If you are scrolling through these reviews to see if Texas Back Institute is a good choice for you, let me assure you that it is. I was born with spinal stenosis. As I have aged, it has caused me pain in both my neck and lower back. At …
A complete waste of time. MRI and X-rays shows the issues in the back and they basically told me they couldn’t do anything for me. If I could give 0 stars I would.
“Hi, I’m an existing patient in an exorbitant amount of pain and desperately need help scheduling an injection”
“Oh bummer. Here’s a voicemail box. We’ll be sure to never call you about this” – Texas Back Institute Plano
I had a great experience not only with myself by also family members. The staff is knowledgeable and friendly and the doctors are amazing. Highly recommend seeing them if you suffer from a spine problem.
The waiting room wait is appalling. 2-3 hour wait and sitting that long in pain is terrible. Nursing staff puts protocol before patient’s comfort and it seems the nurses are rude and not empathetic.
Love Dr Rashbaum and staff I’ve had numerous back surgeries and have never found a more knowledgeable Dr great bedside manner I won’t ever go anywhere else
Seem like great Dr.s but office is horrible to work with. After around 15 calls, I have never been called back. Im tired of calling over and over and waiting months. Ill hopefully find an office thats wants to help.
Dr. Guyer is an amazing doctor. I had a lot of questions for him, and he took the time to go through all of them. Well worth the trip. Highly recommended.
This place gave me my life back. This should be a 6 star out of a 5 star rating. Dr. Kutz is amazing and so is the rest of Texas Back Institute and it’s affiliates. They’ve done so much and continue to do so much. I can’t thank them enough!
I have pre-existing issues. Never got to see an actual Doctor the person I was referred to. But, rather screened and told I had no issues. Regardless that I can barely stand, walk, and move in general.
Exact opposite for me. Dr. Shellock and Tonya are the two greatest people I have ever met! Dr. Shellock gave me my life back. Excellent doctor. Excellent hospital and facilities. I got treated like a king. Highly recommend this place!
I have been made better! The Whole Staff was professional, Thoughtful, Caring, just to mention part of their Characters. They take their jobs very personal. Thank You TBI-Plano & Rockwall
Dr. Guyer and staff are very patient-focused. Detailed explanations and options are provided, with a high level of compassion. I’ve seen other specialists in this field, but none have impressed me as much as the team at Texas Back Institute. Highly recommended.
Had an injury from work, where my L4/5 and S1. Were causing massive radiant pain from my low back and in both legs putting me into a wheelchair. Dr. Arakal conducted a major 360 on me. This was a major relief to the pain then that revealed …
I can’t say enough good things about my experience here. I had kind of a tricky back problem that has plagued me for years. After trying many doctors, a friend recommended TBI. I went to three doctors here, every one of them took time and listened to me! Dr Rashbaum did the procedure that fixed me!
The front desk receptionist was nice and seemed concerned. I waited an hour and a half. The doctor talked to me five minutes and had trouble pulling up the xrays. Then says he doesn’t know what’s wrong with me and said I take some Advil. WTF.
Dr. Jessica Shellock and Tonya is who our complaint is about! 1st Appointment of 4 today was scheduled for 9:30…Tonya finally comes to get my huband at 10:32! 2nd appoinment of the day was at 10:15! Missed that one! During which no one …
very surprised at these reviews, Dr. Cable has been incredible to me and in explaining all my options and getting me the help i need. the staff has been fantastic and i never wait at an appointment. They whole staff seems to be on top of their game. I am very happy with the level of care i am getting here. thank you to the TBI
I had surgery about 1964
Best doctors znd surgery
Great experience. Plane ride from myrtle beach and was worth it. Stayed 3 months. Wonderful doctors and people.
Best decision I ever made was leaving my local area and traveling to the Texas Back Institute to see Dr Peter Derman. After two years of excruciating pain, I’m healed. Thanks Doc! You’re the best.
If I could give zero stars I would. Run from this place! I had one appointment .I was shopping for comprehensive back surgery dr.and didnt like the dr. On the only appointment I had He Insinuated I was fat what an insulting dr.! I went to …
After 15 years with TBI, my doctor left to go to another practice. I scheduled an appointment with the doctor replacing him and approximately 2 weeks ago, received a call from TBI telling me that Dr. Bhuta as well as any other TBI …
I have tried to contact this office for 3 weeks to get a surgical appointment for an epidural injections without getting as much as a phone call back. I like Dr. Patel but this is ridiculous. -10 stars. Even when I talk to the operator and ask to be elevated they just send me back to the same answering system. I give up good bye.
I was in an auto accident in 2011. Long story short, along with the accident I had a bad experience with another orthopedic surgeon in Fort Worth. I found Dr. Rashbaum, who discovered the true problem causing the severe debilitating pain. …
Back surgery is always scary but Dr. Staub and his staff made me so comfortable that realized the risk was mitigated by a first class team. One year later I feel great and am so thankful to Dr. Staub and his team.
