This appointment was a reschedule from the previous week’s cancellation due to the ice storm. In spite of being very busy, the staff was most accomodating even though the test I did was not normally scheduled for that particular day of the week.
I had my first visit with Dr Carpenter yesterday. I was impressed with the front desk service I received coming and going. Dr Carpenter has a great personality and was very thorough with my history and my latest issues. I definitely trust him with my care going forward and so glad my primary care physician referred me to him.
Efficient and helpful staff. Dr. Rittenhouse is professional and friendly, helped me find a pharmacy that would work to get me the lowest price for my prescriptions.
Was told they are only available 9am to 5pm Monday to Friday but there’s a catch lunch hours are 12pm to 2pm so in all reality they are only there for a couple of hours and to make things worse no offices near north, and they can only do …
I’m having to wait 3 weeks to see if I’m positive for bladder cancer and I have a hernia and cysts on my kidneys…. I still have no answers nor any call backs…. I have called to see the results of my ct scans and MRI tests and I’m having …
While I understand the doctor’s time is valuable, so is ours. Our appointment was at 3pm. We arrived at 2:30. It was 4:35 before taken to exam room. Its 4:45…. still waiting.
After a mediocre initial consult several months ago with symptoms only being exacerbated, along with a horrendous experience with a certain scheduling/receptionist who has no business in customer service, much less healthcare, we were …
This place is a joke. Don’t go there If you love your family member! My mom was referred to the wrong doctor, we drove all the way from mansfield. And they checked us in, asked us to pay in advance. We go to the back and their PA comes in …
Let’s face it – no one anticipates getting examined for urology/incontinence issues. However, I’m very impressed with the excellent staff and the state-of-the-art equipment in this clinic. I highly recommend the Texas Center for Urology.
I’ve been a patient of Dr. Rittenhouse for over three years. He is top notch and a true professional in his craft. He saved my life. Dr. Rittenhouse care staff and support team are exceptional always going the extra mile in answer my question.
My dad had a stroke years ago and is disabled on one side! Well my dad got a bad uti and it is resistant! I called to see if they could helps us! They said yes! I pick up my dad and move him by my self to get him ready. I take off work 3 …
I can see why they have a low rating. I called one day and was transferred to a voicemail to scheduling or insurance. No call back.
The next day they said we have to have your medical records first. I am VA it …
Very rude new patient scheduler I was in pain and needed to get in asap stat per my doctor called on a friday and no answer left a message called monday morning and didnt get a call back until monday afternoon . The lady that called Teresa …
This place doesn’t have a clue what they’re doing! No one ever answers the phone, nor when you see the Dr. He doesn’t listen to what you have to say and when we asked him about intamcy, his comments were at least he isn’t dead! Wow great bedside manners Dr. Waters!!
I am a patient of this clinic… 3 out of 6 bi-annual scheduled appointments I have waited more than an hour to see the clinician. Today is one of those waits. My recommendation if you are considering this group is to set only early morning …
Not as long of a wait but their first suggestion for my husband was a biopsy and he doesn’t want that. Another less invasive choice was offered only after I asked them, “And then what?”. My husband has Alzheimer’s disease and is also a …
Dr. Rittenhouse is awful. Do not go here. I was scheduled for a 10:10AM appointment. Arrived early as asked at 9:50AM. Checked in and then left in a room to wait for almost an hour and a half. When Rittenhouse walks in, I bring this up and …
This place is a complete joke, if you’re reading this do not go here find somewhere. You can’t get them to return phone calls or even answer the phone, it always goes to the assistant voicemail and no one calls you back. My lab work came in …
I give you 4stars because you are a great healthcare provider, but if you make us wear a mask you should insist that all in the waiting area should be wearing them properly especially then that area was full
Dr. Abby was excellent, they helped us translate for my father, who was very grateful, but at the time of departure the employee made a face at me because I asked for someone to speak Spanish.
Not much to share. I am retired military so have a keen sense of time, especially wasted time. My time was well spent and those persons attending to me during the visit were well worth the time
I’ve been coming here since 2014. The doctors and staff have always been great. I would recommend them to everyone I know. A good chance I wouldn’t be here today if not for Dr Young and his staff.
I was a medical scribe here for roughly 13 months and observed a lot of things while working with nearly every single provider. I spent the majority of my time scribing for namely Keith DeSonier, PA, and Dr. James Kelley, DO. Every …
As a healthcare professional, for 42 years, I recognize excellent care, when I receive it. This practice is characterized by wonderful people, giving their best.
