Temecula Valley OB/GYN Medical Associates Reviews ( 100 )
Do NOT go here. Please for your health and your family’s health go somewhere else. I would give negative stars if I could. It is so difficult to get an appointment and it seems as though they do not care for your health and well-being at …
In 2018 during my pregnancy I was seen by this office. As I remember we were always waiting an hour after our appointment time to be seen. I never said anything or made any commotion I just sucked it up my whole pregnancy until I was sent …
If I could give them zero stars I would! This place is horrible! they are so lazy they can’t even check any information for you! Would not recommend at all!
I’m 7 months I just got approved for medi-cal but I also just started having complications like spotting and cramps and not just one incident either I called to try and set an appointment soon since these complications are scary and this is …
They never answer the phones or return calls in a timely manner, the only department i can’t complain about is billing. They pick up every time, how ironic.
The front desk girl is very rude and put me on hold for so long when I went back to the office I saw she wasn’t even doing anything! They need new staff more Everest college C students, And Chiodis other doctor is weird, go somewhere else!
This was the first time I was ever invited to the doctor’s office to talk to them BEFORE the exam. I felt like I was being listened to and respected which I have to say, I don’t get that feeling from doctors very often.
Horrible service. Next to impossible to schedule an appointment. I’m 4 weeks past my delivery date I’ve left multiple message and still haven’t gotten a call back. Stay far away from this place! Total neglect!
Tried making an appointment and they made it impossible to do. Only gave me one day where I can see a Dr and told me they can’t book me later next month because they “can’t”….I call BS…they’re not flexible at all…I’m going to go do …
My wife had a wellness exam and they are in our Network. They sent her sample to a lab not in our Network which resulted in major out of network costs. Do not go to this facility.
I haven’t even been able to go yet. Two days of being on hold for over 1.5 hours. Unacceptable. What could you possibly be doing that keeps you from answering a call for that long?
Very caring staff. I was dealing with something relatively scary and they were so kind and saw me the same day. I am very appreciative of the staff here and Dr. Locascio
After seeing all the previous reviews on here I was apprehensive about my appointment, but the staff was super friendly and welcoming, I was brought in right on time, and the doctor listened to my concerns. I had a very good experience here.
if you like being put on a conveyer belt and processed like a number, this is the place for you! staff and doctors are very impersonal, instead of treating the individual at their personal needs, they treat you like a statistic. What’s sad …
Having a pelvic Ultra sound here is torture! They require you to come with a full bladder 45 minutes prior to procedure. I came at 10:15 am for an 10:30 appointment with a full bladder and it is already 11:30 am and I am still waiting to be seen, this is inhumane! They say they are running late and that’s about it. Awful!!!
Never been to a gynecologist before and they made my first visit pleasant. Not only was the doctor super nice and understanding with my concerns the front desk was friendly.
Did take a little bit to get an initial new patient appt, but took me right in when I arrived, Dr Hayton very thorough, staff very pleasant and efficient. Very pleased and would definitely recommend.
Dr Glaser performed my Da vinchi hysterectomy surgery and did a awesome job, I was up and moving around the next day and back to my regular routine. He informed me with everything I needed to know about my surgery before and after.He has compassion and takes his time and is Very professional … I highly recommend Dr Glaser
People are very nice. However they obviously schedule to many people at a time. I waited an hour and a half yesterday to have them call me up and tell me it would be another hour and a half so they rescheduled me for today and here I sit 2 hours in and have not seen a doctor yet. Unbelievable
Doctors are great! front office can improve a bit, but maybe because they are always too busy. I do recommend this place! The one bad thing is the long wait on phone to get through. Again maybe because they are super busy.
Dr. Elfelt was fantastic. Listened attentively and ultra sound on the spot. He scheduled and did an Ablation, and I recovered quickly just as he said. I went back, and he has retired. I then saw Nurse Practioner Peggy. She listened …
Dr Yang delivered my grand baby. This was my daughters first baby. He took great care of her during her pregnancy and at delivery. He is genuinely a caring doctor, and is very knowledgeable. I highly recommend Dr Yang if you are pregnant and looking for an Obstetrician.