Dr. Blumenthal and staff (Kevi, Gracyn, Jessica and all the other nurses) we’re absolutely the best!!! I couldn’t ask for better care. I’ve been following on two Facebook ADR sights and have seen nothing but the best comments from these guys. I am thankful and blessed…
I have been a patient at Texas Back Institute for two major operations, the staff and surgeons are incredible, They do care 100% about you and your health and the pain and suffering you are in, I am a spine study patient and they continue …
Worst care I have ever received. Dr. Cable was mostly unavailable especially when there was an urgent need to confer/speak with him. After forcing an MRI and then forcing a PA to read the MRI (no doctors in TBI were available), I was …
Dr. Mark Kayanja is the best. A very caring surgeon. He really listens to you and studies your scans, asks questions and let’s you know what is going on with your back and if something can be done to correct it.
My back had been injured in a truck accident and collapsed. I was loosing use of my right leg and experiencing a great deal of pain. It was fixed by Dr. ARAKAL. Great staff and care here
I had a L5-S1 spinal fusion performed by Dr. Shellock and her team and I cannot recommend this group highly enough. Very thorough, very professional, and very smart. You will have a large team of doctors, surgeons and nurses to fix and …
Back at the end of September 2018 I was in a major car accident. After several doctors visit with another institution I went to see Dr. Bosita at the Plano location. Everyone was extremely helpful. Dr. Bosita’s bedside manner was exactly …
My experience with the doctor was fine but I called and left three messages with no return calls regarding my medical records. I guess no one thinks its important to contact me back. If your medical records are important to you do not use this company because if you need them you will never be able to get them.
I spent $1500 to fly in from out of state for my new patient appt, with surgery scheduled for two weeks later. I had sent all of the new pt forms as well as copies of MRIs for both my lower back and neck along with the new patient forms 2 …
Getting my L4 & 5 discs replaced was the best decision I have ever made. Dr Blumenthal and his entire team are a blessing to me. Complete recovery. No limitations. Best of all, no pain.
For years I stalled even considering the idea of having back surgery because of not finding a surgeon who inspired my confidence. That changed when I met and spoke with Dr. Thomas Kostowski! I truly felt that for the first time, an …
Not bad but not overly impressive either. Offices seemed like they were still under construction and I felt like nothing more than a number. It had a very impersonal feel, like the “Walmart” of back doctors which was there for volume over …
Avoid this PT clinic like the plague. Customer service is very poor. More importantly, after having to have spinal surgery in another city, but wanting to have the follow-up PT done here in Plano where I live, Texas Back Institute told me …
Surprised at the reviews here. I found Dr. Shellock to be caring and compassionate, very realistic and open to different options. Subsequently had a back injection that went very smoothly and plan to have a surgery in Dec. with this group. Also, haven’t waited more than a few minutes for any appointment so far and no paperwork problems.
Second Lower Back / SI injections done on me in a month by Dr. Arakal.
Both times: Amazing, caring, careful, cheerful, attentive Staffs. I could go
on, but you’ve got the message. From walk-in to wheeled-out, things couldn’t …
I came to Texas Back Institute after a problematic experience elsewhere, and I am so glad I did. When I first came to TBI, I had already had a surgical fixation of S1-L5-L4 in order to deal with multiple fractures after an accident. But due …
If I could this office no stars, I would. My pain doctor closed his office here, and so I was forced to find a new one. So I spent $34 to have a CD of my records sent to them (they wouldn’t take them directly from me since I might have …
Dr. Guyer was excellent. He concisely reviewed my X-ray & MRI results with me and said I did not need surgery. He referred me to his colleage Dr. Bhuva for a second visit and she too was excellent in giving me a diagnosis for ischial …
Having a difficulty with one’s back is bad enough. There is however, an excellent remedy. I have entrusted my back to the care of the Texas Back Institute. My experience has been most satisfactory. The staff, the doctors and the attention they give is spectacular. Easily one of the best practices in the North state.
Dr AJ Rush’s focus is 100% upon the patient and the patient’s best interest. He listens to the patient and makes sure no questions are left unanswered. He was obviously born to be a doctor!
