same bs texas sits on the largest natural gas pocket and we have to use propane in briar creek sub time to make another change.They put a cut off notice on my door with my bill was only 6 days late being posted jackass
It’s 2016 and they “cannot take payments over the phone!” We pay about $300 a month and get horrible service! Why can’t something be done about this very shady business?
Rates are ridiculous and customer service is rude. Unfortunately we don’t have a choice since they are the only company out here. This is my only complaint about living here in hutto. I hardly ever write reviews, but this company is horrible.
Worse company ever! They strong arm you into ridiculous rates and Jackie Burge is so rude and not helpful at all! Do not go with this company if you don’t have to.
So we are new to the area and HAD to use this company…no other option. Now I read reviews and am actually upset with the rest of you (havent even gotten a bill yet). But, I am wondering why it has to be this way? Can anyone tell me how we can do something about this?
I don’t recommend this company to no one not even my worst enemy …. Let me explain , First off I’m never ever home and still get charged 100+ on my bill ,I feel like they over charges and enjoying ripping off people. PLEASE I MEAN PLEASE AVOID THIS COMPANY !!!!!! SINCERELY A ANGRY WOMAN ….Willie Mae’ Davis
If I could give a negative 100 to this place I would! They are completely incapable of running an honest and legitimate business! If I wasn’t trapped into this God forsaken community I would have cancelled this piece of s**t company years ago!!!!!!
Literally all we can do is scream into the internet about this company!!! If they hadn’t monopolized my neighborhood I would’ve dropped them a very long time ago. They are ruthless. Absolutely unforgiving.
Monopoly; @ one of the A Google Users +4000 customers maybe true, just because they don’t say anything, doesn’t mean they are happy. After 14 years of being forced to pay for propane, I am in disbelief they haven’t developed an automatic payment system like everyone else in the world.
Texas Community Propane has a monopoly on propane service to about 20 neighborhoods in Central Texas. I own a rental property in the Park of Brushy Creek in Hutto. TCP charges a $12.79 termination fee, $375 deposit for service for tenants …
This should be illegal . This company is way overpriced basically cheating homeowners. Triple the price on the national average. I will never live in a community where propane is used and especially this company. This is why we have laws. Something needs to change here quick.
The only reason this company is in business is bc they are the only option in some neighborhoods and they jack up the cubic ft rate in the winter, so save your money and then invest in extra blankets. Customer service is rude. It would be awesome to have other options, we’d do them in a second.
Not only do they rip you off on gas prices and stupid fees here and there I got charged a late payment fee before the bill was due this month! I logged on to pay my bill and it clearly states that it is due on Saturday January 15, I logged …
While propane is better than natural gas, this company is robbing our community blind! An 11.49 monthly account fee?!? One month it’s $300 and the next month it’s $180. We averaged about $60 where we lived for years and now, we can’t even …
The inconsistency of pricing with this company is absurd. We leave our heater set at 66 degrees in the winter and we just received a $398 bill for 2000 square feet. In viewing the other reviews, I see everyone agrees. Is there anything to be done about a monopolistic company that has 100% negative ratings?
Worst company you could possibly have for propane. Bill doubled for the month of February and I barely used heat, due to pass experience during cold periods . Still overcharged; this company totally rips working consumers off. 😡🤬 …
I thought I possibly had a gas leak and called Texas Community Propane. Within a short amount of time they sent out 2 technicians who were both nice and thorough. They helped me and my family rest easier knowing there was no leak.
I wish I can give it 0, this company sells overpriced propane for a long time, customer service is totally not helpful, if you call them about your bill, they only care about how soon they can receive the check. There is always no problem …
HORRIBLE COMPANY! I’ve never been late making any payments (I’m on auto-pay). I disconnected my service almost 7 weeks ago and they still haven’t refunded my $375 deposit. Their excuse is that the owner isn’t available to sign checks. …
0 stars
the worst I could choose as a company 0 recommended?
i consider myself unfortunate that i have no other option but to use this company. Ridiculous charges, bad customer service.
same bs texas sits on the largest natural gas pocket and we have to use propane in briar creek sub time to make another change.They put a cut off notice on my door with my bill was only 6 days late being posted jackass
It’s 2016 and they “cannot take payments over the phone!” We pay about $300 a month and get horrible service! Why can’t something be done about this very shady business?