This office is very hard to get on the phone, however if you leave a voicemail they usually call back within a couple hours! Appointment times are also pretty far out, but Dr. Thomson is great and the staff is very nice and accommodating 🙂
My wife has only seen her OB about two times and that was early in the pregnancy, the doctor had been out, busy or whatever the excuse was and we’ve had to see two other doctors and on the next apts she didn’t make it a point to see her but …
I first went to this office about 3 years ago for a pap smear and was very happy with how the exam went. When I became pregnant I first went with the OB (Rancho Valley OB, right next to Temecula Valley OB) on my MDs network – it was a …
i saw Debra Lebo i think she is an amazing doctor i felt like she cared about my situation she didn’t try to rush through the visit it was great
i also felt the staff was very nice and helpful
Very unhappy with the professionalism of this office. They do not care for their patients and are incompetent. I called to make an appt and verify they received my referral. Waited a few weeks for an urgent issue I had and the day before my …
Im not sure where these other reviews are coming from,but I have only had positive experiences with the staff and doctors here. I have had come into contact with a few workers who seem indifferent,but feel that I have a great bond with my …
I’ve called to get an earlier appointment to get an birth control implant removal ASAP and they are no help I have to wait I’ve been waiting for two going on three months now when I’ve made this appointment back in December. I asked nicely …
Sadly, I will be leaving this practice now that Dr.Elfelt has retired. Service is very poor and the facility does not feel clean. It feels as if they book too many patients, keep you waiting 30-60 min past your scheduled appt time, then …
They are impossible to get ahold of. No matter when you call, IF someone answers, they just transfer you from voicemail to voicemail. I have never been seen anywhere near on time at any of my appointments. Patients are simply not the …
I’m a PPO patient, pay $1600/month in premiums for our family and waited 20 minutes on the phone to make a GYN appointment. The earliest they could see me was THREE weeks out, even after informing them I’m in moderate to severe pain, enough …
When you call during business hours, yes even before lunch, it’ll go straight to voicemail stating it is closed. I went in to make an appointment as I said, a girl with black hair ( bangs) was rude and matter of fact in stating I won’t be …
This use to be a good facility, but no longer. I was left in the waiting room, in a robe, for over an hour. I finally got dressed and left. No one even noticed or bothered to call to see where I had gone. My daughter has been trying to …
If I could give 0 stars I absolutely would. I have called them 4 times now trying to cancel my appointment yet they continue to text/email me expecting me to show up to my appointment. Every time I call I get placed on hold for an …
I am completely disappointed with the lack of care and thought that goes towards their patients (like myself) I have been going to this OBGYN since I was 14 due to terrible hormonal issues, Dr. Leon was an amazing doctor for me during these …
I would NEVER recommend this clinic, or their doctors. One specifically, Kendra Jones, is an absolute disgrace. Zero integrity, zero bedside manner. Jones blatantly lied to my wife when we had our 3rd child, telling both of us that we would …
This is the second time I have tried to get ahold of this office during their business hours, Monday at noon and a Wednesday at 1030, and I have been told they are closed?! My first appointment (scheduled weeks in advance) I waited over an …
This is the first time using this office for a pregnancy. I feel most of the staff is rude and just pushes you through. The Dr, i will say is good and very thorough. However, during an NST i had to wait another 30 minutes because there …
They didn’t verify what my insurance would cover and I got stuck with tons of medical bills because I had no clue my insurance didn’t cover pregnancy. I first went here before I got pregnant and was informed that due to PCOS I was at an …
Starting off I need to disclose I have a pre-existing medical condition which I immediately informed my selected doctor about on my first visit to see if she would be comfortable seeing me through my pregnancy. Based on Dr. Locascio’s …
This place is horrible. The front desk is always rude and any time that you have to reschedule an appointment they act as if it is the biggest inconvenience. I called this office 3 times each time I was told that someone would be able to …
It’s very clear Dr.Locascio doesn’t really care about her patients. I had a anatomy scan on August 12th. At that appointment I picked up my medical records because it was my last visit because my family is moving to the midwest. We left …
My mother has been with this OBGYN office for about a year now. She is in need of a hysterectomy and after switching from a different OBGYN that just kept performing biopsy after biopsy with no prognosis or direction in treatment after a …
I love love Dr Yang! The most caring and compassionate Dr ever! I never felt rushed & he always answered all my questions/concern. I not only saw him for my pregnancy but also for yearly visits. Besides the wait which is probably at every …
Front staff is VERY unfriendly. Thus office is ALWAYS over booked. Communication and helpfulness regarding appointments is very poor. However Dr.Hayton and her nurse are both very kind sweet people. I felt very comfortable with both of them as a team.