Dr Blumenthal and the team at TBI did an amazing job with my surgery. They took my concerns and ideas into consideration and felt part of the decision making process rather than just a number to be served. I felt well informed, I was …
I came to this office in hopes of discussing long term issues with my back that have been ongoing for many years but until recently couldn’t afford to take care of. …
In the midst of Covid, the clinic in Plano had a well oiled machine going and great protocols in place. Dr. Derman and his PA Jake we’re AMAZING. Everything was explained to me in detail and terms I could understand. I was given all options …
I’m a patient of Dr. Bosita at the Plano location. The doctor has been great thus far. He is not cut happy like other back doctors, and wants to try all options before surgery. My issue with this location is the process of actually getting …
I had the L5 sacrum fusion and after 2years of pain and burning in my back and nerve pain , I’m now free of pain . I had 2 long surgeries
The abdominal surgery was 4hours and the back fusion 2days later was 6 hours …
I love Dr Bosita but I have had it with this office and staff. They are extremely inefficient, disorganized, and often rude. Weeks to get appointments, over a week waiting to get them to authorize and send request for mri, same issue to get …
I am shocked to see all of the 1 star reviews of Texas Back Institute. I have been treated for my grade II spondilolysthesis by Dr. Michael Hisey since 2015. My condition degraded due to the fact that I chose to lift heavy weights …
Dr Guyer at Texas Back Institute performed a three level neck surgery for me in 2012. This included a fusion, artificial disc and another fusion . In Nov 2020 I returned to Dr Guyer for a three level lumbar surgery knowing he is the best …
I really enjoyed my initial visit with Dr. Bhuva. I saw a physician at UTSW for the same issue, and that person was exceptionally dismissive. Dr. Bhuva visited with me for some time, going over every detail of my imaging and the results …
I was in for a New Patient appointment worst appointment ever. The wait was ridiculous talk about a 2 hour wait and not only that there were patients longer than I was there waiting to be roomed. Once roomed the Medical Assistant is rude. …
Had a laminectomy surgery done on 12/17/19, and walked comfortably out of the recovery room 4 hours later. The pain in my lower back was gone, and I could finally stand straight after more than 8 months in pain. It’s been two weeks, and I’m …
I liked this place when I first started going here 2 years ago. People were nice and seemed like they wanted to help, but appointments take months to get and all for a couple minutes with a doctor. By the end, the doctor seemed to have …
Dr. Lieberman, Jennifer Shivers and Anna C. are AMAZING! Everyone at TBI Plano and Denton always make me feel welcome and top priority. They answers all my questions, no matter how silly them may seem and have have corrected my crazy spine …
Writing this review because I cannot thank Dr. Derman enough for fixing my back! I wrote this same review at the Frisco location, which is where he did my pre-op appointments, but he also works out of this location. …
I would say Texas Back Institute is better than most back facilities, but what has made me a “recommending patient” is my experiences I’ve encountered with Dr. Rashbaum. I have seen him and his team on multiple occasions and have had many …
I saw Dr.Derman, who authorized my visit on the same day of my request. I couldn’t appreciate more this decision. Meeting with doctor was nothing less than honor and pleasure. Doctor’s very high professionalism, diagnosis and great …
Dr. Lieberman and his staff (especially Jennifer Shivers) are excellent and I can highly recommend them! Not only is Dr. Lieberman a very talented surgeon, he is a caring man as well. I couldn’t be happier with the surgery he performed on me.
I felt rushed. Having previously broken my back, and being in a car accident in Aug. 2018, the option my doctor gave me was physical therapy. I feel the same way I did when I broke my back the first time. I explained that I have …
I have had to move a lot through my life living in many different cities and states, so unfortunately I have had to see many different Doctors. I can’t count on two hands how many practices I’ve been to. With that being stated Dr Peter …
Dr. Arakal did a 360 spinal fusion on me in 2017 amd Dr. Rashbaum did an SI joint fusion on me in 2020. These two doctors are amazing. My 360 fusion was textbook perfect. 8 months Fgef surgery I was walking 12 miles a day at Disney World! …
First time visiting the clinic for a consultation. After many nuerosurgeon visits in my hometown and many unanswered questions and only solution was surgery. I STRONGLY recommend them. Staff was very friendly and helpful. Doctors were …
Great experience with The Texas Back Institute. Dr. Bosita was an incredible surgeon, and the staff was always helpful and kind. Dr. Bosita spent time to review my concerns, options and discuss my surgical outcome. The staff ensured I had a smooth prep, surgery, and follow-up. I would highly recommend to anyone.
My best doctor! Dr. Lieberman is a back genius! I started going to him many years ago when he started practicing at TBI and unlike many surgeons, he set up a plan to avoid surgery! The plan worked for right years until I needed a life out …
I’m 6 weeks post op from having 2 discs replaced in my neck performed by Dr Shellock and I feel great. She answered all my
Questions, she was thorough in her testing/diagnosing process and very open and …
The practice is a well oiled machine and operates so efficiently. They are so good at what they do. My only problem is how long it took me to get an appointment. They didn’t want me to see a different Doctor and I understand that. But …
I don’t mean any disrespect. The doctor and staff are friendly enough but the getting things done quickly not so much. I saw the doctor on Monday in pain, and he didn’t complete my medication order to pharmacy until Wednesday. I even …
When I have had appointments at the Texas Back Institute of Plano over the past few years, I have had consistently positive experiences. First, I walk into a building that is sparkling clean – everywhere, so I know it’s carefully …
First and foremost, I want to give a big thank you to Texas Back Institute.This is beyond a 5 star rating with the professionalism and care Dr. Peter Derman and staff provided. I had multiple questions regarding my injury and Dr. Derman and …
I have nothing but praise for my doctor and her team at the Texas Back Institute. Everything was structured, timely and professional, which is always reassuring. The staff was friendly and reassuring as well as highly skilled. I was treated …
Dr. Shellock has been an excellent physician! I highly recommend her to anyone with back trouble. She takes her time with you as a patient, is thoughtful and conservative with treatments. You can tell that she keeps up with current research …
Dr. Peter Derman and his staff performed my disc replacement and I couldn’t be happier with the results. I went from limited mobility with a high pain level pre-surgery to snowboarding and running 4 months post surgery. This is the highest level of care you can receive for disc replacement surgery with world class experts on staff.
