As a veteran with over 30 years in the tower industry, Tim Perry started TCI, in 2003, with the hope of serving his local community in Northeast … See more
For the last month we haven’t had hardly any service. Very frustrating. UPDATE. After a couple of months, We now have great service again. Thanks Texas Cellnet
When it works it works well but it typically goes down around 8 or 9 pm and we can’t reconnect for a few hours and we can’t get any real answers just told it’s something on our end
Not even worth one star…. had to in order to post. Service is good when it works but when it doesnt work this company offers absolutely no customer service. They will not answer emails and they will not answer the phone but what they …
Only high speed ISP for my location. Friendly installers. The internet has gone down about 3 times in 7 months, but I think that is to be expected out here in the boonies. It hasn’t started down for more than a couple hours.
Absolutely garbage. Have a survey done saying no problems, they can install. Take off work to meet them to get the install done and then they claim they can’t get the signal threshold they require. Ok, that’s fine, not their fault. Tell me …
Haven’t had reliable internet in months. Waste of money. No one answers the phone and when they do it’s useless. No fixes ever, constantly saying they are working on it. Can’t be working on it for months with no solution! They seem to not …
Great when it works but, its constantly going down or bottle necking we are paying 130 for 8/2mbps a month to only get internet 50% to 75% of the time. As for example I am only getting 4 to 5 downloads and .5mbps upload speeds which means …
I’ve had Cellnet for over a year. It’s always hit and miss. Service is unreliable and buffers over 50% of the time. Can’t even think about watching a movie. I work from home and some days I can’t get anything done cause of no service. …
It works really well, when it works. We’ve had to contact support countless times in order to get it fixed, and when it’s fixed it works pretty well for a week or more, then suddenly it’s slower than dial-up or it’s speeds are incredibly …
Like many other people putting reviews on here, my internet service has been very unreliable. It seems like our service was always going down Friday evening, which means we couldn’t get service all weekend, because the weekend support …
They took the colfax tower down on March 1st to work on, we have not had internet since!! We have called a dozen times, NO ONE has called us back!! Almost 2 weeks and no service, but they sure want me to pay for a full month!! Next call …
Texas Cellnet, please help!! I have had you as my internet provider for a little over 2 years. Up until the past 2 months I had no problems. But lately my experience with you has been terrible and extremely frustrating! I’ve tried to be …
There’s nothing I can say that hasn’t already been said. Slow speeds, bad customer support, and the internet constantly going down. All this for over $100 a month. Do not recommend.
Again, my upload speed is 0.00. 2 phone calls, still no return call. 2 weeks ago we did not have service for a week, but there was no adjustment on our bill. If any other internet provider checks out these reviews, come to Canton Texas, …
Awful service, when it storms prepare for no HSI. Uneducated techs. Buy a tower?! Prepare for other customers to link to your tower. The he sooner this company goes out of business the better. Outdated equipment, shoddy installs. If you …
Unsure why all the bad reviews. I live in a very country setting with large trees all around us. We’ve had service for about a year and no outages since the tower was installed. Very satisfied with the service provided.
Great Internet!
Friendly, knowledgeable, resourceful.
Great customer service.
Service has always been good. Service response times are prompt.
Slow internet since Monday. Left two messages and no return call.
If I could give them haft a star I would!! Worst company I’ve seen. Connection drops 1 to 2 times an hour!
Do NOT use this company! They are frauds and will attentionally slow down your speed. This must be known
For the last month we haven’t had hardly any service. Very frustrating. UPDATE. After a couple of months, We now have great service again. Thanks Texas Cellnet
Router freaked out last night and reset. Techs were here almost first thing. Fixed within an hr. Great tech.
When it works it works well but it typically goes down around 8 or 9 pm and we can’t reconnect for a few hours and we can’t get any real answers just told it’s something on our end
Great 8meg package and I get the speeds pretty consistently. The best thing is there’s NO DATA CAPS or slow downs after I use a lot of bandwidth!
Not even worth one star…. had to in order to post. Service is good when it works but when it doesnt work this company offers absolutely no customer service. They will not answer emails and they will not answer the phone but what they …
Only high speed ISP for my location. Friendly installers. The internet has gone down about 3 times in 7 months, but I think that is to be expected out here in the boonies. It hasn’t started down for more than a couple hours.
Absolutely garbage. Have a survey done saying no problems, they can install. Take off work to meet them to get the install done and then they claim they can’t get the signal threshold they require. Ok, that’s fine, not their fault. Tell me …
Haven’t had reliable internet in months. Waste of money. No one answers the phone and when they do it’s useless. No fixes ever, constantly saying they are working on it. Can’t be working on it for months with no solution! They seem to not …
Great when it works but, its constantly going down or bottle necking we are paying 130 for 8/2mbps a month to only get internet 50% to 75% of the time. As for example I am only getting 4 to 5 downloads and .5mbps upload speeds which means …
I’ve had Cellnet for over a year. It’s always hit and miss. Service is unreliable and buffers over 50% of the time. Can’t even think about watching a movie. I work from home and some days I can’t get anything done cause of no service. …
It works really well, when it works. We’ve had to contact support countless times in order to get it fixed, and when it’s fixed it works pretty well for a week or more, then suddenly it’s slower than dial-up or it’s speeds are incredibly …
Like many other people putting reviews on here, my internet service has been very unreliable. It seems like our service was always going down Friday evening, which means we couldn’t get service all weekend, because the weekend support …
They took the colfax tower down on March 1st to work on, we have not had internet since!! We have called a dozen times, NO ONE has called us back!! Almost 2 weeks and no service, but they sure want me to pay for a full month!! Next call …
Texas Cellnet, please help!! I have had you as my internet provider for a little over 2 years. Up until the past 2 months I had no problems. But lately my experience with you has been terrible and extremely frustrating! I’ve tried to be …
There’s nothing I can say that hasn’t already been said. Slow speeds, bad customer support, and the internet constantly going down. All this for over $100 a month. Do not recommend.
Again, my upload speed is 0.00. 2 phone calls, still no return call. 2 weeks ago we did not have service for a week, but there was no adjustment on our bill. If any other internet provider checks out these reviews, come to Canton Texas, …
Day 3 of no service. Lied to all weekend by service rep about working on it, and service to be restored by the end of the day.
Awful service, when it storms prepare for no HSI. Uneducated techs. Buy a tower?! Prepare for other customers to link to your tower. The he sooner this company goes out of business the better. Outdated equipment, shoddy installs. If you …
Unsure why all the bad reviews. I live in a very country setting with large trees all around us. We’ve had service for about a year and no outages since the tower was installed. Very satisfied with the service provided.