Dr. Hayton is hands down the best Doctor I have ever had. She is very kind, thorough and helpful. She brings me to ease when handling everything!! Wouldn’t use anyone but her !!!
I had a horrible experience with Kendra Jones she was always late keep me waiting in the room for an hour. She never remember the dates on my appointments !!I always have to remind her of everything !! After a had the baby she gave me an …
If you are looking for an AMAZING doctor that will address every concern, take their time with you at your appointment, and do their absolute best to give you the birthing experience you are looking for, Dr. Kendra Jones is the doctor to go …
I came here with my second pregnancy and had a horrible experience with Dr Lebo. I have never met a doctor who cared so little about me. Not sure if she is just a cold person or just like that with me? I hardly said much by the end bc I was …
Dr Jones is sooo incredibly knowledgeable! She asked every question possible answered all of our questions. She’s straight forward and direct and very professional. I feel comfortable that she will be the one delivering my baby as long as I …
I hate to have to post this, because I love Dr Jones, but the office is a disaster! You can never get someone on the phone, except for the operator who sends you to voicemail. Not one voicemail has ever been returned. I always have to …
Unbelievably unreliable and unorganized! My wife who is pregnant with a high risk of health concerns has been very patient with their run-arounds. WE have to check up on their personnel to make sure requests/authorizations get pushed, WE …
Five stars for DR. YANG!! He is hands down the best OBGYN I have ever had the pleasure of seeing. Was seeing another doctor at the same office prior to the delivery of my first born. Dr. Yang ended up delivering my child and I immediately …
My wife made an appointment 2 weeks in advance to see obgyn. I live and work in 2 different cities, so I needed to take a half day off from work to take her to this appointment. Shes sending me texts to make sure i remember to leave work …
It was my first pregnancy so everything was nerve wrecking. The staff and my wonderful doctor were all so wonderful! They answered all my questions and were always patient whenever i called for whatever reason. The office was very clean and …
Drs are nice. Not worth it though if you’d like to actually know/get your test results, be able to call to schedule appts, (every time I’m at least 15 in queue and takes over 2 hrs waiting on hold and by then I give up) or would like to not …
I wish I was here to add to the improvements of their ratings, however I am not. I was referred here by Regal Medical Group and as instructed I called to make my appointment. I was immediately told they they did not take my HMO and as I …
First impression front office is so unwelcoming and treat you like a number not a person. Anatomy scan the lady was extremely rude! They make you wait 45 mins passed your appointment time before they let you come in. The never answer the …
Went here when pregnant with my first baby. Everything went well, my only complaint would be that they schedule way too many people at once, causing the doctors to get backed up with their patients. And by the time you finally see your …
After 4 years of going here and 2 babies later… I’m going to break this review up into categories. Front desk, doctors, nurses assisting doctors in the back. …
I had a terrible experience with Kendra Jones. I came to her halfway through my pregnancy and I didn’t feel like she treated me as a person with feelings. She also comes off very fake with her constantly repeating that she is “too blessed …
After horrible service waiting hours past appointment times, and them never answering the phone I switched facilities and have requested my prenatal records be transferred for over two weeks I have attempted to call them 4 times and each …
I would like to share my experience with you all regarding my visit with this clinic. I had to see my obgyn for some tests to be done which my general doctor referred me to have done immediately. When I called the OB/GYN office to set up …
First of all this review is not about an actual doctor visit since I never had an appointment. I got referred here by several friends who had a pleasant experience with their doctor and I’m sure if I would have been able to have an …
I really appreciate how kind the front office staff was in helping me set up my first appointment. Thank you for helping me, I had tried to get in with a different place recommended by my insurance but I had been waiting quite awhile just to schedule an appointment. I’m just grateful for an appointment date at this point.