I had a lumbar fusion and artificial disk implanted back in 2010. Still 100% pain free in 2022! Best decision ever! Dr. Blumenthal gave me my life back!
Best in the country! AAA+++
Dr. Derman and staff was great. I had disk replacement in my neck 10 years ago and started burning down my shoulder blade for the last 3 years. I did not what to do the disk replacement again and go through the collar and the PT. Dr. …
Dr Derman and the staff were really great. My experience with them was the most professional I could hope for. Everyone at Texas back Institute was very communicative and able to help me no matter how many times I needed to reach them. I …
In my opinion they owe us our deductible back. In short: Dec 2021 insurance denied a procedure, we asked to appeal, insurance sent back approval Dec 10 (we had met our out of pocket max already for the year cause of having a baby). They …
I had surgery at TBI, Plano, and I found the post operative support to be the worst i have experienced. You are kept on hold forever. It’s as they do not care and this reflects on how this organization is run as a whole. I showed up for …
AVOID AT ALL COSTS! 3 weeks of sending paperwork – they lost my paperwork twice in a week. Then on the 3rd time I am sending my paperwork and literally 23 email exchanges for a simple task – after I ask several times for if they need …
Life changing! When I found TBI I was in dire need. A seemingly uneventful task of wrapping gifts on Christmas Eve led to a chain of daily progressive pain, each day worse than the one before with no reprieve. My first visit with Texas Back …
Dr. Shellock and her staff have given me a second chance to live out my active creative lifestyle. On August 18, she and her attending Surgeons achieved a modern day miracle, a 3.5 hour double fusion on my lower spine that has made me …
My surgeon Dr Sherlock was great, the surgery was a success. Im a believer in disc replacements. I’m leaving 3 stars because I am now in debt collections due to the office not submitting the proper paperwork for required imaging done prior …
So glad I found DR. Rashbaum!
After suffering with incapacitating back pain for 4 years, I saw him and got the missing piece of information needed to start treatment and recovery when he …
This place is full of amazing people, all the doctors and staff at TBI have been nothing but excellent,friendly,helpful,compassionate and kind. I have been coming to this location for 7 years and they have always treated me with the up most …
Don’t bother!!! Customer service for prospective patients is one out of ten, 1/10. Submitted insurance paperwork and medical records to obtain appointment. Despite decent communication at the beginning from support staff, once my file was …
The most efficient and professional medical center I have ever been to. The office and medical staff made my wife and I feel extremely comfortable and safe. Everything was explained in great detail. At times we had the impression that we …
TBI is one of the worst to business with. Dr’s are great but it’s impossible to get in touch with my dr when I need him. They put you on hold for 15 plus minutes and disconnect. They ask you to send a text for faster response, no one get …
I’ve been working with Dr. Arakal and TBI for close to 3 years now and am extremely satisfied with their care. They are not quick to just do unnecessary surgeries to try and solve issues. Instead they run the necessary tests, CT ‘s and …
Absolute WORST experience of my life meeting Dr. Blumenthal, especially as a healthcare professional myself. I went it for a consultation for a disc replacement (ADR) as an alternative to a fusion. I met all the criteria per the Texas …
Dr. Peter Derman recommended a discectomy to remove disc material that was putting pressure on my right Femoral nerve between L4 and L5. The surgery was a tremendous success. He did microscopic surgery that removed about 5% of the disc. …
My doctor is Dr. Kosztowski who seems nice and good. Appointment process is good. The problem I had and had to give 1 star is their staff. Whatever the doctor orders (prescription, mri, pt) never goes through. It stays with the staff until …
If you are scrolling through these reviews to see if Texas Back Institute is a good choice for you, let me assure you that it is. I was born with spinal stenosis. As I have aged, it has caused me pain in both my neck and lower back. At …
poor service
Great doctor!
Courteous, friendly and professional.
Tele interview went well
Dr. Patel is always fantastic
Best Services, I ever received. Very timely!
I had a great experience here, very impressed!
Dr. Cable and all the theropy techs are amazing
Dr Guyer is the best within this profession.
TBI has amazing surgeons and staff!!!
I see Dr. Bosita. He is a dedicated excellent Doctor.
Always friendly, knowledgeable and concerned about your health.
Had surgery here back in 2012. changed my life for the best.
Love my Dr. Cable and Dr. Henry! And their staff are amazing!
The nurses took great care of me. Bent over backwards to please me.
Jennifer is Dr. Lieberman’s PA and is The BEST
Dr. Shellock and staff are the nicest people I have met in along time.
Didn’t get to experience the doctors but the front office is very rude!!!
Recieved an appointment within 4 days of first contact.
Communication and scheduling is poor. It seems like they are very unorganized. I gave up
Very caring group of professionals, who work together to make their patient healthy
Excellent services and facilities. Great relations between patients and staff members.