I was very pleased with the professionalism, courtesy, and promptness I had the privilege to experience. I have nothing to say that would be negative.
Would I recommend this clinic? Without hesitation.
I would highly recommend this facility.. Doctor young has always given me excellent care and takes time to answer all my questions. The staff is also very professional and courteous, and the wait times are normally very short.
Staff was very personal very professional and the doctor was very conscious of my husband’s issues. He did not rush us and he listened giving us answers to our questions.
Dr Rittenhouse is awesome you can tell he Loves his job and we would also Like to give a high five to Dr Abby Cahill who just saved us $200 a month on our Prescriptions by suggesting we switch from Walgreens pharmacy to Albertsons pharmacy.
I was treated with great care and compassion by the staff and my oncologist. I feel very blessed to have been guided to Texas Oncology for my cancer care. Susan
Professional all the way. Check in was very easy with their Patient Portal. The PA I saw was extremely through and very informative. Overall a great experience!
Very quickly seen by Dr. and Associate was very friendly. Dr. was very knowledgeable and set my mind at ease. I do recommend those in need of this service would be treated with honest concern and care.
Nice new facility first off, in Mansfield. The front staff is very friendly, in person and on the phone. Very informative too. The doctor was pleasant. He took the time to give me all the information I needed, plus answer any questions I had. Highly recommend.
Texas Urology is always Great! Dr. Young is very good he communicates in terms normal people can understand. I’d highly recommend him to anyone who needs a urologist!
Fast, Friendly, Intelligence, and real compassion, in knowing the steps of my concerns. All Staff, frontline, and beyond showed compassion and respect like humans should! 10 star not 5
Very Professional staff up front/The ladies went above and beyond to help me to find a MRI facility that my insurance would except! Dr. Young’s PA was phenomenal on his explanation that he shared with me about my health history!
Dr. Carpenter was extremely professional, yet just informal enough to make me feel like he saw me as a person instead of a procedure to be done. Highly impressed.
Saw Dr. Kelley for the first time and he is thorough and kind. Everyone in his office is nice and completely professional. I was very favorably impressed.
They took us in after we couldn’t find the facility. Everyone was professional, kind and considerate. It was a pleasant experience. Very laid back during appointment with the Dr.
Front desk very professional AND a very friendly attitude and made us feel welcome.
Dr Carpenter very professional yet very knowledgeable and down to earth …
Had surgery on Tuesday and still bleeding and in pain on Thursday. I called three times to the office for help and advice. No one called me back. Each time someone told me that they will get back with me. That never happened. …
I’m always treated very well when I go. Your front-end staff is incredible and, and you need to pass this on…the blood work guy is amazing. Best that’s ever stuck me with a needle!! I’m always pleased to see him. …
The staff and Dr Carpenter were very friendly and I felt encouraged after speaking to the doctor that he would be able to help my husband. We did have to wait quite awhile to get in but everyone apologized for the delay. The overall …
Dr. Kelley and his Staff were sent from Heaven. Right from the minute I entered their front Office door, they have treated me with the utmost kindness and professional advice. I do not like procedures, but for once I cannot wait for them …
The staff was personable and friendly. Dr. Kelley was highly recommended to us by our primary care physician. He was personable, knowledgeable, shared in detail what he could and would do, had done his homework by looking over records, gave …
Dr. Carpenter is truly exceptional! From the moment I entered the doors to his office, I felt welcomed, cared for, and completely at ease. Dr. Carpenter has gone above and beyond to be sure that my complete health and wellness have been …
This appointment was a reschedule from the previous week’s cancellation due to the ice storm. In spite of being very busy, the staff was most accomodating even though the test I did was not normally scheduled for that particular day of the week.
Easy to get to, saw me on time, pleasant staff
Quick service was provided that involved the submission of a blood sample!
I had my first visit with Dr Carpenter yesterday. I was impressed with the front desk service I received coming and going. Dr Carpenter has a great personality and was very thorough with my history and my latest issues. I definitely trust him with my care going forward and so glad my primary care physician referred me to him.
Satisfied
Professional
Outstanding
Excellent 👍 …
Please and patient
Great Staff
The workers are always helpful, respectful and the office is always clean.
great experience
Appointment was at 10:20 and still waiting at 11:30, poor management time, please find another location.