First it took 3 months to get in for an appointment. Then the office had my daughter wait in her car for 45 minutes past her appointment time, once they allowed her into the building they put her in one of the doctors offices to wait an …
I like my doctor… When I can see her! She is soooo hard to schedule with, I am 33 weeks pregnant and my appointment got cancelled yesterday bc she had an emergency which I understand, but she isn’t available for awhile longer, and I …
This place is absolutely horrible. The wait times to be brought in are outrageous. We wait anywhere from 30 to 45 minutes to even get brought in to the doctors office. Also the front office staff is never the friendliest and it seems as they only care about the money and not the patient. I do not recommend this place at all.
I have never felt as disrespected as I did today. I scheduled an appointment for a consultation about what method of birth control would be best for me and to discuss abnormal periods. Dr. Thompson interrupted me throughout the visit first …
Wow. My daughter had an appointment for 11am and wont be seen by the Dr. until Noon. We arrived ten minutes early and still waiting. Poor office management. Scheduling is not that difficult. And at noon when I was finally able to speak with …
2 stars ONLY for Dr. Locasio! She delivered both my babies and I absolutely love her. We were in a high risk difficult decision and she handled it without judgement and complete grace. I only stayed there as long as I did BECAUSE OF HER …
The front staff of this office is extremely inefficient and ineffective. I don’t know if it’s the training, the management of the office, or pure laziness. My pregnant wife and I moved to the area and transferred all our records for review, …
This has been my practice for multiple pregnancies, all of which were considered high risk. I’ve been seen by most, if not all, the doctors, however my main doctor is Dr. Lebo. I’ve always been very pleased with the staff and attention. …
I asked the front desk if they sent my prescription over to my preferred pharmacy, she stated they did however the pharmacy didn’t receive anything. They never answer the phone and when you leave a message they don’t call you back.
The doctors are amazing here. They handled all my pregnancy procedures professionally and always have all my paperwork in line. I’m not stuck with issues on appointments and I truly am grateful for everything this far. I have 3 months left
DONT GO HERE!!If I could give negative stars it would be negative 5 . This is by far the worst obgyn office I have ever been to . Trying to get pregnant and I have only had 1 appointment that I had to wait 2 and half months for . The front …
I just moved to the area, had a referral, everything was approved for me to go here. The receptionist even offered me an appoint for Wednesday (the only day I work so I couldn’t take it) But then because I was more than 15 weeks pregnant …
The doctors are great. I had Dr. Thomson, who was wonderful. She was out for vacation during my delivery and Dr. Locasio delivered my baby and she was wonderful as well. The office is super busy and it is hard to get ahold of the front desk but that’s my only complaint. The care I received was great and both doctors did a phenomenal job.
Went here for my last pregnancy loved my Dr but the staff is not the best.
Today I called twice and both times I was on hold for 20 minutes and both times I was hung up on.
Doctors are wonderful, staff not so much I had a uti during my pregnancy and they didn’t care in the least to get me on an antibiotic, they say one thing and they do the complete opposite. I get told my test results will be in on this day …
Good luck trying to speak with someone or get an appointment. I have tried calling them for 3 days and they do not pick up EVER! I just need an appointment! So frustrated and contacting my doctor refer me somewhere else.
Back office staff is great, all the doctors I saw throughout pregnancy, equally great. Front office is not so great. I had my baby almost two weeks ago, have been trying to get in contact with the office to file my disability for almost 3 …
My wife regularly spends 30 or more minutes after the scheduled appointment waiting to actually talk to the doctor (Thomsen) only to be rushed through the appointment by her impatient doctor. Treating her as if questions are an …
Avoid if you can. They’re booked out months in advance even for time sensitive testing and procedures. Every time I come here the service is slow, and my appointments are late. Ive showed up for a morning appointment (on my day off- booked …
My daughter chose this group because of original ratings which were in the 4 star range. I cannot believe how unorganized and unprofessional this group is. My daughter has seen her doctor once! She has a very rare disease and was looking …
Do NOT go here. Please for your health and your family’s health go somewhere else. I would give negative stars if I could. It is so difficult to get an appointment and it seems as though they do not care for your health and well-being at …
In 2018 during my pregnancy I was seen by this office. As I remember we were always waiting an hour after our appointment time to be seen. I never said anything or made any commotion I just sucked it up my whole pregnancy until I was sent …
This place was amazing !!! Would recommend to anyone needing an obgyn
Terrible terrible place. to say that they have poor bedside manner is a complete understatement.