Rates are ridiculous and customer service is rude. Unfortunately we don’t have a choice since they are the only company out here. This is my only complaint about living here in hutto. I hardly ever write reviews, but this company is horrible.
Worse company ever! They strong arm you into ridiculous rates and Jackie Burge is so rude and not helpful at all! Do not go with this company if you don’t have to.
So we are new to the area and HAD to use this company…no other option. Now I read reviews and am actually upset with the rest of you (havent even gotten a bill yet). But, I am wondering why it has to be this way? Can anyone tell me how we can do something about this?
$6.67 CCF in Spicewood TX as of March 2018. National avg is $2 with some larger companies buying at $1 CCF. These guys are worthless. Way over priced!
I don’t recommend this company to no one not even my worst enemy …. Let me explain , First off I’m never ever home and still get charged 100+ on my bill ,I feel like they over charges and enjoying ripping off people. PLEASE I MEAN PLEASE AVOID THIS COMPANY !!!!!! SINCERELY A ANGRY WOMAN ….Willie Mae’ Davis
If I could give a negative 100 to this place I would! They are completely incapable of running an honest and legitimate business! If I wasn’t trapped into this God forsaken community I would have cancelled this piece of s**t company years ago!!!!!!
Literally all we can do is scream into the internet about this company!!! If they hadn’t monopolized my neighborhood I would’ve dropped them a very long time ago. They are ruthless. Absolutely unforgiving.
You guys honestly deserve to get sued
Monopoly; @ one of the A Google Users +4000 customers maybe true, just because they don’t say anything, doesn’t mean they are happy. After 14 years of being forced to pay for propane, I am in disbelief they haven’t developed an automatic payment system like everyone else in the world.
Texas Community Propane has a monopoly on propane service to about 20 neighborhoods in Central Texas. I own a rental property in the Park of Brushy Creek in Hutto. TCP charges a $12.79 termination fee, $375 deposit for service for tenants …
This should be illegal . This company is way overpriced basically cheating homeowners. Triple the price on the national average. I will never live in a community where propane is used and especially this company. This is why we have laws. Something needs to change here quick.
The only reason this company is in business is bc they are the only option in some neighborhoods and they jack up the cubic ft rate in the winter, so save your money and then invest in extra blankets. Customer service is rude. It would be awesome to have other options, we’d do them in a second.
Not only do they rip you off on gas prices and stupid fees here and there I got charged a late payment fee before the bill was due this month! I logged on to pay my bill and it clearly states that it is due on Saturday January 15, I logged …
While propane is better than natural gas, this company is robbing our community blind! An 11.49 monthly account fee?!? One month it’s $300 and the next month it’s $180. We averaged about $60 where we lived for years and now, we can’t even …
The inconsistency of pricing with this company is absurd. We leave our heater set at 66 degrees in the winter and we just received a $398 bill for 2000 square feet. In viewing the other reviews, I see everyone agrees. Is there anything to be done about a monopolistic company that has 100% negative ratings?
Worst company you could possibly have for propane. Bill doubled for the month of February and I barely used heat, due to pass experience during cold periods . Still overcharged; this company totally rips working consumers off. 😡🤬 …
I thought I possibly had a gas leak and called Texas Community Propane. Within a short amount of time they sent out 2 technicians who were both nice and thorough. They helped me and my family rest easier knowing there was no leak.
I wish I can give it 0, this company sells overpriced propane for a long time, customer service is totally not helpful, if you call them about your bill, they only care about how soon they can receive the check. There is always no problem …
HORRIBLE COMPANY! I’ve never been late making any payments (I’m on auto-pay). I disconnected my service almost 7 weeks ago and they still haven’t refunded my $375 deposit. Their excuse is that the owner isn’t available to sign checks. …