hours in emergency my 85 yea old a wife was dismissed without diagnosis or instructions regarding a continued treatment. She entered the hospital emergency facilities with extreme pain in her right side and right chest area. …
The friendliness and professionalism of all the staff was exceptional. The hospital is very clean and well run. I cannot quite award it five stars however as In the early hours of one morning I was moved to another room without adequate explanation or apology. The only unpleasant experience I had in the facility.
I went in for outpatient surgery and was very impressed with the facility. The entire staff from the check in clerk to the staff I dealt with for my surgery were wonderful. They were kind, compassionate and professional. I could not have asked for a better experience.
Horrible experience. Took forever for meds. I was there for prenatal care and found I was further along then I thought! I received an ultrasound and asked the ultra sound tech what I was having and she told me the doctor would let me know …
ER Nurse Alexa RN was amazing along with Dr. Steele and his Residents really took the time to fix what I was there for rather than a quick medication fix. I left the ER in no pain from a quick procedure and a clear plan of care with follow up. What medicine should really look like. Thank you all!
Everything ran smoothly from walking thru entrance to completion of procedure and departure. Cardiac service is top notch. All staff showed kindness and professionalism. Step-by-step actions were explained and easily understood. …
My day began when I showed up at the front desk and was greeted with a good morning smile. Then a friendly greeting from the checkin desk, which was followed by a happy group of nurses that prepared me for surgery. The nurse that took me to …
ER was efficient and organized. Was impressed with the coordination of the staff in different departments, moving patients from area to area for specific tests. The ER doctors, nurses and staff were friendly and took the time to listen and kept me informed at all steps during my visit.
I received good care here. I was very happy that they let me have some water in the ER. A lot of hospitals don’t. The staff was knowledgeable and caring. The ER was very busy that day. My arm still hurts, although from what I understand, that was from whatever the emts injected me with on scene
Got to the ER at 8:05 they had about 6 people in the front waiting room but nobody in line to check in. I was checked in and seeing a doctor in less than 10 minutes. I had some blood work done and then sent to the back for my treatment. All …
Every single detail of my mom’s care was perfect!! From the darling volunteers that greeted us to her first nurse, Erin. Every nurse we encountered was kind, compassionate, and respectful. They made her feel very important and relaxed. Thank you so much!
The doctor at the emergency room was outstanding. She kept me updated as the test results were available and patiently answered all of my questions. Very professional and caring. Unfortunately, the check-in clerk was rude to me and the …
I was in the waiting room for 2 hrs for lower back pain. And The Doctor only spoke with me less then a minute, an he only prescribed pain killers but, I request a X ray’s. He answer was nop,no x ray no CT SCAN. Only pain killers and the bill was 2k
This is the most excellent hospital we have ever visited. We would like to thank all of the staff, from emergency care to assisting care, for their assistance. My father was admitted to the hospital due to cardiac failure. We witnessed the …
Came in for our patient surgery. The staff from security at the entry to the nurse that wheeled me out were nothing but spectacular. This hospital has the most caring and helpful friendly staff. Felt very at ease putting my life and …
Having a security guard at the entrance, instead of a receptionist checking everyone, made me feel safer. My surgery went well. My surgery from start to discharged took 4 1/2 hours. I had many questions for the anesthesiologist, because, he …
My first experience here was this past Friday. They very nice and welcoming. Especially the intake nurse Karen. They accommodated me by turning off the light in the room as my eyes were extremely sensitive to light. I was pleased with the overall amount of time I spent there, not ridiculously long.
While the internal medicine doctor who evaluated me was very kind and thorough, as were the x-ray and CAT scan technicians, I feel your intake and discharge personnel need some reminders or coaching. One had her mask barely over her face …
I feel I am in good hands if I ever had to come here or my daughter or family member needed to be seen here in the ER again. I hope the integrity and work ethic of this hospital continues to stay in good shape. Working at a hospital is a …
Arrived at the hospital for a diagnostic angiogram. the check-in and registration went very smoothly. Was promptly taken into a room where I was prepped for the procedure. Nurse Tracy was friendly and very helpful. The experience in the …
This was the most pleasant trip to an ER ever. I broke my ankle on a Sunday. The entire experience was just over 2 hours. The staff was professional and polite. Thanks!
It’s been a long time since I’ve had to stay in a hospital and I don’t recall it being a memorable experience. Everything about my stay at Temecula Valley Hospital exceeded what I would have imagined in a hospital stay. Everyone who I …
The entire staff was fantastic. They were extremely thorough and ran tests a couple times to make sure their diagnosis was correct. They took me right away and ran tests, and then it was very crowded so after the tests were completed there …
Having to come into an emergency room is no fun. I did get good care while there. The nurses were thorough and the CT/X-ray Department were very nice.My only complaint is that I had to sit next to a woman that knew she had Covid in the waiting area as well as in the back treatment area. Thank goodness for masks.
TVH, ICU Team Day and Night shift Nurses, ER Staff Surgical Team, and Cardiac Team , case management and admitting All ARE AMAZING from what you do to the way you explain how and what will happen! Thank you for making our experience easier. …