I hate that My insurance is even assigned to this office!! They’re office staff really needs to get it together!
I’ve been sitting on hold for well over 30 min just to make an appointment.
I came early every time and I have to wait more than 25 minutes for the Doctor.
Can’t get through the phone lines.. it’s no longer lunch time for them, & I’ve been trying all morning!
If I could give them zero stars I would! This place is horrible! they are so lazy they can’t even check any information for you! Would not recommend at all!
Calling for an appt for pain….it is July and the soonest appt is at the end of September…..what a joke!
I’m 7 months I just got approved for medi-cal but I also just started having complications like spotting and cramps and not just one incident either I called to try and set an appointment soon since these complications are scary and this is …
They never answer the phones or return calls in a timely manner, the only department i can’t complain about is billing. They pick up every time, how ironic.
Dr. Yang was absolutely amazing and so caring from the beginning till the birth of my daughter!! Highly recommend!
The front desk girl is very rude and put me on hold for so long when I went back to the office I saw she wasn’t even doing anything! They need new staff more Everest college C students, And Chiodis other doctor is weird, go somewhere else!
This was the first time I was ever invited to the doctor’s office to talk to them BEFORE the exam. I felt like I was being listened to and respected which I have to say, I don’t get that feeling from doctors very often.
Horrible service. Next to impossible to schedule an appointment. I’m 4 weeks past my delivery date I’ve left multiple message and still haven’t gotten a call back. Stay far away from this place! Total neglect!
Tried making an appointment and they made it impossible to do. Only gave me one day where I can see a Dr and told me they can’t book me later next month because they “can’t”….I call BS…they’re not flexible at all…I’m going to go do …
My wife had a wellness exam and they are in our Network. They sent her sample to a lab not in our Network which resulted in major out of network costs. Do not go to this facility.
I haven’t even been able to go yet. Two days of being on hold for over 1.5 hours. Unacceptable. What could you possibly be doing that keeps you from answering a call for that long?
Very caring staff. I was dealing with something relatively scary and they were so kind and saw me the same day. I am very appreciative of the staff here and Dr. Locascio
After seeing all the previous reviews on here I was apprehensive about my appointment, but the staff was super friendly and welcoming, I was brought in right on time, and the doctor listened to my concerns. I had a very good experience here.
if you like being put on a conveyer belt and processed like a number, this is the place for you! staff and doctors are very impersonal, instead of treating the individual at their personal needs, they treat you like a statistic. What’s sad …
Having a pelvic Ultra sound here is torture! They require you to come with a full bladder 45 minutes prior to procedure. I came at 10:15 am for an 10:30 appointment with a full bladder and it is already 11:30 am and I am still waiting to be seen, this is inhumane! They say they are running late and that’s about it. Awful!!!
Never been to a gynecologist before and they made my first visit pleasant. Not only was the doctor super nice and understanding with my concerns the front desk was friendly.
Did take a little bit to get an initial new patient appt, but took me right in when I arrived, Dr Hayton very thorough, staff very pleasant and efficient. Very pleased and would definitely recommend.
Dr Glaser performed my Da vinchi hysterectomy surgery and did a awesome job, I was up and moving around the next day and back to my regular routine. He informed me with everything I needed to know about my surgery before and after.He has compassion and takes his time and is Very professional … I highly recommend Dr Glaser
People are very nice. However they obviously schedule to many people at a time. I waited an hour and a half yesterday to have them call me up and tell me it would be another hour and a half so they rescheduled me for today and here I sit 2 hours in and have not seen a doctor yet. Unbelievable
Doctors are great! front office can improve a bit, but maybe because they are always too busy. I do recommend this place! The one bad thing is the long wait on phone to get through. Again maybe because they are super busy.
Dr. Elfelt was fantastic. Listened attentively and ultra sound on the spot. He scheduled and did an Ablation, and I recovered quickly just as he said. I went back, and he has retired. I then saw Nurse Practioner Peggy. She listened …
4 stars because the scheduling process needs some
Improvement. …
They’d change their medical group so they can be out of network and scam you.
Dr Yang delivered my grand baby. This was my daughters first baby. He took great care of her during her pregnancy and at delivery. He is genuinely a caring doctor, and is very knowledgeable. I highly recommend Dr Yang if you are pregnant and looking for an Obstetrician.