These people are a joke. Long waits and a lithotripsy that I did not need. They literally did nothing to fix me up.
An excellent tele-med meeting with Dr. Young.
Dr. Carpenter and staff are 1st class.
Their are very rude and we didnt get anything done right with this office. If you want something done right i would go to another office.
Always efficient and pleasant.
Caring, knowledgeable staff and physicians.
Great clinic but the wait is too long!
Staff is very friendly and professional!! Thank you so much 🙏 …
Very professional and knowledgeable. Took time to listen to my concerns.
Very professional and courteous
Dr. Young is very thorough and explains everything in detail, very professional and polite.
I highly recommend Dr James Kelly .
He was very informative .
I’m very pleased with the procedure, but not as much as my wife.
The Doctor is nice to me and Shaff nice to me
Very friendly caring staff and doctor.
Efficient and helpful staff. Dr. Rittenhouse is professional and friendly, helped me find a pharmacy that would work to get me the lowest price for my prescriptions.
Fantastic. Quick, friendly, and efficient. Thank you.
The staff was courteous and professional.
Was told they are only available 9am to 5pm Monday to Friday but there’s a catch lunch hours are 12pm to 2pm so in all reality they are only there for a couple of hours and to make things worse no offices near north, and they can only do …
Great and not a long wait
I’m having to wait 3 weeks to see if I’m positive for bladder cancer and I have a hernia and cysts on my kidneys…. I still have no answers nor any call backs…. I have called to see the results of my ct scans and MRI tests and I’m having …
Always feel comfortable with the office staff! Everyone is so helpful!
While I understand the doctor’s time is valuable, so is ours. Our appointment was at 3pm. We arrived at 2:30. It was 4:35 before taken to exam room. Its 4:45…. still waiting.
Great staff despite how busy they are!!
Great experience…efficient use of time!
After a mediocre initial consult several months ago with symptoms only being exacerbated, along with a horrendous experience with a certain scheduling/receptionist who has no business in customer service, much less healthcare, we were …
This place is a joke. Don’t go there If you love your family member! My mom was referred to the wrong doctor, we drove all the way from mansfield. And they checked us in, asked us to pay in advance. We go to the back and their PA comes in …
Always had a good experience great staff
Let’s face it – no one anticipates getting examined for urology/incontinence issues. However, I’m very impressed with the excellent staff and the state-of-the-art equipment in this clinic. I highly recommend the Texas Center for Urology.
I’ve been a patient of Dr. Rittenhouse for over three years. He is top notch and a true professional in his craft. He saved my life. Dr. Rittenhouse care staff and support team are exceptional always going the extra mile in answer my question.
My dad had a stroke years ago and is disabled on one side! Well my dad got a bad uti and it is resistant! I called to see if they could helps us! They said yes! I pick up my dad and move him by my self to get him ready. I take off work 3 …
Nice clean office, helpful polite staff. Dr. Young is very nice and personable.
I can see why they have a low rating. I called one day and was transferred to a voicemail to scheduling or insurance. No call back.
The next day they said we have to have your medical records first. I am VA it …
Very rude new patient scheduler I was in pain and needed to get in asap stat per my doctor called on a friday and no answer left a message called monday morning and didnt get a call back until monday afternoon . The lady that called Teresa …
Had to wait over on hour past my my appointment time.
This place doesn’t have a clue what they’re doing! No one ever answers the phone, nor when you see the Dr. He doesn’t listen to what you have to say and when we asked him about intamcy, his comments were at least he isn’t dead! Wow great bedside manners Dr. Waters!!
I am a patient of this clinic… 3 out of 6 bi-annual scheduled appointments I have waited more than an hour to see the clinician. Today is one of those waits. My recommendation if you are considering this group is to set only early morning …
The Dr was excellent an very knowledgeable.
The doctor was thorough with the review and options.
Keith is a wonderful doctor who obviously goes above and beyond and does research between visits so we can discuss his findings.
Went in for bloodwork! The gentleman was very nice and good! Did not feel the needle at all and no horrible bruising around the area!
Dr. Waters and staff are fantastic, great experience. Definitely recommend.
Great staff. Friendly and professional. Almost no wait time. Great Doc. Really knows his stuff.