Knowledgeable doctors and staff. They take time to answer your questions and explain your options.
Retiring doctors, confusion, terrible book keeping.Bad customer service. You cant even help your patients within your own *institute *……
Everything was well organized and on time. Staff was friendly and precautions were in place for Covid-19.
Well organized, following all health protocols. Gave me a fair assessment of my condition .
A complete waste of time. MRI and X-rays shows the issues in the back and they basically told me they couldn’t do anything for me. If I could give 0 stars I would.
The clinic with the worst service I’ve encountered in my life. don’t waste your time and money.
My doctor was very thorough and helpful. I world recommend Dr Shellock to everyone.
“Hi, I’m an existing patient in an exorbitant amount of pain and desperately need help scheduling an injection”
“Oh bummer. Here’s a voicemail box. We’ll be sure to never call you about this” – Texas Back Institute Plano
Had a wonderful visit from sign in, through Covit 19 testing as incoming to the office, to meeting with my doctor, and follow up.
I love everything about TBI, their staff and physicians. They were thorough and completely put me at ease with the answers and treatment I needed.
Had back surgery on the 21st the next day I was walking around not in pain like I used to Dr. Bosita and his team did a wonderful job!
I had a great experience not only with myself by also family members. The staff is knowledgeable and friendly and the doctors are amazing. Highly recommend seeing them if you suffer from a spine problem.
I had a disc replacement surgery and Dr. Zigler and his entire staff have been wonderful! Highly recommended!
Dr. Shellock is amicable, friendly, unassuming. Staff is helpful. Clean, pleasant offices. Nary a bad vibe to be found.
The waiting room wait is appalling. 2-3 hour wait and sitting that long in pain is terrible. Nursing staff puts protocol before patient’s comfort and it seems the nurses are rude and not empathetic.
Love Dr Rashbaum and staff I’ve had numerous back surgeries and have never found a more knowledgeable Dr great bedside manner I won’t ever go anywhere else
Seem like great Dr.s but office is horrible to work with. After around 15 calls, I have never been called back. Im tired of calling over and over and waiting months. Ill hopefully find an office thats wants to help.
Dr. Blumenthal and the staff at TBI are miracle workers. Best decision I ever made in my life was going to them to get help with my back problems.
Dr. Guyer is an amazing doctor. I had a lot of questions for him, and he took the time to go through all of them. Well worth the trip. Highly recommended.
This place gave me my life back. This should be a 6 star out of a 5 star rating. Dr. Kutz is amazing and so is the rest of Texas Back Institute and it’s affiliates. They’ve done so much and continue to do so much. I can’t thank them enough!
I have pre-existing issues. Never got to see an actual Doctor the person I was referred to. But, rather screened and told I had no issues. Regardless that I can barely stand, walk, and move in general.
Exact opposite for me. Dr. Shellock and Tonya are the two greatest people I have ever met! Dr. Shellock gave me my life back. Excellent doctor. Excellent hospital and facilities. I got treated like a king. Highly recommend this place!
I have been made better! The Whole Staff was professional, Thoughtful, Caring, just to mention part of their Characters. They take their jobs very personal. Thank You TBI-Plano & Rockwall
Dr. Guyer and staff are very patient-focused. Detailed explanations and options are provided, with a high level of compassion. I’ve seen other specialists in this field, but none have impressed me as much as the team at Texas Back Institute. Highly recommended.
Had an injury from work, where my L4/5 and S1. Were causing massive radiant pain from my low back and in both legs putting me into a wheelchair. Dr. Arakal conducted a major 360 on me. This was a major relief to the pain then that revealed …
I can’t say enough good things about my experience here. I had kind of a tricky back problem that has plagued me for years. After trying many doctors, a friend recommended TBI. I went to three doctors here, every one of them took time and listened to me! Dr Rashbaum did the procedure that fixed me!
The front desk receptionist was nice and seemed concerned. I waited an hour and a half. The doctor talked to me five minutes and had trouble pulling up the xrays. Then says he doesn’t know what’s wrong with me and said I take some Advil. WTF.
Dr. Jessica Shellock and Tonya is who our complaint is about! 1st Appointment of 4 today was scheduled for 9:30…Tonya finally comes to get my huband at 10:32! 2nd appoinment of the day was at 10:15! Missed that one! During which no one …
very surprised at these reviews, Dr. Cable has been incredible to me and in explaining all my options and getting me the help i need. the staff has been fantastic and i never wait at an appointment. They whole staff seems to be on top of their game. I am very happy with the level of care i am getting here. thank you to the TBI
I had surgery about 1964
Best doctors znd surgery
Great experience. Plane ride from myrtle beach and was worth it. Stayed 3 months. Wonderful doctors and people.
Best decision I ever made was leaving my local area and traveling to the Texas Back Institute to see Dr Peter Derman. After two years of excruciating pain, I’m healed. Thanks Doc! You’re the best.