This office is very hard to get on the phone, however if you leave a voicemail they usually call back within a couple hours! Appointment times are also pretty far out, but Dr. Thomson is great and the staff is very nice and accommodating 🙂
My wife has only seen her OB about two times and that was early in the pregnancy, the doctor had been out, busy or whatever the excuse was and we’ve had to see two other doctors and on the next apts she didn’t make it a point to see her but …
I first went to this office about 3 years ago for a pap smear and was very happy with how the exam went. When I became pregnant I first went with the OB (Rancho Valley OB, right next to Temecula Valley OB) on my MDs network – it was a …
i saw Debra Lebo i think she is an amazing doctor i felt like she cared about my situation she didn’t try to rush through the visit it was great
i also felt the staff was very nice and helpful
Very unhappy with the professionalism of this office. They do not care for their patients and are incompetent. I called to make an appt and verify they received my referral. Waited a few weeks for an urgent issue I had and the day before my …
Im not sure where these other reviews are coming from,but I have only had positive experiences with the staff and doctors here. I have had come into contact with a few workers who seem indifferent,but feel that I have a great bond with my …
I’ve called to get an earlier appointment to get an birth control implant removal ASAP and they are no help I have to wait I’ve been waiting for two going on three months now when I’ve made this appointment back in December. I asked nicely …
Sadly, I will be leaving this practice now that Dr.Elfelt has retired. Service is very poor and the facility does not feel clean. It feels as if they book too many patients, keep you waiting 30-60 min past your scheduled appt time, then …
They are impossible to get ahold of. No matter when you call, IF someone answers, they just transfer you from voicemail to voicemail. I have never been seen anywhere near on time at any of my appointments. Patients are simply not the …
I’m a PPO patient, pay $1600/month in premiums for our family and waited 20 minutes on the phone to make a GYN appointment. The earliest they could see me was THREE weeks out, even after informing them I’m in moderate to severe pain, enough …
When you call during business hours, yes even before lunch, it’ll go straight to voicemail stating it is closed. I went in to make an appointment as I said, a girl with black hair ( bangs) was rude and matter of fact in stating I won’t be …
This use to be a good facility, but no longer. I was left in the waiting room, in a robe, for over an hour. I finally got dressed and left. No one even noticed or bothered to call to see where I had gone. My daughter has been trying to …
If I could give 0 stars I absolutely would. I have called them 4 times now trying to cancel my appointment yet they continue to text/email me expecting me to show up to my appointment. Every time I call I get placed on hold for an …
I am completely disappointed with the lack of care and thought that goes towards their patients (like myself) I have been going to this OBGYN since I was 14 due to terrible hormonal issues, Dr. Leon was an amazing doctor for me during these …
I would NEVER recommend this clinic, or their doctors. One specifically, Kendra Jones, is an absolute disgrace. Zero integrity, zero bedside manner. Jones blatantly lied to my wife when we had our 3rd child, telling both of us that we would …
This is the second time I have tried to get ahold of this office during their business hours, Monday at noon and a Wednesday at 1030, and I have been told they are closed?! My first appointment (scheduled weeks in advance) I waited over an …
This is the first time using this office for a pregnancy. I feel most of the staff is rude and just pushes you through. The Dr, i will say is good and very thorough. However, during an NST i had to wait another 30 minutes because there …
They didn’t verify what my insurance would cover and I got stuck with tons of medical bills because I had no clue my insurance didn’t cover pregnancy. I first went here before I got pregnant and was informed that due to PCOS I was at an …
Starting off I need to disclose I have a pre-existing medical condition which I immediately informed my selected doctor about on my first visit to see if she would be comfortable seeing me through my pregnancy. Based on Dr. Locascio’s …
This place is horrible. The front desk is always rude and any time that you have to reschedule an appointment they act as if it is the biggest inconvenience. I called this office 3 times each time I was told that someone would be able to …
It’s very clear Dr.Locascio doesn’t really care about her patients. I had a anatomy scan on August 12th. At that appointment I picked up my medical records because it was my last visit because my family is moving to the midwest. We left …
My mother has been with this OBGYN office for about a year now. She is in need of a hysterectomy and after switching from a different OBGYN that just kept performing biopsy after biopsy with no prognosis or direction in treatment after a …
I love love Dr Yang! The most caring and compassionate Dr ever! I never felt rushed & he always answered all my questions/concern. I not only saw him for my pregnancy but also for yearly visits. Besides the wait which is probably at every …
Front staff is VERY unfriendly. Thus office is ALWAYS over booked. Communication and helpfulness regarding appointments is very poor. However Dr.Hayton and her nurse are both very kind sweet people. I felt very comfortable with both of them as a team.