Not as long of a wait but their first suggestion for my husband was a biopsy and he doesn’t want that. Another less invasive choice was offered only after I asked them, “And then what?”. My husband has Alzheimer’s disease and is also a …
Dr. Rittenhouse is awful. Do not go here. I was scheduled for a 10:10AM appointment. Arrived early as asked at 9:50AM. Checked in and then left in a room to wait for almost an hour and a half. When Rittenhouse walks in, I bring this up and …
This place is a complete joke, if you’re reading this do not go here find somewhere. You can’t get them to return phone calls or even answer the phone, it always goes to the assistant voicemail and no one calls you back. My lab work came in …
Dr Young’s patient interaction is very personable. Quick wait time and easy check in. Follow up from staff was easy as well.
Wonderful care! I would recommend! Dr Carpenter is a great doctor. Everyone in the office is great!
The staff was very pleasant and the doctor was very knowledgeable and explained very thing to where I understood what he was saying
Always in an exam room by my appt. time Receptionist and nurses always friendly and efficient. LOVE DR. CARPENTER!
Dr Carpenter asks the right questions, listens carefully, and answered my questions fully.
Ease in scheduling, short wait time, very knowledgeable, friendly and highly qualified staff
I give you 4stars because you are a great healthcare provider, but if you make us wear a mask you should insist that all in the waiting area should be wearing them properly especially then that area was full
Dr Waters is amazing! He listens to you and then takes a plan of action! I love that I don’t feel rushed and that he cares!
All staff and doctor very attentive treated with respect.
Very professional, listened to my concerns and addressed each one. Staff was very friendly and helpful
I was given the facts and the the information needed to make a decision on what I needed to do next. Everyone was professional and polite.
I had a positive experience, which made my appointment a pleasant surprise. 🥰🥰🥰🥰 …
Dr. Abby was excellent, they helped us translate for my father, who was very grateful, but at the time of departure the employee made a face at me because I asked for someone to speak Spanish.
This was my second visit and everyone was very professional and accommodating!
excellent Dr. and office staff would Highly recommend
Clean, comfortable facility. Staff is always professional, courteous, and prompt. Keith D. is outstanding!
Staff and Dr. Young are fantastic! I’ve never had a bad experience.
A wonderful staff and a great doctor. Very highly recommended.
Dr. Young and Keith are tremendous partners in my health progress
The front desk people were very friendly and quick. I got in to see the dr quickly. Everyone was nice and helpful.
Dr. Carpenter was one of the nicest doctors I’ve ever visited. He was caring and compassionate. He was just the best!
Great staff and doctors, they go above and beyond to fit me in when in a pinch
Not much to share. I am retired military so have a keen sense of time, especially wasted time. My time was well spent and those persons attending to me during the visit were well worth the time
Always treated with kindness respect and professionalism Keith is fantastic!
I was expecting a unpleasant experience, after seeing Dr. Carpenter I felt so much better knowing he could help me with my condition.
I’ve been coming here since 2014. The doctors and staff have always been great. I would recommend them to everyone I know. A good chance I wouldn’t be here today if not for Dr Young and his staff.
Staff is very nice and Doctor James Kelley answered all my concerns. It was fast and very easy. Thank you!
I was a medical scribe here for roughly 13 months and observed a lot of things while working with nearly every single provider. I spent the majority of my time scribing for namely Keith DeSonier, PA, and Dr. James Kelley, DO. Every …
Excellent care. Friendly, knowledgeable staff. I highly recommend Dr. Young.
I had an early appointment and got in and out very quickly.
As a healthcare professional, for 42 years, I recognize excellent care, when I receive it. This practice is characterized by wonderful people, giving their best.
Dr carpenter was wonderful. Took time with us to explain in detail his recommendation for treatment. Very personable and caring.
I was very pleased with the professionalism, courtesy, and promptness I had the privilege to experience. I have nothing to say that would be negative.
Would I recommend this clinic? Without hesitation.
Dr. Capenter has his stuff together. I am old, seen a record high number of f Dr.s this year, he is a good one.
I would highly recommend this facility.. Doctor young has always given me excellent care and takes time to answer all my questions. The staff is also very professional and courteous, and the wait times are normally very short.
The staff is very friendly and Dr. Carpenter is very interested in my well being and my concerns.
The staff was very warm and professional in all aspects of my visit, looking forward to continuing my health care.
They got me in on time and got me out with very little wait,and was able to take care of everything.
Dr. Young was very pleasant and informative. Felt very comfortable with him and his entire staff!
Everybody was friendly, helpful and very professional. Really like Dr Carpenter. Great experience.