If I could give zero stars I would. Run from this place! I had one appointment .I was shopping for comprehensive back surgery dr.and didnt like the dr. On the only appointment I had He Insinuated I was fat what an insulting dr.! I went to …
After 15 years with TBI, my doctor left to go to another practice. I scheduled an appointment with the doctor replacing him and approximately 2 weeks ago, received a call from TBI telling me that Dr. Bhuta as well as any other TBI …
I have tried to contact this office for 3 weeks to get a surgical appointment for an epidural injections without getting as much as a phone call back. I like Dr. Patel but this is ridiculous. -10 stars. Even when I talk to the operator and ask to be elevated they just send me back to the same answering system. I give up good bye.
I was in an auto accident in 2011. Long story short, along with the accident I had a bad experience with another orthopedic surgeon in Fort Worth. I found Dr. Rashbaum, who discovered the true problem causing the severe debilitating pain. …
Back surgery is always scary but Dr. Staub and his staff made me so comfortable that realized the risk was mitigated by a first class team. One year later I feel great and am so thankful to Dr. Staub and his team.
Dr. Blumenthal and staff (Kevi, Gracyn, Jessica and all the other nurses) we’re absolutely the best!!! I couldn’t ask for better care. I’ve been following on two Facebook ADR sights and have seen nothing but the best comments from these guys. I am thankful and blessed…
I have been a patient at Texas Back Institute for two major operations, the staff and surgeons are incredible, They do care 100% about you and your health and the pain and suffering you are in, I am a spine study patient and they continue …
Worst care I have ever received. Dr. Cable was mostly unavailable especially when there was an urgent need to confer/speak with him. After forcing an MRI and then forcing a PA to read the MRI (no doctors in TBI were available), I was …
Dr. Mark Kayanja is the best. A very caring surgeon. He really listens to you and studies your scans, asks questions and let’s you know what is going on with your back and if something can be done to correct it.
My back had been injured in a truck accident and collapsed. I was loosing use of my right leg and experiencing a great deal of pain. It was fixed by Dr. ARAKAL. Great staff and care here
I had a L5-S1 spinal fusion performed by Dr. Shellock and her team and I cannot recommend this group highly enough. Very thorough, very professional, and very smart. You will have a large team of doctors, surgeons and nurses to fix and …
Back at the end of September 2018 I was in a major car accident. After several doctors visit with another institution I went to see Dr. Bosita at the Plano location. Everyone was extremely helpful. Dr. Bosita’s bedside manner was exactly …
My experience with the doctor was fine but I called and left three messages with no return calls regarding my medical records. I guess no one thinks its important to contact me back. If your medical records are important to you do not use this company because if you need them you will never be able to get them.
I spent $1500 to fly in from out of state for my new patient appt, with surgery scheduled for two weeks later. I had sent all of the new pt forms as well as copies of MRIs for both my lower back and neck along with the new patient forms 2 …
Getting my L4 & 5 discs replaced was the best decision I have ever made. Dr Blumenthal and his entire team are a blessing to me. Complete recovery. No limitations. Best of all, no pain.
For years I stalled even considering the idea of having back surgery because of not finding a surgeon who inspired my confidence. That changed when I met and spoke with Dr. Thomas Kostowski! I truly felt that for the first time, an …
Not bad but not overly impressive either. Offices seemed like they were still under construction and I felt like nothing more than a number. It had a very impersonal feel, like the “Walmart” of back doctors which was there for volume over …
Avoid this PT clinic like the plague. Customer service is very poor. More importantly, after having to have spinal surgery in another city, but wanting to have the follow-up PT done here in Plano where I live, Texas Back Institute told me …
Surprised at the reviews here. I found Dr. Shellock to be caring and compassionate, very realistic and open to different options. Subsequently had a back injection that went very smoothly and plan to have a surgery in Dec. with this group. Also, haven’t waited more than a few minutes for any appointment so far and no paperwork problems.
Second Lower Back / SI injections done on me in a month by Dr. Arakal.
Both times: Amazing, caring, careful, cheerful, attentive Staffs. I could go
on, but you’ve got the message. From walk-in to wheeled-out, things couldn’t …
I came to Texas Back Institute after a problematic experience elsewhere, and I am so glad I did. When I first came to TBI, I had already had a surgical fixation of S1-L5-L4 in order to deal with multiple fractures after an accident. But due …
If I could this office no stars, I would. My pain doctor closed his office here, and so I was forced to find a new one. So I spent $34 to have a CD of my records sent to them (they wouldn’t take them directly from me since I might have …
Dr. Guyer was excellent. He concisely reviewed my X-ray & MRI results with me and said I did not need surgery. He referred me to his colleage Dr. Bhuva for a second visit and she too was excellent in giving me a diagnosis for ischial …
Having a difficulty with one’s back is bad enough. There is however, an excellent remedy. I have entrusted my back to the care of the Texas Back Institute. My experience has been most satisfactory. The staff, the doctors and the attention they give is spectacular. Easily one of the best practices in the North state.
Dr AJ Rush’s focus is 100% upon the patient and the patient’s best interest. He listens to the patient and makes sure no questions are left unanswered. He was obviously born to be a doctor!