It’s great they took care of me fast my doctor answer all my ? Thanks Emily Thomson
Dr. Hayton is hands down the best Doctor I have ever had. She is very kind, thorough and helpful. She brings me to ease when handling everything!! Wouldn’t use anyone but her !!!
I had a horrible experience with Kendra Jones she was always late keep me waiting in the room for an hour. She never remember the dates on my appointments !!I always have to remind her of everything !! After a had the baby she gave me an …
If you are looking for an AMAZING doctor that will address every concern, take their time with you at your appointment, and do their absolute best to give you the birthing experience you are looking for, Dr. Kendra Jones is the doctor to go …
I came here with my second pregnancy and had a horrible experience with Dr Lebo. I have never met a doctor who cared so little about me. Not sure if she is just a cold person or just like that with me? I hardly said much by the end bc I was …
Dr Jones is sooo incredibly knowledgeable! She asked every question possible answered all of our questions. She’s straight forward and direct and very professional. I feel comfortable that she will be the one delivering my baby as long as I …
I hate to have to post this, because I love Dr Jones, but the office is a disaster! You can never get someone on the phone, except for the operator who sends you to voicemail. Not one voicemail has ever been returned. I always have to …
If I could put zero stars I would, I do not recommend coming here.
I was referred here by my primary and have had nothing but issues with them …
Unbelievably unreliable and unorganized! My wife who is pregnant with a high risk of health concerns has been very patient with their run-arounds. WE have to check up on their personnel to make sure requests/authorizations get pushed, WE …
Five stars for DR. YANG!! He is hands down the best OBGYN I have ever had the pleasure of seeing. Was seeing another doctor at the same office prior to the delivery of my first born. Dr. Yang ended up delivering my child and I immediately …
My wife made an appointment 2 weeks in advance to see obgyn. I live and work in 2 different cities, so I needed to take a half day off from work to take her to this appointment. Shes sending me texts to make sure i remember to leave work …
It was my first pregnancy so everything was nerve wrecking. The staff and my wonderful doctor were all so wonderful! They answered all my questions and were always patient whenever i called for whatever reason. The office was very clean and …
Drs are nice. Not worth it though if you’d like to actually know/get your test results, be able to call to schedule appts, (every time I’m at least 15 in queue and takes over 2 hrs waiting on hold and by then I give up) or would like to not …
I wish I was here to add to the improvements of their ratings, however I am not. I was referred here by Regal Medical Group and as instructed I called to make my appointment. I was immediately told they they did not take my HMO and as I …
First impression front office is so unwelcoming and treat you like a number not a person. Anatomy scan the lady was extremely rude! They make you wait 45 mins passed your appointment time before they let you come in. The never answer the …
Went here when pregnant with my first baby. Everything went well, my only complaint would be that they schedule way too many people at once, causing the doctors to get backed up with their patients. And by the time you finally see your …
After 4 years of going here and 2 babies later… I’m going to break this review up into categories. Front desk, doctors, nurses assisting doctors in the back. …
I had a terrible experience with Kendra Jones. I came to her halfway through my pregnancy and I didn’t feel like she treated me as a person with feelings. She also comes off very fake with her constantly repeating that she is “too blessed …
After horrible service waiting hours past appointment times, and them never answering the phone I switched facilities and have requested my prenatal records be transferred for over two weeks I have attempted to call them 4 times and each …
I would like to share my experience with you all regarding my visit with this clinic. I had to see my obgyn for some tests to be done which my general doctor referred me to have done immediately. When I called the OB/GYN office to set up …
First of all this review is not about an actual doctor visit since I never had an appointment. I got referred here by several friends who had a pleasant experience with their doctor and I’m sure if I would have been able to have an …
I really appreciate how kind the front office staff was in helping me set up my first appointment. Thank you for helping me, I had tried to get in with a different place recommended by my insurance but I had been waiting quite awhile just to schedule an appointment. I’m just grateful for an appointment date at this point.