Staff is always friendly and helpful.
Office is comfortable and clean.Sam is an artist at taking blood.
Very good Dr, and he will see you at the appointment time.
Takes time to test and know the problem you have and what is the best option.
Staff was very personal very professional and the doctor was very conscious of my husband’s issues. He did not rush us and he listened giving us answers to our questions.
They were able to get me in for my initial visit very quickly. The staff was friendly and the appointment was fast and thorough.
Dr Rittenhouse is awesome you can tell he Loves his job and we would also Like to give a high five to Dr Abby Cahill who just saved us $200 a month on our Prescriptions by suggesting we switch from Walgreens pharmacy to Albertsons pharmacy.
Dr Young is great. The urolift is not without discomfort, but I felt like I was in very capable hands—-no pun intended!
I was treated with great care and compassion by the staff and my oncologist. I feel very blessed to have been guided to Texas Oncology for my cancer care. Susan
Professional all the way. Check in was very easy with their Patient Portal. The PA I saw was extremely through and very informative. Overall a great experience!
Very quickly seen by Dr. and Associate was very friendly. Dr. was very knowledgeable and set my mind at ease. I do recommend those in need of this service would be treated with honest concern and care.
Nice new facility first off, in Mansfield. The front staff is very friendly, in person and on the phone. Very informative too. The doctor was pleasant. He took the time to give me all the information I needed, plus answer any questions I had. Highly recommend.
Texas Urology is always Great! Dr. Young is very good he communicates in terms normal people can understand. I’d highly recommend him to anyone who needs a urologist!
I went in for blood work and I didn’t stay long it was quick they were very courteous and I didn’t even have to wait thank you for a job well done
Dr. Carpenter and his staff were very professional. I would not hesitate to recommend this office to anyone.
My visits have always been very helpful and friendly. I would recommend Dr Carpenter because of his willingness to help.
Fast, Friendly, Intelligence, and real compassion, in knowing the steps of my concerns. All Staff, frontline, and beyond showed compassion and respect like humans should! 10 star not 5
Dr Carpenter was very personable, informative, and put my concerns to rest, I felt I had an excellent Doctor to handle my case.
Very Professional staff up front/The ladies went above and beyond to help me to find a MRI facility that my insurance would except! Dr. Young’s PA was phenomenal on his explanation that he shared with me about my health history!
Shawna at the front desk was awesome!! She help me all the way through. The visit with the Dr. also went well. Very pleased overall!
Dr. Carpenter was extremely professional, yet just informal enough to make me feel like he saw me as a person instead of a procedure to be done. Highly impressed.
I’ve known Dr Young since the 90’s. He’s professional, kind and listens to his patients. The staff is also amazing and welcoming.
Saw Dr. Kelley for the first time and he is thorough and kind. Everyone in his office is nice and completely professional. I was very favorably impressed.
They took us in after we couldn’t find the facility. Everyone was professional, kind and considerate. It was a pleasant experience. Very laid back during appointment with the Dr.
Front desk very professional AND a very friendly attitude and made us feel welcome.
Dr Carpenter very professional yet very knowledgeable and down to earth …
Dr Carpenter is very thorough and I feel confident with his treatment. He is very laid back and easy to talk with. Never have felt rushed.
Had surgery on Tuesday and still bleeding and in pain on Thursday. I called three times to the office for help and advice. No one called me back. Each time someone told me that they will get back with me. That never happened. …
I’m always treated very well when I go. Your front-end staff is incredible and, and you need to pass this on…the blood work guy is amazing. Best that’s ever stuck me with a needle!! I’m always pleased to see him. …
The staff and Dr Carpenter were very friendly and I felt encouraged after speaking to the doctor that he would be able to help my husband. We did have to wait quite awhile to get in but everyone apologized for the delay. The overall …
Dr. Kelley and his Staff were sent from Heaven. Right from the minute I entered their front Office door, they have treated me with the utmost kindness and professional advice. I do not like procedures, but for once I cannot wait for them …
The staff was personable and friendly. Dr. Kelley was highly recommended to us by our primary care physician. He was personable, knowledgeable, shared in detail what he could and would do, had done his homework by looking over records, gave …
Dr. Carpenter is truly exceptional! From the moment I entered the doors to his office, I felt welcomed, cared for, and completely at ease. Dr. Carpenter has gone above and beyond to be sure that my complete health and wellness have been …