Dr Blumenthal and the team at TBI did an amazing job with my surgery. They took my concerns and ideas into consideration and felt part of the decision making process rather than just a number to be served. I felt well informed, I was …
I came to this office in hopes of discussing long term issues with my back that have been ongoing for many years but until recently couldn’t afford to take care of. …
In the midst of Covid, the clinic in Plano had a well oiled machine going and great protocols in place. Dr. Derman and his PA Jake we’re AMAZING. Everything was explained to me in detail and terms I could understand. I was given all options …
I’m a patient of Dr. Bosita at the Plano location. The doctor has been great thus far. He is not cut happy like other back doctors, and wants to try all options before surgery. My issue with this location is the process of actually getting …
I had the L5 sacrum fusion and after 2years of pain and burning in my back and nerve pain , I’m now free of pain . I had 2 long surgeries
The abdominal surgery was 4hours and the back fusion 2days later was 6 hours …
I love Dr Bosita but I have had it with this office and staff. They are extremely inefficient, disorganized, and often rude. Weeks to get appointments, over a week waiting to get them to authorize and send request for mri, same issue to get …
I am shocked to see all of the 1 star reviews of Texas Back Institute. I have been treated for my grade II spondilolysthesis by Dr. Michael Hisey since 2015. My condition degraded due to the fact that I chose to lift heavy weights …
Dr Guyer at Texas Back Institute performed a three level neck surgery for me in 2012. This included a fusion, artificial disc and another fusion . In Nov 2020 I returned to Dr Guyer for a three level lumbar surgery knowing he is the best …
I really enjoyed my initial visit with Dr. Bhuva. I saw a physician at UTSW for the same issue, and that person was exceptionally dismissive. Dr. Bhuva visited with me for some time, going over every detail of my imaging and the results …
I was in for a New Patient appointment worst appointment ever. The wait was ridiculous talk about a 2 hour wait and not only that there were patients longer than I was there waiting to be roomed. Once roomed the Medical Assistant is rude. …
Had a laminectomy surgery done on 12/17/19, and walked comfortably out of the recovery room 4 hours later. The pain in my lower back was gone, and I could finally stand straight after more than 8 months in pain. It’s been two weeks, and I’m …
I liked this place when I first started going here 2 years ago. People were nice and seemed like they wanted to help, but appointments take months to get and all for a couple minutes with a doctor. By the end, the doctor seemed to have …
Dr. Lieberman, Jennifer Shivers and Anna C. are AMAZING! Everyone at TBI Plano and Denton always make me feel welcome and top priority. They answers all my questions, no matter how silly them may seem and have have corrected my crazy spine …
Writing this review because I cannot thank Dr. Derman enough for fixing my back! I wrote this same review at the Frisco location, which is where he did my pre-op appointments, but he also works out of this location. …
I would say Texas Back Institute is better than most back facilities, but what has made me a “recommending patient” is my experiences I’ve encountered with Dr. Rashbaum. I have seen him and his team on multiple occasions and have had many …
I saw Dr.Derman, who authorized my visit on the same day of my request. I couldn’t appreciate more this decision. Meeting with doctor was nothing less than honor and pleasure. Doctor’s very high professionalism, diagnosis and great …
Dr. Lieberman and his staff (especially Jennifer Shivers) are excellent and I can highly recommend them! Not only is Dr. Lieberman a very talented surgeon, he is a caring man as well. I couldn’t be happier with the surgery he performed on me.
I felt rushed. Having previously broken my back, and being in a car accident in Aug. 2018, the option my doctor gave me was physical therapy. I feel the same way I did when I broke my back the first time. I explained that I have …
I have had to move a lot through my life living in many different cities and states, so unfortunately I have had to see many different Doctors. I can’t count on two hands how many practices I’ve been to. With that being stated Dr Peter …
Dr. Arakal did a 360 spinal fusion on me in 2017 amd Dr. Rashbaum did an SI joint fusion on me in 2020. These two doctors are amazing. My 360 fusion was textbook perfect. 8 months Fgef surgery I was walking 12 miles a day at Disney World! …
My story:
First I will start with what transpired with Dr. Ryan Reeves at Spine Team Texas: …
First time visiting the clinic for a consultation. After many nuerosurgeon visits in my hometown and many unanswered questions and only solution was surgery. I STRONGLY recommend them. Staff was very friendly and helpful. Doctors were …
Great experience with The Texas Back Institute. Dr. Bosita was an incredible surgeon, and the staff was always helpful and kind. Dr. Bosita spent time to review my concerns, options and discuss my surgical outcome. The staff ensured I had a smooth prep, surgery, and follow-up. I would highly recommend to anyone.