First it took 3 months to get in for an appointment. Then the office had my daughter wait in her car for 45 minutes past her appointment time, once they allowed her into the building they put her in one of the doctors offices to wait an …
I like my doctor… When I can see her! She is soooo hard to schedule with, I am 33 weeks pregnant and my appointment got cancelled yesterday bc she had an emergency which I understand, but she isn’t available for awhile longer, and I …
Pros:
Saw Dr. Jones; she seemed very knowledgeable.
Staff seems passably friendly. …
This place is absolutely horrible. The wait times to be brought in are outrageous. We wait anywhere from 30 to 45 minutes to even get brought in to the doctors office. Also the front office staff is never the friendliest and it seems as they only care about the money and not the patient. I do not recommend this place at all.
I have never felt as disrespected as I did today. I scheduled an appointment for a consultation about what method of birth control would be best for me and to discuss abnormal periods. Dr. Thompson interrupted me throughout the visit first …
Wow. My daughter had an appointment for 11am and wont be seen by the Dr. until Noon. We arrived ten minutes early and still waiting. Poor office management. Scheduling is not that difficult. And at noon when I was finally able to speak with …
2 stars ONLY for Dr. Locasio! She delivered both my babies and I absolutely love her. We were in a high risk difficult decision and she handled it without judgement and complete grace. I only stayed there as long as I did BECAUSE OF HER …
The front staff of this office is extremely inefficient and ineffective. I don’t know if it’s the training, the management of the office, or pure laziness. My pregnant wife and I moved to the area and transferred all our records for review, …
This has been my practice for multiple pregnancies, all of which were considered high risk. I’ve been seen by most, if not all, the doctors, however my main doctor is Dr. Lebo. I’ve always been very pleased with the staff and attention. …
I asked the front desk if they sent my prescription over to my preferred pharmacy, she stated they did however the pharmacy didn’t receive anything. They never answer the phone and when you leave a message they don’t call you back.
The doctors are amazing here. They handled all my pregnancy procedures professionally and always have all my paperwork in line. I’m not stuck with issues on appointments and I truly am grateful for everything this far. I have 3 months left
DONT GO HERE!!If I could give negative stars it would be negative 5 . This is by far the worst obgyn office I have ever been to . Trying to get pregnant and I have only had 1 appointment that I had to wait 2 and half months for . The front …
I just moved to the area, had a referral, everything was approved for me to go here. The receptionist even offered me an appoint for Wednesday (the only day I work so I couldn’t take it) But then because I was more than 15 weeks pregnant …
I want to share my personal experience with this place.
Doctors – I’ve been jumping around from doctor to doctor because my main doctor …
The doctors are great. I had Dr. Thomson, who was wonderful. She was out for vacation during my delivery and Dr. Locasio delivered my baby and she was wonderful as well. The office is super busy and it is hard to get ahold of the front desk but that’s my only complaint. The care I received was great and both doctors did a phenomenal job.
Went here for my last pregnancy loved my Dr but the staff is not the best.
Today I called twice and both times I was on hold for 20 minutes and both times I was hung up on.
Doctors are wonderful, staff not so much I had a uti during my pregnancy and they didn’t care in the least to get me on an antibiotic, they say one thing and they do the complete opposite. I get told my test results will be in on this day …
Good luck trying to speak with someone or get an appointment. I have tried calling them for 3 days and they do not pick up EVER! I just need an appointment! So frustrated and contacting my doctor refer me somewhere else.
Back office staff is great, all the doctors I saw throughout pregnancy, equally great. Front office is not so great. I had my baby almost two weeks ago, have been trying to get in contact with the office to file my disability for almost 3 …
My wife regularly spends 30 or more minutes after the scheduled appointment waiting to actually talk to the doctor (Thomsen) only to be rushed through the appointment by her impatient doctor. Treating her as if questions are an …
Avoid if you can. They’re booked out months in advance even for time sensitive testing and procedures. Every time I come here the service is slow, and my appointments are late. Ive showed up for a morning appointment (on my day off- booked …
My daughter chose this group because of original ratings which were in the 4 star range. I cannot believe how unorganized and unprofessional this group is. My daughter has seen her doctor once! She has a very rare disease and was looking …