My best doctor! Dr. Lieberman is a back genius! I started going to him many years ago when he started practicing at TBI and unlike many surgeons, he set up a plan to avoid surgery! The plan worked for right years until I needed a life out …
I’m 6 weeks post op from having 2 discs replaced in my neck performed by Dr Shellock and I feel great. She answered all my
Questions, she was thorough in her testing/diagnosing process and very open and …
I wish I could give -10 stars.. Dr Shellock is really nice but Billing department is worst ever. …
The practice is a well oiled machine and operates so efficiently. They are so good at what they do. My only problem is how long it took me to get an appointment. They didn’t want me to see a different Doctor and I understand that. But …
I don’t mean any disrespect. The doctor and staff are friendly enough but the getting things done quickly not so much. I saw the doctor on Monday in pain, and he didn’t complete my medication order to pharmacy until Wednesday. I even …
When I have had appointments at the Texas Back Institute of Plano over the past few years, I have had consistently positive experiences. First, I walk into a building that is sparkling clean – everywhere, so I know it’s carefully …
The doctors are good, the office, administration and follow up are the worst I have ever experienced and will not continue there due to this.
First and foremost, I want to give a big thank you to Texas Back Institute.This is beyond a 5 star rating with the professionalism and care Dr. Peter Derman and staff provided. I had multiple questions regarding my injury and Dr. Derman and …
I have nothing but praise for my doctor and her team at the Texas Back Institute. Everything was structured, timely and professional, which is always reassuring. The staff was friendly and reassuring as well as highly skilled. I was treated …
Dr. Shellock has been an excellent physician! I highly recommend her to anyone with back trouble. She takes her time with you as a patient, is thoughtful and conservative with treatments. You can tell that she keeps up with current research …
Dr. Peter Derman and his staff performed my disc replacement and I couldn’t be happier with the results. I went from limited mobility with a high pain level pre-surgery to snowboarding and running 4 months post surgery. This is the highest level of care you can receive for disc replacement surgery with world class experts on staff.
I had a lumbar fusion and artificial disk implanted back in 2010. Still 100% pain free in 2022! Best decision ever! Dr. Blumenthal gave me my life back!
Best in the country! AAA+++
Dr. Derman and staff was great. I had disk replacement in my neck 10 years ago and started burning down my shoulder blade for the last 3 years. I did not what to do the disk replacement again and go through the collar and the PT. Dr. …
Dr Derman and the staff were really great. My experience with them was the most professional I could hope for. Everyone at Texas back Institute was very communicative and able to help me no matter how many times I needed to reach them. I …
In my opinion they owe us our deductible back. In short: Dec 2021 insurance denied a procedure, we asked to appeal, insurance sent back approval Dec 10 (we had met our out of pocket max already for the year cause of having a baby). They …
I had surgery at TBI, Plano, and I found the post operative support to be the worst i have experienced. You are kept on hold forever. It’s as they do not care and this reflects on how this organization is run as a whole. I showed up for …
AVOID AT ALL COSTS! 3 weeks of sending paperwork – they lost my paperwork twice in a week. Then on the 3rd time I am sending my paperwork and literally 23 email exchanges for a simple task – after I ask several times for if they need …
Life changing! When I found TBI I was in dire need. A seemingly uneventful task of wrapping gifts on Christmas Eve led to a chain of daily progressive pain, each day worse than the one before with no reprieve. My first visit with Texas Back …
Dr. Shellock and her staff have given me a second chance to live out my active creative lifestyle. On August 18, she and her attending Surgeons achieved a modern day miracle, a 3.5 hour double fusion on my lower spine that has made me …
My surgeon Dr Sherlock was great, the surgery was a success. Im a believer in disc replacements. I’m leaving 3 stars because I am now in debt collections due to the office not submitting the proper paperwork for required imaging done prior …
So glad I found DR. Rashbaum!
After suffering with incapacitating back pain for 4 years, I saw him and got the missing piece of information needed to start treatment and recovery when he …
This place is full of amazing people, all the doctors and staff at TBI have been nothing but excellent,friendly,helpful,compassionate and kind. I have been coming to this location for 7 years and they have always treated me with the up most …
Don’t bother!!! Customer service for prospective patients is one out of ten, 1/10. Submitted insurance paperwork and medical records to obtain appointment. Despite decent communication at the beginning from support staff, once my file was …
The most efficient and professional medical center I have ever been to. The office and medical staff made my wife and I feel extremely comfortable and safe. Everything was explained in great detail. At times we had the impression that we …
TBI is one of the worst to business with. Dr’s are great but it’s impossible to get in touch with my dr when I need him. They put you on hold for 15 plus minutes and disconnect. They ask you to send a text for faster response, no one get …
I’ve been working with Dr. Arakal and TBI for close to 3 years now and am extremely satisfied with their care. They are not quick to just do unnecessary surgeries to try and solve issues. Instead they run the necessary tests, CT ‘s and …
Absolute WORST experience of my life meeting Dr. Blumenthal, especially as a healthcare professional myself. I went it for a consultation for a disc replacement (ADR) as an alternative to a fusion. I met all the criteria per the Texas …
Dr. Peter Derman recommended a discectomy to remove disc material that was putting pressure on my right Femoral nerve between L4 and L5. The surgery was a tremendous success. He did microscopic surgery that removed about 5% of the disc. …
My doctor is Dr. Kosztowski who seems nice and good. Appointment process is good. The problem I had and had to give 1 star is their staff. Whatever the doctor orders (prescription, mri, pt) never goes through. It stays with the staff until …